. >> reporter: rosemary desenna has lived in the telegraph neighborhood for decades. >> we have a main thoroughfare and a lot of small streets that feed into it with a lot of weird directionals, five-way streets. >> reporter: she chooses to walk when she is and is acutely aware of her surroundings lately with more robotaxis passing by. >> i've noticed a lot of driverless cars getting stuck. >> reporter: ryan culberson who was visiting coit tower nearby recorded and posted on x this video of a waymo stuck at the turnaround on greenwich street. he declined to be interviewed on camera. residents know the tight turn at the dead end can present issues. >> this turnaround is hard for everybody because they don't know that it's a turnaround. >> reporter: ahmed benifa is a professor of engineering at san jose state. >> people are using them. that's why you have a lot more problem because you discover new scenarios that they never thought about it. >> reporter: he believes each hiccup is a chance for waymo to improve its product and acknowledge imperfections along the way. >> the company should