you are watching bbc news, our main headlines. a major it outage cripples industries worldwide, shutting down banking, retail systems, industries worldwide, shutting down banking, retailsystems, delaying banking, retail systems, delaying trains, banking, retailsystems, delaying trains, and grounding flights. a faulty update by a global security firm crowdstrike appears to be the cause of the problem. they say a fix has been deployed. however, experts are saying a full resolution could take some time because each computer affected will need to be manually rebooted. and this is the seen live from hong kong airport, one of many airports where this it problem means issues with check ins and delayed flights. this major it outages hitting

industries across the world. we have heard about airlines being affected, planking, shops, the health care industry is also the cybersecurity firm crowdstrike says that a defect in one of its software updates hit windows operating systems, but they have now come up with a x for the issue, but we know that this will take a long time to work its way through the system, especially if this fix has to be a manual fix cross impacted computers and systems. let us turn to our international business corresponded to join us from central london. all of this, it is going to be incredibly expensive, so many businesses in practice. yes, absolutely. don't forget, this is a global outage. it doesn'tjust matter to people behind me in london's financial district, it matters and financial districts around the world. what we are hearing is that, here, for example, although share trading does seem to be going smoothly, there have been issues reported in trading in

energy, power, oilstocks, that issues reported in trading in energy, power, oil stocks, that kind of thing. that is making life difficult. but it is notjust the financial sector itself, it is other businesses as well. we have heard from banks from singapore to australia, but also supermarkets, we have heard from the british retail chain morrisons, and waitrose, they have had problems processing some payments. some shops have had to go back to old—fashioned systems for making payments. we really want to know for a little while just how widespread this has been. but we know it is global. we know there has been extremely heavy disruption. and we know that some areas have been affected a great deal, and others have not. and we know that one of the biggest areas that has been affected as transport for leisure. we have already been hearing about how many flights have been cancelled as a result of all this. that is affecting the financial health of those companies. shares in the likes of ryanair, easyjet, international airlines, they are all down today because there are concerns of knock—on effects over the next few days, which is the start of the big

summer getaway here in britain, of course. indeed. and we are hearing that todayis indeed. and we are hearing that today is their busiest day when it comes to getaways. in terms of the impact on the company itself, crowdstrike, elon musk described in this is the biggest it field ever, their stock prices are plummeting. there have been other major failures in the past. there was a virus back in the past. there was a virus back in 2017. there have been major outages. this was caused by an update, that is extremely embarrassing for the company. although it is haven't started trading on the open stock market yet, in premarket trading, we have seen big falls in their share prices. this will be extremely embarrassing for crowdstrike, it'll have an immediate financial impact, but the extent of the long—term impact is how quickly the problem can be resolved, and the computers that are affected are brought back online. indeed. that is exactly what they want, they want to see those

computers brought back online as soon as possible, but it will take a long time. i guess, figgis will be pointing at this company. —— i guess that fingers will be pointed. visit to to talk about compensation given the global scale? we don't know the full magnitude of what has happened yet. that will only become fully apparent in the coming hours and days. it is too early to talk about compensation. but if there have been big losses, those losses will have to be quantified and the people who have suffered losses will want some kind of recompense. that is beyond doubt. but for crowdstrike,. for the companies are suffering from the outages is too early to work out the full impact. thank you. our business correspondentjoining us live from london, looking at the impact not just on consumers, but on the company itself.

