i worked at dpa for 18 years worked closely with donna salazar who was a good friend.ou did a great job explaining it. we have a mediator and we promote it as strong as we can. as equals which is great.s. as the 7 percent that were not satisfied, what reasons did they give? >> yes, i will say, there are cases where people just aren't satisfied, and what they're really not satisfied about is there is nothing that can really be done. these are complaints that are valid, it's frustrated, it's not that the officer did anything wrong. for example, we have immediate ated a number of unhoused population. and some feeling frustrated about calling the police and unhoused folks are still there, something like that. it's we can talk about that in the mediation but ultimately is the encampment outside of somebody's house gone at the end? no, it's not. so there have been cased like that where people are frustrated that the underlying issue is not resolved and sometimes those are larger policy issues that volve a lot of other agencies as well that has been the case in many situation

i worked at dpa for 18 years and worked closely with donna salazar who was a good friend. and you did a great job explaining it. we have a mediator and we promote it as strong as we can. as equals which is great. few questions. as the 7 percent that were not satisfied, what reasons did they give? >> yes, i will say, there are cases where people just aren't satisfied, and what they're really not satisfied about is there is nothing that can really be done. these are complaints that are valid, it's frustrated, it's not that the officer did anything wrong. for example, we have immediate ated a number of cases that have unhoused population. and some feeling frustrated about calling the police and unhoused folks are still there, something like that. it's more complicated so we can talk about that in the mediation but ultimately is the encampment outside of somebody's house gone at the end? no, it's not. so there have been cased like that where people are frustrated that the underlying issue is not resolved and sometimes those are larger policy issues that volve a lot of other ag