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hello and a very warm welcome to our viewers around the world. i'm fred pleitgen right here in london and here is what's ahead on cnn newsroom president biden remains defined as calls for him to step aside, grow louder, we'll tell you who's joining the chorus and what the white house has to say. russia sentences american journalist evan gershkovich too for espionage. why washington called the conviction, quote, a sham and a cyber meltdown around the world from airlines to banks. we're learning what happened and how long it could take before things get back to normal our top story go u.s. president joe biden is vowing to stay in the race despite a growing list of fellow democrats telling him to drop out more than 30 democratic lawmakers are now publicly urging him to step aside. and that includes a dozen on friday alone, a source says the

president is quote, seething at former house speaker nancy pelosi. since some of her close allies are joining the calls earlier legendary journalist carl bernstein talked to cnn about a zoom meeting involving biden's top donors who are also pushing for his replacement they said they wanted an open process in which ghanima harris would not be, quote, anointed, that she would have to compete to be the presidential nominee along with everybody else somewhere along that, the proposal put forth by james carville, in which there there would be a kind of open primary preparatory to the convention in which the presidential nominee would be chosen now we're also learning that house democratic leader hakeem jeffries is not discouraging colleagues from continuing to speak out against biden's candidacy but that's not stopping the president. he says, he looks forward to getting back on the campaign

trail next week, even as democrats weigh the options ahead of their convention in about a month, cnn's mj lee has the details from the white house the biden campaign coming out in full force on friday to insist that president joe biden is not going anywhere. >> the biden campaign chair, jen o'malley, dillon saying on television, or absolutely, the president is staying in the race. the campaign also sending out a memo saying that there is simply no alternative plan, right? right now to president biden and also in a statement himself, the president saying that he is looking forward to getting back out on the campaign trail, presumably, once he has cover from covid, he's currently isolating in rehoboth that defiance of course, is in such stark contrast from the panic that is really starting to send et in across the democratic party just today on friday, we saw democrats coming out in droves to say that they think that president biden needs to get out of the race as of friday

night, there were more than 30 congressional democrats who you had gone public. we also know that many in the upper ranks of the white house and the campaign privately at this point, believed that the president needs to get out of the race, not to mention problems in terms of money. we have heard from a number of major donors that have said that they are simply not going to be writing checks to the biden campaign anymore. so long as president biden remains at the top of the ticket but as for right now, the campaign is insisting that they were emboldened by what they saw this week at the republican national convention, including former president donald trump's speech. thursday night at the rnc campaign officials are saying that that speech really showed that former president donald trump is the exact same as back in 2016, as in 2020, that he is all about himself and that the party really showed no agenda or vision for the future. so at this moment in time despite the growing pressure president

biden is making clear that he is staying in the race. mj lee, cnn at the white house natasha lindstaedt is a professor of government at the university of essex. >> she joins us now from colchester right here in england and natasha, i mean, all this seems to be moving in an almost inevitable both direction. how much longer do you think president biden can hold on it's really hard to say because there's very different messages. >> what he's saying to the public that he's not going to step down, that really he is more resolute than ever, and that he's going to remain in the campaign what we're hearing privately that there is just an onslaught of pressure on him as the report already mentioned, from donors, but from top democratic leaders like nancy pelosi talking already about having some kind of open process for whoever the next candidate is going to be and the new york times reported that he is starting to consider there are these things. his campaign had already even look to how kamala harris would pull

against trump. and just mentioned again he wouldn't step down before wednesday. and that was because the new york times reported that netanyahu visit will take place then and he wouldn't want to give the prime minister of israel the satisfaction of knowing that he was stepping down and that was what they had said. but i could imagine that after that visit because you have the convention in august 19th, there isn't a lot of time for the democrats to come together with some kind of candidate they want to be united behind a candidate. and if they're going to go through with some sort of like open primary process. there's not a lot of time to get that done, and that would be a big contrast to what happened at the republican convention, where they are completely united behind donald trump's. so there's mounting pressure. some of it even coming from former president barak obama, which of course has urged biden. but he's facing it on all sides of from donors, from

