here but nonetheless, many people here are affected. but nonetheless, many people here are affected-— are affected. thank you very much. let me show _ are affected. thank you very much. let me show you _ are affected. thank you very much. let me show you many _ are affected. thank you very much. let me show you many pictures - are affected. thank you very much. | let me show you many pictures that we are getting in from around the world. this is mumbai airport, you can see the terminal we have heard from a number of the indian airlines and our correspondent who is in delete that they are having to do everything manually. and we are getting few up dates from the airlines, kenya airways said they are currently experiencing a system outage affecting their booking system. let me take you to berlin airport as well. berlin said that after they had had the problem that they were managing to book some people in manually and that those systems were coming back up, so that from berlin and i am just getting a line from british airways. we will stay on these pitches in berlin for

the moment, where you can see that arrivals and departures board. british airways are saying that due to the widely reported global microsoft it outage, some of our flights are likely to experience disruption today. this is because issues across our operational systems and our teams are working hard to manage and limit the impact on customers as far as we are able to. you can see that, one of the british airways flights on that board and it is saying cancelled and there are a few there on that board that will be mirrored around the world where there are delays and letters go majorca and speak to gemma wheeler who is with her six—month—old baby daughter and family there. thank you very much forjoining us on bbc news. what is it like they're at the moment? there is not much — it like they're at the moment? there is not much going —

it like they're at the moment? there is not much going on _ it like they're at the moment? there is not much going on right _ it like they're at the moment? there is not much going on right now. - it like they're at the moment? ll—iiff is not much going on right now. we have been static for about three hours. we haven't checked on to our flight which was due to take off an hour ago. we havejust had a noun an announcement about half an hour ago to say that all check—in desks have been suspended while they try and catch up on the earlier flights. and that has been the only update we have. so i currently have a chair and hoping that we might get some movement soon before my daughter starts emptying the airport with her screams. ~ ., , ., ., , screams. what is the mood amongst the passengers _ screams. what is the mood amongst the passengers there? _ screams. what is the mood amongst the passengers there? everyone - screams. what is the mood amongst the passengers there? everyone is l the passengers there? everyone is lookin: a the passengers there? everyone is looking a bit _ the passengers there? everyone is looking a bit tired _ the passengers there? everyone is looking a bit tired and _ the passengers there? everyone is looking a bit tired and disgruntled. i imagine most of us are at the end of our holiday and we just want to get back home. so i think everyone is getting a little bit fed up now. it must be quite hard. are you a family of five?—

it must be quite hard. are you a family of five? yeah, and with my husband, family of five? yeah, and with my husband. my _ family of five? yeah, and with my husband, my baby _ family of five? yeah, and with my husband, my baby girl _ family of five? yeah, and with my husband, my baby girl my - family of five? yeah, and with my husband, my baby girl my mum l family of five? yeah, and with my i husband, my baby girl my mum and dad. �* ., ., , ., husband, my baby girl my mum and dad. �* ., ., we husband, my baby girl my mum and dad. ~ ., ., i, , we are dad. and how are you coping? we are doinu 0k. dad. and how are you coping? we are doing 0k. unfortunately, _ dad. and how are you coping? we are doing 0k. unfortunately, my- dad. and how are you coping? we are doing 0k. unfortunately, my dad - dad. and how are you coping? we are doing 0k. unfortunately, my dad is i doing 0k. unfortunately, my dad is disabled so he is getting a little bit anxious now with the long wait. and as i say it is a little bit nerve—racking with the baby as well, we don't know what mood she is going to be in after not having entertainment for a while. so we are getting a little bit on edge now. we have been we will make some progress on ourjourney home soon. find have been we will make some progress on ourjourney home soon.— on our “ourney home soon. and have the on ourjourney home soon. and have the authorities _ on ourjourney home soon. and have the authorities there _ on ourjourney home soon. and have the authorities there said _ on ourjourney home soon. and have the authorities there said anything i the authorities there said anything about how long it might take? ma. about how long it might take? no. not at all. and _ about how long it might take? no. not at all. and do _ about how long it might take? no. not at all. and do you _ about how long it might take? no. not at all. and do you have - about how long it might take? no. not at all. and do you have accessj not at all. and do you have access to water and _ not at all. and do you have access to water and food _ not at all. and do you have access to water and food in _ not at all. and do you have access to water and food in things - not at all. and do you have access to water and food in things like . to water and food in things like that 0k? to water and food in things like that ok? i assume people are heading to try and get a few supplies thinking you might be there for a few more hours.— thinking you might be there for a few more hours. yeah, there is a coffee shop _ few more hours. yeah, there is a coffee shop thank _ few more hours. yeah, there is a coffee shop thank goodness. - few more hours. yeah, there is a coffee shop thank goodness. so l few more hours. yeah, there is a i coffee shop thank goodness. so we are hooked up on caffeine and hoping

