this is bbc news. the headlines at six: police release a picture of the manchester bomber carrying a blue suitcase, asking whether anyone saw him with it between the 18th and 22nd of may. the bbc has obtained cctv pictures appearing to show salman abedi shopping in the hours before the attack. hamerton zoo in cambridgeshire has been evacuated as police deal with what they say is a "very serious incident". british airways chief executive says he's sorry about the disruption caused by a global computer meltdown — but says he won't resign. will make a fool, exhaustive investigation and find out exactly what happened and make sure this will never happen again. tributes to the legendary blue peter presenter john noakes who has died aged 83. best known for his partnership with faithful dog shep and his daredevil stunts — his family say he'll

be greatly missed. and in the last few minutes, huddersfield has won a place in next year's premier league, after their play—off battle with reading went to penalties. in the past hour police have released another image of the manchester bomber, salman abedi, on the day he killed 22 people after a pop concert in the city. the image shows abedi with a blue suitcase. police are asking if the public seen

him between the 18th and 22nd of may. he visited the wilmslow road area and manchester city centre. and we can show you these pictures from this afternoon — which shows officers investigating last week's attack — police are aware of the footage and are working to see if it is connected with their investigation. they say anyone with information should contact the police. our home affairs correspondent june kelly has this report on the investigation. a young man in a hooded top, jogging pants and trainers, on his own on a sunday morning shop. in this footage obtained by the bbc, he looks relaxed as he is captured on cctv, browsing the shelves of the manchester convenience store. his till receipt shows he's spent £8.74 and he brought almonds, tuna, scouring pads and air freshener. staff in the shop believe this was salman abedi. this was the day before the bombing. while he was shopping, he was also in the final stages of planning the attack and preparing for his own death.

looking at that cctv, it is the same guy who has been in the shop several times in the past. he looks exactly like the guy they say has done the bombings. his eyes stand out so much from the guy we recognise from the past. his trainers match those that salman abedi was wearing in images released by the police. here, you can see his facial features. in the police pictures he seems to be wearing some of the same clothes. by this stage, he has his bomb on his back and is on the verge of committing mass murder. who was he connected with? this is a pivotal question for detectives in this massive counterterrorism investigation. overnight the focus switched to the english south coast, more than 250 miles from manchester. officers moved in on an address in shoreham—by—sea in sussex and arrested a man of 23. hejoins 13 others

already in custody. a normal neighbour. walked past him and, hello, how are you doing? that's all i really know of him. it has emerged that five years ago concerns began to be raised with the authorities about salman abedi's extremist views. since the bombing there has been criticism of the security service mi5. it has launched two enquiries into how it examined and assessed him. he wasn't considered an immediate threat. the home secretary has refused to be drawn on possible missed opportunities. this is still a live operation, arrests are still being made. it is right mi5 will be able to look back and find out what has happened in the past, but at the moment i will focus on making sure we get the operation concluded and successfully so. but after the atrocity at the manchester arena, should an intelligence agency be investigating itself? at this stage, it is appropriate that it is internal. the information is so sensitive

and there needs to be speed and, most importantly, they need to identify if there are threats to the uk. in the goodness of time, the intelligence and security committee of parliament would be an appropriate body to review what they come up with. there have been raids at new locations. this was whalley range in manchester. i think they are libyans, but i don't know much about them. they collect our parcels, we collect their parcels. they are a nice family. so it is shocking to see this activity and certainly the police here. a search, as well, 30 miles from here in the city of chester. while the police question those suspected of an abedi link, they're trying to build up a picture of the bomber himself and his movements in the run—up to the attack. we know how he spent some of his final sunday morning,

