her family received ashes... ..but in march they learnt that jessie's body was one of 35 recovered from legacy independent funeral directors — a business now at the centre of a police investigation. i've been ordained 26 years now, and here four years, and i've done — i actually don't know how many funerals i've done — hundreds, thousands. i've never known anything quite like this. this is just utterly bizarre — you know, complete betrayal of trust. jessie's grandson, tristan, was his nana's full—time carer. in the raw emotion of today, he was too upset to talk... ..but sent us this from his home beforehand. nobody ever expects to have to arrange a second funeral. what's happened at legacy is nothing short of traumatic. we've all been left having sleepless nights, nightmares, and i think that is going to be a hard thing to overcome. all my nana's memories have been tainted by what's happened at legacy. my nana wasn't treated with respect or dignity. i'm just hoping that this second funeral will give us all some comfort, and to lay my nana to rest. legacy�*s headquarters sit