hey, everybody, i'm yasmin vossoughian in for "chris jansing reports." good to be with you this hour. anger building as israel releases new details about three hostages accidentally killed by the idf. what we know about their final moments, plus what israel just uncovered near the gaza border. a test launch for a ballistic missile capable of reaching anywhere in the united states, and a major announcement from the vatican, the pope will allow catholic priests to bless same-sex unions, the reaction that's getting. and if you had to commute anywhere today in the northeast, you know what a mess it was. a powerful storm triggering heavy rain, flooding, and travel delays, we're going to take a look at that impact as well.

our nbc news reporters are following the latest developments. we want to begin with hala gorani in tel aviv where the israel government is facing pressure after three hostages were accidentally killed in gaza. hala, there were massive protests over the weekend as you i and spoke about. what more are we learning about what went wrong here? >> widespread consternation across the country, really, and especially among the families of those hostages, the idf has confirmed that they mistakenly killed these three hostages despite the fact that they ran out of a building, that they were shirtless, they were waving a white flag. two of the hostages were killed immediately. another managed to run back into the building. at that point, cries for help in hebrew were heard by the troops on the ground. the battalion commander issued a cease fire order, and despite that, there was another burst of gunfire toward the third figure, and that third hostage was killed at that point. we learned the next day that

there was an sos message on a building nearby and that inside of that building and on the walls, there were inscriptions in hebrew. all of that should really have given the troops pause. new rules of engagement or i should say the rules of engagement according to the israeli military were repeated to the troops on the ground with high level officials visiting gaza saying anyone who waves a white flag, who certainly is shirtless, therefore signaling to the troops on the ground that they are not hiding explosives or that they're not hiding some sort of suicide vest or whatever it is they're afraid of that certainly they should pause for a moment and hesitate and make a wise decision as to whether or not opening fire is the way to go. and the hostages' families are essentially saying, look, this government is prioritizing its military aims of obliterating hamas over the lives of our loved ones, and some of them, in

fact, are camped out outside the ministry of defense in tel aviv, and they say they're not moving until they get their loved ones back. >> i want to talk about the tunnel, the discovery of this tunnel told to us by the idf near what used to be a very busy crossing into israel. what do we know about this? >> reporter: so the idf spokesperson, peter learner, was a speaking a little bit earlier on msnbc. he talked about this tunnel that he said was wide enough to accommodate vehicles and cars, and this is what he said just a few hours ago about it. >> the footage you're showing now is they're driving in a tunnel they built. the man sitting in the passenger seat is mohammed sinwar, he was the manager of the project of creating this terror tunnel. 4 kilometers long, wide enough for a car, 50 meters deep. this is the extent, i would say

it's the most expensive and expansive construction project ever to be conducted in the gaza strip not for the benefit of the people of gaza but for the detriment of the people. >> reporter: it doesn't appear as though this tunnel was used on october 7th, but i think a good question for the israeli military would be if you have a tunnel that's 4 1/2 kilometers long, wide enough to accommodate a car so close to the gaza border with israel, you know, it took over 70 days to find it. i mean, i'd be curious to know why it took that long, yasmin, but this is what we know. this is what the idf is telling us. and this, by the way, is footage they tell us they recovered inside of gaza. this is hamas footage they were able to retrieve. >> that's the exact question many will be asking the prime minister and his government in the days to come. hala gorani, thank you. now to this radical shift from the pope, benefitting

same-sex couples from around the world. nbc's claudio lavanga has more. claudio, tell us more. >> reporter: well, today, the very powerful department of church doctrine and the vatican published a document that essentially says same-sex couples can now receive a blessing by the catholic church if they require so. as you said, this is a major shift by the catholic church, especially considering that the same vatican office just a couple of years ago in 2021 said that such blessing could not take place because they said you cannot bless sin. this blessing now comes with certain conditions. it says that the blessing shall not resemble a marriage, and it actually lists very specific conditions saying that the blessing cannot happen at the same time as a civil union. it cannot happen while there are clothings or gestures or close to rituals that take place

