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tv   Verified Live  BBC News  July 19, 2024 3:00pm-3:31pm BST

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and grounding flights. a faulty update by global security firm crowdstrike appears to be the cause of the problem — they say a fix has been deployed. but experts say a full resolution could take some time, because each computer affected will need to be manually rebooted. and in other news — a russian court sentences us reporter evan gershkovich to 16 years in a strict penal colony. it is the it failure that has grounded even health care to a halt. aviation, banking and communications are among the sectors thrown into chaos today. the cyber security firm has contempt and date to its
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software running on windows devices which have caused a problem. it is now deployed a fix but it will be some time before businesses can return to normal and the effects have been far—reaching. flights have been grounded, some card payments have been stopped and pharmacies are struggling to make prescriptions. we will be speaking to local and global colleagues. all impacted by a major it outage. over the world, flights have been grounded and here in the uk, a railway transport provider have said that white issues have been led to shorter notice cancellations. with
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no access to its clinical system. with an outage in its computer systems. in community pharmacies, including the accessing of prescriptions from gps and medicine deliveries, are disrupted. to the high street, where the bakery chain gail's says it's been unable to take in—store payments. this branch in london saying it was only accepting click and collect orders. banks, including santander and metro bank, have also reported disruption to their systems. and the supermarket morrisons said earlier it had payment problems in some stores which have now been resolved. the outage has also reached the comfort of the living room. blue peter was replaced
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by birdsong on the cbbc channel and there was intermittent broadcasting from sky news. a major global it outage is hitting businesses worldwide, including here at sky news. the cause? microsoft says... it says, that third—party platform, the global cybersecurity firm crowdstrike which says the outage is... this is very much a global issue. police in the us state of alaska say their 911 emergency phone lines have been affected. supermarket checkouts in australia have crashed, and the outages hit security machines during preparations for the paris olympics, forcing staff to carry out manual checks. as and when systems get back online,
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it is unclear whether it will be business as usual or if it will take some time for all those impacted to clear the backlog. nickjohnson, bbc news. our transport correspondent, all katy austin, has been following the impact of the outage on travel. the technical outage has had to travel around the world. british airways and ryanairjust some of the carriers unable to use their it systems as normal. edinburgh airport stopped accepting incoming flights, people whose departures were cancelled asked to leave. at amsterdam's schiphol airport, the impact has been huge. the dutch airline klm suspended most of its operations. flights have been taking off and landing at heathrow are britain's busiest airport, but there are delays and cancellations on one of the busiest days of the year here. among those affected has been
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american airlines, and here at heathrow airport terminal three, for a time this morning passengers were told they could not drop off their bags and had to go away and wait for more information. i checked in online last night on my phone so we just need to get our bags through the bag drop and go to our gate but there is no gate yet and no bag drop. so you cannot check—in? i can check—in but not drop my bags. i have got tickets and my bag check but i can't leave it. many of the train operators have seen an impact. most services are running but in some areas there have been short notice changes and cancellations, and problems with passenger information systems. the port of dover also had it outages this morning but it hasn't resulted in significant queues. people trying to fly today are being told to check the status of their flight before leaving for the airport. on such a busy day, even when systems are up
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and running again, it will take time for things to get back to normal. across the board in the uk. i speak to stimac attaching in the newsroom following this new story. talk through the issues, it really is broad of the impact. i think some people are having a very bad day. it is affecting people in their everyday lives. at a micro level, they are unable to buy coffee from coffee shops because coffee shops are unable to take electronic payments. medical treatment such as radiotherapy being rescheduled. cancer patients, the nhs patients
