hello. you're watching ockingshockings. one of the world's most wanted man, jihadi john is identified by the bbc. he's a key figurehead of islamic state and has been pictured in the videos of beheadings of numerous hostages. we also report from the ukrainian port of mariupol where preparations are being made to protect the city from pro-russian separatists, despite the cease-fire. >> we've been told there is fighting going on about two kilometers down the hill from here in a village, but even these freshly dug positions here

outside mariupol came under shell fire this morning. this is the moment that joan mills heard sound for the first time. >> saturday sunday. >> it was an amazing moment. it makes me cry every time. joan is joining us in the studio and is taking your questions on her groundbreaking operation. welcome to the program. aaron's here talking about a scandal that's rocking brazil. >> lucy it's the world's oil giant, involved in the biggest bribery case in brazil's history. allegations of senior executives bribing contractors with $4 billion going missing over the past decade. yes, we're going to take a look at how this has got the country in an uproar and whether these allegations could reach the highest level in government.

we start "gmt" with breaking news. after months of speculation, one of the key figureheads of islamic state has been named by the bbc. the masked executioner known as jihadi john is british man mohammed emwazi. he is from london. he was known to british security services. mohammed emwazi has appeared in numerous pieces of footage of the killings of several hostages. with more details, here's mike aldrich. >> reporter: he was dubbed jihadi john by the media after several people held by him used the name john as a pseudonym for him, as a member of an i.s. cell day referred to as the beatles. all of them spoke with british accents. behind the dark humor of the name have come repeated acts of brutality. videos of the apparent beheading of western hostages and syrian soldiers. this one at the time of the killing of the american journalist steven sotloff. >> today, your military air

force has attacked in iraq. your strikes have caused casualties amongst muslims. you are no longer fighting an insurgency. mohammed emwazi is reported to have grown up in west london and to have graduated from university with a agree in computer programming. it's understanding he was known to british security forces and he's believed to be an associate of a former control order suspect, who traveled to somalia in 2006 and whose allegedly linked to the al shabaab extremist there. reports say emwazi is believed to have traveled to syria around 2012 and to have joined i.s. later. so-call jihadi john first appeared in a video put out by i.s. last august when he apparently beheaded the american journalist, james foley. among his other apparent victims, british taxi driver alan henning, who had volunteered to deliver aid to syria when he was kidnapped. mike aldrich, bbc news. >> we'll be speaking to our

middle east editor in a moment. and later, we'll be looking at how mohammed emwazi was radicalized. but while that breaking news is about this one man, a staggering 2 million people are now thought to have been displaced in iraq since january last year because of the ongoing conflict against islamic state. a large number of those who have fled to the troubled western province of anbar are now in baghdad, with a government and international community are struggling to meet their needs. >> translator: united in grief. these women have not only lost their homes, but also their loved ones. the impact of violence quickly spreads here in iraq. these families have escaped so-called islamic state in the west of the country and have now set up hope in this house in baghdad. she is too frightened to give her real name, but she wants to speak out.

the killing of her husband at the hands of isis extremists still fresh in her mind. >> translator: islamic state militants killed my husband because he used to work for the army. they ordered me to leave my house and my five children. these criminals are killing anyone who opposes them. they called my husband an apostate, despite the fact he was a practicing muslim. >> reporter: without much government help, people here rely on generosity. this member of an influential shia tribe says he's looking after 500 people. but his charity can only go so far. >> we don't have drinking water, electricity, or a proper sewage system. the government's not replied yet to our requests, despite the fact we've paid necessary administration fees. >> reporter: the iraqi government says it has very

limited resources to cope with hundreds of thousands of refugees who have fled their homes from control by the so-called islamic state. most of the refugees here refuse to return to their homes, and they are pinning high hopes on much-needed assistance from the international community. >> across iraq, international aid agencies are struggling to deal with over 2 million who have fled their homes. helping people in those besieged conflict zones is a difficult challenge. >> it's all about getting access. whether it's through road, if that's safe, whether it's through an air lift. that's the key priority. getting access to the people who need help. >> reporter: there is very little expectation here. she may have only just arrived, but already she feels she's here to stay. >> i lost all hope of returning home after i saw the powerful

