customers say and if they have a complaint about this , they should enter it in the system. i asked about it. yes , the most important thing was home music and mobile phone, and the car was also added. god willing, our next step is heavy vehicles , which we will talk about. how did you come here to file a complaint? however

, we are not satisfied with the level of participation, there is still room for people to participate more, maybe it is because in our country, after the sale of these services, people don't expect much from it , or they don't have much confidence in this issue. maybe this is the case, but maybe we are also following technical issues, and that is that people may not follow the services on the site, we people look for the services right there when they go to buy a car or product , but you say to track these in the system, yes, yes, there is a way, so we have to respond to that demand, that is, these services , maybe we will take them to you. the last point that people

contact most, we have to reach them, that way, we have to ask them , for example, for example, if we assume that someone for a where, for example, he bought a mobile phone , he went there to look for after-sales service . instead of saying that you go to such and such a place , we can put a link there so that he can get access to it. he said that what we expect has been done, but it is interesting that out of the number of people who have complained , most of them have reached peace and in any case answered that the customer is satisfied. in fact, an association has been formed for after-sales services. yes, i think it is one of the many steps. very important that last year after

months of coordination efforts that were done at the end of the year it happened that we have a national association, and i would like to say that the private sector finally has a national and comprehensive after-sales service association. of course , we already had a service association for its son in the field of household appliances. yes, and now we have a car after-sales service association, but everyone in fact, the products were not supposed to have an association , which was done with the agreement and with the help of the chamber of commerce. his election

was well received. his election was held on march 22, i think it was a month and the members were formed, that is, seven product groups , seven product groups, can you tell me what these are? we also left a group as others, which is being followed there, like our furniture and those that have not yet been formed, and one or two other products are being followed there. yes, mr. najafi, god bless the community's duty after sales iran, which has recently been formed

, can you tell me exactly what is going on and what topics will be pursued in this forum, in the name of god, in the name of god, in the service of his excellency, the honorable panelist of the studio and the viewers of your good program. hello. i respect and congratulate you on the holidays. the discussion of association and organization , you can see that whenever an industry is supposed to grow and excel, it needs institution building , and one of the most important tools and prerequisites for the growth and excellence of any industry is an institution. facilitation between the activists of that industry and that in the same direction, as said by the iran sales service association in a national and specialized manner

al-qaeda was formed last year after many efforts and efforts. the role and position of the associations are as a link between the private sector and the government sectors and the governing sectors. which can play a role in decision-making, aligning and creating convergence between economic activists and effective and influential factors in that industry. yes, before now, each product group or several product groups had a separate association for themselves. having some for after-sales service is now actually concentrated, right? as mentioned , this forum is a national, comprehensive and specialized forum it will be the only association that is formed under the chamber of commerce and covers all the products that the after-sales service is concerned about

. how will the follow-ups be ? anyway, it has a root and a history. there are different areas in the work program, which god willing will be presented at the right time to serve friends and loved ones. one of the most important activities that should be done is identity building. as you said, posh services

do not have much place in public opinion. cant in spite of the fact that there are large and well-known companies that are performing significant activities in this field and sometimes they are operating at the level of international standards, but in any case, it is necessary for small companies in the companies that are under these laws. they are not working to be added, and with a serious approach, we can bring the position of after-sales service to its real position, and one of the main issues is that, anyway, due to economic problems. which our society has always been involved in, the discussion of ensuring allocation issues has been reduced to the width of production issues and unintentional provision of after-sales services. we hope that with the all-out efforts that are being made, we can

return the sales service industry to its original position. now, one of the most important things that i actually think should be done in this area is a series of servants, in fact, after- sales service companies. there are sales that don't have much identity, and in fact , they are trying to make money for a series of issues, and these are only limited to panels, and they don't have the services they should provide , which means they can be separated from the main companies. yes, your statement is absolutely correct , ali al-qaeda, the concept of services is much more than one there is a system. and a software should be used to carry out community activities, one of which is that all companies that operate in the field of sales services should be registered and identified and have birth certificates , which is a very large and community activity, which is one of the work priorities of our association. thank

you, mr. najafi. we will say goodbye to you too , mr. mahala. there is a problem. now you said that some product groups came to the service community system after and now it should be followed up if anyone had a complaint about these services as you said with the process that you said that the follow-up will be done, an executive guarantee. what does it mean, a company that provides after -sales services, in fact, how can it be said that you must do this, sir, and if you do n't do it, this will happen to you , see what this executive guarantee is, if you mean the legal guarantee that, as mr. esfanani said that article 4 of the law on consumer protection fully specifies the tasks for damages, and these are all before the ministry.

you see, fortunately, considering that the trade community system has found its place, all processes are connected, our after-sales service is a very good place. we deployed as for example, an importer who does not have after-sales service will not be allowed to import and will not be allowed to place an order. if he wants to register an order and enter a function , he must first introduce his service provider who can do this well. services. if it is not good, we will remove him from the jirga of service providers

. fortunately, this happened. we did a lot of great things last year, including in the field of domestic production, production permission or permission to declare production in the trade society system. which is sometimes related to the fact that you could have received based on those raw materials, we called it as providing services, having good and better after-sales services, that is , if you want to operate, you must have appropriate after-sales services, if it is not appropriate, after-sales services for example, his license can be revoked, and on the other hand, his production, and ardad cannot produce, so simply , he cannot produce, he cannot enter into his work. of course this does not mean that we should stop the production, by the way, this is where the place of the forum

is felt more than before, that is, in most cases, someone does not know how to provide services anymore, he has heard more about it, he is doing it, but really, if you want, you can provide services. there is a mechanism to provide this service , i have to do the training in it. currently, automobile companies in the field of light vehicles are connecting to the community system of after-sales services in the area. you told me that heavy vehicles are also going to be connected. when is this going to happen? i am using this opportunity right now and i request all those areas that operate in the field of after-hours services for heavy goods and heavy vehicles to refer to the service community system after registration, god willing, they will be available in the next two months. we can follow each other. i

would like to thank the guests of the program who participated in the program. our time is over . i also thank you, dear viewers, who accompanied us. have a good night.