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this is stretched and this is going to exacerbate the system, and make things worse. i've been speaking to gps today saying that they have been issuing handwritten prescriptions instead of electronic ones because they are unable to print them out, i have been speaking to people who own their own businesses, for example, somebody who works at a coffee shop in buckinghamshire, they are saying that they have had to close the shop down today because they are unable to take electronic payments. they are saying that, even though covid is over, this is something they are worried about and how it will worry their revenue and this is not ideal that they have had to close down when they were hoping that people would come into buy cool drinks and coffee said i was speaking to someone a little earlier saying that their children were in york and they were hoping that they would fly back on sunday but there flight has been delayed and causing them a sense of trepidation. they are worried about when they are going to come back to the uk. it is affecting people it
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was all sorts of ways, we have heard that this could take days for it to actually, it is going to be sorted out but it is going to take an impact. on these various industries, it's causing backlogs coming causing all sort of backlogs in flights and nhs appointments inaudible the it systems are down, all of that is having an effect on society. in the next few days, the it is so good to talk to you, thank you for keeping across that story for us. across that story first. you now to the outage and the impact it has had on travel globally. tickets are what has been happening there. . , , , ,
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there. there has been pretty widesnread _ there. there has been pretty widespread disruption - there. there has been pretty widespread disruption of - there. there has been pretty widespread disruption of the | there. there has been pretty - widespread disruption of the us, it is a huge internationally and domestically, lots of major airlines with and i cancellations with the second—biggest carrier delta having to pause flights completely, they have now resumed some flights but there has been disruption. similarly like airlines in this airport here in washington, a lot of passengers have said that while they have had flights delayed most, generally, have been able to be rescheduled later today or tomorrow. there's been some airport across the country where we have seen visions of blue screens which are now becoming infamous today. basically, there is no update about what is going on, screens are being completely shut off and those airports that have been long queues and crowds of people trying to work out what has been happening, they've been able to checkin been happening, they've been able to check in bags, if they are even able to go away at all. there is certainly widespread disruption and evenif certainly widespread disruption and
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even if people's flights aren't necessarily cancelled, anyone travelling within the us or trying to arrive or depart today is going to arrive or depart today is going to face significant disruption. it is a similar situation in america is here in the uk with a holiday situation?— situation? yes, it is the holiday season. people are trying - situation? yes, it is the holiday season. people are trying to i situation? yes, it is the holiday| season. people are trying to get situation? yes, it is the holiday - season. people are trying to get off on some vacation but getting by, people are trying to travel over the weekend but are being disrupted and are trying to get around. us secretary of state said that they are monitoring the situation closely, the present bite and has also been updated even though he is isolated with covered. he is working from home at the moment and is getting a of the government is working closely to monitor the situation and to keep them updated but this is an airline issue, it's the airlines and the operators who are really facing the brunt of this outage. are really facing the brunt of this outaue. . ~ are really facing the brunt of this outaue. ., ~ i. are really facing the brunt of this outaue. . ~' ,, , are really facing the brunt of this outaue. . ~ , . ., are really facing the brunt of this outaue. . , . ., , outage. thank you very much that is a view from —
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outage. thank you very much that is a view from the _ outage. thank you very much that is a view from the airport _ outage. thank you very much that is a view from the airport in _ a view from the airport in washington, what about you in the uk? talk is with the situation there. , , ., , , there. yes, you will see flights cominu there. yes, you will see flights coming in _ there. yes, you will see flights coming in and _ there. yes, you will see flights coming in and out _ there. yes, you will see flights coming in and out of heathrowj coming in and out of heathrow a lot of delays, a lot of queues inaudible the global outage has cancelled around 11100 flights globally. in the uk, around hundred flights have been cancelled but it is the delays that are the issues. that what people are facing now. earlier there were issues at heathrow where people were not able to do the bag drop, we've been hearing around the world that people have had to do things manually, manual checkers, airport in delhi, people are having to write out their boarding passes themselves by hand. there is no information about flights, but the advice is that you should check on the airline and check on your airport before you
