i'm sam, i have a three and a half-year-old puppy. levi is rambunctious, he's very active. so, levi's had to go to the vet because he was coughing a bit, and he ended up getting x-rays. it would have cost over five hundred dollars, had i not had fetch pet insurance. fetch provides coverage for all of this... and so much more! fetch protects over four hundred thousand pets. get paid back up to ninety percent on unexpected vet bills. fetch. the most comprehensive pet insurance. get your free quote today.

the moment i met him i knew he was my soulmate. "soulmates." soulmate! [giggles] why do you need me? [laughs sarcastically] but then we switched to t-mobile 5g home internet. and now his attention is spent elsewhere. but i'm thinking of her the whole time. that's so much worse. why is that thing in bed with you? this is where it gets the best signal from the cell tower! i've tried everywhere else in the house! there's always a new excuse. well if we got xfinity you wouldn't have to mess around with the connection. therapy's tough, huh? -mmm. it's like a lot about me. [laughs] a home router should never be a home wrecker. oo this is a good book title. right now on "ana cabrera reports," global breaking news, a massive tech outage grounding flights worldwide impacting banks, hospitals and even 911 services. what's happening and how long

will it take to fix. plus, breaking news on the biden campaign. new reporting about how the biden family is discussing a potential exit plan while his campaign insists he's not going anywhere. also ahead, donald trump's marathon acceptance speech at the rnc, he promised an address about unity. instead he sounded a lot like the trump we've heard before. good friday morning, it is 10:00 eastern, i'm ana cabrera reporting from new york. let's get right to the breaking news. a massive global tech bringing flights and businesses to a standstill. we are learning this outage linked with an issue to a security patch pushed out to microsoft computers and that failure has grounded flights around the globe. it's forcedd delta and united t issue ground stops, it's impacted banks, hospitals, and

crashing 911 lines. let's get the latest from nbc's guad venegas, and nbc news tech and data correspondent brian cheung tracking developments from here in new york. talk to us about these massive airport impacts. what's it like in atlanta this morning? >> reporter: it appears that the issue is affecting airlines in different ways, right? we arrived this morning. there was a lot of confusion. some passengers said everything seemed normal until they riefd to find out their flight was canceled or delayed. all days the screens have been off. there's something that says recovery. i asked the employees, and they said, yes, this is part of what we're dealing with. down on the other end, americans shows either half of their flights delayed or canceled. here the airline that seems to be affected the most is spirit. there is a line that goes around the counter maybe 200 yards on the other side of the terminal. i spoke to someone earlier today who said she arrived at

5:00 a.m. early enough to check this a bag and get on her flight. she was in line for four hours. we spoke when she was right over there. finally she walked around and she's checking it and she doesn't know what's going to happen. but again, a lot of flights delayed, others canceled. we did speak to airport authorities who say it's the airlines that are experiencing these issues and not the airport. let's hear from the spokesperson. >> so the systems that we have here at the airport have not been impacted. our operations, our airfield, our airside, everything is normal, but as you can see, even for atlanta, this is a busy day. so we're helping our airline partners to make sure that any challenges their passengers face are being mitigated. the channels that are being faced nationwide by this impacting here in atlanta, so this, i guess, would be the equivalent of say a substantial storm maybe in the northeast, which would probably see delays and impacts here in atlanta. >> now, again, these delays and

cancellations have to do apparently with a system that the airline uses. over on the other side of the airport, the delta counters have also been busy. it's so interesting to look up and you see the screens black. there's some type of message that just says recovery as if the system that the screens use is trying to troubleshoot something. passengers over there also confused with what's going to happen. the airlines keep telling passengers to check any updates on the apps, but some of the apps according to passengers aren't working. so that's the current situation here at atlanta international, ana. >> and so brian, what more do we know about the cause of this outage, and why it's had such a sweeping impact. we're talking not just airports, hospitals, 911 services, banks. >> it has to do with a security patch that this company called crowdstrike was trying to push out to microsoft computers. this doesn't impact apple or other operating systems. basically what happened is that companies that contract this company called crowdstrike to securitize their systems to make