we are continuing to monitor the situation online as well. we know that even those airlines, for example, that haven't been affected directly, they will experience delays. any travellers out there, please do just make sure that you are checking with your travel airline, what you are doing, with your train airline, what you are doing, with yourtrain line, airline, what you are doing, with your train line, etc. a huge story, we have correspondence all over the world, we have a live page as well. just keep dipping and for that. but i will take a break from this global it outage story. it outage story. i want to bring you up—to—date with what has been happening in the united states. it has been the final day of the republican convention in milwaukee. donald trump addressed the stage in a hotly anticipated speech, his first since the attempted assassination attempt last weekend. as he attended his party is presidential nomination, speaking for more than 90 minutes, donald

trump said he had god on his side that day, and if elected in november he will work for all americans. joe biden faces new questions over his candidacy for the election. donald trump only mentioned joe biden�*s name once in his speech, focusing on deporting migrants, the economy, and inflation. joining me now to discuss is mary kate cary, a white house speech writer for president george bush between 1989 and 1992. he was talking about having changed his speech following that assassination attempt. what did you make of it? it was almost a tale of two speeches. the first half of the speech, clearly written by the speech, clearly written by the speech writers, with its direct input, was this riveting story of what it was like to survived an assassination attempt. a story that only he could tell. he said, i am

only he could tell. he said, i am only going to tell at once because it is too painful for me to ever talk about again. you could hear a pin drop in the place. as you just said, it was a message of unity, it was spiritual. at one point he said he was only standing there because of the grace of god, he should not be there. the audience starts chanting, yes you should, yes you should. it was really quite remarkable. then he gets to the second half of the speech. it was supposed to be a very positive issue oriented speech. directed to all the people, the millions of americans outside the room, many of whom are deciding whether to support him, who may not have supported them in the past. and i think he gets focused by the people in the room instead. and he reverts to his standard stump speech from a tramp campaign rally. and he goes off script. you can tell immediately when he was off the teleprompter. the speech writers must have been apoplectic.

he just starts rambling and talking about what he did four years ago. it was a missed opportunity, that is the nicest way to see it. but hopefully, the rest of the convention was a huge success, and hopefully that is what voters will listen to. at the second half of the speech was not his best. it is fascinating to hear you say that. i know that in the room, those people, those absent from supporters, many of them had patches on their ear in support of what he had, because of course he had that bandage on his ear where that shot just so narrowly missed him. but for you as a speech writer, you wrote for president bush. president bush senior. 1989-1992. when president bush senior. 1989—1992. when you have somebody, arguably, witty ever have gone off script, and— stating is it for you who have told and tailored this

speech to have somebody like trump to go off piste like that? it is very difficult. _ very difficult. as a speech writer it is worse when they are sticking to the script that you wrote and it is bombing, then it is your fault. a few speech writers this morning could say, that was not my fault. the part when he was on teleprompter was excellent. it was riveting. it had the perfect tone in terms of unity, sombre, spiritual. it was when he would go off the teleprompter, that would just drive them crazy. but that is trump being trump. and president bush did not do that very often when he would go off teleprompter like that. he was a good writer himself so he respected the somebody wrote something for you, and you had agreed to it, you would stick with it. but trump is a very different man. somebody tweeted last night, we are

not at the bush home any more, it was very funny, deference to republican conventions of the past. 0ther republican conventions of the past. other than the second half of the speech, the rest of the connection was out of the ballpark, convention. faceted to get you insight from that very particular and personal aimed experience. —— particularand experience. —— particular and personal experience. thank you forjoining us at bbc news. interesting to get that insight. we are going to go back to the global it outagejust a are going to go back to the global it outage just a moment. around the world, across the uk, this is bbc news.

let us return straightaway to our coverage of this global it outage which has hit industries across the world. we have had a few updates from the uk government to have been holding a cobra meeting. let us cross live to downing street. what

has the uk government been seeing a following that cobra meeting? we have just heard from a spokesperson for the prime minister, who was asked about this, and they said that this is not a security incident, a fix has been deployed. they are aware of the disruption caused to companies. the government is working closely with industry. there is no impact, they said, on the 999 emergency call service or normal government business. 0n the cobra meeting, they said officials have met in the cobra unit and are updating ministers but there hasn't been a full cobra meeting yet, but will be updating if one takes place. they talked about recognising the disruption that these outages had to industry, across the country. are they providing any support? have given any about that?

