on sunday, the territory of our country will be under the influence of frontal sections of warm air masses of atlantic origin, so the temperature background will rise, while precipitation will turn from sleet to rain, which will lead to the formation of ice conditions; there will be short-term fogs and some sections of roads will be slippery. at the same time, at night there will still be temperature contrasts between the cold east and the warm west from -5 to plus. in the first half of the next working week there will be rain across the country and only sleet is still possible in the northeast. my colleagues will have more information at 15:00 on our broadcast. all the best.

good evening, this is the economic environment on belarus-1 satellite tv channel belarus 24, gold and foreign exchange reserves of belarus. in november they grew again, breaking another record, $8.2 billion as of december 1, that’s how much our moneybox weighs according to the national bank, plus more than $100 million by october, the current volume has become a record since march last year. americans are faced with the strongest price increases in the last 10 years. according to the information agency, since january 2020 , the cost of food has increased by 25%. also with electricity, housing and transport prices have risen significantly. mortgage. rates increased by

2.2 times, and car loans by a third. the reason for the negative economic situation is the high inflation rate. belarusian enterprises are generally optimistic in their production plans, as evidenced by the results of surveys of industrial enterprise managers conducted ministry of economy in november. more than a third of directors announced an increase in production volumes, over 40%, while maintaining the dynamics at the same level. the production programs of the enterprises are supported by orders for a period of more than 3 months. and the level of profitability over the last six months remains equal to 9%. the international monetary fund has estimated losses to the global economy since the start of the coronavirus pandemic at a record $3.7 trillion. according to the head of the institution, economic fragmentation threatens to further undermine the growth prospects of the global economy, especially for countries with emerging market economies and developing countries. the positive balance of foreign trade of belarus for 10 months amounted to over 600.60 million dollars.

we rely on data from the national bank. foreign trade turnover of goods and services in january-october twenty-third increased by almost 10% compared to the same period last year and exceeded $78 billion. belarusian equipment will receive an electronic passport. this decision was developed at the board of the state control committee, where issues of improving quality were discussed domestic products. particular attention is paid to servicing equipment both in foreign markets and within the country. the passport will record technical information throughout the entire life cycle, from the assembly line to after-sales service. why product quality issues are so important today, what factors influence its level, whether there are problems and where reserves for further improvement are hidden, we will discuss with competent experts right now.

today we have experts in our studio who are well versed in quality issues: alexey bogdanov, minister of antimonopoly regulation and trade of belarus, nadezhda lazarevich, first deputy chairman of the minsk city executive committee, alexey melishchenya, general director of the scientific and practical center of the academy of sciences of belarus for food, ivan bakun, deputy general. director, director for product quality and technical service of the management company of the minsk motor plant holding. dear guests, good evening, good evening, good, hello, product quality, that's what it is can you imagine why these questions are so relevant today, alexey igorevich? firstly, belarus has always worked on the quality of its goods, and quality itself is not only goods, not only services, it is generally quality in general. life of an ordinary belarusian,

this is a very global issue, i am sure that the year of quality, which has been announced in our country , next year will affect all spheres of life in our state, but i will probably dwell on my question, yeah.

product groups, and about what really everything must be of high quality, we feel strong in this, because we have really good quality state products, but our president drew attention to this so that we do not relax, you know how we are so confident in ourselves, always, that sometimes it can our eyes become blurred, our attention blurs, and we praise ourselves so often that we still need to really pay attention to the type of product that we produce. because to tell the truth, we sometimes have questions about the quality of our industrial goods, yes, that’s why this year, it will be the quality of life of our country and the quality of life of our population, and it will be connected by a specific chain from production to the final type of provision of any service,

so the issue is important, the issue is strategically important in the development of our country, and they will be involved here, too it’s very good that this issue will involve... all spheres of life in our country, all types of services that we provide, all issues that accompany the government of the republic of belarus, are now being developed a program in which each ministry will be described in detail, each ministry will tell in what area and where specifically they will be engaged in improving the quality of this or that type of work or service. alexey viktorovich, please tell me, as a scientist, what we need to understand by quality. products here in simple words for our tv viewers, well , there are several points in matters of quality, firstly, what we charge for the coupon, when we compare, is it of higher quality or lower quality, in any area to understand what a coupon, if it’s a car, is it a familiar mercedes or is it a car,

well, of some other brand, yes, if it’s food, then what exactly is it, is it about our national product or some kind of exclusive product? therefore, in this part, to understand what a coupon is, respectively, what national standards we have today, yes, or interstate standards, which we take as the basis, for the foundation of our quality of our products, this is also important, and this is one of the tasks here's the science for today those results, those to work out those criteria that today or tomorrow will be included in new standards, in new quality requirements, well, in science, of course.

