the cause not a cyberattack, but a software hug from a firm called crowdstrike. we're here to make sure that every customer is fully recovered and we're not going to relent until we get every customer back to where they were. iamat i am at crowdstrike headquarters where there are tough questions for the company behind the world's biggest it meltdown. with health care, banking and payment systems all affected, we'll be looking at the mayhem caused. also on the programme... the un's top court says israel's occupation of the palestinian territories the west bank, gaza, and eastjerusalem is illegal. in russia, a sentence of 16 years for the us journalist evan gershkovich on spying charges. the trial is dubbed a sham by his employer. and a fond farewell from hundreds of runners at the funeral ofjoss naylor, the king

of the fells. on bbc london... stay with us here on bbc news for continuing coverage and analysis from our team of correspondents in the uk and around the world. good evening. after a day of worldwide it chaos caused by a global outage, the boss of the cybersecurity firm responsible has said it could be some time before all systems are back up and running. thousands of flights have been cancelled, banking and health care has been affected, including the nhs, and some tv channels have been taken off air. millions of people have been affected. the problems were first reported in australia before spreading across the world including here, where there were delays and big queues at airports. the american cybersecurity firm

crowdstrike did finally come forward to admit a defect in a software update it had issued, which crashed windows devices. the company is deploying a fix, but not before widespread mayhem. tonight, we will be looking at exactly what happened and how it has affected patients, passengers and businesses. our first report is from our technology editor, zoe kleinman. music. the world woke up this morning to global chaos. massive tech outages are impacting airlines, businesses, offices. thousands of flights grounded globally, long queues, frustrated passengers. there was nothing on the boards. there was nothing. there was no ground staff. in the uk, doctors�* surgeries forced to let down patients. we're going to have - to cancel your appointment. businesses unable to serve customers. i tried to receive a credit card payment and itjust would not accept it — credit card and debit card.

and tv programmes abruptly taken off air. the cause? at crowdstrike, we monitor trillions of cyber events. a single update from this us antivirus company. you may have never heard of the cybersecurity firm crowdstrike before, but it has nearly 2a,000 customers around the world, many of them huge organisations like airlines and banks. we stop a lot of bad things from happening. we're deeply sorry for the impact that we've caused to customers, i |to travellers, to anyone affected | by this, including our companies. so, um, we know what the issue is. uh, we're resolving and have resolved the issue now — - it's recovering systems that are out there. _ so what went wrong? first of all, to be clear, this was not a hack or cyber attack. you don't need to change your passwords. a faulty update meant millions of microsoft users saw this screen pop up. if you know it, it'll make you shiver — the blue screen of death. it pops up when there's a critical error affecting the operation of your pc, in this case accompanied

by an unending loop of trying and failing to restart and launch properly. it only affected machines running microsoft, but there are a lot of them. and what's the fix? well, it's not straightforward. every single machine affected needs a manual reboot in safe mode, which is not as simple as turning it off and on again. microsoft says some people have had to do it 15 times, so it could take a while. spare a thought for it departments. there will be someone in crowdstrike who will be in a lot of trouble right now for not getting this right, and there will be a lot of people working this weekend in businesses all over the world to try and fix this problem and to patch it up. but at the same time, you know, this is the price we pay for being so reliant on digital infrastructure. from travel chaos to grocery shop payment problems, there'll now be tough questions about the damage done by one faulty update. how did it slip through microsoft's safety nets?

the cybersecurity world still advises that it's a good idea to keep on top of software updates, although perhaps today is not the day to bang that particular drum. zoe kleinman, bbc news. as we heard, the firm behind the outage, crowdstrike, has held up its hands but admitted that it will take time for things to get back to normal. our correspondent, emma vardy, is outside their headquarters in austin, texas. as zoe said, not many people will have heard of this company which has accidentally created such chaos? crowdstrike based here in austin has gained a strong reputation in a short space of time for providing very strong top it security solutions so it is relied upon by lots of different companies, it operates in more than 100 countries around the world and as well as it security it also gets called in to investigate hax and it does some of