party members are in that higher echelons of the party. and from congress, men and women themselves i think we need to talk about the damage that all this is causing to the democratic party, but also of course to take any chances they could have retaking, for instance, the house. they're not talking about the issues that republicans seem to be in lockstep. you're absolutely right. how much damage is this causing to the party? >> well, it's doing huge damage because actually the biden administration has accomplished a lot, whether it be in fighting child poverty, investing in infrastructure in having very low unemployment rates and economic growth and just getting the country out of the pandemic. these should be the issues that the democrats should be touting and also warning about what a trump presidency means to democracy, to women's reproductive rights, to core issues that are important to democratic voters and possibly independent voters instead, the entire conversation is about biden's

age and they haven't been able to shake this and they don't, as i mentioned, they don't appear united. they appear to be in complete disarray. and that isn't a good signal to the american public about how they're going to govern and then of course there is the question that if president biden steps aside is kamala harris ready? >> does she have the support in the party is they're going to be some sort of open process. how long could that take? there's so many unknowns true. >> and as i mentioned, nancy pelosi had talked about an open process having some kind of primary so that it's not some kind of decision that takes place in a back room some private deal that might not be that popular with voters. i think that democrats think that wall harris could be potentially a really good choice, you know, 14 million people had voted in the primary process for her as part of the ticket that she shouldn't automatically get this. now, there are, of course, questions about well, what does that mean for the 91 million in biden's

campaign, war chest in of course, it would be easier to transfer it to her. but that being said, the democrats want the candidate that they think has the best chance of winning and they're going to have to really move quickly to figure out who that's going to be. it might end up being harris because she has the experience. she's also popular with minority voters and with female voters. and it may or annoy some minor already voters that she was just sort of pushed aside. but as pelosi had mentioned, a open process might benefit her and give her more legitimacy if she does end up winning, if biden steps down certainly some key times coming up for the democrats and tausche lindstaedt in colchester, england. thank you very much and of course another major story read that we're following airlines and hospitals around the world are warning of possible continued delays this weekend because of friday's a major global tech outage. one, tech expert says it's the biggest outage ever on friday, more than 3,000 us flights were canceled and

thousands more were delayed at the busiest us canada border crossing traffic was backed up because vehicles had to be processed manually. and the reason for all of this was of course, a faulty software update pushed to some windows computers. the company behind it, crowdstrike says it has deployed a fixed but that could take a while to be applied to the millions of computers affected around the world crowdstrike is based in texas and was launched in 2011. its software is used by numerous fortune 500 companies, including of course, microsoft. the company also provides a cyber attack investigations in 2016, it was hired to look look at the russian hacking of us democratic national committee computers cnn's hanako montgomery is live in tokyo with the latest on the outages lingering impact hanako, how big an issue is this and how much trouble are companies having getting fully back online? >> yeah, friday in the past few

hours, we are hearing some companies begin to recover after seeing a massive, massive tech outage on friday in asia in this region, specifically, we saw the brunt of the impact among airlines and essentially airports as they couldn't process people's check-ins. we also couldn't see them processing new bookings, people saw their flights getting postponed or canceled largely affecting their summer vacation plans. this is of course, a time when many families travel with their with their children, with their young ones and enjoy this we're vacation now after a very disruptive friday, we are seeing many of these companies return to some sense of normalcy begin to resume operations. but what's slightly concerning and what experts are warning about is that in order for the whole world to fully recover, it could take a few days, if not weeks. and the reason for that is because the heart of this issue is very, very deep,

essentially, in order to get all these computers and the systems back and running again, every single affected device needs to be manually rebooted and there are millions of devices that need to be manually rebooted if for instance, a company has a lot of resources, for instance, a fortune 500 company or an airline for example, they usually have that it support that tech staff that can help them reboot their devices. but for smaller businesses they might not have the resources or the manpower to do so, which is why experts fear fred that it could take take days, if not weeks, for the whole world to fully recover i'm not going to like omri there live for us in tokyo. >> thank you very much and it's, a grab bag of extreme weather across the united states this weekend are raging from heat waves to floods. our meteorologist, chad myers has the latest stormy day later

