mr. lennon, here's your first customer to visit with. thank you and sorry for this. this is something we go through every year. >> it isn't every year, it is every couple years. >> we get these every year. the official functions that every board of supervisors play in the state of california, but yeah, i kind of recall seeing you before, but-- >> i have never been here before? >> you haven't. >> this is my first time, but these notices i'm sure from the same woman has been going on years and years, well over 10 years now. it is like, i'm hoping i can put it to a stop. anyone can call 311 and do a complaint and they can do it anonymously and i have a feeling this woman is doing it over and over and over again. it feels kind of like harassment at this point. >> i will get you and mr. lennon together in a minute. why don't we hear from the next speaker. please come forward, ma'am. >> hi, my name is priscilla and i work- >> can you bring the mic down so we can hear you. >> can you hear me better? >> yes. >> my name is priscilla and represent 1600 market for violation 123