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tv   Verified Live  BBC News  July 19, 2024 4:00pm-4:31pm BST

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delaying trains and grounding flights. a faulty update by global security firm crowdstrike appears to be the cause of the problem they say a fix has been deployed. but, experts say a full resolution could take some time, because each computer affected will need to be manually rebooted. the un's international court ofjustice delivers an advisory opinion on whether israel's occupation of palestinian territories violate international law. hello, welcome to the programme. it's the it failure that has ground industries, retail services and even health care to a halt. aviation, banking and communications sectors have also been thrown into chaos. the cyber security firm crowdstrike has confirmed that an update to its software running on windows
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devices caused the problem. it says it's now deployed a fix. but it will be some time before businesses return to normal. and the effects have been far reaching flights have been grounded, some card payments have stopped working, and pharmacies struggled to process prescriptions. we'll be speaking to our correspondents across the uk and around the world to bring you the very latest. first, nickjohnson has this report. transport, banks, supermarkets and doctor's surgeries. all cogs in the wheel of our daily lives, all impacted by a major global it outage. around the world, flights have been grounded, and here in the uk, rail operator govia thameslink, which runs southern, thameslink, gatwick express and great northern, says widespread it issues have been leading to short
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notice cancellations. those trying to see a doctor today have also been struggling. this gp clinic in barnsley says it has a major issue, with no access to its clinical system. this surgery in liverpool says it was only dealing with clinically urgent issues due to an outage with its computer systems. nhs england says the majority of gp surgeries are affected. and the national pharmacy association says services in community pharmacies, including the accessing of prescriptions from gps and medicine deliveries, are disrupted. to the high street, where the bakery chain gail's says it's been unable to take in—store payments. this branch in london saying it was only accepting click and collect orders. banks, including santander and metro bank, have also reported disruption to their systems. and the supermarket morrisons said earlier it had payment problems in some stores which have now been resolved.
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the outage has also reached the comfort of the living room. blue peter was replaced by birdsong on the cbbc channel and there was intermittent broadcasting from sky news. a major global it outage is hitting businesses worldwide, including here at sky news. the cause? microsoft says... that third—party platform, the global cybersecurity firm crowdstrike which says the outage is... this is very much a global issue. police in the us state of alaska say their 911 emergency phone lines have been affected. supermarket checkouts in australia have crashed, and the outages hit security
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machines during preparations for the paris olympics, forcing staff to carry out manual checks. as and when systems get back online, it is unclear whether it will be business as usual or if it will take some time for all those impacted to clear the backlog. nickjohnson, bbc news. let's speak to ione wells who is at ronald reagan washington national airport. bring me up—to—date on what's happening across the state. in bring me up-to-date on what's happening across the state. in the us, the happening across the state. in the us, the main _ happening across the state. in the us, the main way _ happening across the state. in the us, the main way and _ happening across the state. in the us, the main way and this - happening across the state. in the us, the main way and this has - us, the main way and this has impacted customers has been airlines, some of the biggest airlines, some of the biggest airlines here have experienced severe delays, some even cancellations, the latest figures we haveis cancellations, the latest figures we have is that at least 1300 flights have is that at least 1300 flights have been delayed, 675 or so have been cancelled, here in reagan airport in washington, dc a number of flights had been delayed or
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cancelled but most passengers have said they have been able to reschedule their flights related led or tomorrow. reschedule their flights related led ortomorrow. it reschedule their flights related led or tomorrow. it seems that some airlines are getting things back and running. president biden has been briefed on the situation but this is really a airline problem at the moment, there is a technical difficulty there and while things are relatively calm there, we have seen footage of some airport across the us facing more significant disruption with big crowds of people, unsure whether they can go on their flight but those big infamous blue screen is that basically nothing is working, people are unsure whether they can check in their bags, if their flight is still running, because screens are showing a total error message at some of the major airports of the us at the moment. things are getting back up and running, this morning, delta, double's second biggest operator in terms of numbers, have to pause flights can be and now they are back up flights can be and now they are back up and running. similarly, other
