>> welcome to al jazeera america billion i'm john siegenthaler in new york. extreme speed was one factor in deadly crash in new yor new yor. four people died, dozens of others were injured. the obama administration says after weeks of problems the healthcare.org website is finally fixed. an estimated 131 million americans will have spent about $2 billion by the end of this cybermonday. that would be a record day for this traditional monday.

a power blackout has plunged venezuela's capital of caracas into darkness. several years of electricity cuts but for years the capital had not been directly affected. there is no word what caused this blackout. those are the head lines. i'm john siegenthaler. america tonight with joie chen is next. you can always get the latest news at aljazeera.com. we'll see you later tonight. >> on "america tonight": abused behind bars, saving taxpayers money by treating prisoners with a kind of primitive care not seen in more than a century.

>> they're standing there ripping open that little package of sugar and filling that wound. >> packages from a restaurant? >> yes. >> how much is too much? the death of a mentally ill homeless man raises questions how much force police needed to stop him. and one thanksgiving, a pastor and his prayers. >> they want prayer but that's the last thing they're looking for.

>> and good evening. thanks for joining us, i'm joie chen. we have been of course for weeks focused now on the grate health care debate this this country. about access to quality health care and the cost of it. many americans of course have been weighing in but what about those who have very little say in the health care they receive and no recourse to demand better? over the past few years most states have turned over the health care in prisons to private for profit systems. but america tonight investigation reveals that as thets companies cut costs -- these companies cut costs the outcomes may be different than what we would expect. america tonight's correspondent adam may. >> brianne, clareen is a

beautiful baby girl, she lives with her family in the small farming up to of safford, arizona. it is a world away from where she was born, at the state prison complex at goodyear arizona. her mother reagan is still there. >> this is my beautiful girl, we are very close, we just took a picture together. two years ago, she was arrested with having painkillers illegally and charged with possessing for sale. she met and started dating ryland's father. she found out she was pregnant two days before a judge issued her sentence two and a half years behind bars. >> how did reagan react when she found out she was going to be sentenced to two and a half years and she's pregnant at the same time? >> reagan is very -- she holds

her emotions very well but once she is talking to me alone it's complete devastation. >> but that was the very beginning. reagan was transferred from county jail to perryville state prison where her daughter was denied prenatal care. >> the baby was born small. >> yes, small. you know it just infuriates me. >> after 48 hours in labor reagan had to have a c section and the medical staff didn't sew the wound shut. they just dressed it with burlt butterfly bandages. by day 3 it's oozing and not looking right, it's i in infect. >> she would cry, it scared her

so much. to be able to look inside her body was freaking her out. she would sit and cry and say please please take me to the hospital. i need them to stitch it up, it needs to be closed. they told her, if you come back we're going ostart giving you tickets. >> and a ticket is a bad behavior notification? >> bad behavior. i believe i could have lost my daughter had they not given her antibiotics prior. >> two weeks later they finally brought her inside the hospital in the prison. but her daughter's ordeal was not done yet. >> they decided the best thing to do for this would be to pack it with kitchen sugar. >> sugar. >> and we're talking sugar that you get -- they donate it from mcdonald's, burger king,

they're starting to relationship it open, these little packets of sugar. packing it in with what's left. >> with sugar from a fast food restaurant? >> yes. >> sugar was used to treat wounds before the advent of antibiotics, in the 1900s. but it's no longer acceptable health care apparatus. al jazeera asked them to comment and they declined. >> in the middle of the conversation with jody, reagan called home. >> hi i'm adam may, i am going to ask you a couple of questions. after you had the c section what happened to you? >> the morning i found out, i looked down it was coming open. so i went to them and i said i need to be seen right away. >> back up for a second. how big was the wound? >> it was big enough for me to

be able to put my fist in it. >> reagan confirmed the details of what her mother had told us about her care in prison. >> they were pouring the sugar inside. >> did you actually see them opening up these sugar packets from mcdonald's and pouring the sugar inside your wound? >> yes. >> what did you think when that was going on? >> is this sanitary? i was kind of scared. maybe these sugars are old, something spilled on them and it dried, you know. >> what do you think needs to be done here? >> um -- i don't know, because we're just inmates, what we say doesn't really matter. we are not -- >> reagan is not the only inmate alleging treatment. the aclu filed a class action