today across the eastern half of the u.s. some of these storms will of course have lightning that's why they're called thunderstorms because the lighting has produced the thunder later on today though, things will get a little bit bumpy, we have the heat, we have the humidity, we're going to have heat index is running up in the middle 90s. and when you get that kind of heat especially when there's not a lot of heat on top of you, you get those bubbling storms, they break through the cap and then we all of a sudden get some pretty heavy rain showers. it'll be a widely scattered bit, but there are some spots that are going to see two to four inches by later on tonight, the heavy flash flood threat, a level two threat is back out here in the west along the mountains when we start to see some monsoonal moisture some humidity coming back in out there. typically we talk about the desert southwest of the u.s. well, it's not going to be the desert anymore because this is the time of year when the humidity starts to pick up. temperatures are about normal here across the eastern half of the u.s. for today and even for tomorrow, a pretty good looking weekend, i think below average as we work our way into next week, that will be some welcome relief. think maybe you'll air conditioner will take a little

bit of a breather. now back out to the west, the heat is going to be back in, especially in the pacific northwest and this is going to be saturday and also on sunday. and things aren't going to change much throughout the middle of the week. we're going to see those heat warnings all across the west in places that saw heat. a couple of weeks ago, kind of cool down a touch and now we're ramping come back up again. we're not back up as high as we were, but temperatures are still above normal, especially even like vegas, where you should be around 105 and your temperatures are going to be eight to nine degrees warmer than that today, and maybe seven or eight degrees warmer than that tomorrow. so keep that in mind. he does on obviously it's summertime we're expecting that chad myers there and still ahead, signs of hope for a gaza ceasefire and hostage deal us secretary of state offers his view on the negotiations head of a key visit from israel's prime minister to the united states, plus a russian judge sends wall street journal reporter, evan gershkovich to prison for 16 years. why the u.s. and his lawyer says it's disgraceful and quote, a sham

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on friday, the blast killed one man and wounded ten others. yemen's houthi rebels claimed responsibility. and israeli military official says, air defense systems detected the drone but it was not intercepted due to quote, human error meantime, the u.s. secretary of state says negotiations are in his words, nearing the goal line of a gaza ceasefire and hostage deal. our own jeremy diamond has more from tel aviv well, secretary of state antony blinken, offering a very optimistic assessment of the hostage and ceasefire negotiations, saying that he believes that were quote inside the ten yard line and driving toward the goal line in terms of getting an agreement, he noted the fact that hamas has effectively agree to a framework proposal. >> the one president biden laid out in each several weeks ago, we know that for the last couple of weeks it does appear that israel and hamas effectively have a framework agreement to try and build out a final deal of for a ceasefire here. but over the course of

those last two weeks, we've seen officials shuttling between doha, qatar, and cairo, egypt without actually a clear sense of how close they are actually getting to a deal. so very notable to hear the secretary of state now offering this assessment at the same time, he did know that he doesn't want to be quote, naive, saying that sometimes it is those last ten yards that are often the hardest the secretary of state and president biden may have an opportunity next week to convince the israeli prime minister benjamin netanyahu to get across those final ten yards as the israeli prime minister is set to travel to washington this weekend for a series of meetings, including with president biden, as well as a an address to a joint meeting of congress. now, as all of this is happening putting the international court of justice issuing a very significant ruling, a non-binding ruling, but one that is unprecedented in its kind as it relates to this situation, the international court of justice ruling that

israel's presence in the west bank and east jerusalem is illegal. they offer that in an advisory israeli opinion that stems from a request by the un general assembly in 2022 to assess the legality and the consequences of israel's ongoing occupation of palestinian territories captured in the 1967 war, the international court of justice ruling on this separate from its ongoing case regarding south africa's allegations that israel is committing genocide in gaza. but even this ruling from the international court of justice, an advisory ruling that is not legally binding, receiving harsh recriminations in israel, the israeli prime minister saying that the jewish people are not not conquerors in their own land, saying that no false decision in the hague will distort what he calls a historical truth. jeremy diamond, cnn, tel aviv to

russia's war against ukraine and ukraine's president made his case directly to the british cabinet that he needs more leeway to conduct strikes inside russia and volodymyr zelenskyy received a standing ovation from british cabinet ministers after arriving at their meeting in london, mr. zelenskyy became the first foreign leader to address the cabinet since 1997, london has given ukraine the green light to use british supplied missiles to strike russia as it sees fit but the u.s. >> has imposed restrictions on the use of american weapons on russian soil. mr. zelenskyy said, britain should try to convince its partners to remove those limits we must deprive putin of money and capability to produce more, more weapons and his district god of human life she must be with his losses and his defeat how can

