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tv   [untitled]  BELARUSTV  May 22, 2024 12:40pm-1:01pm MSK

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much work begins to vaccinate the population against dangerous diseases; the base created in the first post-war years became the basis for the emergence of a whole school of combating epidemics. there are many social facilities in the plans for the coming decades, including a new modern building for the belarusian radio. radio in its development has experienced many moments and formations. at first it was a carriage, just
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an extraordinary carriage, then it was, it was like a revaluation tram, and then it was already behind the national gaspadarki. tried at home, and these would be gladly planned for the red chats in which dyktars, careers and many people are working, which ensures the success of all channels in belarus kaga radyo. vyashchanne.
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gavoryts minsk. good morning, comrades, we convey the message to you. negledzyachy in the drained courtyard, ilnavody of the byarezinsky district will begin harvesting flax, and in the former gas parks they will clean up the flax. the first to fall from the whole and sartary trusts came to kalgas in the name of michuryn. with each day, the kolkasts drummer grows stone production at the babruysk automotive parts plant. in the first post-war
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years, the talent and heroic work of the residents of the republic created the basis for the further growth of the belarusian economy for the years to come. subsequently, the fifties and sixties will be called the golden age of belarusian industry. then into the most difficult part. the post-war period was dramatic for the republic, its residents won a convincing, and perhaps the most important victory, a victory over hunger, deprivation, devastation, labor, but with unhealed wounds terrible war. and in memory of the destruction
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it brings to peoples. from 1951 to the sixties, 307 large industrial enterprises will be built in belarus, from the beginning of the fifties. hello, everything is clear with you about the project with marina karaman. let's talk about complex things in simple terms. today we’ll talk about how
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marketplaces work, what wildbears was convicted of, and how to protect your online shopping? go. this is an english word that translates as market, bazaar. nowadays, this is the name for online hypermarkets where you can find different products from different manufacturers, literally like on the market. only in the case of marketplaces, you don’t need to get off the couch to make a purchase. marketplaces differ from regular online stores in that you can buy everything there, from food to clothes to metal profiles and passon seeds; the online store sells goods of the same type or brand. examples. online store of building materials. it contains everything for construction and repair. there is belarusian, there is imported, but everything concerns construction. or the online store of the olesya factory. there's a top and uniform clothes, underwear, tablecloths. all this is made from threads, all belongs to the same
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brand. the marketplace can sell a raincoat from olesya, keramin tiles, marmalade from the red food manufacturer, and a laptop from horizon. the second difference is that the online store. as a rule, there are real retail outlets; marketplaces only have points for issuing goods. well, the third difference is the geography of sales, for marketplaces it is wider, they heavily invest in advertising and logistics, so they operate either throughout the country or in several countries. it is important, first, for our legislation makes no difference whether it is a marketplace or a modest online store. in terms of protecting the rights of buyers, the requirements for them are the same. secondly, shops on instagram and telegram, which, except on social networks, have no outlets anywhere, operate illegally. there are simply no departments that keep track of instagram pages. the prices in these stores are low because they don't pay taxes, but they are illegal, as are the rights of their customers. there are schemes in which
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marketplace owners themselves equip warehouses for goods, arrange delivery and connect buyers with sellers on their websites. sellers only provide the goods. there are schemes in which marketplay takes on only the function of a storefront. customers pick up purchases from sellers' warehouses, which means packaging, assembly, and delivery of goods is their responsibility. how do marketplace owners make money? they receive a commission from sales, sell advertising on the main page of the site, promote products in search engines, that is, you google pants, the pants of the company that paid the marketplace will pop up higher than the rest. they insert the product into advertising mailings via mail and sms, and of course, they charge money for beautifully designed seller pages. the most famous marketplaces used by belarusians are: aliexpress, azon, lamoda, xx century, onliner, deal and, of course,
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wildberries. this name has become familiar in the news feed and comments over the past six months. willberries is a russian marketplay whose management. i immediately accepted the fact that any business in belarus will operate only according to belarusian laws and only in the interests of our citizens. this the trading platform appeared here 10 years ago. to launch it here, the founders registered a legal entity in belarus and opened an online store. then wilbury became a subject of our economy, subject to our advertising laws and consumer protection. but in 2020, business owners began to conduct it through a russian legal entity. and buyers were deprived of the right to pay for orders after inspecting the goods, money began to be taken by bank transfer in advance, then this was argued by the fact that coronavirus is spread through banknotes. then there were several switches between legal entities. in august twenty-two , wilberis began operating again as a belarusian
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company, and already in september the site began charging money for returning goods, and this shocked customers. if we talk about clothes, real ones. the color and density of the fabric often differ from what we see in the photo. the size chart is dancing, so customers order several items to choose the right one. return costs fluctuated as well. 2 to 4 rubles losses on it discouraged any desire to buy. example, you found a turtleneck for 40 rub. we ordered four pieces in two sizes in two colors. one of the colors was not the same as in the photo, one of the sizes did not fit. you took one turtleneck in a decent color and your size and are required to pay for the return of three more pieces, 3 rubles each. total 9 rubles. for a refund, that is , for air. this is 25% of the cost is yours. things: in fact, you pay for trying on, which the laws of our country do not imply, and according to them
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a person has the right to return an unused item within 14 days from the date of purchase, and this does not require any special reasons for the buyer to change his mind sufficiently. in return they are obliged to give him exactly the amount he paid and not a penny less. in the case of a return, the person received an amount reduced by the cost of returning the order. which in itself is a gross violation of the law on the protection of consumer rights, if payment was made after trying on, then the company legally unjustifiably withdrew money from the buyer’s card. belarusians began to complain to the ministry of antimonopoly regulation and trade, it's march. there, wildberries received an order to stop taking money for returning things. the owners removed the feature, but didn't last long. before the new year there was a flurry of orders. and on december 9, the twenty- second, the paid return of goods returned.
