consumer watchdog jamie court tells me that under this state law, he believes donna smith and others who spent thousands of elements and regretted it should be allowed to return their items. >> yeah, if they don't post a sign saying all sales are final and you can't return things, you have a right to return something within 30 days. or you should call the attorney general. >> in several visits to the element shops in los gatos and burlingame, i never saw any signs indicating a no funds policy, golden's attorney emailed in accordance with california law, my client has printed on his retail order form that refunds are not allowed for this store, even though his lawyer wrote the golden is not obligated to post any signs. he is now placed this one at checkout in his los gatos shop. still, jamie court believes this could be an issue for law enforcement. >> this company sounds like it really has a pattern and practice of trying to mislead customers, particularly seniors, and to take their money. >> los gatos police confirmed to the i-team that they are investigating, and are now requesting