weapon and huge squadrons of isis fighters. i assume they stay there for years. they have eyes and hands everywhere. >> reporter: life may be difficult here, but the people are at least thankful that they have escaped islamic state rule. >> you must have heard many stories of what life is like for people living under islamic state. what did people tell you? >> reporter: if there's a by word for life under the so-called islamic state, it is nightmare, according to many accounts i heard from widows and families of iraqi citizens who were either killed or forced to leave their houses and homes and the worst impacts of iraq. and these threateners are completely new to them. even one of them when i talked

to her in the report compared them to al qaeda. they say the isis militants are more worse than al qaeda in their practice. they are interpreting -- they are applying unyielding and strict hardline interpretation of islam, which is completely different to themselves, who are -- themselves are sunnis like the isis militants, but they are very critical of the practice like lashes they say they saw themselves as some people being lashed on the street publicly for committing very small things. also people being thrown off the top of buildings. also, we hear about news and we it's like the beheadings, but we haven't seen themselves such grisly scenes. and when i asked them about whether they are willing to go back to their houses they said no, they won't come back

physical they are liberated, because the atrocities according to them, committed by isis, are still fresh in their minds. >> thanks for joining us from baghdad. and we stay with the fight against islamic state to bring you a story we've been updating over the past couple of days. the united states has now condemned attacks by i.s. militants on syrian christian villages in the northeast of syria. this comes after the militant kidnapped a large number of christian villages on sunday. the number of people seized is more than 250 and there are 20 families still trapped in one of the villages. >> translator: the number of missing people is between 250 to 290 people. we managed to count people who fled from one of the villages and we are still counting people who fled are another village. but as i said the number is

certainly going to be more than 250. this is for sure. in one of the villages only there were 45 families. we don't know what happened to them. they are all missing. yesterday, there were people who were trapped in the villages but they managed to escape and they arrived today. however, there are still 20 families still trapped in a village. they can't leave the village, because there are snipers on the roads and there's still fighting between kurdish forces and islamic state fighters. >> that witness telling us what life is like in northeastern syria right now in the battle against islamic state. we'll bring you more on our top story here latter on "gmt." the fact that the bbc has identified the man known as jihadi john. but first, let's bring you up to date with some other news.

a suicide attack on a turkish embassy vehicle in kabul has killed at least one person. they rammed the vehicle bringing explosives into the car in the diplomatic quarter. one turkish soldier was killed. the lower house of argentina's congress has passed a bill to scrap the country's intelligence agency. the bill replaces the secret services with a federal agency accountable to congress. the proposal was drafted by president fernandez dekirschchner following the death of alberto nisman in unusual circumstances. the court in china has abolished a 62-year-old law that banned adultery. they ruled it unconstitutional. that marital infidelity should be condemn as immoral. the law made south korea one of the few countries where adultery was a criminal defense.

washington, d.c. has become the latest place to legalize the possession of small amounts of marijuana. as of midnight thursday people who use the drug in private no longer face prosecution. the change has created tension between the city's mayor and congress. ukrainian army says it suffered no casualties in 24 hours, for the first time in weeks, it's raised hope that a fragile cease-fire may be starting to hold. but despite the lull in fighting, the eastern ukrainian city of mariupol is poised to defend itself from an attack by pro-russian separatists. the ukrainian army is suffering a heavy defeat from the up to of debaltseve. and as the bbc's rupert wingfield-hayes reports, many fear the strategic port city of mariupol could, in fact be the next target. >> on the hills outside mariupol, they are digging fresh trenches preparing for a new onslaught from the east.

the men digging them are not professional soldiers. until a year ago, they were farmers and factory workers, and it's very unclear how much they really want to fight. if there is going to be an attack on mariupol by the rebels, this is where it is going to come from. we've been told there is fighting going on about 2 kilometers down the hill from here in a village, but even these freshly dug positions here outside mariupol came under shell fire this morning. >> reporter: most of the equipment here is ancient. kalashnikov rifles and a few old soviet-era armored cars. not enough, says their commander, to stop the rebels if they come. >> translator: we need better communication and surveillance, drones. we need more than antiquated weapons and tanks, we need sniper rifles and we need vehicles. >> reporter: after just a few minutes here, we're told we must