lawsuit, against the arizona state prison in march. it allegation that the inmates are in possibilities of extreme pain or death. aclu says the treatment amounts to cruel and unusual punishment and violates the inmate's rights. >> the thought is, who cares. >> dan fukoda says in his 40 year history he has never seen a worse health care system. the arizona state turned over the prison system to a private for-profit company. >> the main goal has been to reduce the costs that are attributable to the prison function. people are often sent to prison

for two-year, three-year sentences that have turned into death sentences because of the absence of basic minimal care. >> a stunning case study from adam may. after the break, is it a death sentence? >> my husband passed away on monday and i got a call from wex wexford medical. i was pretty upset, i'm saying what are you talking about, he's dead? >> more allegations of malpractice behind bars. america tonight's adam may picks up the story after the break. this sunday, >> i spent my whole life thinking about themes and thinking about how to structure movies, so this is highly

unusual. >> the director of the sixth sense, says there are five things we can do to fix education in america >> the united states has education apartheid, that's the facts... >> talk to al jazeera with m. night shayamalan sunday at 7et / 4pt on al jazeera america

>> and welcome back. tonight we're looking in depth at health care in privately run prisons in america and in the second part of his investigation, america tonight's adam may, said that in an effort to save money, privatized care has sentenced some prisoners to

death. >> it's a growing trend, states looking to trim budgets. to date, at least 28 states have privatized prison care. american friend services, in arizona, since the time the state privatized the prison health care, cost dropped $30 million. 50 people died in arizona department of corrections custody in just the first eight months of this year. compare this to 37 deaths in the previous two years combined. >> some people just believe the government is the only one to care for this people. >> state attorney general john cavanaugh, we asked him whether he thought it put inmates in danger. >> people die in prisons. i receive a lot of handwritten

notes from prisoners, i receive e-mails from prison families, with all sorts of allegations of prison behavior. you call them up and they have a reasonable explanation for it. >> i spoke to a woman in the female exafd i capacity in goodyear. she had a c section and the wound opened up. the doctor took sugar packets from mcdonald's to fill in the wound. does that sound like good health care to you? >> that doesn't sound like a true allegation. some of them could have a basis in fact but you have got to take them with a grain of salt or in the hospital, a grain of sugar. >> that woman who gave birth there, how can she prove this allegation? she's there given birth and only

with a couple of staffers. >> aclu attorneys at the drop of a dime will file a lawsuit. >> you don't put a lot of credit in this class action lawsuit? >> i think the class action lawsuit is the biggest scam to the public. i think most people who get into them wind up with nothing and the lawyers walk away in limousines with their trunks full of cash. >> they were planning a wedding reception when he got out. >> the families who are suing wexford, jamie and jenna brown are the wife and daughter of tony brown. >> he was a gentleman, he held your door and he was nice, and funny. we laughed and laughed. >> brown was serving a ten year sentence for aggravated assault and was due to be released this year. jenna says she was looking

forward to having her dad back. >> they were supposed to come down for thanksgiving this year. they were going to come. he never got to meet my husband and he wasn't there when i got married so they were going to visit. >> brown was diagnosed with esophageal cancer when he was in prison. his medical records indicate he was in remission and he was diagnosed with morphine for the pain. but in october of 2012, the prison ran out of morphine. they switched him to lortab, a weaker form of morphine. america tonight obtained shid yoa, shot by prison guards, showing tony brown after he was put on that new medication. guards told nurses his condition was worsening, clearly seen in the second video shot less than

a day later. >> brown, can you full yourself up onto the bed? >> but there's no record of medical staff examining him. >> brown, spoke with your wife earlier today, can you communicate with me today? >> the prison chaplain does see him though the next day only after janie asked him to talk to her husband. >> i would like to talk to your wife later on today, is it something i can tell her? >> two days after brown first started complaining of pain, medical staff have still not examined him. so the guards intervene. medical staff finally enter brown's cell but 40 minutes pass before they realize no one has called an ambulance. >> anybody? anybody?

