finally bring current pace to finally bring justice~ _ current pace to finally bring justice. thank— current pace to finally bring justice. thank you - current pace to finally bring justice. thank you very - current pace to finally bring i justice. thank you very much current pace to finally bring - justice. thank you very much indeed for laying _ justice. thank you very much indeed for laying that — justice. thank you very much indeed for laying that out _ justice. thank you very much indeed for laying that out with _ justice. thank you very much indeed for laying that out with such - for laying that out with such clarity — for laying that out with such clarity and _ for laying that out with such clarity and that _ for laying that out with such clarity and that concludes . for laying that out with such l clarity and that concludes this paneh — clarity and that concludes this panel. order, _ clarity and that concludes this panel. order, order. - you've been watching two of the lawyers for the claimants in the post office scandal have been giving evidence to mps on both of their lawyers deal with former branch operators are one of the firms in the past has warned of their concerns that some may see time run out before a resolution is reached. james hartley told the mps that there was definitely problems with there was definitely problems with the process and timescale when it came to compensation and that they were seeing what they felt were not fair offers. it is not working for the claimants and is too legalistic. doctor neil hong chul —— hudgill said they needed things proved to

them and things were self—evident such as medical reports. both said it would be unacceptably long to see full and final compensation and were saying one or two years. shortly we will hear from the current chief executive of the post office, nick reed and henry staunton, who was sacked as chair of the post office. if you want to continue following that story, we are streaming it nonstop today on the bbc iplayer. just navigate to the news channel page to see our live streams on the post office scandal. mps are questioning the compensation paid to victims and we are also streaming today the covid inquiry sitting in cardiff looking at how the pandemic was handled in wales. you can watch both of the streams on your tv, online or on the bbc iplayer app.

just bringing you a line of breaking news we are getting, on the investigation into huw edwards, the bbc presenter suspended lastjuly bbc presenter suspended last july after allegations bbc presenter suspended lastjuly after allegations of sexual misconduct were made against him in the newspaper. . the bbc has issued an apology for the way it handled the initial complaint about the former news presenter. allegations about his behaviour were made in may of 2023 but did not reach senior managers until the 6th ofjuly. the corporation now says the complaint was not escalated quick enough and says it has now changed its processes. we will bring you more on that a little later but we will now head back to westminster because the chief executive of the post office at the moment nick read is giving evidence. it at the moment nick read is giving evidence. , ., . ~ ., evidence. it is for the clerk to administer — evidence. it is for the clerk to administer the _ evidence. it is for the clerk to

administer the oath. - evidence. it is for the clerk to administer the oath. i - evidence. it is for the clerk to administer the oath. i swear. evidence. it is for the clerk to i administer the oath. i swear by almiuh administer the oath. i swear by almighty god _ administer the oath. i swear by almighty god that _ administer the oath. i swear by almighty god that the - administer the oath. i swear byj almighty god that the evidence administer the oath. i swear by l almighty god that the evidence i -ive almighty god that the evidence i give before the committee shall be the truth, — give before the committee shall be the truth, the whole truth and nothing — the truth, the whole truth and nothing but the truth. so help me god~ _ nothing but the truth. so help me god. ., ~ nothing but the truth. so help me god. . ~ , ., nothing but the truth. so help me god. ., ~ ,, i do nothing but the truth. so help me god._ i do strongly - nothing but the truth. so help me god._ i do strongly and god. thank you. i do strongly and sincerely and _ god. thank you. i do strongly and sincerely and truly _ god. thank you. i do strongly and sincerely and truly declare - god. thank you. i do strongly and sincerely and truly declare and . sincerely and truly declare and affirm that the evidence i shall give before this committee. what is happening at the moment is they are taking the oath to tell the truth. it is the chief executive officer of the post office and also bend tints well who is chair of the remediation committee at the post office and there is a remediation director and there is a remediation director and the man at the end is the horizon g l 0 director, the overall company of the post office. thank you very much. have you been dragging your feetin much. have you been dragging your feet in paying redress to the victims of this injustice? his. feet in paying redress to the victims of this injustice? victims of this in'ustice? no, i don't victims of this in'ustice? no, i am think— victims of this in'ustice? no, i don't think we — victims of this injustice? no, i

don't think we have. - victims of this injustice? no, i don't think we have. we've i victims of this injustice? no, i l don't think we have. we've had victims of this injustice? no, i - don't think we have. we've had some success in terms of the speed at which we paid, particularly with the hss scheme and i've heard today many comments about the hss scheme but from our perspective we believe we have completed the first tranche which was the original applicants to the scheme and we have made offers to them all and i think in the region of 62% have been settled. with the 0c, region of 62% have been settled. with the cc, i region of 62% have been settled. with the 0c, i agree it's lower than we wanted to be, no doubt about it but i will ask mr rick alvin to bring some colour to that but it's certainly slower than we would like. the former chairman of the post office has made allegations in public that he received either direct instructions or by a nod and a wink order is in effect to slow the process down so the tories could

limp into the next election, unquote and minimising financial liabilities. do you believe that your chairman received such a message. i your chairman received such a message-— your chairman received such a messaue. ., �* , . ., , message. i don't believe that to be the case and _ message. i don't believe that to be the case and i _ message. i don't believe that to be the case and i can categorically - message. i don't believe that to be the case and i can categorically sayj the case and i can categorically say that anybody in my team or anyone else has received instruction from the government about slowing down compensation. d0 the government about slowing down compensation-— compensation. do you believe the former chairman _ compensation. do you believe the former chairman is _ compensation. do you believe the former chairman is lying? - compensation. do you believe the former chairman is lying? i - compensation. do you believe the former chairman is lying? i don't. former chairman is lying? i don't believe it is _ former chairman is lying? i don't believe it is true. _ former chairman is lying? i don't believe it is true. i _ former chairman is lying? i don't believe it is true. i think - former chairman is lying? i don't believe it is true. i think he - former chairman is lying? i don't believe it is true. i think he has i believe it is true. i think he has misinterpreted or misunderstood the conversation he had. if i look at the data — conversation he had. if i look at the data i— conversation he had. if i look at the data i provided to him before he had that— the data i provided to him before he had that briefing, at no stage did it mention — had that briefing, at no stage did it mention compensation. it was absolutely a conversation about the long-term — absolutely a conversation about the long—term future and funding of the post office _ long—term future and funding of the post office and i don't believe that it had _ post office and i don't believe that it had anything to do with compensation. is it had anything to do with compensation.— it had anything to do with com ensation. , ,.,,, , compensation. is it possible the former chairman _ compensation. is it possible the former chairman came - compensation. is it possible the former chairman came away - compensation. is it possible the l former chairman came away from compensation. is it possible the - former chairman came away from the conversation, as you havejust former chairman came away from the conversation, as you have just said, having misinterpreted what was said to him? i

having misinterpreted what was said to him? ., �* , , ~ to him? i don't believe it is. we had no mixing _ to him? i don't believe it is. we had no mixing up _ to him? i don't believe it is. we had no mixing up about- to him? i don't believe it is. we had no mixing up about the - had no mixing up about the compensation schemes on the overall funding _ compensation schemes on the overall funding of— compensation schemes on the overall funding of the post office and i don't _ funding of the post office and i don't think that in any way comes through— don't think that in any way comes through in— don't think that in any way comes through in his notes. | don't think that in any way comes through in his notes.— through in his notes. i have the e-mail from — through in his notes. i have the e-mail from mr _ through in his notes. i have the e-mail from mr staunton - through in his notes. i have the e-mail from mr staunton to - through in his notes. i have the| e-mail from mr staunton to you through in his notes. i have the - e-mail from mr staunton to you dated e—mail from mr staunton to you dated the 6th of january 2023 when he reported to that it was said to him there was no appetite to rip off the band—aid and now is not the time for dealing with long—term issues and we needed a plan to hobble up to the election. mr staunton goes on to say that the funding issues revolve around poor decisions made years ago with horizon and related issues so is it possible that the former chairman interpreted what the permanent secretary told him? it’s permanent secretary told him? it's ossible. permanent secretary told him? it's possible. i don't believe that to be the case — possible. i don't believe that to be the case. we've been very consistent

that compensation was not mentioned in the _ that compensation was not mentioned in the briefing that he received before — in the briefing that he received before he _ in the briefing that he received before he went to see miss mumby and ithink— before he went to see miss mumby and i think in_ before he went to see miss mumby and i think in the _ before he went to see miss mumby and i think in the notes he has suggested, there is no mention compensation, so i don't believe that to _ compensation, so i don't believe that to he — compensation, so i don't believe that to be the case. did compensation, so i don't believe that to be the case.— compensation, so i don't believe that to be the case. did the former chairman relate _ that to be the case. did the former chairman relate anything _ that to be the case. did the former chairman relate anything else, - chairman relate anything else, verbally or in any other way, following the conversation. hat verbally or in any other way, following the conversation. not that i recall. following the conversation. not that i recall- not — following the conversation. not that i recall. not that _ following the conversation. not that i recall. not that you _ following the conversation. not that i recall. not that you recall? - following the conversation. not that i recall. not that you recall? do - i recall. not that you recall? do ou i recall. not that you recall? do you think _ i recall. not that you recall? do you think that _ i recall. not that you recall? do you think that there _ i recall. not that you recall? do you think that there may - i recall. not that you recall? do you think that there may be - you think that there may be questioned mark no, i understand where it is going. i'm looking for the truth. i don't believe, and i've been quite categorically that is the case. so you believe that this e—mail that mr staunton sent to you is the only communication, the only readout that you have from mr staunton about... i readout that you have from mr staunton about. . ._ readout that you have from mr staunton about... i believe that to be the case- _ staunton about... i believe that to be the case. in _ staunton about... i believe that to be the case. in the _ staunton about... i believe that to be the case. in the secretary - staunton about... i believe that to be the case. in the secretary of i be the case. in the secretary of state letter _ be the case. in the secretary of state letter to _ be the case. in the secretary of state letter to me _ be the case. in the secretary of state letter to me late - be the case. in the secretary of state letter to me late last - be the case. in the secretary ofl state letter to me late last week she points out that she took four months to issue a priorities letter