from today, or this is an issue that is monitored by the relevant services, divisions of our large industrial enterprises every day. you yourself answered the question, you said that quality, in the language of the standard, is the satisfaction of all consumer requirements. at the moment or in our situation, quality is a ball that, in which is present quality for all types of products. and how we feel about this or that product depends precisely on its assessment, how it will be presented and how we talk about it, but quality is also united by service, service and quality are two interconnected links, without

service quality can suffer, again with good quality of service, if not, again there will be some kind of misunderstanding. it is imperative to provide service, to produce high-quality products, but it is also necessary to accompany them at all levels of the product life cycle. well you and i know. that the twenty-fourth has been declared the year of quality, our president announced this decision in september during a working trip to the mogilev region, and the main message there was not only and not so much improving the quality of products, services in various fields, but the need to improve the quality of life for you and me , ordinary belarusians, ensuring the competitiveness of the national economy, stimulating initiative, creating responsible people in society...

what problems are we talking about, let’s name them, if there are such problematic issues, where we are not improving, the head of state very correctly noted in the first part that we have high-quality products, but there is no limit to perfection, there is no limit to perfection, work is always done, this is how our civilization works, we must improve the work system in everything, this applies in general , as a theory of systems, and of our global public administration, this will improve the system of work of government agencies and local authorities.

system error, the most important thing is not to make a system error, it’s a system

error not to release equipment from the assembly line to for the consumer, this is where you need to pay attention, but our equipment, any, no matter ours, is foreign, it can break down, there is no other way, so the most important thing is that if any breakdowns occur, so that we really have service and there were components for quick repairs, we had issues with subsidence in...

that is, for example, if you take the products of our plant, the engine consists of more than 500 components, we have the same number of suppliers.

in particular, we sometimes, well, maybe simplify but not in any way reduce it product safety and so on, but we can reduce some quality characteristics for ourselves in order to distribute products in general on the market, a number of our belarusian

national standards, they are more stringent than other national standards, but we work according to technical regulations. economy, being responsible for the diversification of exports, i had to deal with this and i say from practice what we have: it is divided into three market segments, cheap, middle segment and premium segment, expensive, please, here are strict standards, here indeed, the raw materials are the best , the components are additives, and so on and so forth, natural in the same yogurt, for example, yes, but here there will be some kind of cheaper substitute, and for each

consumer it is necessary to build, but what i want to say, we have a year quality needs to be clearly... to understand where we are, to clearly position ourselves as a country, so that the consumer, when buying, when he comes to the store and takes a belarusian product, clearly understands that this is really high quality, we are, you know, formed this is what has been formed over many years, here is swiss quality, swiss chocolate, we come, take it, without even reading it, and it’s worth it , for example, in the country there, well , convert the euro into their currency, yes, but they have three, but chocolate can’t build three times if you really consider the composition.

regulatory framework, which, starting from the constitution, ending with the law of consumer rights and other smaller regulatory legal acts, protects the consumer, as they say, from a to z,

contact the ministry of floor regulation, well, on average, this is the annual average, we have about 900, this is not much , taking into account the fact that 128 thousand retail outlets are in total circulation or only in terms of quality, in march this is only in terms of goods, this specifically concerns quality, can we separately we don’t count by quality by quality, but it’s by goods it’s. a little, actually , considering that there is a very large market and a lot of goods are sold, how does it work? for example, a consumer sees that his rights have been violated, he can immediately contact the district the executive committee or in the city at the place where his rights were violated, and the district executive committee are obliged to provide him with a free service to protect his rights , to understand the problem, to understand why to help him, well, this is within the framework of the administrative procedure, but it turns out. without being satisfied here, you can go to a higher level of the regional executive committee or the city of minsk or the ministry of antimonopoly regulation and trade. in the end, if it was not possible to resolve the problem pre-trial,

