>> i think a lot of times we get in adult lives we are afraid to follow our passions and think life can't be that easy. but i truly do believe i followed my heart this time in my journal in city government i did not know that is where my passion lied. i kept following it and ltd. to great opportunity to serve the city. [music] >> i'm katy tang the executive director of the office of small business. >> small business contributes to san francisco's economy. they provide the bulk of employment in the city and employing a million people in

san francisco. and roughly 90% of the businesses are defined as small businesses. so, they contribute to the economy but also just the quality of life. small businesses are more then and there a place of transaction it is a community center. a play where people gather. know each other and form memories about the city. >> at the office of mall business i run a team this helps report all mall businesses in san francisco whether they are looking to stfrt a new business or expand or perhaps they are feeling with issues. our office is here as a point of information for anyone with a business that has 100 or nower employees. >> i was growing up i had many ideas of when i wanted to do. i wanted to being an olympic swimmer. and i wanted to men be an

architect, you name it i had many ideas for what i wanted do when i grew up. and i never anticipated entering in politics. this opportunity came along wh started working for former supervisor carmen chu and she became the district 4 sunset district supervisor. that was my firstent row in politics and government in a different level. and so when i was finishing up my time working for legislative aid i thought, i will go off and do something else. may be explore opportunity outside of city government what was then approached by this opportunity to also serve as a district 4 supervisor. if not the traditional route that many people think of when you enter in politics. a lot know that is manage than i want to do and run for office.

that was not part of my culture and upbringing with manage my parents were wondering why i wanted to go in that role this legislation and important because so many women when have it return to work after having a child feel embarrassed or don't feel comfortable asking their supervisor for will any lactation accommodations. i saw it as an opportunity you could use the position where you have tools creating legislation and pass laws and where people listen to to you help the community and pass cause catharsis important to the city and individuals. my family immigrated to the united states from taiwan. and they came here in pronl probably late 20's almost 30. and so, they came also in the knowing english limp barely read or write but had to quickly

understand english to i can't haveigate services and find a job in america. i grew up in the san francisco sunset district i spent most of my childed hoo up until i went off to college. so when i started working in city government, i think i had mixed reactions about my involvement working government because for some of our parents generation, there is i bit of distrust in government. i think there are questions about why i was entering in this field of work. i think you know when i went in city government i thought about my parents like so many other who is have to navigate city services and resources english first language and help the individuals both navigate, intercept that is on an application approximate signage. it is fulfilling to mow to help

people like my parent and feel like government is there to support them and not to harm them. my parents are happy that i retired early from politics and being a district 4 supervisor i could have continued on for a couple more years approximate decided to leave early. i think that over all they were able to see some of my work appear in the chinese newspaper. through that they were able to see i was able to help communities in a tangible way. >> the member of the board of supervisors. >> transportation authority. for the city and county of san francisco. congratulations. >> i think about one importance when i was worn in as district 4 supervisor. years ago, and someone actually came up to me during the swear nothing ceremony and said, wow, i'm traveling here from canada, and i just i could not believe i saw an asian female worn in in

this role a leadership role this meant so much that someone would say that and felt they were inspired by the scene. so -- i hope that as more people see people that look like them and more women coming in positions of leadership than i feel they can doing the same. person this inpyred me is carmen chu who is our city add administrator but also was district 4 supervisor when i worked with her as a legislative aid. at this point, i too, was skeptical of going in politics. i saw someone who had herself never seen herself in politics. got thrown into it and put her heart and soul and dedication to serve people. and it gave me the confidence to pursue that same job and i honestly would not have either chosen or accepted or considered

serving on the board of supervisors were not for carmen. >> if you want to make your business accessible. >> in my role in city government where i have seen the most challenge is people who don't know you and you are here to serve and help them that they classify you as our city government and here to hurt you. so, people will talk to you and -- and just you know treat you disrespectfully. and sometimes i noticed that they might do more to me as a female compared to my male colleagues. but you know i try to be empathetic. one of the most significant barriers to female empowerment we feel like we have to be 100% meeting all of the qualifications before we think that we are qualified to do a job. if we look at a job description or an opportunity to come your way well is self doubt about