to mr staunton dated on the 29th of june 2023. and in that letter sent free of state so she told mr staunton to inject pace into delivering compensation for overturned convictions. have you had any other instructions to in quotes, inject pace in the delivery of the other redress schemes? instructions? i think we are all acutely conscious that the _ i think we are all acutely conscious that the schemes are not as quick as they need _ that the schemes are not as quick as they need to — that the schemes are not as quick as they need to be in the balance between — they need to be in the balance between fairness, redress and merging — between fairness, redress and merging public money on the level of public— merging public money on the level of public money is not what we want. how did _ public money is not what we want. how did the letter sent to the chairman, how did it show up on your desk? how was it translated into targets for you? the desk? how was it translated into targets for you?— targets for you? the chairman's

letter feels _ targets for you? the chairman's letter feels a — targets for you? the chairman's letter feels a very _ targets for you? the chairman's letter feels a very specific - targets for you? the chairman's i letter feels a very specific purpose as we _ letter feels a very specific purpose as we hold — letter feels a very specific purpose as we hold a quarterly shareholder meeting _ as we hold a quarterly shareholder meeting attended by colleagues from the department and colleagues from ua quay— the department and colleagues from ua quay gi and the chairman and myself— ua quay gi and the chairman and myself on — ua quay gi and the chairman and myself on a quarterly basis, and we review, _ myself on a quarterly basis, and we review, and — myself on a quarterly basis, and we review, and the start point for that conversation is the priorities tetter— conversation is the priorities letter the chairman receives on a yearly— letter the chairman receives on a yearly basis so it is part of that process — yearly basis so it is part of that process. so yearly basis so it is part of that rocess. . , . yearly basis so it is part of that i'ocess. ., , ., , process. so there was a broad level discussion about _ process. so there was a broad level discussion about the _ process. so there was a broad level discussion about the priorities - discussion about the priorities letter? has discussion about the priorities letter? �* , discussion about the priorities letter? ~ , , ., discussion about the priorities letter? m , ., . letter? as i say, the letter is on a uuarterl letter? as i say, the letter is on a quarterly basis — letter? as i say, the letter is on a quarterly basis discussed - letter? as i say, the letter is on a quarterly basis discussed and - quarterly basis discussed and i'm sure it _ quarterly basis discussed and i'm sure it would have been shared, and i sure it would have been shared, and lcan't _ sure it would have been shared, and i can't specific lycee but i'm sure it would — i can't specific lycee but i'm sure it would have been shared with the colleagues and he certainly sent a copy to _ colleagues and he certainly sent a copy to me. so colleagues and he certainly sent a «my to me— colleagues and he certainly sent a co to me. , ., , ., copy to me. so there should be four discussions? _ copy to me. so there should be four discussions? four _ copy to me. so there should be four discussions? four discussions - copy to me. so there should be four discussions? four discussions with i copy to me. so there should be four| discussions? four discussions with a earl discussions? four discussions with a yearly basis — discussions? four discussions with a yearly basis with _ discussions? four discussions with a yearly basis with the _ discussions? four discussions with a yearly basis with the shareholders . yearly basis with the shareholders and with— yearly basis with the shareholders and with myself and the management team and _ and with myself and the management team and he and i would attend a shareholder meeting. the striking thin . shareholder meeting. the striking thin about shareholder meeting. the striking thing about the _ shareholder meeting. the striking thing about the letter _ shareholder meeting. the striking thing about the letter is _ shareholder meeting. the striking thing about the letter is what - shareholder meeting. the striking thing about the letter is what it i thing about the letter is what it doesn't say. this letter does not say that the post office is to inject pace into any of the redress

schemes other than the scheme for overturned convictions. so i'm trying to understand, where is the written paper trail from the secretary of state to a minister, to the board of the post office that basically says, speed up. i don't think it's a _ basically says, speed up. i don't think it's a paper— basically says, speed up. i don't think it's a paper trail, - basically says, speed up. i don't think it's a paper trail, per - basically says, speed up. i don't think it's a paper trail, per say i think it's a paper trail, per say but those _ think it's a paper trail, per say but those are conversations i have at the _ but those are conversations i have at the shareholder meetings and they will be _ at the shareholder meetings and they will be conversations i have on a regular— will be conversations i have on a regular basis with the minister and i meet _ regular basis with the minister and i meet on — regular basis with the minister and i meet on a — regular basis with the minister and i meet on a monthly basis and we talk about— i meet on a monthly basis and we talk about the issues going on in the post— talk about the issues going on in the post office and the speeding up of compensation is a conversation we have on— of compensation is a conversation we have on a _ of compensation is a conversation we have on a monthly basis. i of compensation is a conversation we have on a monthly basis.— have on a monthly basis. i can't see in the broader _ have on a monthly basis. i can't see in the broader minutes _ have on a monthly basis. i can't see in the broader minutes that - have on a monthly basis. i can't see in the broader minutes that you - in the broader minutes that you release to us any discussion about a ministerial instruction to speed up the pace and redress schemes, so i come back to the question, have you had written instructions from the department to speed up the processes of redress schemes? i

department to speed up the processes of redress schemes?— of redress schemes? i don't think i not of redress schemes? i don't think i got written — of redress schemes? i don't think i got written instruction. _ of redress schemes? i don't think i got written instruction. these - of redress schemes? i don't think i got written instruction. these are i got written instruction. these are conversations we have in a department on the regular basis. i think department on the regular basis. think the department on the regular basis. i think the committee a surprise you've not had written instruction to speed up the resolution of redress in one of the biggest miscarriages ofjustice in british history. miscarriages of 'ustice in british histo . v ., miscarriages of 'ustice in british histo . �*, . ., miscarriages of 'ustice in british histo . �*, . . . miscarriages of 'ustice in british histo . . . , history. it's a given that that is what we are — history. it's a given that that is what we are trying _ history. it's a given that that is what we are trying to - history. it's a given that that is what we are trying to do. - history. it's a given that that is what we are trying to do. i've i what we are trying to do. i've said here _ what we are trying to do. i've said here in_ what we are trying to do. i've said here in this — what we are trying to do. i've said here in this room. you what we are trying to do. i've said here in this room.— what we are trying to do. i've said here in this room. you say you are acutely conscious _ here in this room. you say you are acutely conscious that _ here in this room. you say you are acutely conscious that what - here in this room. you say you are acutely conscious that what we - here in this room. you say you are| acutely conscious that what we are trying to do and i'm looking at the budget for redress ofjust overi billion in the u set out to me and only 20% of the has been paid out. —— in the letter you set out to me. only 20% has been sent out, so i'm up only 20% has been sent out, so i'm up to know how aware you are running out of the door? you had no written ministerial instructions?— ministerial instructions? correct. have ou ministerial instructions? correct. have you had _ ministerial instructions? correct. have you had a _ ministerial instructions? correct. have you had a conversation - ministerial instructions? correct. | have you had a conversation with ministerial instructions? correct. - have you had a conversation with the secretary of state about accelerating redress schemes? ida.

secretary of state about accelerating redress schemes? no, i haven't. accelerating redress schemes? no, i haven't- have _ accelerating redress schemes? no, i haven't. have you _ accelerating redress schemes? no, i haven't. have you had _ accelerating redress schemes? no, i haven't. have you had a _ accelerating redress schemes? no, i| haven't. have you had a conversation with a minister? _ haven't. have you had a conversation with a minister? we _ haven't. have you had a conversation with a minister? we have _ haven't. have you had a conversation with a minister? we have a _ haven't. have you had a conversation with a minister? we have a monthlyl with a minister? we have a monthly meetin: with a minister? we have a monthly meeting and — with a minister? we have a monthly meeting and we _ with a minister? we have a monthly meeting and we discussed - with a minister? we have a monthly meeting and we discussed as - with a minister? we have a monthly meeting and we discussed as part . with a minister? we have a monthly| meeting and we discussed as part of the agenda. if meeting and we discussed as part of the arenda. . ., ., ~' meeting and we discussed as part of the agenda-— the agenda. if we are looking for a -a er trail the agenda. if we are looking for a paper trail of _ the agenda. if we are looking for a paper trail of instructions - the agenda. if we are looking for a paper trail of instructions from - the agenda. if we are looking for a paper trail of instructions from the department to you about speeding up the process, would we be able to find that? i the process, would we be able to find that? ., �* ~' the process, would we be able to find that? ., �* ~ , find that? i don't think it will be eas to find that? i don't think it will be easy to articulate _ find that? i don't think it will be easy to articulate well. - find that? i don't think it will be | easy to articulate well. unlikely. what about _ easy to articulate well. unlikely. what about the _ easy to articulate well. unlikely. what about the ukgi _ easy to articulate well. unlikely. . what about the ukgi representative on the board question might have they ever underlined speeding up the redress? she they ever underlined speeding up the redress? ,, , , . . redress? she is very clear the rima redress? she is very clear the primary objective _ redress? she is very clear the primary objective of _ redress? she is very clear the primary objective of the - primary objective of the organisation is the speed to address the underlying issues of compensation as well as supporting the inquiry— compensation as well as supporting the inquiry as well as driving cultural— the inquiry as well as driving cultural and operational change and we are _ cultural and operational change and we are consistently clear that these are the _ we are consistently clear that these are the core drivers of the business and that's— are the core drivers of the business and that's different to be an

