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tv   ABC7 News Getting Answers  ABC  February 7, 2024 3:00pm-3:31pm PST

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including far right conservatives. adam schiff, the leading democrat, defended democracy against trump and the insurrectionists. he helped build affordable housing, lower drug costs, and bring good jobs back home. the choice is clear. i'm adam schiff, and i approve this message. or what if you could take an electric air taxi to work or to your weekend getaway? that technology is being developed right here in the bay area, and
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it's about to take off. the latest storm has brought not only financial and property losses, but also new problems. the california insurance commissioner has tips on insurance claims and coverage that you need to know about, and still don't have your power back on. you have company. in fact, over 20,000 people are facing the same thing. day three in the dark. how does p-g-and-e's prioritize the restoration of power? you're watching getting answers. i'm kristin zee, thanks for joining us. before we get to those interviews, we're dealing with some more rain today and some of it pretty heavy. abc seven weather anchor spencer christian has the accuweather forecast. spencer aren't we done yet? >> no. i wish i could say yes. kristin not quite yet. you characterized the storm correctly. it's mainly a light storm, but there have been some pockets of heavy downpours and some places have gotten a drenching while others have not gotten much at all. here's a look at live doppler seven. you can see how widely scattered the system is in general, but there
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are some places right now, especially over in the east bay, where we have some pretty steady downpours. in fact, from, well, hayward right now down to milpitas and over out to livermore and then down into the east foothills there you can see it's some pretty steady downpours and isolated areas, but generally we're looking at lightrillionain now back up to the golden gate into san francisco. here you can see an area of rain offshore beginning to sweep eastward southeast with just a little bit. so san francisco had a nice break here just the last couple of hours. we even had sunshine. but right now clouds are darker and thicker and there's some more shower activity approaching us. but basically, again, this is a light storm that is on its way out. don't tell that to people caught in downpours right now though. so move along and take a look at the exclusive abc seven storm impact scale. you can see it's a level one storm through this evening. we expect more scattered showers for the most part just scattered showers, but there will be occasional downpours. so if you get caught in one of those, you'll say, well, spencer said it was going to be light. the winds will be
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gusting between 15 and 35mph, but even those wind gusts will be diminishing later tonight, and there's a possibility of some snow over our highest peaks . but it's unlikely. although cold air is coming in behind the cold front that's sweeping through with the rainfall. here's the forecast animation going into the evening hours 6 p.m. not much going on, but notice little showers developing and redeveloping offshore. we might get some more of those between about. well, now and about 10 p.m. then after 10 p.m. looks like it's going to be just about all over for us. in fact, by 11 p.m, rainfall totals shouldn't be more than about five hundredths of an inch for most locations. and as we look ahead, it's going to get kind of cold overnight. uh- frost advisory will be in effect from 10:00 tonight to 9 a.m. tomorrow morning for the inland valleys of the north bay. again, inland valleys of the north bay, north bay frost is likely to form temperatures may drop as low as 33 degrees, so be prepared for a bit of a chill tomorrow morning. if you're an early morning
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riser. >> all right, we're ready for that show. spencer, thank you so much. okay. and as we wait for the latest storm system to completely get out of here, we're also continuing to wait for all the power to be restored in the bay area. baldwin elementary school in san jose is now in its third day, third school day without electricity. it does have a generator, but not enough to power every classroom, just the common areas and not enough to provide heat. so students are bundled up on this very cold day. joining us live now to explain how p-g-and-e's prioritizes where crews go first to turn the power back on p-g-and-e's spokesman jeff smith. hey, jeff. hi >> how are you? thanks for having me. yeah. >> no, thanks for being here. so what is the latest figure with regard to outages? >> well, i heard on your report, you said about 20,000in the bay area. it's actually trickled up back up again here in the last few minutes. and so we're at about 38,000 in the bay area right now. um, so we've we've actually seen some additional outages that have recently started, um, just in the last
