tv Close up Deutsche Welle July 17, 2024 9:30am-10:00am CEST
9:30 am
i think this all in the next step. that's a gray war, was one of the bloodiest conflicts and recent history. facebook has been accused of time and time again, of stoking ethnic tensions in ethiopia. so sudden media had a lot of thoughts like why miss calling for about us? that's why it was one of those. yes. west we have seen in the last few the kids the on slot of violence claimed to the lives of half a 1000000 people. massacre them killed without mercy. you must motor them
9:31 am
ruthlessly. does facebook put profit in market power above the lives of human beings? countless hate posts are still online pictures someone or maybe later going, but this religious places, like tempest or most points have pointed out someone's house, like someone is like hiding here. they've coined key parking. how could the social network that promised people in the open and interconnected world become a weapon used by warmongers and perpetrators? so showing it as one of the hips bridge investigators because people use it wrong without us. he won't even like to go on facebook for one second . hey, truth is one of the most important factors to win a war. we must have it most to delete,
9:32 am
delete the new. you do need to delete it, new to delete, delete, delete, delete, delete, delete. the after 2 years of devastation, there's a festive spirit back on the streets of the tick ryan, capital mckayla. i send and events celebrating women and girls as being held for the 1st time since before the war. but amid the singing and dancing into additional garments the scars of war are everywhere. the . ready less
9:33 am
then as a head nurse, she has heard countless reports of the sexual violence perpetrated during the conflict. she runs the one stop center for rape victims at night or hospital, one of the few clinics in mckayla and that was not destroyed. this 40 year old woman reported being raped repeatedly by 15 soldiers in a remote village before losing consciousness. she remembers that one of them took out his phone and started filming as soon as possible. i mean, it was around 9 in the morning. i blacked out after they attacked me. i must have been lying there all day. nobody helped me. when i came to in the evening, everything was gone. everything i had with me
9:34 am
on own own goods. social media was used as a weapon and that took wry war. the footage of rape and mass shootings was used to traumatize and dish humanize. the other side of the mess spends explanation for the sheer brutality of the conflict. is that the propaganda spread online by all parties was posted and re posted by the whole packet hospital. there was this constant preaching of hate on both social media and mainstream media, especially in on heart media. oh yeah, i think again and hopefully the government tried to gloss over it by using terms like permission for law and order, but people were being told to kill innocent civilians to review and children and women for me to grow. i had and read the teenagers a good the victims had to run for their lives with nothing to eat and resented and moved from one refugee camp to the next step after the war began. when the
9:35 am
ethiopian army sent troops entity dry, the northern most part of the country, a violent civil war ensued. many observers felt for all the martyrs of genocide. one such observer what's to say attack leading from amnesty international. the wage westport was exterminated. brooke was in less than a week to mike, got it on my 2nd house up and about 200 people with little bit of bites in small fight. i mean, if you liked him wisdom today, and that is that's a must not cut off that in my 2nd, facebook played a pivotal role in the conflict with atrocities directly linked to hate speech posted on the platform. incendiary posts were not just tolerated. they were actively disseminated by government officials and media outlets. fuel to the fire
9:36 am
and an already deeply polarized and divided society that they should be known as the last of their kind. nothing like satan was created after satan's fault. why is the, what is the thought that, that, of course it moved on as i could on testing. so that's, that also reflects on the associated media. and the government was kind of a leading cons that at zoe, out of cleaning tab switch, where kind of accepted by the director position for just us utah chief among the agitators was the ceo being prime minister of the estimate, the 2019 nobel peace prize laureate team nighted the countries various ethnic groups and hatred against take. ryans, he repeatedly referred to them as the cancer of the d, o, b r, as leads that needed to be removed and as a whole into online coast. in spite of the med and his advisors made no secret of their goal, genocide,
9:37 am
even these people are the enemy of all ethiopia and people. the enemy of the aroma people, the car, the gun, baylor, and the somali. we will not rest until the enemy is buried, is what it was for the women and the mikaela clinic for fear of returning to her village and the stigmatization she faces is too great. the head nurse lulu messman, offers her a place and a women shelter for the time being. but the incendiary videos are still online for anyone to see what explains the inaction on the part of facebook and other social media platforms. the, the one and so it can be found in the canyon capital nairobi, the calendar mild, we use on her way to her night shift for
9:38 am
a job that involves the leading hate posts online when she moved here from west africa some 3 years ago. she was looking forward to a career in the booming text saying that at least was what was promised in the job offer as content moderator we signed up and did in fact find herself working for facebook all be indirectly. her immediate employer was a low profile, sub contractor called summer source called clinton. what draco is, is quite a very dangerous walk with at the same time. he's also a very no board work to do because we are like the internet or the social media. so jazz or firefight has and all of that. so with that to protect people from watching the most public and unacceptable things and human is supposed to watch.