explicit _ and that's different to be an explicit instruction on you to speed up explicit instruction on you to speed up what _ explicit instruction on you to speed up what you are doing to pay out redress? — up what you are doing to pay out redress? addressing the underlying issues _ redress? addressing the underlying issues we _ redress? addressing the underlying issues we understand is management speak _ issues we understand is management speak but _ issues we understand is management speak. but what i'm talking about is an explicit _ speak. but what i'm talking about is an explicit instruction. so speak. but what i'm talking about is an explicit instruction.— an explicit instruction. so the secretary _ an explicit instruction. so the secretary of _ an explicit instruction. so the secretary of state _ an explicit instruction. so the secretary of state is - an explicit instruction. so the secretary of state is not - an explicit instruction. so the secretary of state is not had | an explicit instruction. so the| secretary of state is not had a specific instruction, but the minister has.— specific instruction, but the minister has.- 0k. - specific instruction, but the minister has. �*i�*es. 0k. are you happy minister has. yes. 0k. are you happy with the pace — minister has. yes. ok. are you happy with the pace of the redress schemes to date? ., �* ., ., �* to date? no, i'm not, and i've said it on many — to date? no, i'm not, and i've said it on many occasions _ to date? no, i'm not, and i've said it on many occasions when - to date? no, i'm not, and i've said it on many occasions when i've - to date? no, i'm not, and i've said. it on many occasions when i've been here and _ it on many occasions when i've been here and we — it on many occasions when i've been here and we are very clear that the postmasters her who have been in the scandal— postmasters her who have been in the scandal need closure quickly and i'm clear that _ scandal need closure quickly and i'm clear that in — scandal need closure quickly and i'm clear that in order to modernise the post office — clear that in order to modernise the post office forward we need to ensure — post office forward we need to ensure the redress is completed and i've said _ ensure the redress is completed and i've said in _ ensure the redress is completed and i've said in this forum that we cannot— i've said in this forum that we cannot do— i've said in this forum that we cannot do that until such time as compensation and redress has been settled _ compensation and redress has been settled for— compensation and redress has been settled for those involved. are there any _ settled for those involved. fife: there any management settled for those involved. fif'e there any management bonuses settled for those involved. fie there any management bonuses tied to there any management bonuses tied to the speed of redress question might know, there are not. are there any incentives on you? no, there are

not. there are no bonuses or incentives, just adjourn —— general urging of goodwill from the minister by the sound of it?— by the sound of it? that's correct. he nodded — by the sound of it? that's correct. he nodded for— by the sound of it? that's correct. he nodded for the _ by the sound of it? that's correct. he nodded for the record. - by the sound of it? that's correct. he nodded for the record. we - by the sound of it? that's correct. i he nodded for the record. we heard today from lawyers who have given us evidence that it may take between one or two years to complete the process of providing redress. do you share that assessment of the timetable? i share that assessment of the timetable?— share that assessment of the timetable? ., ,~' ., , ., , timetable? i might ask others to be secific timetable? i might ask others to be specific about _ timetable? i might ask others to be specific about that _ timetable? i might ask others to be specific about that as _ timetable? i might ask others to be specific about that as he _ timetable? i might ask others to be specific about that as he might - timetable? i might ask others to be | specific about that as he might have a view— specific about that as he might have a view on _ specific about that as he might have a view on how it takes.— a view on how it takes. thank you. i want to start _ a view on how it takes. thank you. i want to start by _ a view on how it takes. thank you. i want to start by may, _ a view on how it takes. thank you. i want to start by may, i'm _ a view on how it takes. thank you. i want to start by may, i'm very - want to start by may, i'm very conscious— want to start by may, i'm very conscious that _ want to start by may, i'm very conscious that i _ want to start by may, i'm very conscious that i will _ want to start by may, i'm very conscious that i will quote - want to start by may, i'm very conscious that i will quote a l want to start by may, i'm veryl conscious that i will quote a lot want to start by may, i'm very- conscious that i will quote a lot of numbers — conscious that i will quote a lot of numbers this— conscious that i will quote a lot of numbers. this is— conscious that i will quote a lot of numbers. this is my— conscious that i will quote a lot of numbers. this is myjob- conscious that i will quote a lot of numbers. this is myjob and - conscious that i will quote a lot of numbers. this is myjob and my. conscious that i will quote a lot of. numbers. this is myjob and myjob in the _ numbers. this is myjob and myjob in the post— numbers. this is myjob and myjob in the post offices _ numbers. this is myjob and myjob in the post offices to _ numbers. this is myjob and myjob in the post offices to deliver- in the post offices to deliver compensation _ in the post offices to deliver compensation as— in the post offices to deliver compensation as as - in the post offices to deliver. compensation as as possible. in the post offices to deliver- compensation as as possible. iust in the post offices to deliver compensation as as possible. just to let ou compensation as as possible. just to let you know. _ compensation as as possible. just to let you know. i— compensation as as possible. just to let you know, i like _ compensation as as possible. just to let you know, i like numbers. - compensation as as possible. just to let you know, i like numbers. i- compensation as as possible. just to let you know, i like numbers. i am i let you know, i like numbers. i am crateful. let you know, i like numbers. i am grateful- i— let you know, i like numbers. i am grateful- i am _ let you know, i like numbers. i am grateful. i am conscious _ let you know, i like numbers. i am grateful. i am conscious that - let you know, i like numbers. lam grateful. i am conscious that behind every _ grateful. i am conscious that behind every number— grateful. i am conscious that behind every number a _ grateful. i am conscious that behind every number a quote _ grateful. i am conscious that behind every number a quote as— grateful. i am conscious that behind every number a quote as a - grateful. i am conscious that behind

every number a quote as a person. i every number a quote as a person. and that _ every number a quote as a person. and that person _ every number a quote as a person. and that person has— every number a quote as a person. and that person has suffered - and that person has suffered significantly— and that person has suffered significantly and _ and that person has suffered significantly and not - and that person has suffered significantly and not only - and that person has suffered i significantly and not only from and that person has suffered - significantly and not only from the original— significantly and not only from the original scandal _ significantly and not only from the original scandal but _ significantly and not only from the original scandal but in _ significantly and not only from the original scandal but in terms - significantly and not only from the original scandal but in terms of. significantly and not only from the i original scandal but in terms of the journey— original scandal but in terms of the journey that — original scandal but in terms of the journey that we _ original scandal but in terms of the journey that we have _ original scandal but in terms of the journey that we have made - original scandal but in terms of the journey that we have made them . original scandal but in terms of the l journey that we have made them go through— journey that we have made them go through to _ journey that we have made them go through to receive _ journey that we have made them go through to receive their— through to receive their compensation - through to receive their compensation and - through to receive their compensation and also| through to receive their. compensation and also the through to receive their- compensation and also the way through to receive their— compensation and also the way the journey— compensation and also the way the journey has — compensation and also the way the journey has been _ compensation and also the way the journey has been managed - compensation and also the way the journey has been managed and - compensation and also the way the journey has been managed and i. compensation and also the way the . journey has been managed and i want to apologise _ journey has been managed and i want to apologise for — journey has been managed and i want to apologise for that. _ journey has been managed and i want to apologise for that. as _ journey has been managed and i want to apologise for that. as my- journey has been managed and i want to apologise for that. as my opening i to apologise for that. as my opening statement, — to apologise for that. as my opening statement, if— to apologise for that. as my opening statement, if t — to apologise for that. as my opening statement, if i may. _ to apologise for that. as my opening statement, if i may. this— to apologise for that. as my opening statement, if i may. thisjourney- to apologise for that. as my opening statement, if i may. thisjourney toi statement, if i may. thisjourney to -et statement, if i may. thisjourney to get compensation _ statement, if i may. thisjourney to get compensation is _ statement, if i may. thisjourney to get compensation is not _ statement, if i may. thisjourney to get compensation is not good - statement, if i may. thisjourney to get compensation is not good and l statement, if i may. thisjourney to| get compensation is not good and is too bureaucratic— get compensation is not good and is too bureaucratic and _ get compensation is not good and is too bureaucratic and we _ get compensation is not good and is too bureaucratic and we are - too bureaucratic and we are listening _ too bureaucratic and we are listening because _ too bureaucratic and we are listening because it- too bureaucratic and we are listening because it needs i too bureaucratic and we are l listening because it needs to too bureaucratic and we are - listening because it needs to be faster~ — listening because it needs to be faster~ and _ listening because it needs to be faster~ and it _ listening because it needs to be faster. and it will— listening because it needs to be faster. and it will be. _ listening because it needs to be faster. and it will be. find - listening because it needs to be faster. and it will be. and you're auoin to faster. and it will be. and you're going to tell— faster. and it will be. and you're going to tell us _ faster. and it will be. and you're going to tell us what _ faster. and it will be. and you're going to tell us what your - faster. and it will be. and you're i going to tell us what your estimate of what it will be to complete the process. it! of what it will be to complete the rocess. �* ., ,., ~ of what it will be to complete the rocess. �* ., ~ ., ., ~ of what it will be to complete the rocess. �* ., ~ ., ., «a, process. i'd also like to talk about mr cresswell's _ process. i'd also like to talk about mr cresswell's evidence _ process. i'd also like to talk about mr cresswell's evidence around i process. i'd also like to talk about | mr cresswell's evidence around the disclosure, — mr cresswell's evidence around the disclosure, if— mr cresswell's evidence around the disclosure, if i_ mr cresswell's evidence around the disclosure, if i may _ mr cresswell's evidence around the disclosure, if i may because - mr cresswell's evidence around the disclosure, if i may because he - disclosure, if i may because he might— disclosure, if i may because he might be — disclosure, if i may because he might be doing _ disclosure, if i may because he might be doing himself- disclosure, if i may because he might be doing himself a - disclosure, if i may because he - might be doing himself a disservice and this— might be doing himself a disservice and this will— might be doing himself a disservice and this will might _ might be doing himself a disservice and this will might be _ might be doing himself a disservice and this will might be better- might be doing himself a disservice and this will might be better news. and this will might be better news for the _ and this will might be better news for the committee. _ and this will might be better news for the committee. inth?— and this will might be better news for the committee.— for the committee. why don't you start with your— for the committee. why don't you start with your estimate - for the committee. why don't you start with your estimate for - for the committee. why don't you start with your estimate for how i start with your estimate for how long it will take to redress?