sure they're not hackable. apparently that patch had an issue and it basically broke computers around the world that had attachments to the microsoft operating system. it came up in the form of that blue screen that guad was showing in atlanta. it's basically a sad face and says your device ran into a problem and needs to restart. we're collecting some error info and then you can restart. this has been happening around the world. as we're waking up across america, we're starting to assess the damage to all the companies that have these computers that have used this third-party software. the ceo of crowdstrike did speak earlier this morning. take a listen to his apology and his explanation for what happened. >> we're deeply sorry for the impact that we've caused to customers, to travelers, to anyone affected by this. the system was sent an update, and that update had a software bug in it and caused an issue with the microsoft operating system, and we identified this very quickly and remediated the

issue, and as systems come back online as they're rebooted, they're coming up and they're working. >> so crowdstrike is saying that it was their problem and they also clarify, ana, that this was not a hack. they say that they have a fix out there, but again, they have to work with all those companies that use crowd strike and microsoft to essentially restart and reboot those operating systems to get everyone back on track. >> so when will there be a fix, any time line? >> that's the challenge here. crowdstrike says their fix is in. if you think about how they plug into microsoft computers, if you're an airline that uses microsoft, that protected themselves with crowdstrike, you might have to manually restart all of those systems. i've talked with some folks even at hospitals who have said they've had to basically cancel appointments for the day. they're advising people if it's not an emergency situation not to come to the hospital, but they're trying to figure out how they can access patient records if they can't even boot up their computers. right now there are some instances where i.t. is having to go to computer by computer on an individual basis to restart

it. you imagine how long that can take at a hospital or a larger organization. this has been happening in many industries across the world, i think that's what makes this such an alarming situation. >> really frustrating, really impactful, thank you so much, brian cheung, and guad venegas, much more to come on this big breaking news as we get updates throughout the hour. we also are following breaking news on president biden's re-election effort. nbc news is now learning from two people familiar with the discussions that members of president biden's family have talked about what an exit from this campaign might look like. but those conversations are happening as the biden campaign insists he won't drop out. here's biden campaign chief jen o'malley dillon just last hour on "morning joe." >> i'm not here to say that this hasn't been a tough several weeks for the campaign. there's no doubt that it has been. and we've definitely seen some slippage in support, but it has been a small movement. yes, of course, we have a lot of work to do to make sure that we

are reassuring the american people that, yes, he's old, but he can do the job, and he can win. >> nbc's allie raffa joins us now from delaware where the president is this morning, and it seems like conflicting information here. the biden campaign saying that he is the nominee. he won't drop out, and then you have this new reporting, this family is starting to discuss an exit plan, what more can you tell us? >> reporter: yeah, ana, you heard biden campaign chair jen o'malley dillon admit there has been a slip in support over the last few weeks since that poor debate performance by the president on june 27th. she vowed that he is in this race to win it, even saying that the campaign has multiple pathways to victory and this is at least the latest public effort by the biden team to quiet these doubters, quiet these calls, these growing calls from democratic lawmakers for the president to step aside. she even responded to criticism from those democratic lawmakers,

but also from former president obama who we know from sources familiar with his thinking that he is concerned about president biden's continued candidacy, but he feels personally protective of president biden. listen to her response to that here. >> every person believes that we have to defeat donald trump. we are united in that, and we know how high the stakes are. i mean, we saw that on the stage last night. so 100% we are all in this for the same reason, and we're unified behind that. at the same time, we also have to take seriously the concerns that people are expressing, but the way to get past them is to get back to the business of beating donald trump. >> reporter: so ana, you are seeing this split screen here, this public defiance by the biden campaign versus what we know to be these private conversations among the biden family about what it would look like for president biden to drop

out of this race, if and when he decides to do that. we're told from sources familiar with these conversations that they're talking about what decision would best leave the party in a position to beat former president trump. they're also thinking of how this decision would impact the president's health, the stability of the family and the stability, frankly, of the country. obviously a huge shift for this family who up until this point had been the most committed to the president staying in this race, ana. >> allie raffa, thanks for bringing us that latest reporting. let's discuss this with pete seed, a former white house spokesperson for the bush administration. also with us alencia johnson, former senior adviser to president biden's 2020 campaign. alencia, you worked on the biden 2020 campaign. what does it say to you that these are the people, his family, jill biden, hunter hunter biden, valerie owens, his sister who are having these discussions a about a potential exit plan? >> well, listen, this means that it's a very serious conversation, right? these are the people that he

