of their busiest days of the year. the cause — not a cyber attack but a software bug. there was nothing on the boards, nothing, nor grown staff. he there was nothing on the boards, nothing, nor grown staff.- there was nothing on the boards, nothing, nor grown staff. no one was sure if we were _ nothing, nor grown staff. no one was sure if we were going _ nothing, nor grown staff. no one was sure if we were going to _ nothing, nor grown staff. no one was sure if we were going to fly _ nothing, nor grown staff. no one was sure if we were going to fly so we - sure if we were going to fly so we can't _ sure if we were going to fly so we can't leave — sure if we were going to fly so we can't leave because we don't know. it has _ can't leave because we don't know. it has affected a travel around the world and it is likely to take some time yet before everything gets completely back to normal. a faulty update from the cybersecurity firm crowdstrike hit microsoft windows — causing widespread mayhem. we'll bring you full details of the huge effects of the tech error — here and around the world. also on the programme. disorder on the streets in leeds — a police car is overturned and officers attacked in the harehills area of the city. in russia, a sentence of 16 years for the us journalist evan gershkovich on spying charges — the trial is dubbed a sham by his employer.

and hold on to your helmets — kieran reilly and his bmx have the paris olympics in their sights. and coming up on bbc news, shane lowry�*s the player to catch at the open. he's in the clubhouse after this birdie helped keep him at the top of the leaderboard. good evening — on a day of worldwide it chaos after a global outage hit systems in multiple countries, affecting millions of people. thousands of flights have been cancelled, banking and health care has been affected — including the nhs — and some tv channels have been taken off air. the problems were first reported at shops and banks in australia. in the united states, several airlines grounded flights,

as the impact of the technical failure made itself felt. soon there were delays — and big queues — at airports in the uk and elsewhere across the world — here are just some of the places affected. the american cyber—security firm crowdstrike has admitted a defect in a software update it issued — which crashed windows devices. the company is deploying a fix — but it's caused widespread mayhem. tonight we will be looking at exactly what happened and how it has affected patients, passengers and businesses. our first report is from our technology editor, zoe kleinman. the world woke up this morning to global chaos. the world woke up this morning to global chm-— the world woke up this morning to global chaos. massive tech outages affectin: global chaos. massive tech outages affecting businesses, _ global chaos. massive tech outages affecting businesses, airlines, - affecting businesses, airlines, offices, companies worldwide. airports were affected with thousands of flights grounded all over from the uk to

thousands of flights grounded all overfrom the uk to hong kong to thousands of flights grounded all over from the uk to hong kong to the us. ml; over from the uk to hong kong to the us. g , , , ., over from the uk to hong kong to the us. my husband, they put him on a 10am flight — us. my husband, they put him on a 10am flight and _ us. my husband, they put him on a 10am flight and the _ us. my husband, they put him on a 10am flight and the rest _ us. my husband, they put him on a 10am flight and the rest of- us. my husband, they put him on a 10am flight and the rest of us - 10am flight and the rest of us tomorrow so that's not going to work. , , ., ., ., ., , ., work. this slight radar data showed the sky emptying — work. this slight radar data showed the sky emptying out _ work. this slight radar data showed the sky emptying out as _ work. this slight radar data showed the sky emptying out as the - work. this slight radar data showed the sky emptying out as the outagei the sky emptying out as the outage took hold. here, medicine deliveries took hold. here, medicine deliveries to pharmacies were disrupted and gps in england had problems accessing patient records. it even affected software used by broadcasters and rather abruptly took some tv channels of air.— rather abruptly took some tv channels of air. the cause? at crowdstrike _ channels of air. the cause? at crowdstrike we _ channels of air. the cause? at crowdstrike we monitor - channels of air. the cause? at i crowdstrike we monitor trillions channels of air. the cause? at - crowdstrike we monitor trillions of cyber events... aha, crowdstrike we monitor trillions of cyber events- - -_ cyber events... a single update by this us antivirus _ cyber events... a single update by this us antivirus company. - cyber events... a single update by this us antivirus company. you - cyber events... a single update by. this us antivirus company. you may never have heard of cybersecurity firm crowdstrike before but it has thousands of customers around the world, many of them huge organisations like airlines and banks. ~ ., , , organisations like airlines and banks. ~ ., _ , organisations like airlines and banks. ., _ , ., banks. we are deeply sorry for the im act we banks. we are deeply sorry for the impact we caused _ banks. we are deeply sorry for the impact we caused to _ banks. we are deeply sorry for the impact we caused to customers i banks. we are deeply sorry for the l impact we caused to customers and travellers _ impact we caused to customers and travellers and anyone affected by