leave. it's no longer safe. as we're driving away, two more shells explode, a few hundred meters behind us. further down the road, we're stopped at a checkpoint. like everyone here, the soldiers speak fluent russian, but any warm feelings they once had for their cousins across the border is now long gone. i don't feel like that anymore, he said. the russians are a bunch of mercenaries and cutthroats. they came to ukraine, we didn't go to them. and as we wait to clear the checkpoint, something very strange happened. while we've been waiting at this checkpoint, we saw one group of what looked like ukrainian militiamen come up. they were held at gunpoint and disarmed. for a while, it was very, very tense. and it gives you an idea of how chaotic, how much confusion there is here between different units of the ukrainian military. eventually, the standoff ends, and someone leaves in a great hurry. such confusion and suspicion

does not bode well for the ability of the forces here to defense this city against rebel attack. rupert wingfield-hayes, bbc news in mariupol, eastern ukraine. we have some breaking news on the situation in ukraine. one of the key parts of the cease-fire was that both sides would start to withdraw their heavy weaponry. in the past few minutes or so we're getting reports from the interfax news agency that says that ukraine today will start to withdraw their heavy weapons in the east of the country. that just coming to us in the past few minutes, that ukraine will start to withdraw its heavy weapons from the east where the conflict is. do stay with us here on bbc world news. still to come. the fallen madonna. the star takes a tumble but could it actually be good for her? designing cars for crash survival, subaru has developed our most revolutionary feature yet. a car that can see trouble...

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going, going, gone. surely there has to be a less painful way of grabbing headlines the day after the brits, but a wardrobe malfunction left madonna flat on her pack as she provided the finale of the music awards ceremony here in london. the veteran of four decades of music demonstrated she had professionalism. she shrugged the fall and finished her sock. this all happened on a night when british artists including ed sheerianan and sam smith were celebrated. it was quite a moment madonna taking a tumble like this. and it seemed join. there was no chance it was staged. let's have a look at it kevin. we have the pictures. what happened? >> yeah i think there's some conspiracy theorists out there that suggest that it may have been orchestrated by madonna herself. i find that very difficult to believe. she did take something of a tumble. she had a long flowing cape on. eagle-eyed viewers watching saw

she seemed to be stumbling with the fastening as she climbed these stairs. one of the background dancers went to whip this cape off her and she went flying down the stairs. >> and she's been a star for as long as some of the others have been alive. it was real professionalism we saw there, but this became massive in seconds on social media. >> within seconds, she was trending worldwide. i mean something like this happens, of course because of social media, now everybody has seen it five minutes after it happened. the support that she got online of course there was the inevitable funny tweets and funny instagrams but got a lot of support. adam lambert said, great performance, madonna. you're a true performance and a legend. watch me stumble, i'll carry on. >> and she responded, my

beautiful cape was tied too tight. nothing can stop me. love really lifted me up. thanks for your good wishes. i'm fine. >> and she is fine. >> i think perhaps a little bruised ego and maybe a bruised bottom as well we don't know. but the outpouring of support for her, and as you say, people immediately leapt to her defense and said, what a trooper to go on. >> and she seems like she played quite well. and she seemed to be human, when she's always been so perfect. let's not forget the night itself. two really big winners. >> it was about the music and about the awards as well. two big winners last night, ed sheeran and sam smith. i think a lot of people thought that sam smith may have been the one to go home with the big awards last night, the best male and best album. >> he did so well at the grammys. >> just a few weeks ago. but they were won by ed sheeran on the night. rather ironically, it was ed sheeran's album which kept sam smith's album off the top of the u.s. billboard charts last year. >> let's have a little listen to

ed, shall we? ♪ i feel the chemical burn in my bloodstream ♪ ♪ baby i feel the chemical burn in my bloodstream ♪ >> can i express a little bit of disappointment, kevin, the fact that it was all very tame. everyone was all very nice to each other. the only really exciting thing was a bit of kanye west and madonna. >> it was a song that had a lot of profanity, so as a result the tv channel broadcasting the award had to continually dip the audio. i think people were joking whether or not the name of the song was "audio muted." but the brit awards have changed over the last few years. everyone is very polite and very professional compared with those raucous affairs of the past. but british music has come so

far in the past few years, the charts have been dominated both in the uk and outside of the uk by artists like ed sheeran, like sam smith, like adele, some of the other artists nominated last night, queen bandit their attack was one of the most stram streamed song in the whole of the world last year. so british artists are leading the way in many respects when it comes to international music. >> good to see you. thanks so much. now some sports. we couldn't resist bringing you this news because afghanistan won their first match ever in a cricket world cup. they beat scotland and new zealand by one with just three balls to spare. very exciting match. afghanistan seemed to be facing certain defeat when they collapsed. then there was a thrilling of 96 and a dramatic climax. let's take a look at that moment.