>> when the ambulance arrives-- . >> 1-2-3. >> -- brown is immediately taken to the hospital where a day later, he suffers a heart attack and dies. the county medical officer found that brown died from complications from cancer. >> he may have been a prison inmate but my dad was no different than you or me or your dad. he did have a wife and he did have plans. >> two days after tony's death jamie says she finally received a call back from that private health care provider wexford. >> my husband passed away on monday and i got a call from wexford melon wednesday, wanted to make sure he was seen. i was pretty upset because i was like what are you talking about? he's dead!

>> wexford's attorneys said they acted appropriately and further investigation will prove there was no wrongdoing. there are signs that the company was aware there were problems with the care they were providing. al jazeera america was provided with a powerpoint, that warns that the care is not compliant with constitutional requirements and that the current class action lawsuits are accurate. it recommends an overall operational treatment, staffing, and four months later, arizona severed ties with wexford. the contract was awarded to corizon, the largest health care company in the country.

>> corizon realizes the differences between resources and resourcefulness. >> in the last five years this company has been sued for malpractice 660 times according to the miami herald. >> we've seen time and time again abuses of money, abuses of power. >> arizona democratic house minority leader chad campbell says the legislature did not properly vette the company before signing the contract. >> didn't those lawsuits in other states raise some red flags, maybe we need to take a look at this company? >> you would think it would have. but what actually happened, the current company that got the contract didn't even have to go through a public process of any kind to get this contract. >> no bid? >> no bid, nothing. it was deemed an emergency situation by department of corrections so they didn't have to go through the normal process. but more interesting than that was, this company that got the contract had just hired the former head of department of corrections who was the mentor

of the current head of the department of corrections. >> campbell said that was not the only time that members of arizona department of corrections have to private prisons. former campaign strategist charles coughlin runs a large company, representing one of the highest prison companies, the governor's office declined a request for an interview and instead referred united states to john cavanaugh. >> there are allegations that governor jan brewer went ahead and accepted these bids because of personal relationships. how do you respond to those allegations? >> i think they're baseless, propaganda. people say i've gotten campaign contribution from private prison people. yeah, i got from a lobbyist who

representatives them but also he represents 40 other industries. smoke and mirrors. >> they are profiting on taxpayer dollars. and to me, if i'm going ohand out money to a private entity. i want to make sure it's being spent wisely. >> should there be an investigation? >> there should be and we're trying to figure out how to initiate that. >> corizon told america tonight, it's increased staff and doubled the amount of infirmary beds all while saving taxpayers money. oord to afc, tested positive for you the berk lows is in august. but the report says corizon

didn't test, even those out in the community doing community service. as for reagan, she still has six months left in prison. >> separation has been tough on the family. but what's worse is their fear that for reagan, prison health care could be a death sentence. >> all right, i'm going to lose you so just -- i love you honey. >> are you coming on saturday? >> i'm coming on saturday for rylan. i love you honey, bye-bye. it's so frustrating when you can't finish talking. >> it's got to be tough when you hang up. >> yes. it's even tougher leaving. my husband held rylan, she could see her big blue eyes and she started running and grabbed her and held her as tight as she could. it's been very hard. we all miss her very much. >> very scary for that family.

now just recently the aclu lawsuit there in arizona got class action status. some legal experts say it's an early sign that the court thinks the case has some merits. in addition to the aclu case there are countless private lawsuits against both of the private companies mentioned in our report. including several, 70 cases against wexford. >> you say this has gone to other states not just arizona. >> 28 states have gone to private companies. the lawsuits when you look at the details they're really quite chilling. in oregon there's a man suing claiming he had had an untreated next injury, is a quadriplegic. a woman had to have her feet and