actually -- he really listens to, but i want to be very clear here, you know, the reason that we're having a lot of this discussion is because there are party elites who continue to drive this conversation that he cannot beat donald trump. and yet, just before this program, you saw senator bernie sanders on msnbc staunchly supporting president joe biden. that shows you progressive leadership. you also have congressional hispanic caucus leadership, you have voters on the ground, black and latino voters who are saying, hey, we want to move forward because we have a plan. we have issues that actually can beat the other side, and so i think this conversation is a matter of how do we get back focus on the campaign to win in november and president biden has to make that decision firmly footed, and i think that's the conversation he's probably having with his family. but the reality is there are a lot of people in our coalition that still want to support president biden. >> so there is that internal

conflict, obviously. pete, what's your reaction to where we are right now? >> well, all this sounds awfully trumpian to me, right? you listen to the biden campaign, to jen o'malley dillon on "morning joe," and they're dismissive of polls that they don't like. they lean on this idea of a silent majority. she effectively said for every one senator who comes out and says withdraw from the race there are 30 who are privately calling us and telling us to stick it out. well, where are those people publicly? why aren't they saying those things publicly? it just -- it's so unbelievably -- if you took some of these quotes and put them on a screen without attribution and asked the american people who said this, they would probably think it was donald trump and it turns out it's joe biden and his team not seeing the reality. they have this belief that loyalty is marching to defeat when loyalty is telling joe biden what he doesn't want to

hear. >> alencia, you talk about it being the party elites, and some may describe them this way. there are also people who i think deeply care about president biden, people like his former president that he served alongside, president obama who is expressing concerns about the path forward for joe biden if he stays on the ticket. we also have reporting that nancy pelosi, chuck schumer, hakeem jeffries have had meetings with biden about the impacts on the down ballot races, the house, the senate all involved here, and yes, we know he is somebody who is not wired to quit. this is what we were told specifically. especially in the face of bigad -- big adversity. >> it's mounting political pressure, and i have to disagree with what was said by the other guest. there are a lot of party leadership out here still supporting president biden. again, senator bernie sanders. but i think this conversation

that's happening, it's two conversations happening. there's one that's a browbeating, he absolutely has to get out of the race or voters, you absolutely have to get in line with president biden versus the conversation that brings all of the voters involved, which is there can be concerns. how do we move forward whether or not he stays in the race, and what are the issues that will have voters showing up in november. you had a letter that came out yesterday with 1,400 black women in these states that we need to win saying that they support president biden, and so the biden campaign has to weigh what they're hearing on the ground with, yes, the people that care about him, the nancy pelosis, the president obamas, how do you reconcile that when you're hearing two different conversations. i do think it's imperative that they're doing that. i just to want make sure that the tone coming from both sides of this faction actually thinks about the existential crisis we have on the other side. >> dmngts are all on the same teams. >> if biden did step aside, and

to be clear, that has not happened yet. his campaign says they intend to be on the ballot in november, but if it does happen, then what? there's obviously not a lot of time to figure this out. >> yeah, well, it seems more than likely if it does happen that vice president kamala harris would become the nominee for the democratic party, and i know coming out of the republican national convention, a lot of republicans, the delegates are on an emotional and spiritual high. they think that donald trump could beat tom brady in the super bowl right now, but i would just caution everyone to say kamala harris is formidable insofar as she is not joe biden. at this point i think my mini golden doodle could probably fair better against donald trump than joe biden in november. democrats need to get realistic about this and what is happening. i don't necessarily want democrats to win, but it also concerns me just as an american

watching the sitting president of the united states have these challenges everywhere he goes, not just one night at a debate, but interviews and on the world stage. it's constantly happening, and the american people have caught on. you see the polling. they think he's too old to continue, and they're not interested in him being their nominee. >> yes, but the polls are also still very tight and i wouldn't discount his long record of service and accomplishments that president biden has had. guys, we're going to continue this conversation in just a moment, so please stay with us. up next, donald trump, he was just at the center stage at the rnc, his message to his followers, americans and the world and his first public remarks since the attempt on his life, but was it different than what we've come to expect from the former president? also ahead, the secret service director defiant amid mounting pressure after trump's assassination attempt. the new review just opened up. plus, more on that global

tech outage that is grounding flights and even impacting 911 services. we're back in 90 seconds. services we're back in 90 seconds upset stomach iberogast indigestion iberogast bloating iberogast thanks to a unique combination of herbs, iberogast helps relieve six digestive symptoms to help you feel better. six digestive symptoms. the power of nature. iberogast.