during a sacramental marriage because of the catholic church specifies of course the marriage can only be shared by a man and woman. despite the conditions, it is a major shift, an outrage by the catholic church to the lgbtq plus community, which of course will welcome this change, even though this is not entirely a surprise because pope francis just a couple of months ago at the beginning of october in response to a letter by five conservative cardinals who did ask him or challenged him to be clear about the church's take on homosexuality, he did reply, i believe same-sex couples should be allowed to receive a blessing, provided it doesn't look like a marriage. of course with this documenting with published, it is official. >> an incredible shift of the church, a pope of a new

generation. and claudio lavanga plaquing us jealous of his holiday back drop. appreciate it. emilie ikeda is on the ground with the latest on the major storm hammering the northeast. >> reporter: you can hear the rain coming down pu it's actually an improvement compared to some of the stormier conditions we saw earlier in the day with serious wind gusts, some topping 60 miles an hour in parts of the northeast region, toppling trees and power poles, churning some dangerous surf you might be able to make out behind me. at one point today, hundreds of thousands of people without power as a result of those wind gusts, another major serious concern for officials across the region has been the threat of flooding, not far from where i'm standing. the surf actually reached homes along the shoreline. some drivers in other states had to be rescued. the roadways had transformed into waterways. it's all part of a storm that made its way up the east coast

over the weekend. every state will have seen at least 2 inches of rain, and it has turned into a bit of a travel nightmare for those trying to get a head start on their holiday travel. more than 400 flights cancelled so far today. back to you. >> all right. emilie ikeda for us, thank you. north korea sending a disturbing message to the united states and its allies by test firing a ballistic missile capable of firing anywhere in the u.s. the missile which will travel more than 9,000 miles traveled for more than an hour before falling into the sea west of a japanese island. north korea said it was in response to u.s. maneuvers in the area, including sending a nuclear sub to south korea which pyongyang called, quote, a preview of nuclear war. the former president ramping up rhetoric about immigrants not heard on the world stage for nearly 100 years when we're back in just 60 seconds. they're poisoning the blood

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on the campaign trail, donald trump is taking his antiimmigrant rhetoric to dark new extremes. yesterday in nevada, which has a large latino population, the former president claimed migrants were invading the united states from prisons and mental institutions. >> given the unprecedented millions of biden illegal aliens who are invading our country, it is only common sense that when i'm reelected that we will begin, and we have no choice, the largest deportation operation in american history. >> this is following trump's highly controversial comments on saturday which have been compared to words written by adolf hitler. >> they're poisoning the blood of our country. that's what they've done. mental institutions and prisons all over the world.

not just in south america. not just the three or four countries that we think about. but all over the world, they're coming into our country. >> so in response to those comments, the biden campaign released a statement thateads this, donald trump channelled his role models as he parroted adolf hitler, praised kim jong un, and quoted vladimir putin while running for president on a promise to rule as a tick day -- dictator and american democracy. robert gibbs is a former white house secretary under president obama and an msnbc political analyst, and douglas brinkley is a presidential historian and author. welcome to you both. hours after making these remarks, the former president doubled down and wrote a post saying illegal immigration is poisoning the blood of our nation. as i mentioned, president biden and the white house are comparing this to the words of adolf hitler, and specifically the words that were written in

mein kampf and i want to read for folks the comparison we see so they understand the gravity of the situation. the poison which has invaded the national body especially the strong influx of foreign blood. that is from "mein kampf," as a historian, doug, what did you hear in the former president's remarks? >> i heard a former president who is jiving on fascism. there's no question about that being a line from "mein kampf." he knows it. he has deny dabbling in adolf hitler his whole life, keeps his speeches at his bedside. it's heinous because it's the kind of language meant to be little people, behumanize them, and when we're not taking an