but after this, what did he do and who was he in contact with? greater manchester police have also been searching a second lancaster this afternoon in connection with the attack. forensics officers have been sifting through debris at a landfill site in pilsworth. emergency services and have been called to what they have described as a "serious incident" at hamerton zoo park in cambridgeshire. visitors have been evacuated and an air ambulance was sent to the 25—acre wildlife park near huntingdon. the zoo is home to 500 animals, including a collection of malaysian and white tigers. 0ur correspondent ben ando is at hamerton zoo for us. ben, what more can you tell us about what happened 7 ben, what more can you tell us about what happened? what we know at the moment is very sketchy. at least what has been confirmed officially. we know that the police and

emergency services were called at around 11:15am to the tiger enclosure here at hamerton zoo. that's a particularly popular attraction and many people have been treating online about how they were needed at the time —— tweeting and how they were rushed away from staff, who got people away from the area very quickly. ground ambulances and eight ambulances and the police arrived. there are still plenty of police vehicles here including two forensics units. that suggests this isa forensics units. that suggests this is a very serious incident and that's something the police have confirmed they said no members of the public and no children were hurt in the incident. it not immediately clear if the air ambulance did lift off with anybody on board. i have recently seen a black coroner's type van arriving here, which is a fairly ominous sign. thank you, ben.

the former blue peter presenterjohn noakes, who hosted the show in 1960s and ‘70s, has died at the age of 83. he was the bbc children's show‘s longest—serving presenter, appearing for more than 12 years. he was best known for his daredevil stu nts he was best known for his daredevil stunts and of course for his partnership with his trusty canine friend shep. 0n the line is former blue peter presenterjanet ellis. janet, thank you forjoining us this evening. very sad circumstances. very sad. tell us about your friendship withjohn very sad. tell us about your friendship with john noakes very sad. tell us about your friendship withjohn noakes because you did know him, didn't you?” friendship withjohn noakes because you did know him, didn't you? i did, through the programme and as a viewer because he was my presenter in the way that hopefully i am to some of the people who watched in the 80s and i loved his relaxed, anarchic approach, he was like a

naughty big brother, a cheeky authority. he was professional enough to look at the right camera, a nswer enough to look at the right camera, answer questions and make the programme run on time which was very important for a live show. when the programme celebrated its birthday, we we re programme celebrated its birthday, we were all brought together, so i didn't know him outside of television, but he didn't disappoint, he was just like television, but he didn't disappoint, he wasjust like he television, but he didn't disappoint, he was just like he was on the screen. cube is such a natural broadcaster. he really was. he always claimed that there was a massive gap betweenjohn noakes the man and john noakes on the screen. you give an edited highlights version of yourself on camera, but nevertheless there wasn't much to change from. you are just as enthusiastic and energetic and a lwa ys enthusiastic and energetic and always for a good cause. i don't think you forgot the fact that he a

responsibility to the audience and they were very young and overseeing they were very young and overseeing the world through his eyes. and you came after him as the blue peter presenter. he was known during the 60s and 70s and your time was in the mid—i9 80s. how much did he set the template for you as a presenter? he was on the right place at the right time. it wasn't that long before he joined the programme that children's television was very stayed, it was all a bit posh and a bit slow and people were nervous about television but by the time he joined the programme, all the people making children's programmes had grown up with television survey were experimental and more relaxed about things. he was allowed to have its own voice andy northern accent and was more relaxed. —— and a northern accent. there were some iconic children's presenters who all had

their own style and did not conform to what people thought they ought to be. janet ellis, thank you so much for sharing your memories of him. it's my pleasure. the chief executive of british airways has said a power surge in a data centre at heathrow airport was behind the it failure which has caused disruption for thousands of passengers over the bank holiday weekend. in his first interview since the problems, alex cruz, said the computer failure had nothing to do with either redundancies at the airline or cost cutting and he wouldn't be resigning. 0ur correspondent has been at heathrow airport throughout the day following developments and give us this update little early. i3 short—haul flights have been cancelled and they were between the hours of 9am and 1pm. so far this afternoon, things are running much more smoothly. i think ba is trying to avoid what's been labelled by some a pr disaster. alex cruz, the chief executive, up till today has limited his appearances to ba's twitter feed, describing things as a horrible time for passengers and understanding their trying experiences.