. welcome back. donald trump officially accepted his party's nomination during the final night of the republican national convention in milwaukee. he broke his own record delivering the longest acceptance speech in history, a speech that he reportedly wrote himself. 92 minutes he started with a

dramatic retelling of the assassination attempt. he touched on national unity, but then later went back to his greatest hits. >> i am running to be president for all of america, not half of america. i'm not supposed to be here tonight, not supposed to be here. democrats want to unify our country. they should drop these partisan witch hunts, which i have been going through for approximately eight years. >> nbc's vaughn hillyard joins us now from the rnc site in milwaukee, and also back with us pete seat and alencia johnson. so vaughn, a marathon speech from trump. it was supposed to be about unity, it doesn't sound like that's what he delivered. >> reporter: right, i think in terms of the tenor, and i know pete can attest to this from being inside past convention rooms in which donald trump has given these speeches, that the tenor of his delivery was much

more subdued, if you will. but ultimately, when it got to actually talking about the donald trump agenda, there was little suggestion that there was a more moderating donald trump involved or that there was calls for great compromise with democrats, if he were to take back the white house or a moderating of positions from abortion to the u.s. military overseas. i think for donald trump i just want to let you hear directly from him. when he was on teleprompter there was one script, and then he went on to talk about cheating in elections and praise for the likes of viktor orban and his relationship with kim jong-un when he was off. take a listen to part of his remarks last night. >> we must not criminalize dissent or demonize political disagreement. in that spirit, the democrat party should immediately stop weaponizing the justice system. it's a massive invasion at our

southern border that has spread misery, crime, poverty, disease, and destruction. there's an interesting statistic, the years are the bloodiest part, if something happens with the ears, they bleed more than anything other part of the body. >> reporter: ana, when he was talking about the shooting, he started off his remarks in rather great detail about that event and how it transpired, and the fact that -- how he understood that he was so close to the near death experience that he was lucky to be there, delivering that speech from the convention there last night. >> and vaughn, we can hear them taking apart stuff, dismantling the grounds there since this convention is now over. pete, trump made false claims, a lot in that 92-minute speech, about everything from how much border wall was built during his presidency to north korea missile launches to the biden tax plan and his own tax cuts during his administration and on

and on. in many ways, this was vintage trump. did he do anything to help himself with on the fence voters? >> you mentioned greatest hits earlier, and this reminds me of that aging rocker who goes back to the studio after 20 years to cut an all acoustic album, goes out on tour, does a couple of those acoustic songs and then plays the greatest hits because that's why people show up. they show up to hear their best, and donald trump ended up returning true to form, probably the best sign that we know he's quite all right and doing okay is that he was authentically trump for 70 minutes of that speech. but i also think the cynical side of me, ana, the cynical side says that there was so much buildup about rewriting the speech and how it was going to be a different tone and tenor, which it was for 15 or 20 minutes. a lot of that buildup was to try

and attract viewers to listen to the rally speech he was not able to give on saturday in pennsylvania. that's what he ultimately delivered. >> given all the drama that's going on inside the democratic party right now, what's your thinking coming out of the rnc now about how formidable a candidate trump is. >> well, i think he showed us the candidate that, quite frankly, we could beat. i was doing some research this morning, there was no mention of the word abortion at all this week when previous conventions they would mention the word abortion up to 18 times in one night. this is an issue that when they were running 2016, they were bragging about appointing justices to overturn roe v. wade. they got their wish, it's a losing issue and it is going to be the issue that gets democrats over the line. they don't talk about it. they're not talking about their relationship with the nra when we know that gun rights is also an issue that drives our base because we want to, i don't know, ban assault weapons. they didn't talk about the fact that president trump was the

