us now with what's coming up at 530. we've got a lot going on right now at 530, a potential major change to the way you buy tickets to a concert. live nation and ticketmaster are being sued by the department of justice. what the doj claims and how the experts are reacting to that suit. also, a man is dead and his wife injured after flames engulf a mobile home. the details we're learning at this hour and how long does it take for police to respond to emergencies on a public bus? we investigate a delay in calls for help and why those calls don't go straight to police. the news at 530 starts right now. thank you so much for joining us. i'm garvin thomas and i'm jessica aguirre. a showstopper from the department of justice. a lawsuit that could change how concert tickets are sold. and it could be a game changer for the live entertainment industry. the doj joining state attorneys general in an antitrust suit against concert giants live nation and ticketmaster, alleging the ticket seller is a monopoly

causing high ticket prices. here's nbc bay area's ian cull today, the department of justice filing a lawsuit seeking to break up ticketmaster and its parent company, live nation, alleging a monopoly over the live entertainment industry. this illegal conduct means higher prices, no price gouging. it comes after years of consumer complaints about soaring ticket prices and high fees, 30 states, including california, joined attorney general merrick garland in accusing live nation and ticketmaster of illegally squashing competition, not just in ticket sales but concert venue ownership, artist management and concert promotions. live nation often sacrifices profits. it could earn as a venue owner by letting its venues sit empty, rather than opening them to artists who do not use live nation promotion services. concert fans believe competition could lower the overall cost. i have no idea

where these fees go to, but yeah, it's pretty ridiculous. i think if it was, you know, up to the certain venues that the artists perform at, that would be, you know, break up the market a little bit. the beverly hills based live nation calls the allegations baseless, saying the justice department ignores key factors like increasing production costs and surging artist popularity, saying their profit margins are just above 1% and claim it won't fix ticket or service fees. calling ticketmaster a monopoly may be a pr win for the doj in the short term, but it will lose in court because it ignores the basic economics of live entertainment, such as the fact that the bulk of service fees go to the venues, and that competition has steadily eroded. ticketmaster market share and profit margin. no company other than ticketmaster can deal with this number of tickets. music industry insider bob lefsetz blames high prices on demand and isn't sure this suit will change much. lefsetz claims that

artists don't want tickets to include fees, because then they can set a lower price and make ticketmaster look like the bad guy for charging more. these fees don't go into the straight into the pocket of ticketmaster. this is what makes the show happen. so the promoter fee okay, all the things having to do with the building, security, etc. meanwhile, there is legislation working through congress to increase transparency so consumers can see any hidden fees before buying an event ticket. ian cull nbc bay area news. firefighters in the east bay are investigating a deadly overnight fire at a mobile home park. it started just before midnight at the hacienda mobile park on vineyard avenue in pleasanton. when the firefighters got there, the mobile home was engulfed in flames. a man died at the park and his wife was taken to the hospital with minor injuries. a vta bus by a passenger with a machete and the bus driver tells

us it felt like forever until help arrived when he pressed his panic button. the first call went to vta dispatchers and then to the sheriff's office. the driver says the delay could have cost him his life. investigative reporter candace wynne found agencies across the bay area haven't been able to solve this problem. the bus drivers say when there's an emergency and help is delayed that impacts everyone on board and on the road. look and listen closely. the interaction is quiet. this is surveillance video of vta operator carlos zarate's bus being by a passenger with a 17 inch blade machete. i really can't make this trend, he told me, make this u-turn or else you're going to start bleeding. when you saw that machete, what was going through your mind? are zarate is speaking publicly for

the first time about this may 2022 incident. i'm sharing this part of the story not shown in the video. the young san jose father had a six month old baby girl at home that was my biggest thing. either getting hit with a machete and not my baby, being embarrassed with me later on, or just not being here for her anymore. and at that point, it's when i hit the panic button. vta says its operations control center, or oc, data, shows zarate pressed his emergency alert button at 5:05 a.m, activating the bus microphone so dispatchers could listen in. a minute later at 5:06 a.m, oc contacted the sheriff's office has, an emergency alarm on one of our coaches. the dispatcher at the time doesn't appear to realize zarate's life is in danger this year. a conversation nothing is a loud conversation. that's all i'm hearing. at 516,

