we have marianne mccune with the madonna.ause shane was also very dedicated to our lady, and he had a small statue of our lady on his hospital tray. many of you were not happy. kevin cooper wrote in. laura mckee asked: mike wilmot from hereford said: ross quist said: we put those comments to bbc news who gave us this statement in reply. now this is our last programme of 2023, so we thought we'd take stock of the year on newswatch. it's been striking how often viewers have emailed in with diametrically opposing accusations of bias after watching the same report on bbc news, especially if it's about the israel—gaza conflict or uk party politics. to discuss how people view impartiality in news, i'm joined by professorjane mortensen from the department ofjournalism at city university of london and a former media editor of the guardian. thank you for coming on newswatch. jane, can i ask what's going on that people can allege bias in opposite directions after viewing exactly the same coverage? i think in this increasingly fragmente