it was the £15 and old—style tv it was the £15 second—hand tv which was the winner. that one. that one. definitely that one. the biggest actors went from this... mumbling. to this... sort of. doing a little unpaid work. it is higher than i would like. watching the result is a professional sound recordist. would like. watching the result is a professional sound recordisti would say there is too much mumbling, i come across it an awful lot. on is go up to the director and say governor, i am not sure what that person said and i am reading it from a script at the same time as i am recording it. but it is complex, what sound modern and natural to some is to others indecipherable. can you make this out? mumbling. no! and we definitely want to hear

the weather. here's chris fawkes. glorious sunshine, high cloud in the sky at twickenham making the sunshine a bit on the hazy side, on the satellite picture you can see the satellite picture you can see the extent, different story further north where in england's northern moorestown berwick—upon—tweed the skies look like this. weather front going to be bringing wet weather today, this is going to be hardly moving at all, more rain coming across the western isles, into the highlands where it is windy and over the tops of the cairngorms gusts of 85 mph so very blowy with strong winds. england and wales is a different story, breezy, quite a cool and fresh feel in the breeze but in the sunshine i think it feels pretty pleasant. temperatures of the

16 degrees, northern ireland will brighten up, i think there will be an improvement in the weather in shetland, the morning cloud and rain. overnight tonight the weather front stays very slow—moving initially but then starts to move south, bringing the rain across northern ireland, pushing it into cumbria and lancashire towards the end of the night, to the south it is dry with clear spies, called in the countryside, temperatures could get low enough for frost in the coldest areas. wednesday the front moves south taking the rain band across northern england and wales, by the time it reaches the midlands barely anything left of it, many areas of eastern england will be dry, a lump of cloud working into the afternoon. 16 degrees in london, fresh to the north and west, thursday another quiet day coming up, cloud reticular

across western areas and that could be thick enough an occasional shower turning cooler. good friday and on into the weekend and low pressure is in charge, westerly winds, no great change in temperature but there will be usable whether through friday saturday and sunday, bright spells and a few passing showers, not write off but we could see a spell of brain working into northern ireland as we go into the latter of sunday. a reminder of our main story this lunchtime: g-7 g—7 foreign ministers fail to reach an agreement on imposing new sanctions on russia following the chemical attack in syria. that's all from the bbc news at one — so it's goodbye from me — and on bbc one we nowjoin the bbc‘s news teams where you are. have a good afternoon. you're watching bbc news.

i'm olly foster at the bbc sport centre. the calls for arsene wenger to leave arsenal are growing louder after their biggest league defeat of the season. they went down 3—0 at crystal palace last night and are still seven points off the top four. the gunners have never failed to finish outside the champions league places under wenger in 20 seasons. former arsenal striker ian wright criticised the players last night on social media, questioning their commitment and also claiming that wenger had lost the dressing room. the manager again refused to reveal his plans for the future, but another former player says that the frenchman's time is up. i worked under wenger and i have always been in the camp that wenger is great, he has done fantastic, the champions league qualification and the money that he brings into the club, but i just

the money that he brings into the club, but ijust think now it is time for him to go, i really do. it hurts me to say that because i like him and when ever we see each other we have conversations. i played under arsene wenger. last night, you would have cold that performance and inept performance. liverpool ladies have signed a couple of players — the england internationals laura coombs and jess clarke. coombs has made her loan deal from chelsea permanent and clarke joins them from notts county ladies to bolster their attacking options ahead of the upcoming women's spring series, that starts later this month. british cycling has given an update on the work it's doing to improve the culture within the organisation. in response to an independent investigation into bullying and discrimination it is developing a new code of conduct as well as changing management structures. it isa it is a saga that has been going on for about a year now. british cycling released an action plan recently cycling released an action plan rece ntly o n cycling released an action plan recently on how to move forward and