the court stands on the protection of consumer rights and the citizen does not pay the state fee, he is released, that is, he applies for free and the regional executive committee is obliged to help him for free, which means drawing up a statement of claim, that is , everything is completely aimed at protecting his rights, this is in fact the case. in addition, there is an institute of public protection; we , as a ministry, annually accredit and certify consumer rights defenders who work in public associations that also provide this service free of charge. today we have 84 people certified in consumer protection, this information is publicly available on the website of our ministry. nadezhda anatolyevna, there are a significant number of different retail outlets in minsk.

that our products are no worse and not even not in quality, in some consumer properties, and of course, the manufacturer must work on marketing, on the possibility of advertising their products,

you see, for some reason we do not doubt dairy products and take our , very rarely does anyone pay attention to imported manufacturers, we have issues with cosmetology, we there are issues with, including the production of light industry there, but we need as much as possible.

that in the same advertisements somewhere else in alberes, they advertise products, our youth look and take what a famous blogger advertises, conditionally, for their level, yes, they go buy this lipstick, this something else, here here we need to work together with bloggers , among other things, so that, well, this responsibility is greater than even the manufacturer, you see, but here’s a small illustration of what you’re talking about, recently relatives chose a washing machine, consultation. as an acquisition for years, yes, what are we going to take, some options, including foreign ones, when i took part in the analysis of simply the consumer properties of one.

work in retail facilities , you see, i always say to our dear atlanta, including the one you are talking about, yes, well , i say, okay, i say that really good products, you need to come to retail chains, hire your own specialist, who will work and tell, we sometimes come, we we look, how we choose with our eyes, well, few people study directly like this, when will there be a competent specialist who will competently tell how these products are different?

sit down and check, well, we were interested in how belarusians evaluate the quality of domestic products, how they compare with imported ones, what belarusian producers need to pay attention to, we conducted a survey on the streets of our capital, attention, popular opinion, the voice of the people on the main tv channel countries please. i buy clothes very often, evening dresses i really like it, i go to moscow very often, and well, in principle, belarusian products are there, this is probably the only worthy thing that can be purchased in stores, and i know that many russians also choose our dairy products, milk, yoghurts, eggs, clothes i buy belarusian brands, pants, bags, sweaters, jackets.

the thresholds are generally magic, i’m a curd soul, i don’t buy any kind of cheesecakes, periodically the costume group is in demand, that is, a jacket, trousers, well, i also love sportswear, i love various young designers, that’s it, what i’m wearing at the moment is belarusian , the price segment is very good, anyone can afford to buy something, the clothes are so homely, more sportswear, classic , what children have to do for school, we love lyakhovich dairy products, and strashitsky

products , alyonka - this is definitely... our favorite chocolate, and i live abroad, in the usa , i come because my parents are here, i like belarusian designers, young ones, and for the quality of the fabric and cut, linen curtains, linen bedding, i buy sausages i buy, different smoked meats, i buy different cheeses, hard and soft cheeses, i buy bread, belarusian shoes of very good quality, bags, my bag is a belarusian brand, belarusian?

constant assistance, constant support of our manufacturers in certain issues, we , a scientist, cannot replace the designer directly there at the plant, but each has its own function, but in certain areas we issue ready-made developments that can be

directly implemented at the enterprise, in individual components base, we can suggest materials, scientists are working on, say , new ideas that are expressed in different industries, well, baby food of different ages, mostly belarusian, from our domestic raw materials according to our recipes and from

our manufacturers, although some are imported on the market, but it is for rather more for variety, so the line, i don’t even want to single out individual enterprises or individual types of products, but the fact that we are there today... in literally 15 years we have risen there from about 35% of the provision of belarusian baby food products, today it is almost up to 90, approximately 87%, this is a significant indicator, since at one time such a task was also set at the presidential level, baby food should be belarusian, but this is the aspect that eludes us, alexey igorevich rightly noted that in practice, markets are segmented and there are corresponding ones. types of segments, there is a market for inexpensive products and , accordingly, the level of quality there is low, yes, average, there are more premium products aimed at each of these and so on, that is, can we conclude that quality essentially acts as a function of price,