9:39 am
so instead of the want to see it, we are the ones behind the scenes watching those talks, the contents at summer. it wasn't just the content that was toxic. the working conditions were appalling to always job description referred to tagging images and writing brief text. there was no mention of violent content on her very 1st shift. she had to watch footage of a person being beaten to death. but to delete, delete the name. it was her introduction to a job that meant being presented with a new harrowing video every 55 seconds for 8 hours a day. delete, delete, delete. without us, he won't even like to go on facebook for one second. if those things me see i've been released everyone to see fisma would have been long gone by now. no one would
9:40 am
want login. ready well, facebook spends millions and employees thousands of moderators to review content in europe in the us. the budget for africa is minimal. ready ready ready the hourly wage there is $2.20 with just $200.00 moderators for the entire continent when the to dry, warm again. there were just 5 covering the oh yeah. ready ready ready then was the crisis tag protocol, it's we start receiving more ad traffic, the kids hate speech and is asking about the fight. exempted to put in my chair down opinion about that. i the tribes that item, the groups maybe to begin to be changed out of a particular place to be bind to the deluxe. to be at least that
9:41 am
fussy, go, get bracky done. narrowly escapes the war. she fled to nairobi where she was grateful to find work as a content moderator at salma source. but soon enough, the war caught up with her and her new job. the thing is, when i talk about them, i will have flashbacks. and i don't want to have flashbacks cuz it will make me motional are you? so i just i try not so, you know, imagine what i saw. but basically it's just the worst thing that you can imagine. content is pre screened by a computer algorithm. but a human being ultimately decides what gets deleted. critics have repeatedly called for the improvement of moderators working conditions. one such critic is kenyan
9:42 am
lawyer, mercy will tell me who says facebook clearly failed and its duties. ready ready ready ready ready content which is almost taking place in kenya for the content that was being shed any fuel cap, the content. i'm wondering who does that to i've been given his job one not even from, from the communities in whose language that kind of clinton was being posted. for example, in this case degree. now there was no degree now content for the data. so when you tell someone who doesn't understand the language, to address that post or what's going to happen again, if you already have a handful of what rates as to get the for the 2 pen market and the millions of post that are being set on the database to set up a little bit of a system could mean defendants. efficacy is going to be super, super disappointing. the lawyer has been representing the moderators and
9:43 am
a legal dispute with meta, the parent company of facebook. they're demanding better and working conditions and psychological counseling. time he believes facebook is driven by greet and kenya, a country with low wages and blacks working conditions has become a hub for content, moderation from meta and tick tock to open a i all the major online platforms, employees, so called click workers, what's considered to be cheap, indispensable labor. they've capitalized on this culture of instilling fi. yeah. in the moderators. so you're supposed to feel the pull that to you come from, because they use that means like we, we can, we time you back to a point i t, as a matter of fact, this is the 1st instance i'm, i'm seeing a case where in the recruitment advertisements specifically wanted people who came from poor backgrounds and the specific a us that questioning interviews like do you come from a poor background, which in august you and that using degree should. so does that constance read that
9:44 am
you're going to lose your job, but then the same time, there's a constant trip that we could destroy your life. you just don't know how we could do it, but we could destroy your life. and we're just like, hidden behind those compute as behind the phase where people feel it's safe. and now we also to tell the damaged, at the end of the day with damaged, we're destroyed, of ritual is normal because of the kind of joy we engaged ourselves to do, which we never taught it was that dangerous? we're just like, forced to bleed like it through the deceptive way. data content on the
