they were accused of and i've asked them _ they were accused of and i've asked them to— they were accused of and i've asked them to get— they were accused of and i've asked them to get an _ they were accused of and i've asked them to get an assistant _ they were accused of and i've asked them to get an assistant book - they were accused of and i've asked i them to get an assistant book claims forward _ them to get an assistant book claims forward in _ them to get an assistant book claims forward in they— them to get an assistant book claims forward in they are _ them to get an assistant book claims forward in they are very— them to get an assistant book claims forward in they are very very - forward in they are very very reluctant— forward in they are very very reluctant and _ forward in they are very very reluctant and they _ forward in they are very very reluctant and they have - forward in they are very very| reluctant and they have been cancellations, _ reluctant and they have been cancellations, and _ reluctant and they have been cancellations, and i- reluctant and they have been cancellations, and i feel- reluctant and they have been cancellations, and i feel on. reluctant and they have been - cancellations, and i feel on some occasions — cancellations, and i feel on some occasions people _ cancellations, and i feel on some occasions people have _ cancellations, and i feel on some occasions people have not - cancellations, and i feel on some occasions people have not under| cancellations, and i feel on some . occasions people have not under any circumstances, — occasions people have not under any circumstances, regardless _ occasions people have not under any circumstances, regardless of - occasions people have not under any circumstances, regardless of what i circumstances, regardless of what happened — circumstances, regardless of what happened to — circumstances, regardless of what happened to them _ circumstances, regardless of what happened to them and _ circumstances, regardless of what happened to them and and - circumstances, regardless of what happened to them and and and i circumstances, regardless of what i happened to them and and and how badly— happened to them and and and how badly they— happened to them and and and how badly they were _ happened to them and and and how badly they were treated, _ happened to them and and and how badly they were treated, it's - happened to them and and and how badly they were treated, it's a - happened to them and and and how badly they were treated, it's a fair. badly they were treated, it's a fair assessment _ badly they were treated, it's a fair assessment. lit— badly they were treated, it's a fair assessment-— assessment. it is true and it happened — assessment. it is true and it happened in _ assessment. it is true and it happened in many _ assessment. it is true and it happened in many cases - assessment. it is true and it| happened in many cases and assessment. it is true and it - happened in many cases and it's been a real struggle to get people to come out and and speaking to some of the friendly legal teams involved and take them through the process and take them through the process and do come forward, because this is the right time to come forward for anyone. i the right time to come forward for an one. , ., .,. .,

anyone. i 'ust want to check a coule anyone. i 'ust want to check a couple of — anyone. i just want to check a couple of problems _ anyone. i just want to check a couple of problems that - anyone. i just want to check a couple of problems that have| anyone. i just want to check a - couple of problems that have been brought up to us, lots of victims and said when they are asked to apply for redress it's like they have a blindfold on because they haven't got the information in the post office has but they have to submit a claim form without that information. is that a common problem?— information. is that a common problem? information. is that a common roblem? , ., ., information. is that a common roblem? , , ., problem? doubt is or is meant to be in favour of — problem? doubt is or is meant to be in favour of the _ problem? doubt is or is meant to be in favour of the claimant _ problem? doubt is or is meant to be in favour of the claimant and - problem? doubt is or is meant to be in favour of the claimant and i'm - in favour of the claimant and i'm not sure that is happening. the second issue _ not sure that is happening. the second issue that has come up a lot is when an offer is given, its a bit of a black box as to how there has been worked out because very are no standard tariffs calculating reputational damage and it's really difficult to assess whether what has been tabled is in any way fair because there is no expiration of how the offer has been put together. is that a problem? the how the offer has been put together. is that a problem?— is that a problem? the claims, and the lawyers — is that a problem? the claims, and the lawyers are _ is that a problem? the claims, and the lawyers are better _ is that a problem? the claims, and the lawyers are better to _ is that a problem? the claims, and the lawyers are better to speak - is that a problem? the claims, and the lawyers are better to speak to l the lawyers are better to speak to about this, but it's the pecuniary

