makes us the envy of the world. we have these unique neighborhoods with so much cultural presence and learnings, that we want to preserve. [♪♪♪] >> can we have roll call, please? >> president paulson, here. rivera, here. ajami, here. maxwell, here. stacy, here. you have a quorum. >> thank you. i like to announce the san francisco public utility commission acknowledges if owns and stewards of the land located within the territory of the oholone tribe and other

familiar desidants mission san jose band of alameda county. every citizen residing within the greater bay area, has and continues to benefit from the use and occupation of the oholone tribe aboriginal lands since before and after the san francisco public utilities commission founding in 1932. it is vitally important we not only recognize the history of the tribal lands on which we reside and acknowledge and honor the fact the oholone people established a working partnership with the sfpu c and are productive and flourishing members with the greater bay area communities today. madam secretary, can you call the first item, please? >> item number 3, approval of the minutes of march 12, 2024. >> commissioners, are there corrections or additions to the minutes of march 12? seeing none, donna, can we open

this item to public comment? >> we have remote callers who want to speak to item 3, please raise your hand if you wish to speak? do we have members of the public present to provide comment on item number 3? seeing none, do we have callers with hands raised? >> madam secretary, there are mow callers in the queue. >> thank you. public comment is closed. >> thank you, public comment is closed on item 1. can i have a motion to approve the minutes of march 12? >> motion to approve. >> there is a motion and second. roll call, please. [roll call] five ayes. f >> thank you. item 4 is general public comment. members of the public may address the commission within the jurisdiction and not on the agenda. remote callers raise your hand

if you wish to provide public comment? do we have members present to provide general public comment? >> commissioners, ypt i want to bring to your attention that community in the bayview hunters point needs a lot of help. we are getting some feedback about the community benefits, but really, the community hasn't benefited and that's putting it lightly. we would like a small group of us to use the contracting center, which is under-utilized to serve the community.

we have professional community can help them giving them jobs, do other things every tuesday. i attended 25 meetings on a tuesday to help those people so they streamline what they discuss, but these are older people. what we call the ol g's who are contractor and we bring them in so their wisdom can help us. i'm asking the commission to read chapter 54, which pertains to what the commission does. the commission that is at 1550 and to see what is stated in this administrative code, whether it is implemented. i think if you find that non of

it is implemented, then something really needs to be done. thank you very much. >> thank you. next speaker. >> hi, commissioners. i just like to touch on fron francisco decosta was saying. that contract center over 3 plus years have really been unutilized. there is nothing going on there. we believe that center can be utilized for many different things, not only to help the contractors in the local area, but to be able to train members of the community on just getting general employment, careers. not just jobs. i believe by guiding them and maybe getting them jobs at the sfpuc brings more money into the neighborhood, more taxes,

on and on. i think it is just-it will be a circle to help them replenish everything in the area. thank you. >> thank you. please come to the microphone for public comment. seeing no more in line, donna. >> do we have any callers with hands raised for general public comment? >> madam secretary, there are four callers who wish to be recognized. >> thank you. >> caller, your line is unmuted. you have two minutes. >> my name is [indiscernible] i am part of the san francisco public utilities advisory committee, and we sent a letter to the president dated march 14 just to inform you that we passed resolution asking for a emergency authorization to be declared for treasure island, because of the older 487 power

outages as of february 2024 over the last 25 years. san francisco is the second poorest community in all san francisco. it is called out by gavin newsom during covid times, and that's [indiscernible] does have the authority like they did on july 25 of 2017 under file 170649. the san francisco board of supervisors passed resolution and that is r030717 approving a emergency replacement of generators. i think more needs to be done under the administrative codes that allow that the puc and board of supervisors and are tida to put a end to over 25 years of outages. we already had 7 power outages this year. we had 19 the year before and we had 26.

if we can raise $11 million to keep the bridge lights on, i think we can raise the money publicly or privately to keep the lights on so treasure island community. >> thank you caller. >> thank you. next. >> caller-you have 2 minutes. >> thank you. peter dreckmyer, tuolumne river trust. thank you for the opportunity to comment remotely, it makes a big difference for us that don't live in san francisco. on march 15, the judge ruled against the sfpuc and many others. the lawsuit over phase one of the water quality control plan. san francisco had joined the san joaquin tributary authority in the lawsuit and the decision to join did not come through this commission, which is very

problematic. i'm guessing it was a collaborative effort of staff and the attorney's office lead by dennis herrera at the time, and i'm hoping you will not appeal the decision. if is considered, it should come before this commission. the community to weigh in. i'm curious how much money san francisco spent on these lawsuits and sure i will be told it is client turn privilege but it is rate payers who pay for those lawsuits, including me. over the year s i think [indiscernible] sfpuc has plenty water to meet environmental needs without risking running out. at current demand, the sfpuc can manage a 7 year drought longer then any before with modest rationing. [indiscernible] with rationing and alternative water supplies.

so, let's get beyond this log jam. the lawsuit [indiscernible] toxic algee blooms. [indiscernible] i hope the sfpuc won't appeal the ruling. thank you. >> thank you caller. caller, your line is unmuted. you have two minutes. >> my name is jennifer. a marina resident sknl before the commission multiple times to discuss light and safety issues closing the clear street [indiscernible] caused my family and the community. i wanted to thank commissioner ajami and maxwell for support in the budget meeting. we were asking for more information about the [indiscernible] i too have been asking for that data. the license engineer for the city of san francisco steven robinson stated, closing the pier street outfall did not

cause the sewer backup. i'm suggesting to the commission that we give mr. robinson a chance to correct his statement. i have never received this data. i asked on multiple occasions and the city keeps coming back saying, delay, delay. i know personally closing the out-fall caused a life and safety problem. i have shared with you the devastation of my father on the floor, my young daughter who has been displaced from the community and her school. my family has personally experienced financial losses because of this and we cannot live in our home. i'm asking the commission to please fix the pier street out-fall to prevent another catastrophic event. thank you. >> thank you caller. madam secretary, there are no more callers in the queue.

>> now closed. i'm sorry? >> did you have more hands raised? >> she said no more callers in the queue, thank you. public comment is now closed. >> let's call the next item, please. >> next item is 5, report of the general manager. >> thank you madam secretary. commissioners, 5a is something actually fairly positive. i like to start the meeting on a celebratory note to recognize the incredible service and dedication of our recent retirees with over 25 years of services to the san francisco public utility commission. today we congratulate 9 individuals who demonstrated the highest form of commitment and pride in public service and i like to recognize those individuals. from wastewater enterprise, ella, 26 years.

morese, 26 years. from water enterprise, paul, 31 years. john, 34 years. sanford lee, 33 years. julie mcdonald, 25 years. thomas murray, 38 years. coridon norton, 31 years and richard sherman, 25 years. p please join me congratulating our retirees for their incredible service! [applause] this is always something i know the commission is always very keen to recognize is our long-term employees that do such a great job on behalf of city residents and rate payers. i like to invite angela chung to introduce paul.

>> thank you dennis. good afternoon commissioners. it is my honor to introduce paul. paul is somebody we in water and treatment owe debt of gratitude to. a lot of us say we have staff that go above and beyond and for us in water supply and treatment that person was paul. paul was easily juggling a couple dozen jobs any given time and he never quit until every job was done. he was so dedicated to his trade. one of his close friends and colleagues said this about him, he lived and with breathed plumbing and i believe it, because paul was happiest when he found solutions to difficult problems. his customers at the facilities had nothing but good things to say about him. i heard so many compliments

about paul before i met him in person. i was looking forward to meet him when i finally got to meet him. i want to thank paul for dedicated service to water supply and treatment, setting a gold standard for plumbing that still lives on with us today through your staff, for leading us your handy work that is still everywhere visible in the regional water system that will serve us many years to come and i wish you a wonderful and well deserved retirement. [applause] >> i just like to say thank you for giving the opportunity to work for this organization, and i really appreciate all the talented and devoted people that i worked with over the years. thank you all. >> thank you.