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travel. you may not, ryanairfor example, which is one of the biggest operators in europe, saying that if your flight has been cancelled do not go to the airport, they cannot do with you there, you may not, you may have to stay at home. you may have to go to social media to get the update and a lot of them are advising, after the travel company in the uk, saying to people to keep essentials in hand luggage, thickset medicine, nappies, formula, keep that in your your baggage, they've told people not to tick baggage tool told people not to tick baggage tool to teachers. if you are flying in and out of the uk, in terms of compensation for any cancellation, you should new may not be entitled to that. but they do have a duty of
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care to come that could mean trying to get you to your destination at some point, it may be having to book you want to another airline, it may also be in terms of food, mobile data, if you are delayed a long time you may get a hotel, the advice is that you keep old to that you can claim that back later. great advice there, thank you very much. my colleague at heathrow. so, this is a cybersecurity issue and as i said earlier we have heard from crowdstrike, the company behind this. they have fixed the erroneous updates but it could be used sometimes before systems up and running. i'd like to ask a few questions. why did this happen and what are the ways in which businesses can help themselves in the future to reduce the impact? at eset and a former cybercrime officer and police head of digital forensics. let of all, when this first happened people were very quick to assume
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that it was a cyber attack. it had a feel of a cyber attack and we found out it has nothing to do that. does that change the way in which people react to it, do you think? yes. react to it, do you think? yes, i think peeple — react to it, do you think? yes, i think people do _ react to it, do you think? yes, i think people do react _ react to it, do you think? yes, i think people do react to - react to it, do you think? yes, i think people do react to this - react to it, do you think? yes, i l think people do react to this with worry and we hear so much about cyber attacks on the news, helping going missing, password been compromised, this is the time we are living in but what has come out of this is to do with updates and all software needs to be updated to keep us all secure. from threat actors trying to exploit any given vulnerability. but, this updater unfortunately looks like it had a major fault in it. unfortunately looks like it had a majorfault in it. it comes unfortunately looks like it had a major fault in it. it comes down to a testing issue, but that is the balance but between speed of update getting after computers and keeping everyone secure from any known or unknown vulnerability. figs everyone secure from any known or unknown vulnerability.— everyone secure from any known or unknown vulnerability. as we talk to a little more — unknown vulnerability. as we talk to a little more about, _ unknown vulnerability. as we talk to a little more about, that _ unknown vulnerability. as we talk to a little more about, that irony. - a little more about, that irony. crowdstrike, is it not, a company that provides protection against
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cyber security and it is that update which is cause problems? that cyber security and it is that update which is cause problems?- which is cause problems? that is auoin to which is cause problems? that is going to be _ which is cause problems? that is going to be a _ which is cause problems? that is going to be a huge _ which is cause problems? that is going to be a huge thorn - which is cause problems? that is going to be a huge thorn in - which is cause problems? that is going to be a huge thorn in the l which is cause problems? that is i going to be a huge thorn in the side for many years and we have seen issues like this has many companies in the past, and unfortunately, it is not going to be the last one. but, we are going to take so much from this. they and other countries will learn that we need to do more testing, empath balance period when we have to look at those patches which needs to be sent out, we need to make sure that they are vitally secure and they are not going to do this again because of course, this blue screen of death that we are seen around the world is a major problem. it's needs manual hands on the computers at this time, to rectify, that is going to take days for pupils to get back up and running. we do not want to see this again, if we learn from this, put more resources into the testing phase and we should hopefully mitigate it. it’s phase and we should hopefully mitigate it— phase and we should hopefully mitiaate it. �*, , ., mitigate it. it's been good to get our mitigate it. it's been good to get your exoertise. _ mitigate it. it's been good to get your expertise, thank _ mitigate it. it's been good to get your expertise, thank you - mitigate it. it's been good to get your expertise, thank you very . mitigate it. it's been good to get - your expertise, thank you very much.
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around the world and across the uk, you watching bbc news.