this including our company. we know what the _ this including our company. we know what the issue is, we are resolving and have _ what the issue is, we are resolving and have resolve the issue and now it is about _ and have resolve the issue and now it is about recovering systems out there _ it is about recovering systems out there. so — it is about recovering systems out there. . it is about recovering systems out there, ., ., it is about recovering systems out there. . ., ., it is about recovering systems out there. ., ., ., , there. so what went wrong? to be clear this was _ there. so what went wrong? to be clear this was not _ there. so what went wrong? to be clear this was not a _ there. so what went wrong? to be clear this was not a hack _ there. so what went wrong? to be clear this was not a hack or - there. so what went wrong? to be clear this was not a hack or cyber i clear this was not a hack or cyber attack and you don't have to change passwords. a faulty update meant millions of microsoft users saw this pop-up, millions of microsoft users saw this pop—up, the blue screen of death. it p°p5 up pop—up, the blue screen of death. it pops up if there is a critical error affecting the operation of your pc, in this case an endless slip of trying and failing to reset properly. what is the fix? it is not straightforward. every single machine affected needs a manual reboot in the safe mode which is not as simple as turning it off and on again. microsoft says some people have had to do it 15 times so it could take a while.— have had to do it 15 times so it could take a while. spare a thought for it departments. _ could take a while. spare a thought for it departments. there - could take a while. spare a thought for it departments. there will - could take a while. spare a thought for it departments. there will be . for it departments. there will be someone in crowdstrike who will be

in a lot of trouble right now for not getting this right, and a lot of people working this weekend and businesses all over the world to try to fix this problem and patch it up. but at the same time, this is the price we pay for being so reliant on digital infrastructure.— digital infrastructure. from travel chaos to grocery _ digital infrastructure. from travel chaos to grocery shop _ digital infrastructure. from travel chaos to grocery shop payment . chaos to grocery shop payment problems, there will now be tough questions asked about the damage done from one faulty update. how did it slip through microsoft's safety net? perhaps today is not the day to bang the drum of software updates. the outage has wreaked havoc on people's travel plans — with more than 4,000 flights cancelled around the world. at uk airports there have been huge queues and delays — all on a day which is supposed to be one of the year's busiest. our transport correspondent katy austin is at heathrow.

yes, that's right. when it comes to flights today was set to be the busiest for uk departures since 2019, before the pandemic. the summer holidays well and truly getting under way. many airports and airlines have been affected by this it issue around the world, some airlines having to resort to manual processes to get passengers on their way and as we enter what is going to be a busy, busy period, it is important to remember that when it is so busy, if anything happens to get things out of position that can all add up to a really big impact. what a start to the summer holidays. this was gatwick airport. passengers who should have been on planes forced to wait out delays. so people are tired. they've been handing out water. the boards don't really say anything, so it tells you where to go, but there's no departure...there's no departure board, like times of flights. and this was the scene at stansted. many airlines have been unable

to use their systems as normal. ryanair told people to leave airports if theirflight had been cancelled, as staff couldn't help them on site. at east midlands airport, the outage slowed everything down. we've had to revert back to pen and paper basically and manually check each of our customers in. of course that takes longer for our customers. so we've seen a good operation, but it's a slower operation and we expect that operation to continue today. edinburgh stopped accepting incoming flights. as queues built up, passengers tried to figure out their options. there was nothing on the boards. there was nothing, there was no ground staff. - a little bit stressful. hopefully it will be ok now, but the staff at the airport have been great. at amsterdam's schiphol airport, a major european hub, more queues and disruption. dutch airline klm suspended most of its operations. the us was particularly affected. look at all these planes stuck on the ground in newark. flights have continued at heathrow, britain's busiest airport,

