this week, an internet business built 20 years ago, connecting questions with answers. but what does chet gpt mean for his business now? the spider hangs over farm

fields looking for trouble. and entrepreneur katie enright on the future of cannabis and banking. that's this week on press: here. good morning, everyone. i am scott mcgrew. i have a dishwasher that beeps when it's done. it keeps six times. if you leave it alone, if you don't open the door, it will be but again six more times. then if you are napping it will be again six more times. my dishwasher is as relentless as inspector job fair or the terminator. i bring this up because the service call just answer will answer things like, how do i get my dishwasher to stop doing that? you have real people and experts. you can ask questions about writing a will, or why your dog is acting weird, or why your dishwasher and stop beeping. andy kurtz it runs the program. he has been on many times talking about company, more recently about his relentless and courageous efforts to help

you clean. and he joins me this morning. i have a big question for him. why would i pay an expert to solve the dishwasher problem when i have chet gpt? i did. i tried that. i asked chet gpt. it walked me through the process of silencing a bosch model x a s 375 you see. andy, i want to ask how things are going with ukraine in just a bit. but first, your company is celebrating its 20th anniversary. when it started, it was a great example of the technology we call the internet. you could connect to people across the world. a person with a problem, a person with a solution. how big of a threat is chet gpt going to be to your business model? >> i think it's a really interesting threat, and also an opportunity. we started 20 years ago.

the internet was relatively new. marketplaces were new. the gig economy came along. we were able to serve the way of new technology. i think this will be the same kind of thing as the last generation. my big belief is that the solution here is a combination of ai and humans together. ai is really an incredible tool. it will replace certain parts of the world, and even our business. but humans are really important part of the creation as well. i think humans and ai consumers can get the best of both worlds. >> you are talking about me blending it? i asked chet gpt if i'm not satisfied, i get on and talk to an expert. are you talking about an expert checking chet gpt? >> it's a combination of those two as well as a third option as well. so my belief is that, in the $5 trillion professional services market, you can put it into

three buckets. there is one bucket, about a third of it where people will use chet gpt. that will be good or not. there's going to be another service where people will use professional services the same way they always have. your parents, my parents are going to continue to go face to face, talk to doctors and lawyers the same way they always have. there is a new third that is emerging now which is a combination of ai plus humans together. and that is the big, exciting opportunity for us. to give you a specific example, a will. if you are 22, you don't have kids, responsibilities, a car or a house, chet gpt will might be good enough for you. that is free and easy. if you are somebody with a lot of responsibilities like me, a lot of kids, a car, a house and all these things, i will pay five grand to have a regular attorney create a will for me. there is a bucket for a lot of

people. it will be much more attractive. for a couple hundred bucks you could have chet gpt write the first draft of the will, but have a lawyer review it, make the changes that are needed with your particular situation and give you the best of both worlds. it can create for you, with a lawyer review to make sure it works. >> i assume your experts out there have been looking at chet gpt and have questions for you. hey, andy, we have been doing the side gig where i give legal advice as a lawyer. i have a side gig as a veterinarian or whatnot. what questions are they asking you? what are they concerned about? >> well, you know, the primary concern is to make sure consumers are getting accurate advice. right? the problem with chet gpt and a

lot of these ai's is they are wrong a lot of the time. so most say they are accurate and correct maybe 70% of the time. that means 50% of the time they are wrong. and when you are writing a poem, you are doing more frivolous things, that is fine. when you are dealing with your health, your real situations, your pets, your accounting, being wrong is very expensive. so that is the biggest concern that our experts have. people will start using these things and getting the wrong answers. it will create a mess for them. >> i suppose there could be services that spring up that model on you that are purely using chet gpt or language models of some sort if there aren't already. but they need to be straightforward about that. you are not talking to a lawyer. you are talking to a computer. >> that is right. one of the most exciting new things we are launching right now is a product that actually is a chet gpt verifier. so, you can go -- in our case, you can go to the pet category. pets.perl.com. pets.perl.com. type your question in chet gpt about your pet.