many have said that has been too little too late and that's why he has sat down today and done this interview with our transport correspondent. there was an absolute problem on saturday. the extent of the effect of the actual disruption affected some of our communication systems. we were unable to send the standard messages that we send to customers were there is a disruption or delay or cancellation. just right there and then on saturday, it was a big problem. from saturday night, many of those messages were starting to come through. we began to be able to tell the people. and yesterday we were able to reach out to most of the customers electronically.

i've been to terminal five, terminal three between picket time yesterday and this morning. i've been answering personally e—mails from passages that have been written to me. i've set up a special group of people who are helping me to answer expediently some of those e—mails. i'm not out of touch in terms of the personal drama that many of our passengers have had to go through in this particular instance. all our efforts at the moment are aimed at making sure that we address those needs of those passengers. we are trying our very best, we know that we find solutions for over two thirds of those passengers. by the end of today, there will be at their final destination and we are trying to address the needs of the remainder of the passengers. it's clear this will do financial harm to the company. some are talking they will have to pay compensation of £150 million. reputational harm, also, you have to think some 300,000 people, it's estimated, have been affected by what has gone on busy weekend, notjust here but globally, to what has been termed in the past the world's favourite airline. stay with us on bbc news. we got the

headlines coming up injust a mi5 is to review its own handling of information from the public about the threat posed by the manchester bomber new footage of him on the day before the attack, as the home secretary makes clear the focus should remain on catching his network. i think it's too early to try and look where mistakes — if they were made — might have been made. i think the important thing is to conclude the operation now. also on the programme. is to conclude the operation now. theresa may and jeremy corbyn face the public tonight in a televised debate as the election campaign steps up a gear. after two days of airport chaos the boss of british airways finally says sorry. the boss of british airways we will make a full investigation — exhaustive. we will find out exactly what happened then we will make sure that this will never happen again. what happened then we will make sure tributes to the blue peter

presenterjohn noakes who's died at the age of 83. presenterjohn noakes who's and the multi—million pound penalty that saw huddersfield town promoted to the premier league. that saw huddersfield town promoted good evening. mi5 is to hold an inquiry into its own handling of warnings from members of the public of the threat posed by the manchester suicide bomber salman abedi. the security service was alerted three times to abedi's extremist views before last week's attack. three times to abedi's extremist new cctv footage has been given to the bbc of abedi's movements the day before the attack. to the bbc of abedi's movements today a 16th arrest was made, and officers are searching a landfill site near bury. and officers are searching

from manchester, here's our home affairs correspondentjune kelly. a young man in a hooded top, jogging pants and trainers, on his own on a sunday morning shop. jogging pants and trainers, in this footage obtained by the bbc, he looks relaxed as he is captured on cctv, browsing the shelves of a manchester convenience store. his till receipt shows he spent £8.74 and he bought almonds, tuna, scouring pads and air fresheners. £8.74 and he bought almonds, tuna, this was the day before the bombing. £8.74 and he bought almonds, tuna, and staff in the shop believe this was salman abedi. looking at that cctv, it is the same guy that has been in the shop several times in the past. he looks exactly like the guy that they're saying has done the bombings. that they're saying his eyes stand out so much from the guy that we recognise from the past. from the guy that we his trainers match those that salman abedi was wearing in images released by the police. salman abedi was wearing in images and here you can see his face. salman abedi was wearing in images in the police pictures

he appears to be wearing some of the same clothes. he appears to be wearing some tonight police released this new image of him in manchester city centre on the day of the attack. new image of him in manchester city they are trying to find his blue suitcase. they say they have no reason to believe it contains anything dangerous, but they are asking anyone who sees it to be cautious. but they are asking anyone early today their investigation expanded to the south coast. in the sussex town of shoreham by sea, officers arrested a 23—year—old man. shoreham by sea, officers he is said to be a libyan trainee pilot. since the bombing there has been criticism of the security service mi5. has been criticism of it is now reviewing the way it assessed salman abedi. the home secretary has refused to be drawn on possible missed opportunities. to be drawn on possible it is right that mi5 are going to be able to look back and find out what has happened in the past. able to look back and find out but at the moment i'm going to focus on making sure that we get the operation concluded and successfully so. but after the arena atrocity, is it right that an intelligence agency is investigating itself?