reason that president biden actually couldn't get a border deal through because he made calls to republican congressional leaders and as they're sitting there with mass deportation now signs. so we actually saw a candidate that the democratic party, president biden and if he steps out of the race, it has to be vice president harris, that ticket will actually beat donald trump. it was actually very helpful for us that he was very soft but didn't talk about the issues that clearly galvanize our base. >> vaughn hillyard, pete seat and alencia johnson, thank you all for the discussion. now back to our other breaking news, tech chaos, what we know about the global tech outage that's grounded flights and hit banks, stores, even 911 services. that's next. plus, what battleground voters think of the 2024 race as we get new insight from the vice president's allies amid democratic upheaval over the top of the ticket. democratic upheaval over the top of the ticket. ople are deciding it's time for a fresh approach to pet food. developed with vets. made from real meat and veggies. portioned for your dog.

and delivered right to your door. it's smarter, healthier pet food. with cascade platinum plus, i have upped my dish game auntie, in that dishwasher? watch me platinum plus gives you the highest standard of clean, even in your machine. clean enough for you? yeah! scrape. load. done. cascade platinum plus. type 2 diabetes? discover the ozempic® tri-zone. ♪ ♪ i got the power of 3. i lowered my a1c, cv risk, and lost some weight. in studies, the majority of people reached an a1c under 7 and maintained it. i'm under 7. ozempic® lowers the risk of major cardiovascular events such as stroke, heart attack, or death in adults also with known heart disease. i'm lowering my risk. adults lost up to 14 pounds. i lost some weight. ozempic® isn't for people with type 1 diabetes. don't share needles or pens, or reuse needles. don't take ozempic® if you or your family ever had medullary thyroid cancer, or have multiple endocrine neoplasia syndrome type 2, or if allergic to it. stop ozempic® and get medical help right away if you get a lump or swelling in your neck,

severe stomach pain, or an allergic reaction. serious side effects may include pancreatitis. gallbladder problems may occur. tell your provider about vision problems or changes. taking ozempic® with a sulfonylurea or insulin may increase low blood sugar risk. side effects like nausea, vomiting, and diarrhea may lead to dehydration, which may worsen kidney problems. living with type 2 diabetes? ask about the power of 3 with ozempic®. here's to getting better with age. here's to beating these two every thursday. help fuel today with boost high protein, complete nutrition you need... ...without the stuff you don't. so, here's to now. boost.

now back to that catastrophic global tech outage causing major chaos. millions waking up to what's known as that blue screen of death, with a microsoft failure causing massive disruptions all around the world. take a look at this, that screen taking over screens in times square. nbc's antonia hylton joins us now from newark international airport in new jersey. also with us, tech author and entrepreneur daniel seaberg. what is it like there at newark and where do efforts to get planes back in action stand right now? >> reporter: hey, ana, well, it has been one step forward, two steps back here. the line behind me here that had hundreds of people in it earlier this morning has now started to clear out. some people have been able to get on flights. many more, though, have been stuck taking naps in corners of the airport, taking their kids to get some food or they are altogether giving up and heading

back home because of cancellations. they're not just facing these kinds of delays and cancellations which right now nationally according to flight aware we're looking at over 4,000 delays and just over 1,500 cancellations right now. but people are also saying that they can barely get updates or rebooking help from their airline. so they're not getting text messages alerts. they're trying to refresh their apps. they get here and try togo over to kiosks and they're unable to get basic information about their flights. the boards are also struggling to update. if you're trying to figure out if your flight is delayed and by how much, you can't trust the information on the screens right now. take a listen to some of the conversations we've had with travelers. >> how would you say people are doing emotionally as they try to deal with this? >> the emotions are high. >> chaos. pure chaos. no one knows what's happening. no one knew -- no one was being told anything, everyone was just really confused and all of a sudden we got an alert that globally everything is down. microsoft has gone down, ask

still no one's really told us what that means, what that entails, where we're going forward now. >> reporter: and what you saw there, you know, people in that line at that time earlier this morning about two hours ago, they were stuck for about four to five hours just in this one section in terminal b trying to get to the desk. once they got to the desk, ana, they often encountered staff members who described to them how the system was reloading. this was just after microsoft had announced that actually things should get back to normal soon, that they had fixed some of these bugs, but then it would crash on them all over again. so really, right now the chaos continues, even as we hear things should get back online. soon the reality is different on the ground. >> it's hard to know the time line here, antonia, thank you for that reporting. crowdstrike has said this is an outage because of a bug in an update they pushed out. can you explain to those of us outside the cybersecurity space

