hello it's tuesday, it's 9 o'clock, i'm victoria derbyshire, welcome to the programme this morning: gas leaks, damp, holes in the floor and cracks in the walls. for some, their new—build homes have become "uninhabitable" less than a year after moving in. this, this has broken me, and ijust can't believe how unlucky we've been to be in this position when it was supposed to be completely different to this. this programme has heard from people who bought from big—name builders, only to uncover numerous things wrong with the property, just weeks after they moved in. one expert says you've got more protection when you buy a toaster. we'll bring you the story in around 15 minutes‘ time. also on the programme, the grandparents of a four—year—old girl from london, who went missing in may this year, plead for information that will lead to her safe return. the little girl, who celebrates her birthday today, is thought to be with her mother who a judge says "poses a real risk to the girl's safety".

please give us a ring. let us hear eliana's voice, let us hear that you're 0k, both 0k. and, you know, we need to talk. let's have a meeting. that full interview before 11. and — sexting, online pornography, staying safe online, tra nsgender issues — should these topics be included in new sex and relationship education guidelines for schools in england? hello. welcome to the programme, we're live until 11. throughout the programme, we'll bring you the latest breaking news and developing stories. at around 10:15, we're expecting sentencing of 25—year—old arthur collins, found guilty of carrying out an acid attack in a london nightclub in april. he was convicted last month of five counts of grievous bodily harm with intent, and nine counts of actual bodily harm against 1a people after throwing acid in the face of a man during an argument.

we will bring that to you as soon as it happens. do get in touch on all the stories we're talking about this morning. use the hashtag victoria live and if you text, you will be charged at the standard network rate. sexting and online pornography are not included in sex education lessons in schools in england, but should they be? the department for education is asking parents and young people for their opinions about what should be covered. the current guidelines have not been updated since 2000 as richard galpin reports. what's different, and what's the same? the guidelines for teaching schoolchildren about relationships and sex have not changed since the turn of the century. and with lessons like this to be made compulsory in all of england's schools, an update is urgently needed, particularly given how much time many children now spend online. here, there are new risks, like sexting, when images of children are posted on messaging apps.

and there is cyber bullying, and the availability online of ha rd—core pornography. 0ften, young people do not necessarily know what is inappropriate in terms of behaviour and materials versus what is appropriate. they are confronted by so much stuff on the internet. but they often don't even know what is illegal and what is legal in terms of what they are doing. it really is time we update guidance. the government wants pupils, teachers and parents to suggest how sex and relationship education could be updated to make it more relevant. there will be a vigorous debate. i'm a mother of two and i have been looking for sex education to be more about healthy relationships, like friendships, as you get older, more appropriate, getting your first boyfriend at the end of primary school,

when people are starting to say "i'm going out with him," i want them and a girl or between a girl and a girl or a boy and a boy or whatever. at the end of this process, the government says its goal is to make sure young people learn the importance of healthy and stable relationships. richard galpin, bbc news. i know many parents watch the story. what do you want teachers to talk to your children about in school and what to be left up to you as their parent? do get in touch throughout the morning. ben brown is in the bbc newsroom with a summary of the rest of the day's news. an investigation into the cause of a train crash in the us state of washington is focusing on the speed of the train before it plunged off a bridge onto a motorway below. three people were killed and about 70 were injured after the train travelling from seattle to portland derailed on a bend in the line. a member of the national transportation safety board said it was too early to tell what

caused the accident but she said there was evidence the train had been travelling too fast. the investigator in charge has obtained a download of the data recorder on the rear locomotive. preliminary indications are that the train was travelling at 80 mph in a 30 mph track. the train was a i2—car train and it had a locomotive both in the front and back. amtrak estimates that 80 passengers were on the train with three crew and two service personnel in the cafe car. the crew went on duty at 5am and the train departed at 6am this morning. there were two stops and the last stop was 18 miles prior to the accident. four men from south yorkshire and derbyshire have been sas —— arrested

on suspicion of terrorism offences. three of the men, aged 22,36 and 41, three of the men, aged 22,36 and a1, were arrested at their homes in sheffield. a fourth man aged 31 was arrested at an address in chesterfield. all the men have been taken to a police station in west yorkshire for questioning. the royal navy's new £3 billion pound aircraft carrier, hms queen elizabeth, is leaking. the navy's deuchar flagship the navy's deucharflagship has a problem with the propeller shaft. —— future flagship. 0ur defence correspondent jonathan beale reports. earlier this month, amid much fanfare, the royal navy's largest, most expensive warship was being commissioned into service by the queen. i name this ship queen elizabeth. hailed as the most powerful capable warship ever to raise the white ensign. but what the navy did not say at the time was that she was leaking. according to the sun newspaper, a fault with a seal around one of the ship's propeller shafts has left her taking on up to 200 litres of water every hour. the problem was first identified during her sea trials earlier this year.

a royal navy spokesman insisted the fault was now scheduled for repair and that it would not prevent the 65,000—tonne warship from sailing again early in the new year. it's not clear how easy or how much the repair will cost, but it's believed to be one of a number of snags that will have to be rectified by the contractors. the first f35 international delivery. meanwhile, mps have issued a warning about the cost of the new aircraft that will eventually fly off her. the commons defence select committee says there has been an unacceptable lack of transparency over the f35 jets, with one estimate that each plane will cost more than £150 million. the mod insists the multi—billion pound programme is on track, on time and within budget. jonathan beale, bbc news. the government is to outline measures to tackle "race bias" in the criminaljustice system in england and wales.

it follows a report from the labour mp david lammy which found the system discriminated against people from ethnic minority backgrounds. thejustice secretary david lidington says work will be done on each of mr lammy‘s 35 recommendations, but it's understood a proposal aimed at boosting ethnic diversity among the judiciary has not been accepted. the grandparents a four girl who has been missing since may have appealed for help in finding her. eliana shand, who celebrates her birthday today, went missing from home in the summer. today, went missing from home in the summer. her grandparents appeal comes summer. her grandparents appeal co m es after summer. her grandparents appeal comes after evidence suggest is travelling with her mother, who has schizophrenia. we will have more on that story at around 10:30am when we will be hearing from eliana's rob ehrens when they explain why they have gone public with their appeal for help. —— eliana's grandparents.

there are calls for greater protection for home—buyers amid growing concerns about the quality of some new build homes. this programme has heard from people who bought properties from major builders and then experienced serious problems shortly after moving in. campaigners say that in such cases buyers often find they are powerless to insist that builders correct the faults. inmates at liverpool prison are being kept in the worst living conditions inspectors have ever seen, according to a leaked report seen by the bbc. inspectors found rats, cockroaches, and exposed wiring when they made an unannounced visit to the prison. a lack of leadership at all levels, including central government, was identified as the prime cause of the problems. the ministry ofjustice said it did not comment on leaked documents. the health regulator is warning that the nhs workforce is that crunch point and is calling on the government to act. the department of health in england says the nhs

currently has a record number of doctors and is expanding the number of training places by 25% but the general medical council says the supply of new doctors is failing to keep pace with demand and warns the service could suffer increasing pressure over the next 20 years. there are fears toys r us could colla pse there are fears toys r us could collapse after it was told to put £9 million into its pension fund. it has to come up with the money by thursday in orderfor the has to come up with the money by thursday in order for the pension protection fund to agree to the reta ile r‘s protection fund to agree to the retailer's restructuring plan. earlier this month, toys r us said it would close at least 26 uk stores, leading to the loss of up to 800 jobs. failure to agree a deal could put all of its 3200 staff at risk of redundancy. that is a summary risk of redundancy. that is a summary of the latest news. more from me at half was nine. already many e—mails from you about buying a new home and buy new i mean newly built and having problems pretty much as soon as you moved in. juliet

says," bought a new home listed on being as one of the most extensive estate in england, the company have refused to repair 91 ‘s nagging problems. the gate collapsed and a coke bottle was found inside a p i lla r" coke bottle was found inside a pillar". paul said, "i coke bottle was found inside a pillar". paulsaid, "i purchased a new home last december and have had multiple problems, mainly drainage. my multiple problems, mainly drainage. my garden is constantly flooded". heidi says on facebook, "people must be ready and educated if they think buying a new house me that is problem free, that is why they come with a 10—year warranty for snagging any problems as the house settles in. old homes have been lived breathed in and have bedded in, it is pretty obvious". you would think so, that a two—year guarantee from the builders, developers and a 10—year warranty from the national house—building council would sort you out but not so. 0ur house—building council would sort you out but not so. our film will show that in the next few minutes. do get in touch with us throughout the morning — use the hashtag victoria live and if you text, you will be charged at the standard network rate. let's get some sport. holly is able to new allegations

about the world of athletics on the daily telegraph. that's right, it has come from a daily telegraph investigation which apparently sent undercover reporters do world champion sprinterjustin gatlin‘s camp. we've heard that name before. they posed as representatives from a film company who were looking for a coach to train their actor to look like an athlete. they have said they filled justin gatlin‘s coach, dennis mitchell, and his occasional representative, robert wagner, and found they were openly talking about how they could octane performance enhancing drugs and even allegedly told reporters athletes can get away with doping because the drugs they use cannot be detected by tests. both have denied the allegations and the athletics integrity unit set up by the world governing body, the iaaf, and the us anti—doping agency, said they had opened an investigation into the claims and the iaaf president lord coe has said

the iaaf president lord coe has said the allegations are extremely serious and he knows the independent athletics integrity unit will investigate in accordance with its mandate. very serious allegation this morning. what has justin gatlin said? he responded on instagram with the statement in which he said he has already fired mitchell, as soon as he found out about it. he says he is not using and has not used performance enhancing drugs and that all legal options are on the table as he will not allow others to lie about him like this. this is a man with five 0lympic medals, the fifth fastest ever 100 metres time and he was the man who beat usain bolt in his farewell race earlier this year. it does feel as though we spend more time talking about his various doping bans than his achievements on the track. he's been suspended for doping twice in the past, first in 2001 when he was competing for the university of tennessee and in 2006 he was cited for testing positive for a banned substance and received a four year for a banned substance and received afouryear ban. for a banned substance and received

a four year ban. the fact he has immediately sacked as coach, dennis mitchell, is not surprising at this stage, he will be doing everything in his power to distance himself from the allegations. in the premier league, everton are doing really well now. six games unbeaten since sam alla rdyce well now. six games unbeaten since sam allardyce took over, less than three weeks ago. a win over swansea city last night moves everton up to ninth place in the table, hugely impressive considering that at one stage, everton fans had visions of a relegation scrap on their minds and 110w relegation scrap on their minds and now they are six points off spurs and they have a big home game against chelsea this weekend. the manager already has visions of peering into the upper reaches of the league. we have got to try and get a result against chelsea, then we will really know what we are made of. with this confidence, if we can go and get a result against chelsea on saturday, then we are really,

really going on the right track for finishing in the top half as high as we can. let's c of the lads can pull it out of the bag. may be getting ahead of himself but you can't blame him when you compare this to some of the rescue jobs he him when you compare this to some of the rescuejobs he had to perform in the rescuejobs he had to perform in the past, at sunderland and crystal palace, an impressive run so far so let's see if it can continue. thank you forjoining us. gas leaks, damp, holes in the floor and cracks in the walls — not things you'd expect to experience when moving into a brand new home. but this programme has heard from people who bought from big name builders — only to uncover hundreds of things wrong with the property — just weeks after they moved in. some even discovered major structural defects. campaigners say that when people do experience issues, they can find themselves powerless to force the builder to get things put right — and warn that the quality and workmanship of homes being built has drastically dropped — in some cases to shocking levels.