fingers amputated. and a 70-year-old was put in solitary confinement without his cancer medication. is this really saving money? the growing trend to try and eliminate state and city workers in an effort to save the state money. they turn these over to the private health care companies, are they saving money? yes, there is a cost savings, but when you start throwing in lawsuits, cost taxpayers more than a million dollars, those lawsuits can start to really add up. >> since we've gone to privatization weren't there always problems with health care? >> there were problems, problems that were documented. there are problems with prison health care now. prison health care has been a long ongoing issue in this

country but the statistics are quite certain. when you look at what happened there, particularly in arizona, the number of deaths since privatization have gone way up. also the number of suicides have gone way up. that's because these private companies are cutting back for services for mental health. >> i think there are a lot of people who with all due respect will say, these people have been put in prison for a reason. how much does the system actually owe them? >> well that is autoquestion that people ask. but as you saw there in our report when you have a powerpoint presentation from one of those companies saying what we're providing may not be unconstitutional, everyone has a constitutional right in this country regardless of whether you're a prisoner or not. >> so there's, there, adam may, our america tonight correspondent. thanks very much for being here. coming up next. the debate of deadly force. did kelly thomas have to die the

way he did. california police officer charged in his death, we'll talk with his father coming up next. power of the people until we restore our freedoms and rig

>> and now a snapshot of stories making headlines on america night. indicating speed was a factor it will the metro north train was traveling at 82 miles per hour entering a 32 mile per hour curve. vice president joe biden, in the orient. lathest move in a long standing dispute over some islands in that area. days ahead of the anniversary of the newtown, connecticut shootings, new reports on the sandy hook shooting are released.

20 first graders, six adults died in the assault. southern california, the trial of two former police officers accused of beating a mentally ill homeless man to death is underway. much of the trial on a cell phone video of kelly thomas's confrontation with police. both the officers and the man's father say it is time for the full story to be heard. that final faceoff came at the bus depot in fullerton, california outside l.a. officers there were responding to a call about a vehicle break-in when they found 37-year-old kelly thomas shirtless and unarmed. >> put your hands on your knees. >> now with my face -- >> beep. >> i mean would you just put

your hands (bleep). >> hand on the ground (bleep). >> i'm sorry! i'm sorry! >> there was more video and witnesses. on board a bus passing by. >> i can't get this -- >> what happened? >> i have no idea. i don't know what the guy did. they were pulling his hair, kicking the (bleep) out of him. >> really? >> yeah. >> people were yelling for the cops to stop. and they wouldn't stop. they just kept going. >> a witness told prosecutors kelly was clearly overpowered. >> two more cops came. there were six of them. they were just beating him, hitting his head against the curb there. they hog tide him and pulled him into the lane and continued to beat him until he stopped moving. >> thomas was tasered

repeatedly, beaten with batons and the taser handle. left in a coma, thomas's family had him taken off life support five days later. had he no drugs in his system the night he was beat.. manuel ramos many charged with involuntary manslaughter and expensive force. managing combative suspect. in the context of the entire two decades that preceded it, and i think when we do that the record will show no crimes were committed by police officers that night.

this thing happened many times in kelly thomas' past. joining us is kelly's father ron. we appreciate your being with us, we realize this is the first day of the trial and some early statements from the defense is your son should not have been seen as some sort of harmless figure, a homeless guy, but i'm sure would you dispute that. >> kelly indeed was not homeless at all. he suffered from schizophrenia, a mental disease. he always had my home, he had board and cares he lived in for years. a skit phrenic would much rather be outside. he was more of a -- he wanted to live outside, as bad as that sounds, heartbreaking -- >> i'm certain it is, for a family of someone with mental illness. but the argument that he wasn't a harmless figure in the community, he was known, his

mother had taken a restraining order, he had a previous incident where one of the officers was familiar with him. was he a violent person by nature? >> he wasn't violent at all by nature. he did have an incident about 18 years ago. and i can't explain why he did what he did. but indeed he did it. and there's been, over the last 18, 20 years a couple outbursts of anger, i think we have all done that. but as a person he was always very well loved. very well liked. lot of friends. he loved to laugh, make peep laugh. and the community -- people laugh. and the community itself in fullerton really, really loved him. he became a figure there. after he was murdered they actually build him a memorial, they maintain it and they hold vigils for him. this wasn't someone who was disliked at all in the community. >> you referred to him in your