we ensure this? >> right now, we're missing domain answer to this question and that is our long-range capability by defending ukraine against the russian advance. on kharkiv in may, june we have proven that we can stop any russian attempt to expand the war. >> the change of government does not change our position at all supported the previous document the current purple position support this government. >> the only witness if this political divide here are putin or we're not going to let that happen we will doubled down on support we discussed this morning with further support we can provide with prime minister keir starmer speaking there at mr. zelenskyy said he later spoke with donald trump and they agreed to meet and discuss ways to achieve peace in ukraine. >> now, us ambassador to the united nations, linda thomas greenfield, has condemned at the sentencing of wall street journal reporter evan gershkovich, he was given a 16

year prison sentence by a court in russia for alleged espionage on friday, gershkovich was arrested in march last year, purportedly for spying for the cia on a russian tank factory. the charges and his trial were widely dismissed as shan, another american sentence in russia, paul whelan told cnn from prison that gershkovich was simply doing his job but he ended up in a cage in a courtroom where he was told he'll spend 16 years doing hard labor. our own matthew chance has more on the case first, off a gift ahead of the verdict in the russian cortex, cameras jostled for a glimpse of the u.s. journalist in his glass cage but it goes as today to finding him guilty of espionage. the judge asked evan gershkovich if he had any questions about the 16 yeah prison sentence. >> we've been handled looking thin and tired. the wall street journal reporter answered, no

critic say is guilty verdict was inevitable, and other underlines how politicized russia's judicial system has become the strongly worded statement from gorshkov if it's his employers called it a disgraceful and sham conviction that comes after his 478 days in prison, wrongfully detained, and away from his family, where you can see evan gershkovich is in there. >> hi, matthew from cnn is that you holding up? >> all right. it's been a saga which has seen evan gershkovich now, 32 it makes several tightly controlled court appearances since being detained and accused of gathering secret information on a russian tank factory for the cia allegations denied by gershkovich and the u.s. government there are other us citizens held in russia of any like paul whelan, a former marine, sentenced in 2020 to 16 years for spying. >> and also designated by

washington as wrongly detained dual citizens, senior karelina and amateur ballerina from la. and journalist alsu kurmasheva are also in custody ivsc gordon black has all gordon black, a staff sergeant in the u.s. army, and us school teacher marc fogel critics suspect, the kremlin has been collecting us citizens as bargaining chips for a future deal with any country. but even now, that deal could still be months or perhaps years away well the u.s. secretary of state, antony blinken says the u.s. government is working every day to bring home evan gershkovich and other wrongfully detained americans held in russia. it depends on what the other side watson return blinken says, playing down concerns that moscow could wait for a trump presidency to make it he'll matthew chance, cnn, london hackers appear to have taken over the official websites of

bangladesh prime minister the national police, and the central bank this comes as bangladesh is escalating its crackdown on nationwide unrest, the government imposed a curfew and deployed military forces on friday after weeks of student-led protests took a deadly and violent turn in recent days, dozens have reportedly been killed and hundreds injured in clashes between demonstrators and the police. >> the uprising began earlier this month as students demanded an end to the country's civil service jobs quota system, which they claim is discriminatory and favors the ruling party. all right. we are going to take a quick break for viewers in north america. i'll have more cnn newsroom in just a moment for our international viewers. look forward to quest world of wonder is that is this election season. cnn has you covered, no matter the question from more about the candidates to rules in your state to casting your ballot. the cnn voter handbook has your answers. visit cnn.com slash

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more. it's still go.com and welcome back to our viewers in the united states and in canada, i'll fred pleitgen and you are watching cnn newsroom. >> us president joe biden says he is ready to hit the campaign trail next week, once he recovers from covid. and of course he's ignoring calls from members of his own party to drop out of the race more than 30 democratic lawmakers are now publicly urging mr. biden to step aside, and that includes a dozen new names on friday alone a source says that the president is quote seething at former house speaker nancy pelosi. since some of her close allies are now joining those calls as well. so what could it happen if democrats had to replace president biden on the ballot just weeks before their convention cnn's brian todd has the details the president's team digging in, vowing to stay in the race