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welcome back to bbc news. the un top court has delivered an advisory opinion, outlining that israel's occupation of palestine... we listen to that opinion now been given life. the court considers it important to stress i quote, the urgent necessity for the united nations as a whole to redouble its efforts, to bring the israeli colours
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frank, the court has been looking into it because this is important and it has been going on since before the october seven tax. that is right, this is the international court ofjustice, it is issuing a advisory, it is not a legally binding but it will be seen as a basis for international law and it is looking at, it is examining the illegality of israel's occupation of palestinian territory since the 19705. particularly on the bank went. it is a pretty damning verdict on israel's actions and policies, this is incredibly legalese and there are preambles to what the the work, there have been 15judges who have been examining the since 2022,
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they took evidence in february from around 50 countries, their conclusions, in brief, of the practices are in breach of international law and the continued presence of israel in the occupied territories is illegal and they call on israel to cease all new settlement activity, particularly focuses on settlements and the treatment of palestinians in those territories. i israel, they are unlikely to accept this, in the past they have not accepted the legality of rulings when it comes to their occupation of palestinian territories that it is pretty hostile for israel. we territories that it is pretty hostile for israel. ~ ., ., ., hostile for israel. we have to leave it there, thank _ hostile for israel. we have to leave it there, thank you _ hostile for israel. we have to leave it there, thank you very _ hostile for israel. we have to leave it there, thank you very much - hostile for israel. we have to leave it there, thank you very much for l it there, thank you very much for giving that context on the icj ruling. thank you. a russian court has found us journalist evan gershkovich guilty of espionage, sentencing him to 16 years jail. russian investigators claimed the wall streetjournal reporter was collecting data on a russian
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tank manufacturer for the cia. there is speculation a swap deal between russia and the us may happen in the nearfuture. our correspondent steve rosenberg is in yekaterinburg with more. the wall streetjournal, us officials, evan gershkovich�*s supporters call this a sham, a bogus process. it is important to keep in mind it was held behind closed doors, so that means the media were not allowed in during proceedings. friends and family of mr gershkovich and foreign diplomats were not allowed in. we were allowed in any group of journalist for the verdict. we went into the courtroom, and evan gershkovich was standing there in the metal and glass cage, known as the aquarium in russian courts. in came thejudge, read the verdict, guilty, and he was sentenced to 16 years in a high security penal colony. now, i suspect that is
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the kind of verdict and sentence that evan gershkovich would have expected from a russian court, certainly his supporters were expecting something like that. as i say, they say this was a sham trial, but we should think about what happened inside that courtroom, an americanjournalist convicted of espionage in russia and sentenced to 16 years in prison, that is unprecedented in modern russia. i cannot remember anything like that happening at all. now i think attention will turn to whether there is going to be or whether there has been some deal between russia and the united states on a prisoner exchange, a prisoner swap. there has been speculation about this, nothing confirmed, but we know, because russian officials have said it openly, that they would be open to doing some kind of deal on a prisoner exchange. we know that discussions have been going on
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for months now between russia and the united states on a possible deal, and we know despite the fact that the court behind me has convicted mr gershkovich of espionage, we know that russia views jailed americans as bargaining chips, some kind of currency to trade for russians jailed abroad. so i think attention will turn to that and whether some agreement can be reached which would allow him to go home. patterns russia editor. let's speak to anton trioanovski the new york times moscow bureau chief, joining us in berlin. mr trioanovski has worked with evan gershkovich in moscow, and has been a friend. cani can i ask you for your reaction to today's sentencing. i can i ask you for your reaction to today's sentencing.— today's sentencing. i think he utted today's sentencing. i think he potted really _ today's sentencing. i think he putted really well _ today's sentencing. i think he putted really welljust - today's sentencing. i think he putted really welljust now, l today's sentencing. i think he l putted really welljust now, on today's sentencing. i think he - putted really welljust now, on the one hand, this was completely
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expected, we knew that these types of trials in are pretty much ending in verdict. we knew he was going to get close to the maximum of 20 years in prison, that he was facing. so, it was very much expected but if you pause to think about it, it is really such a travesty and such an assault on press freedom and journalism. evenjust on assault on press freedom and journalism. even just on common sense because it is so clear that he was just doing his job. sense because it is so clear that he wasjust doing hisjob. when he was working in russia and arrested. hagar working in russia and arrested. how is he? it working in russia and arrested. how is he? it is — working in russia and arrested. how is he? it is possible _ working in russia and arrested. how is he? it is possible to _ working in russia and arrested. how is he? it is possible to exchange - is he? it is possible to exchange letters with _ is he? it is possible to exchange letters with him _ is he? it is possible to exchange letters with him which _ is he? it is possible to exchange letters with him which i - is he? it is possible to exchange letters with him which i have - is he? it is possible to exchange l letters with him which i have done over the last year and more following his arrest, i can say that his committee has been incredibly strong, he understands and has understood over this process what a serious situation that is. but, he
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has kept his hopes up, he has kept his spirits up, he has kept his spirits up of those close to him on the outside who are so worried about him. and, you know, we can only hope that at this point, this terrible ordeal will come to an end but, as he said, it is speculation right now. it he said, it is speculation right now. ,,,. ., ., he said, it is speculation right now. . ., .,, he said, it is speculation right now. ., ., , now. it is speculation, but you think that _ now. it is speculation, but you think that there _ now. it is speculation, but you think that there is _ now. it is speculation, but you think that there is hope - think that there is hope among friends and supporters that there could be some kind of deal? that is the most realistic _ could be some kind of deal? that is the most realistic way, _ the most realistic way, unfortunately, that evan can get out of prison. there has to be some kind of prison. there has to be some kind of prisoner swap, that is how vladimir putin and the rep russian government have operated in the last year including other americans. at the same time, he should not be imprisoned, he is completely innocent, he wasjust imprisoned, he is completely innocent, he was just doing his job.