9:45 am
someone who has experienced the deadly real life consequences of online hate is this young woman. she's gripped by fear. when she walks down, the city streets are not long ago to grinds like her, were subjected to arbitrary detention with tens of thousands disappearing in camps . she herself lost her father and brother the the woman who grew up in the village in the eastern ethiopian merchant ryan's constitute a minority. her father was a well off farmer and respect that business man. but when the war broke out, he and 8 other residents were targeted in a hate campaign. a post on facebook claim that they were spies and called for
9:46 am
a tax on them. her father was at the top of the list of targets, the post win 5 right, and was shared hundreds of times in the region. for one local militia. it was proof enough. they rated the village, looking for the legend, spies, plundering homes belonging to ethnic ryan's. the young woman was living in addis ababa at the time. her mother told her what happened when the militiamen entered the family's house. the 1st they forced my father, my brother, and my mother to get on their knees. they then have to crawl out of the house. my mother pleaded with them saying they were regular people just caring for their children. she asked one of us, but the men didn't respond. they said my family were spies fighting against the
9:47 am
government. they kept repeating, the accusations being spread on facebook. that was the last time my mother saw my phone and my brother. her father and brother were shot dead in their own yard. when the attackers moved on to rate other homes, her mother took the opportunity to escape. she says the 22 people were murdered. that day. a massacre that she blames on facebook. i'm sure of it. nothing would have happened to my family, had it not been for the misinformation on facebook. people are too reliant on facebook. they believe everything that's posted there in my village. they don't question if what they're reading on social media is true or false, they just accept it. i know that my father and brother would still be alive if that post hadn't appeared on facebook. the killing of her father and brother was
9:48 am
not an isolated incident. that's a great war, sauce, thousands of docs in post online attacks revealing the name, address, and photo of targets. as the world's biggest social networking side, facebook is a natural avenue for the dissemination of such post. plus it's algorithm ensures that insightful and inflammatory posts are viewed by and especially large number of people. what has become the key is that hate selves and come for posts, trend more. then post, such as, you know, you know, send the image, say metric to the outgoing thing, encourages the posts that are likely to go viral, to go even more by all right. so if you loved that and doing to happy to of posting is lametre contender, just going to keep making it that my to us and much more in from entry facebook
9:49 am
earns it's money through advertising and the mass gathering of user data, bible posts and user interaction in the form of likes, shares and comments are especially valuable, so valuable in fact, that despite security concerns raised by facebook employees, risk mitigating measures were never incorporated into the algorithm. and the case would be the opiate. this lead to more polarization, more hate and more misinformation decide. this part is just how we had to produce all this evidence with yep. yeah, of course that's have gone and vital and was to on the facebook platform if the gauge environments right. and all of those posts what would be the fit for community just done that's about what not to put down the
9:50 am
road. the. the individuals extensively employed to make facebook safer, or fired or after kona molig. we finally could get bracky done. and 182 other content moderators, sued meta and their direct employer summit source. they were immediately dismissed . not just content review was left in the lurch. the moderators were left without pay for months, unsure how to cover their rent, and other basic expenses. the, the 2 women meet on the roof of monkeys. apartment building painting is helping them to process their dramatic experiences. mobley has been struggling with severe depression ever since. she took the job as content moderator.
