hello it is wednesday, 9 o'clock. welcome to the programme. a new crackdown on secondary ticketing websites. today the advertising standards agency is taking action against the four main operators to stop people like claire turnham falling victim to misleading pricing practices. and we'll be speaking to a woman who was overcharged by £1,150 when she tried to buy ed sheeran tickets for her son's 16th birthday as ministers hold an emergency meeting about the suspected poisoning of a former russian spy on uk soil we get the inside track on uk—russia relations from the writer of the book mcmafia, on which the hit tv thriller was based. we have a rare insight into what it is like to be in a coercive relationship in which a partner is abused through threats and restrictions, not just violence. this kind of controlling behaviour has been illegalfor three years, but would you recognise the warnings signs? i wasn't allowed to walk around the

house bare—footed. because he said it was dirty. he didn't like onions and garlic, so i couldn't cook anything with them in it. helen will be sharing her full story with us about her experiences of being in a coercive relationship — later in the programme hello, welcome to the programme, we're live until 11 this morning. and we will be lifting the lid on back street botox. the claim is eve ryo ne back street botox. the claim is everyone is doing botox. perhaps you have been to a botox party. do get in touch on all the stories we're talking about this morning — use the hashtag victoria live and if you text, you will be charged at the standard network rate. our top story today...

the government's emergency committee cobra, will be briefed this morning on the police investigation into the suspected poisoning of a former russian agent in salisbury. sergei skripal and his daughter yulia have spent another night in a critical condition in hospital after being found unconscious on sunday. scientists at the military research facility at porton down are carrying out tests to discover what made them so violently ill. counter terrorism officers, who took over the investigation yesterday, have intensified their operations in salisbury. tom burridge reports ina in a small city in wiltshire, a wide—ranging investigation. after a former russian agent and his daughter suddenly became critically ill on sunday. yulia skripal lives in russia and was visiting her father sergei in salisbury. this footage shows them half an hour before locals alerted the police they were unconscious on a park

bench. her eyes were completely white and frothing at the mouth and the man went stiff, his arms stopped moving. he was still looking dead straight. sergei skripal was an officer in russian military intelligence but in 2004 he was arrested and later convicted for working for mi6. in 2010 he arrested and later convicted for working for m16. in 2010 he was handed over to britain as part of a spy—swap. the russian government said suggestions it was involved are untrue. but the murder in london in 2006 of former russian spy, alexander litvinenko, means suspicion is almost ini have tab and the ramification for russian/uk relations are huge. if russia is behind it, they're taking things to a whole new level, it is a declaration of war. experts have been trying to work out whether

toxic substances were used to try and kill a former russian agent and his daughter who are now in hospital fighting to stay alive. 0ur correspondent leila nathoo is in salisbury. what is the latest on the investigation that you're being told? well, we know that counter terror police are leading the investigation. yesterday they took over from investigation. yesterday they took overfrom wiltshire investigation. yesterday they took over from wiltshire police. investigation. yesterday they took overfrom wiltshire police. not because it is being treated as a terror attack, but because of the unusual circumstances of the incident and the counter terrorism police have the resources to deal with this. last night there was a flurry of police activity. you can see the corden in place at the scene. behind me. there are others in place at a near by restaurant and pub and there was further searches in the restaurant. that seems to have died down. we know the focus is

on that substance is that is being trying to be identified. it may be some days before know who what that is. the cobra committee a meeting of government officials, security officials and intelligence officials that convenes today and will be chaired by the home secretary. that gives an indication how seriously the government is taking this incident here in salisbury. thank you. we will talk more about this later. annita mcveigh is in the bbc newsroom with a summary of the rest of the days news. the top economic adviser to the white house, gary cohn, has resigned — after failing to persuade president trump not to impose significant tariffs on imports of steel and aluminium. mr cohn was regarded

by many business leaders as a moderating influence in the administration. he's the latest in a long line of people who've left the white house. the united states has concluded that kim jong—un's half brother was killed by a chemical attack in malaysia on the orders of the north korean government. kimjong—nam died after an encounter at kuala lumpur airport last year, when two women smeared his face with vx nerve agent. the women, who say they believed they were carrying out a prank for a tv show, are on trial for murder. the us said it would impose new sanctions on north korea in response. the chancellor phillip hammond will today outline his vision of an eu free trade deal for the financial services sector after brexit. mr hammond, who wants special access to the eu's single market, is expected to use his speech in london to focus on an agreement which he says will be of mutual interest to both parties. the european commission has previously said that a free trade deal including the city is not an option. saudi arabia's crown prince,

mohammed bin salman, is beginning a three—day visit to britain which will include lunch with the queen and talks with the prime minister. the government regards saudi arabia as an important strategic ally, but protest marches are planned by campaign groups angered by the war in yemen, where the kingdom is fighting rebels. here's our security correspondent frank gardner embarking on his first foreign trip since becoming crown prince, saudi arabia's mohammed bin salman is a man in a hurry. after stopping over in egypt this week, he is coming to britain to promote his vision of a new, tolerant saudi arabia. he's lifted the ban on women driving from june. cinemas and entertainment are being introduced, and a new mega—city will be built. he also imprisoned without trial hundreds of wealthy saudis in this riyadh hotel, accusing them of corruption, something that's worrying foreign investors. defence and security contracts dominate ties with britain. the uk supplies the saudi air force with warplanes and munitions.

in neighbouring yemen, eéjzliz‘ifléiizéé 13 7”, w, 7 fl 7” ,. that's prompteéraw a protest is scheduled for later today outside downing street. but oil—rich saudi arabia is britain's biggest arab trading partner. thousands ofjobs depend on it. in a post—brexit world, britain is looking to boost alliances like this one, while saudi arabia is looking forforeign investment to find jobs for its overwhelmingly young population. when crown prince mohammed meets leaders in london today, his message will be "saudi arabia is open to business" but this relationship will always be a controversial one. frank gardner, bbc news. mo farah claims he was racially harassed while travelling through germany's munich airport. the four—time olympic champion filmed an altercation

with an enforcement officer on social media — claiming "it was "pure harassment." there is, however, no evidence of any racial abuse in the 47—second clip. action's being ta ken against so—called "secondary ticketing" companies over what's being described as "misleading pricing information" on their websites. the sites re—sell tickets for sold out shows — but the advertising standards agency says they have hidden charges and sometimes don't even guarantee entry to the gigs. it follows an investigation by trading standards and the competition and markets authority. a professional rugby player, tasered six times after driving at 150mph in a police chase, has been jailed. scott moore crashed into a house in leigh and fought officers, threatening one with a taser he stole from them. the ex—england rugby league star used "his size and experience on the rugby field" to evade arrest, greater manchester police said. he was jailed for 23 months after admitting dangerous driving and assault. olympic gold medal