[applause] >> second, i like to invite sergio ramirez to speak for stanford lee. >> thank you dennis. hello commissioners. so, i have the pleasure of being sanford lee supervisors for the last 6 years of his career, and so this is definitely a honor for me to be able to speak on sanfords behalf. he wasn't able to be here, but i will say i learned a lot from sanford, i think sanford over the past 6 years that i have been able to work with him definitely showed the spirit of a san francisco employee and member of the community and definitely looking after our ratepayers and the community of

san francisco making sure that we are provide all the services and benefits for every person in the community, and yeah, so i just want to thank sanford for his service and thank you for the opportunity. [applause] >> any commissioners want to say a few words and then i'll invite paul up for a photo. >> i always say, we are so just so proud of the work and workers that are so much integral to our commission and retirement is always something we look forward to at some time or another and work hard because we have retirements and pensions in order to make sure we are rewarded for the hard work we do when we are actually out there busting our butts, so thank you so much for your

service and enjoy your retirement. commissioners. >> i just want to say i really appreciate your service to the city. you are beneficiary of many years of services and the system would not be what it is without you and i really do hope that you have trained the next generation to come after you and i hope the next generation is as devoted and as dedicated as you guys have been and i'm hoping the example is set for them, and i'm hoping that your hiring, even younger people who would go through the process, because it is obviously great to celebrate individuals retirement, but also you are thinking, are we hiring enough people to replace the people leaving us and the water sector is dealing with

the sort of lot of retirement and the aging workforce, so i'm hoping that as you go out and retire you sing glory for everybody else and tell them how exciting it is to work for water utility when you go on vacation or walking the streets of san francisco or visiting family, so recruit the next generation for us. thank you. >> commissioner stacy. >> congratulations. enjoy your retirement and thank you for your service. really, all of the employees who are retiring that the general manager read has been here a long time, and i hope that you are leaving us with your wisdom and your experience and any recommendations you may have, but thank you for your service and enjoy the next phase. >> yes, i just want to reiterate what the other

commissioners have been saying. thank you so much. you as employees you are part of our family and part of the life blood of the sfpuc that makes everything work. i think someone mentioned that mr. book, you are a problem solver. the world needs more problem solvers and we'll miss you and hope we have members that could fill your rather large boots you left behind from all the comments i heard, but thank you so much. totally appreciate every one of you and wish you the best in your retirement. >> this is the gray sunami they are talking about and it is hitting us. i was a electrician and worked with people like you who could do anything and you always had somebody to go to no matter what was going on. did you talk to paul? and then paul comes on the

scene and calms everybody down. twl there probably will not be a lot of people to fill your shoes but i thank you for being here and thank your family and all the people that helped made you stay as long as you did and so, you are much appreciated and are you will dearly and surely be missed so thank you paul and enjoy your life and have a good time and have fun. [applause]

>> is there anymore from item number 5? >> you need public comment on 5a? >> let's open up 5a, retirement-let's open up this to public comment, please. >> remote callers, raise your

hand if you wish to comment on 5a. do we have members of the public present to provide public comment on 5a? seeing none, do we have callers with hands raised? >> there are no callers who wish to be recognized. >> thank you. public comment is closed. >> thank you. >> thank you madam secretary. item 5b is hetch hetchy capital improvement program quarterly report. katie miller will be presenting. >> good afternoon president paulson and commissioners. i'm katie miller, director of water capital programs. may i have the slides, please? today i will share summary of the hetch hetchy capital improvement program for the second quarter of this fiscal year from september 1 to december 31, 2023 and i will also include construction updates from the successfully completed 108 day shut-down of the hetch hetchy system from december 5 to march 21 finished just 5 days ago.

these pie charts show the program status with 10 projects in preconstruction and 7 in construction multiple phases including construction. $290 million spent of the $1 billion budget with $26 million spent during the second quarter. this winter represents the highest spending on the hetchy capital program to date. during the quarter 2 major contracts were advertised for construction bid. the san joaquin phase 2a and moccasin wastewater treatment plant. this table shows the summary of projects expenditures and cost forecast grouped by funding sources, water, power or joint water and power. note the 5 column from the left, the current forecasted cost shows cost forecast of $1.5 billion, which is a $500

million cost increase over the currently approved budget for this year. also note most of these costs increases are new in this quarter. as the previous cost variance in the first quarter was $49 million. the quarterly report and i'll explain reasons for these cost variances. during the second quarter project managers worked with the project teams to update project scope, schedule and cost forecast in order to propose changes and request any additional funding needed as part of the 10 year cip capital budget request. the result of these detailed analysis is 14 out of 17 projects forecasted schedule changes with 11 schedule increases between 3 months to 7 years and 3 projects with scheduled decreases. note that all the projects with schedule increases are in

preconstruction phases. none of the construction contracts are forecasting schedule extensions. the projects with the greatest schedule variances are moccasin dam with 6 and a half year schedule increase to accommodate environmental approval as well as operational restraints. and the moccasin with 7 year schedule increase to allow full replacement of the pen stocks. all 17 projects forecasted a cost variance, 12 with cost increases and 5 with cost decreases. moccasin pen stock project still in the early planning phase has the most significant increase in cost at $280 million increase due to the scope change to a full replacement project instead of just rehabilitating the existing pen stocks. this is necessary due to cracks discovered last year in the hammer forge welded steel section of the 100 year old pen stocks. this cost increase represents

60 percent of all the requested cost increases. note that all these changes are included in the fiscal year 25-34, 10 year cip budget request you all approved in february. and now for project highlights. during the second quarter and 108 day shut down of the hetch hetchy system december 5 to march 21 significant work accomplished on 7 different construction projects and several r & r projects. during this time the entire water system supplied by bay area rev reservoirs and water treatment pleats. we are grateful to staff who worked with hetch hetchy water pow to sporetd the longest shut down of the hetch hetchy supply system in recent times and maybe ever. and now to share about individual projects.

the san joaquin valve and safety project had significant work accomplished. the first two contracts are in construction for phase 1a and 1b and for these projects procurement and site excavation performed leading to the shut-down and then when the shut-down began december 5, the pipeline construction was performed and these photos show the valve instillation being performed and also removalable spool piece that are what are used to provide safe worker entry to completely block off the pipelines when workers enter the pipes. phase 2, we advertise one of the contracts in november and the second achieved 95 percent design so those were both be in construction next year as well. and phase 3 surge tower, the bid opening was november and that one will also go into construction. note that the $17 million cost

forecast increase was primarily due to scope additions to the surge tower for water quality and other enhancements. the moccasin power house generator and step up transformer rehabilitation project also achieved significant progress during construction. the first contract for the step up transformer closed out in november. the generators rewind the contractor completed the first generator m2 disassembly and began rehab and this rehabilitation will be completely finished next month. it was very successful. this photo shows the generator rotor rim installed for the m2 generator, and it was really incredible to go up and see this work. there were thousands of pieces that had to be meticulously assembled so the generator gets full efficiency when operating. quite a work of art.