is it right that an intelligence i think at this stage it is appropriate that it is internal. the information is so sensitive and there needs to be speed and the most important thing is they identify whether there are threats to the uk. is they identify whether there in the north of england there have been more searches at new locations. there have been more this was whalley range in manchester. i think they are libyans, but i do not know much about them. they collect our parcels, we collect their parcels. as well as the searches, there are going through thousands of hours of cctv as they try to build a picture of this terror network. to build a picture of june kelly, bbc news, manchester. to build a picture of meanwhile, the liberal democrats have said theresa may's hardline approach to brexit could weaken britain's ability to tackle terrorism. britain's ability the party's brexit spokesman nick clegg said britain could lose access to a vital eu criminal data base, which the uk used more than 500 million times last year. base, which the uk used more he said access to the system — known as sis — would be at risk

if theresa may insisted on opting out of the european court ofjustice. out of the european here's our political correspondent eleanor garnier. terrorists have attacked across europe. countries like france, belgium and sweden, as well as the uk, have all been targeted in recent years. as britain prepares for brexit, the lib dems are warning we could end up cut off from important security information. if the conservatives do not back down and admit they have got this wrong, and that they do have to abide by the rules and the european laws that underpin data—sharing, we will be cut off from some of the most powerful databases that we presently use to go after would—be terrorists and cross—border criminals. after would—be terrorists the schengen information system is a database of real—time alerts. it contains information on thousands of people, including suspected criminals wanted under the european arrest warrant. in 2016 the uk police and security services used it more

than half a billion times. services used it more the equivalent to 16 checks per second. the eu's leaders and the prime minister have said continued cooperation on security is a priority in the brexit negotiations. is a priority in the 0ut campaigning today, theresa may said she was committed to keeping notjust britain but europe safe too. i'm very clear that we continue to want a deep and special partnership with the remaining 27 countries in the european union and we will continue to be committed to working with others in europe both in terms of we want a comprehensive free trade agreement but also in terms of our security. a comprehensive free trade agreement the prime minister has previously indicated that if brexit talks end in failure and without a deal, our cooperation in the fight against crime and terrorism could be weakened. it is an indication she sees britain's police and security intelligence as a bit of a trump

card in the negotiations. in the wake of the attack in manchester, security and counterterrorism are likely to stay high on the campaign agenda. the challenge for whoever wins — keeping the public safe at home and abroad. keeping the public safe eleanor garnier, bbc news. keeping the public safe with 10 days until the country goes to the polls, theresa may and jeremy corbyn will take part in their first general election tv debate today but they won't be facing one another. the party leaders will be interviewed separately byjeremy paxman, before facing questions from a studio audience. 0ur political correspondent ben wright is outside the studio for us now. ben wright is outside so will this feel like the moment the election is restarting after the manchester attack? the election is restarting think it will feel like the l and i think it will feel like the labour and tory campaign is at least today are mobilising again the following the truce last week. senior