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airlines were facing difficulties but things are starting to get back to normal so i think, while there have been significant disruptions, passengers are slowly starting to get off the ground again.- passengers are slowly starting to get off the ground again. thanks for that, get off the ground again. thanks for that. they're — get off the ground again. thanks for that. they're in _ get off the ground again. thanks for that, they're in washington - get off the ground again. thanks for that, they're in washington with - get off the ground again. thanks for that, they're in washington with the latest of what the impact has been like across america. what about the uk and the airport here? let's crop cross live 110w now to speak to my colleague. what is the impact been like across the uk? it is the impact been like across the uk? . ., ., ., is the impact been like across the uk? _, ., ., _, ., is the impact been like across the uk? ., ., ., ., uk? it could not have come at a worse time. _ uk? it could not have come at a worse time, this _ uk? it could not have come at a worse time, this was _ uk? it could not have come at a worse time, this was expected i uk? it could not have come at a l worse time, this was expected to be the busiest weekend since the pandemic. so many people finishing school and heading off on holidays, as we are hearing it is a global problem, thousands of flights, more than 3000 flights have been cancelled worldwide. that comes from
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an aviation analytics company. more than 3000 globally, which is around 3% of all scheduled services, a large proportion of that in the us so here in the uk, more than a hundred flights are thought to have been cancelled but it's the delays that are the problem. he was across the airport, over the uk, the problem is that also going to be i was bitten to an american here, people have missed their connecting flight, we could see what impact this is going to have. it will be in the wrong place, they will not be able to get the next flights of the delays is a big issue. earlier today, there are issues with backdrops and we saudi at manchester airports having to do manual processes, edinburgh airport was not a loving flights to arrive but the knock—on effect has been huge. in terms of travel, advice, especially
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in and out of the uk, and inaudible this is an extraordinary _ in and out of the uk, and inaudible this is an extraordinary event - in and out of the uk, and inaudible this is an extraordinary event but, . this is an extraordinary event but, airlines do have a duty of care to you so they should be looking at you in terms of, if you have a long delay, they should be given vouchers for drinks and food, maybe even mobile data, if it is a very long delay they should be giving you so to stay, if you can't find somewhere then you might be able to book your own hotel but don't go mad in a five star hotel you might have problems claiming that back but the main advice is that, check before you leave because airlines like ryanair say that if your flight is cancelled do not go to the airport, go home, they cannot process with airbus check with your airline and the airport before you set off, you might have to get there earlier. also, keep your emergency education, emmy baby formula, whatever you
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might need in your hand luggage because of course, there have been issues with luggage coming into the hold and keep all of your receipts if you are delayed because you might be able to claim them back. as always, thank you for the advice. my colleague who was at heathrow airport keeping across the impact into the last few minutes we have heard that more than 3003000 flights according to the aviation data company. this is a total number of cancellations it is difficult to say how many of these have nothing to do with the outage but we know that over 3300 flights have been cancelled. that is 3% of 3% of the services around the world. the outage has caused major outages for opals but also for the nhs. many doctor's surgeries may not have been able to make appointments. they are urging people to be patient as
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systems get back to normal. it is a genuine glitch which has affected it as having a particular impact on gp practices and pharmacy, we are working with colleagues across government to get things back up and working as quickly as possible, what i would say to anyone who is worried about accessing nhs services today is that you should continue to do so is that you should continue to do so is no more. is that you should continue to do so is no more-— is no more. don't worry about diallin: is no more. don't worry about dialling 999 — is no more. don't worry about dialling 999 and don't - dialling 999 and don't worry about going to _ dialling 999 and don't worry about going to the gp of pharmacy which are particular problems but if von're — are particular problems but if you're going into general practice and find — you're going into general practice and find that having more challenges than usual, _ and find that having more challenges than usual, staff are working very hard _ than usual, staff are working very hard to— than usual, staff are working very hard to overcome challenges and we will see _ hard to overcome challenges and we will see what lessons have to be learned — will see what lessons have to be learned in — will see what lessons have to be learned in the aftermath. they are havin: learned in the aftermath. they are having more _ learned in the aftermath. they are having more issues _ learned in the aftermath. they are having more issues in _ learned in the aftermath. they are having more issues in an - learned in the aftermath. they are having more issues in an earlier, l having more issues in an earlier, they are using pen and paper it is an issue for general practice and