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hour or so. >> why do we go back up? >> well, because there have been new power outages with the with the additional weather that's been taking place today. yeah. so we've had some additional power outages. we continue to restore at the same time. but but there are new power outages that occur. and so that's what's happened in the last okay. >> so jeff, when you have a widespread outage like we saw on sunday with the level four storm, how do you go about deciding how to allocate your limited crews, how to prioritize the locations for repairs and getting the power back? >> you know, there are a lot of factors that go into that. some of it is on where can we get the most bang for our buck? if you will, in terms of getting as many customers restored as quickly as we possibly can. so we look at that, but we also look at emergency services, things like hospitals and, um, uh, you know, fire firehouses, things of that nature, and try and get them up online. and i know you made reference to the schools, schools are also a priority, but depending upon the circumstances, sometimes they can take a while to restore as well, depending upon the extent
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of the damage. those schools in san jose, we are, uh, expecting that by later this evening that the schools in san jose will have their power restored, or at least supplemental power available to them may extend would not enough to not not soon enough to help out during today's school day. but we're hoping for a better situation there tomorrow. >> okay. i mean i know there are only one always one offs, right, based on the individual situation, but schools and hospitals are generally prioritized, right? that's correct, that's correct. >> there are they have a special identification in our system. so we know where schools are, where hospitals are other type of emergency. excuse me. other types of emergency services. >> how about commercial versus residential. well do you prioritize that way. >> uh, you know, that's more just depending depending upon the circuit and where it is and how, um, and how quickly we can get it restored. so there's not, um, in terms of, like a residence or business, there's not a, a priority prioritization that way. it's more, um, just for emergency services and those types of, um, those types of
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situations got it. >> hey, if we have that p-g-and-e's current outage map, we can just pull that up because i think that is a good illustration of what you've been trying to do in terms of catching up. um all right. my producer is talking to me right now, and she pointed out that. yeah in fact, we're seeing some new blue dots. and those seem to be for community resource center. jeff, what's that about? >> uh, the community resource center. yeah, yeah, those are those are situations where we. and we do this during, um, some of your viewers may be, uh, familiar with psps that we some that sometimes occur as well. right and the usually during the spring and spring and fall months. uh huh. um and we have community resource centers that we set up when folks are going to be without power for an extended period of time or have been where they can go and charge their phones and, um, you know, maybe get some light snacks and just kind of have a place where they can have electricity if the electricity in, in their area has been out for a while, we try and identify a close location where they can
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go and get, um, services. so that's what community resources are. >> i may have to go to one because honestly, jeff, i got to be honest, i'm going on our 70 now. uh, at my home, and i'm wondering if it's because it's one of those green dots where it's under 50 customers. so kind of last in line, if you will. >> yeah, i know, i not sure i'm sure about that. exactly. where you, uh, where you may live, but um, yeah, we know there are a lot of customers that have been out for an extended period of time, and we really appreciate their frustration because, you know, not only is being without power and convened, and i know that there are folks that rely on it for our emergency, um, our emergency medical devices and things of that, um, things of that type as well. so we certainly understand their frustration. this was really a, um, you know, this was the most one of the three most severe storms one day storms that we've seen in 30 years, just in terms of the amount of damage and the amount of outages that occurred. so this was, um, well, it was relatively short in terms of the
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duration of the heavy of the heavy weather. um it actually did some of the most extensive damage that that we've seen in recent history. yeah. >> real quickly. and i promise i'm not asking just for myself, but for those of us who've gone without for quite a while now, there is compensation right. >> um, customer are always welcome to file claims. and yeah, if you know, if a customer has been without power for an extended period of time, particularly in terms of the length of time that you're discussing, you can file a claims through our through our claims department and sometimes for those lengthy outages, we will actually proactively contact the customers as well. but if folks want to be proactive about it, they can they can certainly file a claim through our claims. >> okay. thanks i certainly will do that. i did get a text. uh, i think it was like 25 or $75 or something. that definitely helps. but i want to ask you, jeff, and this is bigger than just this one storm. it does feel like that with more frequent storms doing, you know, due to climate change, in part, that we may be experiencing