you hear the siren of the first sheriff's unit arrive. both vta and the santa clara county sheriff's office say their proud of their individual response times. vta says it responded in one minute at 5:06 a.m. when its dispatcher called the sheriff's office with a two minute gap that's unaccounted for. the sheriff's office said its call for service started at 508, and its deputy only took eight minutes to get on scene, but no one we found was considering how long zarate was actually waiting for help. a total of 11 minutes every second of that nightmare mattered, zarate says, when both he and the public were at risk. the person had told me to hit a car and i told them i couldn't, that i wasn't going to do it. and i told you to hit a car. yeah on the 80 overpass, zarate managed to keep the suspect calm

and walked off the bus without a scratch, but he says his injuries weren't physical. right now, being treated for ptsd and anxiety, a lot of mood swings. it sucks because i don't feel safe at home. zarate is far from the only driver impacted by what he feels was an inefficient and delayed response. bus drivers tell us when they're not safe, passengers aren't safe. we reported on the same issues with ac transit back in 2018. it's like scary to go to work. ac transit bus driver celestino gonzalez had no says. the agency hasn't fixed the problem. these hospital photos and her incident report show she was attacked last summer. she says it took 15 to 20 minutes for deputies to get to her. it just took forever for them to answer and i'm like, what are you guys doing? ac transit refuses to confirm their

response time, citing privacy policies. the agency spokesperson said when it comes to emergency responders, their system is engineered so that there is no requirement for a direct conversation with the bus operator. but for years, bus drivers have told nbc bay area when their life or a passenger's life is at risk, they need a direct line to police. some of these issues are not unique to any particular transit agency. aston green is vta's chief of system safety and security, with transit dispatch and oc keeping track of their response times and the sheriff's office keeping track of its own response times. who's adding those times together so that board members and the public can get a sense of the total time it takes for that bus driver to wait for help? yeah so there are two different systems, right? like the sheriff's department is contracted with us. if there is a request specifically we tend

to do the analysis. don't you think that's much more of an accurate reflection of how long that bus driver is actually waiting? no, i mean, our principle is for first responders to get there as soon as possible. right. and so there are several ways that that communication can take place, like a passenger calling 911 or a driver using the radio. we asked green, what about tracking entire response times to report to vta's board of directors, which oversees vta? are you also reporting response times? both occ and sheriff response times to the board? no. our responsibility is to report on the contract that scope of work with law enforcement, particularly their crime stats, green says. everyone is trying to make transit safer. everybody's societal issues are spilling onto systems, he says, and operators like zarate are heroes. i think his actions were heroic. i think what he did was in the best interest of the public. but what about the

driver safety? zarate wonders where public figures to and if we need help. i hope they could get to us. we don't have anything to protect ourselves. zarate's attacker was prosecuted and is currently serving a prison sentence. we reached out to several board members and we're waiting to hear back with the investigative unit. i'm candice nguyen, nbc, bay area news. if you have a story for candice or the rest of our investigative unit, call 888996 tips or visit our website nbc bay area.com/investigations honoring those who made the ultimate sacrifice. today, san mateo held a memorial to honor the lives of san mateo police officers who died in the line of duty. ceremony was solemn, but it was also a celebration as the city unveiled the new fallen heroes memorial. it's a monument honoring san mateo service members, police and firefighters, and it is located at the flagpole of central park on fifth avenue. the names etched on this memorial serve to reflect the profound courage and

selflessness exhibited by our service men and women, their unwavering dedication to duty, honor, and country exemplifies the very best of our military and first responders. as today's service was held on the 56th anniversary of the death of san mateo police sergeant gordon joinville, joinville was shot and killed while investigating a theft back in 1967. the state gave many of us free money a year and a half ago, so, well, next week the state is going to start taking back some of what families didn't spend. i'm consumer investigator chris kamara will help you claim and protect your money next i'm chief meteorologist jeff ranieri . another day with some warm weather up to 81 in concord 78 in santa rosa. but the big chill it's on the way. details on that and a memorial day weekend. plus the two fires we're tracking.

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california families will be headed into lawmakers hands. consumer investigator chris chmura breaks down. just what the heck is going on, chris? hey there. yep. on june 1st, the state is going to start winding down the middle class tax refund program and taking back more than a quarter billion unclaimed dollars intended to help families deal with inflation back in 2022. well, lots of refund money. never made it to taxpayers or was stuck on the debit cards the state sent out. san jose state student carlos solis was in that boat with his $700 card until he called us because calling the state was fruitless. so i kept calling and calling for the period about six seven months. and it was the same deal every every day, every time. it was just, oh, sorry to hear that. or let me transfer you to the right department. and i got disconnected. well, after helping carlos get his full $700 refund, we looked into what some state leaders believe went wrong