because i think we can improve that evidence _ because i think we can improve that evidence but — because i think we can improve that evidence but i _ because i think we can improve that evidence. but i have, _ because i think we can improve that evidence. but i have, in— because i think we can improve that evidence. but i have, in terms- because i think we can improve that evidence. but i have, in terms of. because i think we can improve that| evidence. but i have, in terms of my estimate _ evidence. but i have, in terms of my estimate of— evidence. but i have, in terms of my estimate of the _ evidence. but i have, in terms of my estimate of the two _ evidence. but i have, in terms of my estimate of the two schemes, - evidence. but i have, in terms of my estimate of the two schemes, the i evidence. but i have, in terms of my. estimate of the two schemes, the hss scheme _ estimate of the two schemes, the hss scheme of— estimate of the two schemes, the hss scheme, of course _ estimate of the two schemes, the hss scheme, of course the _ estimate of the two schemes, the hss scheme, of course the closure - estimate of the two schemes, the hss scheme, of course the closure date i scheme, of course the closure date was potentially _ scheme, of course the closure date was potentially looming _ scheme, of course the closure date was potentially looming until- scheme, of course the closure date was potentially looming until the i was potentially looming until the excellent — was potentially looming until the excellent itv _ was potentially looming until the excellent itv series _ was potentially looming until the excellent itv series when - was potentially looming until the excellent itv series when we - was potentially looming until the | excellent itv series when we had over a _ excellent itv series when we had over a thousand _ excellent itv series when we had over a thousand new _ excellent itv series when we had over a thousand new claims - excellent itv series when we had over a thousand new claims in, i excellent itv series when we had - over a thousand new claims in, which ithink— over a thousand new claims in, which i think is— over a thousand new claims in, which i think is fantastic, _ over a thousand new claims in, which i think is fantastic, by— over a thousand new claims in, which i think is fantastic, by the _ over a thousand new claims in, which i think is fantastic, by the way. - i think is fantastic, by the way. because — i think is fantastic, by the way. because my— i think is fantastic, by the way. because myjob— i think is fantastic, by the way. because myjob is— i think is fantastic, by the way. because myjob is to _ i think is fantastic, by the way. because myjob is to payout i i think is fantastic, by the way. i because myjob is to payout their compensation _ because myjob is to payout their compensation. so— because myjob is to payout their compensation. so for— because myjob is to payout their compensation. so for you - because myjob is to payout their compensation. so for you to - because myjob is to payout their compensation. so for you to aski because myjob is to payout their. compensation. so for you to ask me to put— compensation. so for you to ask me to put a _ compensation. so for you to ask me to put a timescale _ compensation. so for you to ask me to put a timescale on— compensation. so for you to ask me to put a timescale on it _ compensation. so for you to ask me to put a timescale on it will- compensation. so for you to ask me to put a timescale on it will be - to put a timescale on it will be challenging _ to put a timescale on it will be challenging because _ to put a timescale on it will be challenging because i've - to put a timescale on it will be i challenging because i've already dealt _ challenging because i've already dealt with— challenging because i've already dealt with two _ challenging because i've already dealt with two and _ challenging because i've already dealt with two and a _ challenging because i've already dealt with two and a half- challenging because i've already i dealt with two and a half thousand claims _ dealt with two and a half thousand claims and — dealt with two and a half thousand claims and made _ dealt with two and a half thousand claims and made the _ dealt with two and a half thousand claims and made the offer- dealt with two and a half thousand claims and made the offer is - dealt with two and a half thousand claims and made the offer is on i dealt with two and a half thousand i claims and made the offer is on two and a _ claims and made the offer is on two and a half— claims and made the offer is on two and a half thousand _ claims and made the offer is on two and a half thousand claims - claims and made the offer is on two and a half thousand claims and - claims and made the offer is on two and a half thousand claims and we i and a half thousand claims and we are going — and a half thousand claims and we are going through— and a half thousand claims and we are going through the _ and a half thousand claims and we are going through the process - and a half thousand claims and we are going through the process of l are going through the process of resolving — are going through the process of resolving disputes _ are going through the process of resolving disputes so _ are going through the process of resolving disputes so towards i are going through the process ofl resolving disputes so towards the end of— resolving disputes so towards the end of that — resolving disputes so towards the end of that year _ resolving disputes so towards the end of that year and _ resolving disputes so towards the end of that year and march - end of that year and march next year. _ end of that year and march next year. i— end of that year and march next year. lcoutd _ end of that year and march next year, i could have _ end of that year and march next year, i could have closed - end of that year and march next year, i could have closed all. end of that year and march next i year, i could have closed all those down _ year, i could have closed all those down and — year, i could have closed all those down and now _ year, i could have closed all those down and now there's _ year, i could have closed all those down and now there's another - down and now there's another thousand _ down and now there's another thousand cases— down and now there's another thousand cases i— down and now there's another thousand cases i have - down and now there's another thousand cases i have to- down and now there's another - thousand cases i have to reassess the plan _ thousand cases i have to reassess the plan and — thousand cases i have to reassess the plan and i'm_ thousand cases i have to reassess the plan and i'm sure _ thousand cases i have to reassess the plan and i'm sure you - thousand cases i have to reassess. the plan and i'm sure you understand interms— the plan and i'm sure you understand interms of— the plan and i'm sure you understand in terms of how— the plan and i'm sure you understand in terms of how i— the plan and i'm sure you understand in terms of how i deliver— the plan and i'm sure you understand in terms of how i deliver those. - the plan and i'm sure you understand in terms of how i deliver those. in . in terms of how i deliver those. in terms _ in terms of how i deliver those. in terms of— in terms of how i deliver those. in terms of late _ in terms of how i deliver those. in terms of late applications - in terms of how i deliver those. in terms of late applications in - in terms of how i deliver those. in terms of late applications in the i terms of late applications in the scheme — terms of late applications in the scheme which _ terms of late applications in the scheme which will— terms of late applications in the scheme which will receive - terms of late applications in the scheme which will receive by. terms of late applications in the | scheme which will receive by the terms of late applications in the - scheme which will receive by the end of september, —

scheme which will receive by the end of september, i_ scheme which will receive by the end of september, i will— scheme which will receive by the end of september, i will deliver- scheme which will receive by the end of september, i will deliver 95% - scheme which will receive by the end of september, i will deliver 95% of. of september, i will deliver 95% of offers— of september, i will deliver 95% of offers by— of september, i will deliver 95% of offers by the — of september, i will deliver 95% of offers by the end _ of september, i will deliver 95% of offers by the end of— of september, i will deliver 95% of offers by the end of march - offers by the end of march next year~ _ offers by the end of march next year~ but — offers by the end of march next year. but then _ offers by the end of march next year. but then i've _ offers by the end of march next year. but then i've got- offers by the end of march next year. but then i've got the - offers by the end of march next year. but then i've got the new| year. but then i've got the new claims — year. but then i've got the new claims coming _ year. but then i've got the new claims coming in _ year. but then i've got the new claims coming in and _ year. but then i've got the new claims coming in and i- year. but then i've got the new claims coming in and i think. year. but then i've got the new| claims coming in and i think it's very— claims coming in and i think it's very reasonable _ claims coming in and i think it's very reasonable and _ claims coming in and i think it's very reasonable and sensible i claims coming in and i think it'si very reasonable and sensible for bodies _ very reasonable and sensible for bodies like — very reasonable and sensible for bodies like this _ very reasonable and sensible for bodies like this to _ very reasonable and sensible for bodies like this to challenge - very reasonable and sensible for bodies like this to challenge me | very reasonable and sensible for - bodies like this to challenge me and put a _ bodies like this to challenge me and put a timescale _ bodies like this to challenge me and put a timescale on _ bodies like this to challenge me and put a timescale on those _ bodies like this to challenge me and put a timescale on those and - bodies like this to challenge me and put a timescale on those and i - put a timescale on those and i believe — put a timescale on those and i believe we _ put a timescale on those and i believe we will— put a timescale on those and i believe we will put _ put a timescale on those and i believe we will put in - put a timescale on those and i believe we will put in a - put a timescale on those and i believe we will put in a target| put a timescale on those and i i believe we will put in a target on those _ believe we will put in a target on those of— believe we will put in a target on those of how— believe we will put in a target on those of how quickly— believe we will put in a target on those of how quickly we - believe we will put in a target on those of how quickly we can - believe we will put in a target on those of how quickly we can turnj those of how quickly we can turn those _ those of how quickly we can turn those around _ those of how quickly we can turn those around and _ those of how quickly we can turn those around and i _ those of how quickly we can turn those around and i see - those of how quickly we can turn those around and i see no- those of how quickly we can turn| those around and i see no reason those of how quickly we can turn - those around and i see no reason why we cannot— those around and i see no reason why we cannot replicate _ those around and i see no reason why we cannot replicate what _ those around and i see no reason why we cannot replicate what they've - those around and i see no reason why we cannot replicate what they've got. we cannot replicate what they've got in the _ we cannot replicate what they've got in the scheme — we cannot replicate what they've got in the scheme. the _ we cannot replicate what they've got in the scheme-— in the scheme. the initial timeframe was march next _ in the scheme. the initial timeframe was march next year _ in the scheme. the initial timeframe was march next year but _ in the scheme. the initial timeframe was march next year but now- in the scheme. the initial timeframe was march next year but now it - was march next year but now it will take longer because you have a lot of new claims?— take longer because you have a lot of new claims?- 0k. - take longer because you have a lot of new claims?- 0k. what | of new claims? correct. 0k. what about the em, — of new claims? correct. 0k. what about the glo, with _ of new claims? correct. 0k. what about the glo, with that, - of new claims? correct. 0k. what about the glo, with that, my - of new claims? correct. 0k. what| about the glo, with that, my only responsibilities disclosure. but what is your guess. let me put the question this way. i’m what is your guess. let me put the question this way.— question this way. i'm not going to cuess. question this way. i'm not going to guess- we've _ question this way. i'm not going to guess. we've heard _ question this way. i'm not going to guess. we've heard that _ question this way. i'm not going to guess. we've heard that 4596 - question this way. i'm not going to guess. we've heard that 4596 of. question this way. i'm not going to l guess. we've heard that 4596 of this have not been _ guess. we've heard that 4596 of this have not been made _ guess. we've heard that 4596 of this have not been made and _ guess. we've heard that 4596 of this have not been made and that - guess. we've heard that 4596 of this have not been made and that is - have not been made and that is aggression, when will they be quite what that is what i'm to answer. because of the excellent idea putting — because of the excellent idea putting £75,000 _ because of the excellent idea putting £75,000 as _ because of the excellent idea putting £75,000 as a - because of the excellent idea l putting £75,000 as a minimum because of the excellent idea _ putting £75,000 as a minimum payment