make improvements in terms of athlete and staff welfare. all of those points are good to make so it is always good for an organisation to look to improve its procedures as goes on. i we can —— to look to improve its procedures as goes on. i we can —— as soon as to look to improve its procedures as goes on. i we can —— as soon as it is implemented, i think we can draw a line under it. green is most probably sergio garcia's favourite colour now. he claimed the much coveted green jacket on sunday when he won the masters, his first major title and in honour of his augusta triumph, the empire state building was bathed in green light last night as garcia spent the evening on top of the skyscraper with his fianc , angela. it's a week he'll never forget. i was just i wasjust being i was just being positive, telling myself how well i was playing. that ijust myself how well i was playing. that i just needed to myself how well i was playing. that ijust needed to keep doing the same thing, keep believing in myself and trust what i was doing. if i did that, i was going to have my shot at it and they did and they took it, which was great. it and they did and they took it, which was great. that's all sport for now.

you can find more on all those stories on the bbc sport website atbb.co.uk/sport and i'll have more in the next hour. the leicester prop marcos ayerza has had to retire from all rugby because of a back injury. he also won 66 caps with argentina playing at three world cups. let's hear more now of what borisjohnson has had to say about the international response to the rising tension over syria. his call for tougher sanctions on russia has been rejected by other foreign ministers from the g—seven group of nations, who foreign ministers from the g7 group of nations, who are meeting in italy. those uk proposals were sidelined despite their agreement that there was no solution to the syria crisis while president assad is in power. afterwards, the foreign secretary insists the talks hadn't failed. what we have agreed, we have put forward a resolution to the un security council on the chemical weapons attack. we also want to see

now the results of the investigation by the organisation whose job it is to establish exactly what happened. and then... then, what we hope, and we got very wide endorsement of this last night in the meeting of the g-7, last night in the meeting of the g—7, we hope that it may be possible, if we get evidence, that those responsible for unleashing those responsible for unleashing those chemical weapons will be sanctioned. the americans have done some more sanctions, the canadians are talking about doing some unilateral sanctions on their own. we will go down this route with our european friends and partners. let's see where we get to. there was a very wide measure of agreement last night, notjust

very wide measure of agreement last night, not just the very wide measure of agreement last night, notjust the syrian generals, but if we could show complicity by those russian officers who are helping the syrian operation, then it should also be —— they should also be sanctioned the ball, as well. with me is dr samir puri, lecturer in international relations at kings college london. borisjohnson boris johnson saying borisjohnson saying this was not a failure, but he didn't get what he wanted. the wind that was backing the sales of the west after the tomahawk strikes is now out of their sails. it was a failure. the russians were expelled from what was the g8 2018. the remainder of that bear the body has rejected this move. it gives the appearance of vladimir putin almost running rings around america and britain. the one thing that this brace of pressure will force vladimir putin to do is ta ke will force vladimir putin to do is take stock of exactly how the

russians are operating with the syrians. this reminds me of the mh17 tragedy. even if they are culpable or not, they managed to impose more control in eastern ukraine. here, ... vladimir control in eastern ukraine. here, vladimir putin in the last few minutes is said that the us strike on syria reminds him of the wmd claims in iraq. not as surprising analogy for him to draw, but one thatis analogy for him to draw, but one that is difficult to defend against. in other words, bad intelligence, again. at this stage, litres try to find the right analogies to push the buttons that work. the americans have few options. they can't independently present evidence of russian culpability. what they are relying on is the body in the hague, the autonomous body in the hague,

the autonomous body in the hague, the organisation for the prohibition of chemical weapons, for those wheels to start turning up some evidence to be presented. you say that will chime of the domestic audience in russia. it will chime but some people in the west who are still believing that they were misled over the claim of weapons of mass attraction being held by saddam hussein. is it possible to get absolute proof that syria was possible for the chemical attack? one thing vladimir putin is extremely adept at doing is to try to see the factions within the countries opposed to him and aggravating those, so you're absolutely right, one of the things that aggregates is that still quite painful dilemma that the west faced in 2002 and 2003. if you can re—engage that anti—war lobby that paints the us and uk as warmongering, then he will have what he has wanted from the russian