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people again reacted with justifiable anger and complaints. on december 13 , a representative from wildberry was invited to march. he signed a protocol on the violation and a new demand to eliminate it. i signed it, but nothing changed. after this, the belarusian department drew up a second protocol stating that that the trading platform ignored the law. and with these two protocols, the specialists went. to the frunzinsky district court of minsk. why there? because the legal entity on which market wilberis in belarus is located is registered in this area. there were two meetings: january 16 and 17. each was examined according to the protocol. wildberries were fined for both. for the first by nine, for the second - by 10 bases. alexander lukashenko is firm in his convictions and decisions, especially when it comes to injustice towards people. chapter. the state instructed the committee state control, aka kgc, to deal with the situation so that it does not come up again,
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what exactly the guys from kgc told the cunning legal entity is unknown, but the notification that the return of goods is paid disappeared from personal accounts, and most importantly, 124 thousand belarusians received on your cards the money that was withdrawn from them for returning goods in the last month and a half, if you decide... first to fight with the offender via the internet, you need to write to the email address that is listed on the marketplace website in the contacts section. the platform is obliged to promote the protection of consumer rights. wildberries, for example, likes to send everyone to a chatbot that cannot answer a single serious question, but few people know that in the contacts section wildberries have an email address that is read not by a virtual blank, but by a real person. correspondence must be saved; screenshots will also serve as evidence. your request, the same applies to correspondence in messengers with sellers, if a written
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request remains unanswered, you need to contact your executive committee, there is always commissioner for consumer rights protection, if they didn’t help, go to the regional executive committee, then march. many people do not know about the protection system through executive committees and immediately write in march. difficult cases remain there, simple cases are sent to executive committees. if the seller turns out to be uncompromising, you will have to go to court. important: first: it is better to refuse attempts to resolve the situation with the seller over the phone immediately. such an appeal cannot be used in court; time is running out. secondly, you should not believe the seller’s talk about the lack of money, promises to give it through couple of weeks. perhaps it is in the process of being liquidated and in a couple of weeks it won’t be worth asking. third, if you file a lawsuit for consumer protection, you do not need to pay for it. it's free in belarus. so that everyone can protect their money and rights to quality purchases,
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the executive committee will help a person file a claim, and this is also free. if the marketplace operates through a russian legal entity, you can write to rospotrebnadzor, and if the case goes to court, the person himself can choose where the hearing will take place in belarus or in russia. in general, belarus has the most advanced laws in the eu in the field of online trading, now the eurasian economic commission is working on an agreement that... regulates the general rules of this market, if we are talking about very distant sellers, for example, aliexpress, lawyers here cannot yet to protect us, violators are too far away, but they happen to this site. rarely does the platform itself return money to customers without bothering with the wishes of unscrupulous merchants. now let’s fix it: before the laws on advertising on the protection of consumer rights in belarus all stores are equal. do not delay the exchange or return of goods. the sooner you submit your application, the faster your money will be returned. you need to start communicating with the trading platform not with a chatbot, with
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email or paper mail. a consumer rights claim can be filed. for free help in dealing with an unscrupulous seller, you need to contact the city executive committee, regional executive committee, mart or the consumer rights protection society. don’t be afraid to contact the department and ask questions; answers to them solve many problems. don't be fooled the price of the product, perhaps it will be the price of your nerves and do not draw conclusions about such a convenient method of trading as marketplaces based on a negative experience with one. an unscrupulous platform, because there are many more of those who do not cause any complaints, i am marina karaman and how to protect yourself while shopping on the internet, we figured it out, everything is clear, see you.
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good morning belarus with svetlana borovskaya is a fascinating acquaintance with unusual people. are you a historian? yes, i have one technical education and one historical education. but we decided not to teach, but to immediately make a museum, so that whole classes could learn the secrets of a good mood. i don’t know whether it’s necessary to put a second beauty on top of beauty. you know, it will be very beautiful, imagine, here are the girls, boys, he is a pro-roman patrician to me, and i feel like home to him, yes.
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the news is now in the studio of vladislav bundar. hello. sergei oleinik arrived in tehran on the instructions of the president. the head of the foreign ministry will represent our country at the official mourning ceremony in memory of the tragically killed president of iran. raisi, minister foreign affairs of the persons accompanying them. hundreds of thousands of people in the iranian capital came to say goodbye to those killed in the helicopter crash.

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