the final project is the system upgrade project which is everything else left in the power house and that achieved 35 percent design. with that came a updated cost estimate and this third portion accounts for the $34 million cost increase. just the cost of all the additional work. for the o'shaughnessy dam phase 1, the bulk heads project which is a progressive design build is in design, however, significant under water investigation was performed in december to look at the condition of the slots for the bulk heads. the drainage contract package was being finalized and will be advertised very soon. the flow release valves contract is in construction and the valves procured and prepared for instillation and actually two valves were installed during the shut down. the photo shows the 36 gate

valve installed to the diversion tunnel and they had to lower the valve down about i think about 50 feet and install it and you see the second valve installed and those were both successfully installed during the shut down. the mountain tunnel improvement project, significant work was performed at preach reservoir, including completing the shaft. installing water proof membrane in the and setting up a grout plant for instillation in the tunnel lining repair work. the shut down number 3 was initiated and began the concrete lining repair on mountain tunnel. this photo is during the shut-down, not during the second quarter, but this shows significant amount of voids found behind the tunnel lining, so as they go through and inspect the tunnel lining they break away the existing lining

looking for these voids. they were much greater then we thought, but this team is just doing great work and they are getting a lot done. this graphic shows the progress they were able to make on this first shut-down. they completed 72 percent of the lining work and then the contact grouting comes behind after repairing the lining, they polk holes and fill with grout and 23 percent of the grout work was done. it is possible that we can finish this work in one more shut-down, but possibly it will take the full two shut-downs in the contract. i wish to acknowledge the construction teams and operation staff that worked long hard days and nights these past three months to support the significant repairs to the hetch hetchy system mptd the contribution cannot be over-stated and we are all grateful. with that, happy to take any

questions. >> it shows the guts of the water system and most of us have been to mountain tunnel at various points of the project. i have one question only before i turn it over to other commissioners. that is, i know i think a lot were surprised when we realized the extent of the pen stock damage that it would have to take is much work to restore this vital cog in the system to move forward. is there anything else in general that has been a surprise party to you that you can review or mention? we know that this is what infrastructure is and this is what san francisco is about. we take can care of our infrastructure and our system and the pen stocks were i think a little of a surprise, because we always think everything is

indistrucktable. was there anything else that didsant come up as normal maintenance that surprised you? >> that is a good question. the one other project we were surprised about over the summer and the first quarter was moccasin dam, where we were looking at a $300 million project and they were able to really look hard at the criteria. we were looking at 3 foot dam raise and we reduced to 1 and a half foot dam raise and got from a $300 million down to $150 million project, so that was a big surprise, but what you say that came to you in the budget is the lower criteria, which will still meet operation needs. we are constantly looking at these and not allowing moccasin pen stock to go forward until we have a very robust look at what is going to be the best alternative for replacement. >> that answers part of the question .

i know there are so many literally moving parts and we are talking about a over hundred year old system being maintained. i think is a exciting to make sure it is happening and daunting sometimes in the money it costs. thanks for that report. commissioner maxwell. >> i am always excited about the projects. i heard something i haven't heard before and that is progressive design build. i heard a lot of different design and builds, but could you explain that, please? >> yes. we brought this contract to you for approval i ink in the first quarter and, but design build is where you come out with specific criteria maybe to 10 or 35 percent design and then turn it over to the contractor and they do all the design and building. progressive design build is exactly that. it goes in stages, so you have

your design criteria, but you work closely with the designer and you don't price the construction unit ilyou get all the way through design and then you put a price on it, you can put a maximum price or leave it open, but you have your construction cost estimate together with the contractor with the builder, so you are lot closer in the cost estimate and then the work is put out bid packages, similar to what you heard about for headworks and southeast plant. that gives more opportunity to bring in subconsultants and cost as we go for the best pricing. >> progressive means you as you go along that you--why wouldn't they all be progressive? >> i think it is a general term, but i think design build was tried and there are cases design build is very

appropriate, but i think the industry has realized we are better off negotiating working together as we go, because that way we can price with market conditions, especially for project that has a long duration. it gives us the opportunity to really do it as we go and so it is newer in the construction industry, but i think we are all seeing this is for certain projects it is very appropriate and it is better for our subcontractors, because we can bring them in more rather then trying to just specify everything ahead of time, and it is better for pricing and better for the contractor as well. >> i see. with the pen stocks, what happens to them? they are old and we are going to-what happen s to the material? we are not just leaving them there, right? >> that is yet to be decided. they are historic.

they are considered historic landmark, so that will come to the environmental evaluation, and we have choices. we could leave them and fill them with grout and put a fence around them and protect them, or we could go through the permitting and remove them. that will all be decided over the next few years and you will be a part that. >> what would you be protecting them from with the fence? >> i guess just security since they are not in operation. i am just speculating. we will go through the whole process to figure that out. >> alright. thank you. >> commissioner stacy. >> thank you. i really just wanted to appreciate the thoroughness and transparency of your reports. you bring us both bad new s and good news and it is important we get that quarterly, and i also had this page of questions when i started reading my packet, but they were all

answered in the quarterly reports and it was really helpful to have a explanation of both increase costs, what caused those, and also how we saved some money on a few projects. it is always concerning to see this much upward push on the project budgets, but i think it was all thoroughly explained in your report and i appreciate that, so thank you. >> thank you for the feedback. >> commissioner ajami. >> i just want to reiterate something that commissioner stacy said, which i mentioned to you colleagues last time too. i do think it is important to talk about both bad news and good news because it is important to know that we are constantly trying to also work on the increasing cost. it isn't like who ever says

whatever we just go and write them a check. that iterative process is super important and important to keep highlighting them all just for our sake and for public sake to know what is going on behind the scenes and how this very complex process is happening. thank you. >> open up to public comment. >> please raise your hand if you wish to comment on 5b. do we have members present to provide comment on 5b? seeing none, do we have callers with hands raised? >> there are no callers who wish to be recognized. >> thank you. comment on 5b is closed. >> thanks. >> item 5c is fiscal year 23-24 q2 budget status report and

laura bush will be presenting. >> hello commissioners. laura bush cfo for the puc. can i please have the slides? so, i'm here to present the second quarter of the current year fy23-24 budget variance report to you. overall we are projecting positive operating results wastewater power and clean powersf, but shortfall for water. water and wastewater revenue projected below budget. the budget was adopted assuming the drought surcharge remain. it was removed last spring. this short fall is off-set by state grant funding from the pandemic for water and wastewater and recently discussed at the commission. [indiscernible] large savings on expenditure side are also anticipated and power purchase costs due to higher generation.

additionally with savings in distribution cost due to errors discovered in pg&e calculations and savings and transmission costs. the clean powersf revenue projected to exceed budget due to increased wholesale sales and slightly lower retail sales. additional small saving is projects said in power purchases. overall, year end financial results are projected to meet or exceed the policy targets. as usual, i'll go into each enterprise in detail. starting in water. the net operating result is down $14.9 million. total sources are down by $18 million largely driven by removal of drought surcharge. included is a off-set $6 million for goods and state grant funding. my team brought this good news to commission and discussed in

detail. on the use side, water paid out $9.7 million in legal settlements which are not budgeted but can be paid out of fund balance, but these are operating costs to the enterprise. wie are also seeing.6 million in cost saving from salaries and benefit closed by vacancy. $6.2 million in savings in debt service from the recent bond refunding and $5.9 million in plans general reserve savings. so, this year for water doesn't look good with negative net operating result it is important to note that the driver of the deficit are one time in nature. the drought surcharge ashumption will not impact next year and there was a unusually large legal settlement that occurred. moving on. wastewater. the operating result is up $10 million. the source side, sources are

down $20.4 million. swlar to water, this is largely driven by the removal of the drought surcharge. again, a one time impact. this is offset by $9 million in state grant funding for the arrearage and discount program. we see a slight overerage on debt service due to recent refunding debt transaction. $3.2 million in sabeings from salary and benefit and $27.8 million in plan general reserve savings. power, in power the net operating result is 63.3 million to the positive. on the sources side, sources are up $10.3 million largely driven by wholesale power sales which is driven by higher sales from resource adequacy combined with higher generation. on the use side we see large savings, $52.8 million coming from the power gas and steam cost. the large sabeings due to higher generation in 2023.