with this program. tonight at 11:00, we'll tell you why many families didn't or couldn't claim. their slice will also help you see if you have any money, back over to the news desk at 11. all right. we'll see you at 11. everyone wants to know if they have any money. they're we don't have money, but we have plenty of sunshine. we do today. just really coming in beautiful. and that's going to be changing for us, as we're telling you, as you roll into tomorrow's forecast. and for part of that memorial day weekend, we're going to get you all covered on that. but i also want to take it out to some breaking news. we were following just about an hour ago as this all broke. two different fires out here towards antioch. now the first one here is in slayton ranch road, right near highway four. that's about 20 acres on last check. and also at marina plaza, five acres. this is just north of four. and basically the way the wind is blowing right now, it's pushing any kind of smoke out here off towards bethel island, but there's quite a bit of a populated area here,

to the east of this fire at slayton ranch road. so just watch that smoke. we know it was heavy at times. you may need to shut the doors and also the windows if it gets really too difficult to breathe. right now we have wind gusts out of the west at 17. could get up to about 25 tonight, and a warm 81 low humidity tomorrow. wind gusts may get up as high as 45, but thankfully temperatures will be cooling off. if firefighters are still having to deal with any kind of hot spots. we'll continue to track more of this. of course, at nbc. barry.com and bring you any more information on this as needed through tonight. now, as we roll through tomorrow's forecast, we've been talking about the cold weather and it's all getting set off by this chilly, cold front that's going to be moving down through tomorrow. so not only temperatures dropping we're going to get in on some wind on and off gusts 15 to about 45. even the chance here of some drizzle. so tomorrow morning i see at about 7:00 cloud cover is going to be with us, especially over the east bay peninsula and the south bay. chance of maybe

some spotty drizzle down towards the southern coastline. we get all this out of here and we'll have sunshine through the afternoon. kind of a repeat performance on that same pattern as we head through saturday morning. we'll start off the holiday weekend here with the drizzle and the cloud cover here on saturday morning. and then as we roll through the afternoon on saturday, we'll begin to get that sunshine returning and will be in for a lot more in the way of sun as we head into sunday. and also on monday. now the temperatures no doubt that's going to be the number one thing everyone is impacted by. look at this going down to 53 here tomorrow in the peninsula. low 50s, east bay, san francisco in the north bay. but it's those daytime highs. wait until you see this after upper 80s this week in the south bay. we're back down to 67 here in cupertino. trends like that continue even for the east bay. 67 martinez, 66, in danville still some low 70s in concord and antioch. but that is a huge

drop from what we've been dealing with this week. 64 here in san mateo. so kind of this last blast of chilly weather for the season coming in 57, in the marina and up towards the north bay, 69 here in nevada. okay, other thing i want to bring you to real quick national headlines here, 17 to 25 hurricanes possible this year. out of that, 4 to 7 may become major hurricanes. and they're expecting this increased activity out towards the atlantic because of these very warm sea surface temperatures. pico boulevard hurricane season usually gets here into august and september. all right. let's bring it back locally on that 7-day forecast. we'll stay with the comfortable weather in san francisco, 50s to 60s. and for the inland valleys after that 68 on saturday we're going to bring it back up with some nice weather sunday and monday and some upper 70s. so at least we get it out of here on saturday. and, and then we're, we're good to go. and while you're delivering that wonderful forecast got some good news. the producer just told us those fires you were talking about at

the beginning. there taken care of. they're in the mopping up stage at this point. that is i mean, that's the last thing we need right now. yeah. thanks, jeff. the giants and a's both played this afternoon. we're going to show you how both teams fared

first two games saw some big comebacks by both teams, so what would today offer giants fans of all ages on hand in pittsburgh

to watch the rubber match of this three game series? former giants top pick joey bart hurt his old team early. he hit a grand slam to put the pirates up 5 to 1 in the fourth inning. the giants went into the eighth inning down by four runs. matt chapman sparked the comeback with a three run homer. suddenly, the giants were down by just a run a few batters later. later brett wisely knocked in the game winner giants roar back to win 7 to 6. it just feels good to start to get comfortable, get into a rhythm and just help this team win. man. like i want to be able to contribute on both sides of the baseball, so it feels good out. the biggest thing i would say is we were trying to get me to be on time more, start a little bit earlier, get ready to hit a little bit earlier and then just trust, trust myself, trust that, you know, i don't have to be perfect. i don't have to. it doesn't have to look a certain way. just go out there, trust my athleticism and just put a good swing on the ball and compete. so i know that sounds