boxer, nicola adams, has been turned into a barbie doll ahead of international women's day this week. nicola said she's excited to become the first ever boxer barbie, as part of a range of dolls which the manufacturer says is designed to honour inspiring women. that's a summary of the latest bbc news — more at 9.30. we are going to be talking about coercive relationships. a very brave woman, helen, is going to tell us about her experiences and many things that in isolation don't sound strange, but take non—their whole it isa strange, but take non—their whole it is a harrowing story. do get in touch with us throughout the morning — use the hashtag victoria live and if you text, you will be charged at the standard network rate. let's get some sport. cricket first and another close

finish for england? yes a great match over night, england's five—match one—day series will be decided in christchurch in england. new zealand. —— in new zealand. ba i rstow new zealand. —— in new zealand. bairstow hit 138. at one stage england lost eight wickets for just 46 runs. ross taylor of new zealand was the star though. he hit 181. before nichols hit the final boundary. they needed three runs from the final overfor boundary. they needed three runs from the final over for victory. all to play for in the final match. and liverpool, first english team through to the quarter—finals of champions league? yes we could have four british teams through with manchester city, chelsea and totte n ha m manchester city, chelsea and tottenham in action over the coming weeks. liverpool comfortable last night and they won the first leg in

porto 5—0. so a they were just keeping an eye on the draw on friday. this was the best chance of the game. mane hitting the post. 0—0 it finished. jurgen klopp making five changes, the likes of salah and van dijk and klopp saying they deserved to be going well in the champions league. i think this year we belong there to be honest. it should not be a big surprise. and next round will be very difficult. i think that is clear. we have a lot of good teams. seven other very good teams will be then involved. of good teams. seven other very good teams will be then involvedm of good teams. seven other very good teams will be then involved. it is the first time liverpool have made the first time liverpool have made the quarter finals since 2009. look at those flares in paris last night. ronaldo killing the game off. real w011 ronaldo killing the game off. real won the first game 2—1 and they secured their place in the quarter—finals. tonight, its all

about two english teams. manchester city are 4—0 up against basel. but totte n ha m city are 4—0 up against basel. but tottenha m ta ke city are 4—0 up against basel. but tottenham take onjuventus, 2—2 from the first leg. spurs came back from 2—0 down. a big night for mauricio pochettino's side. from midnight, bbc two you can watch england's women in action. a point against the united states will guarantee that england win the tournament. what a start that would be to the reign of phil neville as england women's manager. they beat france last thursday. they came from behind to draw with germany on sunday. so looking healthy for phil neville as he settles into that newjob. this what he has lined up for his squad. asa what he has lined up for his squad. as a treat. win or lose. this is where they're heading. we are sending them to disneyland on thursday. that is the treat we have

done. they leave half 7 and they have three or four hours in disneyland. it is a once in a lifetime opportunity for the players, because of their schedules, it is rare they get long enough. so they have three or four hours there. with micky mouse and donald duck! lifting the she believes trophy we hope and hanging out with donald duck and micky mouse! seems a bit random to me, but what do i know? when you're trying to buy tickets for a music or sporting event and miss out, many of us turn to other websites promising to sell us those tickets instead. the websites claim they are an "official site", with a "100% guarantee" of getting tickets. but that's not always the case, often the price you see at the start of a transaction is not the same as the price you pay at the end. today, the advertising standards authority is clamping down

on misleading pricing practices by secondary ticketing providers and taking action against four of the main operators — stubhub uk, viagogo ag, seatwave ltd, and get me in!ltd. we've been following this story since january last year. here's chi chi izundu's report from then. there are more and more sites where you can get hold of a ticket for a gig or show, but it seems it's getting more and more difficult to getting more and more difficult to get one that could be down to the proliferation of it's notjust fans

uploading. we're working with one artist openly advertising, tickets. # let me entertain you #. ticketmaster confirmed to me that that artist is, in fact, robbie williams. here is a ticket you can buy on ticketmaster's website. i'm feeling flush, so let's get some good seats — level one, block one to six sounds good. £95 each. let's see on the secondary website. these tickets are direct from the event organiser, very similar seats, one block over from the stage, at £160 each. this is not a resale ticket. it is being sold for the first time on a secondary site. ticketmaster say these platinum tickets are the best seats in the house but confirmed they come with no extra perks. but there is a £65 difference between these two very similar seats, even though they both come directly from the event organisers. now, robbie and his management aren't doing anything illegal,

they‘ re not breaking any laws or any rules. but some people have said that this is just greedy. in 2015, a number of promoters and artist managers signed an open letter to the government, asking them to take a harsher stance on the secondary ticketing market. harvey goldsmith, who has promoted acts like michaeljackson and madonna, signed it, and we pointed out another signature. i think it is wrong, but hopefully, most of the people who have signed the petition are acting honourably and do everything that they can do to prevent tickets being sold on the secondary market. ticketmaster say they are being transparent but it does seem you pay more for a ticket for no real reason when you can get a similar one cheaper. and despite numerous requests for a statement, robbie's management team, ie:music, haven't responded. let's speak to craig jones, the director of communications at the advertising standards authority

which is clamping down on misleading pricing practices adam webb, is the campaigns manager for the fa nfair alliance, which was established to unite the music and creative community to take a stand against industrial—scale online ticket touting claire turnham, who tried to buy ed sheeran tickets for her son's 16th birthday. she was overcharged by £1,150, and the episode has led her to take up a campaign against viagogo, the secondary ticket website she used and michael waterson, a professor of economics at the university of warwick. he led the independent review into the effectiveness of consumer protection measures applicable to sellers and purchasers of tickets for music, sporting and cultural events in the uk. thank you forjoining us. claire, £1150 overcharge stop added this happen? i was on the viagogo website. i thought i was paying a certain amount. by the time i went

to the transaction, it was around £1400. what was the extra money for? the tickets were listed as per ticket, £260 per ticket. and there was an additional £350 golf magazines, which were not disclosed. wow. —— for fees, magazines, which were not disclosed. wow. —— forfees, which magazines, which were not disclosed. wow. —— for fees, which were magazines, which were not disclosed. wow. —— forfees, which were not disclosed. what have you found? the rulings say that the price you pay at the end needs to be the price you we re at the end needs to be the price you were promised at the beginning. it is not fairon were promised at the beginning. it is not fair on people to smuggle in extra delivery charges, extra booking charges, with the jt sometimes, as well, which really pushes things up. many people will be familiar with the experience of being attracted to an offer, wanting to get into it, becoming psychologically committed because you have started the process. ——

with value—added tax sometimes, as well. 0ther with value—added tax sometimes, as well. other claims were made which well. other claims were made which we found to be misleading, including the idea that the tickets were from the idea that the tickets were from the official provider and they were 100% guaranteed of entry. we found them to be misleading. they are banned from today. there needs to be change in the sector. the 10096 guarantee, is that because you might get tickets with somebody else's name on, and unique identification, and then you cannot get in, things like that? in this example it wasn't ed sheeran concert. he's one of the artist who has said if you haven't bought it from the official primary provided you are not guaranteed to get in because of the kinds of problems people are experiencing. does it say that on your ticket? if you get it from somewhere like viagogo? the problem with them is that they said it was 100% guaranteed. we found that to be misleading. that is one of the claims which from today is banned.