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0k innocent, he was just doing his job. ok thank you, thank you so much for taking the time to speak to us. as always, if you want to read more about what has happened with the evan gershkovich story, you can go to the bbc website. take you back to our top story, if i may, travel, banking and businesses in the uk, and around the world, have been impacted by the outage, we know that crowdstrike which is the company behind this issue have had their shares opened on the nasdaq and they have lost 15% of their value. $12.5 billion of their value of the back of these events. i will bring more on that and other stories of the day, stay with us. hello there.
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the heat and the sunshine will last another day for many parts, but already change is afoot. today might well be the hottest day of the year so far, but there's rain not too far away already coming into the western side of scotland and the reason for all this heat is because we have been dragging in this heat and humidity from the south, thejet stream has been buckled to the west of us but now it is starting to gather and it will push those weather fronts across our shores through tonight and tomorrow. so at the moment, that southerly wind is still with us, the remnants of yesterday's weather front stuck across parts of scotland and northern ireland has given some early fog, but it's lifting, it's breaking, it's much drier and brighter on the whole but this rain will come into the western isles through the day. there could be an isolated shower further east across england and wales, but essentially it's a dry picture for most of the uk. more sunshine for parts of north—east scotland and northern ireland compared with yesterday, so a pleasant 22, but we might get into the high 205 and possibly 31 in the south and the east, which means a warm and a humid—feeling day, some refreshing sea
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breezes around the coast, but the sunshine's just as strong, and an oppressive night as well, really high humidity for sleeping. but by the time we get through the night, the rain's already taking shape, gradually pushing across northern ireland, northern and western scotland and approaching western fringes of england and wales. and that process continues through the day on saturday, the devil is in the detail, but it does look as though there will be some intense bursts of rain, thunderstorms as well mixed in with this and it could also destabilise the atmosphere a little bit further eastwards, provide us with some showers and thunderstorms here too. but for many central and eastern areas, still a lot of heat and humidity and a lot of dry weather tomorrow. further west, though, not great news, there could be some localised flooding. and that then progresses eastwards, that rain, through saturday night into sunday, so we may still wake up with some of that thundery rain around across eastern scotland, southern and eastern parts of england, but on the whole once that clears it is looking like a drier window of weather, it is just how quickly that clears
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away, and temperatures will have dipped as well. behind that weather system, the humidity lower, so a more comfortable night for sleeping sunday into monday. but you may have noticed the next low pressure starting to move in off the atlantic to bring more rain for a time on monday. a mixed bag going into next week, but for more details as ever you can head to the website.
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a major it outage cripples industries worldwide, shutting down banking and retail systems, delaying trains and grounding flights. donald trump gives his first speech since surviving an assassination attempt, accepting the republican party's nomination to run for president. and president zelensky arrives in downing street — he's the first foreign leader in nearly 30 years address the cabinet. more now on our top story on the website. time for the latest sports news. hello from the bbc sport centre. we're well into the second round of the open championship at royal troon, but there haven't too many big moves
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on the leaderboard. lets go live to the course and join our reporter ben croucher,

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