anti-trump comment saying he is a fascist, that really we're dealing with a fight in our country between democracy and fascism, and trump's telling you that. he doesn't really mind the hitler comparison because at heart, he admires hitler. we're in a very grim place where the head of the republican party can use language like that and then people like lindsey graham shrug and say, oh, it's just words, doesn't mean much. it's about the border and we care about the border security. he can have a tough border security stance, donald trump, but he should not be able to use language like that to poison our democratic bloodstream. >> you're drawing from lindsey graham's interview on "meet the press" with our own kristen welker, and he said it's not about the words, it's about the actions that matter. robert gibbs, you're hearing this rhetoric about immigration, drawing from a fascist tick day like adolf hitler and the words

he put down in "mein kampf," president biden has been fighting on democracy, saving democracy in the run up to the 2024 election. the polls, though, are not showing that. they are not leaning in his favor. what is he not doing that is not helping him get through? >> well, let's separate this resident lick, and i think maybe those issues. as it relates to this, i think what you're seeing and i agree with douglas here. i think that you're seeing trump play the calling card that he's quite frankly originally played when he first decided to run for president in 2015, and you have heard that rhetoric over and over and over again, and get stepped up. i think the challenge that republicans have and i think what you tree to see lindsey graham do is focus on the issue of border security and immigration, and away from this idea of this rhetoric because i think the big challenge that trump has is he's going to scare

lots of people in the suburbs that are concerned about border security, and see the advantage that republicans have on border security. and impact the president's electoral standing with the type of rhetoric that sends them in droves away from somebody like trump. i think president biden is in the situation, in the political situation that he's in right now for a whole lot of reasons, but most predominantly, i think people are still feeling the pinch of inflation, even as though numbers have come down. i think this back and forth between these two statements is exactly what you see biden needing and wanting to do quite frankly in engaging that rhetoric of trump and enforce this choice that people can see not just a president and a country struggling with inflation but what that alternative is. >> let met repeat what i think i hear you saying, you hear folks like lindsey graham saying, look, he says this stuff, the

former president says crazy stuff all the time. we know that by now, but it's his actions that matter. look at what he did as president of the united states if you felt he was a good president at the time. look the other way. let's get him back in office. whatever he says he says but he's not actually going to act on it. the fact is, he did act on it, he acted on it on january 6th and said a couple of weeks ago, he will be dictator on day one. shouldn't president biden be using that as a launching pad in his reelection, these are not just words, this is something he's actually going to carry out? >> oh, absolutely, and i think at the end of that statement he says that. i think that's the contrast he draws. i think it's the contrast he has to draw. lindsey graham is saying pay attention to something else. don't pay attention to the words. pay attention to the border because they know that's something that right now they have a political advantage on. what he doesn't want to do is have suburban swing voters who

are going to decide the election focus not just on the issue they find something important but the rhetoric they find incendiary. >> the former president invoked vladimir putin, other authoritarian leaders as well. kim jong un, i want to play a little bit of that for folks and have you comment on it. >> vladimir putin of russia says that biden -- and this is a quote, politically motivated persecution of his political rival is very good for russia because it shows the rottenness of the american political system. viktor orban, the highly respected prime minister of hungary says trump is the man who can save the western world. like a rocket ship sent by kim jong un. just like that. who is very nice, i will tell you. he's not so fond of this administration. but he's fond of me. >> viktor orban, by the way, the head of hungary supporting obviously putin's offensive on ukraine as well. this is something the former

president has done before and he did throughout his presidency, right, the love letters that were exchanged as we covered them way back when between him and kim jong un. put this, though, if you will, doug in historical context. is this something we have heard before from other leaders? what does this mean for how he'll operate? >> you know, fdr once said about a dictator, he's an sob, but at least he's our s.o.b. in the case of putin, he's our enemy. what putin is doing in the ukraine is what humanitarian crimes against any kind of ethical standard, and here's donald trump, this is where the words matter. trump is dissing the ukraine. he's dissing zelenskyy. they're holding up funding that's desperately needed and basically patting putin on the back, and so what trump is really aligned to is a kind of