what that means and how this could happen? >> so what we're talking about with crowdstrike is cybersecurity software, and a lot of it is based in the cloud. it is a deeply integrated network of systems that are part of, as we're learning, so many different industries, and even a small bug can ripple out and affect so many different people and businesses, and when the updates are provided and fixes, it still requires manual human work to implement all of this, ask we've been hearing about reports where restarting computers is necessary. the work to do it is possibly going to take some number of days. this is something that is a huge, not just inconvenience, but potentially concerning to millions of people around the world. >> and we all rely on our computers and technology so much in the work that we do and the ways society operates right now. are our systems really that vulnerable that nearly the whole world is disrupted with just one

bad update? >> they are. i mean, the reality is that the technology we use every day, whether it's our mobile phones or the back end enough that we're talking about here is create bid humans. humans make mistakes. when that happens, the undoing of it can take a considerable amount of time and money. this is affecting the stock price of companies like crowdstrike and microsoft. there are two different issues affecting microsoft azure and 365 along with crowdstrike. there's a lot to manage. this is a stressful friday for i.t. departments all over the world to try to undo everything that's happened. >> do you have a sense of what will come first in terms of what might be working again sooner rather than later? >> it's hard to say, of course, i think that the priorities will be around things like health care, emergency systems, getting businesses back online. you know, there's a need to take care of the stuff that's really fundamental to communications,

to businesses being back up and running. it's a workday. it's a friday, yes, it's in the summer, but people are reliant upon this infrastructure in order to continue doing business. there's going to be a concern about lawsuits. there's of course going to be consumers who are incredibly unhappy with this. we're seeing all the people who are inconvenienced by just travel, let alone making appointments at the hospital or being able to follow up with something you've purchased or all of the things we rely on with technology every single day. so there's going to be an accounting for this that we'll see over the next coming days what needs to be done. >> yeah, and the white house says the president has been briefed on this, has also had his team in contact with crowdstrike, the cybersecurity and infrastructure security agency said that they're, again, working to assess this issue with crowd strike and the technology behind all of this. do you expect a broader investigation to come? do you expect someone will be held responsible? >> essentially. i mean, that does happen in these cases. i think the good news is there's

no sign of any malicious behavior, it wasn't some sort of outside attack. that doesn't change the reality on the ground for anybody who's experiencing this. but generally speaking in i.t. departments, this is where people are, you know, held accountable to some degree, and ideally people can learn from this going forward so at least something like this is mitigated. and you know, there is kind of a rule of thumb that fridays are not the best day for a rollout like this or an update to technology systems. this is where online there's a lot of chatter around who may or may not have been responsible to some degree, and this is the kind of stuff that, of course, provides headaches to i.t. managers and cios all over the world. it's going to be a big cleanup. it's going to take some time. >> thanks for helping us understand better what to expect and why we ended up in this situation. appreciate you. coming up, a third review is being opened up into the assassination attempt on donald trump's life. as we learn more about the fbi investigation into the shooter's motive. plus, six days since that

incident, what battleground voters are saying about the state of the 2024 race. and trump's first speech since the attack. since the attack

here's to getting better with age. here's to beating these two every thursday. help fuel today with boost high protein, complete nutrition you need... ...without the stuff you don't. so, here's to now. boost.

this morning a community is honoring the former firefighter killed at donald trump's pennsylvania rally. the funeral procession for corey comperatore will begin in the next hour after trump honored him last night in his rnc

acceptance speech with his gear on stage. meanwhile, there are growing calls for the secret service director, kimberly cheatle, to resign over the security failures ahead of that shooting, but she says she's not going anywhere citing the importance of continuity of leadership and operations during a critical incident. and joining us now from butler, pennsylvania, is nbc news correspondent erin mclaughlin. still lots of questions facing director cheatle and the secret service. what more do we know this morning? >> reporter: hey there, ana, the suspect's motive remains a mystery, very much a subject of this ongoing investigation. two law enforcement officials tell nbc news that they're looking at the possibility that the shooter had an online gaming account and whether that account could offer any clues. meanwhile, nbc news has uncovered new video that shows the moments before and after the