emma ailes has this exclusive report. many of us dream of owning our own home, a place to start a family and live happily ever after. with housing demand high and supply low, the government is pushing developers to build new homes fast. but in the rush to construct, are standards slipping? ten months in and we have these cracks and various other major issues on a brand—new house. some buyers find their dream home quickly turns into a nightmare. some of the mistakes, if you can call them that, are horrendous. and the biggest purchase they will ever make starts to crumble. britain is in the midst of a housing crisis,

not enough homes and many people priced out. the government has promised to build 300,000 new homes a year, an ambitious target. that's more than 800 new homes every day. and it's spending billions in tax payers' money to make that happen, with schemes like help to buy and financial incentives for developers. the market is dominated by a handful of big—name builders, all of whom claim to guarantee buyers quality and peace of mind. stylish, practical and characterful four bedroom home, built to the highest of standards. but the reality for karen stacey pope was very different. she bought a bovis home help to buy scheme. the problems started as soon as she moved in. there was a gap underneath the door and the door frame. we pulled the carpet back, pulled the underlay back

and uncovered the hole. it's fairly deep, about two foot down. slugs, worms, beetles, spiders... and they have their own personal entrance and exit route to our house. thanks to this added extra from bovis. we had a leak on sunday that's just drenched the walls and ceiling. nothing's been fixed and we are just left with a hole in the ceiling. there was a lot of mortar missing from around this area. they've actually filled some of it in. there's a big chunk missing there. how did they not put it in? we've got cracks running down and it seems to be cracking from up by the roof. this crack was here pretty much from when we moved in.

there must be some kind of movement going on if we are getting more and more. no, i'm not crying, although i am cross. and karen's problems didn't stop there. the wrong porch was built on, air bricks meant to stop the house getting damp and rotten were buried underground. her driveway is sinking. the list goes on. after numerous complaints to bovis, karen eventually hired an independent surveyor. he uncovered major structural issues. movementjoints which stop the house cracking up if the land shifts had been completely forgotten. he concluded... the building cannot bejudged to be currently fit for habitation. many of the concerns raised issues of health, leaving many of the areas of the property and its site unsafe to use. and he questioned how inspectors could ever have signed it off. we pushed and pushed ourselves to the absolute limit to get this house, and now we are in this position where — one — it's not saleable, and two, we've been told it's not inhabitable either so

we've lost everything. it is just heartbreaking because we can't even fight any more because we've run out of energy, we run out of money, we cannot do anything any more. we are just stuck here. we've got no choice but to be stuck here. sorry. bovis told us: the company said it had made significant changes to how it operates, including reducing the number of homes it planned to build, and it said it was working with karen and was determined to deliver a quality home. but karen is not alone. we spoke to buyers who bought from various big builders.

some had experienced hundreds of small defects, known in the industry as snags. others had more serious problems. they told us of unfinished roofs, badly fitted windows and doors, toilets overflowing with sewage, flooding, damp and mold, wonky walls and stairs, sloping floors, gas leaks, cracks and, like karen, holes on the floor. one man described coming home to a maggot and fly infestation and alljust months after moving in. the quality of workmanship is getting worse in the industry and the only one word answer to how it is, is atrocious. how people can walk away and give someone the keys to their home when there's a great big hole in the wall or the porch roof isn't finished or something, i don't understand. i don't know how they can go home and sleep nights doing that to people. it's just not right. from the chief executive in the boardroom to the man on—site sweeping up after the trades,

no one cares and no one in the process is really thoroughly checking that the quality is going to be there and the buildings and houses comply with current building regulations and warranty standards. indeed a survey by the house builders federation suggests problems with new homes are not a possibility, they are almost a certainty. 98% of buyers reported defects to their builder within a few months of moving in. a1% reported more than ten problems. and when people do have issues, they can find themselves powerless to get things put right. at the moment it feels like buyers are buying a promise that they see in advertising which is unrealistic. and then if their new house doesn't live up to those unrealistic expectations, they have very little recourse other than trying to get those things changed through the house—builder themselves. the arbitration service that's offered by some

of the house—building insurance companies can be very difficult to navigate, and so many people find actually getting their mp involved at the moment is the only option they've got. i think it's shocking for many people who buy a new house to realise the dream they have been promised isn't the reality they experience. the horrors faced by some new homeowners was the subject of an inquiry by a group of mps last year. it concluded that there are too many reports of new homes that are simply uninhabitable and inspections are not always up to scratch. it called for a new homes ombudsmen to be set up, saying current means of redress are inadequate. campaigners go so far as to say that, as things stand, there's more consumer protection buying a toaster than a new home. you wouldn't buy a car with a wheel missing and then expect to put it on once it's been sitting in someone's driveway. it's a silly analogy but that's what people expect to put up with.

the industry manages customers' expectations downwards. they actually say it's impossible to build a perfect house, and it's not. it's a real david and goliath issue. the only redress they've got is to go through the courts. buyers who go to court will run out of money long before the house builders ever will. new homes are guaranteed by the builder for two years. most also come with a 10—year warranty issued by the national house—building council. the same body also inspects and signs off finished homes. however it's faced criticism from some mps and campaigners, who say it's too cosy with developers — a claim it denies. some in the industry acknowledge it might be time for a new approach. the housing market is dominated by the major house—builders, they are under pressure. maybe the standards aren't up to the required level because of the growing skills shortage and the pressure to build, but that's not acceptable from the consumers' point of view. we need to ensure as an industry we are providing quality homes that

consumers can expect are fit for purpose. they are investing all their money in the biggest purchase of their life and it's not fit for purpose. we, as an industry, need to look at ourselves and say how can we improve that? that could be a range of improving the consumer codes for new homes or it could be looking at a national ombudsmen to address those problems that consumers can go to. but for karen and others like her, any such changes will come too late. the strain of trying to get her home put right has already taken a massive toll. i am a strong person, believe it or not! i know i don't look like one now, but i am. and this, this has broken me, and ijust can't believe how unlucky we have been to be in this position when it was supposed to be completely different. and you can read much more about that on the bbc news site —

it's currently the no 1 story on there. we can speak now tojo churchill, a conservative mp who is leading a group of mp from all parties to look at the issue of the quality of new homes — and how buyers could be better protected when things go wrong. we have so many messages already from people experiencing the same, as you saw in our film. from people experiencing the same, as you saw in ourfilm. your reaction first of all to what we have uncovered ? reaction first of all to what we have uncovered? just enormous sympathy for karen because it was the gentleman who said he'd been in the gentleman who said he'd been in the industry for 35 years, david and goliath. that's her home, it's your biggest purchase you ever make and yet, looking at it, you have less protection than a toaster. i used a kettle, ca r, protection than a toaster. i used a kettle, car, small purchases as example, you know where to go to get redress. with house—building and your home, people want to understand if there is a problem and, as we saw from the figures, there are a lot of

problems, how they get them sorted. how is it that inspectors are saying these homes are safe, they're structurally sound and signing them off? i think what you have is a problem whereby quality isn't naturally built into the system as it's currently working... and that's, if you're an inspector, that is yourjob? i think you have a problem where they inspect at various points through the build. it's one of the things from the last report that we did. we were actually saying, along with looking at a single ombudsman, because we know that redress is easier for people, if they only have one place to go, because at the moment the landscape's quite confusing and there's gaps between the four different 0mbudsman and so on. it's also, people actually need to feel confidence i think in the system. do you think developers and inspectors are too cosy? if i'm honest, yes, i do. at the moment, we have a system

whereby, not necessarily the inspectors, but the builders and the wa rra nty inspectors, but the builders and the warranty system, it's not clear to the consumer what they get, what they're the consumer what they get, what they‘ re covered the consumer what they get, what they're covered for. when you purchase the biggest purchase of your life — i mean karen paid £325,000. the average house price last month was somewhere around £223,000. you should be able to sign on the dotted line and actually get a home that's fit for purpose. many many of these new cases, the new builds, there is a two—year guarantee from the developers, a ten—year warranty from the national house building council. you talk about there being a national ombudsman, so it should be straightforward for the home enner to say, there's a problem here, here is the guaranty and the warranty, sort it. you would think so. that is the problem with the system. once you have reported yourfault, how long for them to sort it out.

karen's been sat there since 2016. she still has these problems. it's christmas next week. she wants her home to be as she wants it. i have a post bag full of people writing saying they can't live in their home as they want to and it's not fair. so after the two years, the nhbc guaranty clicks in, but that's for major structural defects —— guarantee. your government is vigorously encouraging house—builders, develops, to build more, it's not necessarily kicking in yet but that's your mission. yes. do you take any responsibility for this rush to build and potential problems people are experiencing?” think there's been a problem in the industry for a long time so no. as we have seen an increase in house—building, as the numbers have actually homes delivered goes up, the quality, the number of problems

is also rising. it shouldn't be an either or. a new home or a quality new home. it should be a given. as we are delivering more homes, people should be assured of the quality and thatis should be assured of the quality and that is what we want for them. some of the messages, the quality, it's a shocker, it's almost unbelievable.” know. cam says, i bought a house from a developer 11 years ago, it was cold in parts where it shouldn't have been, the builders left gaping holes in the bathroom and kitchen and hoped i wouldn't notice because the kitchen units and bath covered them. what made this worse is that them. what made this worse is that the floor was supposed to be fire proof, as there are garages underneath. if a fair occurred in the dwa raj, the smoke would have penetrated into the bedroom. this was subsequently remedied. it also turned out they forgot to insulate some of the cavities. —— garage. the plumbing waste pipe went upwards. 11

yea rs on plumbing waste pipe went upwards. 11 years on the house is still cold and my bills for a one—bedroomed coach house are the same for a three—bedroomed house. the nhbc guarantee is supposed to protect you when a regional manager suggests you put a curtain up to block out the cold for a new build, that kind of sums up how unprotected the consumer is. if we had a national ombudsman, which is something you are pushing for. we already have the housing ombudsman, the property ombudsman, the property redress scheme, what difference would a national ombudsman make. you have got four schemes and you still have gaps and people fall through the system. we wa nt people fall through the system. we want a single point of contact for redress would would give people the ability to understand where they can go to get the problem sorted but actually, what you are pointing out is the system is deeper than that, we should be looking for clerk of works and people who can inspect buildings properly as we go through.