adam gemili complained to the asa can have your concerns been addressed —— adam, you have complained to. yes. and claire's experience is so common with people who get ripped off on these sites. people are drawn to them by google advertising. viagogo can outbid everybody else to appear at the top of the search because they charge so much. people do not realise they are ona much. people do not realise they are on a secondary ticket selling site. and there is this pricing issue. you start off at one price, thenjust before you hit pay all of these extra fees are added in. people think they are spending £200, and it is £1000, something like that. did you get your money back?|j is £1000, something like that. did you get your money back? i was one of the lucky ones. i did. i campaigned for my money back. then i started helping other people. did you know you were on a secondary ticket website? know, and i didn't even know what that was. i'd done a

lot of research. —— no, and i didn't even know. i thought i was on an official site. i was misled. even know. i thought i was on an official site. iwas misled. because the advert i saw used the word official. it also said tickets were available. and it was in a presale. i had no reason to assume the tickets had been sold before. i had no reason to assume the tickets had been sold beforem that case, should there be a stop, for example, on certain websites selling tickets at all. let's say there are two websites you can go to, you might get a verified sign, like on twitter, then everybody can know that you must go to this website. some artists are choosing to do that, sell them a critic it's through that kind of model. we are saying it is important that people are being upfront with consumers. the claim that was made, the 100% guarantee one, is one of the ones we have banned. if we see that again from one particular provider, or others, we will take action, up to and including enforcement with

trading standards to prosecute. we hopefully will not get to that position. i have now helped thousands and thousands of people. they all tell a familiar story. thousands and thousands of people. they all tell a familiar storylj wa nt to they all tell a familiar storylj want to bring in professor michael waterson. you did an independent review into this. are you frustrated we are still in this situation where you have done a review point of all of this out? it's taken quite a long time. it is gradually being taken. the asa's actions is one of those actions. google has also recently taken action. regarding the secondary sites. they are going to make them comply with new regulations on google. and also, as you probably know, trading standards are taking some action in the consumer market authority. gradually things are changing in the market. but it has taken quite a while since

my report came out in may 2016. explain to us what those changes would be on google. adam pointed out that very often if you do a google search for tickets for a certain event, the secondary ticketing websites will come at the top. it's similarto websites will come at the top. it's similar to the asa, that they must make it clear that they are a secondary site. they must make it clear what the official price of the ticket is, and so on. it's quite similar. adam, do you think that is enough? with google there is an ongoing conversation. it is great that they are engaged. their certification scheme, viagogo have stopped using the disclosure that they need to get it, but i think

google need to do more. and the adverts. they need to disclose what these companies are. in the context ofa these companies are. in the context of a ticketing sale, if it doesn't say at the top of the website that it isa say at the top of the website that it is a secondary site, people will still get misled. it is a conversation with google that needs to continue. i went on viagogo last night, they have pressuring tactics on there. you go on, there is a price, it is a specific seat on a specific row, then you click on it, but suddenly the tickets are disappearing and it looks like they are being sold incredibly quickly. and you almost get into a panic. i wasn't even buying a ticket. i was just looking. should those tactics be allowed? no. and if those tickets we re be allowed? no. and if those tickets were on sale on the first date then you really do believe... i did, i thought i was buying the last four tickets available. i went from this feeling of joy and

feeling ofjoy and excitement to sudden panic and shock that this had happened to me. nigel huddleston, one of the mps from the select committee report, he described viagogo as a psychologically manipulative website, one of the worst he had seen. this pressure tactics is something the cma have extended their investigation on. government is also concerned about this. politicians are talking about ita this. politicians are talking about it a lot. we see the intervention of the asa on the rulings as a way to strongly push this agenda. there needs to be a change of practice amongst the providers. but we will also be monitoring the rest of the market. we will take action if we see people continuing this bad practice. another piece of good news is that if people have your experience, claire, and want to make a complaint to the asa, itjust takes one complaint to see an investigation started and potentially the banning of an ad. but we will be watching proactively,

as well. what we could possibly do is add your details to our guidance. because we have guidance helping people with refunds. let me read you some messages coming in about people's experiences. thanks for getting in touch. darren says picking up on the ticketing issue, i am travelling to paris this weekend, iam am travelling to paris this weekend, i am staying over two nights for the six nations game. for less money in total than two tickets for england's home games at twickenham via a third—party ticketing website. that is travel, train from derby to london the madeira star, and accommodation, but clearly not wine. —— the eurostar. mike says i always go to the official venue site and follow their links to tickets. if nothing else it gives you an idea of how much the official tickets cost. so if you go elsewhere and you have an idea of how much the prices have been inflated. do not click pay until each page has finished refreshing. that sounds like sound advice. thank you all for coming in today. we

contacted all four companies mentioned by asa, none would join us on the programme, but some sent messages. stubhub gave a statement. we welcome this opportunity to work closely with the asa and will be fully complied with its decision. we hope other players in the ticketing industry, including primary issue was, follow suit. —— issuers, follow suit. ticketmaster says our customers know the price at every stage. we will continue to work with both the asa and the cma to develop levels of transparency and consumer protection within the uk ticketing sector. viagogo did not respond our request for interview or comment.

did you see this amazing picture of parker curry? it went viral. .. thinking about all of the young people. particularly girls, and goals of colour, who in years ahead will come to this place and they will come to this place and they will look up and they will see an image of someone who looks like them hanging on the wall. she already knew who michelle 0bama was, so it was quite exciting to have the portrait unveiled. # shake it off #. did you have a good

time with her? yes. what did you guys do? danced. you danced ? yeah, la, la, la. i like her dress. could she be more gorgeous? still to come. we'll be speaking to one women who realised she was the victim of a coercive controlling relationship after listening to an episode of the archers which showed similarities with her own life. and would you go to a botox party. how safe is it? time for the latest news — here's annita. the bbc news headlines this morning. the government's emergency committee, cobra, will be briefed this morning on the police investigation into the suspected poisoning of a former russian agent in salisbury. sergei skripal and his daughter yulia remain