>> don't you love big sporting moments like that? after delight for the afghan players, they weren't allowed to enjoy the moment for long. our top scorer told the press this straight after the match. >> we when we win, we shouted, like one shout, but big shout. and then the coach come cool calm down said just one match, and still we have a world cup, two more match to win to get. zblu >> but what about the reaction in afghanistan? let's take you live to kabul. our correspondent is there for us. i know you're a big cricket fan. how excited were you when they won? >> reporter: well it's a very proud day for afghanistan and for myself as you say. we won an unbelievable match with scotland today, after two

losses. people in different parts of the country have come together to celebrate this match for hours now. here in kabul, i saw people driving in the city center right after their blast, did not stop the celebration. and we have reports from other corners of the country, where especially the younger generation have come do celebrate their success in the world class competition. we also have some reports from the taliban fighters that they are also celebrating this success. >> that's incredible. the taliban celebrating these, the whole country. but what does this mean for the future of the game in the country? do you think it will get more kids playing? >> well it's a very new game

for afghans. our boys actually have played this in pakistan. but since the return to the country in about ten years or so the sport has actually sort of improved there's a lot of attention from the government and from the nation. the president has very quick to give a message out to celebrate this this so there is a lot of hope. >> okay harun, great. good to see you. congratulations. i hope the team continues to go from strength to strength. we'll certainly be following afghanistan now at the cricket world cup. so great to see those celebrations. just bringing you right up to date with our top story now. we'll have more for you coming up here on "gmt." but the bbc has identified the man that is known as jihadi

john. he has been seen in many videos. he's an islamic state fighter, wielding a knife in these beheadings and the bbc understands that his real name is mow mamdhammaded emwazi. more of that coming up on "gmt," so do stay with us.

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welcome to "gmt" on bbc world news. i'm lucy hockings. this half hour one of the world's most wanted man jihadi john, has been identified by the bbc. he has been pictured in the videos of gruesome beheadings of numerous western hostages. more on the story in the next half hour. now imagine this being able to hear for the first time in 39 years. this is what it was like for joan mills.

>> a life changing day today. >> joan will be here to tell us what has surprised her since that moment and to answer some of your questions. don't miss it. what's on the program? aaron is back looking at the fierce debate over so-called net neutrality. >> absolutely. lucy, i tell you what u.s. regulators today are poised to impose the you havest esttoughest rules yet. at issue, whether the internet should be an open highway. mr. private fast lanes should be made available to companies that can afford to pay for them. welcome to "gmt." it is six months since the cease-fire deal was broken between israel and the palestinians. during the conflict more than 2,000 people were killed in the seven weeks of fighting. nearly half a million were displaced. but now there are growing fears

that war could start up again. the bbc has been given unprecedented access to the tunnel network. >> reporter: the threat of war is looming again in gaza. these are the men of palestinian islamic jihad. six months since their last battle, they've rearmed and replenished their ranks, in expectation of their next confrontation with israel. >> whether it's on the ground or over the ground we are prepared for any aggression on the gaza strip. >> the militants are keen to show us their readiness, they'll be searched blindfolded, and taken to one of their secret attack positions. buried in an olive grove, a sight to terrify israel. right by its border ready to

launch 120 millimeter mortars. there's an ample supply and there's more in sight. the mortar pit opens into a tunnel and an escape route that runs for hundreds of meters. >> this tunnel network is in the south of gaza strip. we're told we're right by the border with israel. you can see how well constructed it is. it's an extensive network and palestinian islamic jihad say they used this in the last war and they're prepared to use it in the next. >> reporter: aboveground for now, it's quiet on the border. israel promised to eradicate tunnels built here but the threat remains to the israeli commander for the region. he didn't want to be identified but he too, expects war sooner rather than later. >> hopefully never, but as we can see, their side is rebuild the town and continue to make

himself, to be prepared for the next fight and we are doing the same. i hope it will be in the long-term for today, but i'm not pretty sure. >> the aftermath of an explosion on gaza's western border. they're almost daily. egyptian soldiers are piling on the pressure preparing the border and wiping out smuggling tunnels that have been a lifeline to gaza. egypt blames militants for aiding attacks in the sinai. in broad daylight as israeli drones fly overhead the fighters of islamic jihad are claiming harder than ever. they and hamas are regarded by the west as terrorists. more isolated than ever their number one enemy remains israel. a 50-day war with israel. at the end of it what did you achieve apart from more than 2,000 dead, dozens women and children?

