in the heart of the city. but now university students are being asked to come up with solutions. it could soon be more than a pigeon's perch. the show goes on, online at homeandfamilytv.com.

[ technical difficulties ] >> and that they were transporting him in and out would have afforded him safety. >> we know his mother has been tweeting in arabic, trying to communicate directly with isil. do you know if she has had any success? >> i'm not sure.

at this point we're focusing on any means that we can. the families, the friends, the people he has been working with in syria, and in america, trying to appeal to those people to allow him his freedom, because he is a devout muslim, a humanitarian worker, he wants to continue his work to assist the syrian people. and we're trying to make sure those people understand those things about him, and that he will be granted his freedom. >> we have some more from the community: >> yeah. quick thought on that? should we change our -- the u.s. policy towards hostages? >> i'm not going to comment on the u.s. policy towards hostages, but i think we need to appeal to the masses in that region to come together to save

this man, because he has done amazing work for the syrian people and the syrian cause. >> all right. thanks to our guests. as a second u.s. nurse is diagnosed with ebola, we learn she was on the plane to cleveland the day before she became symptomatic. the lead nurse at the nebraska biocontain care unit joins us to tell us what they are doing to make sure the disease doesn't spread.

hi i'm any national policy director and i'm in "the stream." >> the ebola crisis continues to hit close to home as a second nurse who treated eric duncan is now has the virus. mien while, emergency rooms across the country are seeing an increase of ebola fault alarm cases. some observers say we may be blowing the threat of ebola out of proportion. here with us from skype is a lead nurse at the nebraska biocontainment unit where two parents have been treated, and

author of how risky is it really? kate while most people are running away from the threat, you and your team run toward it. how do you overcome what has to be very real fear? >> i think lots of training. we have been practicing for this for over nine years. so our nurses are very comfortable with the protocols, and we have an environment where we check each overall the time, making sure we're staying safe, and i think that's what is really important. >> you are at one of four biocontainment facilities in the united states. what else is different about the way you operate compared to every other hospital in the country in terms of when a patient like this comes in? >> well, all of our

staff -- they normally work in different areas of the hospital, and this is staff that don't normally work together, but when the call came through, we all come back to the unit. we -- this is our primary place of work, and we work as a team, and we just work really well together, and i do think a lot of practice has been the thing that has come through for us. >> david obviously all over the country, officials have been having press conferences on this topic, government press conferences, hospital press conferences, and sometimes i notice they seem to take a defensive posture, and sometimes that is perceived in a way that makes people more concerned, more worried. is there something about the delivery of the information right now that could be eroding the trust of people? >> lisa thank you for having me. they are doing a reasonably good

job communicating most of the stuff. but affect is everything. we use affect and our sense of people to make judgments of people all the time. to kate, the nurse in nebraska is dealing with her fear with a sense of control. emotionally if we have control it feelsless serry than if we don't. americans are worried because the more aware of a boogie man we are, the more it's on our radar screen. the more we trust the medical people communicating, the less afraid we'll be. the newer risk is, we're familiar with the flu, but the flu is going to kill a lot more americans this year than ebola will. but we're familiar with it,

ebola is new and exotic. so there are a lot of emotional factors here. >> david check this out vrme vrment -- : kate, have the false alarms and panic overburdened our hospitals and medical personnel when it comes to the ebola panic, specifically in some location like dallas? >> i don't know. i really can't talk about other hospitals, but they do need to get prepared. i think -- i don't want everybody to be afraid of ebola, but they need the education and know what to do if they come to them. the hospital in texas, they didn't know it was coming to them. they had to put their protocols

together very quickly. >> speaking of protocols, the nurse's union came out with a statement demanding better protocols across the united states. what is your response to that? >> well, i can tell you that we're actually putting our protocols together and getting them so it can be disseminated out to the country so people can see what we do. the cdc, i think has done a good job of educating. we just need to all pool together on this and share what we know. >> all right. i want to thank both of our guests. kate, david, and all of our guests previously in the show today, and until next time, waj and i will see you online. ♪

a ceasefire deal is reached in nigeria between the government and the armed group that kidnapped dozens of schoolgirls. ♪ hello and welcome to al jazeera, i'm sami zeidan live from our headquarters in doha. also coming up in the show, more casualties in yemen where there's more fighting between houthis, government troops, and al-qaeda. scores of families trapped in libya's second largest city is fighting rages on, the red crescent wants a ce