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pharmacy, let's be honest, on a normal day they are under a lot of pressure so my advice to patients todayis pressure so my advice to patients today is continue to access services as no more, if you find your gp or pharmacist more stress than usual bear with them, staff are working very hard to overcome challenges. you have idea how it might last? you've got teams working on it, it will be a concern as long as it lasts. ~ , , ., , will be a concern as long as it lasts. ~ , , . , ., lasts. my understanding is that the roblem lasts. my understanding is that the problem has _ lasts. my understanding is that the problem has been _ lasts. my understanding is that the problem has been identified, - lasts. my understanding is that the problem has been identified, they| problem has been identified, they are working on it as quickly as possible. _ are working on it as quickly as possible, we are working with colleagues across government to get the situation resolved as soon as possible — the situation resolved as soon as possible. they should continue to access _ possible. they should continue to access services as normal, if they find that— access services as normal, if they find that their gp of pharmacy is looking — find that their gp of pharmacy is looking more stressed or anxious than _ looking more stressed or anxious than normal bear with them, they are working _ than normal bear with them, they are working as _ than normal bear with them, they are working as hard as possible to overcome _ working as hard as possible to overcome the challenges today. |
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overcome the challenges today. i have confidence that the glitch, as recorded, has nothing to do with nhs security systems? poverty, we had a cyber attack in south—east london a couple months back. this cyber attack in south-east london a couple months back.— couple months back. this is not a ber couple months back. this is not a cyber security _ couple months back. this is not a cyber security incident, this - couple months back. this is not a cyber security incident, this is - couple months back. this is not a| cyber security incident, this is not an attack — cyber security incident, this is not an attack. this is a technical problem _ an attack. this is a technical problem which which is impacted systems— problem which which is impacted systems across the world. patients should _ systems across the world. patients should continue to access systems as normal— should continue to access systems as normal but _ should continue to access systems as normal but contact your gp or pharmacy~ _ normal but contact your gp or pharmacy-— pharmacy. that's the health secretary — pharmacy. that's the health secretary talking _ pharmacy. that's the health secretary talking about - pharmacy. that's the health secretary talking about the l pharmacy. that's the health - secretary talking about the outages and their impact on the nhs, doctors, appointments and some hospitals which have been impacted, you can read more about that on the bbc�*s website but let me take you briefly to france because officials there are breathing a sigh of relief because the paris 0lympics, which are of course starting with from
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today, they are running normally after the outage. it is just a week away from hosting the games, here is our correspondent. 0bviously here in paris, there was a lot of apprehension because it's a critical moment a week ahead of the games. as it turns out, the impact has been limited. what the committee, the organising committee is saying is that there are problems with some of their systems, but they affect mainly peripheral agenda items like accreditation ofjournalists and delegations and so on. we had a colleague who arrived and she had to put off her accreditation because of computer problems and the distribution of uniforms for some staff. again, that's a problem. but the big issues like ticketing, like the last minute preparation of sites here in central paris, the passage of the olympic flame around france. all this is going ahead as planned. the only other area where there might be an issue is, um,
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with the arrival of delegations, because they're beginning to arrive now, athletes and delegations. and there are going to be some delays because of problems with airlines. but that's kind of an airlines problem and an airports problem rather than an 0lympics problem. so in general, i think what they're saying is that yes, there has been an impact. yes, they're on it. but thank the lord it's been very limited.