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situations like these and without a wholesale infrastructure improvement, are we should we just expect that we'll get three day outages more and more frequently? and is there anything we can do about it? or you can do about it? well you know, we're always looking at ways to reduce the frequency of outages and help and help customers have of less duration when they do experience a power outage. >> obviously there are a lot of a lot of issues in play, and you know, we know that when we see severe weather, there's always going to be some amount of power outage, some amount of power outages that occur. but we are always looking for ways to reduce that. we do take steps during the off storm season to try and trim trees and, um, replace aging infrastructure and aging equipment and take those types of steps proactively to reduce the amount of outages that occur. but there are a couple of things that, um, can really impact that, that when first of all, when you've just got really severe winds like what we saw over the last couple
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of days, that's always going to cause damage. and then many and i know not all, but many of the customers that are remaining without power, there's access issues. there's challenges on getting in the roadways. we're seeing a lot of that in santa cruz county, where there's just, you know, there's there even, you know, 2 or 3 days later now they're still access issues and real difficulty in getting to the damage to make that repair. and so those are some of the challenges that our crews are facing. >> all right. jeff smith p-g-and-e's spokesman. thank you so much for coming on. >> thank you. >> coming up, forget tesla ride shares. how would you like to get around traffic by electric air taxis. the bay area aviation startup behind joby will give us a demo
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are driverless vehicles, a bay area company is offering a new option that is about to take flight. joe aviation, based in santa cruz, imagines our region served by its electric air taxis . last month, the company took a big step toward its goal when it signed a deal to install its first charger at john wayne airport in orange county. joining us live now to talk about this new technology, joe bees head of product eric allison. hi, eric. >> hi. how are you? good >> nice to have you on. you're a little quiet, so i don't know if you can boost that a little bit, but i want to tell you, my esteemed former colleague, david louie did a story with you almost three years ago. and at that time, you guys estimated that it'd be about three years before hundreds of these aircraft would be in the air. so we're just about there. are you there yet? >> well, we're working hard at it. so we have a team of over
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1500 people across across the bay area, and in other parts of the united states working hard to bring this product into the market. and we're target is to launch in 2025. i know you've been doing test flights in marina, like close to monterey, right. >> um, but explain to folks, as we kind of look at the video, which looks really cool, the concept of joby, how it works, its range, speed and how it's powered all that. >> yeah. so what we're doing is developing an all electric air taxi that can take off and land vertically like a helicopter, but fly like an airplane using a wing, which allows it to be a lot quieter and more efficient than any helicopter that's ever been developed. and so we are have been working on this for over ten years. the company was actually founded in 2009, and uh, and has been really developing and doing pioneering work to bring not just the aircraft to market, but to actually bring the technologies to the level of readiness that
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we can certify. this aircraft with the faa so that we can actually launch and start offering commercial service with it. >> how many people can ride in that? >> the aircraft is designed to hold four, uh, passengers. so four revenue seats, along with a pilot. so it's flown with a professional pilot just like any, uh, aircraft would be today . okay. and, uh, and, like, i said, it can take off and land vertically, so it's really flexible into where it can operate so they can get close to where people want to be and where they want to come from. and so and we can fly up to 100 mile missions with this aircraft , which allows us to serve the vast majority of trips that anyone takes on a daily basis. >> i mean, do you envision it being used truly as a taxi? >> yeah, we think that this is a new form of mobility that is going to find a lot of use and congested cities all over the world. we think initially there's a lot of use cases around people that are taking trips, uh, in highly congested corridors, like going to and from the airport in places like new york city between manhattan