but there have been delays and cancellations on one of the busiest days of the year here. among those affected has been american airlines, and here at heathrow airport terminal 3, for a time this morning, passengers were turning up to be told they couldn't drop off their bags and theyjust had to go away and wait for more information. on the railway, many of britain's train operators have seen an impact. most services have been running, but there have been short—notice changes and cancellations and problems with passenger information systems. people whose flights have been cancelled should be offered rebooking or a refund, but probably not compensation as it will count as "extraordinary circumstances". as the afternoon went on, some of the worst affected airlines were able to get up and running again. back at gatwick, that was the reaction to a system reboot after a nearly seven—hour wait to check in for a north atlantic flight to miami. but on such a busy day, the knock—on impact will take time to sort out. katy austin, bbc news.

and you can get all the latest on the travel turmoil here online. that's the situation here — let's look now at the travel impact across the world. in a moment, we'll speak to our correspondent shaimaa khalil in tokyo — but first let's go to ione wells who's at washington's regan airport. we know that us airlines have been particularly affected, what's the latest? . �* , particularly affected, what's the latest? ., �* , ., latest? that's right, the main im act latest? that's right, the main impact on _ latest? that's right, the main impact on the _ latest? that's right, the main impact on the us _ latest? that's right, the main impact on the us has - latest? that's right, the main impact on the us has been i latest? that's right, the mainj impact on the us has been on latest? that's right, the main - impact on the us has been on airline travel. we know about 5000 flights delayed and 2000 cancelled completely. the airline worst affected as delta, the world's second largest by passenger numbers and they are a big hub in atlanta, georgia has seen huge queues, people seeing multiple flights cancelled, travel chaos. also pictures around

the us of those blue screens of death, boards with no updates to what is going on, what is happening to bags and people's flights so there is a lot of confusion. at this airport they are saying things are getting back up and running, people having flights rescheduled for later today are into tomorrow, so things are starting to pick up. elsewhere in the us, other things have been affected, things like ups deliveries, also 911, the emergency services. so serious disruption faced across the country but i think things are starting to pick up but it is likely disruption will continue across the weekend as the knock—on effects of these delays and cancellations continues. knock-on effects of these delays and cancellations continues.— cancellations continues. thank you very much- — cancellations continues. thank you very much- now— cancellations continues. thank you very much. now to _ cancellations continues. thank you very much. now to shaimaa - cancellations continues. thank you very much. now to shaimaa in - cancellations continues. thank you i very much. now to shaimaa in tokyo. how have things been affected that they are? the how have things been affected that the are? ' . ., ., ., they are? the effect of the outage has varied in _ they are? the effect of the outage has varied in the _ they are? the effect of the outage has varied in the asia-pacific - has varied in the asia—pacific region. some colleagues have barely felt to tan here injapan it is a

mixed bag. we have seen the blue screen of death many times throughout the day. especially when i am here in the heart of the capital tokyo, famous for its screens, these have been going strong. in narita airport, the budget airline has been affected and had to ground at least 20 of its flights and again we have seen these pictures of people manually being checked in, these white boards with handwritten notes of cancellations. all in all i would sayjapan has gotten off lightly. compare that to australia. this outage has affected them deeply and on so many levels, universities, government agencies, blood donation centres. our colleagues at abc news australia say they haven't been able to function normally at the beginning of the day. in brisbane airport, all domestic flights were grounded for the day. it is very late at night

here in asia pacific. the region is going to wake up to see if this problem has been resolved or if they will have to deal with the knock—on effect of that outage. will have to deal with the knock-on effect of that outage.— effect of that outage. shaimaa, thank you- _ well, for the nhs it's gp practices in england and northern ireland that have been the most affected, with doctors struggling to access their records and online bookings. pharmacy services have also been hit. here's our health editor, hugh pym. life is usually hectic at gp practices, but a lot more so today. most in england had no access to electronic patient records, frustrating for doctors and patients. this has significant impact because actually the bulk of our workload, we need access to people's blood results and people's notes. and so there's a lot that we can't do. all we can really do is minor injuries and minor illness. at some health centres, only the sickest patients were being seen, with other appointments cancelled. yeah, tried to get an appointment today at a doctor's for half past