that we might get through at some point in time for lunchtime, if not we will grab a sandwich. qm. point in time for lunchtime, if not we will grab a sandwich. 0k, gemma, we will grab a sandwich. 0k, gemma, we wish you — we will grab a sandwich. 0k, gemma, we wish you the _ we will grab a sandwich. 0k, gemma, we wish you the best _ we will grab a sandwich. 0k, gemma, we wish you the best of _ we will grab a sandwich. 0k, gemma, we wish you the best of luck. - we will grab a sandwich. 0k, gemma, we wish you the best of luck. thank i we wish you the best of luck. thank you very much forjoining us on bbc news. you very much for “oining us on bbc news. ., ~ you very much for “oining us on bbc news. . ~ , ., you very much forjoining us on bbc news. ., ~ ,, a you very much forjoining us on bbc news-_ a little _ you very much forjoining us on bbc news._ a little earlier. you very much forjoining us on bbcj news._ a little earlier we news. thank you. a little earlier we heard from — news. thank you. a little earlier we heard from our— news. thank you. a little earlier we heard from our technology - news. thank you. a little earlier we heard from our technology editor. i heard from our technology editor. zoe has been working her sources. she has a statement from microsoft which i want to read you. it says we are aware of an issue affecting windows devices due to an update from a third—party software platform. we anticipate a resolution is forthcoming. so microsoft again pointing to the third party software platform, which we believe to be crowdstrike, who a lot of people are linking to this problem. though microsoft say, quote, we anticipate a resolution is forthcoming. they don't say when that resolution will be forthcoming but of course we have been talking about the airports that have been having problems but

another one that have a lot of it is health both in gp surgeries and in hospitals. our health correspondent dominic hughes is with us in the studio. dominic, we forgetjust how it heavy the health service is. yeah, we have had a statement from nhs england this morning saying the disruption seems to be focused mainly on gp surgeries. nhs england has said it has been made aware of an issue with a system that is an appointment and patient record system. it means gps are having trouble accessing the electronic records of people and also issuing electronic prescriptions, so they are resorting to good old—fashioned paper. nhs england says they have long—standing measures in place to manage this disruption. we have heard also from pharmacies that they are having problems getting the prescriptions from the gp surgeries

to the pharmacies as well. nhs england says there is no known impact at the moment on 999 or emergency services, so they are all running as before. they should be used as they usually would. patients should attend appointments, nhs england said, unless told otherwise. they say please only contact your gp if it is urgent, otherwise go to online or phone 111. we have been talking about nhs england. we are not aware of issues outside of england at the moment but it is still quite early days. we are not aware of anything in scotland for example. in most of this seems to be focused around gp services but we are getting some reports of issues in some hospitals but not all. and it seems to be areas like for example labs where they are doing testing, where they are again linked to patient records. but not for example a&e. {lit to patient records. but not for example a&e-_ to patient records. but not for examle a&e. u, , ,, ., example a&e. of course you mention prescriptions — example a&e. of course you mention prescriptions and _ example a&e. of course you mention prescriptions and i _ example a&e. of course you mention prescriptions and i think _ example a&e. of course you mention prescriptions and i think how- example a&e. of course you mention prescriptions and i think how i - example a&e. of course you mention prescriptions and i think how i get - prescriptions and i think how i get a prescription, i go on to my nhs app, | a prescription, i go on to my nhs app, i order it there. it then goes