9:51 am
i just wish i'm just out of this world. i've had enough for heard this part enough. i grew up with the dad and i thought i would have family members that would support me and all that. but obviously knowing i'm going to a lot even if of 18 of not, no one cares even if i'm dead or that life sometimes just feel like an ended order. but at the same time, when i looked at my mom, i didn't go into the heart. so i just have to pretend like everything is okay, colin amalgam, she says the image is during her time at salma source are burned in her memory,
9:52 am
and the stress still looms. there's been a suicide among her former colleagues. a young man who hangs himself and his apartment, the former moderators hope that their legal action will help to create better working conditions to do this difficult job. and ideally, changes will be made to facebook's algorithm that prevent harmful content from being amplified and going viral. fasick a bracky don often had the impression that her work was in vain. not only insults are, and there is a word that people would come of it for the confidence. also, there were so many videos that was collected by us, but never get deleted. so who is especially graphic videos,
9:53 am
we were tired of slugging them because you know, once you see it and then you can get traumatized overtime, use it. so that's why we always thought them to be deleted. but they never got deleted. the young woman whose father and brother were killed is on her way to the recording studio of a local youtube or an audio of about she's the only member of her family who will talk frankly about what happened. she's determined to ensure that the killing of her loved ones will have consequences. the posts that lead to their deaths is still online. fake news on social media kills innocent people. i hope i'm able to show that to the big facebook pages with lots
9:54 am
of followers. as well as to ordinary users and that they understand how their post can destroy lives. we need to raise awareness, but people also need to be punished. i know that's not easy. it's a real challenge, but we need justice. and i hope we'll make some progress that we can create an awareness in society about the harmful impact of fake news on facebook and other sites. that's why i'm here sharing my story. the lawyer mercy mood. tammy has already seen some progress accord in kenya. rule that the salma source dismissals were on lawful, and the moderators and needed to be reinstated and paid. how, how is the security?
9:55 am
both the company and meadow we'll have to answer to the courts in kenya, because we can't, the case is pivotal. and having seen that there are so many wonderings about what's happening in it, you're getting this little of a fuel and how many of the parts to provide made or what's happening on the platform. just the inaction itself led to the platform being weaponized in a very vulnerable situation. so there is a level of responsibility around that. you might not have picked the gun, but you knew what was happening and it has to do nothing about it. people spoke about it, people even followed your internal. it was, seems that which is reported. push to pull them down the pull down. so that in action. lead to way more violence and way more. lots of lives. not do just
9:56 am
oh, okay. the and mikaela lulu mess fan is as busy as ever. dozens of new victims come to see the nurse every day. as the to grind war brought ethiopia to the brink of collapse, the warren parties agree to cease fighting and november 2022. with the withdrawal of soldiers, more women are seeking help. mess then can't say for certain how many victims there are. but she fears there are hundreds of thousands a and i get i, the majority of victims don't talk about what happened to them due to the trauma and discrimination. many women stay silent, many have died alone and let them know medical care of with integrate. there's not a single family where a woman was a great and murdered. i think i had this and who had had some coffee the piece deal
9:57 am
marked the dramatic breakthrough. the to growing forces agreed to hand over their weapons. in return the government and addis ababa agreed to establish an interim regional administration, whether the traumatic events of the war will ever be adequately addressed is impossible to say. so how do we know is just that people facebook that the level of authority does that happen? in this conflict, he's not really, really documented into that that published also what the reading to kind of let him from he to a page that the deuce eh, companies out of the airport of it. and that as far as the that pro feet side of that they don't care about the human cost, there has to be some kind of governance, both domestic and international governments on them. on model compression.
9:58 am
meadow does not seem to have taken any major action in response to the took right case. when confronted by amnesty international with evidence of having neglected content, moderation, the company rejected all the findings encountered by insisting that ethiopia is a high priority country for meta. and, but it has taken significant measures to delete violating content. the leasing switches and the human names almost have to find every gate
9:59 am
10:00 am
. this is dw use live from the land, a u. s. presidential hopefuls last prime revival falls into line. donald trump has my strong endorsement harry fuller, republican challenge, and nikki haley says you don't always have to agree with him. the trump dance ticket sets its science on november also coming up the desperate search for safety to civilians in gaza. as israel searches for the homeless spots, the mind body, october 7th, terror attacks and assembled for as.
15 Views
Uploaded by TV Archive on