word being murdered here. whatever the defense is about his history, how does that relate to his death? >> i missed your question, i'm sorry. >> in other words, if the defense claim is look, this is a guy who has a violent history, how do you connect that to the death? to the beating? >> well, the violent history, the violent history, it is their job as a defense to make kelly look as bad as possible and that's really what they've done today in opening statements. they talk about drug abuse and addiction. they talk about extreme violence. when they get into the kelly and his background, you'll find that is not the case at all. the defense said he was doing meth amphetamine since the 10th grade. however every drug test kelly has ever taken in his life,

specifically the last 20 years, has tested negative for every drug. and he did mention something to a psychiatrist in a report, many years ago, about 18 years ago, that he did use drugs. but in that same report, the drug tests are negative for everything. you are -- have a mentally ill man telling a doctor he did drugs. however that's what the defense is running with. don't forget that the defense is under no obligation at all to prove anything, therefore they can tell all the lice they want -- lies they want and they do. >> ron, i want to note you do have experience in law enforcement yourself. we want to bring in bruce whittaker, the mayor of fullerton. and he pushed for the release of the surveillance video of kelly

thomas's beating. can you tell us about the impact of this video and why it is so important that it be released to the public? >> yes, thank you. the reason that i felt that release of the video, audio and video of the altercations were so important was that we received a very loud and clear signal from the public who were aghast at what had occurred and they very much were interested in particulars. and what exactly had happened. >> it is not a short video. >> no, in fact the complete video is available online on youtube. it's about 34 minutes. and i've urged some people who are very curious about what happened to gird themselves a little bit and watch that video. >> would you say by encouraging the release of this and you really fought for this video to be released to the general public were you in some way being anti-law enforcement in

trying to expose this? >> no. in fact, it was my view that we take the wrong view on what to protect the public from. these were surveillance cameras that the city of fullerton received through homeland security grants. and that general information should be made public as soon as possible. now, i understand at trial, each side is going to have their own spin, their own explanation of what occurred. but the surveillance camera itself doesn't lie. it just records what occurred. >> ron, if i can get another thought from you as all this happens. if there were not these recordings, if it wasn't so clear, if you didn't have the recording the video and the audio, do you think your son would have had any chance for justice in the course of this case? >> well, not at all. that's the key evidence. without the tape we would have just had audio. the audio doesn't prove anything

on its own. as the video doesn't either. but combined they are very, very compelling and tells a true story. without it we would not have charges and kelly would just be another statistic of a citizen being killed by the police and the officers would have never been charged. >> and whatever happens with this court case, i understand you really did want to see this all come out in play? >> i'm sorry i missed that one again. >> i'm sorry ron, if i could just ask you. i mean you really wanted to see this case come to trial. it is some relief to you that this is actually at trial now. >> well, i really have wanted this to come to trial. it's been over two and a half -- or just about two and a half years fighting for this. and you know i've worked with the district attorney and his team the whole way, given them my input, not that they need it but that is my job as a dad. i've been at the forefront of this pushing it all the way.

as mr. whittaker has known really well, i've turned fullerton upside down and helped rebuild it on policies and procedures. so the trial is not the only thing that we've needed to get done here. but all these other changes so this doesn't happen to somebody else. and you know i need to thank mr. whittaker for all he's done to help support that as well. >> you are a father who at the end of this has lost a son, a son who was sick for a long period of time. >> i'm really having difficulty understanding you this evening. >> i just wanted -- >> can you just ask that again? >> i wanted to note here that you are a father who lost a son, a son who had been very sick. it must be heartbreaking for you to revisit that video, those images of your son's final days.