in a critical condition in hospital after being found unconscious on a park bench on sunday. scientists at the military research facility at porton down are carrying out tests to discover what made them so violently ill. the top economic adviser to the white house, gary cohn, has resigned — after failing to persuade president trump not to impose significant tariffs on imports of steel and aluminium. mr cohn was regarded by many business leaders as a moderating influence in the administration. he's the latest in a long line of people who've left the white house. the united states has concluded that kim jong—un' half brother was killed by a chemical attack in malaysia on the orders of the north korean government. kimjong—nam died after an encounter at kuala lumpur airport last year, when two women smeared his face with vx nerve agent. the women, who say they believed they were carrying out a prank for a tv show, are on trial for murder. up to 15 people have been injured after two double decker buses crashed in manchester city centre. it happened at 7.30 this morning

on minshull street at junction of aytoun street outside the holiday inn. greater manchester police say most injuries are minor, one person is thought to have more serious injuries the chancellor philip hammond will today outline his vision of an eu free trade deal for the financial services sector after brexit. mr hammond, who wants special access to the eu's single market, is expected to use his speech in london to focus on an agreement which he says will be of mutual interest to both parties. the european commission has previously said that a free trade deal including the city is not an option. saudi arabia's crown prince, mohammed bin salman, is beginning a three—day visit to britain. we'll have lunch with the queen and hold talks with the prime minister. the government regards saudi arabia as an important strategic ally, but protest marches are planned by campaign groups angered by the war in yemen, where the kingdom is fighting rebels. that's a summary of the latest bbc news.

a lot of you getting in touch about secondary ticketing web—sites. lots of you with thoughts on that. steve said, why can't people be responsible for shopping around themselves? some shops charge more for the same item. paul said secondary ticket sellers are touts and should be closed down. now some sport with wilf. england's one-day series with new zealand will be decided on friday after new zealand won the latest match. bairstow and root both hit centuries, but england lost eight wickets for 46 runs. taylor made 181 for new zealand and nichols smashed a six to level the series. jurgen klopp said liverpool belong in the champions league

quarter—finals after a goalless second leg at anfield give them a 5-0 second leg at anfield give them a 5—0 aggregate win over porto. also in the last eight, real madrid, who made paris 2—1. ronaldo on the score sheet again. england's women can win the she believes cup if they draw with the united states tonight. phil neville's side beat france last thursday and then drew with germany on sunday. we will have more for you at 10 o'clock. thank you. this morning — we get a rare insight into what it's like to be in a coercive controlling relationship. it's only now that she is in her 60s that helen walmsley—johnson has been able to share her experience of a relationship that she had in her 40s, during which she says she was the victim of coercive

control and violence. helen walmsley—johnson has written a book about her experience called "look what you made me do" and is here today to speak exclusively in her first in—depth broadcast interview on the book's publication i had been working free lance, but was offered a full—time job at a hospital and had taken that for some security. then my daughter's father, who we hadn't seen for eight years, suddenly reappeared. he bumped into my eldest girl. so that sort of brought him back into our lives. which i felt was right, because he is their father and should be involved in it. you were feeling vulnerable? well, i had this sort of co nsta nt vulnerable? well, i had this sort of constant feeling that everything was... i think a love us get this,

that everything is about to unravel. i would wake up in a panic. but once i got going, i was fine. so what did frank give to you? security? well he was supposed to be a diversion. he was, i wasn't looking for a long—term relationship. he he was suppose to be a bit of a treat to me. but what he quickly started to do was fill that gap where you have friends around you and you have got family and friends and so you're not alone. you're not isolated, but you're missing that intimate closeness that a relationship will give you. that kind of relationship. so you got that initially.|j give you. that kind of relationship. so you got that initially. i got that initially, yes. but then the warning signs started to arrive? yes, but nay they didn't start

quickly. there was things at the beginning. this is the thing about coercive control. the first date, where i was talking talking to somebody, another man when frank went to get the coats. when he came back he said, i can't leave you alone for a second. which is fine. that is what everybody you know it is not unusual. he wouldn't take my phone number when i offered it. he said he would call me. i thought thatis said he would call me. i thought that is irritating, but i'm not going to let that get to me. i lasted three days and called him. because tall, french, handsome and very quickly he sort of filled that role of support. so a lot of love. he was engaged. he told me that. so... buti he was engaged. he told me that. so... but i didn't feel, i was free, thatis so... but i didn't feel, i was free, that is up to him. but he fell in

love with me, he said. but he started just little things like... i wasn't allowed to walk around the house bare—footed. because he said it was dirty. he didn't like onion and garlic, so i couldn't cook anything with onions and garlic in it. then he took me shopping and bought me something beautiful, bought me something beautiful, bought me something beautiful, bought me a beautiful coat and then got me to try it on and say he would decide whether i could keep it. got me to try it on and say he would decide whether i could keep itm was gradual. very gradual. people would say, that is, you would notice that. i'm interested he did have a list of things that you weren't allowed to do. you had to pick up the phone when he called within three orfour rings. the phone when he called within three or four rings. that was a big

bone of contention that i never heard the phone. if it is in your bag and you're in a busy street you may not hear it. when i did answer it, i had to go somewhere quiet immediately so i could hear what he was saying. he didn't want to feel that i was talking to anybody else but him when i was on the phone. so i wouldn't be distracted by, if i was with friends or somebody like that, there was nobody else to be involved in the conversation. couple of things that struck me, was the gym routine and you dropped from a size 12 to size 8 because of the gym. and a time you went to a restau ra nt gym. and a time you went to a restaurant with colleagues and he was waiting outside and you had 22 missed calls. yes. because i have all this material at home, the reason i can be so detailed, because i have kept everything that he wrote. we wrote to each other a lot.

i kept my diary, so i knew what i was doing when i was doing. i have a note books. we left each other messages. a lot of things that you remember, you're not always reck it accurately. i had always thought the letter we re accurately. i had always thought the letter were love letters and they're not. but all that is in there. 22 missed calls and messages, where are you? and missed calls and messages, where are you ? and you missed calls and messages, where are you? and you know where i am. you're standing outside looking in. you can see me. so it is a control. he wa nted see me. so it is a control. he wanted me to come straightaway. he saidi wanted me to come straightaway. he said i could go. by then i wasn't doing anything without asking his permission first. you do that in a normal relationship. is it ok if i go and have din we are my friends and say, yeah, that is fine. so he unusually said i could go. but then he turns up outside... your family and friends never said.|j he turns up outside... your family and friends never said. i never told them. they didn't like him. but they

probably wouldn't have said... i don't remember. the only people i remember saying anything were my daughters — didn't like him. he didn't like them. that is understandable. but by that time you see the whole love thing, the sweeping you off your feet, and charming the socks off you happens very quickly. the control part comes in very slowly under all that. so by the time that is getting a grip on you, you are completely and utterly head over heels in love and you have seen head over heels in love and you have seen that man, so you think well i've only got to do this which he wa nts i've only got to do this which he wants me to do and then i will get that man back and that is the give and take is a distorted version of a normal relationship. it sort of bent out of shape. so that is why you

