you where to go, but there's no departure — like, times of flights. and i want to start with saying, we are deeply sorry for the impact that we've caused to customers, to travellers, to anyone affected by this, including our company. there will be someone in crowdstrike who will be in a lot of trouble - right now for not getting this right and there will be a lot of people . working this weekend in businesses all over the world to try _ and fix this problem. some experts say this could be the biggest global it failure ever. we'll run through all the chaos and try to get to the bottom of some of the confusion, too. also coming up, the top un court says the israeli occupation of palestinian territories is illegal. it's the first time the icj has ruled on this. we'll look at what it

means for the region. welcome to the programme. it's been a day of worldwide it chaos, after a global outage hit systems in multiple countries, affecting millions of people. more than 4,000 flights have been cancelled globally, banking, and healthcare has been affected, and some tv channels have been taken off air. a cybersecurity company, crowdstrike, said it's found a defect in a software update for users of microsoft windows, and that a fix had been put in place. microsoft said their apps and services have now recovered. but the computer difficulties caused some of the biggest us and european airlines to ground their planes, causing chaos at airports around the world. this is the airport in berlin, in germany, where queues have been forming all day. at the airport in the spanish capital, madrid, you can also see the passengers waiting for their flights. airports in the italian capital rome have also been severely affected.

applause and this is the moment at gatwick airport, in london, that electronic boards came back to life. long queues had formed there, as well as at heathrow aiport and stansted, one of the worst affected in europe. here's our technology editor zoe kleinman. music. the world woke up this morning to global chaos. massive tech outages are impacting airlines, businesses, offices, companies worldwide. airports were affected, with thousands of flights grounded all over, from the uk to hong kong to the us. my husband, they put him on a 10am flight and then the rest of us tomorrow, so that's not going to work. this flight radar data shows the sky emptying out as the outage took hold. here, medicine deliveries to pharmacies were disrupted, and gps in england had problems accessing patient records.

it even affected software used by broadcasters and rather abruptly took some tv channels of air. the cause? at crowdstrike, we monitor trillions of cyber events... i a single update from this us antivirus company. you may have never heard of the cybersecurity firm crowdstrike before, but it has nearly 2a,000 customers around the world, many of them huge organisations like airlines and banks. we stop a lot of bad i things from happening. we're deeply sorry for the impact that we've caused to customers, to travellers, to anyone affected by this, including our company. so we know what the issue is. we're resolving and have resolved the issue. now it's recovering systems that are out there. so what went wrong? first of all, to be clear, this was not a hack or cyber attack. you don't need to change your passwords. a faulty update meant millions of microsoft users saw this screen pop up. if you know it, it'll make you shiver — the blue screen of death.

it pops up when there's a critical error affecting the operation of your pc, in this case accompanied by an unending loop of trying and failing to restart and launch properly. it only affected machines running microsoft, but there are a lot of them. and what's the fix? well, it's not straightforward. every single machine affected needs a manual reboot in safe mode, which is not as simple as turning it off and on again. microsoft says some people have had to do it 15 times, so it could take a while. spare a thought for it departments. there will be someone in crowdstrike who will be in a lot of trouble right now for not getting this right, and there will be a lot of people working this weekend in businesses all over the world to try and fix this problem and to patch it up. but at the same time, you know, this is the price we pay for being so reliant on digital infrastructure. from travel chaos to grocery shop payment problems, there'll now be tough questions about the damage done by one faulty update.

how did it slip through microsoft's safety net? the cybersecurity world still advises that it's a good idea to keep on top of software updates, although perhaps today is not the day to bang that particular drum. zoe kleinman, bbc news. zoey taking us through the major updates. let's take a look at transport which was majorly hit. 0ur transport correspondent katy austin reports from heathrow airport. what a start to the summer holidays. this was gatwick airport. passengers who should have been on planes forced to wait out delays. so people are tired. they've been handing out water. the boards don't really say anything, so it tells you where to go, but there's no departure...there's no departure board, like times of flights. and this was the scene at stansted. many airlines have been unable to use their systems as normal. ryanair told people to leave airports if theirflight had been

cancelled, as staff couldn't help them on site. at east midlands airport, the outage slowed everything down. we've had to revert back to pen and paper basically and manually check each of our customers in. of course that takes longer for our customers. so we've seen a good operation, but it's a slower operation and we expect that operation to continue today. edinburgh stopped accepting incoming flights. as queues built up, passengers tried to figure out their options. there was nothing on the boards. there was nothing, there was no ground staff. - a little bit stressful. hopefully it will be ok now, but the staff at the airport have been great. at amsterdam's schiphol airport, a major european hub, more queues and disruption. dutch airline klm suspended most of its operations. the us was particularly affected. look at all these planes stuck on the ground in newark. flights have continued at heathrow, britain's busiest airport, but there have been delays and cancellations on one of the busiest days of the year here.