avoiding additional power purchases. in addition, we have 12 million $12 million in savings from distribution cost resulting in error from pg&e calculation discovered by power staff, thank you to them. fourp million kl in savings [indiscernible] 3 million savings from resource adequacy. this is result of budget to contingency which we don't need to respond spend this year. lastly, clean powersf, the net operating result is up $46 million. on the sources side, we are up $9.9 million due to increased power sale. on the use side [indiscernible] $2.5 million in savings for power purchase due to lower power prices in q1 and $32.7 million in general reserve we plan not to spend.

lastly, all our financial ratios are on target to meet our sfpuc policies. any questions? >> thank you for that report. commissioner rivera. >> thank you for a great report, and also i just want to commend the staff at power for finding the errors. that is huge. that is highly highly commendable and i'm sure our rate payers, everyone appreciates that staying on top that, so i want to thank them very much for their due diligence and for checking everything over. thank you. >> commissioner ajami. >> obviously it is a little bit distressing to see the situation with water and wastewater and what i-while i

appreciate your comment this is because the surcharge has disappeared, or we had to basically stop it, but it also reflects the downward trend of constantly talk about and i think it is important for us to be a little bit more systematic about this problem, because again, we dont know they are going back up and wastewater is very much [indiscernible] what happens in the water sector. just want to highlight that and the fact you are sort of trying to look into this somehow and rethink this a little bit. thank you. and also it is great we found errors. maybe we should-i dont know what else we need to do to pay attention more closely, but like, you know, it is important and i real do appreciate the staff being so diligent and paying attention and figuring this out. super important. >> thank you.

commissioners. thank you for that thorough report. let's open this up to public comment, please. >> remote callers, raise your hand if you wish to comment on item 5c. we have any members present to provide comment on this item? seeing none, do we have callers with their hand raised? >> there are no callers who wish to be recognized. >> thank you. public comment on 5c is closed. >> thank you madam secretary. item 5d is wastewater enterprise quarterly report, including southeast area major projects update bio solid and headworks. >> good afternoon commissioners. i'm besy tam, director of wastewater capital program. slides, please. thank you. this is the q2 of the fiscal year report and similar to the

water program, this report does show forecast in the schedule and budget that is updated to the proposed schedule and budget shown in the fiscal year 25-34, 10 year plan. as usual, i'll start with construction updates. on the far left is a photo of the first construction contract, the first of four for the folsom area storm water improvement project. this is the what we call the upstream sewer improvements. this particular location is a instillation of 15 inch vcp pipe intersection of folsom. this project also required extensive coordination with the healthy street operation center through jeff harp to temporarily clear the unhoused encampment along the length of the project. staff is doing a very good job

coordinating for the various construction work. we have 8 different sites in the first contract and the contractor already completed four of the eight. in the middle is one of the projects that is in the large diameter sewer project and 10 year cip. this is channel force main intertide project. this project has completed about 10 percent construction. this is a photo of the contractors doing utility investigation and relocation at the intersection of cesar chavez and illinois street. last but not least on the far right and also photo on the cover is our new treasure island resource recovery project. this is a progressive design build contract and the what you see here is reinforcement being placed, rebar for gridlines of the biological nutrient removal

facility wall placement at the for the treasure island project. similar to previous quarterly report is comparison of q1 and q2. the changes you will see on the right side is shown in blue text. we have a introduce a new phase on this report. there is one project that moved from construction into multi-phase, so you can see that is one project that is $36 million that shown it shifted from construction to multi-phase because part of the project is in construction and the other part has been completed or in another phase. the design budget also shifted as well as the close-out, as you can see here. overall, the phase 1 program has increased to 66.1 percent

complete versus previously we were under 65 percent. 64.8,b as you can see here. as i mentioned earl y this is q2 report where we begin to forecast changes in our budget to match what we have proposed in fiscal year 25 to 34, 10 year cip. adjustments are shown here and cost variance based on the forecast similar to the hetchy report, this is involved detail analysis by staff where various project budgets went up and down and at the end you see variances here. the major increases in the variances are in the treatment category and also increases in the flood resilience category. for the treatment, the project we are familiar with, the

biosolids and headworks project and in the flood resilient project it st. the folsom project we are forecasting increases. next is the facility and infrastructure cost summary. similarly, we have different projects where the team went in and did refinement of the forecast. there were increase and decreases in various projects. the net is increase in $1.5 million in the overall program. for q2, you can see that we have about 11 projects that met milestones or change phases. in this quarter, we initiated in the cip, the flood water management grant assistance program. as you know, we had grant assistance, it was just initiated in this cip project,

this 10 year and you can see we have two projects that complete the cer. we have 6 that met various design milestones and we had two projects that achieved construction completion. in terms of the major projects, this is the biosolid project . we are forecasting increase in the budget also shown in the fiscal year 25-34, 10 year cip. construction has surpassed 50 percent completion, so we are very excited about that. we are anticipated peak in construction this summer and [indiscernible] and finally, this is our headworks project you are going to hear about a little bit later in this

meeting. so, we are similarly forecasting a increase in the budget up to the $717 million. this project is way beyond 50 percent completion and you can also read the progress here. then i am going to-i'm not talking about the art wall, because i will show that on-no, i missed it. something happened. so, we do want to point out that art wall on the far right corner of the photo. you can see it has been pretty much completed and installed and we are very excited about that. i missed it. sorry. this is the art wall. thank you. thank you president paulson. yeah, so i forgot to mention that we are very excited about the art wall instillation at the headworks project and you can see it on this slide.

thank you. too focused on the status. if you have any questions, i'm happy to answer them. thank you. >> thank you for the update. does anybody have any questions? commissioner stacy. >> it isn't really a question. i just again wanted to appreciate the thoroughness and transparency of your report in the individual project descriptions explaining all the issues and challenges for each project is really very helpful, so we can see the reasoning behind either increases in costs or schedule or decreases so i really appreciate that part of your report. i also am always impressed with the wastewater enterprise, how many projects you have on your plate at any given moment, especially the facility and infrastructure. there is just sure it is a constantly evolving and changing and increasing list, but thank you for the report.

>> thank you. >> thank you. any other questions? thank you again for the report. let's open up to public comment, please. >> remote callers, raise your hand if you wish to comment on 5d. do any members of the public present who wish to provide comment on this item? >> presentation--practically i want to know what is happening to the force main at marin? it has a band aid. have they fixed that? and why is it taking us so long? also, when the port authority came some time ago, they were talking about a sea wall and we the sfpuc have to dig deeper to

really find out if we need a 7 foot wall in the future, or stick to the 3 and a half feet wall and we need to get a corp of engineers here, separately, because they are the ones who give us the truth about what's happening. let me talk about sewer system or the wastewater improvement system. we are seeing a lot of toxicity in the bay, and we have to pay attention to it. really pay attention to it. it's harming the fish and it is also giving us a lot of information about climate change, which we don't present

in our presentations. i am not saying a presentation is given to the commission or not good, but it can be better. if you pay attention to climate attention and sea level rise. thank you very much. >> thank you. anymore public comment in the house? seeing none, let's go to remote. >> do we have callers with hands raised for this item? >> madam secretary, there is one caller with their hand raised. caller, your line has been unmuted. you have it two minutes. >> thank you commissioners for hearing from me, especially commissioner ajami. for allowing me to call and it is hard for me to get to the meetings because i work and like to talk about [indiscernible] which is budget related. i'm part of friends of mission creek who kayak, row on mission