8am, i was told unfortunately due to the systems being down, there was no appointments available and to go to see a chemist. i can't get my sick note updated, . and unfortunately i was about to be sanctioned by the social security office _ only written prescriptions are available, with pharmacists warning patients the electronic system has failed. anybody who's coming in for their prescriptions, we have to tell them to go away, go back to the surgery and then get the old—fashioned fpios, which is the old green prescriptions, and then get that signed off by the doctor. really nice to meet you... ministers are monitoring developments across the health system. there's a genuine glitch that's affected systems right across the world, and it's having a particular impact on gp practices and pharmacy. we're working with colleagues across government to get things back up and working as quickly as possible. hospitals say urgent and emergency care has not been affected, and if people have got appointments booked, they should come in as normal. but no—one's denying that there has

been an impact on some routine day—to—day activities at nhs trusts. unfortunately due to the global it issues, we're going to need - to cancel your appointment. while surgeries are postponing some patients and resorting to paper records, nhs england says phone systems are working and there are measures to manage the disruption. but while services in northern ireland and england are still affected, gps can only hope the problems are resolved quickly. hugh pym, bbc news. around the world, banks, supermarkets and many businesses have been reporting disrupted services — with many unable to take digital payments. the cost to businesses worldwide is expected to be huge. let's talk to our economics editor, faisal islam. businesses will be counting the cost, won't they?— businesses will be counting the cost, won't they? absolutely. we have never— cost, won't they? absolutely. we have never seen _ cost, won't they? absolutely. we have never seen the _ cost, won't they? absolutely. we have never seen the impact - cost, won't they? absolutely. we have never seen the impact of. cost, won't they? absolutely. we have never seen the impact of an j cost, won't they? absolutely. we i have never seen the impact of an it outage like this on so many sectors,

so many countries at exactly the same time. right now though it looks like it is very highly disruptive rather than disastrous but it isn't overjust rather than disastrous but it isn't over just yet. rather than disastrous but it isn't overjust yet. most keenly rather than disastrous but it isn't over just yet. most keenly seen rather than disastrous but it isn't overjust yet. most keenly seen in the share price of a crowdstrike, that company that very few people had heard of before this morning. their shares opening on the stock exchange in new york fell 15%, losing several billion dollars in value. it has recovered a little bit, it is value. it has recovered a little hit, it is down about 11% but you can see that the value of that company has gone down as people seek the blame for it. technologists around the world are saying this is the biggest it outage ever, including the founder of the tesla and the owner of x, elon musk, saying it is the biggest it fail ever and other experts concur with that. so some relief note that this isn't the result of a malign influence from a foreign state or a criminal network. but actually some ceos i have been speaking to say

hang on a minute, this was supposed to be the medicine, this software, it was supposed to solve the problem is not cause them. so they are left a little baffled about how it can take out so many companies at the same time around the world. so that is the concern. we haven't seen the end of this yet but more about disruption than disaster. thank you very much- — let's have another word with our technology editor zoe kleinman. thisjust shows how dependent we are on it and how vulnerable we are? there is a saying isn't there that convenience is the enemy of security and ifeel like convenience is the enemy of security and i feel like this convenience is the enemy of security and ifeel like this is convenience is the enemy of security and i feel like this is a convenience is the enemy of security and ifeel like this is a really big world example of exactly that. we are becoming so dependent on digital payments, on using one system where we keep everything, where we do all of our work. businesses relying on the one system to keep all of their operations going. and what we find is that when that system has a problem at their end, there is very, very little you can do about it. and

i think lots of people have been saying to me today that they are getting cash out of the bank, that they are starting to get out the notebook and pens and paper and start to actually think about using alternatives and notjust relying on one system in case it goes wrong. how long that will last i don't know but for now there is a bit of innovation and a bit of thought going on, i think, about how we can dovetail our digital lives. flit dovetail our digital lives. of fashion methods as well. our top story this evening... planes, banks, and health services worldwide are thrown into chaos by a mass global outage of it. and us presidentjoe biden says he will return to the campaign trail next week after isolating with covid — we have the latest from the presidential campaigns. — we have the latest coming up on bbc news, ben stokes ends a i75—run west indies partnership as the visitors frustrate england on the second day of the second test at trent bridge.