arguably, people, when they sign on the dotted lines are the biggest purchase of their lives, their home, have that guarantee of quality and consumer protection. greg, "my new—build house was a plumbing disaster, dirty water coming out of the taps, bath pipework was not tied and so the bath leaked into the living room, plasterboard smashed, not cut, to make a hole for the exit pipe to the dirty bath water, the bathroom toilet not installed directly so the coupling came loose and foul water came to the living room, the fault was hidden inside a plasterboard box, it cost me over £500 in an insured losses and the builder eventually medical division towards my costs, the latest disaster was that the ensuite toilet leaked, flooding the ensuite and staining part of the bedroom carpet". paul has e—mail and sent photographs, "we bought a new flat in 2015 and have since had problems with the garden, which is flooded". as you can see. "it is impossible to step as you can see. "it is impossible to ste p o nto as you can see. "it is impossible to step onto the garden and they have

been unwilling to solve the problem". it's not fair. no, absolutely an understatement but you are right. don says, "i find it amazing that when you buy new car that costs £20,000, you get a three ora that costs £20,000, you get a three or a five—year warranty yet with the new, £200,000 plus ask you get one or two—year warranty which is probably not worth the paper it's written on". that is why we are calling for the inquiry, there is clearly stuff to do from everybody, from the house—builders, to ensure they put their own house in order and that we get some independence and that we get some independence and clarity in the system to begin to protect people. thank you for joining us. your own experiences welcome, of course, i have many more m essa 9 es welcome, of course, i have many more messages like that which i could read throughout the programme. time to get the latest news with ben. pa rents, parents, teachers and young people in england are being asked to suggest what should be included in new guidelines for teaching children

about sex and relationships. the current guidelines have not been updated since 2000 and do not address issues like sexting at online pornography. ministers say it is an and want new guidance for autumn 2019. four men from south yorkshire and derbyshire have been arrested on suspicion of terrorism offences. three of the men, aged 22, 36 and a1, were arrested at their homes in sheffield. a fourth man aged 31 was arrested at an address in chesterfield. all the men have been taken to a police station in west yorkshire for questioning. investigators say a train which crashed in the us state of washington, killing three people, was travelling at 80 mph in a 30 mph zone. around 70 people were injured, ten seriously, when the train plunged off a bridge onto a motorway below. the royal navy's new £3

billion aircraft carrier, hms queen elizabeth, is leaking. the navy's future flagship, which was commissioned by the queen less than two weeks ago, is a problem with one of its propeller shafts. the fault was first identified during sea trials. a spokesman said the aircraft carrier is scheduled for repairand aircraft carrier is scheduled for repair and will be sailing again early in the new year. the government is outlining measures to tackle race bias in the criminal justice system in england and wales following a report from labour mp david lammy which found that the system discriminates against people from ethnic minority backgrounds. the justice secretary from ethnic minority backgrounds. thejustice secretary david lidington says work will be done on each of mr lambie's 35 recommendations, but it is understood that a proposal aimed at boosting ethnic diversity among the judiciary has not been accepted. that is the latest bbc news. more from me a bit later. holly has the sport. we will look ahead to the response from world champion sprinterjustin

gatlin after those doping allegations made against his coach and agent. an investigation is currently underway after the daily telegraph said undercover reporters we re telegraph said undercover reporters were offered performance enhancing drugs by dennis mitchell and robert wagner. both deny the allegations. sam alla rdyce has wagner. both deny the allegations. sam allardyce has his eyes on the prize top half finish in the premier league afterformer prize top half finish in the premier league after former strugglers everton beat swansea 3—1, their fourth win in five games. west ham could be without midfielder manuel lanzini for tonight's carabao cup quarterfinal with arsenal after he was charged with diving in saturday's game against stoke. more on all those stories at 10am. thank you. sexting, online pornography, staying safe online, transgender issues. should these topics be included in new sex and relationships education guidelines for schools in england? guidance on how sex education should be taught in schools hasn't changed in nearly two decades despite our rapidly changing world. and so now, the department for education is asking parents and young people for their opinions

in an eight—week call for views on what should be covered. i know lots of parents watched our programme so tell us what you think. we can speak now to haafiza noor, who's a 21—year—old university student. toby hollins, who's a sixth form student, who volunteers for the sexual charity brook and kate parker is the director of the schools consent project, which goes into schools to teach kids about the law when it comes to things like consent and sexting. and anne lyons is head of the national association of head teachers. thank you forjoining us. 0k, thank you forjoining us. ok, so, what do you think should be included, toby, that certainly wasn't when you were taught sex education? i turned 17 last month so the education guidelines are as old as me. 0bviously, the education guidelines are as old as me. obviously, the internet, in 2000, it was a baby and it has grown so there needs to be more emphasis on the influence of the internet, the way teenagers use the internet, looking at online pornography and

the relationship there, talking to each other online as well as needing to be, i don't know, more on consent, and as well as the way they talk to each other about sex, because there is lots of misinformation. like what? pornography online is rampant so they will talk about, boys especially, talking about women in a very degrading way, very disrespectful. they need to learn and be educated. are you happy with the teacher doing that or is it down to pa re nts ? the teacher doing that or is it down to parents? i think teachers should do it because everybody‘s home life is different, with parents, there's religion and all kinds of different factors involved. 0bviously, schools go about it a different way because they have teachers, or they bring in people from externally which is good, i think some unqualified coming in is good but at the same time teachers need to be trained so if any issues occur after that, a few months later, the person that came in has gone somewhere else so teachers need to be trained to deal

with issues that arise in the classroom and in the school environment. haafiza, you are 21 now, do you remember what sex and relationship education was like, what it covered? what should it cover now? well, it was more about sex education when i was in school and it was really basic. give us an example. it just and it was really basic. give us an example. itjust kind of cover... what can i say an air? use the correct terminology! it covered genitalia and how to put on a condom. it spoke about stds that you could get. it never cover things like lgbt could get. it never cover things like lg bt relationships could get. it never cover things like lgbt relationships or how relationships should be. we were never really told that you could... rather, we were never made to feel like we did go to a teacher to talk about sex and relationship. it was kind of like, even in school it was treated as to blue. interesting. scott is 26, he is gay, you talked

about the fact lgbt issues were never mentioned at school. scott, hello. watching from glasgow, thank you for talking to us. what do you think should be included? my problem i had think should be included? my problem ihad in think should be included? my problem i had in school was that i was kind of told that having a gay relationship was ok but i was not given any more support than that. i was not told where i could go for support. whereas a lot of the heterosexual pupils in my class were told they could go to various places told they could go to various places to get information whereas i was just left to find it out myself. interesting and had you had the information, would it have made coming out any easier?” information, would it have made coming out any easier? i think it would have made coming out easier and also i think it probably would have led to less experimentation as well in terms of the things i was

getting up to at that kind of age, that i probably shouldn't have been getting up to. that is quite problematic and i think it is quite a big problem in the lgbt community. what do you say to those who say it is not for teachers to be doing it in school, it is up to parents?” think part of that is true. i think that some of its needs to come from parents but also some of its needs to come from teachers. i think a lot of family units, there are problems there with religion, problems with other cultural aspects, that it is not accepted, so it should really be coming from teachers and obviously, teachers should be trained to know about these issues as well because they may not have experienced them in their personal life either. thank you, scott. kate parker is from the

school ‘s consent projects are you go into schools as an external organisation, teachers are not doing this. what do you talk to the children about? we sending lawyers and postgraduate law students to speak to 11—18 —year—olds specifically about the legal definition of consent but also keep sexual and communication offences. like sexting? yes, revenge born with stu d e nts of like sexting? yes, revenge born with students of a certain age but we also look at things like the age of consent, the definition of consent, bystander intervention, appropriate responses to begin disclosure, what to do in the event of an attack. we cover a number of different topics in an hour's cover a number of different topics in an hour ‘s workshop, it is very full but we have found sexting has increasingly been a topic that teachers and students are desperate to talk about. because they don't know the law? remind our audience what it is to either sending an image of yourself naked or somebody else receiving it. width taking, possessing or distributing an indecent image of someone under 18

including yourself is a criminal offence. and you just need someone with no clothes on? it can mean that, it's a boring threshold in law, it is a subjective assessment ofan law, it is a subjective assessment of an objective understanding so basically, what a member of the jury would think wider society would consider to be indecent. but indecent to a 13 does not really mean anything. we do it when it's likely to be breasts, your bum, mean anything. we do it when it's likely to be breasts, your burn, your genitalia. how many young people are aware it is against the law? not very many. it is a section of the workshop where the ears prick up and lots of questions, in. is that the kind of thing that would be useful? yeah, iwas kind of thing that would be useful? yeah, i was going to say that when i was in school, it was quite outdated, sex education, and it did not really touch on the fact we were using the internet, trading images and so on. that is a good thing to be taught now. that is pretty...