to the surgery, the surgery electronically send it to the pharmacy and i don't actually have the old bit of paper to be able to go in and say this is my prescription.— go in and say this is my prescription. go in and say this is my rescri tion. . �* , ., ., prescription. that's right. i had a crack at it _ prescription. that's right. i had a crack at it this _ prescription. that's right. i had a crack at it this morning _ prescription. that's right. i had a crack at it this morning when - prescription. that's right. i had a | crack at it this morning when this first broke, i tried to access my patient records online and i could not. clearly that kind of area where they are experience in problems. de they are experience in problems. add as ou they are experience in problems. add as you say. — they are experience in problems. add as you say, gps resorting to old—fashioned, literally getting the prescription pack out. old-fashioned, literally getting the prescription pack out.— prescription pack out. that's right, eah. you prescription pack out. that's right, yeah- you are _ prescription pack out. that's right, yeah. you are right, _ prescription pack out. that's right, yeah. you are right, the _ prescription pack out. that's right, yeah. you are right, the system i prescription pack out. that's right, l yeah. you are right, the system has gradually shifted towards being much more online. that is busy very efficient when it is all working well because you can turn up at a hospital and your hospital should then be able to access your patient records and it is a seamless process. that comes unstuck very badly when we are in a situation like this. . ., , ., badly when we are in a situation like this. . ., i. ., like this. dominic, i are you going to no like this. dominic, i are you going to go back — like this. dominic, i are you going to go back and — like this. dominic, i are you going to go back and check. _ like this. dominic, i are you going to go back and check. that - like this. dominic, i are you going to go back and check. that is - to go back and check. that is dominic use our health correspondent. we have been mentioning what is the source of this global it problem and a lot of

people are talking about crowdstrike. we have just had people are talking about crowdstrike. we havejust had our tech reporter chris vallance has just spoken to crowdstrike and it says, he says a senior manager at crowdstrike has told me that they will be issuing a statement shortly about the global it outage. so microsoft saying that they are hoping to have some information shortly and also crowdstrike now, which is this third—party software which is this third—party software which we think is related to this outage stop they are now saying that they will have a statement shortly about this outage. the pictures you can see are from mumbai airport because the airports have been badly affected by this. some airports having to go to manual check—in. american airlines one of several airlines to ground flights. this is berlin airport. we had a little earlier that berlin airport was managing to get some of the check—in

is back up and running. this is the airport in amsterdam and as you can see there having long queues. we have heard that madrid there are issues there. easyjet say that anyone flying out of the spanish airport should allow up to three hours to check it today. so we will expect a statement from crowdstrike shortly, they say, that will be key to us trying to exactly identify what has happened. but a little earlier on i spoke to a chartered security professional. he explained why he believed the outage had happened. 50 why he believed the outage had ha ened. .., , why he believed the outage had hauened. , ., , happened. so the course has now been found and it — happened. so the course has now been found and it appears _ happened. so the course has now been found and it appears to _ happened. so the course has now been found and it appears to be _ happened. so the course has now been found and it appears to be a _ happened. so the course has now been found and it appears to be a faulty - found and it appears to be a faulty driverfile which has been found and it appears to be a faulty driver file which has been deployed as part of crowdstrike falcon. now when windows tries to boot, it loads that file or calls in that file and that file or calls in that file and thatis that file or calls in that file and that is why you get that blue screen of death. 50 that is why you get that blue screen of death. ., , ., that is why you get that blue screen of death. ., i. _ that is why you get that blue screen of death. . i. _ ., that is why you get that blue screen of death. ., i. _ ., .,

of death. so are you saying that one sin . le file of death. so are you saying that one single file on _ of death. so are you saying that one single file on one _ of death. so are you saying that one single file on one system _ of death. so are you saying that one single file on one system can - of death. so are you saying that one single file on one system can cause| single file on one system can cause this global outage? so single file on one system can cause this global outage?— this global outage? so this file has been deployed _ this global outage? so this file has been deployed to _ this global outage? so this file has been deployed to everywhere - this global outage? so this file has been deployed to everywhere or. this global outage? so this file has been deployed to everywhere or is| been deployed to everywhere or is being deployed to everywhere that has crowdstrike falcon on it. so this is an incredibly widespread, widely used tool. so every single computer with crowdstrike falcon on it may get this file at any point, unless it has been called back by now. and that can, as we have seen, because this outage. so now. and that can, as we have seen, because this outage.— because this outage. so how can it because this outage. so how can it be repaired? _ because this outage. so how can it be repaired? does— because this outage. so how can it be repaired? does it _ because this outage. so how can it be repaired? does it mean - because this outage. so how can it be repaired? does it mean that. because this outage. so how can it i be repaired? does it mean that they have to send out another update which then has to be loaded onto all of these machines around the world? so the problem is because it is the blue screen of death you can't actually just blue screen of death you can't actuallyjust roll out another actually just roll out another update actuallyjust roll out another update to fix it, you have to manually have someone reboot the computer into what is known as safe mode, delete the problem file and then reboot it again. so for some system that is just not going to be possible where they have not got

