some bankers will be able to earn up to ten times their salary. and how to get young workers to pick up their phones. we'll hear about gen z�*s communications barrier. live from london, this is business today. delta airlines says disruptions caused by the recent global software outage and subsequent flight cancellations cost it $550 million. the us carrier says it's pursuing legal action against crowdstrike and microsoft. crowdstrike had denied it was solely responsible for delta's flight disruptions, which it said continued after other carriers came back online. with more from new york, here's the bbc�*s michelle fleury. delta air lines said it was reimbursing its customers for cancelled flights and providing compensation the form

of cash and skymiles — its loyalty rewards programme. today we found out the pricetag. in a filing with regulators, the carrier said those costs amounted to $380 million for the current quarter. it spent an extra $170 million on hotels, meals and transportation to and from the airport for its customers as well as other crew—related costs. given the expense, the airline said it had little choice but to pursue legal action against crowdstrike and microsoft for a global tech outage that caused thousands of flight cancellations. but crowdstrike has said it should not take all the blame. the cyber security company alleges the airline was hit hardest and longest because delta refused the on—site assistance they immediately offered. a letter from delta lawyers called crowdstrike�*s apology

vastly inadequate. the war of words comes as delta and crowdstrike both face class—action lawsuits from airline passengers over the tech meltdown. china's consumer prices rose by 0.5% during the month ofjuly — which also brings its annualised inflation to the same figure after a prolonged period of stagnant prices. the world's second—largest economy is facing an extended property crisis, steep local government debt, weak consumption and high unemployment. joining me now is li xing gan from exness, a business—to—business online trading platform. what are your takeaways as you have worked through the data from china?—

have worked through the data from china? ., ~ i. . from china? thank you so much. with regard _ from china? thank you so much. with regard to _ from china? thank you so much. with regard to the _ from china? thank you so much. with regard to the inflation - with regard to the inflation data, china in terms of how we can see that impact the economy, we see a big part of the figures were really driven by higher food the figures were really driven by higherfood prices the figures were really driven by higher food prices and we saw the price of inaudible jumped injuly and on top of that vegetables, a big part of that vegetables, a big part of that and other factors we can consider would be, for example, the tourism sector injuly, so that could also help to boost the consumer demand and within the consumer demand and within the service sector inaudible leading to a rise in cpi. carry on. in general this trend suggests an adjustment in terms of a pickup in consumer demand but we have to keep in mind it is also driven by seasonal and supply chain factors. on the other hand, i think while we see the cpi ticking up, we are

seeing deflationary pressures persist in the data, suggesting producers are finding it hard to pass on the cost to consumers and we are seeing an imbalance. in consumers and we are seeing an imbalance-— imbalance. in summary, how would you — imbalance. in summary, how would you describe _ imbalance. in summary, how would you describe the - imbalance. in summary, how. would you describe the chinese economy? is it entering a deflationary cycle?- economy? is it entering a deflationary cycle? for the producer — deflationary cycle? for the producer side _ deflationary cycle? for the producer side still - deflationary cycle? for the producer side still seeing l producer side still seeing deflation, but from consumer side we are seeing a pickup but this is the highest figure we have seen since february so we would probably have to wait for a few more figures down the road to be released just to make sure we are seeing that continuation in terms of consumer demand recovery. china is known as _ consumer demand recovery. china is known as a _ consumer demand recovery. china is known as a giant _ consumer demand recovery. china is known as a giant of _ consumer demand recovery. china is known as a giant of trade - is known as a giant of trade and manufacturing. how is it doing regarding trade? we are seeinr doing regarding trade? we are seeing mixed _ doing regarding trade? we are seeing mixed data. _ doing regarding trade? we are seeing mixed data. in - doing regarding trade? we are seeing mixed data. in terms . doing regarding trade? we are | seeing mixed data. in terms of exports we saw that growth slowed down. it dropped from

the previous month. we saw growth dipped to 7% injuly year—on—year as compared with 8.6% in the previous month. in terms of how this impacts china growth recovery we saw the deceleration in exports. it is more notable given we saw favourable effects last year so we see that china could be facing more significant headwinds and on top ofjust the domestic issues it is facing, the chinese economy, we have the broader economic headwinds, so the ongoing property crisis and possible trade tensions, so with regard to that, we also have the other side which is our imports will stop for imports we are also seeing that pickup and part of it was really driven by the chinese stockpiles in terms of chips in terms of potential restrictions leading to a narrow trade surplus.