the detective work about who the hackers are behind major cyber attacks, so the chief executive today has said he is deeply sorry for what happened but as to why a software update because so many problems, the answer to that is not exactly clear, some experts have speculated perhaps it was a lack of testing which led to weaknesses stick slipping through book clearly crowdstrike will face some credibility problems, its stock price has fallen, and there will be questions over what repercussions software firms like this should face when floors cause major disruption. thank you very much. the outage has wreaked havoc on people's travel plans, thousands of flights cancelled around the world. at uk airports, there have been huge queues and delays, all on a day which is supposed to be one of the year's busiest. here's our transport correspondent, katy austin. what a start to the summer holidays. at gatwick airport, passengers who should have been on planes

were forced to wait out delays. so people are tired. they've been handing out water. the boards don't really say anything, so it tells you where to go, but there's no departure... there's no departure board, like, times of flights. many airlines have been unable to use their systems as normal. we've had to revert back to pen and paper basically and manually check each of our customers in. of course, that takes longer for our customers. so we've seen a good operation, but it's a slower operation, and we expect that operation to continue today. from chaos at amsterdam to planes stuck on the ground at newark in the us — cancellations and delays spread around the world. edinburgh stopped accepting incoming flights. as queues built up, passengers tried to figure out their options. a little bit stressful. hopefully, it will be i ok now, but the staff at the airport have been great. here at heathrow airport terminal 3, for a time this morning, passengers were turning up to be told they couldn't drop

off their bags and theyjust had to go away and wait for more information. 0n britain's railway, most services have been running, but there have been some problems with passenger information systems. people whose flights have been cancelled should be offered rebooking or a refund, but probably not compensation as it will count as "extraordinary circumstances". back at gatwick, that was the reaction to a system reboot after a nearly seven—hour wait to check in for a north atlantic flight. as the afternoon went on, aviation began to recover, but the knock—on impact of disruption on what was set to be the busiest day for uk flights since before the pandemic will take time to sort out. katy austin, bbc news. and you can get all the latest on the travel turmoil online at bbc.co.uk/news. well, for the nhs, it's gp practices in england and northern ireland that have been the most affected, with doctors struggling to access their records and online bookings.

pharmacy services have also been hit. here's our health editor, hugh pym. life is usually hectic at gp practices, but a lot more so today. most in england had no access to electronic patient records — frustrating for doctors and patients. this has significant impact because actually the bulk of our workload, we need access to people's blood results and people's notes. and so there's a lot that we can't do. all we can really do is minor injuries and minor illness. at some health centres, only the sickest patients were being seen, with other appointments cancelled. yeah, tried to get an appointment today at a doctor's for half past 8, i was told unfortunately due to the systems being down, there was no appointments available and to go to see a chemist. i can't get my sick note updated - and unfortunately i was about to be sanctioned by the social security office _ 0nly written prescriptions

are available, with pharmacists warning patients the electronic system has failed. anybody who's coming in for their prescriptions, we have to tell them to go away, go back to the surgery and then get the old—fashioned fp10s, which is the old green prescriptions, and then get that signed off by the doctor. really nice to meet you... ministers are monitoring developments across the health system. there's a genuine glitch that's affected systems right across the world, and it's having a particular impact on gp practices and pharmacy. we're working with colleagues across government to get things back up and working as quickly as possible. hospitals say urgent and emergency care has not been affected, and, if people have got appointments booked, they should come in as normal. but no—one�*s denying that there has been an impact on some routine day—to—day activities at nhs trusts. unfortunately, due to the global it issues, we're going to need - to cancel your appointment. while surgeries are postponing some patients and resorting to paper records, nhs england says phone systems are working

and there are measures to manage the disruption. but while services in northern ireland and england are still affected, gps can only hope the problems are resolved quickly. hugh pym, bbc news. let's have another word with our technology editor, zoe kleinman. thisjust shows how dependent we are on it and how vulnerable we are? i think it really highlights the fragility of our digital lives, we are now encouraged to increasingly be cashless and go online to get advice, to buy things, to make appointments, and this tech infrastructure that backs all of the alp is essentially run by a handful of very large companies and what we are now seeing is that if something goes wrong the impact is really fast and really wide ranging and even one suffix comes into place it still takes time to get everything back together, there are some calls from people saying we should not be so reliant on a few big companies for