remote management. people will have to drive out to them, people will have to go into data centres. and while it is relatively quick to do this, when you talking about thousands upon thousands of systems and it can be automated, the minute orso and it can be automated, the minute or so it takes each time is going to add up. or so it takes each time is going to add u -. , , ., or so it takes each time is going to add u. , ., ., or so it takes each time is going to add up. yes, so what you are saying is this could — add up. yes, so what you are saying is this could last _ add up. yes, so what you are saying is this could last for _ add up. yes, so what you are saying is this could last for very _ add up. yes, so what you are saying is this could last for very long - is this could last for very long time because if this is big businesses, small businesses, of course global companies will have a tech team that can do this. but from what you are saying is every computer that has got the blue screen of death is going to have to have a human come out to try to fix it. , have a human come out to try to fix it. y . ., , .. , it. pretty much that is exactly it. the instructions _ it. pretty much that is exactly it. the instructions are _ it. pretty much that is exactly it. the instructions are easy - it. pretty much that is exactly it. the instructions are easy to - it. pretty much that is exactly it. i the instructions are easy to follow, so there will be posts about them, reports about how to do this fix coming out. and people will be able to go in and do it themselves for their own laptops. the other thing is small businesses are less likely to have ploughed strike vulcan, which may well be useful to them at this point. but ones it is in

credibly popular. microsoft have issued a statement, _ credibly popular. microsoft have issued a statement, is - credibly popular. microsoft have issued a statement, is it - credibly popular. microsoft have| issued a statement, is it because credibly popular. microsoft have i issued a statement, is it because a lot of the microsoft infrastructure has this product on it as standard? the microsoft side we are not actually that sure about at the moment. as far as anyone knows they don't deploy crowdstrike falcon themselves but it is available in their cloud marketplace and that maybe behind the outages. you may not know the — maybe behind the outages. you may not know the answer _ maybe behind the outages. you may not know the answer to _ maybe behind the outages. you may not know the answer to this - maybe behind the outages. you may| not know the answer to this question but surely before something like this is rolled out it is checked and double checked by firms? ilighten this is rolled out it is checked and double checked by firms? when you are dealin: double checked by firms? when you are dealing with _ double checked by firms? when you are dealing with incredibly - double checked by firms? when you are dealing with incredibly complex| are dealing with incredibly complex software, we are talking a lot of code, a lot of files involved. this is a tool that has been developed over years and grown and grown and grown, things do get overlooked. i would say yes they should have

checked better and make no mistake people are probably going to die because of this outage because it is affecting emergency services and hospitals. so there really isn't an excuse. yes, they should have tested it. i excuse. yes, they should have tested it. , , excuse. yes, they should have tested it. i suppose it also shows 'ust how around it. i suppose it also shows 'ust how aound the — it. i suppose it also shows 'ust how around the world i it. i suppose it also shows 'ust how around the world we i it. i suppose it also shows 'ust how around the world we are i it. i suppose it also showsjust how around the world we are now- it. i suppose it also showsjust how| around the world we are now reliant on systems like this for every single bit of daily life that we are used to. you know, train services, going to buy something at supermarket. it going to buy something at supermarket.— going to buy something at supermarket. going to buy something at suermarket. , ., ., supermarket. it is all about the convenience _ supermarket. it is all about the convenience and _ supermarket. it is all about the convenience and speed - supermarket. it is all about the convenience and speed of i supermarket. it is all about the i convenience and speed of technology and this is the consequence when it goes wrong. the tickly when you have these massive companies with widely deployed tools. when something very small goes wrong it can affect huge swathes of the world. where is back in the old days when it was much more fragmented it would be a much more fragmented it would be a much more localised failure and that is easier to cope with. i’zre more localised failure and that is easier to cope with.— more localised failure and that is easier to cope with. i've 'ust seen hu . h easier to cope with. i've 'ust seen hugh pym — easier to cope with. i've 'ust seen hugh pym h easier to cope with. i've 'ust seen hugh pym our health i easier to cope with. i've just seen i hugh pym our health correspondent has spoken to one gp who says that we are only seeing the most unwell