growing evidence suggests russia's economy may be overheating as the country's central bank reported growth of 4.4% this week and stubbornly high inflation. the latest figures are due to be released later today. at the end ofjuly, the central bank raised rates by 200 basis points — to 18% in a bid to quell stubborn inflation — but domestic demand, lending and inflation are not slowing down. let's cross live now to moscow and hearfrom chris weafer, founding partner at macro—advisory. welcome. you are in moscow. what is going on with the russian economy to make is it overheating?— overheating? parts of the economy _ overheating? parts of the economy are _ overheating? parts of the | economy are overheating. overheating? parts of the - economy are overheating. there are two key drivers, the military industrial spending, which takes up a third of total

budget spending and consumer spending which has been surging. this is the part that the central bank and others have been warning about, basically too strong, but there are links because the military is attracting more personnel by hiring... afteran is attracting more personnel by hiring... after an even higher and higher salaries, the military industrial complex is competing with the private sector for factories and forcing therefore the private sector to raise wages and in factories and other areas by up to 25 perannum, factories and other areas by up to 25 per annum, 25% per annum, so as surgeon incomes at a time when the consequences of the last few years that labour unemployment is down to 2.4% at the end ofjune, so a strong surge there in spending power ijy surge there in spending power by families and we can see that in areas like cars, vehicles all going up by 60% per annum so the central bank is worried about that and the reason they have raised rates to 18%, to

try and quell the surging consumer spending which could lead to an economic crisis not that far down the road unless it is controlled. we that far down the road unless it is controlled.— it is controlled. we had the sanctions _ it is controlled. we had the sanctions put _ it is controlled. we had the sanctions put in _ it is controlled. we had the sanctions put in place. - it is controlled. we had the sanctions put in place. are| sanctions put in place. are they having a significant impact? {iii they having a significant im act? . ., , , they having a significant imact? , ,., impact? of course there is an im act, impact? of course there is an impact, absolutely. _ impact? of course there is an impact, absolutely. it- impact? of course there is an impact, absolutely. it is- impact, absolutely. it is affecting the economy in different ways, but not to the extent that was expected. russia has been very adaptable, always adaptable. the governments, the central bank have been good at finding workarounds, but the pressures are building and the main one to watch is in the area of cross—border payments. the us treasury ready stepped up their efforts to warn foreign banks about dealing with russia in any sanctions area meaning a lot of foreign banks in places russia is trading, china, turkiye, the emirates have stopped dealing with russia, now starting to cause a problem in supply chain and if it is

not dealt with, if there is not a workaround by the end of this year, there will be problems in terms of accessing components, spare part and it could lead to a slowdown next year which is why the central bank, imf and others are saying while the economy is surging this year, perhaps up to even 4% gdp growth, next year there could be real problems. too early to be real problems. too early to be sure of that, but there are definitely headwinds building in the economy because of tougher sanctions.- in the economy because of tougher sanctions. thank you very much — tougher sanctions. thank you very much indeed. _ tougher sanctions. thank you very much indeed. you - tougher sanctions. thank you very much indeed. you are i very much indeed. you are welcome- _ nobel laureate muhammad yunus has been sworn in as bangladesh's interim leader amid significant political upheaval. along with mr yunus, 13 additional advisers, including student leaders and members from the civil society were administered the oath by president mohammed shahabuddin. this follows the resignation of prime minister sheikh hasina, who fled the country on monday

in the wake of widespread protests, leaving violent chaos and political uncertainty. the bbc�*s archna shukla outlines the key priorities for the interim government as it picks up the pieces. restoring law and order, the biggest priority. for a country without a government for four days and with no police force on ground, building trust is imperative for the interim government, and with the peace, getting day—to—day operations will be crucial to stop any freefall of an already failing economy that has lost billions in curfews, data bans and political unrest. getting shops, e—commerce, small businesses and banks up and running. re—establishing international transactions aso critical businesses like garments start moving in. —— so. working with the central bank to address high inflation could be on the charts and assuring foreign lenders, including the international monetary fund and the world bank,

of continuing loan programmes are imperative. analysts say that yunus, with his economic background, will bring a lot to the table. another priority would be to connect with bilateral partners and maintain a good relationship with new delhi. india and bangladesh shared a relationship under sheikh hasina and the new government will not disturb ties with its close trading partner but the task will get difficult if anti—india sentiment grows in bangladesh, especially when ms hasina continues to live in india. it is an interim government. the extent of policy—making is uncertain but it must address youth joblessness — a key factor in protests and a core task is to lead the process for free and fair general elections in 90 days and that could be one of the trickiest up their sleeves. britain's second biggest bank, barclays, has become the latest to substantially raise a cap on bonuses for its top bankers. whilst in the eu, british banker bonuses were limited