pervasive. prolific, persuasive, popular, whatever you want to lose. cani popular, whatever you want to lose. can i ask you about lgbt issues, something that would have been imported for scott and haafiza raised it and transgender issues, should they be included in the updated guidelines? yes, we have been pushing for updated guidelines so we welcome the consultation. what is important and i think the key phrase is age—appropriate. so i think that is really important. we would support in secondary schools, there should be teachers who are specialists in this work. in the primary school, there needs to be good training for teachers so they can work with their class. if i give you an example, in my school, in the reception class, the children will perhaps, when a parent has had a baby, so they might bring the baby

in to see the children, and perhaps they can give it a bath, and the reception class will go out to a farm, that is appropriate, the beginnings of psa chief. a real baby comes in and be reception did give ita comes in and be reception did give it a bath? know, the parent does. i was going to say! the parent gives it above but the children are learning. yes, age-appropriate. why is your organisation saying that lg bt is your organisation saying that lgbt issues should be included? why is it important in your view? because we need to be teaching our young people about the world in which they live and it is really important that they know that there are many different relationship setups. i think parents need

supporting, particularly in the primary school, we work closely with pa rents primary school, we work closely with parents so if we have trained teachers that no appropriate ways to teachers that no appropriate ways to teach and talk to children. —— that know the appropriate ways. and you agree with that. thank you for joining us. we'll bring you more on the greater protection needed for home—buyers amidst the shocking quality of the new homes. some shocking examples from you this morning. thank you. nick says nearly three years in, we have 26 outstanding defects that the ombudsman ordered to be put right. but the builder simply ignores them. several of these are serious breaches of building regulations. the hot water system was never commissioned, as the regulations require and had serious errors in safety systems. drain covers collapsed and the drains have parts missing that allow rats free access

between the sewers, the grounds and our flat rooves. all these things are breaches of building regulations but none of the plumbers, site managers or building control seem to have the necessary knowledge or respect of the regulations. this is the same root cause as the contempt of regulations that led to the g re nfell of regulations that led to the grenfell fire. buying a new build was the worst mistake of my life says nick. i would urge anyone thinking of doing it to walk away, it's an industry that is completely out of control. wow. thank you very much, nick. more messages from you throughout the rest of the programme. thousands of women are sharing their own breast milk via social media groups in an effort to help others, a bbc west midlands investigation has discovered. 0ne facebook page has seen its followers go up by 600%, to nearly 18,000, in less than five years. the practice is often used by mothers who aren't able to produce enough breast milk for their baby, and others who produce more than their children need. but there are concerns that because the donors aren't screened,

diseases like hepatitis and hiv could be passed on in the milk. we'll be talking to mums and and an mp and a doctor, but first emma ailes went to meet tara cauchi, who started using other women's breast milk to feed her son micah after realising she couldn't produce enough. so i had intended to exclusively breast—feed as was recommended but i had required breast surgery when i was 18 and so my milk ducts had been severed a bit and i wasn't able to produce as much milk as he needed. so we started to mix feed, we introduced formula, and i'm definitely not anti—formula. i think that it's best, right? what works. so we started doing that but he wasn't thriving. he started to lose a lot of weight. he dropped two percentiles on his chart. it just wasn't working, he started getting really sore skin and towards the end of that formula

journey he just got covered in eczema. he was having stomach issues, he was struggling all night to poop and itjust wasn't a very good time for us. and it's really kind of scary, not knowing what to feed your kids. and we just thought, well this might be a risk but we definitely know formula is not working so let's try it, and we did, and he's done amazing. his skin has cleared up pretty much almost completely, no more stomach issues. he's super active, he's very much thriving and it's just been really brilliant. why are you getting upset? itjust seemed like there wasn't a lot of help through the nhs, and to be able to turn to another mother was brilliant and they basically kept him alive so we are super grateful. we've had mums who have given us milk because their babies can't

or won't take the bottle so they have all this milk that they saved but can't use. some mums donate because they have a huge oversupply. one of our regular donors, she had twins and she was making enough milk for triplets. so the great thing about it is you meet them, right? you connect with them on facebook but then you go and meet them face—to—face and you see their home, and see in their eyes that they are good people. they just want to do something that's helpful. let's talk to sarah mchugh, who donates her breast milk via a facebook group and baby harriett, rebecca poole who receives milk from sarah for theo here, dr natalie shenker, a director of a human milkbank and snp mp alison thewliss who chairs a group

of mps on infant nutrition. welcome all of you. sarah, why do you donate milk? hi. so, iwanted welcome all of you. sarah, why do you donate milk? hi. so, i wanted to feed harriet but unfortunately, we had a lot of difficulties with that despite a lot of help. so i started expressing milk to then feed harriet via bottle. but i ended up with, as was mentioned in your little introduction there, too much milk. soi introduction there, too much milk. so i started looking into donating it because otherwise it's just throwing it down the sink really which, for all my hard work and all that good milk, would be horrible. soi that good milk, would be horrible. so i looked into denegotiating to the milk banks which i do so i've donated regularly to milk banks via in terms of completing health

screening, having blood tests, complying to their sterilisation processes and temperature—checking processes . processes and temperature—checking processes. but sometimes i had milk and for example didn't have bottles to put it in orfor and for example didn't have bottles to put it in or for whatever reason i couldn't donate it, so i did store it in my freezer and that is when i looked for the more informal routes of donating the milk. hence rebecca receiving your milk. indeed. tell us why it's significant for you that you receive expressed milk from another mum? theo when he was born dropped quite a lot of weight, from the 98th percent isle down to the ninth percent isle. my milk wasn't enough to meet his demand. knowing i myself and my older little one who is nearly three as well have milk intolerances, we are not allergic but we do react very badly to it, i didn't want to bring theo up on formula. so i looked into milk donor, or receiving

it from a donor. i couldn't afford the milk bank milk, it was too expensive and i happened to stumble across the human milk for human babies page on facebook, that's where i met sarah. how do you know the milk you receive from sarah is safe ? the milk you receive from sarah is safe? lucky for me, sarah donates to neal owe natal already so i know she's gone through the correct screening she's gone through the correct screening processes. she's gone through the correct screening processes. if sarah had not been registered with that and been through the screening process, i would have asked certain questions and would have asked for certificates of testing and things that a mum may have done. those certificates of testing, are they available for everybody or anybody who is donating milk? no. no. that is the worry? they need to get it themselves. what do you think of this? it's a great thing that people are willing to donate their milk and are willing to donate their milk and are happy to do that, they are donating to milk banks as well. i

would have concerns that if it's somebody you have never met or don't have a relationship with, that you don't have any kind of sense of the safety or the voracity of that milk as well. it's not necessarily the risk of infection which would be pretty small, but it's other things like, is the mum on any medication that might affect the breast milk, have they ta ken that might affect the breast milk, have they taken any alcohol, do they have they taken any alcohol, do they have an illness themselves because breast milk changes on a daily basis as well, responding to the needs of the baby. so you have to be conscious of that. you also don't know how it's been stored, transported and whether or not that would meet the same safety standards that milk banks are required to have. is it something that the government should get involved in or be worried about? it's something they should certainly look at. there are strict guidelines around milk banking. there aren't for this kind of volu nta ry banking. there aren't for this kind of voluntary sharing though. we need to have a wee look at the guidance that's there at the moment that doesn't seem to be on the radar from

the questions we've asked so far. it's something we need to look at more widely in the wider context of infa nt more widely in the wider context of infant feeding because there isn't a strong enough network of milk banks across england. it tends to be down to individual hospitals to decide to ta ke to individual hospitals to decide to take that up. they don't open 24—7, so take that up. they don't open 24—7, so if people wanted to donate they may not be able to necessarily. hello, dr shenker at the milk bank. there aren't potentially enough human millbanks, hence this informal arrangement via facebook. what do you think of it? i would take issue that there aren't enough milk banks, the question is the issue of scale. it's expensive to run a human milk bank. we are operating as a social enterprise outside the nhs with the view that we can meet the demand that we know is out there. milk banks have true derisionly been there to —— traditionally been there to provide milk to premature babies.

0ur donors go through a process similarto 0ur donors go through a process similar to donating blood. we need a regionalisation of milk banks and a sense and strategy working with government and with the uk association for milk banking to really make sure that there's equitable provision and assured provision across the country. in the meantime, to you accept this informal network of mums getting together to help each other which in one sense is really empowering and moving ina one sense is really empowering and moving in a way, do you think that is filling a demand on the other hand is ok? absolutely. i mean, women have done this for millennia and that's how our species evolved is that women who couldn't breast—feed were supported by other mums in the community. we'd like to work to bring elements of safety into that to ensure babies are not harmed in any way. accidentally by very well—meaning mothers in this what can be a wonderful arrangement. sarah, have you ever... sorry, go on, rebecca? i was

sarah, have you ever... sorry, go on, rebecca? iwas going sarah, have you ever... sorry, go on, rebecca? i was going to say, for us, i firmly believe that a mother is feeding her own baby her milk would not give that milk to another baby knowing that there was an infection of any kind there. there would be no malice whatsoever. you are probably right, but you don't know. i mean, as alison said, the mum might be on certain medication which might have an effect on the breast milk. we'd all like to think mums are kind and want to help other mums. there is the aspect they may not know, for example, if they are suffering with or have a viral infcion. they may not know. but the risks are minimal. there is research out there to show that, i mean maximum of 20% chance that you could catch a virus through the feeding aspect. so when you make that informed decision and have the open discussion, so me and sarah had a good chat, if i wasn't receiving milk from sarah and selected another

mum, the conversations would have been brutal to an extent. mum, the conversations would have been brutalto an extent. in mum, the conversations would have been brutal to an extent. in what way, what would you have asked?” would want to know personally gluten and dairy medications, i would want to visit the house, sol and dairy medications, i would want to visit the house, so i want to go and say hi to them, see what their environment is like, my gut would then start giving me warning signs if there were any issues. 0k. well, thank you all of you, i'm really grateful for you talking to us today. thank you so much. harriet‘s been a delight, she's been so well behaved. let me tell you, rebecca, we have never had a sleeping baby on this programme before, usually babies run amok in the studio and we love it! we also love sleeping theos as well. thank you very much for your time. we'll bring you the latest news and sport in a moment. let me bring you this news — a prisoner called paul black who wants smoking in jails to bea criminal black who wants smoking in jails to be a criminal offence has lost his legal battle at the supreme court.