creek. [difficult hearing speaker] appreciate the kayaking ramp. we were not surprised when we heard about [indiscernible] been notice ourselves and getting information about the large sewer gates that opened in the [indiscernible] sometimes when the gates open and the tide is low the water comes out so fast it also brings lots of debris out with the sewer. you can really see big chunks of human waste, toilet paper and even condoms floating out. we noticed the gates open even if the rain is stopped. the last few years it seems the two gates by the kayak ramp open a lot more, even when [indiscernible] are not open. we like to work with sfpuc to help fix this. we also have to think about our

water and sewer bills though. is there is a inexpensive way to tell the gates to close if the rain stopped? when the gates on mission creek open, they open about the same time. it takes a few minutes for the gates at the end of the creek to open but no matter how hard it is raining they all open. maybe just open one at a time? we know it is to prevent flooding but in small storms it probably won't flood. you have more time to see if you can open them before flooding. how about using rain radar to decide if the storm is a big storm and need all the gates? if it big storm then open them. if it is small, maybe we can keep them closed. >> thank you caller. madam secretary, there are no more callers in the queue. >> thank you. public comment on 5d is closed. >> commission, maxwell had comment or question. >> yes, thank you. i was wondering about

commissioner stacy, actually reminded me about safety, because there is so much going on and so many people. how are we doing on safety? safety. >> safety on the projects in specific? >> thank you commissioner maxwell. good question. probably not prepared to report of specific stats or performance it is always part of our work and you find in meetings and tail gates and construction sites, the very proactive nature making sure we do work safely. i'll perhaps call on construction management bureau if there is extra details. >> afternoon commissioners. burey manager. our safety program is pretty good.

i dont like to brag too much, but compared to the industry we do really well and are able to report on safety at a later date if you guys wish. >> i feel we do a good job on safety. i just felt i should mention it and glad you are able to say we are above industry. >> below industry. [laughter] >> thank you. when i have been there, there is so much going on and so many trucks and moving parts and it seems like we are-there is medical people on staff that are there all the time, so i feel like we are doing a good job, i just wanted to hear it from you. thank you. >> so, mr. general manager, is there anything else? >> we don't have public comment?

okay. concdes my report. >> okay, thank you. item e is no activities or anything to report on. okay. seeing none, let's call item 6. >> item 6 is consent calendar. >> okay, the consent calendar. commissioners, are there any items that you would like to discuss? any questions or anything to pull? consent calendar, 6a-e. okay. commissioner ajami. >> i don't to pull anything, but i want to highlight 6a. i am so glad to see that you are working with the state to improve the waterficiency. i didn't realize they use this

much water. it makes sense. any water we can save is more water we have for us for fish for the rivers for everyone. thank you. >> thank you. seeing no other comments or anything to be pulled, let's open item c, consent calendar to public comment. >> remote callers raise your hand if you wish to comment on 6, consent calendar. do we have members of the public present to provide comment on this item? seeing none, do we have callers with hands raised? >> madam secretary, there are no callers in the queue. >> thank you, public comment on 6 is closed. >> public comment is closed. can i have a motion and second to approve the consent calendar? >> move to approve. >> there is a motion and second. roll call, please. [roll call]

five ayes. >> thank you. can we read the next item, 7? >> item 7, approve the expansion of california water service company's (cal water) bear gulch district service area due to the acquisition of kings mountain park mutual water company; and approve the third amendment of the individual water sales contract between the city and county of san francisco and cal water, in accordance with section 3.03.b of the 2021 amended and restated water supply agreement. >> good afternoon commissioners, president paulson, thank you for the opportunity. we are here today to speak approval of the expansion of cal water service area under the 2021 water supply agreement based on the acquisition of king's mountain mutual part mutual water company and the amendment to their contract.

so, this is the third time we are coming with expansion of the service area. kings mountain is a very small rural water supplier, 24 connections and unincorporated san mateo county, immediately adjacent to the bear gulch district of cal water. cal water is committed to maintaining the sources of local supply that that small company has been utilizing to unnamed creeks tributaries and so this is simply expansion and amendment of the contract to recognize that expansion. this follows cal water being a private utility. they have gotten cpuc approval for that acquisition and really it is aimed around the acquisition of small systems to maintain water quality because they are not economically feasible for those small numbers of connections. happy to answer any questions. >> any questions from the commissioners?

okay. seeing-commissioner ajami. >> i was wondering, i have no problem with the issue here, but i was wondering, as they are sort of bringing them under their wing, is there anything we can work with cal water to do to make sure they help them with their water ficiency and the way the water is used before just rather then taking them as a status quo and providing them with the water? >> cal water has been serving them since 2019 around the water quality issues. cal water is the only private utility under the water supply agreement and limited on sources under the raker act from our system so they have a vested interest cal water maintaining that and maintaining efficiency so they have a pretty robustm wide conversation program. we haven't engaged specifically, but the amendment to the contract does really reinforce the expectation of maintaining that system to insure that it is viable, the

water quality is good and they maintain under the same standards. i dont think we have done specific to conversation, but that would be the expectation with call water typically does with their users. >> just want to highlight that i think one of the biggest per capita water users in the system if i recall, right? and so it would be good to kind of like maybe have some concrete discussions with them around water use and per capita water use just to highlight our priorities with them. since this is happening, so it is everyone of the opportunities is a chance to have these conversations again. >> i will remind them of your comment when i relay action on whatever action is taken. thank you. >> thank you. any other comments commissioners? questions? let's open up to public comment, please.

>> remote callers raise your hand if you wish to comment on item 7. do be have members of the present to provide comment on this item? seeing none, any callers with hands raised? >> secretary, there are no callers in the queue. >> thank you. public comment on item 7 is closed. >> thank you. can i have a motion and second to approve item 7? >> move to approve. >> second. >> can we have roll call, please? [roll call] five ayes. >> let's go item 8. could you read that please, donna? >> item 8, public hearing to consider and possible action to adopt the rules and regulations for users receiving recycled water service in the city and county of san francisco in conformance

with the requirements of charter section 4.104; and authorize the general manager, in consultation with the city attorney, to approve future non-material modifications to the rules and regulations that are necessary or appropriate to facilitate implementation of the recycled water program. >> thank you. may i please have the slides, please? good afternoon commissioners. the recycle water program administrator with water resource division part of the water enterprise. today i'll briefly present on the rules and regulations for users receiving recycled water services municipally provided by sfpuc and city county of san francisco. so, here is quick backgrounds and over view of the work and how it is related to recycled water rules and regulations. within the water enterprise, we have been focused diversifying the water supply portfolio making us more resilient.

diverse niication supports efforts to match the right water source with the right use. and we are doing through conversation, groundwater, recycled water, non potable water and invasion program. puc has been working for many years delivering and using alternative water supply for non potable uses through planning, design and construction. but these rule jz regulations being implemented will enable useers to have a clear framework for using this important resource of recycled water and conserve potable water and ground water for landscape irrigation and other outdoor non potable uses. so, go nothing to a more detail, the rules and regulations are applicable for recycled water services for west enhanced water treatment facility that produce and deliver in 2026 advance treated recycled water meeting or

exceeding the tertiary level using membrane filtration, resource osmoses and ult truviolent light disinfection. this treated recycled water is used oen the west sidef the city by san francisco recreation and park department for golden gate park, the pan handle, lincoln park golf course, san francisco zoo and lower great highway median for landscape irrigation and other outdoor non potedable uses like refilling lakes and bonds and decorative fountains and by users like san francisco public works for sunset boulevard median for landscape irrigation. we are work wg users like rec reaction park department and can tenant the san francisco zoological society as well as san francisco public works to replace the existing use of ground water and potable water with recycled water and these