to twice a worker's base salary. barclays' senior bankers may now be able to receive payouts of up to 10 times their base salary. barclays says the change will only apply to a class of employees known as material risk takers. let's cross live now to michael field, european equity strategist at morningstar. good morning. a material risk taker, isn't that a problem in itself? wasn't that why the limit was brought in to reduce the risk? , ., ., the risk? indeed. it is not a term that — the risk? indeed. it is not a term that fills _ the risk? indeed. it is not a term that fills us _ the risk? indeed. it is not a term that fills us full - the risk? indeed. it is not a term that fills us full of - the risk? indeed. it is not a l term that fills us full of good feelings but these are the rainmakers in the foam, the ones bringing in the big deals across the investment bank especially in areas like mand a and trading etc, so ultimately what they —— are they? they can

shape the actual risk profile of the business so hence why there is so much profile and spotlight put on them. why did barclays think it was needed? there have been very few brexit dividends for the financial industry as a whole and this is definitely one they are latching onto now and is a case of one or do it? it is something that barclays and other banks have been complaining about, that it was dissuading them from attracting good talent at a case that now they can do it so why not essentially?— they can do it so why not essentiall ? ~ , ., , essentially? we said this was the latest _ essentially? we said this was the latest bank, _ essentially? we said this was the latest bank, british - essentially? we said this wasj the latest bank, british bank, to make that move. for those that did this earlier, is there evidence? i think the financial regulator is in the uk brought this into a place in october, allow this to happen. is there evidence they are reaping dividends? i evidence they are reaping dividends?— evidence they are reaping dividends? ~ ., evidence they are reaping dividends? ~' ., ., dividends? i think there are a lot of things _ dividends? i think there are a lot of things going _ dividends? i think there are a lot of things going on - lot of things going on individually in a bank so

difficult to pinpoint this is the actual single factor moving the actual single factor moving the needle, but from a compensation perspective and an activity perspective if you look over to the likes of jpmorgan which barclays are following their modelling in terms of compensation, it has been performing quite well over the last number of years, so it is difficult to say, but it seems that is a positive move. i suppose there is the chance it could attract european bankers to london. i it could attract european bankers to london. i think that is the case. ultimately, - bankers to london. i think that is the case. ultimately, how. is the case. ultimately, how many workers will see bonus pay—out of ten times their salary? probably not that many of the 1600 they have announced affected, but it is an incentive and should attract talent. ., ~' , ., , incentive and should attract talent. ., ,, , ., , . talent. thank you very much indeed. around the world and across the uk, this is bbc news.

now, it's been a tumultuous week on the global markets. last week the yen spiked as the bank ofjapan unexpectedly raised rates from 0.1% to 0.25% — the highest rate in 15 years. but the stock market has taken a tumble. let's cross live now to singapore and our resident yen specialist mariko oi. lovely to see you. looking lovely in green. what are the latest moves in the nikkei? before that, it is singapore's national des so many people in the city— state are wearing red and white but i have kept my promise of wearing green until the markets are, and the nikkei is having an ok day, up about 1%. investors are grateful for this calm after a crazy week we have had. a reminder of the rollercoaster, monday's sell

offs and the nikkei lower followed by a jump of over 10% and then a rise of over 1% to recoup all the losses. i think this i have been covering the japanese share markets for 20 years but never have i experienced anything like this. i think investors are glad the weekend is around the corner. and how is the bank ofjapan responding to the latest market shifts? some say the bank ofjapan blinked because after that surprise rate hike you mentioned last week, its deputy governor ruled out further hikes while the markets are volatile on wednesday which basically helped to restore calm. critics say they should have stuck to their guns because keep the cost of borrowing at zero is not normal or healthy for any economist... economies. others say notjust the bank ofjapan but global central bank had become almost too sensitive to market movements especially when their

policy triggers a sell—off and the bank ofjapan policy triggers a sell—off and the bank of japan reacting to munday�*s move is why the markets have lost their ability to correct their own excesses. i read one analysis i quite liked comparing the gyrations of the stock market to a toddler throwing a fit, so should the bank ofjapan toddler throwing a fit, so should the bank of japan have stood firm and let the kids scream and cry or did do the right thing by giving in or are these mixed messages all part of their plans? we will never know. �* , , ., of their plans? we will never know. �* , ~' ., know. i'm sure you will know and bring _ know. i'm sure you will know and bring us _ know. i'm sure you will know and bring us the _ know. i'm sure you will know and bring us the answer - know. i'm sure you will know and bring us the answer at i know. i'm sure you will know - and bring us the answer at some point. thank you very much indeed. we will pause and take a look at either new stories. the uk's competition watchdog has confirmed it's launching a merger inquiry into amazon's partnership with artificial intelligence firm anthropic. the tech giant has invested $4 billion into the us ai company. the competition and markets authority has said it has "sufficient information"