autocratic world order where four or five dictators, his pals seem to be the new great powers, and places in countries that are in nato or that are working through the united nations that care about human rights. pro ukraine advocates. trump dislikes them. i never thought i would live to see the day, a former president who could get reelected is kissing up to putin in this dramatic fashion and undermining our ukrainian effort. >> i'm sorry to say, you're living it, and you are seeing it, sir. we all are. robert, last one to you. elena said the first day he's in office he's going to go after democrats, he's going to go after president biden as well. >> yeah, and i don't think, you know, it's exactly what he said. i mean, you know, i'm still

struck by the fact that sean hannity in that interview was trying to lead donald trump into saying that he was joking about being dictator for a day, and, in fact, he said he wanted to be dictator for a day. it's, you know, at some point obviously, and i think this is going to be a big job for the biden campaign, is to get people to understand exactly what he's saying and put some real meaning to it and some real choice to it with voters. he telegraphs. he says exactly what he's going to do, and people should pay attention. >> robert gibbs, douglas brinkley, thank you to you both. appreciate it. the first woman appointed to the supreme court is lying in repose in the halls she once served. andrea mitchell joins us to talk about her life and her legacy coming up next.

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welcome back. today the public is paying its respects to the nation's first female supreme court justice. sandra day o'connor. her draped casket arrived to lie in repose. at a prior ceremony, justice anthony kennedy joined all nine of the current justices to honor her colleague who died at the age of 93. a funeral service is set for tomorrow with president biden and chief justice john roberts scheduled to deliver remarks.

nbc's andrea mitchell is joining me to talk more about this. it's great to talk to you. if you will, give us a sense of the legacy justice o'connor leaves and how significant it is to see all nine of the current justices and one retired colleague coming together to pay their respects. >> she was beloved by her colleagues, and she was such a path breaker, frontier woman in the real sense. i mean, she described herself as a cowgirl. she grew up on a ranch. she was, you know, the first certainly from her family to go to stanford. one of the few women at stanford law, and getting out of stanford law number three in a class that included william rehnquist who we later learned from some remarkable reporting by her biographer, frank actually proposed marriage to her, to dear sandy in letters that were uncovered after his death. and just everything that she did

as the first woman supreme court justice, mentoring other women, always defining the court for many many years because she was the centrist who could move to either side. some controversial decisions, some breakthrough decisions on affirmative action, for instance, which have subsequently been overturned, lamenting late in life that the things she had done had been undone by the current court, and just what she meant to women as the first woman to sit on that court, appointed by ronald reagan, of course. and in keeping with the campaign promise that he would put a woman on the court, and he did. >> sandra day o'connor, breaking the glass ceiling, paving the way for so many women. andrea mitchell, as always, my friend, thank you. we have justice sotomayor reflecting on this day. let's listen. >> today i know she is smiling, knowing that four sisters serve

on her court. for the four of us, and for so many others of every background and aspiration, sandra was a living example that women could take on any challenge, could more than hold their own in spaces dominated by men, and could do so with grace. >> a living example that women can take on any challenge, and we can. coming up after the break, she was once a family vlogger with millions of bloggers. now she's pleading guilty to felony child abuse. details on the case coming up on msnbc.