rules and regulations are intended for these users. so, under the notice of applicability issued june 30, 2023, by the san francisco bay regional water quality control board, the sfpuc is enrolled under the general order or state water resources control board order wq20160068ddw. and puc authorized to administer the recycled water program including issuing use permits to recycled water users instead of the board issuing these permits to the users, and insuring compliance with the general order these rules and regulations and the requirements of the uniform state-wide recycle criteria california code of regulations title 22, division 4 chapter 3. also under san francisco charter section 4.112, and

article 8b, the sfpuc has exclusive jurisdiction over san francisco water supplies and assets. these rules and regulations outline the process obstaining recycled water services from san francisco public utility commission west side enhance recycled water treatment facility and intended into sure use of recycled water in the city county of san francisco. the water is very safe but we are required to as the administrator establish and enforce rules for recycled water use to insure properly used for intended uses within the designated areas and report back to the board that we are meeting regulatory requirements and notice of applicability. other bay area agencies like santa rosa and hayward have use guide bp lines like these rules and regulations for municipal recycled water use for non

drinking outdoor purposes like irrigation. the rules are in the order that the steps the user takes to obtain the permit and west side recycle water service. here is summary of some of the steps. san francisco public utility commission water resources division use and approve the application drawings and written description of proposed recycled water system before the user constructs,b which is covered in rules 1 and 2. sfpuc water resources and water quality division oversee construction inspection and testing like cross connection testing to insure separation between potable water and recycled water, which is covered in rules 4 and 5. sfpuc water resources trains site supervisor and staff before receiving and using recycled water covered in rule 6. user or site supervisor

conducts ongoing operations maintenance and reporting of the recycled water system to water resources division which is covered in rule 8. and enforcement and review processes in rule 10 how sfpuc has tools to insure user complying with rules and regulations and the users understand that process. so, we recommend that the commission adopt the rules and regulations and authorize the general manager in consultation with the city attorney to approve future non material modifications to these rules and regulations that are necessary or appropriate to facilitate implementation of the recycled water program. and thank you for your time and i would be happy to answer any questions. >> report. i have a couple questions. upon adopting these rules, is that going to change other then

the regulation is that going to change procedure and work rules and the way the staff at the sfpc does business or is this just a update and tightening up or making more regulations that would be embedded in what you do already? >> so as we are starting to officially deliver municipal recycled water within the boundsries of city and county of san francisco, we didn't have guides posted on the website to help users know what are the steps for them to comply with the overall state requirements, so this is our way of formalizing that and making it easier for the user to understand that and really it is the purpose of formalizing the rules and regs is to also support the users like rec and park, the zoo and public works as they receive

that recycled water soon from the west side enhanced recycled water facility. hopefully that answers your question. >> it did a little bit, but not really. i wonder, does the staff at the sfpuc have to do more work then what they are doing now because they have to make the site supervisors and all the folks, you have to drive out and do extra work then you normally do, make sure you are doing this and i want to see your pipe but don't want this going here and there. does that mean that is more work for the department? >> since i joined the water resource position- >> not trying to grill you, just trying to get a idea what it means. >> does this change work rule jz the like for the labor force, is that- >> is there more work that has to be done, yes? or people have to be smarter doing what they are doing already? >> i was hired into this role

to lead that effort. >> you are here for this? >> yes, i'm the main person responsible for this and i have been working on this since i joined. >> it is clearer now. i will not go farther. i get the idea. thank you. commissioner stacy. >> thank you. i wanted to say i'm glad you are here and i hope that it isn't particularly germane to the item before us, but i hope there will be ways of expanding the use of recycled water in this way and finding other ways of reusing water. so thank you for the work. >> commissioner ajami. >> i also want to say welcome. thank you for joining us, and you know, i think obviously it is important to have rules and regulations in place as you are sort of taking on a new program. what comes next in the implementation is something totally different and i think that will come after this.

one quick thing, which sort of applies to this, but not fully is, i personally go to-we live close to golden gate park and i go there often and i onget really disappointed when i see how much water is used and one time i brought it up and someone told me, it is just recycled water, why does that matter. i just are want to say, very much matters. we should save any water we have. again, doesn't apply to what you are doing here and glad you are doing it, but i think it would be good for us as we are implementing this to put some sort of guardrails around first of all providing value system to people. what does this mean? this isn't wasted water we can use as much as we want and guardrails how much needs to be used and how to increase efficiency. thank you. >> thank you. >> thank you. commissioners, any other comments?

thank you for that report and welcome on-board. i didn't get that part obviously. let's open up to public comment. item 8. >> callers raise your hand if you wish to comment on item 8? any members present that wish to provide comment on this item? seeing none, do we have callers with hands raised? >> there are no callers in the queue. >> thank you. public comment on item 8 is closed. >> can i have motion and second to approve item 8? >> i'll move. >> motion and second. roll call, please. [roll call] 5 ayes. >> i never said aye. you didn't ask me. >> sorry. >> i checked you off, commissioner ajami. >> aye. >> okay. >> thank you. >> five ayes.

>> thank you. item 9, please. could you read it? >> yes. item 9. award contract nos. pro.0278 a and b, as-needed water resources, to brown and caldwell/lotus consultants joint venture (pro.0278.a) and woodard & curran/srt consultants joint venture (pro.0278.b), for specialized as-needed engineering services, each for an amount not to exceed $4,000,000 and each with a duration of five years. >> good afternoon commissioners. my name is julie ortiz, the water conversation manager in the water resource division and seeking commission approval to award two $4 million 5 year water resources as needed professional service contracts. these include pro278a to brown and caldwell and pro278b. four teams proposed the two before you are the top ranked.

there were no protests. the selected teams both include 40 percent lbe joint vercher participation and 17 percent lbe subconsultant participation. they also received bonus points for voluntarily submitting diversity equity inclusion plans. the water resources division issued the rfp because we need access to technical experts for timely analysis to support our ongoing development of water resources. alternative water supply, ground water, recycled water,b on site reuse and conversation programs. work issueds on asneeded task order basis and may include preparation and review of technical and investigative reports, studies and documents, development and review of conceptual engineering plans, customer water efficiency site assessments, development updates to data models, data anolysis review and

interpretation, financial analysis of water supply opportunities, operation and outreach coordination and development of outreach informational training materials related to all the program areas. just lastly, we pursued the new contracts because our division two current multidisciplinary as needed contracts expire in a year and collectively have only 16 percent capacity remaining, which demonstrates we have used our dedicated capacity well. with that, i'll answer any questions. >> thank you so much for that presentation. i was just-a lot of these things seems to be quite essential to our operational process. they don't seem to be like, okay they are building this building and we are done and we are going to work in it. i'm wondering why we are not using that money to build

internal capacity? we can use basically every one of those you know, skillsets within our staff. i'm just wondering. >> we have both. we do build internal capacity, but we do seek additional resources through the as needed contracts for very specialized timely help that we need over short period of time, so the two together are vital for us to be able to develop and expand the conservation program recycling programs on-site reuse but not at the expense of continuing to develop internal capacity. >> on that note, i wonder if we need to think how each of these need to lead to training more staff for us or if there are building something-i brought this up multiple times. everything that is built, every

data gathered and tool, i want to make sure all those are available to us. open source and owned by us, because that's the only way we can build a utility can stand on two feet, and financially viable and has the right set of skillsets and internal staff. i really would like to see more that. i would like to see how we can use these as opportunities to further build those internal capacity in different ways and expand our tool sets and data sources and everything else. and planning process. this is ours so we need to-we have a lot more heart and soul into it then anybody else from outside to help us, right? the realty is consultants companies give you the same-give the same tool to you