we'll bring you more reaction to that in the next hour of the programme. but an inmate called paul black who wants smoking in jails to be made a criminal offence lost his battle at the supreme court. he was concerned about his own exposure to second hand smoke and he wanted illicit lighting up in jails second hand smoke and he wanted illicit lighting up injails to be a criminal offence, wanted the same level of protection from the risks posed by passive smoking as "non—smokers living in the wider community" but has lost his case. the latest weather now. it's way colder today matt, what is going on? it certainly is. we have had a chill across the country this morning, particularly for england. the fog we saw overnight has lifted quickly but the frost and the ice is around. lovely shots across some parts of england at the moment but on the pavements and roads, it's slippy and a big temperature contrast. minus fourin a big temperature contrast. minus four in bournemouth but almost 20 degrees warmer in highland scotland at 15 at the moment. the temperature

contrasts will exist to a certain degree through today. the reason it's warmer in scotland and northern ireland, we have south—west winds here, a lot more cloud, so temperatures didn't drop much through the night. the temperatures will rise in the moray firth later on. increased amounts of cloud in northern england and the midlands. a few lyngering fog patches there. they lynger in east anglia. temperatures only around four or five, as opposed to 1a in the moray firth. into tonight, a lot more cloud around. victoria will be happy, it won't be as cold out there. wet and windy weather spread across northern ireland and scotland. drizzle for england and wales, misty over the hills and whilst the odd pocket of frost and fog is possible with outbreaks to the east of england and later in the north—west of scotland, most will be frost—free. a damp start for early risers, southern scotla nd start for early risers, southern scotland and northern ireland. that

patchy rain and drizzle moves into the north and north wales through the north and north wales through the day. gloomy through the afternoon. to the south of it, a lot more cloud than we have been used to. a few cloud breaks but it will be milder than we have seen so far and still faring not too bad in scotla nd and still faring not too bad in scotland and northern ireland as far as temperatures are concerned. here, as temperatures are concerned. here, a better chance of sunshine. into thursday, the weather front is further south so a few spots of rain and drizzle. mild weather in the south. brighter in the north but it will feel colder and there could be some frost around through thursday night into friday morning still. that will gradually give way to milder weather through the weekend. christmas day chart, at the moment, it could change, but wet and windy weather spreading across england and wales and turning colder and there could be some wintry showers. hello, it's tuesday, it's 10 o'clock, i'm victoria derbyshire. this morning: "uninhabitable" new built homes with countless problems. we hear calls for greater protection for home—buyers amid growing concerns about the quality of some new—build homes.

we're in a position where one, it's not sellable and two, we've been told it's not inhabitable either, so we've... well, we've lost everything. so many of you getting in touch to share the problems you've experienced. we'll hearfrom some of you in around 10 minutes' time. also on the programme — the grandparents of a four—year—old girl who's been missing since may plead for her safe return. elliana shand is thought to be with her mother, who has schizophrenia and, according to a judge, poses a very real risk to her daughter's safety. i do have a bizarre understanding of why they'd do it. i don't agree with it but i do understand why the did it. understand why they did it. but it's not in the child's interest and it's certainly not in jessica's interest. the full interview before 11am. and we are shortly expecting the sentencing of reality tv star ferne mccann's ex—boyfriend

arthur collins, who threw acid over a group of men in an east london nightclub. we'll bring you that when we get it. good morning. here's ben brown in the bbc newsroom with a summary of today's news. four men from south yorkshire and derbyshire have been arrested on suspicion of terrorism offences. three of the men, who are aged 22, 36 and a1, were arrested at their homes in sheffield. a fourth man, who's 31, was arrested at an address in chesterfield. all of the men have been taken to a police station in west yorkshire for questioning. investigators say a train which crashed in the us state of washington, killing three people, was travelling at 80 mph in a 30 mph zone. around 70 people were injured, ten seriously, when the train plunged off a bridge onto a motorway below. preliminary indications are that the

train was travelling at 80 mph in a 30 mph track. the train was a 12—car train and it had a locomotive both in the front and back. amtrak estimates that 80 passengers were on the train with three crew and two service personnel in the cafe car. the crew went on duty at 5am and the train departed at 6am this morning. there were two stops and the last stop was 18 miles prior to the accident. parents, teachers and young people in england are being asked to suggest what should be included in new guidelines for teaching children about sex and relationships. the current guidelines have not been updated since the year 2000 and don't address issues such as sexting and online pornography. ministers say this is "unacceptable" and want new guidance for autumn 2019. there are calls for greater protection for homebuyers

amid growing concerns about the quality of some new—build homes. this programme has heard from people who bought properties from major builders and then experienced serious problems shortly after moving in. campaigners say that in such cases, buyers often find they are powerless to insist that builders correct the faults. the royal navy's new £3 billion aircraft carrier hms queen elizabeth is leaking. the future flagship commode was commissioned by the queen lesson two weeks ago, as a problem with one of the propeller shafts. the fault was first identified during sea trials. a spokesman says the aircraft carrier was scheduled for repair and will be sailing again early in the new year. the grandparents of a four—year—old girl who has been missing since may have appealed for help in finding her. elliana shand, who celebrates her birthday today, went missing from her home in the summer. her grandparents' appeal comes

after evidence suggests she is travelling with her mother, who has schizophrenia. and we'll have much more on this story at around 10.30 when we'll be hearing from elliana's grandparents, who will explain why they've gone public with their appeal for help. the government is to outline measures to tackle race bias in the criminal justice system measures to tackle race bias in the criminaljustice system in england and wales following a report from labourmp and wales following a report from labour mp david lammy which found the system discriminates against people from ethnic minority backgrounds. the justice people from ethnic minority backgrounds. thejustice secretary david lidington says work will be done on each of the 35 recommendations but it is understood a proposal aimed at boosting ethnic diversity among the judiciary has not been accepted. in a few minutes, we will be speaking tojeremy crook, who was part of david lammy‘s panel and help produce the report. that's a summary of the latest bbc news — more at 10.30. we're going to talk to some of you

around the country about the problems you have had with new—build homes so stay tuned. get in touch an e—mail, twitter, whatsapp and facebook, which is growing in popularity, thanks to you. here's some sport now with holly. we start with the news an investigation is underway following the allegations of doping against the allegations of doping against the coach and agent of world champion sprinterjustin gatlin. the telegraph alleges robert wagner, and agent linked tojustin telegraph alleges robert wagner, and agent linked to justin gatlin, telegraph alleges robert wagner, and agent linked tojustin gatlin, that undercover reporter ‘s performance enhancing drugs while justin gatlin's coach former 0lympic enhancing drugs while justin gatlin's coach former olympic gold medallist dennis mitchell told reporters athletes can get away with doping because the drugs they use cannot be detected by tests. the telegraph said this video is waggoner responding to questions by an undercover reporter over whether he or mitchell have recent experience of using performance enhancing drugs. both men deny the

allegations. that's my understanding but i don't wa nt to that's my understanding but i don't want to make assumptions. iaaf president lord coe has said the allegations are extremely serious and the independent athletics integrity unit will investigate. justin gatlin has responded on social media this morning, vehemently denying any involvement and saying he is shocked and surprised at the doping allegations and he has fired his coach, mitchell, as soon as he found out about this. everton manager sam alla rdyce about this. everton manager sam allardyce says he is confident the club can finish in the top half of the perennially this season after they made it four wins in five games with victory over swa nsea wins in five games with victory over swansea last night. this stunning strike from gylfi sigurdsson against his old club put the hosts 2—1 up and wayne rooney got a second—half penalty, his tent of the season. the former england captain missed a penalty in the first half, which dominic calvert—lewin followed up. everton a re dominic calvert—lewin followed up. everton are now ninth. we have got

to try and get a result against chelsea, then we will really know what we are made of. with this confidence, if we can go and get a result against chelsea, on saturday, then we are really going on the right track for finishing in the top half, as high as we can. so let's c of the lads can pull it out of the bag. we had a good amount of the ball, created some good chances, played some good football, and yes, the mood in the dressing room was very flat. you know, we're bottom of the table, 12 points, got to focus on getting to 15 at the halfway point. we know what we have got to do for the second half of the season then. this time yesterday, england's ashes hopes had vanished as they went 3—0 down in the five match series. captainjoe root says he has backed

senior players to continue in the team next year. head coach trevor bayliss's role is also is under scrutiny but does he still think he's the man to be in charge? i think ithinki i think i am. you may not but i think our performances have done pretty well over the last couple. so, yeah, that's the people above my grey break —— above my pay grade to make that decision so we will leave it up to them. for now, back to you. thank you. looking at twitter and seeing that buddy says," if you are teaching sex education to teenagers, it is a bit late". gas leaks, damp, holes in the floor and cracks in the walls — not things you'd expect to experience when moving into a brand new home. but this programme has heard from people who bought from big name builders, only to uncover hundreds of things wrong with the propertyjust weeks after they moved in. some even discovered major structural defects. campaigners say that when people do experience issues, they can find themselves powerless to force the builder to put things right,

and warn that the quality and workmanship of homes being built has drastically dropped, in some cases to shocking levels. we spoke to one woman who was told by an independent surveyor that her new home was uninhabitable, less than a year after moving in. we bought you emma ailes' full report earlier in the programme — here's a short extract. it'sjust broken me and i don't think they care that they've broken me, and i can't believe how unlucky we've been to be in this position when it was supposed to be completely different. it's fairly deep, about two foot down. slugs, worms, beetles, spiders... and they have their own personal entrance and exit route to our house. we had a leak on sunday that's just

drenched the walls and ceiling, and nothing has been fixed and we are just left with a hole. we've got cracks running down and it seems to be cracking from up by the roof. this crack was here pretty much from when we moved in. there must be some kind of movement going on. i'm not crying, although i am cross. the quality of workmanship is getting worse in the industry,

and the only one—word answer to how it is, is atrocious. how people can walk away and give someone the keys to their home when there's a great big hole in the wall or the porch roof isn't finished or something i don't understand. i don't know how they can go home and sleep nights doing that to people. it's just not right. from the chief executive in the boardroom to the man on site sweeping up after the trades, no one cares and no one in the process is really thoroughly checking that the quality is going to be there and the buildings and houses comply with current building regulations and warranty standards. 0n karen stacey pope's issues — the house—builder bovis says it's

absolutely determined to deliver a quality home for karen, that the work had stalled at different stages this year because she had not given authority for them to proceed, but it's confident the work it proposes will sort the problems. we can now speak to sally carter. she bought a three—bedroom home from bellway three years ago in liverpool for £168,000. she says she had problems within weeks of moving in that she is still fighting to get fixed. sarah mcmonagle from the federation of master builders. and to paula higgins, founder of the home owners alliance. welcome all of you. sally, first time buyer, you bought your home using right—to—buy. why a new build? no problems having to fix up, we could just live in. how much research did you do beforehand? not that much research. we actually went