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and jfk. uh or in los angeles or even here in the bay area that, uh, these types of trips that take a long time and have a lot of uncertainty associated with how long it takes you to get on these important trips that you're going on. >> okay. so you said for passengers and you mentioned there being a pilot, have you tested it with a pilot in the aircraft? yeah we have okay. >> yeah we are. we've been doing a lot of our testing remotely piloted because it allows us to go fast and to really, uh, exercise all of these technologies in a way that's, that's, uh, really complies with the overall safety plans that we have in place. we actually started piloted testing in that that same aircraft that you're showing in the video there, uh, just last, uh, last summer, um, late summer, early fall, uh, and we did a test with a pilot, actually, an exhibition flight in new york city. um, back just a couple months ago, uh, so that we can show the type of, uh, way these aircraft work in the environment that they're actually going to be deployed in, which had a lot of people pretty excited, got it. >> so you do envision a pilot
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being in there? the end goal is not, uh, autonomous, where you just punch in an address or anything. you would have a human there that's right. >> so we want to launch in a way that fits in with the existing rules that the faa has both for the certification of the aircraft and for operation. and having a human pilot inside of the airplane is the fastest way to do that. >> and how is it safety record so far in your test flights? >> yeah. so we have done thousands of flights and we're learning every day more and more about this. but fundamentally, this technology has designed and to bring a new level of uh, of kind of the way you architect and design this type of an aircraft that could take off and land vertically to the market. so we have redundancy in the lifting system. we have six different propellers and, and, uh, that all work together to allow the vehicle to take off the land. but if any one of them were to stop working, you can still take off and land safely. uh, and similarly, we have, uh,
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multiple different battery packs for independent battery packs that actually power those six propellers in a special way so that any one is not critical. so this is a new way of architect and designing an aircraft, uh, that we've been working on for quite a while to, to understand the fundamentals of how do you do it safely and how do you do it. right. >> okay. so we don't have a lot of time, but i want to squeeze in these two burning questions that i have. one is cost right? i mean i don't know how much you got to scale to bring the cost down to the point where people or businesses can afford to use them regularly. and then the other aspect is where are you? like in terms of just that one charger at orange county's airport? where else are you going? you know, where else are you going to be? >> yeah. so we have two critical partnerships on the commercial side that kind of address both of those questions. one of them is with uber. and so we actually will be integrated into the uber app when we launch. and as well as integrating the uber service into our app so that we can connect people from their homes or their businesses to the nearest takeoff and landing
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location. and we project that we can launch this something around uber black pricing per seat, and that over time, by driving our utilization, um, through those types of demand partnerships, we can actually get to a pricing on a per seat basis. our other major partnership is with delta airlines. and so we're an exclusive partner of delta. um, when we launch. and so we're really focusing on critical markets for delta like new york and la. and we're really excited to announce that first charger being put in at john wayne. we actually announced another one at uh at another uh, heliport in manhattan near manhattan, actually a couple of weeks ago. and uh, we'll continue to, uh, to, to work on, on, uh, building out our footprint in these critical markets to, to bring this to, to life as soon as 2025. all right. >> eric allison joby's head of product. thank you so much. and please do keep us posted. >> thank you. are you covered? >> if stormy weather damages your home after a recent blast of winter rain, some people are learning their insurance policies are leaving them high and dry. we'll have advice from
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the california department of insurance next are living in the moment and taking ibrance. ibrance with an aromatase inhibitor is for adults with hr positive, her2 negative metastatic breast cancer as the first hormonal based therapy. ibrance plus letrozole significantly delayed disease progression versus letrozole. ibrance may cause low white blood cell counts that may lead to serious infections. ibrance may cause severe inflammation of the lungs. both of these can lead to death. tell your doctor if you have new or worsening chest pain, cough, or trouble breathing. before taking ibrance, tell your doctor if you have fever, chills, or other signs of infection, liver or kidney problems, are or plan to become pregnant, or are breastfeeding. for more information about side effects talk to your doctor. thanks, mom. be in your moment. ask your doctor about ibrance.