and non—pecuniary. the items where they pay back money or it's been lost in the house. it's the other side that causes the problems, normally. it's the stress of course it psychologically to people, whereas it is a lot harder for them to take those issues forward. then there is this _ to take those issues forward. then there is this david _ to take those issues forward. then there is this david and _ to take those issues forward. then there is this david and goliath struggle whereby claimants are given maybe £1200 of legal advice but you're up against one of the biggest law firms in the country your claims. there is an inequality of arms there when it comes to getting the final claim sorted. t arms there when it comes to getting the final claim sorted.— the final claim sorted. i think you are referring _ the final claim sorted. i think you are referring to _ the final claim sorted. i think you are referring to the _ the final claim sorted. i think you are referring to the hss - the final claim sorted. i think you are referring to the hss scheme l the final claim sorted. i think you l are referring to the hss scheme in particular and i've not had a lot to do with that, i'm just concentrated on the gl 0 500. ns do with that, i'm 'ust concentrated on the gl 0 500.— do with that, i'm 'ust concentrated on the gl 0 500. is not an issue for the scheme? _ on the gl 0 500. is not an issue for the scheme? it's _ on the gl 0 500. is not an issue for the scheme? it's different - on the gl 0 500. is not an issue for the scheme? it's different because | the scheme? it's different because it's a different _ the scheme? it's different because it's a different legal _ the scheme? it's different because it's a different legal fee _ the scheme? it's different because it's a different legal fee structure l it's a different legal fee structure as it goes — it's a different legal fee structure as it goes forward and in fairness i think— as it goes forward and in fairness i

think the _ as it goes forward and in fairness i think the lawyers are dealing with most _ think the lawyers are dealing with most of— think the lawyers are dealing with most of the issues along the way. tony— most of the issues along the way. tony walked in, any other comments on those common problems that have come up. mt; on those common problems that have come u -. g ., on those common problems that have come u. g . ., ., ., on those common problems that have come u n g . . . ., .,, come up. my legalteam have done way more than £1200 _ come up. my legalteam have done way more than £1200 of— come up. my legalteam have done way more than £1200 of work— come up. my legalteam have done way more than £1200 of work and _ come up. my legalteam have done way more than £1200 of work and that - come up. my legalteam have done way more than £1200 of work and that is . more than £1200 of work and that is spot more than £1200 of work and that is spot on _ more than £1200 of work and that is spot on i_ more than £1200 of work and that is spot on. i did put the application in my— spot on. i did put the application in my own — spot on. i did put the application in my own until i got an offer but it's att— in my own until i got an offer but it's all been _ in my own until i got an offer but it's all been fine. i in my own until i got an offer but it's all been fine.— in my own until i got an offer but it's all been fine. i cannot comment because my — it's all been fine. i cannot comment because my claim — it's all been fine. i cannot comment because my claim has _ it's all been fine. i cannot comment because my claim has not _ it's all been fine. i cannot comment because my claim has not gone - it's all been fine. i cannot comment because my claim has not gone in l it's all been fine. i cannot comment i because my claim has not gone in and i because my claim has not gone in and i don't _ because my claim has not gone in and i don't know— because my claim has not gone in and i don't know what _ because my claim has not gone in and i don't know what the _ because my claim has not gone in and i don't know what the reaction - because my claim has not gone in and idon't know what the reaction will- i don't know what the reaction will be. , ., ., ., i don't know what the reaction will be. i. ., ., _, ., be. ok, did you want to comment on an hint be. ok, did you want to comment on anything else? _ be. ok, did you want to comment on anything else? the _ be. ok, did you want to comment on anything else? the fight _ be. ok, did you want to comment on anything else? the fight of— be. ok, did you want to comment on anything else? the fight of your - anything else? the fight of your life essentially _ anything else? the fight of your life essentially when _ anything else? the fight of your life essentially when it - anything else? the fight of your life essentially when it came - anything else? the fight of your life essentially when it came to | life essentially when it came to getting — life essentially when it came to getting your conviction overturned and the _ getting your conviction overturned and the government is obviously talking _ and the government is obviously talking about having the exoneration i understand that you had to fight the fight — i understand that you had to fight the fight and others will decide it, but do _ the fight and others will decide it, but do you — the fight and others will decide it, but do you think that is probably the right— but do you think that is probably the right way forward in order aligned — the right way forward in order aligned to be drawn in the sand to