chet gpt will give you an answer. it may or may not be accurate. it will ask you, would you like a real live veterinarian to verify the accuracy of this? and you can say yes. for free, one of the just answer veterinarians will read that, tell you true or false -- >> yeah. so you do a subscriber based sort of thing. you know? the way consumer reports does. i have you on retainer, so to speak. have you thought about -- or is this the way you are doing it? this would be a free service where i would be able to access chet gpt, then the upgrade is, i get to talk to an expert? >> even better than that. you can talk to chet gpt for free. you can have the veterinarians verify the accuracy. and if you would like, you can sign up for a subscription and

talk to veterinarians if you want more detail. that is up to you. >> that's interesting. i went into the conversation thinking chet gpt would be a big business problem for you, a threat to the business model, and to some degree it is. in the way, it created a premium model for you. >> that's exactly right. yes. so, what do you think the biggest problems -- remember, they are just not accurate. even if they are 50% or 60% or 70%, they will get better. i think that's right. maybe we get to 70, 80 or 90. that last 10 is going to be very difficult. especially when you look at the sports data which is all internet. not all the information on the internet is accurate. so even if the algorithm is perfect, the data coming in is wrong. that will lead to problems for consumers that are relying on this information.

so that's why it's so important for us to get the truth out there and have experts verify the accuracy. >> and to bring it back to the pets, no one wants them to come out and say, i'm 90% sure i am giving them the right medication. or, no. 90% is not good enough. >> that's right. chet gpt is not 90% sure. it says i'm 100% sure this is the medication even when it is dead wrong. >> fair enough. so, the ukrainian flight behind you, before you go, let me ask about employees in ukraine. you have been working so hard to keep them safe. all the things you are doing in ukraine, bring me up to speed on what is the latest with that. >> the latest is, we are working on a mental health center for children. we set up one for adults and the military. we have done refugee centers. we've done pilot school, we've done all kinds of great things. adult mental health is so successful. we thought, let's build one for children. that is under construction now.

we are expecting the grand opening to be in a few weeks on december 15th. >> fantastic. i appreciate you being with us this morning. i wish you the best of luck both with your company and your efforts in ukraine. thanks for being with us. we will be back in just a minute.

♪ >> welcome back to press: here. one of the interesting things about covering technology is tech is involved in energy. you have dating, tender and

bumble, space x, and farming is tech. this is a video from a previous interview we did with a company called plenty, which is putting robots to work in vertical urban farms. my guess is, wringing robots to supervisory roles on the farm. he has developed a robot called the spider, which whips around a field on cables, not unlike the way they move the camera on an nfl football game. spider is keeping an eye on the plants. let's start with what the spider is looking for. good morning. >> good morning. thank you for having me. yeah, guys, spider is, as you said, like a football stadium camera which moves around greenhouses. it is fully automated. i have this box here with sensors. we have temperature, humidity, co2, to measure plant growth, we measure the leaves which is key. that is one of the most

important parts that we can actually monitor. it shows how efficiently the plant is up for use. it generates biomass. we measure the camera, we measure the lights. it is good to move around so we can get comprehension of what's going on in the facility. we can also lower ourselves down to the canopy to measure the environmental factors there. >> and then, you can measure over the course of days, months and weeks, so you get trends that a farmer can use. >> exactly, yeah. there is an eat -- it determines whether there is plant stress. every day, every plant. it also measures pests. it measures the yield so you

can forecast the yield. you get needed feedback loops for cultivators which don't have to wait anymore until the end of the growth cycle to understand the then efficient, but it can change the nutrients, change the factors, and right away whether the plant is happy or not, more leaf yellowing, there is more growth, there is more leaves or yes. it is completely new and unique to making cultivation is different. >> it's incredible the technology that has gone on in agriculture in the past few years. farmers have relied on a sense of how their plants are doing. it used to be they would walk out, take a pocket knife out, cut into the corner or whatever it happened to be to see a random sample. now, you know, they can have this eye in the sky look at their crops simultaneously. >> right, right. so, cultists spend 50% of the time running around inspecting what is going on in the field, really determining the problems and understanding instead of actually dealing with them.