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who once gave parenting advice to millions of people after their malnourished son escaped her home and ran to a neighbor's home for help. give us background on this case. what happened here? >> reporter: yasmin, i'll take you to today, very very quick, very brief courtroom hearing, maybe about five to ten minutes. she's wearing gray and black pinstripe smock and does what we expected her to do from before all of this started, which is to enter a guilty plea for aggravated felony child abuse. she did so for four of the six counts that she was accused of

because per the conditions of the plea deal that she took, two of those counts were dismissed and dropped off. to give more background on this, we knew this was coming only because her attorneys released a statement saying that she would do so, also to include that, you know, she's been in jail since she was arrested back in september for child abuse, for her son escaping a business partner's room with abrasions on his wrist, duct tape on his extremities, found malnourished that she wanted to settle this quickly and focus on her family and take full responsibility for what she did but also the statement from her law firm, essentially threw her business partner under the bus. what it alleges is her business partner, jodi used a lot of rhetoric to believe things that weren't true. that's the reason she committed crimes that she did.

the legal analysis and based on what we know from the statement is she will testify against jodi hildebrandt. her hearing is december 27th. so that's the next upcoming day, and then sentencing for this, february 20th. and she faces 15 years for each count of child abuse. so up to 60 years in prison for this. it's an interesting twist to see these two going back on each other, and what it may mean for the rest of this case. >> sure is. steve patterson, thank you. appreciate it. moments ago, everybody, six alleged fake electors for donald trump pled not guilty in nevada. trump called them out by name at his rally in reno yesterday saying that they've been treated very unfairly as he put it. i want to bring in nbc news justice reporter ryan reilly to talk more about this. give us the latest, if you will, ryan from the courthouse, and what more you can tell us about those that are involved.

>> all six of them have appeared remotely, and all six pleaded not guilty. there's major figures in the nevada gop, right, so one is michael mcdonald who is the head of the gop in the state. another one is gop chair, vice chairman, rather, james, there's a connection between the trump campaign and you see donald trump the other day supporting all six saying they have been treated unfairly. this case is going to take a while to play out in the courtroom, but here we're sort of getting this process just going now that this case has gone to the first stage here. >> ryan reilly, thank you, appreciate it. coming up after the break, everybody, there are more than 3,100 counties in the u.s. and we have a reporting team tracking seven key ones that could signal who might win in 2024. we're going to explain next. you're watching msnbc. your hea.

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we head into a critical election year, nbc is rolling out an initiative called the deciders, inside the seven counties expected to have a very big influence in the 2024 presidential election with on the ground in-depth reporting from a team of nearly 20 journalists. i wanted to check two out right now. florida's miami-dade county, along with dane county in

wisconsin. marissa parra is reporting and shaq brewster from madison, wisconsin. you're in south florida, home to two republican candidates and where latinos make up a majority of its residents. what are you learning about the key voting population ahead of the 2024 election? >> reporter: i can tell you this has been a key place of interest for candidates for a very long time. and it is a place that democrats thought that they largely had control of. but that is until recently. take a look at these voting trends that we have been studying. these are from 2012 until the midterms in 2022. and you can see that democratic erosion for yourself. what you see is, you know, the gains by not just former president donald trump after he was elected but the gains by florida governor ron desantis. i mean, in 2020, biden edged out trump. the were the midterms a fluke or is that a sign of what's to come in 2024. republicans have not seen a win

like this in miami-dade since florida governor jeb bush in 2002. in large part this was due to hispanic support. we know 70% of the county identifies as hispanic or latino, and half of that population identifies as cuban, and everybody knows about miami's cuban population. candidates know about miami's cuban population. we have seen former presidents bill clinton, george w. bush, of course former president trump as well as even chris christie recently making appearances at versailles restaurant, a landmark, a popular cuban favorite in miami. we know there's been different strategies among several different presidents and campaigns, both local and national of course, but one thing that has been an interesting point to consider here is when it comes to targeting the hispanic population here, how much does it matter if you're looking at the other hispanic populations outside of the cubans here. that's a whole other half.