be aligned to be drawn in the sand to he moved — aligned to be drawn in the sand to be moved on from. material it took us two _ be moved on from. material it took us two years— be moved on from. material it took us two years to get the convictions quashed _ us two years to get the convictions quashed or— us two years to get the convictions quashed or to start to get quashed and we _ quashed or to start to get quashed and we are — quashed or to start to get quashed and we are only 100 people, around hundred _ and we are only 100 people, around hundred people so far and if there's hundreds— hundred people so far and if there's hundreds more it would take years to id hundreds more it would take years to go through— hundreds more it would take years to go through the courts so to legislate it is the right thing to do. legislate it is the right thing to do my— legislate it is the right thing to do. my point was that for building my claim — do. my point was that for building my claim i've had to spend three years— my claim i've had to spend three years building it whereas people who perhaps _ years building it whereas people who perhaps aren't at the £600,000 level can sign— perhaps aren't at the £600,000 level can sign and accept it and walk away in days _ can sign and accept it and walk away in days in_ can sign and accept it and walk away in da s. ., ., can sign and accept it and walk away inda s. ., .,, in days. in our pack of seven the secretary _ in days. in our pack of seven the secretary of _ in days. in our pack of seven the secretary of state _ in days. in our pack of seven the secretary of state for _ in days. in our pack of seven the secretary of state forjustice, i in days. in our pack of seven the| secretary of state forjustice, we secretary of state forjustice, we heard a lot about the culture of the post office not changing and i find this letter quite extraordinary that mr reid has written to the lord chancellor and i read it this way and i have been proven wrong, they are nervous about the idea of quashing the convictions because they fear there are those who should

be found guilty of their crimes and to say there is significant public and parliamentary pressure, ifind that quite, it shows sadly even under new leadership victims are being treated with caution which more lead to others coming forward when they should be entitled to. the ratio in our when they should be entitled to. tte: ratio in our law is when they should be entitled to. t“t9: ratio in our law is is when they should be entitled to. tt9 ratio in our law is is it better that ten guilty people go free than one innocent person suffers. a, that ten guilty people go free than one innocent person suffers. a final cuestion one innocent person suffers. a final question from _ one innocent person suffers. a final question from me _ one innocent person suffers. a final question from me if _ one innocent person suffers. a final question from me if i _ one innocent person suffers. a final question from me if i was _ one innocent person suffers. a final question from me if i was to - one innocent person suffers. a final question from me if i was to give i question from me if i was to give you unfettered power to write the laws of the land, what would be some of the things mr bates, that you would put in the legislation? tt’s would put in the legislation? it's funn ou would put in the legislation? tt�*s funny you mention that. would put in the legislation? it's funny you mention that. it's - would put in the legislation? it's funny you mention that. it'sjustj would put in the legislation? it's i funny you mention that. it'sjust we funny you mention that. it's 'ust we have a bill coming * funny you mention that. it's 'ust we have a bill coming towards _ funny you mention that. it'sjust we have a bill coming towards us - funny you mention that. it'sjust we have a bill coming towards us quite| have a bill coming towards us quite