the key thing is when that full cobra meeting will take place. there have been calls from opposition parties, the liberal democrats and others, to urgently convene that meeting. what is that? that cobra format is basically an emergency response committee, made up of ministers, civil servants, response committee, made up of ministers, civilservants, police, ministers, civil servants, police, and ministers, civilservants, police, and security officials. and they called this meeting in order to coordinate a national response in times of crisis. to national make sure all those different agencies are alljoining up. to reassure the public. and also, it is all about appearances, it is good to send a message to the public that the government is tackling this head on, that it government is tackling this head on, thatitis government is tackling this head on, that it is engaged with the problem, and working out a solution. but that spokesperson from the prime minister saying that the government is engaged with this, but it is not a security incident, and that they are in touch with industry and companies. i think possibly once we get further down the line, there may even be questions about how this

kind of disruption, how this kind of havoc, could be caused in the first place. it is early days, of course. but it does appear that britain has been badly affected by this global it outage. if we cast our minds back to the previous government, they were criticised over a cyber attack in 2017 that caused chaos in the national health service. of course, this latest incident is of course, this latest incident is not believed to be a cyber attack. the information we are getting is that it was a glitch, a defect in a software update. nevertheless, there will be questions down the line as to why vulnerabilities in the systems were allowed to exist. why more measures were taken to ensure that britain's systems, especially the nhs, are not more resilience. as well was saying, the

cybersecurity firm crowdstrike said it was a defect in one of software updates which hit the windows operating system. it was not a security incident or a cyber attack. the issue has been identified and isolated and a fix has been deployed. as we know, that kind of fix will take a long time to work its way through the system. we have heard from experts saying it will have to be done manually. let's talk to the technology journalist have to be done manually. let's talk to the technologyjournalist chris toca boca. you know more about this than i do. when this company says a fix has been deployed, what does that mean, and realistically, depending on the company, how soon will we see that fix fixed? trier? will we see that fix fixed? very difficult to _ will we see that fix fixed? very difficult to say. _ will we see that fix fixed? very difficult to say. one _ will we see that fix fixed? very difficult to say. one thing - will we see that fix fixed? - difficult to say. one thing we are seeing in the last few hours is that as the world starts to wake up and these fixes that were put out originally that because the issue start to get deployed and updated on

people's computers, the glitch happens. we will see something like that in reverse, where the defects will be sent to automatically update on people's devices. we will probably see that sooner rather than later and may be all at once rather than as people wake up, but i imagine we are talking hours rather than days to try and reverse this. by than days to try and reverse this. by our understanding, this is one single file, a thing called crowdstrike full can —— crowdstrike falcon. it looks at data coming into and going out of an individual device to snoop on the internet traffic to make sure that nothing nefarious is going wrong. it seems like there was a bit of a configuration issue, a coding error. it could simply be one letter being out of place that has caused this issue and resulted in windows computers not being willing to start up computers not being willing to start up in the first place. help computers not being willing to start up in the first place.— up in the first place. help us understand _ up in the first place. help us understand how _ up in the first place. help us understand how we - up in the first place. help us understand how we got - up in the first place. help us understand how we got to i up in the first place. help us i understand how we got to this position in the first place, because

this is a company that has 24% market share, so it has huge reach, as we are seeing, given the scope and breadth and geographical range of the company is impacted. would they not have done a test beforehand?— they not have done a test beforehand? , ., , they not have done a test beforehand? , . , ., beforehand? they will have, but one ofthe beforehand? they will have, but one of the things — beforehand? they will have, but one of the things people _ beforehand? they will have, but one of the things people often _ beforehand? they will have, but one of the things people often forget - beforehand? they will have, but one of the things people often forget in i of the things people often forget in our tech enabled world is that although a lot of systems are automated and they seem to appear by magic, the reality is that there are always human beings behind them. unfortunately, humans do make mistakes. you mentioned the 24% market share that crowdstrike has, it has a strong reputation, and i think that is partly why this has been quite so strap —— quite so catastrophic. until now it has been seen as a reputable reliable source of the software, so lots of people have been using it, from big banks to the transport sector,