it takes away this burden and gives time to the cultivator to focus on what really matters so they can be dealing with the issue rather than figuring out what's going on. it is possible for them to look at each plant. our system can do that. >> now, i assume this works in a greenhouse, right? you have got a way of controlling and covering the robot. it's a smaller field. some of those american farm fields can be miles long. >> true, very true. now we focus our technology on greenhouse cultivation and in- house cultivation. that is a very control mode parameter, and this information can help because you can fine- tune the environment. however, the technology is not limited to indoors. you can go outside in a field in a vineyard and capture data there. you can use other platforms to gather information. it applies to them and processes the data. >> one of the biggest things

comes from canada's farmers. i will remind my viewers all over the world, it is legal in california. they are just farmers in california. particularly, it is in the technology. >> cannabis is an amazing plant for so many reasons. there are good reasons, for example, it is one of the fastest growing plants. so, it is challenging to push it to the limit it can actually go in understanding what you have to do to get it there. it is really key. we have a new plan which we have started before. we grow the scale for the first time. it has really high margins. it allows new technology, the development of new technology. so it is lives and opportunity to develop the technology and bring it to all the crops. >> yeah. i hadn't thought of it that way. there is generations upon generations of research in soybeans, for instance, not

that there couldn't be more. but you have this brand-new industry -- not a brand-new plant, but the arboriculture is brand-new. >> right. it is a new opportunity, this collaboration here. we are trying to help cultivate it. they are struggling to try to figure out what is the right environment to set up configurations and parameters to make this prosper. we provide them the tools to actually do that. they are very eager to learn about this. there are a lot of opportunities. we create the data which proves what we can do. again, they are talking about in general, the industry allows 10 to 15% crop loss. that is okay every cycle. and you could have variations,

yields a 50%. it's huge what you can get out of that and try to optimize. the first thing, any proclamation is data collection. and we supply that. >> you have been involved in robots a long time. you were working for google on every day robots. what is ahead of perception? >> i was basically responsible for everything around data understanding. we had a fleet of robots. i'm not sure if you saw the videos, manipulators driving around in the environment, and everyone in the system has to understand what the different objects in the environment are. they understand the world. so this understanding, mapping, localization, prediction, all those things are part of my role. >> one of the struggles with robots whether you try to give them an automated task -- it's how predictable the world is. the task you give them is supposed to be predictable. but all kinds of things come into that.

>> totally. that is where automation has -- you know -- succeeded in the past. production lines could predict that option. you can really like -- you know -- for some environments that are natural like nature as plants grow, this is where automation has failed. it is so hard to predict how a plant is going to look like, how it will exit the crop. that's where ai plays a role to help us capture that, understand that, and be able to solve the problems to allow for automation. so i think this is going to be the era of artificial intelligence, and also robotics. the robots can become more usable outside the natural environment. >> that makes sense. let me end with this. what was your first robot? your very first robot? something made out of lego? >> it was actually -- i was in the industry very early. it was more like a piloting robot, stacking things around.

before it was robots, lego robots. >> they are impressive. that's a lesson to me. we are asking the world's leading experts on robotics what robot is. all right. i appreciate your time. thank you for joining us. we will be right back. [narrator] covered california is a free service from the state that's already helped millions of people like you get and pay for health insurance. with financial health to lower the cost of health coverage, you could get a quality health plan for less than $10 a month.