in the glo _ putting £75,000 as a minimum payment in the glo scheme, _ putting £75,000 as a minimum payment in the glo scheme, the _ putting £75,000 as a minimum payment in the glo scheme, the knock—on - in the glo scheme, the knock—on effect _ in the glo scheme, the knock—on effect is _ in the glo scheme, the knock—on effect is less _ in the glo scheme, the knock—on effect is less disclosure _ in the glo scheme, the knock—on effect is less disclosure has - in the glo scheme, the knock—on effect is less disclosure has to - in the glo scheme, the knock—on effect is less disclosure has to be| effect is less disclosure has to be made _ effect is less disclosure has to be made so — effect is less disclosure has to be made so in — effect is less disclosure has to be made so in my— effect is less disclosure has to be made so in my work— effect is less disclosure has to be made so in my work stack - effect is less disclosure has to be made so in my work stack of - made so in my work stack of disclosure _ made so in my work stack of disclosure i— made so in my work stack of disclosure i can _ made so in my work stack of disclosure i can take - made so in my work stack of disclosure i can take some l made so in my work stack of| disclosure i can take some of made so in my work stack of - disclosure i can take some of those out which _ disclosure i can take some of those out which makes _ disclosure i can take some of those out which makes the _ disclosure i can take some of those out which makes the 55% _ disclosure i can take some of those out which makes the 55% more, - disclosure i can take some of thosei out which makes the 55% more, and i'm happy— out which makes the 55% more, and i'm happy to — out which makes the 55% more, and i'm happy to share— out which makes the 55% more, and i'm happy to share this _ out which makes the 55% more, and i'm happy to share this when - out which makes the 55% more, and i'm happy to share this when we - out which makes the 55% more, and i i'm happy to share this when we done the numbers— i'm happy to share this when we done the numbers when _ i'm happy to share this when we done the numbers when i— i'm happy to share this when we done the numbers when i get— i'm happy to share this when we done the numbers when i get back- i'm happy to share this when we done the numbers when i get back to- i'm happy to share this when we done the numbers when i get back to the i the numbers when i get back to the office. _ the numbers when i get back to the office. i_ the numbers when i get back to the office. i am — the numbers when i get back to the office. i am happy— the numbers when i get back to the office, i am happy to _ the numbers when i get back to the office, i am happy to share - the numbers when i get back to the office, i am happy to share that. i office, i am happy to share that. you haven't— office, i am happy to share that. you haven't brought _ office, i am happy to share that. you haven't brought the - office, i am happy to share that. | you haven't brought the numbers here? ~ ' you haven't brought the numbers here? ~ , ., , you haven't brought the numbers here? ~ , .,, .,, ~ you haven't brought the numbers here? ~ , .. .,, ~ ., here? well, 5596 was last week and now we have _ here? well, 5596 was last week and now we have been _ here? well, 5596 was last week and now we have been supplied, - here? well, 5596 was last week and now we have been supplied, so - here? well, 5596 was last week and now we have been supplied, so we| now we have been supplied, so we don't _ now we have been supplied, so we don't need — now we have been supplied, so we don't need disclosure _ now we have been supplied, so we don't need disclosure on— now we have been supplied, so we don't need disclosure on these - don't need disclosure on these cases, _ don't need disclosure on these cases. so— don't need disclosure on these cases. so i_ don't need disclosure on these cases. so i can _ don't need disclosure on these cases, so i can now— don't need disclosure on these cases, so i can now discounti don't need disclosure on these - cases, so i can now discount those and i_ cases, so i can now discount those and i believe. _ cases, so i can now discount those and i believe, now— cases, so i can now discount those and i believe, now that _ cases, so i can now discount those and i believe, now that that - cases, so i can now discount those and i believe, now that that 55% i cases, so i can now discount those and i believe, now that that 55% is nearer— and i believe, now that that 55% is nearer 64% — and i believe, now that that 55% is nearer 64% which _ and i believe, now that that 55% is nearer 64% which will— and i believe, now that that 55% is nearer 64% which will hopefully. and i believe, now that that 55% is . nearer 64% which will hopefully help in terms _ nearer 64% which will hopefully help in terms of _ nearer 64% which will hopefully help in terms of the — nearer 64% which will hopefully help in terms of the minister's _ nearer 64% which will hopefully help in terms of the minister's ambition l in terms of the minister's ambition to deliver— in terms of the minister's ambition to deliver this _ in terms of the minister's ambition to deliver this by— in terms of the minister's ambition to deliver this by the _ in terms of the minister's ambition to deliver this by the 7th _ in terms of the minister's ambition to deliver this by the 7th of- to deliver this by the 7th of august _ to deliver this by the 7th of au~ust. l, t, to deliver this by the 7th of au~ust. t, t, it, , to deliver this by the 7th of au~ust. t, t, , t, , august. for the remaining cases, any view about how _ august. for the remaining cases, any view about how it _ august. for the remaining cases, any view about how it will _ august. for the remaining cases, any view about how it will take _ august. for the remaining cases, any view about how it will take to - august. for the remaining cases, any view about how it will take to give - view about how it will take to give the disclosures?— view about how it will take to give the disclosures? because we reduce the disclosures? because we reduce the number — the disclosures? because we reduce the number of _ the disclosures? because we reduce the number of disclosures _ the disclosures? because we reduce the number of disclosures required, i

the number of disclosures required, my original— the number of disclosures required, my original plan _ the number of disclosures required, my original plan set _ the number of disclosures required, my original plan set for _ the number of disclosures required, my original plan set forjuly - the number of disclosures required, my original plan set forjuly to - my original plan set forjuly to complete _ my original plan set forjuly to complete the _ my original plan set forjuly to complete the disclosures - my original plan set forjuly to complete the disclosures willi my original plan set forjuly to - complete the disclosures will now move _ complete the disclosures will now move to _ complete the disclosures will now move to the — complete the disclosures will now move to the left. _ complete the disclosures will now move to the left. i— complete the disclosures will now move to the left. i don't- complete the disclosures will now move to the left. i don't know- complete the disclosures will now move to the left. i don't know by| move to the left. i don't know by how tong. — move to the left. i don't know by how long, because _ move to the left. i don't know by how long, because i'm _ move to the left. i don't know by how long, because i'm redoing . move to the left. i don't know by. how long, because i'm redoing the plan as_ how long, because i'm redoing the plan as we — how long, because i'm redoing the plan as we speak— how long, because i'm redoing the plan as we speak and _ how long, because i'm redoing the plan as we speak and it _ how long, because i'm redoing the plan as we speak and it is - how long, because i'm redoing the plan as we speak and it is live, - plan as we speak and it is live, because — plan as we speak and it is live, because we've _ plan as we speak and it is live, because we've only— plan as we speak and it is live, because we've onlyjust - plan as we speak and it is live, because we've onlyjust been i plan as we speak and it is live, i because we've onlyjust been told how many— because we've onlyjust been told how many of— because we've onlyjust been told how many of the _ because we've onlyjust been told how many of the cohort _ because we've onlyjust been told how many of the cohort will - because we've onlyjust been told how many of the cohort will be i because we've onlyjust been told i how many of the cohort will be taken out by _ how many of the cohort will be taken out by this— how many of the cohort will be taken out by this excellent _ how many of the cohort will be taken out by this excellent idea. _ how many of the cohort will be taken out by this excellent idea. fire- how many of the cohort will be taken out by this excellent idea.— out by this excellent idea. are we likel to out by this excellent idea. are we likely to have _ out by this excellent idea. are we likely to have the _ out by this excellent idea. are we likely to have the glo _ out by this excellent idea. are we likely to have the glo scheme . likely to have the glo scheme concluded by early august? in likely to have the glo scheme concluded by early august? in terms of disclosure? _ concluded by early august? in terms of disclosure? in _ concluded by early august? in terms of disclosure? in terms _ concluded by early august? in terms of disclosure? in terms of _ concluded by early august? in terms of disclosure? in terms of done - concluded by early august? in terms of disclosure? in terms of done and | of disclosure? in terms of done and dusted. of disclosure? in terms of done and dusted- you — of disclosure? in terms of done and dusted. you would _ of disclosure? in terms of done and dusted. you would have _ of disclosure? in terms of done and dusted. you would have to - of disclosure? in terms of done and dusted. you would have to ask- of disclosure? in terms of done and dusted. you would have to ask the l dusted. you would have to ask the government _ dusted. you would have to ask the government l _ dusted. you would have to ask the government. i did, _ dusted. you would have to ask the government. i did, and _ dusted. you would have to ask the government. i did, and they - dusted. you would have to ask the government. i did, and they were | government. i did, and they were unclear. government. i did, and they were unclear- l — government. i did, and they were unclear. i am responsible - government. i did, and they were unclear. i am responsible for- unclear. i am responsible for disclosure — unclear. i am responsible for disclosure and _ unclear. i am responsible for disclosure and i _ unclear. i am responsible for disclosure and i will- unclear. i am responsible fori disclosure and i will absolute unclear. i am responsible for- disclosure and i will absolute you provide _ disclosure and i will absolute you provide disclosure _ disclosure and i will absolute you provide disclosure in— disclosure and i will absolute you provide disclosure in a _ disclosure and i will absolute you provide disclosure in a timely - provide disclosure in a timely fashion — provide disclosure in a timely fashion as— provide disclosure in a timely fashion as i— provide disclosure in a timely fashion as i have _ provide disclosure in a timely fashion as i have laid - provide disclosure in a timely fashion as i have laid out. - provide disclosure in a timelyi fashion as i have laid out. you appeared _ fashion as i have laid out. you appeared before _ fashion as i have laid out. you appeared before the - fashion as i have laid out.“ appeared before the committee on the 20th ofjune and you were challenged at that time by the chairman about the overpayment of bonuses to board members. can we take it that that matter has been entirely dealt with? it has. in matter has been entirely dealt with? it has. , ., .