supermarkets, and pretty much everything in between. so the unfortunate thing is that when something goes wrong, it's a little like dominoes. 0ne. something goes wrong, it's a little like dominoes. one. on and then the rest do, simply because the company until this point has been the gold standard. for until this point has been the gold standard. ., _, , until this point has been the gold standard. ., , ., ., standard. for companies that are scratchin: standard. for companies that are scratching their _ standard. for companies that are scratching their heads _ standard. for companies that are scratching their heads and - standard. for companies that are i scratching their heads and thinking, do they have an option as to whether to do update? i guess it happens behind—the—scenes. the? to do update? i guess it happens behind-the-scenes._ to do update? i guess it happens behind-the-scenes. they can opt out but that comes _ behind-the-scenes. they can opt out but that comes with _ behind-the-scenes. they can opt out but that comes with its _ behind-the-scenes. they can opt out but that comes with its own - behind-the-scenes. they can opt out but that comes with its own risk. - but that comes with its own risk. 0ne but that comes with its own risk. one reason why people put in these automatic updates on why customers of crowdstrike rely on them is because if they don't do that we have bad hackers. the whole point of crowdstrike's systems is to try to protect people from those hackers in the first place. it is a cruel twist of irony that they didn't manage to do this this time. if you want to turn off the automatic updates, it comes with its own risk, which is

that if there is a vulnerability, it is not getting fixed, which can result in something perhaps worse. ultimately, this can be wound back. very disruptive today for those who have been affected directly, but it won't be causing huge reputational damage to those businesses reliant on it. , ., , ., on it. help me to understand, in terms of microsoft _ on it. help me to understand, in terms of microsoft being - on it. help me to understand, in l terms of microsoft being impacted on it. help me to understand, in - terms of microsoft being impacted by this, and yet max and lennox wasn't, is there a way of explaining that to lay people, why that was the case? 0n lay people, why that was the case? on that note, he has frozen. as you can imagine, i don't know the answer, which is why i was asking an expert. crowdstrike has 24% of market share, so they had a hugely good reputation, used by so many different industries and so many

different industries and so many different sectors globally, and to have this kind of impact now, we are seeing the huge impact across the world, and as chris was just touching upon, it is notjust flights or transport but the health sector, companies, shops, banks, everything. slowly, things are beginning to get back up and running. my colleague, our technology reporter, just updating our live page, saying that sites that may have tech issues are being tracked and he says that there seems to have been a drop off after a spike earlier this morning in problems. people are no longer experiencing the kind of problems we saw earlier on. hopefully that fix we were hearing from crowdstrike, it is slowly working its way through the many many systems that have been

impacted. the transport system is one of the most affected sectors. jude macari is the head of a cyber centre in scotland. she was at palma airport in spain waiting to board a flight to edinburgh and she said that things there seemed to be returning to normal when we spoke to her. , , , ., , ., her. everything seems to be going smoothl . her. everything seems to be going smoothly. there _ her. everything seems to be going smoothly. there were _ her. everything seems to be going smoothly. there were big - her. everything seems to be going smoothly. there were big queuesl her. everything seems to be going - smoothly. there were big queues when we arrived, but when we went to checkin we arrived, but when we went to check in our bags, everything was being checked in manually. we asked if the flight would go. they didn't say on the apps that it wouldn't be going. she said, as long as she can get everything processed manually, the flight should take off on time. but there were huge queues and there were all sorts of different flights and people telling you where to go. we are waiting to board. people like to queue in an airport, so i don't know. �* , ,,