>> absolutely. kelly and i had a great relationship. for the longest time i was a single parent to him. we did a lot together and through his sickness i worked with him for about 15 years in and out of board and cares, medications, we would go places and do things. perhaps that was the reason he cried out for me, to help him, he cried out 32 times for me to be with him. at 37 years old, he slowly said daddy they're killing me. i live with that every night. it just horrifies me that they took my son away. it doesn't matter that he was mentally ill to me. he was my sob and they brutally murdered him. these are police officers that brutally murdered my son and it tears me up really bad. >> we are sorry for your loss. we appreciate you being here tonight, ron thomas, from santa

ana. and bruce whittaker the mayor of fullerton. thank you for being here. >> thank you. >> is it a coup in the making? the people of the ukraine come out in droves. that story up next. al jazeera america brings you more us and global news than any other american news channel. >> tell us exactly what is behind this story. >> from more sources around the world. >> the situation has intensified here at the border. >> start every morning, every day, 5am to 9 eastern with al jazeera america.

>> and welcome back. we look tonight to a highlight of an old east-west tug of war. at the latter of it is ukraine and while the cold war is over the economic pull between moscow and the west has led to a new

standoff. ukrainians by the thousands have are demand he the stepping down of viktor yanukovych, the president. >> in the city center, it does feel like a revolution is underway. the city hall has become a headquarters for protestors. to take a look, enjoy food and hot drimption or even catch a -- drinks or even catch a nap. a city workers removes the carpet so it won't get damaged in these extraordinary times. how do they turn from here, turn occupation into political victory. >> translator: the way to resolve this crisis is through early presidential and

parliamentary elections. this government should resign. >> pictures have emerged from sunday night that show the police were at times brutal in their treatment of protestors and journalists. anton is a photographer, one of dozens who were beaten by riot police. he pleaded to them to stop. this is what is left of his camera. but the police were also on the receiving end. officials say 35 were hurt by protesters, some in hospital. away from city hall there are no protests, just the grim life of wirpt. tatiana is very much in favor of political change. >> we were on our knees for a long time. now it's time to wake up. i'm grateful for the protestors, i want my children and grandchildren to have better

lives. >> they put guards on the barricades. they control the center of kiev. but they will have to convince the rest of the country to follow them. >> that's al jazeera's barnaby phillips. just returned from protest in kiev last week, now with us in chicago. appreciate both of you being with us. again i'll talk with you for a moment, ask you, you were at the protest, what did you see? pavlo? >> good evening. i he spent four days in kiev, from friday, to monday. and we saw waves of people coming out to the independent square, to the uromidan. we had students from the different universities, people from eastern ukraine, lohansk,

western ukraine, people who live in and around kiev. the next few days were filled by people who traveled, by train or bus, however they could get there to the join in what's going on. >> why is it so important, you have a pretty significant ukrainian population in chicago correct? >> we've got a significant population here fm we've got well in excess of several hundred,000 ukrainians living in chicago. many have relatives here, my parents were born and emigrated from ukraine. very concerned about the future of democracy and the future of the country itself. very concerned about the force he of the kremlin that are

influencing ukrainian policies these days. >> i want to talk to urena about this. it may be puzzling to many americans that the source of all this acts starts with the president saying -- the angst with the president saying he's not going to be enrolled in the european union. >> the president became president because he said he wanted to bring ukraine closer to europe. decided ukraine wasn't going to pursue those routes but always decided that his platform was european rootsd. has been in negotiations with the european union for the last five years. there are visa components that are part of it. so the previous president was involved in it and yanukovych

the current president has come out with this, to come out of the clear blue sky and say hu-uh, this is going to hurt too much. it's ridiculous. >> it could affect ukraine's energy source, you are quite dependent on russia for that. does it go back to the cold war difficulty of the sense of who is a satellite of who here? >> for the ukrainians, it's very important to get away from moscow, probably as far as they can. these demonstrations we saw today, the demonstrations in 2004 and 2005 are an indication of that. this ukrainians really want to already by their choices. they want to live in a free society, they want to live in europe. in. >> in a westernized democracy. >> in a westernized democracy. you live in a european society

or the post-soviet economy. nothing injunctions. >> pavlo, the generational sense, is there a sense in chicago, is there any distinction, is it really just about the economics and the future or does this harken back in a sense in your community to having that feeling that look, we let moscow control things for a generation, now we want to move to the west, we want to be thought of in a western democratized way? >> well, unfortunately controlled by russia and moscow in particular, has been more than a generation or two. our fates have intertwined for well over 400 years when there's bem domination by russia and certain attempts by the ukrainian nation to revolt against it.