matter has been entirely dealt with? it has. y., . ,., it has. in your evidence you mentioned _ it has. in your evidence you mentioned on _ it has. in your evidence you mentioned on many - it has. in your evidence you i mentioned on many occasions it has. in your evidence you - mentioned on many occasions that it has. in your evidence you _ mentioned on many occasions that you are unable to move on as a post office until we addressed the issues office until we addressed the issues of the past. and the chairman is challenger about written instructions on minister departments but as a management team, have you got your own imperative to get this business sorted? and yet we still hear there are two years to do that. why is it taking so long? it’s why is it taking so long? it's immensely _ why is it taking so long? it's immensely frustrating, and i agree with you _ immensely frustrating, and i agree with you that — immensely frustrating, and i agree with you that it _ immensely frustrating, and i agree with you that it is _ immensely frustrating, and i agree with you that it is stressful - immensely frustrating, and i agree with you that it is stressful and - with you that it is stressful and distressing _ with you that it is stressful and distressing for— with you that it is stressful and distressing for the _ with you that it is stressful and distressing for the victims - with you that it is stressful and . distressing for the victims as well. and clearly— distressing for the victims as well. and clearly it's _ distressing for the victims as well. and clearly it's extraordinarily- and clearly it's extraordinarily complex~ _ and clearly it's extraordinarily complex it's— and clearly it's extraordinarily complex. it'sjust_ and clearly it's extraordinarily complex. it'sjust been- and clearly it's extraordinarily. complex. it'sjust been pointed and clearly it's extraordinarily- complex. it'sjust been pointed out we have _ complex. it'sjust been pointed out we have 3560 _ complex. it'sjust been pointed out we have 3560 claimants _ complex. it'sjust been pointed out we have 3560 claimants who - complex. it'sjust been pointed out we have 3560 claimants who havei complex. it'sjust been pointed out- we have 3560 claimants who have come forward _ we have 3560 claimants who have come forward and _ we have 3560 claimants who have come forward and an— we have 3560 claimants who have come forward and an additional— we have 3560 claimants who have come forward and an additional tranche - forward and an additional tranche that of— forward and an additional tranche that of tom — forward and an additional tranche that of tom ford _ forward and an additional tranche that of tom ford as _ forward and an additional tranche that of tom ford as a _ forward and an additional tranche i that of tom ford as a consequence forward and an additional tranche - that of tom ford as a consequence of the drama _ that of tom ford as a consequence of the drama it's — that of tom ford as a consequence of the drama. it's difficult, _ that of tom ford as a consequence of the drama. it's difficult, no _ the drama. it's difficult, no question _ the drama. it's difficult, no question. there _ the drama. it's difficult, no question. there are - the drama. it's difficult, no. question. there are multiple schemes, _ question. there are multiple schemes, and _ question. there are multiple schemes, and no— question. there are multiple schemes, and no questions. question. there are multiple - schemes, and no questions about that but it is— schemes, and no questions about that but it is conjugated _ schemes, and no questions about that but it is conjugated i— schemes, and no questions about that but it is conjugated i am _ schemes, and no questions about that but it is conjugated i am acutely- but it is conjugated i am acutely aware _ but it is conjugated i am acutely aware there _ but it is conjugated i am acutely aware there an _ but it is conjugated i am acutely aware there an issue _ but it is conjugated i am acutely aware there an issue of- but it is conjugated i am acutely aware there an issue of trust.

aware there an issue of trust associated _ aware there an issue of trust associated with _ aware there an issue of trust associated with the - aware there an issue of trust associated with the post - aware there an issue of trust i associated with the post office aware there an issue of trust - associated with the post office and we have _ associated with the post office and we have to — associated with the post office and we have to inject _ associated with the post office and we have to inject into— associated with the post office and we have to inject into the - associated with the post office and we have to inject into the schemei we have to inject into the scheme some _ we have to inject into the scheme some independence _ we have to inject into the scheme some independence to— we have to inject into the scheme some independence to give - we have to inject into the scheme. some independence to give people confidence — some independence to give people confidence that the _ some independence to give people confidence that the process - some independence to give people confidence that the process is - confidence that the process is independent _ confidence that the process is independent and _ confidence that the process is i independent and independently managed — independent and independently managed so— independent and independently managed. so this _ independent and independently managed. so this level- independent and independently managed. so this level of- independent and independently managed. so this level of trust| independent and independently- managed. so this level of trust can in some _ managed. so this level of trust can in some way— managed. so this level of trust can in some way be _ managed. so this level of trust can in some way be mitigated. - managed. so this level of trust can in some way be mitigated. that's l managed. so this level of trust can . in some way be mitigated. that's the reason _ in some way be mitigated. that's the reason it's— in some way be mitigated. that's the reason it's taking _ in some way be mitigated. that's the reason it's taking so _ in some way be mitigated. that's the reason it's taking so long. _ in some way be mitigated. that's the reason it's taking so long. eight- reason it's taking so long. eight months since _ reason it's taking so long. eight months since you _ reason it's taking so long. eight months since you gave - reason it's taking so long.- months since you gave evidence reason it's taking so long- months since you gave evidence of the committee and as far as we can see not a great deal as happened apart from a tv documentary. i will apart from a tv documentary. i will challenae apart from a tv documentary. i will challenge that. _ apart from a tv documentary. i will challenge that. we _ apart from a tv documentary. i will challenge that. we finished the scheme — challenge that. we finished the scheme and _ challenge that. we finished the scheme and started _ challenge that. we finished the scheme and started the - challenge that. we finished the scheme and started the acc . challenge that. we finished the| scheme and started the acc and challenge that. we finished the - scheme and started the acc and the secretary _ scheme and started the acc and the secretary of — scheme and started the acc and the secretary of state _ scheme and started the acc and the secretary of state introduction - scheme and started the acc and the secretary of state introduction in . secretary of state introduction in the autumn— secretary of state introduction in the autumn of— secretary of state introduction in the autumn of £600,000 - secretary of state introduction in the autumn of £600,000 for- the autumn of £600,000 for overturned _ the autumn of £600,000 for overturned convictions - the autumn of £600,000 for overturned convictions as - the autumn of £600,000 forl overturned convictions as well the autumn of £600,000 for- overturned convictions as well as today. _ overturned convictions as well as today, there _ overturned convictions as well as today. there is _ overturned convictions as well as today, there is movement- overturned convictions as well as today, there is movement and ii overturned convictions as well as - today, there is movement and i would challenge _ today, there is movement and i would challenge your — today, there is movement and i would challenge your view— today, there is movement and i would challenge your view that _ today, there is movement and i would challenge your view that nothing - today, there is movement and i would challenge your view that nothing has i challenge your view that nothing has happened _ challenge your view that nothing has ha ened. . , , challenge your view that nothing has hauened. . ,, ,, , challenge your view that nothing has hauened. �* ,, ,, ,., happened. addressing the issues of the ast is happened. addressing the issues of the past is about _ happened. addressing the issues of the past is about addressing - happened. addressing the issues of the past is about addressing the - the past is about addressing the issues with the postmasters. existing and former postmasters? both and — existing and former postmasters?

both and we — existing and former postmasters? both and we heard _ existing and former postmasters? both and we heard evidence - existing and former postmasters? both and we heard evidence you l existing and former postmasters?| both and we heard evidence you in the room where there still remains what i would describe as a toxic culture and a lack of trust, institutional mistrust, so what are you doing to address that? i was you doing to address that? i was disappointed _ you doing to address that? i was disappointed to _ you doing to address that? i was disappointed to hear— you doing to address that? i was disappointed to hear that, - you doing to address that? i was disappointed to hear that, no question— disappointed to hear that, no question about _ disappointed to hear that, no question about it. _ disappointed to hear that, no question about it. and - question about it. and i would point to a data _ question about it. and i would point to a data point _ question about it. and i would point to a data point that _ question about it. and i would point to a data point that would _ question about it. and i would point to a data point that would be - question about it. and i would point to a data point that would be we - question about it. and i would point to a data point that would be we do| to a data point that would be we do an annual— to a data point that would be we do an annual survey— to a data point that would be we do an annual survey in _ to a data point that would be we do an annual survey in the _ to a data point that would be we do an annual survey in the autumn - to a data point that would be we doi an annual survey in the autumn with our postmasters _ an annual survey in the autumn with our postmasters and _ an annual survey in the autumn with our postmasters and the _ an annual survey in the autumn with our postmasters and the scores - our postmasters and the scores around — our postmasters and the scores around support— our postmasters and the scores around support and _ our postmasters and the scores around support and rebuilding i around support and rebuilding relationship _ around support and rebuilding relationship have _ around support and rebuilding relationship have improved i around support and rebuilding - relationship have improved markedly as a consequence _ relationship have improved markedly as a consequence of _ relationship have improved markedly as a consequence of the _ relationship have improved markedly as a consequence of the work - relationship have improved markedly as a consequence of the work we - relationship have improved markedly as a consequence of the work we doi as a consequence of the work we do in the _ as a consequence of the work we do in the organisation _ as a consequence of the work we do in the organisation itself _ as a consequence of the work we do in the organisation itself and - as a consequence of the work we do in the organisation itself and in - in the organisation itself and in terms — in the organisation itself and in terms of— in the organisation itself and in terms of the _ in the organisation itself and in terms of the activity _ in the organisation itself and in terms of the activity we've - in the organisation itself and in i terms of the activity we've done, we've _ terms of the activity we've done, we've introduced _ terms of the activity we've done, we've introduced new— terms of the activity we've done, we've introduced new field - terms of the activity we've done, | we've introduced new field teams terms of the activity we've done, - we've introduced new field teams are new schemes — we've introduced new field teams are new schemes to _ we've introduced new field teams are new schemes to support _ we've introduced new field teams are new schemes to support existing - new schemes to support existing postmasters _ new schemes to support existing postmasters who _ new schemes to support existing postmasters who are _ new schemes to support existing postmasters who are going - new schemes to support existing. postmasters who are going through difficulties— postmasters who are going through difficulties in— postmasters who are going through difficulties in their— postmasters who are going through difficulties in their branches - postmasters who are going through difficulties in their branches and - difficulties in their branches and we have — difficulties in their branches and we have new— difficulties in their branches and we have new engagement - difficulties in their branches and we have new engagement withi difficulties in their branches and i we have new engagement with our postmasters — we have new engagement with our postmasters and _ we have new engagement with our postmasters and we _ we have new engagement with our postmasters and we have - we have new engagement with our - postmasters and we have postmasters on the _ postmasters and we have postmasters