despite dozens of democratic lawmakers and party leaders suggesting otherwise but if joe biden, in the days or weeks ahead were to decide to quit the race before the democratic convention in late august, the process for replacing him is uncertain and somewhat messy. the primaries are over the caucuses or over. you can't redo the primaries or caucuses. you can elect new delegates. >> if biden steps aside before the convention, it could turn the convention itself into a free-for-all, where at least make it full of entry names of replacements could be put forward and the roughly 3,900 democratic delegates from across the country could decide who to vote for as the nominee. >> au, it's up to the delegates in the end, it's up to them. >> president biden won almost all of those 3,900 delegates in the primaries. but does he have control over who they support if he's out of the race it's not like joe biden can can say. okay, i'm stepping down. all of you delicate, so i've signed on for me half to now support this other candidate that's not

how it works. there's delicate would essentially be free to move and the way they want, like the days of old backroom deals and lobbying could prevail at the convention as potential nominees tried to convince the delegates to get behind them. in the end, how many of the 3,900 delegates would a candidate? have to win at the convention to get the nomination? >> ultimately, they will have to convince somewhat somewhere in the neighborhood of 2000 plus democratic delegates to vote for them on a roll call vote. >> there are also additional so-called superdelegates. about 700 of them comprised of party insiders and elected officials who could all so be allowed to join in the voting. it would all mean a late start for any candidate, including in the money race, if vice president kamala harris won the nomination, she would presumably be able to use biden's campaign war chest because her name is on all the filings. but any other candidate may have to raise their own money what happens if president biden for some reason leaves the race after the

democratic convention experts say in that unlikely event, the democratic national committee would convene and select the democratic nominee for president on its own. brian todd, cnn, washington and fresh off the republican national convention where he of course accepted the presidential nomination, donald trump is heading back on the campaign trail. >> new data shows an average of about 25 million people watched trump's extent stepped in speech on thursday night. that's down 21% from 2016, but a slight increase over his speech in 2020. later today, the former president and his vice presidential running mate, j.d. vance plan to hold their first joint rally in grand rapids, michigan. this will be trump's first rally since last weekend when a boat bullet grazed his ear and an assassination attempt in pennsylvania. we're also learning more about the pre rally movements of would be assassin thomas matthew crooks. though his motive for carrying out the shooting is still no clearer. cnn's kyung lah has

the details hours before the attempted assassination, thomas crooks begins his day scoping out the rally site. sources tell cnn he arrives mid-morning and stays for 70 minutes and drives more than an hour back home where he picks up an ar type rifle his father later tells authorities he thought crooks was going to the shooting range. crooks buys ammunition at a local gun shop and travels back to the rally site 5:10 p.m. local police first spot crooks around the same time. he's seen in this video obtained by cnn affiliate wtae walking outside the perimeter of the rally in front of the building, he would later climb at 5:33 p.m. the motorcade for former president donald trump arrives as the eager crowd awaits about 15 minutes later pennsylvania state police notified the secret service of a suspicious person and share a photo of crooks counter snipers are alerted according to a congressional briefing by law enforcement, but officers lose sight of him. moments before

trump walks out. counter snipers can be seen facing opposite directions trump takes the stage at 6:02 p.m. his team was not informed of the suspicious, citing two minutes before the first shot, the counter-sniper on the building closest to the shooter's location, adjusts his position on the ground outside the perimeter, people start reacting to movement on the roof of a nearby building. >> withdrawal morning, a uniformed officer can be seen walking toward the building that's on top of the roof right there right. >> guys down about ten seconds later, a separate counter sniper team on the southern building turns around 180 degrees to face the shooter's building and the ground. >> people alert law enforcement dangerous seconds later,

another video shows an officer walking backwards, apparently looking up, a man approaches and points to the shooter's location the officer turns and walks out of frame. >> the same time to counter sniper teams are captured in these photos, aiming and the direction of the shooter realizing the day the crowd outside the perimeter starts rushing away on the other side of the field, a counter-sniper can be seen peering through his scope at the direction of the building where the shooter is what happened? shots are fired at 6:11 p.m. trump is injured. the gunman is taken out seconds later on his body. law enforcement find a remote transmitter to detonate explosives that were later discovered in his car along with a drone attack tickle best, and more ammo investigators also found the shooter cell phone on his body.