what we're seeing today is the most recent revolt against the policies of the kremlin. they are happening osh the streets of kiev, on the streets of chicago, on the streets of new york as well in solidarity for what's happening back in our home land. >> why is there not more attention paid in the united states to this particular conflict? >> ask me something easier. i really can't say -- >> you have hundreds of thousands of people coming out in protest. >> well perhaps because we have had the last few years, we've in hundreds of thousands of people on the streets in various cities. in north africa, in the middle east, so i think perhaps people are tired, somewhat jairded of it. -- jaded of it. perhaps there is not that much interest because the first time ukrainians took to the street it happened in the huge disappointment. i'm speaking of the orange

revolution. >> nine years. >> nine years now. those demonstrations and these demonstrations are first and foremost about freedom of choice. the ukrainian people want to be an open european country. they want rule of law, they want democracy, they want their children to grow up in a free society. then, being under the influence of russia means moving back. i'm quoting a favorite ukrainian poet, what's the sense of moving forward if you have to move back. >> urin cmentd anin, thank you g us. pavlo, thank you for joining us. a looming bankruptcy. what's within detroit's ever shrinking fire department. >> at the end of the tunnel

there was a light. why don't they turn the light off, say hey, find your way out. >> we spent a day in the dark with the detroit's firefighters as they struggle to keep the city safe. and on our final segment, heaven's gate, where travelers get grounded during the busy holiday season.

>> and now, a techknow minute..ñ

>> we wrap up here, if you travel to see family this holiday hopefully you've made it home with just a few delays. lori jane gliha has the story from a little known church providing faith on the go. >> oh thanksgiving. you know the drill. stress of overbooking yourself not to mention overstuffing yourself, and the necessary nap afterwards. when it gets too much, consider this receipt business in concourse a, just past security. the chapel is open 24 hours a day to people of all faiths. at 9:30 sunday morning it's a protestant service, united

nations employees, 12 freight workers and ramp workers. the workers that would not be able to fit worship into their day unless it's right off the flight line. 300 to 400 people visit every day and if you can't get to the chapel, chances are chaplain eugene craybill will get to you. crraybill is a volunteer chaplain. his parish, anyone who is in need of a prayer. >> it is an unusual church but it's my community. in a sense it's my neighborhood, people i know, it's not only the employees but anyone we see in the hallways. anyone at the kiosks or the

stores, we want to help any way they can. >> the chaplains walk 9600 miles alone. >> they are exasperated, the flight is supposed to be boarding, they don't know what gate it is. >> out on the flight line, the employees are more receptive to craybill's outreach. >> have you been making it to the services, do you still go? >> he praise five times a day. >> five days a week i'm at the airport. >> united express ramp worker balbacar bah also appreciates his fellowship. >> i believe, probably about 75 people know eugene is a great person. so we thank eugene for his effort to help us and we've been here, we hope we'll be here for a little bit longer. >> how is the workplace, how is

the holiday season, is there any area that are stressful that you have anxiety and want prayer for? i pray lord for each one of these guys that they won't notice about busyness of the schedule and the stressfulness. >> craybill is ready for his second shift. he's a pilot for united express. >> i've been here for eight years. many of the rampers have pushed my aircraft back many times but i've had an opportunity to connect with them on a personal level. >> that's lori jane gliha on faith, that's it for us, good night.

>> welcome to al jazeera america. i'm john siegenthaler. high speed was one factor in the deadly plane crash in new york. the train took the curve at 82 miles per hour when it derailed. the national transportation safety board is investigating. four died, dozens injured. >> the federal government says the health care website is fixed. with three weeks to sign up. hundreds of thousands of americans tried out the website today. >> fast food workers in hundreds of states say they plan to walk off the job. $15.