didn't walk away. people may say he was controlling and he turned violent. yes. and yet you didn't walk away. was it for that search to find the man you fell in love with at the start? yes, but by that time he moved me in with him. my home life disintegrated. so i was living with him. and i had no, so he was controlling me all the time. i had no independent thought by then. i couldn't do anything. i don't know whether i was... actually frightened of him. i read something... in the first review that came through that said it was bizarre i asked him to phone me in sick when i was taking to day, i felt terrible and i was trying to get away from him to get some peace. i didn't think it was bizarre at all. thatjust hadn't occurred to me that was bizarre to ask the man i was trying to get away

from to phone my employers and tell them i wasn't well. you didn't realise that you were in this coercive relationship until you saw a plot line on the archers on the radio. for people who are not familiar. maybe we can look at that. tell me... ijust want to understand. i know it looks funny. a bit more than funny. you planned an afternoon out with henry. on the blackberry line. he loved it. on a steam train with henry? yes. and with kirsty? yes. behind my back? deceiving me. don't say that. lying to me about it and lying to the school as well? sorry i'm sorry. that was helen and rob from the archers, it is interesting to watch

your face archers, it is interesting to watch yourface during archers, it is interesting to watch your face during that.|j archers, it is interesting to watch your face during that. i could feel my insides going. that is the effect that story line had on me, when i realised what was happening to helen i felt something realised what was happening to helen ifelt something all realised what was happening to helen i felt something all in inside. because it was so familiar. just exactly the way it is. they were very good with that. if people are watching this now, and they have had that reaction that you just spoke of, whether listening to that an the radio or listening to you speak, what would you say to people is the best thing, the first thing they can do. phone refugee or women's aid. phone the help lines. i have been to a refuge after a wrote a piece for the new statesman, following the archers thing and seeing that operation was so reassuring and comforting and they are so good. phone women's aid or phone refuge.

if you're that much in the clutches of someone controlling you, is it easy to pick up the phone? no, because you're being watched all the time and you will need to have several goes to be able to articulate it. the whole, the way... it works is that you are controlled into silence so you can't speak about it and it is the shame of it that you have allowed... i say you have allowed it. it has happened to you. you haven't allowed anything to happen. it is not yourfault. so it... is very hard to... actually say the words that i was in this kind of relationship and this is what happened to me and this what is he did to me. it is humiliating and shame and you feel guilt as well. but the biggest thing is the shame.

sorry about the glitch during that conversation. and if you want any information on sources of support — you can find a list of helplines that can offer you advice at bbc.co.uk/actionline. coming up... as ministers hold an emergency meeting about the suspected poisoning of a former russian spy and his daughter in wiltshire, we get the inside track on uk—russia relations from the writer behind the hit tv thriller mcmafia. we have heard about botox. injections which relax facial muscles, supposedly making you look younger. it is only supposed to be given by someone medically trained and anybody having the treatment is supposed to be warned about side effects but it doesn't always happen. in bbc three documentary has uncovered a murky world about backstreet injectors who perform without following the rules. let's ta ke without following the rules. let's take a look. if you want botox, you should ideally go to a trained medical professional.

they will assess whether it's suitable for you, tell you the risks and write you a prescription before giving you the treatment. you can go to a beautician for the injection but it is illegal for a beautician to supply botox that hasn't been prescribed for you, so you also need to see a doctor, dentist or prescribing nurse for your consultation and prescription first. this must be done face—to—face. if you're prescribed botox about a face—to—face medical consultation, it's against stricter general medical council guidance. despite this, i've heard it's happening at thousands of appointments across the uk. i'm told beauticians regularly offer botox which hasn't been properly prescribed but i need proof, so i've put some appointments —— prescribed but i need proof, so i've booked some appointments using the fake name lucy. i'm going to go under cover because i think if i go in and say i'm a journalist, they might follow procedure. i will find out what happens when

people put these appointments normally. i want to check whether they're qualified medics. i checked and she isn't a licensed nurse, so i should first see a qualified medic to get the required prescription. needles come out quickly, so i fake a sudden needle phobia. both those beauticians were about to give me botox without a proper consultation

with a prescriber, and one of them told me that she's a registered nurse. i looked her up on the register and she's not on it. posing as a registered medical professional is a criminal offence and our evidence shows that's exactly what she's doing. they told me there were no risks, no side effects, and they made it seem like a very casual thing that everyone's doing. to see if it really is what everyone's doing, i'm on my way to a botox party in windsor, where a legitimate prescriber is present. hi. i'm dr sherpao. hi, dr sherpao. so, how are you all feeling? good. the champagne may be non—alcoholic, but there's still a party atmosphere. how old are you guys? i'm 23. 23. 27. 21.

yeah. you're not having any botox, are you? i'm not, no. are you tempted ? a little bit, to see what the fuss is about. when was the first time you had it? was that four months ago? no, when i was, like, 18. no way. i've had it for, like, five years. do you think people see it as convenient as they would getting their nails or their eyelashes done? yeah. people want their nails done, their hair done, their eyelashes done, their lips done, botox. it's all part of that whole confidence boost. so, in total, how many people do you think you know who have botox? over 100. over 100? yeah, everybody. i feel like i am the only one that doesn't any more. ellie flynn — who's the reporter on that investigation — is here now. we can also speak to ashton collins — from save face — a government approved register of legitimate practitioners who carry out treatments like botox.

did you find what you expected to find when he started out on this investigation? i didn't really know what i expected. i had tips this was happening on a huge scale. but i was definitely surprised by how common it seems to be that botox is being provided without the rules being followed. have you got a sense of how widespread it is that people who are not medically qualified, you haven't been for a consultation, is carrying out these procedures?m seems to be common from our investigation. most of the beauticians we went to go and meet come i didn't have a consultation with a doctor before. they didn't ask for any of my details before i went to the appointment. it was just on the day, i popped in, iwould have been given botox without an appointment. you don't have to be medically trained to administer it, but you need to have had a consultation with a medical professional beforehand. that's right. legally a patient needs to

have a valid prescription to be administered with botox. that needs to be following a face—to—face consultation with a licensed prescriber which is a doctor, dentist, or a prescribing prescriber which is a doctor, dentist, ora prescribing pharmacist or nurse. what struck me is how young people are going for botox. but young woman she was 23, she said she first had it which was 18. what doctor is saying yes i will give you a prescription for botox? absolutely. you get all sorts of unethical people. perhaps she wasn't going to a doctor at that point in time. perhaps it was a beauty therapist. you saw from the atmosphere of that party why these treatments are so trivialised. there is almost no perception of side effects, convocations, and serious side effects. the word party and injection should not go hand—in—hand. —— complications and serious side—effects. hand—in—hand. —— complications and serious side-effects. what kinds of

