hillary brown. i'm speaking of l.a., i'm a member of prosac but i did live in sro for 15 years. it was before i start today use a cane and people who are disabled. i currently live in the filmore in a studio, i admit if ever would not work, i would have a hard time going up the stairs. and sometimes i may carry groceries, for example i may have six gallons, nine gallons of water, there is no way the heck i can carry all of that up two or three and the third floor with being mobilely disabled. and i am 49, people might think i'm younger than that, but in couple of years i'll turn 50. the public might, i know dean knows who i am for the last five years but people may stereotype me because i carry a cane. when the elevator gets broken down in the filmore we used to get two business days i should say. >> speaker: if this is how the system works and there is no problems here to fix, then the system is broken and we have to change it. this is not an acceptable way for our city to function when it comes to our most vulnerable residents and ensuring their well being and dignity, thank y