among those affected has been american airlines, and here at heathrow airport terminal 3, for a time this morning, passengers were turning up to be told they couldn't drop off their bags and theyjust had to go away and wait for more information. 0n the railway, many of britain's train operators have seen an impact. most services have been running, but there have been short—notice changes and cancellations and problems with passenger information systems. people whose flights have been cancelled should be offered rebooking or a refund, but probably not compensation as it will count as "extraordinary circumstances". as the afternoon went on, some of the worst affected airlines were able to get up and running again. back at gatwick, that was the reaction to a system reboot after a nearly seven—hour wait to check in for a north atlantic flight to miami. but on such a busy day, the knock—on impact will take time to sort out. katy austin, bbc news. with me now is our correspondent

helena wilkinson. so this is been a huge impact in so many areas and parts of the world. bring us up—to—date. where are we now? fix. bring us up-to-date. where are we now? �* ., bring us up-to-date. where are we now? �* ., , now? a global impact and it is extraordinary _ now? a global impact and it is extraordinary to _ now? a global impact and it is extraordinary to see _ now? a global impact and it is extraordinary to see just - now? a global impact and it is extraordinary to see just howl now? a global impact and it is - extraordinary to see just how much has been affected by this. we heard about that software bug that has been fixed but experts say the manual reboot of each of the affected microsoft computers will take a huge amount of work. we heard in the report there that things that airports are starting to get back to normal quite slowly, but over the last few hours some airline services are beginning to return back to normal. here in the uk, heathrow and gatwick airport saw huge disruption earlier on today over many hours but things are beginning to look better for passengers and of course, a really busy today date today with people getting away for the summer holidays. we can bring you the

latest from united airlines from the last 20 minutes, they posted on twitter that they have received some flights but expects schedule disruptions to continue throughout friday —— x. also, here in the uk, we heard about the problems at some gp surgeries and some pharmacies as well. we have heard again in the last a0 minutes that there has been ambulance services have recorded higher than normal demand while the it outage was going on. in particular, in london, the capital, the surge in london has been described as huge. so continuing disruption across the world will stop it has been fixed, the issue, but it will continue for the rest of today, tomorrow and perhaps further down the line. we today, tomorrow and perhaps further down the line-— down the line. we have heard the help minister _ down the line. we have heard the help minister here _ down the line. we have heard the help minister here in _ down the line. we have heard the help minister here in the - down the line. we have heard the help minister here in the uk - down the line. we have heard the | help minister here in the uk urging patients, people, well, patients to be patient when dealing with gps and

accessing health services because clearly the string will be significant. what about people watching at home in terms of things like future risks and what to be looking out for?— looking out for? we've had a statement — looking out for? we've had a statement from _ looking out for? we've had a statement from the - looking out for? we've had a statement from the national| statement from the national cybersecurity centre this evening. what they are warning is for people to be on guard, to be very alert, forfishing issue incidents in the wake of this global it out sage fishing is when they are messages intended to trick the person in revealing sensitive information and possibly transferring money as well. we had a statement from the ncsc saying an increase in fishing referencing in this outage has already been observed as opportunistic malicious act to take advantage of the situation and the urging —— that organisation is urging —— that organisation is urging other organisations to review

guidelines to protect against attacks and calls for all of us to be on alert whether it be e—mails or text messages, not to fall for it. take you for bringing us up to date with the latest. joining me is tom parker, netspi's chief technology officer. netspi is a cybersecurity platform that offers businesses security testing and services. thank you for coming onto the programme. can you talk us through in relative simple terms, but what we know about what actually happened, do we know a sequence of events here? it is happened, do we know a sequence of events here?— events here? it is important not to seculate events here? it is important not to speculate about _ events here? it is important not to speculate about these _ events here? it is important not to speculate about these matters, i events here? it is important not to speculate about these matters, it| events here? it is important not to| speculate about these matters, it is important not to have kneejerk reactions and keep composed in a time of crisis like this. what we know is there was an update pushed through the crowdstrike agent that resulted in blue screens of death and is one of your correspondence mention, it requires manual