politicians from both the main parties are turning up now to spin lines and briefed journalists after this event is over. it is not a head—to—head debate, both leaders will take questions both from the audience before their grilled by jeremy paxman. i think the stakes for theresa may and jeremy corbyn are high. the prime minister will be wanting to calm jitters within her own party following confusion about the tories social care policy. there's a sudden imposition of a cap on care there's a sudden imposition of a cap on ca re costs there's a sudden imposition of a cap on care costs just a week ago and i think she will want to try to move the party beyond that and focus the campaign again on leadership and security, on brexit, something that theresa may was campaigning on earlier today, theresa may was campaigning on earliertoday, reminding theresa may was campaigning on earlier today, reminding supporters that brett said negotiations would begin just 11 days after polling day. forjeremy corbyn is also a big evening, a big platform, a chance for him to spell out a manifesto thatis for him to spell out a manifesto that is quite dramatically different to many of the policy

offerings that are being put forward by theresa may. so a lot riding on this for both of them and i think the strategists going into this will wa nt to the strategists going into this will want to land the key messages but there are dealing with an unpredictable studio audience. that is always a variable in this and thatis is always a variable in this and that is why these debates can often change the election whether in quite surprising ways. thank you. the chief executive of british airways alex cruz says he won't resign over the computer failure which disrupted tens of thousands of people's travel over the bank holiday weekend. in his first interview since the it crash, mr cruz said apologised — and said that a power surge had caused computerfailure, and that a back—up system hadn't kicked in. caused computerfailure, and that ba services have returned to normal at gatwick, but not at heathrow. to normal at gatwick, 0ur transport correspondent richard westcott reports. how richard westcott reports. can a computer glitch be

to how can a computer glitch be allowed to ruin holidays. the ba boss has broken cover to admit their back—up system fails. the actual problem lasted only a few minutes so there was a power surge and back—up system which did not work about point in time. it was restored after a few hours in terms of some power changes but took a long time for messaging and systems to come back up. terminal 5 is now getting back to something like normality but it's one thing getting people on their aircraft but it will take be a far longer to ease anger at the way that they handled the whole situation. the meltdown hits 75,000 passengers across the world. each with a different story but one main complaint. no one was telling them what was going on. i work in it and when there is an it problem it is basic enterprise practice to have a disaster recovery solution. they should have had a communication system and booking system in

different places so at least they could send us an e—mail. different places so at least they could send us an e-mail. you have to doa could send us an e-mail. you have to do a lot better in terms of me getting with people. because that is the number one, people accept sometimes there are problems but thatis sometimes there are problems but that is the number—i thing. sometimes there are problems but that is the number-1 thing. we're fully aware that communications must be better especially with social mini -- be better especially with social mini —— social media. so we will continue to invest in resources and ways in which we can directly reach out to people. ba made hundreds of it staff redundant recently. 0utsourcing jobs to india to save money. there may be terminals in this country of bea systems but they are now managed and applied by offshore people in india. let me put this to the boss, if they were still ba employees, we could assure him that that issue would have been resolved in minutes. and the systems

would be up and running. when i put it to the boss he flatly denied that outsourcing had made any difference. so totally unconnected, completely unconnected with all those redundancies and the outsourcing? absolutely, yes. apart from some short—haulflights absolutely, yes. apart from some short—haul flights from heathrow, absolutely, yes. apart from some short—haulflights from heathrow, ba managed to fly most of its passengers today. one estimate has put the compensation bill is around £150 million, you cannot put a price on the damage to their reputation. north korea has carried out another ballistic missile test — at least the ninth this year — prompting a protest from japan after it landed in their waters. prompting a protest from japan the scud missile, which was launched from north korea's eastern coast, travelled around 280 miles before crashing into the sea near the japanese mainland. crashing into the sea china has also condemned the test. crashing into the sea more than 200 drivers a day have been caught using their mobile phones in the month after the law was tightened. in the month after police across britain caught almost 6,000 motorists in march,