several people have been arrested following violent disorder last night in leeds, after social workers went to deal with a child protection issue in the harehills area of the city. a double decker bus was set on fire and police were attacked by a large group of people throwing bricks and missiles, forcing them to withdraw. no—one was injured. from leeds, our uk editor ed thomas reports. police cars abandoned, smashed up. officers attacked and in retreat. a bus trashed and set on fire. this was harehills in leeds last night — uncontrolled violence. and today the damage done was left on display for all to see.

how upset are you are at seeing this? oh, horrible. it hurts me. harehills is broken, it's snapped in two. it was very horrifying. people were running, people were shouting. it's scary. it's very bad. it's not good for society. it's not good for the community. and it's not good also for the name of the nation we are living. - is that what started all this? yes — police say they were called here after social workers dealing with a child protection issue were met with hostility. this man is from the roma community here, from romania. she's a kid. how many children? five kids. he says the family involved are also roma and a number of children were removed from their house. we cannot identify them but we understand this was the family today. we are roma. all the government, all the uk, they think about our community, we're bad. but because what they did, what they did should not be.

shame! police say several people have now been arrested. and last night this was local councillor mothin ali... this is our neighbourhood! ..appealing for calm. today, he's hopeful this won't happen again. it is our community. anything bad that happens here happens to us. and we've got to make sure that we work together to try and resolve that. police are now reviewing social media video and cctv. they say more arrests will follow. ed thomas, bbc news, leeds. the us presidentjoe biden has said will return to the campaign trail next week after isolating with covid, amid growing speculation over whether he will or won't pull out of the presidential race. last night, donald trump formally accepted the nomination for the republican party to run for president again. our north america editor sarah smith is in milwaukee.

yeah, that statement from president biden saying he was looking forward to getting back on the campaign trail next week is obviously a clear rebuke to the growing number of senior democrats who are urging him to end his re—election bid. at that is while donald trump is celebrating what was a very successful convention for him here in milwaukee. cheering. with his name in lights, there is only one star in this party. in fact, the entire election is all about him. we were told he had changed, softened since the shooting, to sound like this. the discord and division in our society must be healed. i am running to be president for all of america, not half of america. applause. there was a tribute to corey comperatore, the firefighter killed in the shooting. his funeral�*s taking place today. i'm not supposed to be here tonight... he described his response to the attempted assassination. i raised my right arm and started shouting,

"fight, fight, fight!" crowd chants "fight, fight, fight". and then the real donald trump started to fight his way out. drill, baby drill, and close our borders. claiming falsely that he'd won the 2020 election, as well as this. has anyone seen silence of the lambs? you see, he's back. the late, great hannibal lecter... that's more what we're used to. he'd love to have you for dinner. he just can't help himself. and it's what the die—hard fans adore. the speech as written was designed to appeal to undecided voters watching on tv. they got vintage trump instead, but he is ahead in the polls so he can probably afford to be himself. god bless you, wisconsin... there was a very rare sighting of his wife melania, which seemed to catch even him by surprise. music. then an attempt at a kiss of sorts.

and an entire trump dynasty in waiting now that he's totally ta ken over the party. republicans have got good reasons to be celebrating. donald trump escaped death to become their candidate, and he's leading in the polls. so whilejoe biden may have to pull out of this race, trump can say he's on course for victory. joe biden is still isolating at home after contracting covid as his campaign is furiously denying reports that he is considering dropping out. joe biden is more committed than ever to beat donald trump, and we believe on this campaign we are built for the close election that we're in. it's just three weeks sincejoe biden's disastrous performance threw his whole campaign into jeopardy, and things only got worse since then. while donald trump just seems to go from strength to strength. there are three months till the election. sarah smith, bbc news, milwaukee, wisconsin. the un's top court has said

that israel's occupation of palestinian territories is against international law. the international court ofjustice said israel should stop settlement activity in the occupied west bank and eastjerusalem and end what it called its illegal occupation of those areas and the gaza strip. the icj's ruling is not legally binding but it's the first time it has pronounced on the legality of the 57—year occupation. israel's prime minister said the court had delivered a decision of lies. a court in russia has found the us journalist evan gershkovich guilty of espionage and sentenced him to 16 years in prison. the 32—year—old has been in detention since march last year. he and his employer, the wall streetjournal, have vigorously denied the allegations and the newspaper called the case disgraceful and a sham. our russia editor steve rosenburg reports from the city of yekaterinburg, where the trial took place.