perspective, to weaken the momentum in the west. they were holding that they would have momentum in trying to isolate vladimir putin. he had personal experience of what happened in ukraine. what can be done about president vladimir putin, f rex catterson post to moscow without the backing of other g—7 members, does vladimir putin have free reign has learnt a lesson and will be wary of allowing any further chemical attacks estimate as with ukraine and syria, the russians are fighting and talking at the same time and they are using the diplomatic top cover to deflect what is happening on the battlefield. all that can be done is set on clear limits. the tomahawk missile strike was a big sea change because it associates that slaughter

with a punishing retaliation. even if the only consequence is that russia comes down on syria and tries to stop the kind of activity, that isa to stop the kind of activity, that is a better situation than allowing vladimir putin and president assad free reign. in the past half—hour, president trump has tweeted about a conversation he's had with china's president xijinping about north korea. we can return to that decision by united airlines in the us to drag a passenger off a plane because it needed the seat for staff. shocking images of the incident have been shared across the world. well, this latest incident is yet another public relations disaster

for united airlines, which has now apologised for what it describes as an "upsetting event". let's discuss this further with former flight attendant lexi hambro. first of all, what was your reaction when you saw this. i was horrified. i couldn't believe it was happening in this day and age. how they could treat someone like that after their own stupidity of overbooking flights. they could have solved it in different ways. to treat someone like that is appalling. what normally happens? flights are overbooked, it is a common thing that happens. normally they have passengers to disembark, get on a different flight with monetary compensation. either they didn't get enough money or people just wanted

to get to their destination. they had crew needing to get to a destination and that is why they decided to take passengers. they should have chartered jet for the crew, looked at the schedule in advance. it shouldn't have happened. if you paid for a ticket, once you're on a plane you do feel you have probably done your bit. absolutely. i have to say it is legal that they can remove a passenger from an aircraft in the uk and actually in the uk as well, they have the right to do so u nfortu nately, have the right to do so unfortunately, but it is the way they went about it. also for united airlines to apologise... actually, they haven't apologised to the pure chinese man this happened to. you have spent some years on private jets, i guess the sort of thing doesn't happen on those. no, it doesn't. private jets doesn't happen on those. no, it doesn't. privatejets don't doesn't happen on those. no, it doesn't. private jets don't get overbooked, normally. doesn't. private jets don't get

overbooked, normallylj doesn't. private jets don't get overbooked, normally. iwonder what this does to the staff of united airlines, 99.9% of whom do the best ican. airlines, 99.9% of whom do the best i can. how proud would you feel about the company you work for? awful. i would about the company you work for? awful. iwould be about the company you work for? awful. i would be really embarrassed. how did that happen if i was crew on that flight? none of the crew stepped in and said you are pushing this too far. the captain is in charge of that aircraft regardless if it is on the ground. i didn't he come out and do something. why did he allow that to happen? lots of questions need to be answered. but when security is involved like this, don't they take overin involved like this, don't they take over in effect? yes and no. the captain has to allow them to take over. the art airport security. they weren't chicago police department. i don't know the legalities of airport

security in the us, but overall the aircraft is the and's responsibility. whoever has made that decision to get them on board, it could've been the captain. the passengers may not have wanted to disembark and he could have requested that help. it is terrible. if the boss of united airlines was to bring and say, how do we get out of this, what would you say? they will have a big lawsuit on their hands. passengers don't to disembark, and they have a massive pr issue night, it is only a few weeks and the pretend you wrote wasn't allowed on board with her leggings, you would get your crew, put them on a private jet and you get them to that destination. that is what they should have done, those travelling pay the wages of that airline and they are the ones that have been affected. it is