to look for somewhere to rent and then ended up finding a bellway estate close to where we wanted. did you get a survey for a new—build? yes. that showed what? no problems. they did all of the house is built on, clay and stuff like that. but within weeks of moving in you were having problems. what was going on? within the first month we reported a lea k within the first month we reported a leak in our kitchen which has only just been fixed properly last month. now the kitchen's rotten in certain areas. we need plaster board replacing which they are refusing to replace, they are saying it absorbs water so it's fine. they agreed to replace the kitchen unit doors because one of them is rotten. it's an ongoing battle to get anything done. a spokesperson for bellway told us: they've dealt with every problem and rectified them all. no. we have reported them to the

regulators over our garden problem. it took them nine months to replace that when we first initially paid for it but it's still water logged and damaged. 0n for it but it's still water logged and damaged. on top of our property price we paid £6a5 for our garden to be done and it's just a bog. price we paid £6a5 for our garden to be done and it'sjust a bog. because it's flooded? yes. apparently they are only responsible for the first three metres of our garden. 0k. are only responsible for the first three metres of our garden. ok. that is probably in a contract somewhere isn't it? the regulators have confirmed that is true. 0k. isn't it? the regulators have confirmed that is true. ok. but presumably you didn't notice that? no. but you weren't expecting there to be any problems anyway? also they built the garden, if they are not responsible for it, who is. bellway say they have dealt with every problem and rectified them all. tell us problem and rectified them all. tell us about the stress involved when things go wrong? it's exhausting. you contact them, they promise they'll call you back, it's days and you are chasing them again. we have sent so many e—mails. yesterday i rang them seven times after we had a lea k rang them seven times after we had a leak in our hallway. theyjust don't get back to you, it's like they

don't care. but they have rectified some problems? yes. they have fixed small problems, but in fixing some problems they have damaged stuff and that's taken months to get fixed. new homes are guaranteed by the builderfor new homes are guaranteed by the builder for two new homes are guaranteed by the builderfor two years, most new homes are guaranteed by the builder for two years, most come with a ten—year warranty from the national house building council. has that been any use to you? to be honest, we only went to the new homes building council a month ago because we knew we weren't going to get anywhere with the garden. bellway are communicating with us about the kitchen but we have asked them about the garden and they are ignoring the e—mails, i chase them again and they say they are only responsible for the first three metres. sarah from the national federation of house builders. you represent smaller developers, is that correct? yes. are you going to tell me this never happens with smaller developers or are you going to acknowledge it does happen?m can happen. we did some research

last month showing that you are twice as likely to be satisfied with the quality of your new home if you buy it from an sme house builder. sme? small and medium-sized, sorry. the issue tends to be more of a problem when you are building from a large house builder like sally has. it's not good for the reputation full stop is it? no and we have an image problem which is why we have a skills shortage. across—the—board, people think new house building is less high quality than what we were building say a hundred years ago. that's something we need to address. 0k. paula, is it true you have more protection as a consumer if you buy a toaster compared to buying a new build home? very much so. you get this contract which you can't read and don't even get a copy of the plan. when you want to complain and get fixed, you can't. if they are

not coming to get things fixed, let the house buyer keep some money back. it's an absolute mess the way the consumer rights and after—care service is. i spoke to a conservative mp earlier who said she thought it was a problem when i put this to her that building inspectors are too close to some of the big developers. she thought that was an issue, too cosy. what do you think? i think the problem is that consumers think the inspections and third party inspections, they're feeling that they have some rights, but it doesn't really happen. it's a varied spot check. things go wrong, it's up to the builder to put things right and it's not the inspectors, you can't go back to them and say, this hasn't met minimum building standards, so there needs to be something done. what is your advice for people who, and we have heard from so many morning across the

country, all sorts of different developers, what should they do if there is a problem, they are not getting any help from the developers, where do they go next? it's difficult because there is lots of standards redress things. they don't even bother going because the average payout was £639 for massive, massive problems. we say people should get an independent inspection done or survey, within the first two yea rs. if done or survey, within the first two years. if you have somebody on your side, the expert witness side, they might help you get things right. but eventually people are so desperate, they are coming to places wanting to be heard. we are asking government to ta ke be heard. we are asking government to take a look at, it's notjust about quantity of homes, but it's about quantity of homes, but it's about the quality and the whole sector needs to be looked at. yes. that is how bad it is, people are coming to journalists. that's that is how bad it is, people are coming tojournalists. that's how desperate it is. nick is in winchester. karen is in leicester. they've been watching the programme this morning. thank you very much

for talking to us. nick you moved into a new build three years ago, how's it been? pretty miserable actually. three years in, we have 26 defects that were identified and ordered to be rectified by the nhbc. the national house building council? that's right. and they've not put any of these things right yet. that includes serious breaches of building regulations. key safety fixtures are missing, problems with plumbing, and there's wastage from missing insulation in the home. it's been an enormous battle to get anywhere at all with this. 0k. how frustrating is it? well, it's

com pletely frustrating is it? well, it's completely maddening. i spend hours every week and have done for three yea rs every week and have done for three years getting reports which are then ignored, getting the nhbc on board and then they are unable to get builders to put things right. i think a big builders to put things right. i thinka big part builders to put things right. i think a big part of it is that there's just not enough knowledge in there's just not enough knowledge in the industry from the installers through to the site managers and even through to building control of what the regulations actually mean. so... that is alarming isn't it? if thatis so... that is alarming isn't it? if that is genuinely the case that, is alarming? yes. i've certainly seen several plumbers for example and a couple of site managers who we are quite unaware of the regulations. 0bviously they've been installing systems of the kind that we have here for a whole career without ever doing it right. wow. let me bring in karen, you are in leicester, how are you, good morning? hello. thank you for talking to us, tell us about your own situation? we found problems the

first day we moved in. we looked at the outside walls and they are in a nutshell, not built through nhbc technical requirements or specifications. how did you know that on day one? we stood outside and the house just didn't look right. it was wobbly, the mortar lines didn't line up, some were thick, some were thin, you could see bulges in the brick work and we thought, you know what, we can't articulate this ourselves, we need professional help. so we engaged a building inspector, he did a snag report inside and out, but the main problem we have had to deal with is the outside which we have had problems with. problem with sound. so hang on, you paid for two independent reports? yes. and you have to do that in order to prove to

the builders that there's a problem with the building work? yes. they just don't seem to understand. they don't seem to be able to understand the contents of the reports. they come back to us asking us for clarification of the points that are made in the report which is really, really worrying. if they don't understand the regulations, why on earth are they building houses? it's real stress for you isn't it, karen, it's obvious. it's been an absolute nightmare, several of my neighbours too. we are all battling different things and we just get nowhere. problem with sound. we paid for this. our neighbours have had building societies that aren't bothered that the homes they've paid for aren't fit for

purpose. it's so upsetting. the whole estate here is in a right mess. i'm really sorry to hear that, karen. thank you for coming on the programme and nick as well. we wish you all the best. the complaint procedure, you get nowhere. it wears you down. a lot of the young couples around us, they give up. they have to go to work. they don't have time to go to work. they don't have time to complain. i've spent hours a week fighting these people. the nhbc is in their pocket, it's just a battle. 0k. in their pocket, it's just a battle. ok. i'm sure the nhbc would deny that, but i hear what you are saying. let me read a statement which will have no consolation for you, i know that, but i'm going to read it from th department of communities and local government anyway. : the government is looking at bold options to improve redress, including housing where there should

bea including housing where there should be a single ombudsman. it could help drive up stunned ards in the industry and increase protection for consumers. thank you all very much for coming on the programme. thank you. the government has outlined steps to tackle "race bias" in the criminaljustice system in england and wales. it follows a report from labour mp david lammy, which found the system discriminated against people from ethnic minority backgrounds. that review, published in september, said that people from black, asian and minority ethnic backgrounds make up 25% of the prison population and a1% of the youth justice system, but only 1a% of the general population. david lammy made 35 recommendations to increase fairness, transparency and trust. but we already know one will not be acted upon — the proposal for a national target on the ethnic makeup of thejudiciary. currently 11% of magistrates and 7% ofjudges are from a minority ethnic background. we can speak now to nequela whitterker.

she's a former gang member turned author who now works with young people. jeremy crook is from the black training and enterprise group, who campaign for equal opportunities and was part of david lammy‘s expert panel who produced the report. and joining us from his court chamber is peter herbert. he's a judge and chair of the society of black lawyers. hi all of you. thank you for coming in. i'm going to ask you about the proposal that won't be acted upon, this sort of quota system in terms of shaking up the judiciary, if this sort of quota system in terms of shaking up thejudiciary, if i can put it like that. how do you respond to that? it's very hard. it's hard for people of colour to even get in there. as you notice, the prison system, the magistrates system is all forms of white males predominantly. at the moment, it's, to shape change, we need to have

discussions and tap into people like us, active members of the community who're doing active work behind this. but at the moment, we don't seem this. but at the moment, we don't seem to have a voice or platform for us seem to have a voice or platform for us to be able to get through the gateways. jeremy, what is your reaction to this particular recommendation which we know is definitely not going to happen? it's an important recommendation. the judiciary should reflect society so setting a target over nearly ten yea rs setting a target over nearly ten years to setting a target over nearly ten yea rs to have setting a target over nearly ten years to have a0% ofjudges from bm e—bacc grounds is not overly ambitious, so it's important the government reconsiders that target and thejudiciary government reconsiders that target and the judiciary and makes sure the whole system reflects society. peter herbert, hello. good morning. i'm not speaking in any traditional capacity, just as the chair of the society of black lawyers. fair enough. what is your reaction to the fa ct enough. what is your reaction to the fact that that won't be acted upon? it's deeply disappointed. the government are not serious about adopting the lammy recommendations. we have been asking about this since

we met lord mckay in december 1988, this is long overdue and discipline needs to have a target for the recruitment of bma judges because the supreme court downwards needs to have reviews for those sitting in judgment. kung of conceivable reasons why a target system is not going to be introduced? well, there is no good reason. if the targets we re is no good reason. if the targets were introduced across the public sector after the stephen lawrence inquiry, it made an enormous difference to the recruitment of bme professionals and lay people across—the—board. the professionals and lay people across—the—boa rd. the magistrates and judiciary is no different. you have to have a target to work towards. one thing which we think has not been adepresed by the government is the reform of the sentencing guidelines council which sets the parameters of defendants and also the need to monitor