intervention with the desktop or server which, for you and i at home, fixing on a computer is an inconvenience, but if you have tens of thousands of workstations, you know how to individually go to in your company, that becomes fairly disruptive in we will be dealing with this for weeks to come. flan disruptive in we will be dealing with this for weeks to come. can you talk to me about _ with this for weeks to come. can you talk to me about turning _ with this for weeks to come. can you talk to me about turning it _ with this for weeks to come. can you talk to me about turning it off - with this for weeks to come. can you talk to me about turning it off and i talk to me about turning it off and on again, which is like an office stroke, but how serious is that as a solution here? —— joke. unfortunately switching it off and on will not fix it because the agent that loads the faulty software update will continue to load every time it on and off so i'm sure it many people have tried it to no avail. unfortunately, the computer has to be booted into a special mode. this is generally something that requires some expert experience in order to effectively, manually remove the software that is causing the blue screens and then rebooting

the blue screens and then rebooting the machine again, so unfortunately, it is not a trivial process. you the machine again, so unfortunately, it is not a trivial process.— it is not a trivial process. you had to do it there _ it is not a trivial process. you had to do it there at _ it is not a trivial process. you had to do it there at the _ it is not a trivial process. you had to do it there at the end of - it is not a trivial process. you had to do it there at the end of your. to do it there at the end of your last answer, about time frames. but surely, the big companies with big it departments and big budgets, they should be able to get around and individually access in sort this relatively quickly. i individually access in sort this relatively quickly.— individually access in sort this relatively quickly. i think should is the operative _ relatively quickly. i think should is the operative word _ relatively quickly. i think should is the operative word here. - relatively quickly. i think should is the operative word here. thisj relatively quickly. i think should l is the operative word here. this is been a real exercise in business continuity planning. at the end of the day, crowdstrike is one of many pieces of sensitive software that can run with a really high privilege in an operating system that could cause this kind of outage and this blue screen so i think businesses really need to start reflecting, especially we talked about airlines and transportation, hospitals, these are critical sectors that we really don't want to be disrupted. i think this is a good exercise for us to then reflect on, how to become back more quickly in the event of

something like this occurring. this something like this occurring. as for crowdstrike, a company up until today, most people will never have heard of, a share price took a battering, understandably, and circumstances. talk to us about the company, what you think the events of today need for it.— of today need for it. yesterday before this _ of today need for it. yesterday before this happened - of today need for it. yesterday i before this happened crowdstrike of today need for it. yesterday - before this happened crowdstrike was a leader in the cybersecurity industry, one of the largest companies in the sector, today they still are in tomorrow they will continue to be. this type of defect can happen to anyone. i think my suggestion and he would using crowdstrike and considering using crowdstrike and considering using crowdstrike is obviously, the response crowdstrike at the sides to have, the transparency that they have, the transparency that they have in cybersecurity trust is really important so the most important thing here is to acknowledge this could happen to anyone. 0bviously, acknowledge this could happen to anyone. obviously, there are lessons to be learned on the crowdstrike

team, but what is important is the consumer of their products is to take a look at how they have rebuilt their trust with customers and how they will prevent this from happening in the future. fascinating. thank you very much for that. we finished there about talking about crowdstrike, who exactly are they and how has this failure to deliver such a widespread global impact. here is our world business reporter david. there is a reason crowdstrike exist, but laws to protect software uses from the problems we have seen today. as a cybersecurity firm, its focus is managing external threats from hackers and other bad actors so it's a huge embarrassment for the company to find itself at the heart of the global situation. the company based in austin, texas founded in 2011. six years on, it was valued at $1 billion. at the time it closed on thursday, the market cap or overall value was around 8a and a half billion dollars. but then april that

a constant update for its software on microsoft windows devices and here is what happens. the blue screen of death. it sent machines into a boot loop, starting and restarting repeatedly and unsuccessfully. as the companies role in the global story became clear, the share price fell by a fifth in premarket trading is that the 15% when it opened. at/ billions of dollars off of the company's value. in a statement earlier, the company ceo said... but the global destruction continues, investors will be watching carefully to see how its response to the challenge unfolds. let's ta ke let's take a quick look across america. 0ur correspondent ione wells is at ronald reagan washington national airport. in the us the main way this is impact to customers as airlines.