everything while other people are saying, if we have lots of smaller companies doing this stuff, are we leaving ourselves more open to vulnerabilities and weaknesses and attacks? it's a real dilemma i think but nobody has seen anything of this size, i have been covering outages for a long time and normally they are over before they start so to see something like this have such a huge global impact will really make people sit up and think, it has certainly made people get cash out of the bank today, put pen to paper and do old—fashioned things we have not done for quite a while because we haven't had a choice. and christian fraser will have more on the tech outage on newsnight on bbc two shortly. up up and think, it has certainly made people get cash out of the bank today, put pen to paper and do old—fashioned things we have not done for quite a while because we haven't had a choice. thank you more democrats turning against him, we

will look at who might replace some of the we have a foremost computer expert in britain who says today's windows outage is a warning of things to come, and we look ahead to a pivotal weekend in the united states, joe biden on the brink with more democrats turning against him, we will look at who might replace some of the democratic ticket 10:30pm in russia, a 10:30pm court has found the us journalist evan gershkovich guilty of spying and sentenced him to 16 years in prison. the 32—year—old has been in detention since march last year but his employer, the wall streetjournal, says the case is disgraceful and a sham. from yekaterinburg, our russia editor, steve rosenberg, reports. the trial was behind closed doors. for the verdict, we were allowed in, but where was evan gershkovich? there, almost hidden from the cameras in the far corner of the glass cage that is the dock in a russian courtroom. he looked like he'd lost weight. thejudge found him guilty of spying and sentenced the wall streetjournal reporter to 16 years in a high—security penal colony.

whatjust happened in this courtroom is unprecedented in the history of modern russia — an american journalist convicted of espionage in a trial that was held behind closed doors, a trial that us officials have dismissed as a sham. evan gershkovich�*s employer condemned the verdict. he isn't a spy. he's a journalist. he was on a reporting trip. he was gathering news. this is completely cooked up. it's total sham. and, you know, the whole thing is just utterly appalling. evan gershkovich was arrested at this steakhouse in yekaterinburg. he was accused of gathering secrets about a local defence factory. the wall streetjournal has accused moscow of stockpiling americans in russian jails to trade them for russians jailed abroad. are moscow and washington ready to trade? it's happened before. in 2022, russia freed us basketball

star brittney griner. she'd beenjailed on a drugs charge. in return, america released convicted russian arms dealer viktor bout. as soon as i win the election, i will have that reporter out. promises from donald trump. but the biden administration is already talking to moscow about evan gershkovich and otherjailed americans. it's unclear if a deal is close. what is clear is that a us reporter has been pronounced a spy without any evidence having been made public. someone cries, "we love you, evan." all he can do now is wait. steve rosenberg, bbc news, yekaterinburg. in the hague, the un's top court has said that israel's occupation of palestinian territories is against international law. at issue is what happened since 1967 after the six—day war, when israel gained control of the west bank, the gaza strip,

and eastjerusalem, almost tripling the size of the territory under its control. well, our middle east editor jeremy bowenjoins us. these occupied territories have never been recognised as israeli by much of the international community, so why is today's judgement by the court significant? yes, virtually the entire international community, actually, and it's a significant, because it is the first time this top un court has laid out its stance on these issues. israel, of course, condemned it roundly, with some contempt and angen it roundly, with some contempt and anger. netanyahu, the prime minister, said, how can we occupy our own land? and one of the ultranationalist in his cabinet said the answer is to annex it all, have sovereignty now. palestinians, of course, i very happy with this particularjudgment. the israelis particular judgment. the israelis deny particularjudgment. the israelis deny it is even an occupation, but thatis deny it is even an occupation, but that is what almost the whole world

thinks it is. now, the international court condemn notjust the settler violence that has been seen particularly acutely since last october the 7th in the west bank, i do see examples of it here, a place i went to where palestinians have been attacked by settlers, and a village is well forced to evacuate because of the fear they felt from theirjewish settler neighbours, but it is notjust that. the court has said that almost every aspect of the occupation is illegal. it also says israel is breaching the convention forbidding racial segregation and apartheid. really, really serious accusations. now, israel is protected at the un by the united states, so it is not like they are going to face any immediate resolutions or anything like this,