assassination attempt. >> take a look at what happened over -- >> six days after a gunman opened fire at former president trump's campaign rally, new video shows the chaos from behind the podium. moments after gunshots rang out. watch as law enforcement and secret service agents surround the former president before guiding him off stage and ultimately into a black suv. another shocking video appears to show a bullet strike near the bleachers, behind where mr. trump was standing. >> it was confusion. we didn't know what the hell was going on. >> christopher slovik says he was there when it happened. >> yeah, they need witnesses. >> reporter: and that the crowd was stunned when gunfire erupted. >> i think it's the what ifs that are getting me, and there's no way to stop the what ifs. >> amidst growing calls for secret service director kimberly cheatle to step down, a spokesperson for the agency says she has no intention to do so.

>> the oversight here, the mistakes, the ineptitude, whatever it is, was inexcusable. cheatle heckled at the rnc, where she also met with trump on tuesday. a source with direct knowledge tells nbc news. meanwhile, the department of homeland security office of the inspector general starting a third review of the incident, examining the planning and implementation for securing the rally, and this morning federal investigators are still working to determine why the gunman opened fire. on wednesday, senate lawmakers were briefed the suspect's internet search history included images of former president trump, president biden, and other public figures as well as dates of trump's appearances and the chicago dnc, according to a person on the briefing calls. with so many unanswered questions, a community is in mournin. in freeport, pennsylvania, hundreds gathered to remember firefighter corey comperatore killed at the rally on saturday.

>> it's a trauma nobody should be going through. nobody should have to watch their dad or husband go through that. it's really hard. >> reporter: corey comperatore's funeral is today. it will be a private funeral closed to the press. his family did release a statement. i'll read you part of it, ana, saying we thank the countless people who have prayed for us throughout the past week. we deeply appreciate your kindness. ana. >> yeah, definitely holding that family in our hearts. erin mclaughlin, thank you so much. up next on "ana cabrera reports," a ruling in the case of evan gershkovich, "the wall street journal" reporter detained in russia. the prison time he was just sentenced to. plus, with democrats navigating a category 5 political storm, new reporting from allies of vp harris as the question remains whether she might move to the top of the ticket. e top of the ticket i'm not an actor. i'm just a regular person. some people say, "why should i take prevagen? i don't have a problem with my memory."

memory loss is, is not something that occurs overnight. i started noticing subtle lapses in memory. i want people to know that prevagen has worked for me. it's helped my memory. it's helped my cognitive qualities. give it a try. i want it to help you just like it has helped me. prevagen. at stores everywhere without a prescription. (♪♪) heartburn makes you queasy? get fast relief with new tums+ upset stomach & nausea support, and love food back. (♪♪)

we are back with breaking news from russia this morning, american journalist evan gershkovich has been found guilty of espionage in a russian court and has been sentenced to 16 years in prison. "the wall street journal" reporter arrested in march of 2023 had been accused of spying for the cia. charges gershkovich, his employer, and the u.s. government have all vehemently denied. nbc's international correspondent josh lederman joins us with the very latest. josh, what more are we learning

at this moment? >> we are hearing from evan gershkovich's employer, "the wall street journal," calling this a sham conviction, and saying that evan gershkovich is essentially being punished all for doing his job as a journalist. we have not yet heard from his defense team about whether they plan to appeal this verdict and sentence, but the irony here, ana, is given that conviction under russia's judicial system was almost a fait accompli, a more than 99% conviction rate, the speedy resolution of this trial may actually be a good thing for evan gershkovich if it leads to a quicker prisoner deal to actually bring him home. and in fact, in the last couple of minutes, we have heard from the white house in a statement from president biden saying that he is pushing hard for evan's release will continue to do so. and we know from the top russian diplomat, sergey lavrov, who spoke at the u.n. earlier this week that according to the russians, there are ongoing contacts between the russian and american spy services about a