it had a screenshot of the livestream of the rally was taken ten minutes before the shooting, and the search history of the cell phones show that he had looked up artist nichols about prominent us politicians, both democrats and republicans, killing lah, cnn, bethel park, pennsylvania and after the break, chaos and confusion at airports around the world, how soon will things return to normal after the global tech outage? >> more on that? coming up tomorrow on the whole story, political violence has always threatened our democracy after the attempt on trump's life. >> where does america go from here? the whole story with anderson cooper, political violence. america is bloody history tomorrow at ten on cnn. >> i won't let my moderate to severe plaque psoriasis symptoms define me emerge as, you with trump via most people saw 90% clear skin. eye for months. and the majority stay clearer. i'd five years cvs,

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guarantee all right, returning now to one of our top stories, some airlines, hospitals, and banks are still working to recover after friday's massive tech outage, nearly 800 us flights have already been canceled sold for saturday alone. >> though united airlines says most of its systems have now recovered, cnn's jason carroll has more on what happened and how it affected people around the world it was the blue

screen that had customers from critical industries worldwide seeing re, right now there are eight people in my party hundred and $56 a ticket and they're giving me $100. that is and we're screwed. >> this man is getting married when i walked that i got straight exiled even all these people because i was online. >> i couldn't find my flight. i was like, did i do wrong anger at airports in the u.s. candidate? asia and europe as major carriers struggled to deal with the fallout of what had happened, it's been really wild, is crazy. it's crowded. people per saying, yele, the chaos when far beyond air travel, 911 services taking a hit in jurisdictions across the country impacting arizona and alaska nasca, the outage, having a sweeping impact throughout the day, ups and federal express warning of delays. the social security administration closed some of

its offices while motor vehicle departments in texas, georgia north carolina, and tennessee had service interruptions even the department of justice was impacted and president biden was briefed on the unfolding situation around the world. confusion at international banks as some financial systems were impacted, disruptions at united kingdom's national health system, as well as broadcast networks and a major global it t outage is impacting many of the world's largest companies, including us here at sky news, all due to that massive global technical outage linked to crowdstrike, a cybersecurity provider, the company's ceo you apologized for the incident saying it was not a cyber attack, but defect and a software update crowdstrike was doing that crash microsoft windows, causing the outage. >> he also says a fix has been deployed. >> we've been on with our customers all night and working

with them many of the customers are rebooting the system that's coming up and it'd be operational because of, we fixed it on our end. >> it's still not over. the department of homeland security is working with crowdstrike and microsoft to fully assess and address system outages. >> and the cancellations continued through out the day into the early evening. >> here for at newark airport on friday, crowdstrike ceo says that it will be a lengthy process before things get back to normal. he also offered full transparency wow, all of this happened and says that the company will take steps to try and make sure something like this does not happen. again. >> jason carroll, cnn then newark jake moore joins us now, live from wynne, born in england. >> he is a global security adviser, and jake, i've been i've been looking forward to speaking to you because the question that's on everybody's mind is how on earth could something like this happen? we all thought that there were firewalls, backup systems, something that would

stop something like this from getting out but of hand yeah, it's a great question and it comes down to updates. >> now, our phones or computers, they always need updating. we probably get the week or monthly and some people might even find them a bit of a pain. but there's so vital in keeping those device safe. and crowdstrike have done. here is created this update, which has sent out to all those windows machines all over the world. but that update was unfortunately faulty. it just had this critical air inside it. maybe it wasn't tested fully enough. we don't really know exactly why it was given away without all that extra process involved. and it just knocked over about quarter of the world's computers. and that just goes to say that this testing process is so vital in making sure this doesn't happen so do you think that or does it appear as though crowdstrike got complacent clouds wasn't accurate sure.

>> enough what do you think caused this to get so out of hand au i don't think we know yet we may never know it could be a whole host of different issues, so it could be human error. >> it may be the fact that the testing looked okay in the test environment. >> and one wasn't fully tested on all those different versions of machines or just something went vitally wrong. and this is just the, the problem that we have with computers. things can go wrong. we've never seen anything like this on such a global scale, but i'm sure we will learn from this and all the other companies that have to push out these updates which are so valuable, will also so it'd be learning this as well why do you think it's taking so long to get things back on track because you would think that if this was some sort of security update or something, you just send out a new update and everything's fine, right? yeah that's it. that would be what would normally happen if the computer is normally running say an update goes out and there was a mistake with