disgusting. thank you for your time. in a moment, a summary of the business news this hour, but first the headlines on bbc news: g7 leaders meeting in italy reject a british plan for sanctions against russia and syria as the us secretary of state flies to moscow. the main suspect of the lorry attack in sweden, an uzbek national denied residency in the country, appears in court and admits to carrying out a terrorist act. the japanese company toshiba warns its survival is at risk after it reported losses ofjust under 4 billion pounds. uk inflation remained at 2.3% in march, that's the highest level since september 2013, but unchanged on the month before. the measure of the rising cost of living show that prices are still rising above the bank

of england's target of 2%. jd sports has reported a 55% rise in pre—tax profits, its biggest increase in eight years. like—for—like sales were up 10%. the firm says the results come despite rising inflation, linked to the fall in the value of the pound. it also warns of uncertainties ahead as britain prepares to leave the eu. how much do you pay for your broadband? you might have got a good deal when you signed up but do you know what your monthly bill is now? according to the citizens advice charity, the cheapest broadband prices shoot up by an average of 43% or £113 a year when introductory deals run out and, more importantly, they say more than a third of customers are unaware of the price increases. we rejoined by andrew rogers, head of telecoms policy at citizens advice. thank you forjoining us. first off,

many might argue it is the responsibility of the customer to know what price they are paying. they know when they sign up to get that introductory offer. surely it is their responsibility to notice when the price goes up. our research tells us that more of the third of customers are completely unaware that they face significant price increases when the initial deal comes to an end. this second point to note is that in broadband markets, it is a reasonably new phenomenon to have such significant price increases at the end of the deal. looking back five or six yea rs, deal. looking back five or six years, the average loyalty penalty, the monthly additional cost at the end of their initial deal, was about £1 or £2. today, it is about £10. it isa £1 or £2. today, it is about £10. it is a fivefold increase in that loyalty penalty and we think that is pa rt loyalty penalty and we think that is part of the reason why many

customers may not be aware of it. surely it is common practice, people are aware of the fact you get snared in with cheap deals, and that is the responsibility of the customer to know when their price goes up, they should notice it happening, or do you think the companies are purposefully trying to conceal that? whether it is purposeful or not, what we would like to see is the broadband companies do a bit more to help their customers understand exactly what the nature of the prices that they face after the initial deal comes to an end. we think they should be clearer in the advertising, both up front and a point of sale, so that customers don't have to wade through a mountain of fine print just don't have to wade through a mountain of fine printjust to find out what the prices are that they have to pay when the contract comes to an end. we think they could be much clearer about advertising their services. secondly, they should be helping their customers to understand when that contract is

about to come to an end through the life of the contract. they can send out text messages, sent e—mails or give them a call on anything they can are aware that the contract is about to come to an end and customers face a higher price for the same service when it does. virgin media did not do this, they had no increase. on the particular range of plans that we looked at, the cheapest basic stand—alone broadband service on offer by each of those providers, but this is actually a problem that we see across providers and across packages that are offered by all the providers. it is not isolated to any one particular provider. we think it is facing many consumers across the market. thank you for your time. the japanese company toshiba has just posted financial results and they make pretty grim reading.

the company lost £3.8 billion. we've been waiting for these numbers — they've been postponed twice. the firm has lost huge amounts of money from its business interests in the us. over the years, japan has produced some of the world's best known brands, but some of the country's corporate giants have found themselves in troubled waters in recent years. so what went wrong? the bbc‘s rupert—wingfield hayes has been to investigate. these were the greatest brands in consumer goods for decades. toshiba, panasonic, sony, hitachi. so how did they end up here? first of all, the chinese and korean came along and they could make these things just as well, but much cheaper. perhaps more importantly, these japanese companies lost their mojo. they forgot how to innovate. the country that invented the walkman did not go on to invent the smartphone. inside a vast exhibition hall,