and everybody else. they are not going to fully taylor to our needs so it is important for us to be able to have a lot of say into this process. thank you. >> thank you, we appreciate that comment and technology transfer and training is part of the scope and where we can learn and expand that among our staff and make sure that we have ownership over the tools is incorporated in this. >> thank you. i just wanted to make sure i understand how these contractors are going to be providing services to the puc. in the scope of contract list, there are a number of items that sound like it may be advised to individual property owners, individual users or is it more about how the puc

manages water? had one lists it is on-site non potable water technical review services. i didn't know if these contracts are working to help our customers figure how to do more on site water conversation or more of a macro- >> it is more macro to provide assistance and support to the water resource division staff, so reviewing plans, engineering plans, providing additional analysis, but it's to help us with those programs for us to carry out our deliverable's, less so working direct laep with our customers. that is staffs roll. >> okay, thank you. >> anymore commissioners on this? i just want to make a comment. thank you for that good report and i know we need resources

here and there outside of time, but i think we all have a-if we can do it ourselves and keep it in house that definitely is a priority so i think you got that message today a little bit, but thank you so much for this. let's open this up to public comment. >> remote callers raise your hand if you wish to comment on item 9. any members present to provide comment? seeing none, any callers with hands raised? >> madam secretary, there are no callers in the queue. >> okay. >> are thank you. public comment is closed. >> public comment is closed. can i get a motion and second to approve item 9, please? >> motion to approve. >> second. >> motion and second. can we have roll call, please? [roll call] >> you have five ayes. >> let's go to item number 10.

donna, can you read item 10, please? >> item 10, approve amendment no. 6 to contract no. ww-628, southeast water pollution control plant new headworks facility with sundt-walsh joint venture (construction manager/general contractor or cm/gc), increasing the contract amount by $7,158,234 and increasing the contract cost contingency by $7,841,766, and increasing the contract duration contingency by 257 calendar days, resulting in a total contract cost limit of $570,380,175 and a revised contract duration limit of 3,304 consecutive calendar days (approximately nine years and one month), due to unforeseen conditions associated with structural strengthening required for existing influent channel, additional shutdown constraints, supply chain challenges with odor control systems and major electrical and process equipment, as well as impacts related to electrical service delays. >> good afternoon commission, president paulson and are commissioners. district 10 bayview resident. headworks project is located. in front of you today, may have-thank you. in front of you today, we have a amendment request to approve for the headworks project. we are inching closer towards the substantial completion end of this year, 2024. everybody loves the art wall,

so i do. you saw in our director tam's presentation the artist. her name is nory [indiscernible] and her vision was to depict the wastewater process that occur behind the wall and show water gets cleaner by creating artwork--formations and changing density of the colored themes and as you walk, bike and drive south you can see the vortex and how water gets cleaned as the process moves. i like to take a few months to remind all of us the main objective of the headworks project. the first step in wastewater treatment process also known as the preliminary treatment. the primary objective of the new headworks treatment facility is to remove debris and grit that comes with

combined flow from the collection system. with the new headworks we achieve 90 percent plus efficiency where currently we are only doing 50 percent or so. along with the commission endorse level of service requirement, we are improving draft particularly odor noise and visual quality of the treatment plant and we are addressing that with this new project. greater reliability and operational flexibility for consistent compliance with the regulatory requirement and permitted flow is 250 million gallons per day at this treatment plant. last but not least, new headwork facility is designed for controlling seismic eal vent up to 7.9 earthquake controlling on the san andres fault and the project will meet that requirement. photos on the right side is the old facility we have to be able

to build a new facility. scope 1 is site preparation that requires to make space for new consolidated headworks facility while demolition. we also constructed pipe that is now been gone. scope 2 is major upgrade to 250 wet weather facility which is across from the new headworks facility. the scope 3 is main headworks with full odor control and rehab of the existing lift station. as i said, scope 1 and 2 have win completed and scope 3 is 88 percent complete to date. just little few details on scope 3 where we stand today. all process building of head works project are complete. as you can see on the bottom

left photo, all process buildings are in place. we are in process of finishing up roofing, windows, elevators and doors and architectural finishes. majority of all mechanical electrical equipment have been delivered and installed. a few weeks ago [indiscernible] after waiting for two years. the electrical [indiscernible] and wire testing is ongoing. artwork is complete. we have awarded 95 percent of the bid packages. about 98.5 percent of anticipated total bid package cost. the remaining four packages are very small and they include landscaping, paving, striping and general site restoration. we have mobilized two temporary generators to begin limited start up and testing.

proposed amendment 6 in front of you today is two fold. first is request to approve increase in general conditions and general requirements in the amount of $7.2 million. the second request is to increase cost and duration contingency in the amount of $7.8 million and 257 days respectively. this additional contingency is needed to account for remaining four small bid packages and the trend of the changes. the main reason for this amendment 6 is due to unforeseen condition relatesed to-this is the only effort we are reusing. everything else is new on headworks facility. as new headworks is built, we are to request many outages to

cut large force mains and process and other utilities. process and permit compliance take presidents and we had challenges with cancellation and erescheduling with outage. along with that, supply chain delays associated with odor control system and major electrical and process equipment was one reason we are here today. everything is on site today and installed. last but not least, headworks project is relying on bay corridor transmission distribution project known as bctd for power delivery and as you heard in last commission meeting, we have a few challenges and soon receive the power so we can officially start the start-up of the facility. last, this amendment request is aligned with the commission

adopted 10 year capital plan and before i open up for question i want to acknowledge our project engineer, victor she, construction manager jim and [indiscernible] present here. thank you. >> thank you for that report and update on this amendment. let's open up to commissioners. any questions? comments? okay. seeing none, can we open up to public comment, please? >> remote callers, raise your hand if you wish to comment on item 10. do we have members of the public present to provide comment on this item? seeing none, any callers with hands raised? >> madam secretary, there are no callers in the queue. >> thank you. public comment on item 10 is closed. >> can i ask a quick question? i was wondering, the artwork is

amazing and sometimes i'm-in my engineering mind i think how people can be so creative like i would have never thought about this, but that's why i'm not the artist. i wonder how do we maintain these artworks when we install them in our buildings like is it on us? how does that work? >> collaboration with the art commission, we have a contract that they maintain the artwork. also by design we have a gravity [indiscernible] same as the concrete wall along the facade of the corridor. >> thank you so much. >> thank you. >> i just wanted to say kudos for all the progress and you can see the end in sight and

must be exciting for you and the staff. >> thank you commissioner. >> okay. can we have a motion and a second to approve item 10, please? >> move to approve. >> second. >> we have roll call, please? [roll call] >> five ayes. >> okay. thank you. item 11, any communication items that anybody wants to note? okay. seeing--sorry. commissioner stacy and ajami. i wasn't looking. i apologize and commissioner maxwell. start with commissioner stacy. >> thank you. i just are really wanted to thank the cac for all their work and passing along the letter and resolution. there is a lot of information

in that resolution and a lot of requests to follow up on and i know the cac has been concerned about treasure island and i appreciate the effort and the work. >> thank you. commissioner maxwell. >> ditto. that is what i was going to say. but also, i hope that the board and the mayor really listen to them and do what they asked. i think it is very appropriate. i believe chairman, you mentioned at some point about the electrical and the grid, so yeah we are all very concerned about that, so i hope that heed them and if there is anything we can say or do, then they certainly have my support. >> and before i call on commissioner ajami, i just are want to say, when i spoke to the cac they were very adamant we know there are things in flux, but we are losing power

every 4 seconds. commissioner ajami. >> i wanted to say exactly the same thing and i think we do appreciate the partnerships. we are all better because we are all together, so appreciate all the hard work on all the issues and i think treasure island is certainly a important and concerning situation. we hope it gets solved. >> thanks. so, since there was plenty of discussion about this, let's open up to public comment this part of communications and this would have to do with the cac. >> i don't believe we need public comment. >> even if we haven't-okay, got it. points taken. okay. item 12 is items initiated by the commissioners and i actually have one. as recently announced our long time secretary donna will be retiring and i would like the general manager to start a

search for her replacement and i would like to also schedule this on the calendar for the next meeting to talk how that selection process is going to finish. if we can make that an item i like to have that happen. okay. any other items commissioners? commissioner ajami. >> i just wanted to-this isn't a item. i wanted to say two things. one, this is women history month and i wanted to acknowledge all the amazing women that work at the sfpuc. we are all better because you are here. thank you for all your hard work and for you know, making our institution even better then it has ever been. it is exciting to see how many amazing female leaders are in the organization so i want to acknowledge that.