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affecting systems worldwide. and applied futurologist. i work with organisations around the world and what the future would look like to avoid situations like this. so, giving your expertise, how does one avoid this going forward because
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it has had a huge impact globally and i'm sure those impacted by it would never wanted to happen again. absolutely that is the question that is going to be happen in the broader oomph. it is a weird situation because we've got a company for very good reasons, the deep software of our computers to keep them safe and to keep them updated with protection from ongoing, constantly updated cyber security effects. unfortunately, when that goes wrong, it can corrupt those machines, not just tops or desktops we are used to but anywhere operating systems are you seeing eye ticket machines and check—in desks as we've seen. talk check-in desks as we've seen. talk to me a little _ check-in desks as we've seen. talk to me a little bit _ check—in desks as we've seen. talk to me a little bit about why you think this has happened this time and why and what can be done to avoid it. �* , , ,., and why and what can be done to avoid it. �*, , , ,, avoid it. there's been some steps missed in terms _ avoid it. there's been some steps missed in terms of— avoid it. there's been some steps missed in terms of trust - missed in terms of trust in what has gone out. if you're doing software
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on millions of devices around the world, you have an incredible amount of power and an incredible amount of responsibility to ensure that what you are doing is going to do more good than harm. clearly something was missed before this was released and i suspect that the processes of that company will be going a lot of review, i suspect there will be a lot of external scrutiny as well, not just from lot of external scrutiny as well, notjust from private companies but from public organisations, public organisations which have been impacted by this. perhaps some of the policy will review. they want to give power to these organisations to give updates, to to see more levels of checking and testing? do we want confirmation of the testing and to see it on small scales testing before we see it on our machines? it shows how vulnerable the systems are? it is quite frightening, isn't it? , , , , , it? it is, but the flip side is that this is news _ it? it is, but the flip side is that this is news because _ it? it is, but the flip side is that this is news because it - it? it is, but the flip side is that this is news because it doesn'tl this is news because it doesn't happen often. it is something, the
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skill of this outage is not once—in—a—lifetime, i do not want to say that, but nothing has happened like this since the 25 years i've been involved in the technology industry. it is very rare that it is way newsworthy, but it does demonstrate how much we rely on technology but how much it controls us. it takes friction out of our lives instead of putting it into our lives. if lives instead of putting it into our lives. , ., ~ ., lives. if you think about the way in which this has impacted all- different inaudible many of these different areas from nhs hospitals to airport, to small businesses, to restaurants, retailers, how many of those areas rely on this kind of tech? fundamentally, any device that is connected to the internet in any way, like receiving messages to payments or receiving ticketing information, there is that risk of
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cyber security risk so even if it doesn't look like a traditional computer, that is where the problem comes in, you get a small number of lenders providing security for this enormous range of devices that have incredible reach and in many ways, the greatest risk is the software we used to protect ourselves. it is necessary and very important we are not going to get rid of it, but it does require a level of oversight and to ensure that situations like this do not happen again. it’s and to ensure that situations like this do not happen again. it's good to seak this do not happen again. it's good to speak to — this do not happen again. it's good to speak to you. — to speak to you, a futurologist and expert in this areas, but to get your point of view. we are going to look at some other stories in a moment but it is a developing story so if you'd like to get minute by minute updates and stepping away from television, had to news website. there, you find our live page which will bring you all the
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latest information. the international court ofjustice says israel's continued presence in the occupied palestinian territories is illegal and should come to an end �*as rapidly as possible'. in a non binding opinion, the un's top court also said israel must make reparations for damages caused by its occupation. the court issued its remarks on the legal consequences of israel's occupation of land since 1967 in response to a request last year by the un general assembly. let's take a listen. 11 votes to four, is of the opinion that the state of israel's continued presence in the occupied territory is unlawful. in favour president salam, judges yusuf shoei, bhandari, iwasawa, nolte, charlesworth, brandt, gomez. robledo, cleveland, tladi against vice president sebutinde judges tomka ibrahim.
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rescued. by 11 votes to four. as of the opinion that the state of israel is under an obligation to bring an end to. sorry to bring to an end its unlawful presence in the occupied palestinian territory as rapidly as possible. in favour, president. salam, judges yusuf shoei bhandari, iwasawa note charles brand gomez robledo, cleveland. lady against. vice president sebutinde. the prime minister has slammed the ruling as a decision of lives. the palestinian delegation have given this reaction to the cause's opinion. this reaction to the cause's oinion. , , ., ., , ., opinion. this is a watershed moment for palestine- — opinion. this is a watershed moment for palestine. for— opinion. this is a watershed moment for palestine. forjustice _ opinion. this is a watershed moment for palestine. forjustice and - for palestine. forjustice and for international law. israel's