side effects? bruising, swelling, itchiness, headaches, to more serious things where the incorrect muscle is relaxed, which will make you look like you have had a stroke, leaving you with a droopy eyelids, right through to allergic reactions. you would need to be a medical professional to identify those quickly and treat them effectively. those botox parties, were those young women aware of the side—effects? young women aware of the side-effects? there was a legitimate prescriber there. there was a doctor there. they were given warning of there. they were given warning of the side—effects. but in a lot of the side—effects. but in a lot of the cases when i was going to appointments myself i wasn't really given any idea that there were side—effects. we meet with somebody in the documentary who had a bad reaction to botox after being given a treatment without being warned of any side effects at all. is there a sense this industry needs to be tightened up? is their government interest in tightening up this

industry? in short, no. it is unregulated and not protected. they declined to regulate for various reasons. they signpost organisations like ours, which is why we educate the public on making safe choices, what the risks are, and that you should be taking these procedures very seriously. when you spoke to these women, did you get a sense this was insecurity driving this, that they were not looking at how serious this issue was? party and injection to go together, like ashton says. it has almost become pa rt ashton says. it has almost become part of a trend, that look, having botox, it brings your eyebrows up and gives you a perfect forehead. there is probably pressure from social media on young women to look a certain way. like the girls says in that clip, it gives you that whole package, and i think a lot of

young women are striving to have that. you can mystery shopping to try and catch out bogus practitioners. yes. there are hundreds. that clip was a drop in the ocean. there are hundreds of training academies, they go on to offer £99 treatments, price cuts, botox parties, they advertise on social media. you have no idea who the person is. you have a mobile phone number, which is probably a burner phone, something goes wrong, and you cannot get in touch with the person, and they could just change their name for the next week. you say £99 is cut—price, how much is it? that is very cheap. you're looking between £180 to £350, depending on the number of areas. 0ne depending on the number of areas. one area would be between your eyebrows, your forehead or kroos feat areas. if you go for all three you are looking at £350. -- kroos

what was your lasting impression on what was your lasting impression on what needs to be done to the industry? you said you went in without any idea. it needs to be tightly regulated. in the end we find a doctor who is providing botox to between 18 and 19 beauticians across the uk. because he is struck off he falls into a grey area. he is unregulated any more. who is there to protect those patients? that is what needs to be done. thank you both for coming in and talking to us today. you can watch the documentary on the bbc three website later today. a comet has come in about coercive control relationships. —— a comment. i would like to add to today's subject anonymously. i am a husband who is only now leaving my wife after nearly 20 years of takeaway ——

after nearly 20 years of takeaway —— after a coercive relationship. soon after a coercive relationship. soon after the marriage i lost my voice. i was increasingly sidelined, belittled, and controlled in everything we did. i was like a lobster who had been put into a pan of cold water and the heat was being applied in a subtle but ever—increasing weight so i didn't notice. when i did wake up and challenge my wife and her behaviour, she used threats and manipulation to silence me. it has taken me 20 years to pluck up the courage and finally walk away. my story isn't unique but it is important to recognise that men are also affected by these types of relationships. thank you for your bravery and sharing your story. if you have any comments, please send them in. let's get the latest weather now. today we have a mixture. it is chilly in the north where further south it is quite mild. these pictures are rather nice, this beautiful one

shows sunny intervals. this is from northampton. and we have another one, another beautiful view. some sunshine in lyme regis, dorset. the forecast today is one of sunshine and showers. some showers are still wintry, particularly so across the north and west of the uk. what you will tend to find is that they will fizzle during the day. and the wind across the far north of scotland is tending to ease. low pressure still in charge of our weather. you can see this front pushing across east anglia. that will take the rain we currently have along with it and in its wake there will be cloud across east anglia. for much of the rest of the uk it will be dry and sunny. we will store have wintry showers at times, potentially in the outer hebrides and the isle of skye, and showers over wales, northern ireland, southern england. six to 11 celsius. a much better day across scotla nd celsius. a much better day across scotland than it was yesterday. as we head onto the evening and overnight, a lot of dry weather around. still some showers. still

the potential for them to around. still some showers. still the potentialfor them to be around. still some showers. still the potential for them to be wintry. this is producing rain and snow from the south—west. the rain in the southern extent, the snow, well, we are expecting some in mid—2 north wales, through the midlands, the southern part northern england. —— mitt foot north wales. it could travel to lincolnshire by dawn. it could come down a bit lower than 100 metres, so keep in touch with the forecast because it has the potential to be disruptive. there will be the risk of ice once again for those travelling. tomorrow, we start off with that band of rain and snow. edging off eventually into the north sea. behind it, again, lots of dry weather, a fair bit of sunshine around. but still some showers coming in from the west and some of those will be wintry at higher levels. between seven to ten degrees as we move from north to south.

friday, lots of dry weather, some snow across scotland, tending to ease as we go through the course of the day. but a new area of low pressure is coming in across the south—west. it will introduce heavy rain, strengthening winds, and milder conditions. in the north, a temperature range of six and seven, as we sink further south nine to 11. getting milder in the south as we go through the weekend. hello it's wednesday, it's 10 o'clock, i'm chloe tilley. the mystery of the suspected poisoning of a former russian double agent and his daughter on uk soil deepens. ministers will hold an emergency meeting within the hour. russia is behind it, it means they're taking things to a whole new level. this is a a declaration of war. we'll get the inside track on relations with the kremlin from the author of "mcmafia". secondary ticket websites are having to face the music. the regulator's cracking down on the ticket resellers because they say customers are being stung by misleading claims

and hidden fees i thought i was paying for four tickets £260. by the time the transaction happened it was £1,420. we'll hear from people who shelled out hundreds of pounds over the odds for tickets. and the girls fighting against the practice of child marriages in north west india. here's annita mcveigh in the bbc newsroom with a summary of todays news. the government's emergency committee cobra, will be briefed this morning on the police investigation into the suspected poisoning of a former russian agent in salisbury. sergei skripal and his daughter yulia remain in a critical condition in hospital after being found unconscious on a park bench on sunday. scientists at the military research facility at porton down are carrying out tests to discover what made them

so violently ill. the top economic adviser to the white house, gary cohn, has resigned — after failing to persuade president trump not to impose significant tariffs on imports of steel and aluminium. mr cohn was regarded by many business leaders as a moderating influence in the administration. he's the latest in a long line of people who've left the white house. the united states has concluded that kim jong—un' half brother was killed by a chemical attack in malaysia on the orders of the north korean government. kimjong—nam died after an encounter at kuala lumpur airport last year, when two women smeared his face with vx nerve agent. the women, who say they believed they were carrying out a prank for a tv show, are on trial for murder. up to 15 people have been injured after two double decker buses crashed in manchester city centre. it happened at 7.30 this morning on minshull street at junction of aytoun street outside the holiday inn. greater manchester police say most injuries are minor, one person is thought to have