that is, if we want a high level of quality, we must be willing to pay more for this product, more expensive and, accordingly, vice versa, and i think that this is where the role of science is... with our technological developments , we must provide the opportunity for manufacturers to produce a higher quality product for a lower price, that’s right, absolutely right, this work has always been carried out in the year of quality , it will probably come to the forefront, because well, as we have, let’s take dairy products as a simple matter, there is milk is a raw material, we need to improve its quality, but in principle it’s high in our country , they even fake water... yes, yes, yes, yes, well, the raw material itself, i’m talking about raw materials, it’s high, but it also needs to be improved, then the processing of raw materials is equipment , equipment that is imported, where is ours, science can also work here and make its own proposals, for example,

to make more energy-intensive equipment, this is already at the same cost of raw materials, there will already be savings, well, a plus, of course, here the measure that has worked for us in belarus recently for more than a year now, this is price regulation 713.

at the engine plant, at each enterprise we have developed a quality management system that combines the work of all departments of the enterprise, in addition, suppliers and consumers are also involved there, as the language of the standard says, we must satisfy everyone with the quality of our products, well , to say on the motor side, at the moment we are developing our own production system. which combines all the best that we had,

all the best that we see in the world, that is the system must constantly improve , without this we will simply stand still, and another aspect of this is that the system should not imitate someone, but constantly take the best and develop our own, because if we imitate someone, in the end we will come across...

new types of products, including the ministry of industry at almost all enterprises there are laboratories that will work both on new types of products and on quality development.

maybe a little more useful for salads in some ways, olive oil for the preparation of rapeseed rape is in no way inferior to

sunflower oil, that is, both have certain advantages, but this push, let’s say from our consumers, and that is, from advertising. for belarusian food to occupy not only its domestic market, but also to export it quite successfully , i’ll tell you about vietnam, you’re talking about consumption, last year i had the honor, i went to the friendship forum, and of course we supply our products there, sweets , commune, well, we meet with our dealer, he says: such a good product,

there are no questions, but you see, here everyone likes the brighter one, it should be dressed in a gold scarf, that is, we have alyonka , yes. yes, that’s where she needs to be in gold, or her eyes should be blue, because they love, yes, well, of course, our manufacturer must quickly navigate, of course, i arrived a year later, and so it happened, in gold, it is clear that its consumption is greater, yes, taste is important, but so is appearance important, it is really important, as the distinguished minister said, for our manufacturers to quickly and flexibly respond to consumer demand, not to prove that he is always right, to listen.

it will be cheaper for us, we will be able to compete, so in this part, well, for food products, for example, it can take up to six months, but you can’t change something there within a week or two, it will probably take more. these are issues of the safety of our people, including, they cannot be ignored, but we must understand that

doing this extremely quickly, well, it’s probably even impossible, because this speed can lead to systemic shortcomings, but no one has canceled the flexibility, i want to tell you, i can say in defiance, i don’t always agree that you need to test something for six months, you know, some, well we are also manufacturers, we are trying to make import substitution products, but i am now directly involved in this. are involved, yes, we made this product, i understand that it works, we tested it in certain conditions there, yes, but we need it to stand there for six months, we measured it, yes, here you need to go there, okay, i say, you are now buying foreign products, exactly the same product, are you sure that a foreigner, even with a worldwide reputation, tests it for six months, you have factual evidence, no, why six months and not 3 months, well, why, it is clear, you say. it’s about medicines , about something else, yes, food , there are some points, but we have had this norm for decades,

for some reason it should be for decades, no, here we also need to deal with this very thing, so say, changes, you know, optimizations, our the president very often says in terms of the construction industry, well, the same thing, any change, it would drive you crazy to get all these approvals through, well , the last time he did it too, yes. yes, we have a flexible approach, we need to help , we need to do it quickly, so we also need to feel the balance here, you know, we need to quickly respond to changing situations, because we can test this product for six months so that after six months it is no longer needed, you know, and we already there and absolutely true, slogan made in belarus, over the years of competition in the domestic and foreign markets, it has won respect and even love, take for example the dairy products of some of our factories. a buyer in russia , for example, using a mobile application can read the code on the packaging to get acquainted with the parameters of production and