and it is a non—binding advisory measure. however, what the court has said amounts more or less to what is a growing international consensus about israel, and even though israel will still be angry and very defiant about this, and it will be supported by its friends as well, the fact is, it is increasingly lonely, i think, for israel to be more and more isolated in the way that it is. jeremy, thank you very much. the government is to resume funding for the biggest united nations agency operating in gaza. britain was one of several countries to stop financial support for unwra after israel accused some of the agency's staff of being involved in the 7th october attacks. the foreign secretary, david lammy, said he was reassured the un had taken steps to ensure its neutrality. the president of ukraine, volodymyr zelensky, has become the first foreign leader to address the cabinet at downing street in almost 30 years. during the meeting, he called

on sir keir starmer to show leadership by easing restrictions on ukraine using long—range missiles on military facilities in russia. we have proven that we can stop any russian attack to expand the war, if the restrictions on using western weapons against russia are lifted once we can strike further than just near the border, including russian military airfields. us presidentjoe biden has denied reports that he's preparing to drop out of the race for the white house. in a statement, the president said he would return to the campaign trail next week after isolating with covid. last night, donald trump formally accepted the nomination for the republican party to run for president once again. 0ur north america editor, sarah smith, reports. with his name in lights, there is only one star in this party. in fact, the entire

election is all about him. we were told he had changed, softened since the shooting, to sound like this. the discord and division in our society must be healed. i am running to be president for all of america, not half of america. there was a tribute to corey comperatore — the firefighter killed in the shooting. his funeral is taking place today. i'm not supposed to be here tonight. he described his response to the attempted assassination. i raised my right arm and started shouting, "fight, fight, fight". crowd: fight! and then the real donald trump started to fight his way out. drill, baby, drill, and close our borders. claiming falsely that he'd won the 2020 election, as well as this. has anyone seen silence of the lambs? you see? he's back. the late, great hannibal lecter. that's what we're more used to.

he'd love to have you for dinner. he just can't help himself. and it's what the die—hard fans adore. the speech, as written, was designed to appeal to undecided voters watching on tv. they got vintage trump instead, but he is ahead in the polls, so he can probably afford to be himself. god bless you, wisconsin. there was a very rare sighting of his wife, melania, which seemed to catch even him by surprise. then an attempt at a kiss of sorts. and an entire trump dynasty in waiting now that he's totally ta ken over the party. republicans have got good reasons to be celebrating. donald trump escaped death to become their candidate, and he's leading in the polls. so, whilejoe biden may have to pull out of this race, trump can say he's on course for victory. joe biden is still isolating at home after contracting covid, but he has released a statement saying he's looking forward to getting back

on the campaign trail next week. he says: "donald trump's dark vision for the future is not who we are as americans. "together, as a party and as a country, we can and will defeat him at the ballot box". his campaign is furiously denying reports that he's considering dropping out. joe biden is more committed than ever to beat donald trump, and we believe on this campaign we are built for the close election that we are in. it's just three weeks sincejoe biden�*s disastrous performance threw his whole campaign into jeopardy, and things have only got worse since then, while donald trump just seems to go from strength to strength. there are three months till the election. sarah smith, bbc news, milwaukee, wisconsin. the home secretary yvette cooper, on a visit to leeds, has called violent disorder in the city last night "audacious criminality." the unrest broke out

after social workers went to deal with a child protection issue in the harehills area. several people have been arrested. from leeds, our uk editor ed thomas reports. police cars abandoned, smashed up. 0fficers attacked and in retreat. what are you doing? moments livestreamed on social media, a bus trashed and set on fire. this was harehills in leeds last night — uncontrolled violence. and today, the damage done was left on display for all to see. how upset are you are at seeing this? 0h, horrible. it hurts me. it hurts me to see harehills, where i was born, like this. harehills is broken, it's snapped in two. what does that mean to you, having that in the place you call home? terrifying. it's terrifying. it's very bad. it's not good for society, - it's not good for the community, and it's not good also for the name

of the nation we are living. - is that what started all this? yes. police say they were called here after social workers dealing with a child protection issue were met with hostility. this man is from the roma community here, from romania. she's a kid. he says the family involved are also roma. how many children? five kids. and a number of children were removed from their house. we cannot identify them, but we understand this was the family today. we are roma. all the government, all the uk, they think about our community, we're bad. what they did should not be. shame! police say several people have now been arrested. and last night, this was local councillor mothin ali... this is our neighbourhood! ..appealing for calm. today, he's hopeful this won't happen again. it is our community. anything bad that happens here happens to us. and we've got to make sure that we work together