to begin an initial investigation into the partnership. secondhand clothes app vinted has abandoned an update to its delivery options after users said it would make selling more difficult. vinted is popular, in part, because of the range of courier options it offers, with sellers able to deselect those that don't suit them — for example, if a company requires them to print a label and they don't own a printer. but users reported this week that this list of shipping options had disappeared from their profiles, and voiced their anger on social media. —— shopping. british airways is to suspend all of its flights to beijing until november 2025. the reason — longerflight routes as a result of being banned from russian airspace — which have resulted in higher costs. western carriers like british airways have been banned by russia since 2022, when the ukraine war began. back injuly virgin atlantic

suspended trips to shanghai, citing similar challenges. around the world, more people than ever are now in the financial system. the world bank estimates that three out of every four people have a bank or some other kind of digital money account. of course, that leaves a quarter of the world — literally billions of people — not in a system where cash is largely disappearing and digital payments are the only options left. the head of financial inclusion at the world bank spoke to my colleague mark lobel about this issue for this week's talking business, and mark asked him what else banks and digital finance companies need to do. the fin tech industry i think needs to focus more on consumer protection issues. in some cases, there has been a very aggressive pursuit

of market share which has resulted in maybe paying less attention to the customer context. very aggressive sales practices in some cases and also very aggressive collection practices. so, i think those are areas to improve, and then also, perhaps we know that some companies are over optimised, so everything is through chat bots and such tools and that can be a problem when there is a real issue or when there to let you know, you can see that interview in full and our other guests during this week's talking business later. phone—call anxiety amongst younger workers is a big deal, with recent surveys suggesting that many gen z employees find making or receiving voice calls scary or unnecessary. according to one study by uswitch, a quarter of this age group have never answered their phone, not once.

but this reticence is a challenge for employers, many of whom expect their workers to use voice calls for client calls or to staff customer service lines and suchlike. in a world dominated by remote work, zoom calls and text messaging, maryjane copps — aka the phone lady — is the person to turn to when speaking on the phone makes you feel uneasy. i'm glad to say she joins us now. when we talk about gnz, i say this a true, what is that group? say this a true, what is that arou - ? ., , ., say this a true, what is that a-rou? ., ., group? people under the age of 40, 45. there — group? people under the age of 40, 45. there is _ group? people under the age of 40, 45. there is a _ group? people under the age of 40, 45. there is a real- group? people under the age of 40, 45. there is a real problem| 40, 45. there is a real problem with them- _ 40, 45. there is a real problem with them. it _ 40, 45. there is a real problem with them. it is _ 40, 45. there is a real problem with them. it is not _ 40, 45. there is a real problem with them. it is notjust - 40, 45. there is a real problem with them. it is notjust the - with them. it is notjust the phone, they had issues communicating. to phone, they had issues communicating. phone, they had issues communicatinu. ., communicating. to some extent the do. communicating. to some extent they do- they — communicating. to some extent they do. they have _ communicating. to some extent

they do. they have grown - communicating. to some extent they do. they have grown up - communicating. to some extent they do. they have grown up in | they do. they have grown up in a world where texting is a great option, and texting allows them to think and added in a conversation so when they are faced with a real—time conversation, be that on a phone or video or even in person, they experience anxiety and fear. , person, they experience anxiety andfear. , and fear. eye contact, body language. _ and fear. eye contact, body language, fragility, - and fear. eye contact, body language, fragility, no - and fear. eye contact, body i language, fragility, no respect of authority, i could go on and on, but there has to be a solution. talk us through some solutions you work on.- solution. talk us through some solutions you work on. when i'm workin: solutions you work on. when i'm working with _ solutions you work on. when i'm working with the _ solutions you work on. when i'm working with the team _ solutions you work on. when i'm working with the team and - solutions you work on. when i'm working with the team and there j working with the team and there ip call uncomfortable about speaking on the phone, what i help them recognise is talking on the phone is a skill and for many of us in the workplace, we never recognise this. inaudible grew up with the phone and could talk on the phone from the time we were very young so