on the board — postmasters and we have postmasters on the board we _ postmasters and we have postmasters on the board. we have _ postmasters and we have postmasters on the board. we have a _ postmasters and we have postmasters on the board. we have a new- on the board. we have a new postmaster— on the board. we have a new postmaster director - on the board. we have a new postmaster director and - on the board. we have a new postmaster director and in i on the board. we have a new- postmaster director and in terms of culturally. _ postmaster director and in terms of culturally, in— postmaster director and in terms of culturally, in terms _ postmaster director and in terms of culturally, in terms of— postmaster director and in terms of culturally, in terms of the _ postmaster director and in terms of culturally, in terms of the central. culturally, in terms of the central teams. _ culturally, in terms of the central teams. every— culturally, in terms of the central teams, every single _ culturally, in terms of the central teams, every single senior- culturally, in terms of the central| teams, every single senior leader has an— teams, every single senior leader has an area — teams, every single senior leader has an area that _ teams, every single senior leader has an area that they _ teams, every single senior leader has an area that they go - teams, every single senior leader has an area that they go out - teams, every single senior leader has an area that they go out to i teams, every single senior leader| has an area that they go out to on teams, every single senior leader. has an area that they go out to on a quarterly— has an area that they go out to on a quarterly basis _ has an area that they go out to on a quarterly basis and _ has an area that they go out to on a quarterly basis and we _ has an area that they go out to on a quarterly basis and we have - has an area that they go out to on a quarterly basis and we have a - quarterly basis and we have a situation _ quarterly basis and we have a situation where _ quarterly basis and we have a situation where we _ quarterly basis and we have a situation where we have - quarterly basis and we have a situation where we have a - quarterly basis and we have a . situation where we have a week quarterly basis and we have a - situation where we have a week in the life _ situation where we have a week in the life of— situation where we have a week in the life of a — situation where we have a week in the life of a postmaster— situation where we have a week in the life of a postmaster and - situation where we have a week in the life of a postmaster and every| the life of a postmaster and every employee — the life of a postmaster and every employee must go _ the life of a postmaster and every employee must go through - the life of a postmaster and every. employee must go through training the life of a postmaster and every- employee must go through training to understand _ employee must go through training to understand and — employee must go through training to understand and we _ employee must go through training to understand and we are _ employee must go through training to understand and we are about - employee must go through training to understand and we are about to - understand and we are about to introduce — understand and we are about to introduce more _ understand and we are about to introduce more training - understand and we are about to introduce more training aroundi understand and we are about to i introduce more training around the inquiry— introduce more training around the inquiry so — introduce more training around the inquiry so we — introduce more training around the inquiry so we are _ introduce more training around the inquiry so we are working - introduce more training around the inquiry so we are working hard - introduce more training around the inquiry so we are working hard to l inquiry so we are working hard to change _ inquiry so we are working hard to change internally— inquiry so we are working hard to change internally the _ inquiry so we are working hard toi change internally the perceptions, certainly— change internally the perceptions, certainly perceptions _ change internally the perceptions, certainly perceptions that - change internally the perceptions, certainly perceptions that have - change internally the perceptions, . certainly perceptions that have been in this— certainly perceptions that have been in this room — certainly perceptions that have been in this room today, _ certainly perceptions that have been in this room today, to _ certainly perceptions that have been in this room today, to try _ certainly perceptions that have been in this room today, to try and - in this room today, to try and change — in this room today, to try and change the _ in this room today, to try and change the perception. - in this room today, to try and change the perception. fire . in this room today, to try and change the perception. are you satisfied that _ change the perception. are you satisfied that the _ change the perception. are you satisfied that the postmastersl change the perception. are you . satisfied that the postmasters who have suffered harm our going to be appropriately compensated for the harm they have done there have been some harrowing experiences just harm they have done there have been some harrowing experiencesjust now that we heard about. are you confident that will be dealt with? we are in the administration of the

schemes and mr tis well over seas as well and we are clear we need to inject independence to give people trust and belief that they are getting a fair deal. the reality is all of these people will be frustrated and that is something we are deeply concerned about and therefore the evidential bar that we are trying to lower so people can and will put their claims in and ensure they get the right compensation.— ensure they get the right compensation. ensure they get the right comensation. , ., compensation. many former post office masters one _ compensation. many former post office masters one closure - compensation. many former post office masters one closure and l compensation. many former post| office masters one closure and rid of this horrible period of their lives. so do you accept many have accepted less than they are entitled to in order to make the problem go away? it to in order to make the problem go awa ? . . to in order to make the problem go awa ? , , , , to in order to make the problem go awa? , , ., away? it must be possible. i agree with ou. away? it must be possible. i agree with you- we _ away? it must be possible. i agree with you. i've met _ away? it must be possible. i agree with you. i've met with _ away? it must be possible. i agree with you. i've met with many - away? it must be possible. i agree with you. i've met with many of. away? it must be possible. i agree| with you. i've met with many of the victims _ with you. i've met with many of the victims and — with you. i've met with many of the victims and myself _ with you. i've met with many of the victims and myself and _ with you. i've met with many of the victims and myself and others - with you. i've met with many of the victims and myself and others do i victims and myself and others do this radially— victims and myself and others do this radially and _ victims and myself and others do this radially and it's _ victims and myself and others do this radially and it's very - this radially and it's very harrowing _ this radially and it's very harrowing and _ this radially and it's very harrowing and we - this radially and it's very - harrowing and we understand that this radially and it's very _ harrowing and we understand that the trauma _ harrowing and we understand that the trauma people — harrowing and we understand that the trauma people are _ harrowing and we understand that the trauma people are experiencing - harrowing and we understand that the trauma people are experiencing and l trauma people are experiencing and we understand — trauma people are experiencing and we understand the _ trauma people are experiencing and we understand the difficulty - trauma people are experiencing and we understand the difficulty that - we understand the difficulty that many _ we understand the difficulty that many of — we understand the difficulty that many of the _ we understand the difficulty that many of the victims _ we understand the difficulty that many of the victims have - we understand the difficulty that many of the victims have gone l many of the victims have gone through— many of the victims have gone through and _ many of the victims have gone through and that _ many of the victims have gone through and that is _ many of the victims have gone through and that is very- through and that is very

challenging. _ through and that is very challenging.— through and that is very challenauin. ., .,, through and that is very challenauin. ., , challenging. how might those people be more accurately _ challenging. how might those people be more accurately compensated? i challenging. how might those people - be more accurately compensated? who? those who have — be more accurately compensated? who? those who have accepted _ be more accurately compensated? who? those who have accepted less than they are _ those who have accepted less than they are entitled _ those who have accepted less than they are entitled to _ those who have accepted less than they are entitled to question - those who have accepted less than they are entitled to question whati they are entitled to question what we are _ they are entitled to question what we are very— they are entitled to question what we are very keen— they are entitled to question what we are very keen to _ they are entitled to question what we are very keen to go _ they are entitled to question what we are very keen to go through i they are entitled to question whati we are very keen to go through the appeals _ we are very keen to go through the appeals process— we are very keen to go through the appeals process and _ we are very keen to go through the appeals process and we _ we are very keen to go through the appeals process and we recognise i appeals process and we recognise that when— appeals process and we recognise that when we _ appeals process and we recognise that when we initiated _ appeals process and we recognise that when we initiated the - appeals process and we recognise| that when we initiated the scheme appeals process and we recognise i that when we initiated the scheme at the start— that when we initiated the scheme at the start there — that when we initiated the scheme at the start there might _ that when we initiated the scheme at the start there might have _ that when we initiated the scheme at the start there might have been - the start there might have been bureaucratic— the start there might have been bureaucratic delays— the start there might have been bureaucratic delays and - the start there might have been i bureaucratic delays and problems with the _ bureaucratic delays and problems with the scheme, _ bureaucratic delays and problems with the scheme, so _ bureaucratic delays and problems with the scheme, so we - bureaucratic delays and problems with the scheme, so we want - bureaucratic delays and problems with the scheme, so we want to i bureaucratic delays and problems - with the scheme, so we want to have an appeals— with the scheme, so we want to have an appeals process _ with the scheme, so we want to have an appeals process and _ with the scheme, so we want to have an appeals process and we _ with the scheme, so we want to have an appeals process and we think- with the scheme, so we want to have an appeals process and we think thatj an appeals process and we think that is the _ an appeals process and we think that is the way— an appeals process and we think that is the way to— an appeals process and we think that is the way to go _ an appeals process and we think that is the way to go. l'mu _ an appeals process and we think that is the way to go— is the way to go. i'm looking at some of the — is the way to go. i'm looking at some of the statistics - is the way to go. i'm looking at some of the statistics and - is the way to go. i'm looking at i some of the statistics and correct me if i got them wrong. in your letter to be on the 5th of february you said the budget was 233 million and the public starts are about 98 million and that's onlyjust1i0% of the budget. million and that's only 'ust 4096 of the bud . et. . million and that's only 'ust 4096 of the budaet. , , million and that's only 'ust 4096 of the budget.— the budget. this is the historical shortfall scheme _ the budget. this is the historical shortfall scheme question - the budget. this is the historical shortfall scheme question i - the budget. this is the historical. shortfall scheme question i guess about— shortfall scheme question i guess about 100 — shortfall scheme question i guess about 100 million _ shortfall scheme question i guess about 100 million has _ shortfall scheme question i guess about 100 million has been - shortfall scheme question i guess about 100 million has been paid l shortfall scheme question i guess i about 100 million has been paid out. on the _ about 100 million has been paid out. on the gl_ about 100 million has been paid out. on the gt oh — about 100 million has been paid out. on the gl oh scheme, _ about100 million has been paid out. on the gl oh scheme, i— about 100 million has been paid out. on the gl oh scheme, i don't - about 100 million has been paid out. on the gl oh scheme, i don't think. on the gl oh scheme, i don't think we know what the budget is —— glo.