potential deal to bring evan and possibly other americans detained in russia home. so, we don't know how long that could take, whether it will ever come to fruition. but given the fact that he has now been sentenced, the best chance that evan gershkovich has for getting out of prison and getting back home to his family in the united states would be some type of a prisoner deal that both the u.s. and russia are making clear they are open to, anna. >> so, is the state department saying anything definitively about the negotiations and movement is happening. >> they have not given a lot of detail other than the fact they are making very clear they are pushing not only for gershkovich but also paul whelan would also be brought home. the state department making clear, though, they don't feel like americans like either of these two men should be used a pawns or political bargaining chips. but u.s. diplomats acknowledge, just as the russians do, that if

evan is going to see freedom, they're going to have to reach some type of a hard-fought negotiation with the russians just like they did with brittney griner. if you recall, that took a long time to work out. so, it could potentially still be many months until there could be a deal to bring evan gershkovich home. >> josh lederman, thanks so much for all that reporting. and just moments ago, we learned former president trump will speak with ukrainian president zelenskyy on the phone today. this according to a source familiar with the plan. that conversation coming as there are growing questions over whether trump would support additional aid to ukraine if he's re-elected. his running mate, j.d. vance, opposes aid to ukraine once saying, quote, i don't really care what happens to ukraine one way or another. meanwhile, as president biden faces growing pressure to end his re-election bid, a lot of democrats are now looking to vice president harris. harris has only been really supportive of the president

publicly. but behind the scenes, her allies say they want to be ready for her to become the democratic nominee. nbc yamiche -- joins us from grand rapids, michigan. walk us through how the vice president and her allies are approaching this delicate moment. >> reporter: well, vice president kamala harris is really doing a delicate balance here. she's both wanting to be supportive publicly and privately of president biden, remaining at the top of the ticket. but she's also really making sure that she's ready to be the top of the ticket if president biden were to step down here now. now, her allies say she is not involved in any planning on whether or not she would have to launch a presidential campaign. but i've been talking to a lot of sources who are supportive of vice president harris being at the top of the ticket. and they tell me there's a sort of informal organizing going on now, people talking about what her path to victory might look like, talking about the fact that maybe states like georgia

and north carolina would be key to her in ways wisconsin was key to president biden. they were saying organizing african american voters in the south might be a key to try and have her win this election against president trump. the other thing they were telling me is this would have to be an all hands on deck approach by democrats. there would also have to be changes to the campaign. some of the heads of the biden campaign might have to leave. this is really all because they see kamala harris as her organization as not being together in this moment. she doesn't have an outside entity that has the run for kamala harris endeavor and mission there. there are a lot of people close to her trying to get that together. i'm told that the vice president at this moment isn't involved in that. her team isn't involved in that. we're still of course calling a lot of people to see if that changes. right now that's how she's trying to navigate this. >> you watched former president trump's speech last night with a group of michigan voters. very curious where their heads are. what do they think of his

speech? >> i'm in scenic grand rapids, michigan, and this is a swing county in a swing state. we talked to a number of the voters here, and we watched, of course, this speech by former president trump with voters that are both supportive of trump and voters who have said they would not vote for him. there was a real question of whether or not they felt they saw a change in him. i want to play some sound of you of a latina grandmother who's supportive of trump as well as a suburban mom who says there's no way she's voting for trump. >> i think when i see this man right now, i agree, he wants us to unite. he's not here trying to say, i'm here to do the job. he wants us all involved. it's not about him. and we're missing that. it's about each of us and what we can all do together. >> i'm not an expert on policy. but i have to vote with conviction, and i have to choose

somebody that i feel has the best interest of the country at heart and not himself. and i don't get that from him. >> reporter: so, no minds were changed here. if you were a trump supporter going into this, you were a trump supporter on the end of it. and the folks who were decided, they said their minds weren't changed. a really telling of what's going on in this county here. >> thank you very much. that does it for us this busy week. i hope you have a wonderful weekend. i'll be back monday same time, same place. i'm anna cabrera reporting from minority. jose diaz-balart picks up our coverage next. se diaz-balart pi coverage next. makes it easy to find childcare that fits your summer schedule. from long-term nannies and daycare to date night babysitters. join the millions of families who've trusted us and connect with background-checked caregivers in your area. ♪♪ so you can have a summer break that doesn't break you.

go to care.com now. ♪♪