richard shaw got the call on good friday — police had found his wife rita's ashes in a mortuary. they were not in the urn in their home, as he had believed they were. and he's angry with those responsible, as he told my colleague peter levy. words cannot describe him — or the person — who has done the deeds. and it must be awful for other people, as well. it's unbelievable, you know? you trust a person, and you trust them because it's somebody you'd never go to — it's a last resort — and it's... it's hard to describe, peter. richard doesn't know whose ashes are in his urn, but he says he'll treat them with dignity. i can either keep the ashes or i can get them back — ring them up or something like that. so i says, "well, personally, i want to keep them," and i'm going to look after them because i've looked after them for all this time. and i'm going to... i've got a bit of a garden around the back, peter, and when i do the ashes and stuff for rita, i'm going to put them in there because they can't trace who they're for. his story is depressingly familiar. a few weeks ag