patients and we are handwriting a prescription. thatjust brings home to you just how reliant we are on these computers. it is to you just how reliant we are on these computers.— these computers. it is actually huite these computers. it is actually quite impressive that - these computers. it is actually quite impressive that they i these computers. it is actually quite impressive that they are | these computers. it is actually i quite impressive that they are doing the handwriting, they have maintained these manual processes because you need to keep those up to date and this is exactly why. but we are incredibly reliant. we are much less efficient without them, our communication to go down, broadcasters have been affected and this is going to get worse before it gets better. this is going to get worse before it gets better-— gets better. that was a chartered security professional _ gets better. that was a chartered security professional talking i gets better. that was a chartered security professional talking to i gets better. that was a chartered | security professional talking to me a little earlier. we are expecting a crowdstrike statement at some point in the very near future. also, microsoft working on trying to get a fix that they can roll out and get

things up and operating. the crowdstrike who come at the moment it looks like is leading back to something they have done, they have fallen 20% in trading besieging, the opening of wall street, so it is affecting their share price at the moment. on the financial angle there have been problems with banks around the world and visa have issued a statement saying although its abilities to process transactions are unaffected they are aware of reports of people being unable to make payments and they are working with financial institutional clients to understand any impact on their services to cardholders and merchants. we know that people who have tried to pay with card have not been able to. they can be issues with software at the other end. this all leads back to the fact that we

have seen these microsoft blue screens of death on things like self—service checkouts in supermarkets that have been unable to be used because they have got this blue screen, which is what we are seeing reported a lot in a lot of the institutions affected. talking of institutions affected, we were talking earlier to dominic hughes, our health correspondent, our health editor hugh pym has also spoken to people. he has spoken to one hospital source that says so far, these are the list of things affected in the nhs in the hospital. it service desks, transport booking systems, radiology reporting, rostering systems, system used by gps to enable patients to book appointments and request prescriptions, voice recognition software and the nhs app. that here in the uk, just the impact it's having on the health service and

those actual applications in different bits of technology that are being affected. we're also seeing that a parent app used by more than 3000 schools in the uk is reporting issues. it is called school comes and it is above the companies affected by this and the parents can use the app to make payments to the school or order school dinners and book after—school clubs. that, being used by 3000 schools across the uk, that is not operating at the moment and has issues because of the outage. it is a global problem that we have been reporting over the last couple of hours and our correspondence is in israel. she said 15 hospitals that have been affected by the outage. brute have been affected by the outage. we are have been affected by the outage. , are still getting news about how things are affected here. we understand that some of the postal services have been affected, as well as some news outlets. the airport has said there might be delays in

flights, but that is because of delays linked to the outage elsewhere. but the biggest effect is on hospitals. as you have been reporting. the health ministry has put out a statement saying that 15 hospitals have been affected and have switched to manual work. it seems they have the ability to do that relatively smoothly because they say that the medical treatment of patients in hospitals has not been affected, although the ministry of health has instructed the evacuation of patients to other facilities that are not experiencing this malfunction. they are also saying, the ministry of health, that they are working with the global company to restore the lost programme, but they are doing so also with local solutions. they are trying to figure out their own ways of fixing this technical problem. although they are also working with the global company. that is the

latest we have here from israel on how things are developing. that was barbara platt — how things are developing. that was barbara platt a _ how things are developing. that was barbara platt a share. _ how things are developing. that was barbara platt a share. we _ how things are developing. that was barbara platt a share. we are - barbara platt a share. we are talking about crowdstrike you say they are going to release a statement, they have been linked to this. microsoft, this is their statement, we are aware of an issue affecting windows devices from an update of a third party software platform, a resolution is forthcoming and it looks like the third—party platform is crowdstrike and it is having an economic impact on the share price. our economic editorjust said that on the share price. our economic editor just said that the company has lost a fifth of its value in premarket trading in the us. crowdstrike is one of their 100 largest companies on the nasdaq and it was down 21% in unofficial trading. the us stock market is open later today, they say the loss will be of over $16 billion in overnight