soon so i'm interested how we could amend it. to soon so i'm interested how we could amend it. :, . . soon so i'm interested how we could amend it. :, , , . ,, :, soon so i'm interested how we could amend it. :, , , :, ., soon so i'm interested how we could amend it. :,, , :, ., �*, amend it. to step back on that. it's funn , amend it. to step back on that. it's funny. one — amend it. to step back on that. it's funny. one of _ amend it. to step back on that. it's funny, one of the _ amend it. to step back on that. it's funny, one of the ways _ amend it. to step back on that. it's funny, one of the ways i _ amend it. to step back on that. it's funny, one of the ways i had - amend it. to step back on that. it's. funny, one of the ways i had thought of trying to resolve all of this issue, if it carried on much longer issue, if it carried on much longer is for all of those in the g alo scheme to stand as mp5 and then we will sort it out once and for all. but it would be the priority. i don't know. let but it would be the priority. i don't know— but it would be the priority. i don't know. , :, ., don't know. let me give you an example- _ don't know. let me give you an example- we — don't know. let me give you an example. we could _ don't know. let me give you an example. we could change - don't know. let me give you an example. we could change the| don't know. let me give you an - example. we could change the law so the post office is taken out of the redress scheme and that might be a good idea. redress scheme and that might be a aood idea. . . redress scheme and that might be a aood idea. , , ., :, . ., good idea. yes, but i want to clear u n good idea. yes, but i want to clear u- the good idea. yes, but i want to clear up the disclosure _ good idea. yes, but i want to clear up the disclosure issue. _ good idea. yes, but i want to clear up the disclosure issue. that - good idea. yes, but i want to clear up the disclosure issue. that is - good idea. yes, but i want to clear| up the disclosure issue. that is the key thing. taste up the disclosure issue. that is the ke thin. : up the disclosure issue. that is the ke thin. . ., up the disclosure issue. that is the ke thin._ : : :, :, key thing. we could change the law so that post — key thing. we could change the law so that post office _ key thing. we could change the law so that post office has _ key thing. we could change the law so that post office has a _ key thing. we could change the law so that post office has a legally - so that post office has a legally binding disclosure date. that would be a aood binding disclosure date. that would be a good thing- — binding disclosure date. that would be a good thing. in _ binding disclosure date. that would be a good thing. in your— binding disclosure date. that would be a good thing. in your letter- binding disclosure date. that would be a good thing. in your letter you | be a good thing. in your letter you also suggested — be a good thing. in your letter you also suggested some _ be a good thing. in your letter you also suggested some legally - be a good thing. in your letter you l also suggested some legally binding

timetables. would that be a good idea? t timetables. would that be a good idea? :, . ~' timetables. would that be a good idea? :, ., ,, , :, idea? i do and i think there should be penalties _ idea? i do and i think there should be penalties involved _ idea? i do and i think there should be penalties involved where - idea? i do and i think there should be penalties involved where they l idea? i do and i think there should l be penalties involved where they are not met on those penalties should go to the victims and not to any other person because that would be compensation for having to wait. t compensation for having to wait. i think you have given us three very good mr bates tests for what this legislation needs to do. that concludes the panel. we are, i'm afraid, shocked and saddened to hear that none of you have seen any acceleration in the speed of delivering your redress, and i think we are deeply, deeply disappointed about the evidence you've given us that suggests that the redress offered to you is inadequate and unfair. but thank you for coming and giving evidence today and that concludes this panel. order, order. you've been watching the threes sub—postmaster is hit by the horizon

it scandal giving evidence to mp5 at westminster. alan bates, tony downey and tim brendel answering about the compensation scheme. mr bates told mps that so far the way the compensation was being dealt with was in his words, disappointing and he could not see any end to it. he said just get on and pay the people. mr bates told mps that so far the way compensation was being dealt with was very dissapointing and couldn't see any end to it. mr bates also said that the money shouldn't be called "compensation" rather it should be "financial redress". he told mps this is money these people are actually owed and they've been owed it for years. he also said those making decisions on compensation do not meet victims face to face. at the end, he did joke that members of his organisation could stand as mp5 to sort it out once and for all. tony downey talked about how he had to sell his business and then went bankrupt. and talked about how the application for compensation was "difficult"

especially trying to get information some of it from 20 years ago. that was a point also brought up by tim brentnall saying he hadn't got all the documents from 15 years ago. he said his claim is "almost ready to go in", but was sceptical about how quickly it will be responded to. he said "we have always been told we have to go into this amount of detail because it is public money. "it feels like i'm picking crumbs from the table." later, we will hear from the current chief executive of the post office, nick read, and henry staunton, who was sacked as chair of the post office. this will be the first time he has spoken since claiming he was told to delay payments to sub—postmaters who were wrongly convicted. something the business secretary kemi badenoch told mps was completely false.