some of the biggest airlines here have experienced severe delays —— delays, some cancellations the latest is that at least 1300 had been deleted, 675 cancelled. here at reagan airport in washington, dc, number of flights had been delayed and cancelled although most passengers have said they had able to be as scheduled their flights either for later today or tomorrow, most airlines are starting to get things back up and running after the outage today. president biden had been briefed on the situation, but this is a airline problem at the moment, a technical difficulty they are experiencing. all things are relatively calm here, we have seen footage of some airports across the us facing more significant disruption with big crowds of people, unsure whether they will be able to get on their flight, but also those infamous blue screens showing, basically nothing is working. people unsure if they are able to check in bags, if their flight is still running because screens are showing a total blue,

essential arrow message at some major airports at the moment. things are starting to get up and running this morning. —— error message. delta come the second biggest operator in terms of passenger numbers were having to pause flights completely, they are now back up and running. similarly american airlines and united were also facing difficulties, but again, slowly things starting to get back to normal. so come while there has been significant disruption and likely to be significant disruption, pass and she was slowly starting to back off the ground again. plenty more coming up. around the world and across the uk. this is bbc news.

this is bbc news. in a landmark opinion, the un's top court has said that israel's occupation of palestinian territories is against international law. the international court ofjustice said israel should stop settlement activity in the occupied west bank and eastjerusalem and end

its "illegal" occupation of those areas and the gaza strip. the icj's advisory opinion is not legally binding but it's the first time it has delivered a position on the legality of the 57—year occupation. by 11 votes to four is of the opinion that the state of israel's continued presence in the occupied territory is unlawful. by 11 votes to make four is of the opinion that the state of israel is under an obligation to bring an end to... sorry, to bring an end to its unlawful presence in the occupied palestinian territory as rapidly as possible. israel's prime minister benjamin netanyahu criticised the court opinion as a, quote, "decision of lies". he said, "thejewish people are not occupiers in their own land — not in our eternal capital jerusalem, nor in our ancestral heritage ofjudea and samaria" — which is what is internationally

known as the west bank. the palestinian delegation at the hague welcomed the opinion. this is a watershed moment for palestine, forjustice, and for international law. israel's occupation has been declared unlawful by the world court, which has stipulated that it must be terminated completely and as rapidly as possible. this means israel is under an obligation to end this illegal colonial enterprise unconditionally, and in our view, that means immediately and totally. let's speak to paola gaeta, who is a professor of international law at the geneva graduate institute of international and development studies. thank you forjoining us. what you make of this ruling? it is thank you forjoining us. what you make of this ruling?— make of this ruling? it is a historical— make of this ruling? it is a historical ruling. _

make of this ruling? it is a historical ruling. for- make of this ruling? it is a historical ruling. for the i make of this ruling? it is a i historical ruling. for the first time international court ofjustice, not only established the presence of israel in the occupied territories is illegal, but also established the variety of violations of international law by israel due to its practice in the occupied territories. so it is also very comprehensive of an opinion. what comprehensive of an opinion. what im act comprehensive of an opinion. what impact does _ comprehensive of an opinion. what impact does it _ comprehensive of an opinion. what impact does it have, _ comprehensive of an opinion. what impact does it have, in _ comprehensive of an opinion. what impact does it have, in real life, in the region now? this impact does it have, in real life, in the region now?— in the region now? as you say, certainly. _ in the region now? as you say, certainly. the _ in the region now? as you say, certainly, the chorus _ in the region now? as you say, certainly, the chorus of - in the region now? as you say, j certainly, the chorus of opinion in the region now? as you say, i certainly, the chorus of opinion is not binding but it carries a lot of moral value and authoritative value. it is also an legal opinion so it states the law and by stating the law first it has an impact on the states and it said, the court every states and it said, the court every state and international organisations including the united nations not to recognise the

legality of the presence of the israeli. in addition to that, naturally, very much this would guide the foreign policies of states and this would put pressure on israel and isolate israel, perhaps, even more. israel and isolate israel, perhaps, even more-— israel and isolate israel, perhaps, even more. many countries did not recornise even more. many countries did not recognise any _ even more. many countries did not recognise any way? _ even more. many countries did not recognise any way? of _ even more. many countries did not recognise any way? of course. - even more. many countries did not recognise any way? of course. butj recognise any way? of course. but little by little _ recognise any way? of course. but little by little i — recognise any way? of course. but little by little i think _ recognise any way? of course. but little by little i think will— little by little i think will change. we will have to wait will see. it could be some sort of casket in terms of legal proceedings that could be brought against israel or israeli leaders. for instance, the court has also stated that gaza is an occupied territory even though israel disengaged in 2005 and it says it is even more now occupied because of the conflict and this would have an impact on the current