it's early not disclosed, but on than 27 million paid out but on the overturned conviction schemes 35 million paid out and that's 4% of the 780 million budget. if we put these numbers together and compare them to the 1.2 billion he wrote to me about early in the year, the best case scenario is perhaps 40% of the budget for redress has been paid out. you cannot be satisfied at that level no, i'm not satisfied. find out. you cannot be satisfied at that level no, i'm not satisfied.- level no, i'm not satisfied. and i think the core _ level no, i'm not satisfied. and i think the core driver _ level no, i'm not satisfied. and i think the core driver is _ level no, i'm not satisfied. and i think the core driver is the - level no, i'm not satisfied. and i think the core driver is the number of overturned _ think the core driver is the number of overturned convictions - think the core driver is the number of overturned convictions and - of overturned convictions and victims — of overturned convictions and victims who— of overturned convictions and victims who have _ of overturned convictions and victims who have not - of overturned convictions and victims who have not come . of overturned convictions and - victims who have not come forward and an— victims who have not come forward and an we — victims who have not come forward and an we anticipated _ victims who have not come forward and an we anticipated would - victims who have not come forward and an we anticipated would comei and an we anticipated would come forward _ and an we anticipated would come forward and — and an we anticipated would come forward and that _ and an we anticipated would come forward and that is _ and an we anticipated would come forward and that is at _ and an we anticipated would come forward and that is at the - and an we anticipated would come forward and that is at the root - and an we anticipated would come forward and that is at the root at i forward and that is at the root at the root — forward and that is at the root at the root of — forward and that is at the root at the root of the _ forward and that is at the root at the root of the statue _ forward and that is at the root at the root of the statue described. what _ the root of the statue described. what about _ the root of the statue described. what about the _ the root of the statue described. what about the capture - the root of the statue described. | what about the capture quiches? the root of the statue described. - what about the capture quiches? are you anticipating further problems to come with the system? i will you anticipating further problems to come with the system?— come with the system? i will let others no come with the system? i will let others so into — come with the system? i will let others go into the _ come with the system? i will let others go into the detail -

come with the system? i will let others go into the detail of - come with the system? i will let others go into the detail of this. i others go into the detail of this. we are — others go into the detail of this. we are very— others go into the detail of this. we are very thankful _ others go into the detail of this. we are very thankful for - others go into the detail of this. we are very thankful for kevin l others go into the detail of this. - we are very thankful for kevin james going _ we are very thankful for kevin james going forward — we are very thankful for kevin james going forward with _ we are very thankful for kevin james going forward with his _ we are very thankful for kevin james going forward with his eight- going forward with his eight particular— going forward with his eight particular victims— going forward with his eight particular victims of- going forward with his eight particular victims of the - going forward with his eight- particular victims of the capture systems — particular victims of the capture systems. we've _ particular victims of the capture systems. we've spent- particular victims of the capture systems. we've spent the - particular victims of the capture systems. we've spent the last i particular victims of the capture i systems. we've spent the last five weeks _ systems. we've spent the last five weeks working _ systems. we've spent the last five weeks working hard _ systems. we've spent the last five weeks working hard on _ systems. we've spent the last five weeks working hard on it - systems. we've spent the last five weeks working hard on it but - systems. we've spent the last five weeks working hard on it but i - systems. we've spent the last five i weeks working hard on it but i think he will— weeks working hard on it but i think he will give — weeks working hard on it but i think he will give us — weeks working hard on it but i think he will give us more _ weeks working hard on it but i think he will give us more detail- weeks working hard on it but i think he will give us more detail in- he will give us more detail in numbers— he will give us more detail in numbers behind— he will give us more detail in numbers behind what- he will give us more detail in numbers behind what we - he will give us more detail in. numbers behind what we think he will give us more detail in- numbers behind what we think we've discovered _ numbers behind what we think we've discovered that— numbers behind what we think we've discovered that occurred _ numbers behind what we think we've discovered that occurred between . discovered that occurred between 1992 and — discovered that occurred between 1992 and the _ discovered that occurred between 1992 and the launch _ discovered that occurred between 1992 and the launch of _ discovered that occurred between 1992 and the launch of the - discovered that occurred betweenl 1992 and the launch of the horizon system, _ 1992 and the launch of the horizon system, and — 1992 and the launch of the horizon system. and the _ 1992 and the launch of the horizon system, and the number- 1992 and the launch of the horizon system, and the number of- system, and the number of individuals— system, and the number of individuals who _ system, and the number of individuals who might - system, and the number of individuals who might have| system, and the number of- individuals who might have been involved — individuals who might have been involved it _ individuals who might have been involved. it is _ individuals who might have been involved. it is still— individuals who might have been involved. it is still a _ individuals who might have been involved. it is still a work- individuals who might have been involved. it is still a work in - involved. it is still a work in progress _ involved. it is still a work in progress but _ involved. it is still a work in progress but we _ involved. it is still a work in progress but we will - involved. it is still a work in progress but we will give i involved. it is still a work in. progress but we will give you involved. it is still a work in i progress but we will give you a involved. it is still a work in - progress but we will give you a very clear— progress but we will give you a very clear breakdown _ progress but we will give you a very clear breakdown of— progress but we will give you a very clear breakdown of the _ progress but we will give you a very clear breakdown of the numbers - progress but we will give you a veryi clear breakdown of the numbers and in -- _ clear breakdown of the numbers and in -- it— clear breakdown of the numbers and in -- it is— clear breakdown of the numbers and in -- it is in— clear breakdown of the numbers and in —— it is in excess— clear breakdown of the numbers and in —— it is in excess of— clear breakdown of the numbers and in —— it is in excess of 1000. - in —— it is in excess of 1000. you've — in —— it is in excess of 1000. you've been— in —— it is in excess of 1000. you've been watching - in —— it is in excess of 1000. you've been watching the i in —— it is in excess of 1000. - you've been watching the current chief executive of the post office, nick read giving evidence to mp5 about compensation for nick read giving evidence to mps about compensation for some postmasters and mistresses in the rise in it scandal. at the start he was asked if he felt they were dragging their feet in was asked if he felt they were dragging theirfeet in paying compensation —— horizon it scandal. he said no. he was then questioned

about henry staunton, sacked as chair of the post office, and he claimed he was told to delay payments to sub—postmasters who were wrongly convicted to allow the government to limp into the election, and that is something the business secretary told mps was completely false. mr reid during his evidence to mps said he would categorically update —— say that no one in his team has ever received orders from the government to slow down payments and he was then questioned about speeding up the process and said he did not have any written instructions from the government about speeding up compensation payments but that is what they were trying to do and mr read was asked if he was happy with the pace of the redress scheme adding that they need closure quickly. and earlier three sub postmasters all answer questions about the compensation schemes. mr bates, who was subject of the itv

drama told mps that they were so far away from compensation and the way it was being dealt with was very disappointing and he could not see any end to it. have a listen to what he had to say. we any end to it. have a listen to what he had to say-— any end to it. have a listen to what he had to say. we keep coming back to this, time — he had to say. we keep coming back to this, time after _ he had to say. we keep coming back to this, time after time. _ he had to say. we keep coming back to this, time after time. paid - to this, time after time. paid people. there's a lot of distractions and other things are thrown up all the time butjust get on and pay people. everybody refers to the scheme, understandably is a compensation scheme, but it's not, its financial redress. this is money this is money people are actually owed and they have been owed it for year. compensation sounds like something that is benefiting the whim of government and the rest of it. let's get it right and really push forward on that aspect of it. you are watching bbc news. it is one o'clock. we are bringing you coverage of mps

being questioned over the compensation schemes for postmasters and mistresses caught up in the horizon it scandal. we are streaming it nonstop today on the bbc iplayer. just navigate to the bbc news channel page to see our live streams. on the post office at scandal, mps are questioning the compensation paid to victims and we will shortly hear from the former chair of the post office, henry staunton. we are also streaming the coronavirus inquiry as it sits in cardiff, looking at how the pandemic was handled in wales. that is on tv, online, or on the iplayer app. first, more on that breaking news that we brought you, that the bbc hasissued that we brought you, that the bbc has issued an apology over the way it handled the complaint about presenter huw edwards, who was suspended lastjuly. our suspended last july. our correspondent suspended lastjuly. our

correspondent is in the newsroom. what more can you