more than 3,000 new recruits are being inducted into one of japan's big corporations. a lot of these young people can expect to spend the whole of their career in this one company. it will become their second home and they expect to work hard, long hours and wait their turn for promotion. it is a model that has worked well forjapan in the past, but it has real problems. in this rigid corporate hierarchy, promotion is based on age, not talent. it is a culture that is resistant to change and bad at producing new ideas. toshiba is not alone. other famous japanese names have been through deep crisis. last year, sharp was sold to a taiwanese company. now toshiba will be broken up, it's best bits sold off

to the highest bidder. in other business news, drivers saw their car insurance premiums rise by an average of £110 in the last year, according to the comparison site confused.com. more expensive repairs and recent government changes to injury payouts pushed up annual costs by 16%. newer vehicles have seen some of the biggest rises, because they have complex electronics which are more expensive to repair. average house prices in the uk increased by 5.8% in the year to february, according to official figures from the office for national statistics. london continues to be the region with the highest average house price at £105,000. the lowest average price continues to be in the north—east. heathrow airport has reported the biggest monthly growth in cargo trade in more than five years. passenger numbers are up too — up 5% in march with a record 6.16 million people travelling through the airport. the growth in passengers is from asia, latin america and the middle east.

european markets are drifting a bit — not a lot of trade going on ahead of the long easter weekend. jd sports has reported a 55% rise in pre—tax profits, its biggest increase in eight years. that's all the business news. in the last hour, prince philip and the queen had been feeding one of the queen had been feeding one of the elements of whipsnade zoo. —— one of the elephants. the elephant was very pleased to receive a banana from her majesty's, and he wanted one from the duke as well. that is donna, 72 stone. she is named elizabeth after the queen, because she was born over the green's 90th birthday. this is the moment. we can just play this out

again and again! the queen opening a new centre at whipsnade zoo. and not a knife orfork inside. today, another quiet day for most of us today, another quiet day for most of us with plenty of sunshine for much of england and wales. the further north and west the cloudier disguise. there is some high cloud in the sky in england and where is, this picture was taken in twickenham and it shows that high cloud. through the rest of the day, there will be fair weather cloud bubbling up will be fair weather cloud bubbling up in england and wales, but overall more sun chang them was the case yesterday. northern england cloudier times, along with northern ireland. in the sunshine, out of the cool wind it will not feel too bad as the sun is getting stronger at this time

of year. temperatures in london 15 or16 of year. temperatures in london 15 or 16 degrees. in northern ireland, quite a bit of light, bright conditions on and off for the rest of the day. the north—west scotland it will be windy weather weather fronts continuing to feed in outbreaks of rain, targeting the high lands, and also that in the western isles and the northern isles. overnight, the weatherfront will slip its way southwards. the end of the night the brain will arrive in northern ireland, but making little overall ingress northern england. not cold one in the countryside. in the south in england and wales we could have pockets of frost in the coldest of spots. for weapons they, this weather front will move southwards, the weather will brighten up for scotla nd the weather will brighten up for scotland and northern ireland is. that could be a few showers here brought in under risk north—westerly wind. in the side that will stay dry

but will cloud over. the font is com pletely but will cloud over. the font is completely out of the way by thursday and thursday looks to be another quiet day. quite a bit of cloud around and western areas but there will be occasional bright or sunny spells. temperatures between ten and 1a degrees. looking forward to easter, low—pressure will often be in charge of our weather. the wind is coming in from the west and they will bring us a mixture of bright spells, sunshine but also a number of showers. that is true pretty much anywhere in the united kingdom, but we could see a spell of more general really getting into northern ireland later on sunday. the headlines at two.

the foreign secretary insists russia still has to think hard about it's support for president assad — as g7 foreign ministers fail to reach agreement on targeted sanctions. they have a choice now, because he's been exposed as a user of gas and chemical weapons. they have a choice of sticking with him, like glue, or deciding to work with the rest of the world towards a new political solution. united airlines apologises as footage of one of its passengers being forcibly dragged off a flight sparks outrage. new figures show 900 adult social care workers left theirjob every day in england last year — the uk care association says the system is close to collapse.