evaluation. crowdstrike is expected to be an update ahead of the market opening. they have been talking to industry insiders and say the problem centred on the fact that cloud security companies have a high level of privileges to update core systems of their customers. when this works, it helps protect systems. when an attempted update fails, it will bring down systems. indeed, as i have been speaking, we have had a statement from crowdstrike. i will read this to you. it says, crowdstrike is actively working with customers impacted by a defect found in a single content update for windows hosts. match and linux hosts are not impacted. this is not a security incident or cyber attack. the issue has been identified, isolated and fx has been identified, isolated and fx has been identified, isolated and fx has been deployed. we refer customers to the support portal for the latest update and we will

continue to provide updates on our websites. we further recommend organisations ensure that they are communicating with crowdstrike representatives through official channels. ourteam representatives through official channels. our team is fully mobilised to ensure the security and mobility of crowdstrike customers. that's breaking news. crowdstrike have confirmed that it's something they've done that is because a global it outage. they say it is a defect found in a single content update for windows hosts. this is affecting windows machines and not apple and linux hosts. let's go to our cyber correspondence. let's unpick exactly what they are saying. it is looking like this detail found a single content update. it is it is looking like this detail found a single content update.- it is looking like this detail found a single content update. it is as we thouhht, a single content update. it is as we

thought. it — a single content update. it is as we thought. it was _ a single content update. it is as we thought, it was probably _ a single content update. it is as we thought, it was probably pushed i a single content update. it is as wel thought, it was probably pushed out overnight, a lot of the cyber security prospects have other states that... they are meant to make our system safer and more secure and of course reduce the risks of hacking or outages. in this instance, that update was some how corrupted or in some way made so that it breaks your computer effectively, that would it say what we have seen overnight. australia reporting at first, and then working a wave around the world as people wake up and turn on their computers. it also tallied with something i have been wondering. if it was a wider windows as you, we would be seeing a bigger problem here. but it is only, massive, possibly the biggest cyber incident we've ever seen, but it is not big enough to encapsulate all windows machines. that would work, if you think about how big crowdstrike is, it's a large cybersecurity vendor, one of the biggest in the world with about 211,000 customers, that doesn't mean computers, that means 211,000

organisations who have potentially dozens, hundreds, thousands of computers. we called them end points and this particular piece of software is an end point protection system and it is ingrained inside a computer to try and make sure that it is that where it should be right in the heart of the system to detect anything malicious, any kind of strange movement of data around by hackers, any software going on that shouldn't and so when something like this happens when they put out a bad update, you see the damage it causes. ,., , ., update, you see the damage it causes. , ., ., ., causes. the point being that a lot ofthe causes. the point being that a lot of the big firms _ causes. the point being that a lot of the big firms that _ causes. the point being that a lot of the big firms that have - causes. the point being that a lot of the big firms that have this i of the big firms that have this software habit on automatic updates because they trust what it is and normally it is there to protect them from a cyber attack.— from a cyber attack. yes, that is the horrible _ from a cyber attack. yes, that is the horrible irony _ from a cyber attack. yes, that is the horrible irony here. - from a cyber attack. yes, that is the horrible irony here. that i from a cyber attack. yes, that is the horrible irony here. that is l the horrible irony here. that is what they would be doing. they did the right thing. they had automatic updates on. they perhaps scheduled the update as i saw advertised by crowdstrike. that is the right thing to do in cyber security. the updates are made because they found a bug,

weakness or vulnerability inside software and they are pushing out to customers usually in quite a rapid pace with a degree of urgency to fix the problem and protect your computer. in this instance, it has been a bad situation. very rare. it's not unusual or completely unheard of for its security software update to be bad, but never on the scale. we have never seen anything like this in terms of an update going out to all customers overnight and bringing down their systems. speaking to an expert earlier, he told me the problem we have now is yes, crowdstrike have identified the problem, they have rewritten the code, they have sent out to all the customers, but now it is a case of manually getting your hands, fingers on keyboards on every single end point around the world, this isn't something that can be done automatically because if your computer has the update, it is in the horrible blue screen of death scenario where it needs rebooting in safe mode and that requires fingers and keyboards on every single computer, if you think about the