the trial was behind closed doors. for the verdict we were allowed in but where was he? there, almost hidden from the cameras in the far corner of the glass cage that is the dockin corner of the glass cage that is the dock in a russian court room. he looked like he had lost weight. the judge found him guilty of spying and sentenced the wall streetjournal reporter to 16 years in a high security penal colony. whatjust happened in this courtroom is unprecedented in the history of modern russia. an american journalist convicted of espionage in a trial that was held behind closed doors. the trial that us officials have dismissed as a sham. in a joint statement, the wall streetjournal�*s publisher described as a disgraceful

sham. he was arrested at a steakhouse on a reporting assignment. he accused... his employer has accused moscow of stockpiling american citizens in russian jails to trade them for russians jailed abroad. is a prisoner swap likely? it has happened before. in 2022, russia freed this us basketball star. in return she was exchange for an arms dealer. donald trump promises big but the biden administration is already in discussion with moscow about the journalists and other americans jailed in russia. it is unclear how close a deal is. what is

clear is that an american reporter has been pronounced as fire without any evidence being made public. all he can do now is wait. the president of ukraine, volodymyr zelensky, has become the first foreign leader to address the cabinet at downing street in almost 30 years. during the meeting, he called on sir keir starmer to show leadership by easing restrictions on ukraine using long—range missiles on military facilities in russia. a week today the olympics get underway in paris with what promises to be a spectacular opening ceremony on the river seine, followed by a fortnight of thrilling sporting entertainment. kieran reilly will be representing team gb — and as world champion is in with a strong chance of a medal in one of the most spectacular sports at the games, freestyle bmx. katie gornall has been to meet him. kieran reilly is known for defying gravity. the 22—year—old has flipped,

whipped and spun his way to the top of his sport. he is european champion, world champion and hot favourite to become olympic champion. i started bmx with no intentions of trying to qualify to go to the olympic games and then now to get this opportunity to go to the biggest sporting competition in the world and to be in such a good sport, like, the more i talk about it i get like goose bumps because it's just a mad feeling to be saying that. it was only four or five years ago that i was on a building site and i hated it and i would have loved to be where i am now. i strived for it, you know? so like before i drop injust remembering that and remembering why i started bmx. it's because i love the sport. this olympicjourney started in gateshead in the north—east of england. reilly was nine when he first picked up a bmx bike and ii when he first started competing. looking back now, especially, i mean, you can see how animated my face is on some

of the clips, how happy i am. i never had energy for anything unless i was on my bike. it was the only thing i ever put work into and i know if i look at the 12—year—old me on this video, how buzzing i would have been to see the life i'm living now. his work ethic has fuelled remarkable progress. two years ago, reilly pushed the boundaries of what many thought was possible... ..and landed the world's first bmx triple flair. incorporating three backflips with a half twist, it is the sort of trick only previously attempted on computer games. since his triple flair triumph, kieran reilly has added gold at the world championships in glasgow... ..and at the european games in poland. all signs point to more success in paris. all my friends will make jokes about, like, a gold letterbox, having the gold postbox where i'm from. and, like, you know, maybe if i go to the games and win gold we could start a skate park in newcastle. i could move back and live happily ever after!

that's a hell of a dream to have. oh, it's a big one. so if you are watching this and you're from newcastle you best pick a bike up, if i'm going to build a skate park! if reilly does achieve his olympic dream, it will be some time before he comes back down to earth. katie gornall, bbc news. time for a look at the weather, here's elizabeth rizzini. too hot for some in fact, lots of sunshine around in fact we have widely seen temperatures in the mid to high 20s. 26 celsius in sunderland and further south in st james's park in london we got to 32 celsius, making it the hottest day of the year so far. but it hasn't been warm and sunny everywhere. there has been quite a lot of cloud and a few spots of drizzle toward western coast and plenty of rain across northern ireland and scotland too. it will push eastwards overnight tonight. clearskies overnight tonight. clear skies towards overnight tonight. clearskies towards the east still, it will feel muqqy towards the east still, it will feel

muggy and warm, uncomfortable for sleeping and these will be the