whether you can fulfill the obligations of that role. i think that the confidence is huge and sometimes i think we make up for it by trying to gain more experience. more and more and more in whatever we can put under our belts we'll feel better. that may not be the case. we might be qualified with when we have already accomplished. i started rock climbing indoors a couple years ago as an activity to try to spends time with my husband and also to try something new and i finds that rock climbing there are so many parallels to life. you know when i'm on the wall i'm concentrating and trying to make it to the next piece without falling. there are daying you think i'm not making progress. you come back and wow, i hit

another level. and so i feel like in our daily lives and w we think we are not making enough of i change in the city. and sometimes we have to take out time to reflect every day as long as you try and give it your all and you look back you will have made a significant contribution there is no limit to where you go in terms of rock climbing. i want to reminds myself of that in terms of daily life. >> follow what it is you are interested in, what makes you feel excited about wake up every day. you never know and be open to all the possibilities and opportunity. [music]

>> how i really started my advocacy was through my own personal experiences with discrimination as a trans person. and when i came out as trans, you know, i experienced discrimination in the workplace. they refused to let me use the women's bathroom and fired me. there were so many barriers that other trans folks had in the workplace. and so when i finished college, i moved out to san francisco in the hopes of finding a safer community. >> and also, i want to recognize our amazing trans

advisory committee who advises our office as well as the mayor, so our transadvisory community members, if they could raise their hands and you could give a little love to them. [applause] >> thank you so much for your help. my leadership here at the office is engaging the mayor and leadership with our lgbt community. we also get to support, like, local policy and make sure that that is implemented, from all-gender bathrooms to making sure that there's lgbt data collection across the city. get to do a lot of great events in trans awareness month. >> transgender people really

need representation in politics of all kinds, and i'm so grateful for clair farley because she represents us so intelligently. >> i would like to take a moment of silence to honor all those folks that nicky mentioned that we've lost this year. >> i came out when i was 18 as trans and grew up as gay in missoula, montana. so as you can imagine, it wasn't the safest environment for lgbt folks. i had a pretty supportive family. i have an identical twin, and so we really were able to support each other. once i moved away from home and started college, i was really able to recognize my own value and what i had to offer, and i think that for me was one of the biggest challenges is kind of facing so many barriers,

even with all the privilege and access that i had. it was how can i make sure that i transform those challenges into really helping other people. we're celebrating transgender awareness month, and within that, we recognize transgender day of remembrance, which is a memorial of those that we have lost due to transgender violence, which within the last year, 2019, we've lost 22 transgender folks. think all but one are transgender women of color who have been murdered across the country. i think it's important because we get to lift up their stories, and bring attention to the attacks and violence that are still taking place. we push back against

washington. that kind of impact is starting to impact trans black folks, so it's important for our office to advocate and recognize, and come together and really remember our strength and resilience. as the only acting director of a city department in the country, i feel like there's a lot of pressure, but working through my own challenges and barriers and even my own self-doubt, i think i've been try to remember that the action is about helping our community, whether that's making sure the community is housed, making sure they have access to health care, and using kind of my access and privilege to make change. >> i would like to say something about clair farley. she has really inspired me. i was a nurse and became

disabled. before i transitioned and after i transitioned, i didn't know what i wanted to do. i'm back at college, and clair farley has really impressed on me to have a voice and to have agency, you have to have an education. >> mayor breed has led this effort. she made a $2.3 million investment into trans homes, and she spear headed this effort in partnership with my office and tony, and we're so proud to have a mayor who continues to commit and really make sure that everyone in this city can thrive. >> our community has the most resources, and i'm very happy to be here and to have a place finally to call home. thank you. [applause] >> one, two, three. [applause] >> even in those moments when i do feel kind of alone or unseen or doubt myself, i take a look

at the community and the power of the supportive allies that are at the table that really help me to push past that. being yourself, it's the word of wisdom i would give anyone. surely be patient with yourself and your dream. knowing that love, you may not always feel that from your family around you, but you can >> i try to start every day not

looking at my phone by doing something that is grounding. that is usually meditation. i have a gym set up in my garage, and that is usually breathing and movement and putting my mind towards something else. surfing is my absolute favorite thing to do. it is the most cleansing thing that i'm able to do. i live near the beach, so whenever i can get out, i do. unfortunately, surfing isn't a daily practice for me, but i've been able to get out weekly, and it's something that i've been incredibly grateful for. [♪♪♪] >> i started working for the city in 2005.

