we do not have a contractual agreement with eugene berger., we do host weekly collaborative meetings with eugene berger and our city partners. during the weekly meetings, we identify neighborhood issues, uplift, uplift resident concerns, and work together collectively to problem solve. additionally, we help provide residents the tools they need to address their issues with eugene berger and help them stay successfully housed in sunnydale. since our last hearing in july, we have seen improvements with our collaborations with eugene berger. additionally we have seen improvements with trash collection and removal. lastly we have seen improvements with how quickly work orders are getting addressed in the units, but we still feel that work orders should be addressed in a more timely manner, given the conditions of a person's neighborhood and home profoundly impact a person's mental health and overall well-being. we collectively need to do a better job at the following issues a greater focus on transitioning unauthorized individuals and households