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>> welcome back to press: here. we were talking the last segment about how cannabis farmers were using robotic technology to keep an eye on the health of their plants. cannabis farmers are just farmers in california at least. even cannabis farmers can run into problems with the nation's financial system. in many cases, they consider cannabis to be a problem. the federal government considers marijuana to be a controlled substance. banks don't want trouble with the federal government. cannabis entrepreneur katie enright says she hopes 2024 will bring safer banking to the cannabis industry. can you start out with what the challenges have been in the past as far as what your industry has had with banking and similar challenges? >> yeah. you kind of nailed it. you said it is federally illegal. the state considers us a legally compliant company where

the federal government does not. that is really where all the issues in the cannabis industry stemmed from. that is hard. they don't communicate with each other. they don't talk to each other. it is a pretty considerable challenge. which i hope will change. >> we are talking about trouble with banking. we are talking about places that can't get a checking account. >> yeah. so banks basically have liability because of the fact if they work with a cannabis company, it's called plant punching and not plant touching. so even companies that are not necessarily regulating the cannabis goods, they still have issues. for example, if you are a publicist and you work with a cannabis company or you work with a company that works with a cannabis company, you are going to have issues banking, too. it's not exclusively cannabis companies that have issues. >> i had no ideas it was that

widespread that far down the chain. that includes credit card companies, et cetera. you said you think it's going to get better, not because the banking industry is going to change its mind, but because the federal government. >> i am hopeful. currently, it is a schedule one drug. other schedule one drugs are heroin, ecstasy, drugs that have a very addictive property and also no medical benefits. that's how it is categorized as a schedule one drug. cannabis, in my belief, there is evidence it proves it is medical. it can be used for medical health. it is not that kind of drug. i'm hoping they will reschedule it to schedule three or schedule for drug. and that will change the climate of cannabis altogether. that will change everything, banking, regulation, licensing, that makes it a lot easier for the cannabis industry to function. >> the schedule one drug if i

remember correctly has no medical benefit, yet it has the potential for abuse. obviously, there are things with medical benefit, you know, oxycodone, that kind of stuff that can be abused. but they have a medical benefit. if the federal government starts to consider the medical and if it's of marijuana, it could move it out of schedule one. >> absolutely. that would be schedule three then. cocaine is considered schedule two. cocaine in the federal government's eyes is more beneficial than cannabis is which is a little bit crazy. >> so if i would like to get a bank account, it's better to sell cocaine. >> you might have an easier time. >> you might run into trouble somewhere else. so, for many businesses, you know, growing or processing cannabis is not about making a leaf that somebody smokes. although, that is a business. other products -- i saw a drink the other day in my local

grocery store that had cbd in it. >> yes. cbd from hemp is legal. the differentiation is, if you have thc from cannabis, it has to be sold in dispensaries in each individual state. for example, i'm in the state of california. in a dispensary in the state of california, very regulated. cbd from hemp can be sold basically nationwide. there is different cannabinoids that can be sold nationwide as well. it is really cannabis versus hemp is the differentiation. >> that might get people more used to the concept of this being, you know, a beneficial medicine, which is what california considers it to be. it's when it starts appearing in tinctures and lotions and drinks, that sort of thing. >> yeah, absolutely. because it is a schedule one drug we can't do a lot of research on it. the research we have done is way behind the times. israel has done i think research starting in the 60s. they have a lot more information for us out there.

really, once we can start doing a lot of research, really, that's when we can identify and scientifically say these are the benefits. it is changing. research is happening. that is good. >> my last question, you care to give a prediction for how long it might be schedule one? >> i'm hopeful by the end of the year. that might be a little bit -- but i think that's the right step. i think it is a long time before it will be federally legal. i think -- yeah. i don't know when that's going to happen. i'm hopeful by the end of the year they will reschedule it. >> all right, i appreciate you being with us. katie is a cannabis contraband were. press: here will be back in just a moment.

♪ >> that's our show for this week. thank you to my guests. thank you for making us part of your sunday. ♪

damian trujllo: hello and welcome to comunidad del valle. i'm damian trujillo, and today the abcs of lowriding on your comunidad del valle. ♪♪♪ ♪♪♪