more serious injuries. action is being taken against so—called secondary ticket agencies after misleading information on their web—site. the advertising agency says they have hidden charges. it follows an investigation by trading standards and the competition and markets authority. nicola adams, the boxer, has been turned into a barbie doll ahead of international women's day. nicola says she is excited to be part of series. that's a summary of the latest bbc news — more at 10.30. still to come, the saudi crown

prince is visiting britain. do get in touch with us throughout the morning — use the hashtag victoria live and if you text, you will be charged at the standard network rate. here's some sport now with will perry. get england's one-day series with new zealand will go down to a decider on friday, after the hosts won the fourth match with three balls to spare. england looked set for a huge total with bairstow and root makes centuries, but they collapsed later in the innings. it went down to the final over, nichols hitting a six to seal victory for new zealand. taylor finished hitting a six to seal victory for new zealand. taylorfinished on 181 not out. despite struggling with a thigh injury as well. liverpool have become the first english side through to the quarter—finals of champions league. they were already 5-0 champions league. they were already 5—0 up from the first leg with porto

and played out a goalless draw at anfield. mane came closest to scoring for liverpool.” anfield. mane came closest to scoring for liverpool. i think this year we belong there to be honest. it should not be a big surprise. and next round will be very difficult. i think that's clear. we have a lot of good teams, seven other very good teams will be involved. liverpool through and plenty of flares in the french captain capital. but psg lost 2-1 to french captain capital. but psg lost 2—1 to real madrid. ronaldo's header set them on course. tottenham are still unbeaten in the champions league this season and will look to join liverpool and real madrid in the quarter—finals. juventus stand in their way tonight at wembley. 2—2

it finished in in turin. england need a point to bin the she believes trophy. the toughest test is the united states tonight. but how will they celebrate if they win? we are sending them to diss never land on thursday morn — — sending them to diss never land on thursday morn —— disneyland on thursday. they will leave the hotel in the morning and they have three or four hours. it is a once in a lifetime opportunity, because of the schedules, it is rare they get long off. they have three or four hours in disneyland with micky mouse and donald duck. hopefully no micky mouse defending for england tonight and tested continues in barcelona ahead of the new formula one season. you can follow that on the bbc sport web—site. you can follow that on the bbc sport web-site. thank you. the foreign secretary's said the uk

would respond "robustly" to any evidence of russian involvement in the collapse of former spy sergei skripal. mr skripal and his daughter yulia are still critically ill in hospital after being found unconscious on a bench in salisbury on sunday. borisjohnson said he was not pointing fingers at this stage, but described russia as "a malign and disruptive force". russia's denied any involvement. let's take a look at the background to this case. counterterrorism police are now leading the investigation into why a former russian agent and his daughter suddenly fell ill in salisbury. the case in wiltshire involving a former spy and his daughter is the latest in a series of mysterious incidents connected to russia going back at least 40 years. in 1978, the bbcjournalist georgi markov was poisoned using a specially adapted umbrella

while waiting for a bus on waterloo bridge in london. the specially adapted umbrella shot a tiny pellet of ricin poison into the leg of markov. he died three days later. he had been very critical of the communist government of bulgaria. it has been speculated that the kgb, the former russian security service, helped the bulgarians with the assassination. in 2006, a former russian spy living in exile in britain, alexander litvinenko, was killed after he drank radioactive tea in a london hotel. he had been a long—time critic of russia, particularly vladimir putin. the poison used was a radioactive substance called polonium—210. it is impossible to source on the open market, which is why investigators believe the russian state was involved in the killing. an inquest into his death concluded that his murder was an fsb operation.

russia's fsb is a successor to the kgb. litvinenko's body was so radioactive, he had to be buried in a lead lined coffin. and as boris berezovsky, another critic of president putin. in 2013, he was found hanged in the bathroom of his home. while it was first thought berezovsky took his own life, later a coroner said he could not be 100% sure about the cause of death. let's speak now to chris phillips — he was head of the national counter terrorism security office when alexander litvienko was murdered in 2003. we can also speak to misha glenny — journalist and author of mcmafia which focuses on global crime networks and was recently made in to a bbc drama series and to dr.

victor madeira — he's a senior fellow at the institute for statecraft who specialises in anglo—russian relations. chris, what do you know, as a former police officer, about what happened in salisbury on sunday? well, i don't know very much more than you do. but i know if it hadn't been for the alexander litvinenko murder then i think we would have been treating this one slightly differently. i think that murder showed us that it was almost certainly the state and i think it's been stated that without really much doubt that the russian state was involved in that murder. that has of course led us to think and draw similarities with this incident in salisbury. i think we

need to bear in mind that the police need to bear in mind that the police need to bear in mind that the police need to look at all avenues. it is not just a need to look at all avenues. it is notjust a case of deciding this is a russian state incident. it could be someone else. it is quite possible that someone else has done this. it is important that we keep an open mind as police officers. clearly the priority is finding out what this substance was. yes and when they find out that will take them a long way into finding who we re them a long way into finding who were the most likely culprits. certain poisons can only be made in government—type institutions.” certain poisons can only be made in government-type institutions. i want to bring you in, victor, what we do know about sergei skripal to give us background on why this may have happened? sergei was a former colonel in russian military intelligence and he served there until the late nineties and he resigned on the grounds of ill

health. then he went to work for the russian foreign minute have i —— ministry. throughout this time both from the mid nineties until his retirement from the foreign ministry, he kept working, according to russian reports, for the british government, providing intelligence. he was arrested a year after he retired and went went to trial in the 2000s and was sentenced to 13 years in prison. there was the spy swap. which meant he ended up here in the uk. is it your view that he would be of interest still to the russian authorities after a spy swap? that depends on what he has been up to. if he has been doing nothing. then no. if this is the russians and i think chris is right, we have to stress that we do not know who did this. we do need the

forensic evidence of the poisoning and there are other circumstances a well. but a spy swap is something thatis well. but a spy swap is something that is organised between intelligence agencies and governments. there are rules to it. and it is assumed that after a spy swa p and it is assumed that after a spy swap an incoming spy is going to lead a retired life and not be involved in intelligence or politics or criminality or anything. so if this were the russian state and i'm using the conditional very carefully, then they may well suspect that he's been, that he has been up to something. i certainly don't buy the idea that this is syste m don't buy the idea that this is system my revenge. why do it now? there are too many variables there. so we have got to wait. but it is a very important and for the moment mysterious case. could it be maybe not the russian state, but a rogue