when you look at venezuelas, colombians, there's so many other populations. people wonder if that contributed to the wins we saw not just from the trump but the desantis campaigns who both remain largely popular here. of course they are two of south florida's own, but i will add this one last thing here, yasmin. we also know that this is among the fastest growing ethnic voting groups. young latinos continue to become of age to vote, and the big question is going to be, how are they going to swing? are they going to be progressive as people are predicting it will be? those are all things we're going to be analyzing over the next year with the reporting series and we're excited to bring you what we learn. >> from sunny florida, i want to head north to cold wisconsin, where shaq brewster has made his way inside, though, not wanting to bear the elements there. home to the university of wisconsin, essential engaging democratic turnout and enthusiasm in 2022.

what are you learning? >> reporter: that's exactly right, and yes, you caught me. i'm inside, indoors today because it is very cold outside, but, you know, one thing here about dane county, wisconsin, is that one thing i'm hearing is that there's a lot of work that president biden and democrats are going to have to do to really reengage voters here. it is not an overstatement to say that if you look back at 2020 and those election results, it was the turnout here. it was the enthusiasm among that democratic base this this county where you saw about a 90% voting turnout that helped president biden flip the state of wisconsin. now when you look at polls, you're starting to see the coalition fracture, specifically with young progressive voters. we saw in the latest nbc news poll, 70% of those voters disapprove of how president biden is handling the israel and hamas war. that is of concern. that is a concern that i have been hearing from the voters.

listen to some of the conversations i have been having here. give me the emotion that you have look agent your choice this election. >> not enthused. i would say overall, i feel pragmatic and strategic about it. >> you can say that joe biden, he's not as progressive as you would like, he's not this. he's too old. the guy is at least reasonable and has some sort of logic to what he does. >> all of these issues that are popular with democrats he has not only not addressed but often gone the entire opposite way on. >> if the election were tomorrow, what would you do. >> i could not bring myself to vote for trump, but it would be the first time, i think, if i had to choose tomorrow, it would be the first time i think i would vote for someone else, like a third party. >> even if i'm not enthused to effectively elect my grandpa a second time, boy do i want to keep the other guy out. >> reporter: you know, one thing i continue to hear is folks are

not plugged into this election just yet. they're not seeing television ads about the candidates. they're not hearing their big issues front and center. i spoke to the biden campaign, a spokesperson with the campaign, and they said they're not taking any voter group or voter for granted. they're already doing specific initiatives, launching specific initiatives to target young voters. when you hear those conversations and know that in so many of these places, it's about enthusiasm, making sure your voters get out, there's a lot to be done. >> you mentioned the israel-hamas war and where folks stand on that. i see folks behind you, young vote e attending the university of wisconsin. we heard about where they would vote and how they're thinking, what are the issues top of mind for them right now? >> reporter: right now, the issue you hear over and over again, among progressive voters, who went out and voted for president biden three years ago, you hear the foreign policy, you hear the israel-hamas conflict.

beyond that when you talk about domestic issues, wisconsin is a state that a couple of months ago, access to abortions were completely banned or the procedure was completely banned. there was no access to the procedure here in the state of wisconsin. that's top of mind for voters. you talk about the economy. you hear student loans come up multiple times. one thing that you continue to hear also from democrats and democratic party here is that wisconsin voters are used to voting. it was earlier this year that we talked about that big supreme court race where they flipped the ideological balance of the supreme court. that was top of mind. they're used to getting out here, familiar with the process of going out. they know how to mobilize the voters. you hear the tone and consternation of the voices and the confers we just brought to you, that's the red flag. those are the warning signs you're hearing as we start looking ahead to 2024. >> shaq, marissa, thank you both. appreciate it. former congressman george santos sat down for an explosive

interview that aired just today, and he's attacking lawmakers by name. here's part of his conversation with comedian and talk show host z-way. >> is it safe to say you didn't come to the capitol to make friends? >> i wasn't there to play nice. i was there to expose rotten corruption, and i did, and i'm going to continue to do it. >> who else in congress is committing fraud? >> they're all frauds. >> name them. >> if you were to put me -- >> name them. >> if you were to put them all urn the same scrutiny i was under, you would vacate. [ bleep ] the whole building. >> can i name them and you wink. >> marjorie taylor green. >> no. >> kevin mccarthy. >> yes. >> lindsey graham. >> yes. >> matt gaetz. >> no. >> bob menendez. >> gold bar menendez. >> dan goldman. >> he doesn't pay his rent. >> will you be running for office again? >> not now but in the future, i'm not ruling it out.