but the figure could be higher because seven forces didn't respond to freedom of information requests. because seven forces didn't respond drivers caught using mobiles now face six points on their licence and a £200 fine, double the previous penalty. the golfer tiger woods has been arrested on suspicion of drink driving. been arrested on suspicion the 14—time major champion was taken into custody this morning near his florida home and was released a few hours later. it's his second arrest for drink driving, his for drink driving, personal life came under intense scrutiny his personal life came under intense scrutiny after being charged with careless driving in 2009. there's been a serious incident at a zoo near huntingdon in cambridgeshire this afternoon. ben ando is there for us. ben, what more can you tell us? ben ando is there for us. the ben ando is there for us. police and emergency se we re the police and emergency services were called at 11:15 this morning and the zoo was immediately evacuated after reports of problems in the tiger enclosure. two members

of the zoo staff have come out and handed out a short statement, they we re handed out a short statement, they were too distressed to talk to us or a nswer were too distressed to talk to us or answer any questions. they say that one of their colleagues was killed at the zoo this morning. it appears to bea at the zoo this morning. it appears to be a freak accident, an investigation is underway and they hope more details can be announced as soon as hope more details can be announced as soon as they are able. at no point did any and all is explained the enclosures, and at no point was public safety endangered. they also save the zoo will be closed tomorrow. the police, you can see, are still here. certainly, that investigation will be asking serious questions about how it came to be, as we have just learned, questions about how it came to be, as we havejust learned, that questions about how it came to be, as we have just learned, that a zoo keeper was killed here at hamerton zoo part in the tiger enclosure this morning. at no point, they say, were any members of the public at risk. thanks very much. the former blue peter presenterjohn noakes has died at the age of 83. presenterjohn noakes has he hosted the show in the 1960s and 1970s,

and was its longest—serving presenter, appearing for more than 12 years. presenter, appearing for more david sillito looks back at his life. i'm upside down at 30,000 feet. i'm upside down! oh! i'm sure it does me good! i'm upside down! how's that, then? i'm upside down! blue peter has had many presenters, butjohn noakes was special — the cheery, funny daredevil from halifax. at this level, the plinth on which nelson stands overhangs the column. i found myself literally hanging from the ladder with nothing at all beneath me. that's a long way up, really, isn't it? in an age with a rather relaxed attitude to health and safety, the words, "and then it was my turn..." led to some startling tv moments. his trip down the cresta run was also terrifying... i thumped onto the ice and carried on down the track on my backside, still doing around 80 miles an hour. john noakes had started out in the raf before turning to acting

and landing thejob on blue peter. the yorkshire accent and the willingness to do anything for a laugh stood out in a rather more formal era of children's television. shep, don't bite him, he's a nice little fellow. that's enough! after 12 years, he and his dog, shep, were part of national life. get down, shep, give me back the script, you are making me grown! but he had tired of the risks and the workload and was happy to move on. he set off on a yacht and eventually settled in majorca. off screen, he was rather more shy and serious. thejohn noakes we knew was in many ways an act. johnny always had to have a character to play and so he invented thatjohn noakes,

not very different from him, but it was an extension of him and it was a john noakes that could do the things that he did on television, which the real john noakes wouldn't do. his skydiving was record—breaking and almost went wrong... and his meeting with a baby elephant... a little tv landmark. 0h, get off me foot! lulu hadn't stood on his foot butjohn noakes always knew how to get a laugh. millions of us are today saying goodbye to a much—loved part of childhood. the former blue peter presenterjohn knox who has died at the age of 83. ——john knox who has died at the age of 83. —— john noakes. now with news of the premier league's newest arrival and the rest of the day's sport — here's james pearce at the bbc sport centre. it's billed as the richest match in football. the championship play off final between huddersfield and reading has gone to extra time at wembley,

with a place in next season's premier league at stake. and huddersfield have been promoted after winning that match on penalty. here is the report. the last game of the english season, arguably the most important, certainly the most lucrative. it states, the final place in the season's premier league, a prize worth at least £170 million. 0ne year ago, huddersfield and reading would more likely to be relegated down promoted, but is now a royal occasion to decide who would rise to put all‘s promised land. huddersfield have been outside the top tier since 1972 and their hopes we re top tier since 1972 and their hopes were not helped by finishing like this... when it looked easierfor izzy brown to score than mess. reading tried their luck from further out but with no more success. there was barely anything to choose between the sides during the regular season and nor could