quality of products, and cheese, sour cream or yogurt, while high-quality belarusian products are often counterfeited, about how not to be deceived and make the right choice, alexey kondratenko , let's see, the gamma taste processing plant current one. then we sterilize in an autoclave . steam, why in its own juice, because the welding process takes place in a closed package, without access

to water, without access to air, these vegetables are very popular among housewives, because it is a quick side dish, a separate segment of production, where the quality is always high in the first place, baby food based on vegetables, fruits and berries, with these products cage industrialists are expanding the geography of exports, the main... let's say, the countries where these products are supplied are the russian federation, kazakhstan, kyrgyzstan, we are also currently working on the supply, this is to the people’s republic of china, at this stage we are registering this product, because the chinese country positions itself as having high standards for children. the minobl meat molprom holding includes five large enterprises and dozens of factories, for example, borisovsky and sludsky myasok. even from the fields, a lot depends on the feed that

farmers grow, then the health of animals, here the role of veterinarians is great - the raw materials themselves, and this is meat and milk, are controlled in accredited laboratories already at the processors. all products are made from fresh milk, from fresh meat, which does not undergo freezing, additional processing, chemicals...

to the consumer, it is called the mercury system, where all manufacturers enter complete information, as for dairy products, we have also implemented the trix coding system codes, by reading which even an ordinary buyer can find out complete information about the manufacturer, that this is really not a counterfeit product, in the near future the potential of the minsk agro-industrial complex areas.

this is also an indicator of a high level of product quality, because a low-quality product will not be counterfeited, but respected experts , the main question remains untouched: how can we ensure an increase in the level of quality of products, works, services locally, that’s what path to take, rely on technological development or tighten. improving technological processes, tightening requirements - this is all good, but we need to engage in technology, re-equipment, strengthen our position in production, in acquiring competent, good equipment, and of course, here the role

of our ministry of industry is very important.

you see, it’s probably important to understand in the consciousness of the whole society that you can’t , excuse me, sweep the entrance badly, but at the same time demand that there be a high level of service there in transport, and the driver must let himself down there well, you can’t demand that it be, say, super there is some tasty dairy product and at the same time there on the farm do not strive to obtain high-quality not only

within one enterprise within one. points, but this social consciousness should be formed that if i did well, then someone else next to me will do just as well, and we will allow each other to improve this quality of life, this applies in general, as for the scientific, scientific plan, of course, well, scientists always lack equipment, yes, that is , of course, because new modern equipment allows us to strive for tomorrow.

what tasks do you see in the year of quality, well i want to support my colleagues that we must always constantly develop the technological process, use modern equipment, work on modern equipment that allows us to control products without human intervention, this will allow us to produce a product according to the technological process without deviations. and i also want to say, at one of the factories, i saw a slogan, still soviet, where it was written, conscience is the best controller, where it clearly said, yes, we must

simply educate a generation, educate people so that they know that when you do something with your own hands, you have to answer for it or be proud when they tell you to start it.

the product is of high quality, then the consumer will always respond to this product, and of course, i wholeheartedly support that you need to start with yourself, you must always fulfill the high-quality tasks that either the head of state sets for you, or you set for yourself, if this is a private business, and of course, the quality must be of goods and services, and this is all important so that we know that we have a decent quality of life our citizen, and we really do.

the engine is the heart of any machine, well, i want to say about our products, it is installed on road, quarry, and agricultural machinery, and i want our consumers to form the opinion in twenty years that the machine no longer works, and the engine beats like a clock, and so that they can say that the products of the minsk motor plant are the best, dear. experts, thank you for your opinion, thank you for taking the time out of your busy schedule to come to to the studio of the bel tv and radio company on makayonka 9, we thank our guests and say goodbye to you, do your work

efficiently, work conscientiously for the benefit of our country, then the economic environment will be favorable for you, goodbye.