if you have just joined if you havejustjoined us, the threes sub—postmasters have been giving evidence over the last half an hour or so. let's hearfrom alan bates talking about that compensation. everyone keeps referring to the scheme, understandably, as a compensation scheme, but it's not, its financial redress. this is money these people are actually owed and they have been owed it for years. compensation sounds like it's something at the benefit and whim of government and all the rest of it, but let's get it right and really push forward on that aspect of it. let's head now to westminster, where we are expecting the postmasters to be questioned. we are hearing from doctor neil hodge all, the chair of her dual solicitors, and james hartley, these

are lawyers for the claimants. let’s are lawyers for the claimants. let's listen to what _ are lawyers for the claimants. let's listen to what they _ are lawyers for the claimants. let's listen to what they are _ are lawyers for the claimants. let's listen to what they are saying. letl listen to what they are saying. let me start listen to what they are saying. t9t me start the ball rolling in that case. we heard a number of issues about process problems and delivering claims, redress offers that are basically unfair. so we've heard about how people are putting in their application forms, not knowing what information the post office has got and therefore they are almost blind fold when they put the cayman and when the offer has gone back and you come back with a box with numbers in but there's no there is no information and is a bit of a black box and then there is the inequality of arms where people simply don't have access to lawyers like yourselves but they are up against the post office and some of the biggest lawyers in the country. can you give us a sense as to

whether you recognise the problems or whether there are other problems the committee needs to be concerned with? t the committee needs to be concerned with? , ., :, , ,. with? i will start on the glo scheme and that experience. _ with? i will start on the glo scheme and that experience. i _ with? i will start on the glo scheme and that experience. i think - with? i will start on the glo scheme and that experience. i think there i and that experience. i think there are definitely problems with the process— are definitely problems with the process and timescales which i'm sure we _ process and timescales which i'm sure we will come back to and the offers— sure we will come back to and the offers are — sure we will come back to and the offers are framed in a way that you describe _ offers are framed in a way that you describe with different claims and one is— describe with different claims and one is offered against this and another— one is offered against this and another is _ one is offered against this and another is off against the other, and normally we can understand the basis _ and normally we can understand the basis of— and normally we can understand the basis of the — and normally we can understand the basis of the offer that comes in the glo scheme and we can understand the basis of— glo scheme and we can understand the basis of the _ glo scheme and we can understand the basis of the offer. however, that's a very— basis of the offer. however, that's a very different thing from how the clients _ a very different thing from how the clients perceive this offer i'm not suggesting that the office of fair, because i— suggesting that the office of fair, because i think we have a bigger problem. — because i think we have a bigger problem, i'm afraid to say, than we think— problem, i'm afraid to say, than we think in— problem, i'm afraid to say, than we think in terms of complex claims and

how long _ think in terms of complex claims and how long it— think in terms of complex claims and how long it will take. there's a lot of heads _ how long it will take. there's a lot of heads of— how long it will take. there's a lot of heads of loss where we are not seeing _ of heads of loss where we are not seeing fair— of heads of loss where we are not seeing fair offers and that's a problem _ seeing fair offers and that's a problem and even more significant is the clients _ problem and even more significant is the clients we act for, as we've all heard _ the clients we act for, as we've all heard the — the clients we act for, as we've all heard the exhausted with the process, _ heard the exhausted with the process, traumatised by the process and they— process, traumatised by the process and they see too many parallels with the process in this scheme and the backing _ the process in this scheme and the backing we — the process in this scheme and the backing we had in the high court. thats— backing we had in the high court. that's not— backing we had in the high court. that's not to say that the underlying principles in the scheme are wrong — underlying principles in the scheme are wrong. the legal principles are i’ili'it are wrong. the legal principles are right and _ are wrong. the legal principles are right and we talked about evidential building _ right and we talked about evidential building blocks required to formulate claims. however, is not working _ formulate claims. however, is not working for— formulate claims. however, is not working for these claimants. it is not working for these claimants. why not? it is not working for these claimants. why not? it is too — not working for these claimants. why not? it is too legalistic _ not working for these claimants. why not? it is too legalistic and _ not? it is too legalistic and involves — not? it is too legalistic and involves them _ not? it is too legalistic and involves them seeing i not? it is too legalistic and involves them seeing an i not? it is too legalistic and i involves them seeing an offer not? it is too legalistic and - involves them seeing an offer letter which _ involves them seeing an offer letter which for— involves them seeing an offer letter which for example, will say, we don't _ which for example, will say, we don't offer— which for example, will say, we don't offer anything on personal insurance — don't offer anything on personal insurance and we don't recognise you had any—