pretty simple, but for me it was just trying to get out of my own way. i was trying to, you know, maybe do too much or, try to be too perfect. and instead of just going up there taking good at bats and, you know, just being athletic sounds like it's working the a's also played a wild one this afternoon in oakland. we pick this one up in the bottom of the 11th inning. the a's went into their final at bat trailing by four runs. they clawed back and eventually tied the game when jj bleday hit a two run homer. the a's would then load the bases and finally win on a bases loaded walk. a's beat the rockies 10 to 9 in a slugfest. they host the astros tomorrow. okay, you heard jeff say it. it could be a very dangerous and destructive hurricane season. the ominous warning being issued. next, we're norman, bad news... i never graduated from med school. what? -but the good news is... xfinity mobile just got even better! now, you can automatically connect to wifi speeds up to a gig on the go. plus, buy one unlimited line and get one free for a year.

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forecast it has ever issued. there's an 85% chance of an above normal season, a 10% chance of a near normal season, and a 5% chance of a below normal season. now is the time to prepare and stay prepared. remember, it only takes one storm to devastate a community. scientists say the ocean and atmosphere are warming up due to global warming. in fact, they're reaching near record temperatures. that makes it more likely for storms to pick up wind speed and form hurricanes. hurricane season, by the way, starts june 1st and runs through the end of november. we're learning more about the arrest

of the world's top golfer, scottie scheffler. louisville police say the detective who arrested him violated policy when he failed to activate his body camera. the department released new video from that morning. now, last friday, scheffler was arriving at valhalla country club for the pga championship. but a deadly crash caused traffic problems as he tried to enter the club. the golfer was stopped by the detective who was directing traffic. the detective said scheffler demanded to be let in. the officer claimed he was knocked down and scheffler's attorney says the new information changes nothing for his client. louisville's police chief says the detective faces discipline brie action. scheffler is due to appear before a judge on june 3rd. okay, we are getting our first look at the podiums for the paris summer games. the olympic mascots and french paralympic athletes took turns today posing for photos with one of them. it sits in front of the eiffel tower. the podiums are made out of recycled wood. part of the promise by the olympic committee to keep the games eco friendly and slash carbon emissions. by the way, we're now just 64 days

away from the paris games that kick off july 26th. paralympic games follow starting august 28th. gia vang joins us now with what's coming up next at six. well, right now at six, a fiery rescue in contra costa county, a man springs into action. moments before a crashed car explodes, saving the little girl inside. you'll hear from him tonight. plus the wealthiest city in the bay area is using its pricey homes as bait. the new strategy in atherton to catch criminals in the act, and the effort to beautify a south bay neighborhood, hits a setback. new details from police after nearly 30 new trees were vandalized. we will get to those stories in just a moment. but first, an update on two fires burning in antioch. this one is along highway four near hillcrest avenue, not far from the antioch bart station. contra costa county fire tells us it's burned approximately 20 acres of

brush and is burning along the highway, and we know from wildfire cameras nearby, the smoke has dropped considerably. this is a time lapse from the past half hour. here, you can see, was dark and black, and now it's kind of fizzled out. right now, there's no word on any evacuations or injuries. we will, of course, update online and on air as we get more details. and fire crews are also fighting. another fire at the antioch marina. this one has burned a few acres, but a fire there says there are no reports of injuries or damage to the pier or buildings. we've been pretty busy, had basically three fires going on at the same time. this one here in the marina is approximately 2 to 3 acres. it is currently being contained and we are pretty sure we got a pretty good line around it. we have the fire boat and we had some air support. yeah, a busy afternoon for them. we have crews heading to antioch and we'll bring updates online and on our nbc bay area app. we don't have video of that third vegetation fire that he mentioned, which is now contained in concord khan fire says a couple out sheds were

burned. now, we've also been following a developing story out of san francisco. an officer involved shooting in the bayview neighborhood happened just before three this afternoon near jennings street and carroll avenue. now, within the last half hour, sfpd held a news conference with details. police say no one was hit by gunfire during the shooting, but they do tell us that the suspect, an adult male, was taken to the hospital with injuries from non-lethal use of force. they aren't giving us specifics about what that kind of force was. they did say a weapon was recovered on scene. now this is still an active investigation, all as sfpd officers involved shootings, a town hall meeting will be held in ten days with more information about this. the person responsible for destroying freshly planted trees in san jose has been arrested. 26 trees were planted earlier this month and the willow neighborhood on friday, sapd received a report of vandalism and when the officers arrived, they discovered