>> our biggest achievement is that we stood our ground and that we challenged our occupier. unlike the whole world, we are still able to say no to them no to the occupation. we are still able to resist. >> reporter: from every angle, gaza is facing a deepening crisis. the only thing that all sides agree on is that this ground could soon become again the front line in another war. quentin somerville, bbc news gaza city. let's return now to our top story. there have been months of speculation about the identity of the man known as jihadi john. he is a figure head of islamic state. and the bbc has now named him. you may recognize him. he's the masked executioner we've seen in many videos. he has been named as british man, mohammed emwazi. he is from london. he was known to british security services. and he's appeared in numerous

pieces of footage of the killing of western hostages. well, with me now, here in the studio is the managing director of the equillium foundation. thank you for being with us. have you heard of this man before mohammed emwazi? >> absolutely. he's been on the radar for quite a while now. he's somebody that allegedly got involved in the radicalization while he was at university. and the facts are that he claimed he was going to go to tanzania for safari but he was stopped by the tanzanians because it was believed he was going to join al shabaab in somalia, was sent back here and joined some organizations that may have certain sympathetic views about the jihadist ideology. >> in terms of propaganda value, what does he represent to islamic state? >> ultimately he's the bogeyman.

he's the guy that is we look at this as a corporate organization. he is one of their star products, one of their best sellers in terms of marketing, in terms of getting out to people and making them feel afraid. he's the masked man that people fear will be on the next video executing somebody that is from the west or from somewhere else. he's become a real brand in terms of what they represent. but we've also got to be careful as well. because one of the things i remember when osama bin laden was killed there were a number of people that actually said you know now we've actually taken off the head of the stake and we're winning this war. but the reality is we didn't kill the ideology. how do you kill an ideology? we didn't even tackle the ideology. just because now we know who he is we have to be sure we don't focus too much on just him, but the actual organization and what he stands for. >> there has to be ideas about how he radicalized. they talk about the fact that

he's from a reasonably middle class family here in london that he was always known to be a nice polite boy, yet look at what he's turned into. there surely is worry now about that radicalization process? >> absolutely. we've known about this radicalization process for a while now. some people think and believe that people become radicalized if they come from disenfranchised, poverty-ridden families, they have nothing else to do they're uneducated. that is a complete misnomer. over 40% of the islamist terrorists who have been convicted in the uk come from this kind of profile. they come from people who have been educated at universities or higher education in general. the process itself doesn't actually focus on any particular profile in terms of the individual. rather, what focuses on are the grievances or perceived impartial dwrooechbsgrievances and manipulate them and make them believe and join the islamist

gang. time to catch up with all the business news. we can join aaron right now. big scandal rocking brazil. >> big scandal. thanks very much. hello. let's start in brazil and the deepening crisis certainly engulfing the state. oil giant petrobras. the brazilian congress is opening an enquirery into a huge corruption scandal at the skimmer. prosecutors say executives conspired with contractors for years to misappropriate billions in company funds, diverting some of that money, in fact to brazil's ruling party. take a look at this. it is thought 4 billion bucks has been siphoned or was siphoned over the course of a decade. 39 executives have been indicted including senior bosses at petrobras, and its contractors. and it has, needless to say, had a catastrophic effect on the company. its market value, look at that has plummeted, off a cliff, down 85%, since its peak in 2009

when it was one of the world's top companies. and earlier this week, the ratings' agency, moody's, downgraded it to junk status because of its failure to get a handle on the losses caused by the scandal. the affair has caused huge public anger, and it's highly politicized. you can see these right here these are just some of the corruption protesters clashing with the supporters of the ruling workers' party. it also goes right to the top of brazilian politics because the president, she chaired the petrobras board of directors between 2003 and 2009 when much of the alleged corruption was going on. she denies any knowledge of it. here's our brazil correspondent, daniel galant. >> reporter: brazilians have been getting most of their news from documents and police interviews leaked the from the authorities to the press. now, many of those accusations and confessions of alleged bribery in petrobras will have