they be separated in regular time here. chances were few and far between at either end. an extra 30 minutes proved just tight so penalties would be needed and after jordan was denied by danny ward, this man made no mistake to send huddersfield town into dreamland. there are 45 year wait ended in the most matic fashion. england's cricketers have been soundly beaten in the third and final one day international against south africa at lord's. england were skittled forjust 153 with south africa racing to victory by seven wickets with more than 21 overs to spare. england had already won the series. the tourist eased to victory. england will now have to hope that this was just a blip before the champions trophy which begins later this week. britain's aliash bedene has won his first round match

of the french open, beating american ryan harrison 3—1. novak djokovic and rafa nadal also won today. johanna konta and andy murray are in action tomorrow. and the british lions will have upcoming matches beginning in august. back to the election, and as we heard earlier, the conservatives are keen to focus again on brexit, while labour hope to build on progress in the polls. one key battleground will be the city of wolverhampton in the west midlands, where nearly one in five is from an asian or african caribbean background. its three seats are held by labour — and a majority in the city voted to leave the eu at the referendum. here's our midlands political editor patrick burns on how the city might vote now. wolverhampton has a particularly diverse mix of ethnic minorities,

the asian community is by far the biggest. 0ne clear majority though, the 63% for leave in the referendum. harry, good to see you. to find out how the core labour vote is faring in all of this, i have come to the local sikh temple, or gurdwara. do you talk to friends and family around here about how they are going to vote in the election? what do they say about maybe having a change of heart this time? my other half is changing his heart, he would like to vote conservative now. and then, i have voted labour all my life, but i decided to vote conservative this time. my mind leads me to the conservatives. i voted for a conservative mayor. i voted conservative because of their policies for brexit. i think what we may be seeing here is a fragmentation of the labour vote, so striking there in the asian community

where the conservatives have been trying to win support for decades. well, now, maybe, brexit could be the game changer. in search of a wider reflection of opinion i move on. the reason why we are having this election, we are told, is because of brexit. is that what it really is all about for you? i haven't really brought brexit into it. i've thought about what these parties can do for people like me, i think that would be the best way for me to vote. which way do you think you're going to vote when the time comes? i'm going to vote for labour. i've voted labour all my life but i'm not quite sure how i'm voting this time. if i am not voting labour i won'ti vote conservative anyway. if i am not voting labour i won't vote conservative anyway. people are socially frustrated and use europe as a scapegoat and the labour party, for me, is going to be far more beneficial to the majority of the people than what i have heard than from the tories.

the city's main tram stop is myjourney‘s end as well. evening commuters are heading home from work. why do you think so many people in wolverhampton voted to leave the european union last year? i just think they want rights for british people back. how does this lead to people voting, do you think, between the different parties? for me, personally, conservative. because? i think they're the party to take us to the brexit we voted for. patrick burns, bbc news, wolverhampton. now let's return to our main story and the manchester bombing. it's a week since the attack that claimed 22 lives. the city is attempting to move on while still coming to terms with what happened. this afternoon, ariana grande, whose concert came to such an appalling end, said she would return to manchester for a concert at old trafford this sunday. chris buckler reports now on the city's response one week on. in the dam square, words mean

something. each stage of the last week the many messages have washed and robbed away, and each day, they are replaced with more messages of hope, of love, of solidarity. many flowers lay were there that night. at the manchester arena they were hoping to see ariana grande in concert, what they hope to be a memorable evening is only can no longerforget. memorable evening is only can no longer forget. the majority of people will be able to carry on but it isa people will be able to carry on but it is a comedy giving people will obviously, you know, change some of the things they do. the manchester arena remains closed behind barriers. sold—out concerts have been cancelled, and for those who escaped here and injured, the thoughts are of what could have been. i have had flashbacks and any distance have heard an ambulance