insurance and we don't recognise you had any kind — insurance and we don't recognise you had any kind of consequences of this and that— had any kind of consequences of this and that is— had any kind of consequences of this and that is offensive to our postmasters because they know what they've _ postmasters because they know what they've been through. so there are too many— they've been through. so there are too many difficulties in the legal scheme — too many difficulties in the legal scheme. ~ :, ~' too many difficulties in the legal scheme. ~ :, ,, :, :, scheme. would you like to comment on the rocess scheme. would you like to comment on the process issues? _ scheme. would you like to comment on the process issues? i— scheme. would you like to comment on the process issues? ithink— scheme. would you like to comment on the process issues? i think in _ the process issues? i think in kee - in . the process issues? i think in keeping with _ the process issues? i think in keeping with what _ the process issues? i think in keeping with what mr - the process issues? i think in keeping with what mr hartley the process issues? i think in i keeping with what mr hartley says, some _ keeping with what mr hartley says, some of— keeping with what mr hartley says, some of the — keeping with what mr hartley says, some of the comments _ keeping with what mr hartley says, some of the comments from - keeping with what mr hartley says, some of the comments from the i keeping with what mr hartley says, i some of the comments from the panel this morning. — some of the comments from the panel this morning, there _ some of the comments from the panel this morning, there is— some of the comments from the panel this morning, there is too— some of the comments from the panel this morning, there is too much- this morning, there is too much tawyerinq — this morning, there is too much tawyerinq qoinq _ this morning, there is too much lawyering going on. _ this morning, there is too much lawyering going on. i— this morning, there is too much lawyering going on. i think- lawyering going on. i think everything _ lawyering going on. i think everything is _ lawyering going on. i think. everything is overengineered. lawyering going on. i think- everything is overengineered. i equally— everything is overengineered. i equally think— everything is overengineered. i equally think one _ everything is overengineered. i equally think one of _ everything is overengineered. i equally think one of the - everything is overengineered. i equally think one of the keys . everything is overengineered. i| equally think one of the keys to resolving — equally think one of the keys to resolving alt— equally think one of the keys to resolving all this _ equally think one of the keys to resolving all this is _ equally think one of the keys to resolving all this is to _ equally think one of the keys to resolving all this is to think i resolving all this is to think creatively— resolving all this is to think creatively in— resolving all this is to think creatively in the _ resolving all this is to think creatively in the way- resolving all this is to think creatively in the way that l resolving all this is to think i creatively in the way that the minister— creatively in the way that the minister did— creatively in the way that the minister did with _ creatively in the way that the minister did with the - creatively in the way that the i minister did with the £600,000 creatively in the way that the - minister did with the £600,000 pot. because _ minister did with the £600,000 pot. because of— minister did with the £600,000 pot. because of the — minister did with the £600,000 pot. because of the heart _ minister did with the £600,000 pot. because of the heart of— minister did with the £600,000 pot. because of the heart of all— minister did with the £600,000 pot. because of the heart of all this - minister did with the £600,000 pot. because of the heart of all this is i because of the heart of all this is the victims. _ because of the heart of all this is the victims, and _ because of the heart of all this is the victims, and what _ because of the heart of all this is the victims, and what the - because of the heart of all this isj the victims, and what the victims want, _ the victims, and what the victims want. and — the victims, and what the victims want. and what _ the victims, and what the victims want, and what the _ the victims, and what the victims want, and what the victims - the victims, and what the victims want, and what the victims want| the victims, and what the victims. want, and what the victims want is closure, _ want, and what the victims want is closure, and — want, and what the victims want is closure, and that _ want, and what the victims want is closure, and that means _ want, and what the victims want isi closure, and that means something that is— closure, and that means something that is fair— closure, and that means something that is fair to — closure, and that means something that is fair to them _ closure, and that means something that is fair to them and _ closure, and that means something that is fair to them and doesn't i that is fair to them and doesn't