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a home insurance won't pay for certain losses. so what can they do? and we're about to find out. joining us live now is gabriel sanchez, press secretary of the california department of insurance. gabriel, thanks for joining us today. >> sure. thank you. i appreciate the opportunity to share as much information as i can with your audience. >> well, i bet a lot of people have questions. what are some of the most common insurance questions your office is getting right now? well the biggest the biggest issue is, is what is insurance cover and that's something we want to be sure that we want to encourage all consumers that have questions about their insurance to actually have that conversation with their insurance company. >> they're paying the premiums. they should be getting that customer service. and if they have questions beyond that, we encourage them to reach out to us at the california department of insurance. they can reach us at (800) 927-4357. we're there
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to help in terms of the damage that we're kind of seeing right now from the storm, what are the typical things that would be covered under a regular home insurance policy? >> right. and what wouldn't be? >> um, well, primarily it's going to be damage to the home. that's from wind driven rain. uh potentially, uh, mudflows or other issues. if they were caused from a wildfire and then because there's not brush, there's fire. but i hesitate to talk about typical cases because there's really not a typical case. everyone has unique circumstances and unique needs. so again, we encourage them to have that conversation with the insurance company. and one other tip i want to share too, is even if you don't think you have a claim, it's entirely possible. you might. you might actually might have some options. and so again, call your insurance company, have those conversations, learn what's covered and what's not covered. and we can help. >> okay. are there some fallback plans if your damage is rejected
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by your insurance company? >> uh, of course. uh, there's a few options, particularly with as we're seeing with flooding is that our office works with fema quite often. and again, we encourage insurance. i'm sorry, we encourage homeowners and consumers to give us a call because we have access to those resources, and we can help in places where there might be potential, where coverage may not be helping. does it help to take videos and pictures right away? >> oh, of course, one of the things that we always encourage both with these winter storms as well as with wildfires, is to take a video inventory of your home and your belongings, narrating as you go through your home to note things of value. >> whether it's a tv, a table, other things like with their cars or vehicles just to document it beforehand, which can definitely come in handy if there is a claim. >> should you report it? even if the damage you're pretty sure is under your deductible amount? >> um, again, that's something to have that conversation with your insurance company, and it
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depends. again, in some cases, the damage might be more extensive than you think. and so you want to do that where you'll you'll get more money back from a claim. if it's valid than you would by just going something under the deductible. again every situation is unique. and so we encourage consumers to both call their insurance company and if they have other questions, other tips of ideas to call us or to visit our website at ww dot insurance. okay dot gov where we can share tips and ideas on what you can be looking for. >> i want to move on to the repairs phase. how important is it to get multiple estimates and check up on your contractor? >> oh, i think that's a those are some great ideas. again recovering from a storm, whether it's a wildfire or other extreme weather event. it's a marathon, not a sprint. and so while there are many reputable companies out there, we do encourage consumers to check licenses and even check our website as well, where for,
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uh, we want to be sure you're calling public adjusters and adjusters that are certified because there's some bad actors out there, and we do our best. we want to protect consumers. so it's important to verify their information on their licensing and their bonding. >> all right. we only have about 30s, but i want to ask you, even before this storm, californians have been getting, uh, you know, having a harder time getting insurance coverage. several insurers have put a stop on issuing new policies in california. what is the cdi doing about that? and to ensure that people have a fallback, know that that is a great question. >> one of the things that, uh, commissioner lada is working on is his sustainable insurance strategy, where we want to focus on increasing availability of insurance, particularly in those wildfire areas where we want to work with insurance companies, as well as consumer groups with businesses, farmers and all the stakeholders involved in order to increase availability of insurance, which in turn will help with affordability down the road. >> all right. gabriel sanchez, press secretary for the
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california department of insurance. thank you so much. >> thank you very much. well. remember, abc7 news is streaming 24 over seven. >>
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two very different visions for california. steve garvey, the leading republican, is too conservative for california. he voted for trump twice and supported republicans for years, including far right conservatives. adam schiff, the leading democrat, defended democracy against trump and the insurrectionists. he helped build affordable housing, lower drug costs, and bring good jobs back home. the choice is clear. i'm adam schiff, and i approve this message.
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i'll see you tonight, breaking news as we come on the air. the urgent search right now for five u.s. marines. missing after their chopper crashed here in the u.s. and outside philadelphia at this hour, two police officers shot, a home now engulfed in flames. first tonighhe

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