sentencing decisions by each court centre. you must have that, otherwise you won't know whether any progress has been made or not. wright the government has targets in place for ethnic minority employment in the country to achieve 20% by 2020 so there are targets in place in different areas of society and the workforce. i don't see why they can't adopt it for the judiciary. to be fair, the justice secretary said that the government is responding positively to all of the enquiries, —— enquiry macro's 35 recommendations but this one they don't believe setting targets is the right way to tackle underrepresentation in the judiciary. you accept they will follow through with the others? it's nice they will follow through with the others but this is the main one, i made the others but this is the main one, imade up the others but this is the main one, i made up that 1a% of the criminal system after certain stage and it would have been nice to see someone in the courtroom or a magistrate who represented me, there was no one who represented me, there was no one who

represented my background, no bme, i was incarcerated for four years and there was no one in the prison system i could relate to so it is important. is that imported for rehabilitation? how can you rehabilitate someone you relate to? it was having more people in there you can relate to and open up to and for me it was colour, to be able to find someone relate able of colour who identified with that and not being able to identify or touch base with that makes you feel like, how does the system rehabilitate somebody if they don't identify the main need which is our colour, our race, people to represent our voice. yes, and we certainly need more prison officers, it is notjust judges, it is police and prison office rs judges, it is police and prison officers and probation officers, we need to make sure they are representative of the country and 1496 representative of the country and ia% is representative of the country and 1a% is the bare minimum as far as i'm concerned. all the recommendations are important. we met with the secretary of state yesterday and he says he is committed to implementing the recommendations except that one, the

other 34 are crucial. give the audience an idea of some of the other recommendations. to increase the workforce diversity of prison officers, for example, but we also wa nt officers, for example, but we also want to make sure people are treated fairly and equally in prison and in the community by the system to make sure all outcomes are fair for everyone and we need the government to act on recommendations. they will put in place a high—level board at it needs to have external input from experts and organisation like nequela and other people to make sure there's an external voice and a critical framework. peter herbert, do you acknowledge that it looks like 3a out of 35 recommendations, the government will act upon?m looks as if they are but we have been here before, this is the government has known in its various forms the 25 years, it is not a new problem and therefore we think there has to be a timescale and there has to be monitoring by outside organisations like ourselves and other organisations, such as the

association of muslim lawyers, to make sure this is drill down into the change in every court and magistrates centre, and in all the areas where discretion has been exercised negatively against members of the bme community. finally, the amount of confidence we have is a diverse society is measured by who sits injudgment diverse society is measured by who sits in judgment over us and you diverse society is measured by who sits injudgment over us and you can see by the rally action of the local community to the grenfell tower inquiry that's not having a diverse panel of members to sit with a high courtjudge seriously undermine the confidence of communities and this is exactly the same but even more so when you come to the issues of justice. thank you forjoining us. peter herbert is a judge and a chair of the society of black lawyers, jeremy crook, thank you from the black training and enterprise group who campaign for equal opportunities, part of the expert panel convened by labour mp david lamerat and nequela whitaker was also a member. thank you forjoining us. still to come. we'll speak to the grandparents of a four—year—old child

who has been missing since the summer and is believed to be with her mother, who suffers from schizophrenia. ajudge says the a judge says the mother poses a real risk to the little girl's safety. and we'll be live at the court where arthur collins is being sentenced for an acid attack in an east london nightclub. time for the latest news — here's ben. investigators say a train which crashed in the us state of washington, killing three people, was travelling at 80 mph in a 30 mph zone. around 70 people were injured, ten seriously, when the train plunged off a bridge onto a motorway below. four men from south yorkshire and derbyshire have been arrested on suspicion of terrorism offences. three of the men, who are aged 22, 36 and a1, were arrested at their homes in sheffield. a fourth man, who's 31, was arrested at an address in chesterfield. all of the men have been taken to a police station in west yorkshire for questioning. parents, teachers and young people

in england are being asked to suggest what should be included in new guidelines for teaching children about sex and relationships. the current guidelines have not been updated since the year 2000 and don't address issues such as sexting and online pornography. ministers say this is "unacceptable" and want new guidance for autumn 2019. one e—mail says, one e—mailsays, "i'm one e—mail says, "i'm 15 and came out my understanding parents to use ago and wanted a relationship with a boy at school but as we were both 16 at his parents did not know about his sexuality, my parents stopped seeing each other due to the consequences. i could do with proper advice from school. will they accept an open relationship with another underage boy? am i to have a boyfriend as other heterosexual teenagers openly do? i know it's ok to be gay and my parents tell me this but there are practical issues

to work through. sex education and relationship lessons could help". c says, "i was excluded from sex education at school and you nothing about it, sadly a short time later i was groomed and abused by a man and am still suffering from the abuse. appropriate education should be included for all as early as possible and be structured as the child grows older". chris tweets, "as child grows older". chris tweets, "as a teacher, i've never received any training to deliver sex education or lgbt issues and as a teacher of 11—18 —year—olds, it can be difficult and you don't always feel comfortable talking about such issues". neil says, feel comfortable talking about such issues". neilsays, "sex and relationship education should include things about pornography, consent and transgender issues buzzword. keep them coming in. sport now with holly. world champion sprinter justin gatlin has issued a statement insisting he is a clean athlete after doping allegations were made against his coach and agent. an investigation is under way after the daily telegraph said undercover reporters were offered "performance—enhancing drugs" by

dennis mitchell and robert wagner. both deny the allegations. sam allardyce has his eyes on the prize of a top—half finish in the premier league after former strugglers everton beat swansea 3—1, their fourth win in five games. and west ham could be without midfielder manuel la nzini for tonight's carabao cup quarterfinal with arsenal, after he was charged with diving in saturday's game against stoke. more coming up on all of those stories on the bbc news channel through the day. four people are being questioned by police in west yorkshire. on suspicion of plotting terrorist attacks. danny savage is following the latest. where were the resonate? three address in sheffield, one in chesterfield, the bin amir ‘s brook

area of the city reported hearing an explosion early this morning which has been clarified as a forceful entry to one of the addresses in the sheffield area. —— in the media ‘s brook area. three men in sheffield and one man in chesterfield are being questioned at a police station in west yorkshire now. we don't know any details about the allegations they have been arrested over although it is the counterterrorism unit to have put out a brief statement clarifying what they have done this morning, those men will now be questioned and the case will move on from there. but people i suspect that those addresses where the men were addressed it will be wondering what another‘s happened. we don't know yet. we're waiting for more details. —— where the men were arrested. police are telling people not to be alarmed? police have said they recognise local people have concerns as a result of the activity and would ask people to remain alert but not alarmed and they are grateful for the assistant and understanding of local people. residents will be kept as informed as possible and police say they are grateful for the understanding,

patience and support while enquiries continue. ongoing things but a message of reassurance that there is no ongoing incident as such, but these men have been arrested this morning and detained for questioning. thank you, danny. elliana shand from london celebrates her fourth birthday today. she's been missing since may. she's thought to be with her mum jessica, who has schizophrenia and obsessive compulsive disorder. in the time that the little girl's been missing, it's believed she's travelled to jamacia and the us but no one knows where she is right now. in an unusual move, a judge has released elliana's name and photograph in the hope that someone will be able to help locate her. the judge says that her mum, "under stress, no longer hallucinations, she poses a very real risk to her daughter's safety". elliana's paternal grandparents sean and eileen doyle have been searching

for her for the last six months and at the moment, have no idea where she is. she's been taken to, originally, we saw her on saturday the 13th of may, we had a three—hour visit every saturday in godalming and on the 15th of may she was taken to jamaica. and then subsequently we think she was moved from jamaica to the usa, from the usa to sweden, from sweden through europe into spain, and that's where we lost them. right. so we are not sure if they are in spain or in the uk. we are not even sure if they are together. so you don't know if elliana is with her mum? no. strangers... or with her other grandma? yes, we don't, we don't, because we've got no idea

where she is, which is frustrating in this day and age. and we are showing pictures of elliana right now, and actually it's her birthday today. she's four, four today. she loves a good party and a bag of crisps. and you desperately want to see her. yes. yes, and jessica. yes, and her mum. her mum. her mum is a very good mum, she's just not well and she has to be... you know, people have to realise she is a good mum, she is not well and we want to find them both but we genuinely don't know where they are. the judge dealing with this case in the family court is pretty certain that elliana's other grandma knows where the little girl is. yes. why is it not as simple as saying, "please tell us where she is"? they did, they did ask and she didn't tell. i mean, it's difficult, you know? we want her to tell her,

but it's her daughter. i've got a bizarre understanding of why she wouldn't tell. but i think my own opinion maybe is, becausejessica is not well, maybe there's some stigma there to her being ill and they don't want to address the fact that she's ill. we didn't know she was ill, you know. she took her medication obviously when we saw her. there was only the one time we think she didn't take it, is when something happened. she has schizophrenia and obsessive—compulsive disorder. yes, she always looked after elliana. elliana was spotless, you know. and in fact, that's the only thing we would say, was sometimes "she looks after that child, where does she find the time?" i mean, there will be people watching who will say, because the mum has got mental health problems, it doesn't mean she can't look after her daughter well. in fact, the judge does talk about the relationship between mum and daughter —

very warm, very affectionate, but also goes on to say, you know, even in ideal circumstances, the mother's capacity to meet her daughter's needs was barely satisfactory. but it's abundantly clear that under stress, no longer taking anti—psychotic medication, perhaps in the grip of auditory hallucinations, she poses a very real risk to her daughter's safety. yes, which is sad. bizarrely, though, it doesn't make her a bad mum. itjust makes her ill. i think if it was any other illness, she'd probably get a lot more sympathy, you know. and we've got sympathy for her. we've never had a problem. last time we went to court, i saw her and i smiled at her and she smiled back at me. ijust said, "what's going on?" you know? and then she was pulled away. that's her now on the screen. she's a lovely—looking girl, she's got a gorgeous daughter. we are very lucky our son

met her, to be honest. they may not be together, which is quite sad, but they had elliana and we are grandparents. ourjob is to look after the grandkids and it's a good job to have, and wejust want to look after her. and we are not at any stage trying to take her child. ourjob is to look after her until she's better and we've always said that from day one. and we were approached, we've never gone to get elliana. we were approached by social services and so it was left to us and we said, "yes, we will look after her. "it's not a problem". not for one minute did we expect... we knew things would happen, we knew people would be upset and we knew there might be issues but not for one minute... although our son did, we think, that they would up and run. our son did, and mentioned it a few times that they would do it, to people. although thejudge

although the judge said he had an understanding and believed the grandmother wanted to take her to jamaica as a final farewell. that is how thejudge put jamaica as a final farewell. that is how the judge put it. you said earlier something really interesting, you have a bizarre understanding about why the other grandma is not revealing the information about where she is. i think she does know, and the final farewell to jamaica, and you said earlier, sean, something really interesting,