to queue in an airport, so i don't know. �* , ., know. i'm looking behind you and it looks really — know. i'm looking behind you and it looks really empty. _ know. i'm looking behind you and it looks really empty. in _ know. i'm looking behind you and it looks really empty. in terms - know. i'm looking behind you and it looks really empty. in terms of... l looks really empty. in terms of... i've not looks really empty. in terms of... we got a — looks really empty. in terms of... we got a quiet — looks really empty. in terms of... i've got a quiet spot. _ looks really empty. in terms of... i've got a quiet spot. we - looks really empty. in terms of... l i've got a quiet spot. we appreciate that and we — i've got a quiet spot. we appreciate that and we wish _ i've got a quiet spot. we appreciate that and we wish you _ i've got a quiet spot. we appreciate that and we wish you the _ i've got a quiet spot. we appreciate that and we wish you the best - i've got a quiet spot. we appreciate that and we wish you the best of. that and we wish you the best of luck with the rest of the journey. you are the ceo of cyber centre, normally based in scotland. crowdstrike — talk to us about what it is. for those laypeople who don't have a clue about what they say is, can you help us understand what crowdstrike thus? it is can you help us understand what crowdstrike thus?— crowdstrike thus? it is a cybersecurity _ crowdstrike thus? it is a cybersecurity company | crowdstrike thus? it is a i cybersecurity company and organisations buy their product to help secure cyber attacks. we are trying to get the message out to everyone in scotland that this is not a cyber attack. it is an it glitch, an it update. the falcon product within the crowdstrike software family, and it seems to be a compatibility issue with

microsoft. it is great they have issued a statement now to say they are working on a fix and that customers will have to hope i now for that fix. hopefully by the time people come back into the monday — friday 9—5jobs, everything will be “p friday 9—5jobs, everything will be up and running, but that might help people at airports, hospitals, trains, buses, whatever you need to get over the weekend. just be patient. it isn't a cyber attack and it is not armageddon. we will get this fixed. to it is not armageddon. we will get this fixed. ., , ., ,., , it is not armageddon. we will get this fixed. ., , ., , ., this fixed. to your point, they are sa in: this fixed. to your point, they are saying that _ this fixed. to your point, they are saying that mcintosh _ this fixed. to your point, they are saying that mcintosh and - this fixed. to your point, they are saying that mcintosh and linux i this fixed. to your point, they are | saying that mcintosh and linux are not affected. it saying that mcintosh and linux are not affected-— not affected. it would be 'ust their customers. — not affected. it would be 'ust their customers. not * not affected. it would be just their customers. not everybody - not affected. it would be just their customers. not everybody would i not affected. it would be just their - customers. not everybody would have crowdstrike. ~ ., ., customers. not everybody would have crowdstrike. ~ ., ~ ., , crowdstrike. when we talk about 'ust their customers, fl crowdstrike. when we talk about 'ust their customers, it is i crowdstrike. when we talk about 'ust their customers, it is a i crowdstrike. when we talk about 'ust their customers, it is a global i their customers, it is a global situation. how many customers? we have seen the complete range of different customers.— have seen the complete range of different customers. yeah, which isn't very good — different customers. yeah, which isn't very good when _ different customers. yeah, which isn't very good when there - different customers. yeah, which isn't very good when there are i isn't very good when there are hackers looking at all of this as

well. w , hackers looking at all of this as well. . . , . hackers looking at all of this as well. , . , ., ,, well. exactly that. obviously, the crowdstrike _ well. exactly that. obviously, the crowdstrike statement _ well. exactly that. obviously, the crowdstrike statement has - well. exactly that. obviously, the crowdstrike statement has said i well. exactly that. obviously, the i crowdstrike statement has said that this is not a hack, not a security incident, not a cyber attack, but in a way, it makes it quite worrying that this is a product update. yeah, and we always _ that this is a product update. yeah, and we always say _ that this is a product update. yeah, and we always say to _ that this is a product update. yeah, and we always say to people - that this is a product update. yeah, and we always say to people that i that this is a product update. yeah, and we always say to people that it| and we always say to people that it doesn't matter around what you do for cyber security, doesn't matter around what you do for cybersecurity, how doesn't matter around what you do for cyber security, how much you invest, who you buy from or what, basically there is always human error at the back of something that can cause glitches like this. who knows chris might be will probably find out in the next weeks and months what happened. we will be on to the next glitch at that stage as well. ., , ., ., ., well. onto the next stage of that clitch, well. onto the next stage of that glitch. let's _ well. onto the next stage of that glitch, let's hope _ well. onto the next stage of that glitch, let's hope not. _ well. onto the next stage of that glitch, let's hope not. jude - well. onto the next stage of that l glitch, let's hope not. jude macari, who was at palma airport trying to get back home to edinburgh. we will find out how she is getting on.