proceedings. in addition to that, it is claimed the settlements by israel in the west bank and eastjerusalem are contrary to international law. this is the basis for war crimes in the international agreement report is currently investigating the situation in palestine and investigating the responsibility of the settlements will stop so a variety of legal effects that can be made from this ruling. what variety of legal effects that can be made from this ruling.— variety of legal effects that can be made from this ruling. what do you make of the — made from this ruling. what do you make of the argument _ made from this ruling. what do you make of the argument of— made from this ruling. what do you | make of the argument of netanyahu that the jewish people are make of the argument of netanyahu that thejewish people are not occupiers in their own land to? that is an important _ occupiers in their own land to? that is an important of— occupiers in their own land to? trisgt is an important of the court has offered a separate opinion, according to her view, the court should not have announced on this matter because of the conflict between israel and palestine is bigger than simply evaluating the

legality of practices and policies of israel and the area. and she claims it is the claim of israel and those territories historically, considered to be part of thejew identity and also calling on the right of israel... so she said perhaps the court should not have announced on this matter without all of the picture on this matter. i seek. thank you for coming onto the programme with this matter. stay with us. plenty more coming up. bye— bye. hello.

today has brought the uk's hottest weather of the year so far. temperatures for some climbed into the low 30s celsius, and look at this beautiful scene sent in by a weather watcher in dorset. there was quite a lot of sunshine in places. however, that wasn't the story everywhere. more cloud in the mix here in county down. northern ireland and parts of scotland have seen quite a lot of cloud in advance of this frontal system. this is going to be sweeping its way eastwards over the weekend, bringing some outbreaks of rain and bringing something cooler and fresher. but for the time being, pretty warm and humid through this evening and tonight. quite misty and murky for south—west england and for wales, and these outbreaks of rain spinning in across northern ireland and western scotland. 0vernight lows between 13—17, maybe around 18 degrees in some places. so we head into tomorrow, and these outbreaks of rain affecting northern ireland, western scotland and then some heavy rain spinning in across the south—west of england and wales. but for eastern scotland and eastern england, we will hold on to something drier and a little bit brighter. and staying pretty warm as well — 25, 26, maybe 27 degrees.

could see the odd sharp shower breaking out across east anglia, other parts of eastern england, but through south—west england, wales, into north—west england, the isle of man, northern ireland, western scotland, we will see these outbreaks of rain, some of that rain on the heavy side. eastern scotland, say across aberdeenshire, likely to hold on to a bit more in the way of sunshine and temperatures into the low 20s celsius. now, as we head through saturday evening, we will see some of these heavy downpours pushing eastwards. we may see a few thunderstorms just clipping into the south—east corner, but all of that will sweep its way eastwards as we get into sunday, with a little temporary ridge of high pressure building in behind and some cooler, fresher air following from the atlantic. so a very different feel to the weather on sunday. some rain to start off across shetland, a residue of cloud across eastern england, then some spells of sunshine. but i think we will see a bit more cloud rolling its way in from the west through the day, perhaps giving one or two showers, but these temperatures north to south, 15—22 degrees. so certainly a cooler, fresher feel, and for the most part, we will stick with that

into next week. still feeling warm in any sunshine. it certainly won't be raining all the time, but there is some wet weather in the forecast.

hello, i'm lewis vaughanjones. you're watching the context on bbc news.

a russian court sentences us reporter evan gershkovich to 16 years in a penal colony. sport now — and for a full round—up, from the bbc sport centre, here's adam. hello from the bbc sport centre. still one or two players out on the course at royal troon as round two of golfs 152nd open championship draws to a close. it's been a tough day, with just 18 players shooting below par. 2019 champion shane lowry is amongst them, a two under par 69 makes him the clubhouse leader on seven under. two shots further back the leader after the opening round, daniel brown — as isjustin rose, who equalled the best round of the day to date with a three under par 68. but it's lowry out in front, and it's bringing back memories from port rush five years ago.

a lot of irish people