at the time, my kids were pretty young but i think had started school. i was offered a temporarily position as an analyst to work on some of the programs that were funded through homeland security. i ultimately spent almost five years at the health department coordinating emergency programs. it was something that i really enjoyed and turned out i was pretty good at. thinking about glass ceiling, some of that is really related to being a mother and self-supposed in some ways that i did not feel that i could allow myself to pursue responsibility; that i accepted treading water in my career when my kids were young. and as they got older, i felt more comfortable, i suppose, moving forward. in my career, i have been asked to step forward. i wish that i had earlier stepped forward myself, and i

feel really strongly, like i am 100% the right person for this job. i cannot imagine a harder time to be in this role. i'm humbled and privileged but also very confident. so here at moscone center, this is the covid command center, or the c.c.c. here is what we calledun -- call unified command. this is where we have physically been since march, and then, in july, we developed this unified structure. so it's the department of emergency management, the department of public health, and our human services hughesing partners, so primarily the department of homelessness and supportive housing and human services agency. so it's sort of a three-headed command in which we are coordinating and operating everything related to covid

response. and now, of course, in this final phase, it's mass vaccination. the first year was before the pandemic was extremely busy. the fires, obviously, that both we were able to provide mutual support but also the impact of air quality. we had, in 2018, the worst air quality ten or 11 days here in the city. i'm sure you all remember it, and then, finally, the day the sun didn't come out in san francisco, which was in october. the orange skies, it felt apocalyptic, super scary for people. you know, all of those things, people depend on government to say what's happening. are we safe? what do i do? and that's a lot of what department of emergency

management's role is. public service is truly that. it is such an incredible and effective way that we can make change for the most vulnerable. i spend a lot of my day in problem solving mode, so there's a lot of conversations with people making connections, identifying gaps in resources or whatever it might be, and trying to adjust that. the pace of the pandemic has been nonstop for 11 months. it is unrelenting, long days, more than what we're used to, most of us. honestly, i'm not sure how we're getting through it. this is beyond what any of us ever expected to experience in our lifetime. what we discover is how strong we are, and really, the depth of our resilience, and i say that for every single city employee that has been working

around the clock for the last 11 months, and i also speak about myself. every day, i have to sort of have that moment of, like, okay, i'm really tired, i'm weary, but we've got to keep going. it is, i would say, the biggest challenge that i have had personally and professionally to be the best mom that i can be but also the best public certify chant in whatever role i'm in. i just wish that i, as my younger self, could have had someone tell me you can give it and to give a little more nudge. so indirectly, people have helped me because they have seen something in me that i did not see in myself. there's clear data that women have lost their jobs and their income because they had to take

care of their safety nets. all of those things that we depend on, schools and daycare and sharing, you know, being together with other kids isn't available. i've often thought oh, if my kids were younger, i couldn't do this job, but that's unacceptable. a person that's younger than me that has three children, we want them in leadership positions, so it shouldn't be limiting. women need to assume that they're more capable than they think they are. men will go for a job whether they're qualified or not. we tend to want to be 110% qualified before we tend to step forward. i think we need to be a little more brave, a little more exploratory in stepping up for positions. the other thing is, when given an opportunity, really think twice before you put in front of you the reasons why you should not take that leadership

position. we all need to step up so that we can show the person behind us that it's doable and so that we have the power to make the changes for other women that is going to make the possibility for their paths easier than ours. other women see me in it, and i hope that they see me, and they understand, like, if i can do it, they can do it because the higher you get, the more leadership you have, and power. the more power and leadership we have that we can put out

>> celebration (clapping.) wow. >> people will forget when you said, people that forget with you did. but people will never ever forget how you made them feel. >> those, of course, were the words of the phenomenal mayor the first female operator of san francisco's cable cars. and the 5 women we're honoring do i have an uncanny knack to make everyone they encounter feel herding and seen but worst any and