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occupation has been declared unlawful by the world court which has stipulated that it must be terminated completely and rapidly as possible. this means that israel is under an obligation to end this illegal and colonial enterprise unconditionally. in our view, that means immediately and totally. let's speak to our security correspondent, frank gardner. tell us exactly what this opinion now means. moving forward for the un and the way in which it sees the occupation of palestinian land by israel. �* , . , , israel. it's a pretty damning indictment of _ israel. it's a pretty damning indictment of israel's - israel. it's a pretty damning. indictment of israel's policies israel. it's a pretty damning - indictment of israel's policies over the 57 years, it doesn't deal with gaza which has been the focus of world news the last nine months. this focuses on israel's illegal or picky vision of the east bank in eastjerusalem. it does not consider that it eastjerusalem. it does not consider thatitis eastjerusalem. it does not consider that it is illegal and in fact, the prime minister, in the last few
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minutes, how can we be occupiers in our own land? he refused to the west bank as thejudeo, it is a really, pretty important and significant moment in legal terms, is it going to make a difference on the ground? probably not immediately, israel has rejected it completely and it is biased, it does not accept the legalities of this. it is non—binding, it is an advisory opinion, this is quite separate from the case brought by south africa, the case brought by south africa, the genocide accusation made against israel in relation to actions in gaza. this was supposed to look, this is a request by the un general assembly to look at the legality of israel's treatment and policies towards the palestinians in the occupied territories. it started its work in the beginning of last year, it's taken evidence from 50 countries and three international bodies, it announces findings today
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from 15judges giving its findings. i'm going to read them briefly, it is saying that the practices are in breach of international law, a continued presence of israel in the occupied territories is illegal and israel must end that occupation as early as possible and it must cease all settlement activity because let's not forget that there are thousands ofjewish settlements that have made their homes in the west bank and that is making it almost impossible to reach any kind of a, an agreement that gives the palestinians a continuous independence over the sovereign state, but as i say, it has been strongly rejected by israel and does not accept its findings.— not accept its findings. thank you very much- _ not accept its findings. thank you very much. our correspondence. | not accept its findings. thank you i very much. our correspondence. let very much. 0ur correspondence. let update you on our top story, that is the outage, the lt outage that has impacted airport and businesses and
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banks across the world, this is a chicago, 0'hare airport, these are live pictures of the crowds there, we spoke to our correspondence who talked about delays being caused by the outages to many flights across america. we heard in the last few minutes that more than 3300 flights have been cancelled worldwide, that is about 3% of all scheduled services. we are not sure that all of these cancellations are connected to the outage, but many of them have been. much more is always on the bbc website, there is a live page which is being updated minute by minute by our correspondence and journalists and reporters. we will be back in a few minutes' time, stay with us on bbc news.
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the sun was certainly shining earlier on to the south—west of london but it has not been like that everywhere. as we see are in the western scotland with mist and merck and these northern and western parts are seen more in the way of cloud, we also have this frontal system approaching which will bring some outbreaks of rain. the best of the sunshine across parts of england and wales across from the western coast, we will see temperatures climbing into the low 30s. and, even some in north—eastern scotland and a humid feel out there as well. through this evening and night, the weatherfront was started to make its move with outbreaks of rain into northern ireland and scotland and then south—west wales and south—west england. ahead of the largely dry and very humid lows in the nights
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with 70 degrees. should hold onto some spells of sunshine, albeit with some spells of sunshine, albeit with some sharp showers and thunderstorms for the afternoon. in the west, we will see outbreaks of heavy rain, into the channel islands and wales and we will hold on to sunshine into eastern england, the odd thunderstorm but temperatures could get to 27 or 26 degrees. rain spreading into the western side of scotland, eastern scotland holding on to sunshine and lifting temperatures into the low 20s, even when you have cloud and rain it'll feel humid. fragmenting a little as we head into saturday night, behind that area of wet weather, we change the feel of it is going to feel cooler and fresher for the second half of the weekend. the weather
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itself on sunday is actually not looking too bad, rain linger on for a time across the shetlands and then we will see some spells of sunshine but a fair amount of blood running in from the west which could produce one or two showers with top temperatures of 15 to 22 degrees.
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this is bbc news, the headlines.
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a major it outage cripples industries worldwide, shutting down banking and retail systems, delaying trains and grounding flights. a russian court sentences us reporter evan gershkovich to 16 years in a penal colony. donald trump gives his first speech since surviving an assassination attempt, accepting the republican party's nomination to run for president. and president zelensky arrives in downing street. he's the first foreign leader in nearly 30 years address the cabinet. returning to our ongoing coverage of the major it outage which has knocked businesses institutions offline. it's been caused by a faulty update released by the cybersecurity company, crowdstrike. the firm says a fix has been deployed. banks, supermarkets and other major organisations have reported computer issues disrupting services, some airlines have suspended flights.

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