the second thing i want to say is happy spring. as many know, i'm iranian so we celebrate--basically spring equinox and we celebrated last week, but spring is a time of restart and renewing and i really wish everybody an amazing spring and summer and whatever to follow, so happy spring equinox. >> thank you. commissioner maxwell. >> yes. thank you for that. i was watching-i missed last week so i was watching and i heard a phone call during public comment and a woman called and it was in regards to-all these notes i took-in regards to the customer assistance program, and she mentioned how her parents

qualified and i mean, they had the income level that would qualify, so they submitted an application. they submitted the application in spanish, however when they received any documentation it was all in english and they didn't understand it, and so they were asked to submit more documents, well there was no portal, there was no website for her to submit the documents. it had to be by mail and her parents are very concerned about that because it seemed insecure and they were putting all their business in the street and were concern ed about that. there was the online credit check and that was cumbersome and felt uncomfortable about this. this whole idea is supposed to be something-there isn't supposed to be barriers for people. it is supposed to be accessible. first the language, that is supposed to be accessible.

if they send it in spanish it seems to me in san francisco that we should be as the caller mentioned in san francisco we should be able to accommodate that. secondly, we are one of the capital cities of the world as far as technology is concerned and has to go by mail? if not we are close to it. this should not be a problem. we need to fix those things. and then, the credit check, when people want you to have credit they make it easy. your bank will say, we can give you a loan in 5 minutes. all you do is fill this out and you get it back instantly. if you want to give somebody a loan. i think these things are barriers that we can do something about. i really think i want to make sure that our program is sound and nobody can get away with anything because unless you are a multi-national corpication

corporation you cano [indiscernible] if you are a private citizen you will get a lien and water is cut off. in february you said you were going to consider redoing the liens and shut-offs, but then i remember however that we had when you came there was a policy i think it was a policy we passed april and april 2023 and there was some things we had to work on like criteria for extinchuating circumstances and we said, the puc staff will continue to develop processes and criteria for full policy implementation. one year after full policy is implemented, return to the commission with recommendations to continue or modify exemption program and are in the meantime, that you would not

shut people off. so, this is april is in a couple weeks, so i would expect you are coming back to us with this program in tact and also a better way for people to get if to it. we also said there were-we gave $8 million and said well, you will need more then $8 million, but obviously we probably won't spend that because it is so difficult for people to get on to it. so, i am very concerned about that and i am expecting it in april. i know you always put things off that we ask for it seems, but in this case, you are supposed to come back to us in april and i expect you to come back with us in april and if i'm wrong and if this woman were wrong, even though i believe it is representative, if she is wrong, i hope she is, and i will be the first to say great and that she does not

have it right. >> commissioner maxwell, of course we are happy to share with you the full breath of the customer assistance program and i would like to say, the fact of the matter is, we try to be as accessible to the public as possible. we are multi-lingual in terms of how we respond to individuals, and i would say that our customer assistance program is probably one of the most progressive here in the city, but what i say is we'll give you a update and a opportunity to see the full breath- >> [indiscernible] you were here last week? i saw it on- >> that was just one public comment you are referring to. >> i understand that, but one person is usually representative of more then one and she also mentioned there

were other people, so i don't want to fight with anybody. i just want us to do it. i don't want to get offended, i just want-i want people to call up and say, you are doing a great job and it is a great program, and if it is that, which i hope it is, i would like that and we need to reach out and let her know how she can access it better. >> what i would say, i think it would be helpful for us to give you a full sense and update on our customer service bureau, how we deal with when we get complaints and what not, so you have that confidence and we'll make the presentation so you can see, because we take a great deal of pride in what our folks do and if there are things we can improve upon, we'll do it. >> did anybody call her? i don't think there was a letter as well. was she contacted andlife

>> nancy, chief financial officer and assistant general manager business service. we did go back and listen to the public comment and unfortunately the caller did not leave personal information, however, if they are listening, customer service is more then happy to take her information and work with her and contact her. we can prepare something. we can pull something. i want to clarify that the program as is now did not begin till july 1 of last year and we wanted one year of experience before we came back to you to this body and provide a update how it has been performing. i don't know if i want to get into defails now. >> it isn't scheduled. >> we'll get--i think the is helpful for the commission to have a full sense of the good work the customer service bureau provides and how we are striving to improve jl how we

reach out and how our system is designed to meet customer increase. >> yes. >> before i go to the next commission, i like to say thank you. i'm glad you answered that part because i heard that complaint the other day and assumed staff would follow up so thank you for doing that. >> they are more then welcome to contact us. >> great. commissioner ajami. >> i just wanted to actually go back to the issue on the flooding and pier street out-fall. i know with we had this conversation and i know studies have been done with staff, but i like to see if we can somehow either provide that as a communication piece, or we have a line item on the agenda somebody provide a update

what's going on with that out-fall. why this was closed. i know this was driven by some of the issues with regional board and the permitting process if i understand correctly, but it is good to have that just because i think it is important for the public to know why things happen and also provide some context on how we can respond to- >> if i might commissioner, we are happy to share what we can share with you, but i like to say, that caller who has been here numerous time just to give you the confidence, steven has reached out to that individual and made himself available to sort of go through the record and what not and i'm going to be totally frank with you, we get calls all the time and steven made himself available. tried to have a meeting and reached out by phone and unfortunately his interest in

making himself available to go through in detail was not reciprocateed in terms of wanting the information. >> i actually was sort of included in a bunch of e-mails back and forth. >> great. >> i did see our staff were quite responsive to a lot that so i appreciate that. i think it is our job to put ourselves out there and try to be helpful and people take it or not that is their own choice, but you know, another thing is we are not the only ones operating in the bay, so we have to operate based on rules and regulations so that is also very important. but, thank you for doing that- >> we'll happy to share. >> please do. thank you. >> we are asking for a update on the pier street-- >> do you feel anything you can share about that right now or not? okay. thank you. >> thank you.

commissioners, any other things to initiate? okay. seeing none, then i think we are--we must have public comment on anything commented on? okay. public comment. let's open up public comment. >> raise your hand if you wish to comment on item 12? any members in the room who wish to comment on this item? any callers with hands raised? >> there are no callers in the queue. >> thank you. public comment on item 12 is closed. >> okay. thank you. [meeting adjourned]

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(background noise.) about $1,000 and also guided me there the whole process. (background noise.) that was helpful i was already paying the construction and other fees for the restaurant the city we put together to honor my city and comes with (unintelligible) on the (background noise.) and. >> (multiple voices.) >> and some go with ebbs and eggs (unintelligible) and a side of roadways and beans. and be able - have my restaurant here in the district of the mission is such an amazing i grew up around the mission area and

respect to school around here and so i was able to come in as establish any restaurant here (background noise.) really a feels like community. >> hello, i'm iowa join the series for the city and county of san francisco for thirty years ago all san franciscans can watch their government in action to reliable service and program tuesday's sfgovtv for all you do and

>> for those of you don't know me, i'm janet and tilts a pleasure to be here today for the irish flag raising the irish are optimists and