size of this, it could be hundreds of thousands of computers and servers out there that need to be given the treatment, the manual treatment of going around, even there is a fix, it will be a long time for this be populated around the world. i time for this be populated around the world. ., , , time for this be populated around the world. . , , , time for this be populated around the world. . ,, , .., , the world. i assume bigger companies will have teams _ the world. i assume bigger companies will have teams that _ the world. i assume bigger companies will have teams that can _ the world. i assume bigger companies will have teams that can do _ the world. i assume bigger companies will have teams that can do that. i will have teams that can do that. smaller companies may have other people that have to do that for them. , , ,., them. yes, there will be some companies _ them. yes, there will be some companies at _ them. yes, there will be some companies at their _ them. yes, there will be some companies at their it - them. yes, there will be some i companies at their it outsource, that will be a difficult situation for them. they are probably a medium sized business with dozens of and points and they will be very busy of course because those third—party it administrators will have lots of customers who have the exact same problem at the exact same time. this is a real series of unfortunate events. ., ~ , ., is a real series of unfortunate events. ., ~' , ., , is a real series of unfortunate events. ., ~ , ., , . events. thank you very much. the breakin: events. thank you very much. the breaking news _ events. thank you very much. the breaking news is _ events. thank you very much. the breaking news is that _ events. thank you very much. the breaking news is that crowdstrike | breaking news is that crowdstrike have confirmed that it was an update that they have rolled out that has caused this global it outage. they say they have rolled out a fix to it. stay with us here on bbc news. let's get a check on the weather.

hello, the heat and sunshine will last another day. afoot today. there is rain not too far away, already coming into the western side of scotland. the reason for all of that heat is because we have been dragging in the heat and humidity from thejets dream has been buckle to the west, but now it is starting to the west, but now it is starting to gather and will push the weather fronts across the shores. that's true tonight and tomorrow. the sunny wind is still with us, the remnants of yesterday's weather front stuck across scotland and northern ireland, but it is lifting, breaking, much drier and ireland, but it is lifting, breaking, much drierand brighter on a whole, but the rain will come into the western isles through the day, they could be isolated showers in eastern wales. more sunshine fur parts of north—east scotland and northern ireland compared to yesterday. a pleasant 22. we might get into the high 20s and possibly

31 in the south and east. a warm and humid feeling day. refreshing sea breezes around the coast, but a strong oppressive night as well. really high humidity for sleeping. by really high humidity for sleeping. by the time we get through the night, the rain is taking shape gradually pushing across northern ireland, northern and western scotland and approaching western fringes and wales. that process continues over the saturday. it looks as if there will be intense bursts of rain, thunderstorms and it could destabilise the atmosphere and provide us with showers and thunderstorms here as well. for many, there is a lot of heat and humidity and dry weather as well tomorrow. forthe humidity and dry weather as well tomorrow. for the west, there is potential localised flooding. that then progresses east with the rain, through saturday night into sunday. we may still wake up with some of that thundery rain around the eastern scotland and eastern parts of england, but on the whole, it looks like one that clears it will

be a drier window of weather, and temperatures will have dipped as well. behind the weather system, the humidity will lower, more comfortable night for sleeping, sunday into monday, but you may have noticed the next low pressure moving in off the atlantic to bring more rain for a in off the atlantic to bring more rainfora time in off the atlantic to bring more rain for a time on monday. mixed bag next week, but for more details as ever you can head

life in london, this is bbc news.

major it outage cripples industries worldwide, grounding flights and shutting down banking and retail systems. a faulty global update by a global security firm crowdstrike appears to be the cause of the problem. theyjust said a fix is in place. it does not appear to be a security incident or a hack, but experts say that fixing the problems could take some time. hello, welcome to bbc news, we continue with the breaking news of a major problem with computer systems that have caused a severe global it outage, disrupting business and government services. planes have been grounded, train delayed and tv channels have gone off air, banks,

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