to try and resolve that. after seeing all this, the home secretary came to leeds today, spoke to police officers, and had this message. we saw scenes of criminality, but it's really important the community can feel safe on the streets, and also that perpetrators feel the full force of the law. police are now reviewing social media video and cctv. they say more arrests will follow. ed thomas, bbc news, leeds. a manhunt is under way after a prisoner absconded from wormwood scrubs prison in london. 63—year—old graham gomm was taken to hammersmith hospital yesterday by prison staff after becoming unwell. the metropolitan police said he was on remand for burglary and he's not a threat to the public. a week today, the olympics get under way in paris with what promises to be a spectacular opening ceremony on the river seine, followed by a fortnight of gripping sporting action. kieran reilly will be representing team gb,

and as world champion, he's in with a strong chance of a medal in the freestyle bmx. katie gornall has been to meet him. kieran reilly is known for defying gravity. the 22—year—old has flipped... whipped... ..and spun his way to the top of his sport. he's european champion, world champion and hot favourite to become olympic champion. i started bmx with no intentions of trying to qualify for the olympic games, and then now to get this opportunity to go to the biggest sporting competition in the world and to be in such a good spot at it, like, the more i talk about it, i get goose bumps, because it'sjust a mad feeling to be saying that. it was only four or five years ago that i was on a building site and i hated it, and i would have loved to be where i am now. i strived for it, you know, so, like, before i drop in, just remembering that and remembering why i started bmx is because i love the sport. this 0lympicjourney started in gateshead

in the north—east of england. reilly was nine when he first picked up a bmx bike and 11 when he first started competing. looking back now, especially, you can see how animated my face is on some of the clips, how happy i am. i never had energy for anything unless i was on my bike. it was the only thing i ever put work into, and i know if i look at the 12—year—old me on this video, how buzzing i would have been to see the life i'm living now. his work ethic has fuelled remarkable progress. two years ago, reilly pushed the boundaries of what many thought was possible and landed the world's first bmx triple flare. first bmx triple flair. incorporating three backflips with a half twist, it's the sort of trick only previously attempted on computer games. since his triple flair triumph, reilly has added gold at the world championships in glasgow... the phenomenon, kieran reilly! ..and at the european games in poland. all signs point to

more success in paris. all my friends will make jokes about, like, a gold letterbox. having the gold postbox in leam lane where i'm from, and, you know, maybe if i go to the games and win gold, we can start a skate park in newcastle, i can move back and live happily ever after. that's a hell of a dream to have. it's a big one, so, you know, if you're watching this from newcastle, you best pick a bike up if i'm going to build a skate park! if reilly does achieve his 0lympic dream, it'll be some time before he comes back down to earth. katie gornall, bbc news. hundreds of runners have paid their respects at the funeral of fell runnerjoss naylor, who died last month at the age of 88. the cumbrian sheep farmer was known as the king of the fells and broke numerous records in his long and illustrious sporting career. bbc look north's mark mcalindon reports. joss naylor lived his entire life in the wasdale valley, a shepherd and farmer who took to running in the fells. you know, i would set off from borrowdale in the morning

and i would come back in three hours, and it didn't bother us. you know, i used to maybe wash my legs and come through the beck, have a bite to eat and go out and work, like. it didn't seem to take the energy out of us, like. he held many long—distance running records and inspired others to take to the slopes. around 1,000 ran across nearby mountain peaks just to get to joss�* funeral today. joss just taught us all, i think, about how to be free on the falls. you don't need clutter, you don't need fuss. you just want to get out there and run. you know, he was the original and best, and itjust means i a lot to be here and just pay our respect for him. if anybody, you know, embodies what fell running is about at all, it's got to bejoss naylor. # swing low, sweet chariot...# the last leg ofjoss�* race, though, was run at walking pace, as a slow procession made its way to the tiny parish church in sight of the house where he was born. some think that with joss goes a vanishing way of life.

the culture of lakeland and cumbria at large has changed a lot in recent decades, but i often say to people, joss naylor really is the last of his kind. you know, he was born and made and shaped within wasdale here. it's a sad day, really, and i don't think we'll ever see the likes ofjoss naylor ever again. mark mcalindon, bbc news. time for a look at the weather. here's elizabeth rizzini. this programme continues on bbc one.