coming and! distance have heard an ambulance coming and i have just broken out into an absolute sweat. for each family, this sounds and seems that night still hold them. it is very surreal. i watched the news i do think that we were there, then there are all of those people who were killed, injured and we are sat here. a bank holiday is a family day and huge numbers are out enjoying themselves in manchester. however, there is no denying that on many of their minds is the truth that pa rents their minds is the truth that parents and children were doing exactly that last monday, when they we re exactly that last monday, when they were deliberately targeted by a suicide bomber. people are going to live in fear, aren't they? really? i do, yes. we have just been to hotel and parked ourcarand do, yes. we have just been to hotel and parked our car and there were some armed police checking things out and we got slightly panicked. the terror threat level has reduced

but this kind of police presence is stilljudged but this kind of police presence is still judged necessary. perhaps but this kind of police presence is stilljudged necessary. perhaps even just for reassurance. and people need that, including the injured, some of whom have onlyjust returned home. it has made me quite a frightening person, which is something that i have never been, and very, very weary. manchester has experienced a week of grief and mourning. seven days that have shaken spirits in the city, but it has been a time of unity, despite this event. and you can see more from the panorama special tonight: the manchester attack — terror at the arena. that's at 8:30pm here on bbc1. there's more throughout the evening on the bbc news channel, we are back with the late news at 10:00pm. now on bbc1, it's time for the news where you are. goodbye. this is bbc news.

the chief executive of british airways has been defending the airline in the wake of the computer failure which has caused chaos for tens of thousands of passengers trying to travel over the bank holiday weekend. in his first broadcast interview since the crisis started on saturday, alex cruz said a power surge was behind the collapse in its it systems and rejected union claims that cost—cutting was to blame. 0ur transport correspondent, richard westcott, spoke to mr cruz earlier today. the actual problem only lasted a few

minutes, so there was a power surge and a back—up system which did not work at that particular point in time. it was restored after a few hours in terms of hardware changes but it took a long time for messaging and the systems to come up again as the operation was picking up again as the operation was picking up again. we are and we will conduct this investigation right until the end, we will find out exactly why the back—up systems did not trigger at the right time and we will make sure that it does not happen again. one other thing i'm also being told, again, by people who have worked here in the past, is that there has been a brain drain. you have taken all of the experienced it people, made them redundant and outsourced that work to india to another company and they have said that as a result, you do not have the people here who could fix the problem.

you will always get problems but when things go wrong there is not the experience here to fix those problems, how do you respond to that? well, it is entirely not the case. in this particular case we are talking about a fault in a local centre, which has been addressed by local staff and managed by local resources throughout this whole period — before, during and after. so in this particular case those particular accusations do not apply. so where was this local power outage? it was in the heathrow area. correct. but heathrow is exactly where you do not have your experienced staff on hand any more because you have made so many redundant. there are no redundancies and outsourcing taking place around this particular hardware live operational systems resilience set of infrastructure. in this particular case it is all locally hired etc resources that have been attending to the maintenance and running of this particular infrastructure. i have been to terminals five and three between, i do not know, pick a time, yesterday and this morning. i have been answering personal e—mails from passengers that have been writing and have been writing to me. i have set up a special group of people who are helping me to answer very quickly some of those e—mails. of course, yes, i am not out of touch in terms of the personal drama that many of our passengers have had to go through in this

particular instance. all of our efforts at the moment are aimed at making sure that we address those needs of those passengers. the number—1 thing that people asking me to ask you this and this isa asking me to ask you this and this is a complaint that you get all the time, there is no information, there are no title announcements, the staff do not know what is going on. iam not staff do not know what is going on. i am not talking about the first hours after this meltdown, i am talking about this later, these people are not being told anything, they are pulling out their hair wondering if