involve — that is fair to them and doesn't involve a — that is fair to them and doesn't involve a micro _ that is fair to them and doesn't involve a micro analysis - that is fair to them and doesn't involve a micro analysis of- that is fair to them and doesn'ti involve a micro analysis of every item _ involve a micro analysis of every item that — involve a micro analysis of every item that the _ involve a micro analysis of every item that the claimants - involve a micro analysis of every item that the claimants have i item that the claimants have advanced. _ item that the claimants have advanced, and _ item that the claimants have advanced, and i— item that the claimants have advanced, and i think- item that the claimants have advanced, and i think one i item that the claimants have advanced, and i think one of| item that the claimants have i advanced, and i think one of the real problems _ advanced, and i think one of the real problems we _ advanced, and i think one of the real problems we have - advanced, and i think one of the real problems we have is - advanced, and i think one of the real problems we have is we i advanced, and i think one of the real problems we have is we are being _ real problems we have is we are being asked _ real problems we have is we are being asked to _ real problems we have is we are being asked to prove _ real problems we have is we are being asked to prove things i real problems we have is we are being asked to prove things that real problems we have is we are i being asked to prove things that are self—evident and _ being asked to prove things that are self—evident and i— being asked to prove things that are self—evident and i will _ being asked to prove things that are self—evident and i will give - being asked to prove things that are self—evident and i will give you a i self—evident and i will give you a tangible — self—evident and i will give you a tangible example. _ self—evident and i will give you a tangible example. over- self—evident and i will give you a tangible example. over the i self—evident and i will give you a tangible example. over the last| tangible example. over the last three _ tangible example. over the last three years _ tangible example. over the last three years we _ tangible example. over the last three years we have _ tangible example. over the last three years we have submittedi tangible example. over the last- three years we have submitted into the post _ three years we have submitted into the post office _ three years we have submitted into the post office 100 _ three years we have submitted into the post office 100 medical- three years we have submitted into the post office 100 medical reports that have _ the post office 100 medical reports that have a — the post office 100 medical reports that have a common— the post office 100 medical reports that have a common theme - the post office 100 medical reports that have a common theme about i that have a common theme about people _ that have a common theme about people being _ that have a common theme about people being traumatised, - that have a common theme about i people being traumatised, damaged, suffering _ people being traumatised, damaged, suffering from — people being traumatised, damaged, suffering from all— people being traumatised, damaged, suffering from all sorts _ people being traumatised, damaged, suffering from all sorts of— suffering from all sorts of psychiatric _ suffering from all sorts of psychiatric diagnoses. i suffering from all sorts ofl psychiatric diagnoses. and suffering from all sorts of. psychiatric diagnoses. and it suffering from all sorts of- psychiatric diagnoses. and it is self—evident _ psychiatric diagnoses. and it is self—evident that— psychiatric diagnoses. and it is self—evident that if— psychiatric diagnoses. and it is self—evident that if you've i psychiatric diagnoses. and it is self—evident that if you've lost| self—evident that if you've lost your— self—evident that if you've lost yourjob, _ self—evident that if you've lost yourjob, lost— self—evident that if you've lost yourjob, lost your— self—evident that if you've lost yourjob, lost your home i self—evident that if you've lost yourjob, lost your home thati self—evident that if you've lost i yourjob, lost your home that you will have — yourjob, lost your home that you will have those _ yourjob, lost your home that you will have those losses. _ yourjob, lost your home that you will have those losses. yet - yourjob, lost your home that you will have those losses. yet we i will have those losses. yet we found, — will have those losses. yet we found, particularly— will have those losses. yet we found, particularly in - will have those losses. yet we found, particularly in the i will have those losses. yet we found, particularly in the hss, there — found, particularly in the hss, there there _ found, particularly in the hss, there there is _ found, particularly in the hss, there there is a _ found, particularly in the hss, there there is a bit _ found, particularly in the hss, there there is a bit of- found, particularly in the hss, there there is a bit of distress| found, particularly in the hss, i there there is a bit of distress and inconvenience _ there there is a bit of distress and inconvenience but— there there is a bit of distress and inconvenience but nothing - there there is a bit of distress and inconvenience but nothing in- there there is a bit of distress and inconvenience but nothing in your| inconvenience but nothing in your medical— inconvenience but nothing in your medical records _ inconvenience but nothing in your medical records and _ inconvenience but nothing in your medical records and therefore i inconvenience but nothing in your. medical records and therefore there is no medical— medical records and therefore there is no medical injury. _ lamar—condon in about half the cases, people that go to the gp when they have some sort of g it is an

oversimplistic analysis.