it, but the computer still looks normal and opens up in windows. then you would just get another update sent out and that would be done instantly pretty much the problem here is we've seen computers go to this blue screen of death, which is this critical error, which is what you see on the screen and it just says it can't work unless it goes into what's called safe mode. and that's a manual process. >> so we're looking at all of these computers needing people at the computer to actually run it in this particular safe mode, then send out the fix, which is available, but it has to be put through this process and then restarted again. so it will take a long time, possibly days until we see these computers back up and running yeah, that of course is on top of all this schedules, for instance, for airlines and hospitals and other places that need to get back on track as well what do you think should be? and maybe are some of the lessons learned in all of this, not just for crowdstrike, but of course also from the companies that employ their software, like for instance, mike for soft and others as

well so yeah, this comes down to further testing and making sure things really are secure before they're released into the wild, as we say. >> but what happens is it's about speed. so there may have been a critical threat which crowdstrike were aware of this happened because with all cybersecurity companies, they're researching new threats all the time. and as soon as they locate one, they find the antidote and then send out this patch and say right install this and you should therefore be safe. it's about speed to make sure those computers are safe from not being attacked by this but of course they want to make sure that update is secure and it actually works and functions properly. so it's that testing phase. but the speed as well, this balance is so difficult. and unfortunately it went wrong here, but usually it doesn't go wrong and it's so quick and easy usually to get these updates out to all the computers around the world were you also been surprised at how something like this could essentially derail it as he put

a quarter of the world's computer systems yeah, i mean, it does go to show how much we rely on these particular systems. >> i think most of the world is still relying on windows and that's why threat actors, aside but criminals, they do tend to target particular versions of operating systems. so in this case, windows, but also we rely on them to make sure they're working. if we are using windows and such a vast capacity when it goes wrong, it all goes wrong very badly. and it's difficult to get different operating systems. say you've got windows and then an apple machine to work together. so you tend to choose one you stick with that. but of course, like we've seen here, as soon as that falls over, it can have catastrophic effects i want to talk to you about something that i think really caused a lot of concern for a lot of consumers, a lot of people really around the world because our lives are also of course becoming more and more digital. >> very few of us still actually use cash, at least in parts of the world, we think we

can order everything do you have any sort of advice to people? as to what to do when all this goes down. or if it goes down yeah. i mean, this is tough for me because i'm a real advocate for technology and i'm trying to say advise people that we are going to be okay with moving into digital currencies and using our phone, apple pay, google pay in all these wonderful easy thing was make our lives more efficient. and i'm one for getting rid of cash. but of course this is just puts us back a few steps. and that's going to be a bit of an issue for us to clear up and make people have faith in the system again but hopefully, office has now happened. it shouldn't happen again. we've seen outages before, but not like this. and so i'm pretty sure that this is going to be the one lesson that we all learn from. but i think it will take time before people trusted again, but give it a couple of years. i think we are moving in the right direction. this is just one of those big hiccups that is probably inevitable in the world of technology.

>> a glitch, as they say, jake moore. thank you very much. and good things come in pairs as the old chinese proverb goes, when we come back, we'll tell you about the giant panda duo that's just weeks away from making their law on awaited debut. that's coming up what a next level clean suisse with the whoa of listerine. >> it kills 99.9% of bad breath germs for five times more cleaning power than brushing and flossing alone get a next level, clean with listerine feel the wider couple she was asleep numbers, smart bad. can it keep me warm when i'm cold? >> late know i'm always hot. sleep number. does that can i make my side softer? i think my side firmer. number. >> does that can help us sleep better and better sleep number does that night? >> the 4% of smart sleepers report better sleep. >> and now free home delivery on select smart, that's when you add adjustable base speak.

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monitoring them to make sure they're adjusting well, the two pandas are the first to enter the u.s. >> in 21 years, china has been loaning the creatures to other countries for decades under a program sometimes referred to as quote panda diplomacy and i am fred pleitgen. thanks for your company. i'll be back in just a few moments with more cnn newsroom if you work in spaceflight this is just the worst thing that could happen space shuttle columbia, the final flight. now streaming on max as a gynecologist. >> i'm embarrassed to say to us, we use deodorant on our armpits and we kinda make women feel bad about body odor that

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