to be done before congress in sessions that will be broadcast to the whole country. anotherage for politicians to investigate themselves. one of the main accusations is that political parties were receiving money, allegedly being channeled from petrobras into political parties, for election campaigns. how far politicians will be willing to investigate themselves is a matter that will be closely watched. meanwhile, investors will be looking into petrobras' financial problems. the company is running a very large debt. and it has until the end of may to produce a fully audited statement, that will say just how much money was lost to corruption. >> we'll keep across all of that. now to the fierce debate over the so-called net neutrality. because later today, u.s. regular regulators are posed to

make fast lanes. whether fast lanes should be available to companies that can afford to pay for them. president obama strongly believes that the internet service providers should continue to give everyone equal access. it is an issue that was perhaps quietly rumbling along until this a tv piece by satirist john oliver. it went viral galvanizing the debate. take a look at this. >> and telecom companies will say they would never slow down a website speed in order to get more money out of them. but let me tell you a little story. recently comcast was negotiating with netflix. this graph shows netflix's download speeds on various providers. that black line plummeting downwards was their speed on comcast during the negotiation. see if you can guess when netflix agreed to comcast demands? i'll give you a hint. it's right there. that has all the ingredients of a mob shakedown. >> let's get more indeed.

great to see you. can you help us and break this down a bit for us for the dummies. i'm talking about media. are we talking about companies paying more to get fast lanes over the detriment to the normal user? >> in theory. it's more about the content companies like a netflix or twitter or even bbc. whether or not the internet access providers, your phone company or cable company, should be allowed to speed up or slow down or block certain of those selectively. >> block? >> that's one possibility. it doesn't happen as much in some countries, but it has been known, for example for some isps, internet service providers, to say slow down or block skype if they think it's competing with their own phone calls. or one could block its competition? >> potentially, yes. this is what's being positioned as the sort of the risk and the threat. that if you allow a so-called

fast lane and there's some technical reasons why they might not work quite as well as some would suggest, then implicitly there's going to be problems for everyone else. and sort of the risk here is that a large company might pay for a fast lane and it would slow down start-ups, for example. >> so what are the -- netflix, what are all of these providers. what are they saying? do they like it? >> no. this is the baffling thing about this. is that almost no content and application companies are putting their hands up and saying, we would love to buy a fast lane. it's all a hypothetical argument, often put forward by lobbyists, economists academics, about how they think the internet should work. but actually most of these companies, first of ally they don't want to have to deal with contracts with hundreds of internet providers around the world. and they would probably rather have their engineers working on technical workarounds for the occasional glitches.

and on mobile a lot of it won't work >> whel, thisell, this leaves us scratching our heads. how does it work in other countries? >> there are a couple of countries that very publicly put through net neutrality laws. chile was the first, netherlands, and there was a couple of others that have essentially similar regulation. and they've essentially got a smuch simpler thing than the u.s. is trying to do, where the government has imposed a law and they've implemented it where the u.s. is going tlau multi-level jurisdiction battle about does the telecom's regulator, the fcc, the federal communications commission, do they have the right to do this or should it be done as a law in congress? and the whole thing is in a political debate as much as a technical -- >> a political minefield it, sounds like. >> yeah. >> hey, dean appreciate your time. dean bubbly joining us there. lots goinging on. follow me on twitter, i'll tweet you and i'll tweet you back.

lucy lucy back to you. still to come joan mills here telling us what it's like to be able to hear after 39 years of silence. (clucking noises) everyone wants to be the cadbury bunny because only he brings delicious cadbury creme eggs. while others may keep trying nobunny knows easter better than cadbury.

i've had it with my moderate to severe plaque psoriasi

welcome back to "gmt." i'm lucy hockings. imagine being born almost completely deaf and then discovering in your 20s that your vision is going away as well. then imagine being told that you could have an operation to fix your hearing, but if unsuccessful, it could take away altogether the little sense of sound that you had. that was joan mills' situation just a few years ago. thankfully, it has all gone wonderfully well. you can see she's here with me today. but i want to show you now is this video that she posted online, that captured the very first moments of her hearing properly for the first time.