you said you have a bizarre understanding about why the other grandma is not revealing the information about where elliana is. yes, i mean she did. if she even knows it. i think she does know, and the final farewell to jamaica, to family, and then america, but then to sweden and then to france and to spain... you know. i can understand. i do have a bizarre understanding of why they would do it. i don't agree with it, but i do understand why they did it. but it's not in the child's interests and it's certainly not in jessica's interests because unless she is somehow getting medication from whatever, and i'm guessing it's very hard to get that type of medication, and that's one of the reasons i thought they'd gone to europe. it's because i thought maybe they'd be able to purchase medicine from doctors in spain and stuff where i think it is a little bit easier to get medication, but they have to address the fact their daughter is not well. and it's not doing her any favours. it's not doing any of them any favours, the whole family. and we've spoken to them. they have called our house. really? yes, they've called the house

and we've spoken to them and we've said, look, you know, just, just you know, give yourself up. but they were short conversations. how worried are you? very worried. very worried, for both of them. very worried for both of them and we know how it looks. grandparents, you know, want their grandchild. it's not like that at all. we saw elliana as and whenjessica wanted us to see her. it wasn't every week. now the judge has taken a very unusual step of releasing elliana's name and the photograph of her, photos of her, in the hope she can be traced. the judge believes she could be in the uk, she could possibly be in london. yes, which is crazy. i mean we are out and about, handing leaflets out in areas that i think they might be. we've done, you know, we've done surrey, godalming, north—west london, west london, missing posters, pictures of them all. people are very sympathetic. but you know, nothing. i think if you don't want to be found, especially in london, it's quite a sad place if you don't want to be found, you know? it's a big place and if you don't want to come out and people are looking after you... which is why, you know, i'm hitting certain shops that i think they might go to.

what would you say, both of you, ifjessica was watching right now, elliana's mum was watching right now, what would you say directly to her? i would say please give us a ring, let us hear elliana's voice, let us hear that you're both 0k, and, you know, we need to talk. let's have a meeting. we are very happy to meet them. yes, of course. very happy to meet them. with solicitors, with whoever, you know. they know us, they know we are not bad people and we know they are not bad people. we are just in this situation that's escalated out of control, that's gotten to the highest court of the land, which is bizarre that we are even there. it's bizarre. and that picture that is on the screen now, that was the christening that we attended. we were all happy, you know? we took them out for a meal afterwards. and that was just under a year ago?

yes, and again, no sign of anything being untoward. and then, you know, gone. i think something happened, i think there was an argument and we never saw elliana for like three months or something. and then we did get to see her again, and then itjust escalated out of control. i think we had her every friday, didn't we? yes, every friday until saturday. but she loved it, she was so happy, wasn't she? yes, that's why we've done the pictures. i mean i took pictures all the time, videos, you know? i've got about four pictures of me growing up so i made sure i've got lots of my kids and grandkids. but you know, there was a stage when people didn't even know we existed, which is a big concern. and the videos, you know, it's just always elliana and eileen. she's saying eileen is gorgeous and i'm casting doubt on that. of course you are! you're her husband of 30 years. and that's what we did, we had a laugh, we played music, you know? that's what you do with your grandkids, isn't it? you just make sure they're

happy and have a laugh. that was sean and eileen doyle, paternal grandparents of four—year—old elliana shand, who's been missing since may. the maternal grandmother told the court she handed elliana over to her mother upon her return to the uk and has only seen her subsequently on one occasion. she says that she does not know where her daughter and granddaughter now are. it's one of those stories that you couldn't quite make up. the uk's new £3.1 billion aircraft carrier is leaking because of a faulty seal. according to the sun newspaper, the royal navy's hms queen elizabeth has been taking on up to 200 litres of sea water every hour because of the fault. so how on earth does that happen? our defence correspondentjonathan beale is here. this is a new ship isn't it? yes. it's just beale is here. this is a new ship isn't it? yes. it'sjust been handed over to the royal navy in a ceremony

two weeks ago with the queen commissioning it into service. what will be the nation's future flagship. biggest warship, most expensive warship. it will be embarrassing, it is embarrassing, no doubt. the question is, how big is the problem. the royal navy has issued a statement saying an issue with a shaft seal, the seal around the propellor has been identified during hms queen elizabeth's sea trials, this is scheduled for repair while she's alongside at portsmouth. it does not prevent her from sailing again and her sea trials programme will not be affected. the question is, can they do that repair while she's tied up at dock in portsmouth which they say they can, or even more embarrassingly, will they have to put i it into a dry dock which will obviously delay some of their trials that will take place the new year. let me bring in rear admiral chris parry. how big a deal is this?

i thinkjonathan beale described it exactly correctly. it's not a big deal because this is one of probably hundreds of things they've found that need to be rectified, that's why you do sea trials. they'll continue to look at these things, put them under stress, test them to extremes, right through the beginning of next year, and there'll beginning of next year, and there'll be lots of other things that'll come out of it. they need to be rectified, just as you need to do with any new piece of machinery. right. but i mean, you know, it would have been tested and looked over and inspected and all of that before it was handed over? yes, it would have been tested in stable conditions but remember the ship's been at sea, they are tested, they are up to 30 knots at top speed and it will be under considerable strain. that is why we do sea trials to see what the system will take. at the end of the day, also, some components will be faulty, as they're supplied to the royal navy. the component itself is what we call

the dry end of the propellor shaft so can be fixed internally, it doesn't have to go to dry dock. let us doesn't have to go to dry dock. let us reflect, 200 litres of water an hour is no more than three volvo fuel tanks' worth, less than a deep bath to tell you the truth, so they've got huge pumps that can deal with that. i've never been to see in my life with a totally dry build so it's no big deal. 0k. biggest ever ship built in britain. do you think it's a success story? well, not yet. i think when it's fully operational with its jet aircraft on board, i think when it's fully operational with itsjet aircraft on board, the country will see that actually it's been a good investment for the future. this is a four—and—a—half acre floating chunk of sovereignty which, together with the prince of wales, we can send around the world to do things on our behalf and on behalf of our interests as well. people are always sceptical about an

investment of this size, butjust like our predecessors, they'll eventually see that they're value for money. thank you very much. hgppy for money. thank you very much. happy christmas. absolutely, happy christmas. jonathan beale, happy christmas, hope you have a lovely time. thank you. so many of you have got in touch about problems you have had with newly built homes and calls for greater protection for home buyers. there are growing concerns about the quality of new build homes. robin says, we bought a new build in 2009 and it had over 200 faults. a lot were minor but a large number were major, examples were leaking draftee windows, missing insulation, damp, poor quality plumbing, toilet chris certain leaving the walls, strapping not holding the roof on. once the two—year wa rra nty holding the roof on. once the two—year warranty was up, the builders walked away with major

issues still outstanding —— toilet cistern. once the two—year warranty was up, they walked away, we had the choice of replumbing the entire house, fitting new windows, repairing the roof and having brick work pointed or moving. we moved after being in the house two—and—a—half years at a significant financial loss. looks like nothing has changed in ten yea rs. like nothing has changed in ten years. this is not a new thing. there is a good e—mailfrom paul if i could find it. my suggestion would be that buyers should be allowed to withhold some amount of money, perhaps a percentage of the purchase price which would be held by the solicitors for a period of say 12 months and would be released to the builders only after all the issues have been resolved. if they don't, it could be returned to the buyers. you would need government legislation. but what do you think of that idea? sounds reasonable to me. let's talk to sue in devon who has got in touch. good morning. what

was the issue with your place? good morning. well, we bought our new house less than a year ago, we have had a few snags and one major snag which was that the mains pipe detached in the kitchen and flooded the ground floor. now, i don't actually blame the company for that because it was one man, it was a plumber who'd cut the pipe too short, could have happened to anybody. but i think what is important is the way that the company dealt with the problem. right. they sent somebody round straightaway, they were very sympathetic. they actually moved us out of the house while the problem was sorted. they replaced all the flooring, everything that was necessary , flooring, everything that was necessary, but throughout, they were a lwa ys necessary, but throughout, they were always at the end of the phone and very understanding and they did everything they could to put it right. 0k. everything they could to put it right. ok. that is good to hear a positive story. thank you very much, sue, cheers for that. positive story. thank you very much, sue, cheers forthat. i've positive story. thank you very much, sue, cheers for that. i've got an e—mailfrom john

sue, cheers for that. i've got an e—mail from john who says it's not only the quality of new homes which is pretty poor in most cases, we are lied to, misled and cheated by the sales people employed by large developers. we seem to have no recourse when things go wrong, we do need an ombudsman to oversee these crooked builders. thank you very much all of you who got in touch today. on the programme tomorrow, should fathers who take parental leave get the same money as mums get for maternity leave. what is the a nswer to for maternity leave. what is the answer to that question, i wonder. we'll discuss tomorrow. thanks for your company today, have a lovely day. see you tomorrow. good morning. we started off on a

frosty and foggy note in the south—east. much of that fog has started to lift and the frost is starting to clear as well. we have some brighter skies, sunshine towards the south—east at the moment. you hold on to the brighter weather for a moment. you hold on to the brighter weatherfor a time into moment. you hold on to the brighter weather for a time into the afternoon. elsewhere, not as cold or foggy. lots of cloud around. some patchy drizzle expected around the western slum slopes of wales, north—west england and north—west scotla nd north—west england and north—west scotland where temperatures up to about ten or 11, perhaps 15 or 16 in the north—east of scotland. chillier further south and east despite the sunshine. through tonight, rain will move through northern ireland and into scotland. for many, a cloudy night and mostly frost free taking us night and mostly frost free taking us into wednesday morning. during wednesday, the rain across the north will edge further south. patchy rain for northern england, north wales into the afternoon. sunnier spells developing in scotland. hill fog over the higher grounds. temperatures tomorrow about nine to

11 or 12. bye. this is bbc news and these are the top stories developing at 11. britain's new £3 billion aircraft carrier is leaking because of a faulty seal. us investigators say a passenger train that derailed killing three people was travelling at well over twice the speed limit. preliminary indications are that the train was travelling at 80 mph in a 30 mph track. the government outlines steps to tackle race bias in the justice system in england and wales. four men have been arrested on suspicion of terror offences

in south yorkshire and derbyshire. toys r us faces an uncertain future after was told to put £9 million into its struggling pension—fund. also the right tree in the right place.