looking at the situation in hong kong, this is hong kong airport. of course, we know that almost 11100 flights have been cancelled when it comes to this outage that has been really disrupting the travel industry. long queues at the hong kong airport, but people very calm. we have had a statement from crowdstrike, from the boss of crowdstrike, from the boss of crowdstrike, the cybersecurity firm. he is apologising for the disruption. we are deeply sorry for the impact we have caused to customers, travellers and anyone affected by including our companies, says the ceo of crowdstrike, the cyber security firm that is trying... that says it has issued a fix. we are keeping you up—to—date on bbc news, of course. todayis

today is bringing some of the hottest weather of the year so far in many parts of the uk. the sun was shining earlierfor this in many parts of the uk. the sun was shining earlier for this weather watcher in surbiton, south—west of london. but it hasn't been like that everywhere. this was the scene on the western side of scotland, with a lost of mr and mark and low cloud. —— with a lot of misty and cloudy weather. there will be some outbreaks of rain. the best of the sunshine is across parts of england and wales, away from these western coasts. in the best of the sunshine, temperatures climb into the low 30s celsius for some. even naughty scotland, with a little sunshine, not doing too badly. up to around 25 celsius in the moray coast. 0utbreaks celsius in the moray coast. outbreaks of rain will come overnight into northern ireland, western scotland, eventual into south—west wales and west in england. ahead of that, dry and

humid, overnight low temperatures of 12-17 c. humid, overnight low temperatures of 12—17 c. tomorrow, central and eastern england should hold onto sunshine, albeit with some sharp showers and thunderstorms popping up through the afternoon. towards the west, we will see outbreaks of heavy rain pushing in, getting into the channel islands, moving across the south—west of england and wales. where we do hold onto a little sunshine across eastern england, we could see the thunderstorm, but temperatures could again get to 26 of 27 celsius. rain in north—west england, northern and western scotland. eastern scotland perhaps holding onto sunshine, lifting the temperatures into the low 20s. still feeling quite humid, even where you have the cloud and rain. that wet weather will tend to slide its way eastwards, fragmenting a little as we head through saturday night. behind that area of wet weather, behind this weather front, we change the feel of things. we will change to fresher air pushing in from the atlantic. it will feel cooler and fresher for the second part of that

we can. the weather on sunday looks not too bad, rain lingering for a time across shetland. then we will see spells of sunshine, but a fair amount of clout from the west, producing one or two showers. but i considerably fresher feel. producing one or two showers. but i considerably fresherfeel. top considerably fresher feel. top temperatures considerably fresherfeel. top temperatures 15—22 c.

that britain's systems, especially the nhs, are not more resilience. today at 1pm — a huge it outage causes chaos as it hits computer systems

around the world. airports, health care, banking and communications systems are all struggling to get back online. cyber—security firm crowdstrike says its software was at fault, and it's fixing it — we'll bring you the very latest. also on the programme... police appealfor calm in leeds, after a night of violent disorder in harehills. donald trump makes his first speech since surviving an assassination attempt, saying god was on his side. not supposed to be here. yes, you are! i stand before you in this arena only by the grace of almighty god. and a week before the olympics begin in paris, we'll hear from one of team gb�*s youngest competitors. and coming up on bbc news, it's day two of the open championship at royal troon, and among those out on the course, the surprise

overnight leader dan brown.