it went viral in a matter of hours. but let's remind you of that moment. >> friday. saturday. sunday. just be careful -- can you hear my voice coming through both sides? >> yes. yes. you sound very high. >> it will sound high pitched at first. your brain will readjust it for you. >> okay. >> it won't always sound that way. >> joan's mom filmed that moment in hospital. joan is with me now. she has just written a book called "breaking the silence" about her life-changing experience. looking forward to talking to you for ages. because every time i see that clip i'm not the only one, i get goose bumps, i get teary. it was so the emotional, even for the viewer. can you tell us what it was like? >> for me it was just -- words will never describe it.

it was one of the most overwhelming, emotion namal experiences of my life. hearing for the very first time. and i was kind of naive, because i've always worn a hearing aid. and i thought by having the cochlear implants it would turn the volume of sound up but turns out that i did not know anything. i was hearing sound for the first time all the syllables, when i jumped into the world. >> what surprised you the most about being able to hear? >> surprised me? i would say, growing up with somebody who was deaf i've been blessfully unaware of the bad side of sounds. i think i'm quiet surprised how the world can seem an angry place. when i hear people impatiently, like beeping their horns and driver or people making nasty

comments people arguing. probably from that angle, but i've got to learn to be able to realize that there are good and bad. and i start to block out the bad side of it. >> we asked some of our viewers questions for you, and that's one that sarah conway asked. she said i hear that people sometimes struggle with the noise. did that happen to you and how did you cope? >> obviously, it can be very overwhelming, and taking a lot of getting used to. i do welcome silence now. if you would have asked me this last year i always fear silence, but now i can relate slightly how a hearing person might want quiet. because there is -- i think it's not actually just a bad thing that deaf people might think. >> so the main comment that's come through from people is actually just wishing you well. people are so thrilled for you. at the time when this video went

viral, it was quite overwhelming, the response you had. how has it been to be the focus of so much goodwill? people just wishing you well from all over -- >> that's probably been the most amazing experience of it all. is just that people out there, all over the world, how kind they've been. and people are genuinely happy. so that really took me beautiful. >> lots of people have also asked what your favorite sound is or if you have one? >> if i have a favorite, it has to be the laughter of a newborn baby. that is definitely top top of the list. nothing beats that. one of my favorite sounds. >> so when you heard that for the first time what was your physical reaction? >> i can remember obviously, there had been a lot of tears, but happy tears, and then at

that moment, i was say, obviously the whole music experience. growing up i was always part of the music world, if you like but without hearing it. because you could hear the vibrations and the rhythm. so i could have been on the dance floor and danced to a song, but i hear absolutely nothing. >> one of the special moments in the book is you listening to music for the very first time and the sound track that was created for you. let's take a listen to one of the songs that was chosen for you. ♪ sweet dreams are made of this ♪ ♪ who am i to disagree ♪ ♪ i travel the world and the seven sea ♪ ♪ everybody's looking for something ♪ >> i mean i love that song. tell us the story, you write about it so well in the book about the soundtrack that was

created for you, a song for every year of your life. >> right. so on this play list that was created for me was by a very good man and it was to capture the 39 years, because i'm 40 now. and that one song from every year of my life. and this was probably the most experienced, because the pieces are coming together. because growing up i knew what kind of songs like my parents, songs that were happening at that time. song playing on top. and now being able to hear them and putting them together with the actual year it's absolutely amazing. >> but when i think back to my childhood, i think the choices i made the music defines who i was and what other people thought of me. do you now find you listen to all music or has your taste developed with music? do you feel the need to want to

listen to absolutely everything? >> at the moment it's still a journey. because you have to ask me inside, what kind of music is your favorite? but i feel like i'm back to basics. i'm more enjoying sounding out what the instruments and things i didn't realize the difference between a guitar and a bass. so i'm understanding what music is all about, all the different notes and that. >> so what do people with asher syndrome need most from us other people that they come into contact with? >> people will say, i didn't quite -- >> i didn't quite catch that? >> people that suffer from usher syndrome that you have what do they need the most? understanding? >> understanding is definitely the main thing, it needs to be more awareness. people need to understand what usher syndrome is about. i mean i'm 40 years old and i think it's crucial for a young person with usher syndrome need

a lot of support, especially becoming deaf or deaf blind, because we've grown up as deaf people and then losing your sight. >> you're an inspiration. it's a wonderful story. thanks so much for joining us on "gmt." thanks so much for being with us. take care. they lived. ♪ they lived. ♪ they lived. ♪ (dad) we lived... thanks to our subaru. ♪ (announcer) love. it's what makes a subaru a subaru.

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