>> as a republican. >> as of now yes. >> could be a day you pivot. >> to an independent. >> because i think the country needs more independent thinkers now. >> so when asked what could we do to get you to go away, the disgraced republican replied stop inviting me. he said we're the no going to see him on "dancing with the stars." still to come, usually travelers pay the price when they're flights are cancelled, a major u.s. airline is paying tens of millions after melting down over the holidays. we'll have the details next. you're watching msnbc. c.

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welcome back, everybody. the state department has a new plan to cut the time it takes to get a passport. officials announced an updad renewal system starting next year, and say processing times are back to pre-pandemic norms. wait times are the standard six to eight weeks and two to three weeks for expedited service, when travel picked up after the pandemic. renewal times surged between 10 and 13 weeks. student loan payments just picked back up in october. and americans are already feeling the financial burden. the biden administration announcing that 40% of student loan borrowers missed the first monthly payment after the freeze expired. 9 million borrowers who missed

payments relied heavily on the safety programs that the administration introduced, a figure up from 26% in october of 2019. southwest airlines is paying a record price for stranding millions of flyers a year ago. the department of transportation is fining southwest $140 million. officials saying the airline violated consumer protection law when it cancelled 17,000 flights during a winter storm. phil lebeau is joining us with more on this. whe is the money going? >> 35 million is going to the treasury department, the remaining will go to passengers directly impacted last winter or a big chunk is going into a fund that will be set up so that in the future, if there are delays of three hours or more, passengers can then say, look, i think i should be compensated in some fashion.

$75 voucher. southwest will be the first airline in the u.s. that will compensate passengers for delays. this is something that the d.o.t. has been pushing for for some time. the airlines have been resistant. this is something you see in europe, by the way, this will be the first time we see it in the united states. we'll set that up, and it will run for three years. >> this is larger than any the d.o.t. has issued before. what is behind that? >> well, pete buttigieg wants to send a message, a message that, look, if you are not going to take care of the passengers when you have a meltdown like this, in terms of communication, in terms of compensation, vouchers for meals, hotels, you will pay, and we talked to him this morning on cnbc, and here's what he had to say about this move and this fine. >> this is not just about holding southwest accountable for the holidays and plans that were destroyed a year ago.

but also about setting a new precedent. this is a multiple, depending on how you do the math, 30 times the biggest penalty we have ever assessed. we need to send a message to the entire airline industry. >> and i think the airlines got the message last year, following the meltdown, you saw a number of airlines say we're going to take steps to make sure if we're caught in a similar situation, we don't have to go through the pain southwest has gone through over the last year. >> is this going to make them reform some of their, you know, computers and making sure that this doesn't happen again, some of these other major airlines? >> they say that they're going to do a better job and that it won't happen again. look, this was brought on by a storm, but what stood out last year, yasmin, was the fact that after the storm hit, shortly after christmas, the rest of the airline industry stood back up fairly quickly. southwest was unable to do that, due to a number of flaws in

terms that they weren't investing enough in their i.t. technology, scheduling software, et cetera. they have done that since then. the other airlines say we have been investing, we're going to be ready in case there's another big storm that hits at some point. there will be a big storm at some point. >> the ceo said just the other day, they are ready for the holiday season. cnbc's phil lebeau. thank you, appreciate it. that does it this hour. our coverage continues for a na cabrera in for katy tur. >> it's good to be with you. i'm ana cabrera in for katy tur. we begin with former president donald trump facing criticism over disparaging remarks made about immigrants. for the third times in as many months, he used words that echoed the words and beliefs