i like to compare talking on the phone with public speaking, so it is skill you have to get comfortable with. there are skills i can deliver in workshops and so on but the bottom—line is they have to practise, so i start by getting them to make phone calls to family, friends and practices that handbook those phone calls ahead of time so the person on the other end answers. [30 ahead of time so the person on the other end answers.- the other end answers. do you think this _ the other end answers. do you think this is — the other end answers. do you think this is opening _ the other end answers. do you think this is opening at - the other end answers. do you think this is opening at the - think this is opening at the doorfor ai and putting others out of work unless they crack it and start communicating? it is a question of do we adapted them or did they have to adapt to the way of work? it is them or did they have to adapt to the way of work?— to the way of work? it is hard to the way of work? it is hard to sa . to the way of work? it is hard to say- i _ to the way of work? it is hard to say- i am _ to the way of work? it is hard to say. i am keeping - to the way of work? it is hard to say. i am keeping a - to the way of work? it is hard to say. i am keeping a close. to say. i am keeping a close eye on what that is going to mean, but there are many businesses that still demand

that they are able to talk to the customers all their prospects on the phone and we will have more data on this in september. i'm working with the project there with moneypenny, a leading phone answering service and they are completing a survey next week of employers in the uk and the us.— in the uk and the us. thank you very much _ in the uk and the us. thank you very much indeed. _ in the uk and the us. thank you very much indeed. i _ in the uk and the us. thank you very much indeed. i know- in the uk and the us. thank you very much indeed. i know many| very much indeed. i know many people don't even know how to answer the phone. stay with us here on bbc news. hello there. we did have a lot of cloud through thursday afternoon, and with that came drizzle, some heavier outbreaks of rain across northern portions of the uk — for example, here in stirling. with that rain, some low cloud and misty conditions. the air�*s actually been very humid. the humidity caused by southwesterly winds brought in by a warm sector.

cold front out in the atlantic is going to be spreading fresher air in from the west over the next few hours, and with that, drizzle will tend to ease away from scotland, northern ireland, northern england and wales, eventually leaving the rather humid airto start the day on friday across east anglia, south—east england, where there could well still be a few patches of drizzle, a bit of mist around, too. but that lot should clear out of the way quite quickly, and then we're looking at those fresher conditions spreading across all of the uk. sunny spells widespread. ok, there could be some patches of cloud at times across england and wales, won't be completely gin—clear sunny skies, and there will be some showers, particularly for western scotland, one or two possible for northern ireland and north wales. but there will be a lot of dry weather through the afternoon and plenty of pleasant, warm spells of august sunshine. now, for the weekend, we have weak weather fronts pestering england and wales, bringing a rather mixed weather picture here. cloud will vary through the day. it will tend to come and go. there could be a few patches of rain, but equally some warm spells of sunshine. the sunniest weather, though, will be further northwards for scotland, northern ireland, northern england.

could be a few showers, though, for western scotland once again. temperatures widely climbing into the low to mid—20s, so again it's going to feel warm in that august sunshine. but then, for some of us, it gets hot on sunday. the reason? well, we get this ridge in thejet stream. that encourages air to descend over parts of the uk, and that boosts temperatures. now, the hottest weather on sunday will always be across parts of england and wales. to the northwest, we're going to have to watch this area of potentially heavy, thundery rain. it could get into northern ireland and western scotland through the day, so it certainly won't be hot and sunny absolutely everywhere, but it will be pretty humid for most of us. and in the sunshine across england and wales, yes, you do have hot weather, high 20s to low 30s. sunday night and into monday, quite extensive, heavy and thundery outbreaks of rain across the uk. could cause some localised surface water flooding issues, but towards the southeast and probably parts of east anglia, it's another hot day — temperatures peaking somewhere between 30—33 celsius before those temperatures drop away again as we head into tuesday. bye for now.

good morning welcome to breakfast with charlie stayt and naga munchetty. our headlines today. the prime minister says the police should remain on "high alert" for more disorder despite several evenings of relative calm.

former model katie price has been arrested after landing heathrow airport for failing to attend court, and taken into police custody. we visit the empty shops on british high streets being used by organised crime groups to create huge cannabis farms do not adjust your set. you are wanting the right channel. we have come down to coronation street this morning to find out about the increasing popularity of tv set tours and how they are attracting visitors from around the world. in sport, katarina johnson—thompson leads the heptathlon. there are still three events to go, but so far, so good for kjt, as she aims to add win her first olympic medal. and good morning. it is quite humid and cloudy start. the weather is going to brighten up today with sunshine and blustery showers, most of them towards the north.

good morning. it's friday, 9th august. our main story.