in 1986, when joe biden, the current president of the united states, was a young senator, he said that if israel exists if it didn't exist, we should have created it. at the middle east, i think it's about time we stop those of us who support as most of us do israel in this body for apologizing for our support for israel.

this is because the zionist regime was created to disrupt the order of the region in order to secure the interests of the americans. when the zionist regime was at war with its arab neighbors, the americans provided extensive military assistance. this is because they did not want to destroy the existence of the zionist regime in this region. america's military aid to the zionist regime is an example of a blank check. congress year 197 america passed a law called the leahy law.

according to the leahy act, americans should not go to security units. a foreign military that commits gross violations of human rights should provide military assistance, but for the zionist regime, the story is different . there is no weapon tracking for the zionist regime, and it does not matter to the americans whether they commit human rights violations or not, and in fact, this law applies to the regime zionism is a big exception. really understanding, it says, quote, i don't want more information, i'm going to vote against this resolution, i don't want to report from the state department, i don't know, i don't want to know how us military aid in israel is being used, i don't want to know what responsibility the united states may have for this humanitarian disaster, i want to keep my

head in the sand, i don't want to see what's going on.

in the assassination of officials and scientists from iran to egypt and syria, in the implementation of the creation and support of terrorist groups and terrorist actions in different countries.

more than a year has passed since the problems of the tire market it has 3 million 400 3 million 500 for what car, for the same 405 for 206 for samand , it doesn't matter. one said 3,700, another said 3,600, and some others also offered rubber droppers to the market . the first method of buying from selected stores in the city

will be introduced about 45 selected trade unions, which, god willing, will continue to explain tires at a reasonable price. god willing, we will do it, and the other is to buy from the platforms introduced in the hier site system. iran. it has come and the selected platforms are currently there are 2 platforms for business and created , they can read any of them, they can choose as a buyer , the former president of the chamber of trades of iran also stressed the necessity of distributing car tires in that system , those who want to buy tires and if they want to sell , they must register in the system. our plan is based on where we buy the goods, where we sell them, and at what profit we sell them. you come and register in the system, buy the goods from company x for you. in the system, you tell the people who are selling it, enter their national card, hand over the product , we went to the market to monitor again, explain the tire, in some stores, it

was offered at an approved price, where does the government lasik give this armpit , we write the name, percy said. he was here in the morning explaining that he is giving it now. i went to request a document and he is giving it with the document. how much did you get it for? 1 million 700 left, how much did you get? now, government purchase from them, yes invoice. and in some others, he was facing problems . do you have government tires or not? 205. now , this is the third and fourth place that i have come from every morning until now this document is in my hand , we referred to buy syria. the price of pride tires is 3 and 200. the conditions in some provinces were also the same. i stood here at 5:00 p.m. until 10:00 p.m. people

had come, written lists, and registered. it is delivered directly from the factory and should be sold in the market at the level of supply, even though it is received the tire was facing problems in the system and the sales counter. we are placing the order. it says that the product is not available in the warehouse of the representative of your chosen city . we are opening a store for veju tires. they were announcing the improvement of the conditions . i think that all these problems will be solved in the next one or two weeks, and after a few weeks, there will be plenty of tires in the market, god willing. it has been a week now , we come here at 4 in the morning to register, there is no news. i came at 3 in the morning and stayed there until 8 in the morning.

it was difficult to get tires at the approved rate, as you can see, in order to get tires at the specified price, our duty is to clarify the value in the form of the systems, but the system sometimes faces problems, and the information is not accurate. there was a system for heavy tires. it is still there. people go to buy goods in the system. they give their documents and get a reservation slip . they just come here. we will improve queues that were supposed to be eliminated by using the internet queuing system

to be we will talk , if my roommates agree, yes, we will make a promise that after 3 months , they came here in the middle of the night , hoping that they would be able to receive a quote in the morning at the agreed rate at 5:00 am. on saturday, march 9th, you came to buy a tire at 5:00 in the morning. what kind of tire were we ? many of them came earlier than 2:00:00. they came now at 5:30. go straight down this street at the intersection. now people are standing in line as you can see. the existence of problems in the tire distribution system caused the formation of this queue to receive tires at my approved rate a man said that i have been standing here since four in the morning

to register. they opened the shop after 8:00, and from 8:00 it starts to open to the sites, which were all down, until 12:00, they still did n't give us anything. currently, the communication with the civil registration service is disconnected, we will do it again , we will call again to see if it works or not. if you remember , it was also mentioned in that meeting that you should take a turn for a discussion let's create an internet so that people can enter their information in the background system , it should be prepared by the ministry, if they make it so that people can register in that system and express themselves there, it will be coordinated there so that such and such a shop will come at such and such a time to deliver their lasik. take

a lot

where avand meets you, the best memories and flavors are shared, avand can only taste it. from the side of the sleepers, he has seen the apostles, the lambs of our faith, the signs of the imam of independence, the role of our lives , the wrapped martyrs. in the ear of the time, the cry of

man payandeh and jabadan of the islamic republic of iran. in the name of allah, the most merciful, the most merciful, may god bless muhammad and the family of muhammad and hasten their fate, dear compatriots. good morning . good friday. welcome to this news section following the martyrdom of the children and grandchildren of mr. ismail haniyeh, the head of the political office.