customers including ryanairfor example.ryanair for example. from a airlines. customers including ryanairfor example. from a customer point of view it may be they could speak an impact on ticket prices because capacity is tight. boeing is not alone in having a craft with technical challenges. capacity is tight. but i think day—to—day the industry will perform within those constraints as it otherwise would. thank you very much for your time. we can get more reaction now from new york. our north america business correspondent is michelle fleury. the reaction on the stock market has been pretty good so far. will it be enough to convince shareholders? there is a sense that initially from our no assists and investors that this will help their share price. in that they think it's a positive shake—up for boeing, that this is a step forward and an attempt to win back trust. that being said, it is just the first step. i wanted to redo a quote from somebody who is throwing a bit of scepticism saying, look, they could be some cultural