element within russia? 0r not the russian state, but a rogue element within russia? or would vladimir putin not allow that? well it could be you know a mcmafia—style thing, somebody involved in organised crime, but with links to intelligence and it may be a more personal thing. the one speculation that we have had and i stress it is speculation is about the substance it is might be fentanyl a synthetic opioid that is causing problems in america and killing lots of people. it is easy, you only need a bit of fe nta nyl it is easy, you only need a bit of fentanyl to it is easy, you only need a bit of fenta nyl to kill somebody. it it is easy, you only need a bit of fentanyl to kill somebody. it is easy to drop that in a cup of tea. if it was fentanyl, it could have been anybody. that you can buy on the open market. victor? that is an important point, what we have seen so far doesn't allow us to make an

exact assessment. depending on dosages of course, anything is positive. radioactive material, given the area was secured and hosed down and cleaned up, that suggests it wouldn't necessarily have been radioactive, more likely chemical. but again it is important to keep an open mind. you were there in charge when alexander litvinenko was murdered. let's talk about the similarities. this has happened in a small constabulary. a county force. that force wouldn't have the ability to deal with something of this size. this will be a huge investigation with international impacts. it's really important for the country to have the right people investigating. people with the experience of dealing with the sorts of things.

the counterterrorism unit is based reasonably locally and has all of those detectives in hand. the most important thing is there will be other evidence. there are cctv cameras. m15, m16 will need to be involved, will be involved, to tell the police who is in the country. whether there is somebody highly suspicious. if it was somebody from russia then almost certainly they would have been on the plane back home before we even realised it was this type of attack. it is important we don't get ahead of the investigation. the investigation will be underneath the radar, trying to work out who might be involved, where they are, and how they did it. the reason this has become very interesting is because it does bear hallmarks of what happened to alexander litvinenko. as i said before, it almost certainly was the russian state that did that. the

trail was so obvious. and vladimir putin's response to the incident was so outrageous, really, with the people who we know that did it, and they were awarded medals, etc. it goes to show you that vladimir putin certainly knew something about that one. do you think russia is being u nfa i rly one. do you think russia is being unfairly demonised at this point? russia certainly perceives that it is being demonised. there is a problem that we have very poor relations ever since the alexander litvinenko case with russia. and we actually need better relations with russia. we are not dependent on russian energy. we get about 15% of our energy from russia. but when we ran out of gas in russia the only country that could provide us with an emergency supply of liquid natural gas was russia. as we are heading towards brexit we found out in the past that the americans don't

really care about us very much thanks to the tariffs donald trump imposed. and then the issue of the open skies thing. we don't want to be going around making enemies. the government, if it does turn out there is russian involvement, the government is faced with a real problem here because it has to be tough on the one hand but it can't be seen to be alienating people it might have to trade with later on too openly. this is all within the context of presidential elections in russia in the next ten days. vladimir putin is widely expected to win another term. some people say why would they will ruffle feathers now, and ahead of the world cup in the summer, of course. interesting point. there are so many conflicting reports at the moment, as well. nothing is impossible. it is interesting that the attack, if it turns out to be that, the attack took place on sunday, the 4th of

march. the following day vladimir putin addressed, as he does every year, the senior most level of the fsb. the top directors, and so on it isa fsb. the top directors, and so on it is a sort of annual address. every year he list how many spies and foreign intelligence officers they have been able to counter or arrest, or fought. it they have been able to counter or arrest, orfought. it was they have been able to counter or arrest, or fought. it was curious timing. in terms of the election. —— or thwart. it is interesting to see who might benefit from that. he is almost certainly guaranteed to win. the benefit... it seems... i don't get it, that seems rather pointless. it would be very strange timing, this. in terms of the world cup it is worth remembering that vladimir putin isn't very invested in it. he doesn't care about football. he doesn't care about football. he doesn't like it. he was much more

concerned about the sochi winter 0lympics. it would be very weird timing buti 0lympics. it would be very weird timing but i don't think the presidential elections or the world cup are really an issue. threats that prince william might not be going to the world cup would be of no consequence to him. no. reputation only it's important for the russian state. that's a point worth mentioning. we're talking about expected activities of the russian state. it's always important to make the difference between the russian state and the russian people. thank you very much. we have some breaking news. there are currently eight fire crews and a hydraulic platform in attendance at the university hospital in coventry. there is a confirmed fire. a phased evacuation has taken place. crucially no injuries reported. a

fire at university hospital in coventry. an evacuation is taking place. west midlands fire service telling us there are no reported injuries at this stage. we will bring more to you as we receive it. still to come: saudi arabia's crown prince, mohammed bin salman, is beginning a three—day visit to britain. we will be finding out more about the man who some are hailing as a radical reformer. unicef says there's been significant fall in the number of child marriages across the world. the un's children's agency estimates 25 million underage marriages have been prevented in the last decade. countries in south asia — such as india — have seen the biggest reduction in the age—old practice. naomi grimley has been to rajasthan in the north west of india to see how girls are fighting back there: here in the far desert of rajasthan, four young women and girls are joining the fight back against child marriage. india is successfully cutting the number of child brides and these

four stories help explain why. monica is out shopping for the day's food with her mum. it's a scene of domestic harmony butjust a few months ago, monica's parents tried to marry her off aged 13, at the same time as an older sister. the marriage never happened because on the day of the wedding, monica found the courage to report her own parents to a children's hotline. translation: i called up and i told them everything — that i'm young and i don't want to get married and i want to study further. i asked them, "can you please do something that stops my marriage?" if i had got married, nobody would allow me to play or talk. my in—laws would have just made me work. ganesh, did you know it was against the law? translation:

we did know that it is a criminal offence and we did feel bad but we are a family of labourers. sometimes i don't get work for a whole month so we thought, since we are marrying off one daughter we should marry off monica too and save on the expense. in the end, ganesh and his wife promised the police they would not marry monica off before she comes of age. the authorities in this part of rajasthan say they see dozens of cases of child marriage every year and many more go unreported. in the case of monica, her 11th—hour call for help was answered by a woman ready to jump into action. meet priti yadav, a guardian angel on a moped. speed is often the essence of herjob. she's the woman who handles the local child marriage cases which come to light via the hotline. it was priti who, together

with a specialist police team, burst in on monica's wedding at the very last moment. translation: when monica called up on the same day of her wedding, we had a tricky challenge as we had only three hours to save a child. she was in a wedding dress when we arrived and she gave us a little smile. she knew that we'd come to stop her wedding. she was happy then. is the battle against child marriage being won? translation: 100% yes, it is. and it will be won in my lifetime. so much is being done, particularly in education and with campaigns to raise awareness. 0ut here in one of the more remote parts of the thar desert, mobile phones and hotlines are a key way of stopping child marriage at the 11th hour. but there's also an earlier, simpler line of defence — and that is girls' education. rahdika, in her early 20s,

is a warden at this girls' boarding school. she is another young woman leading the fight against child marriage. her parents wanted her to marry aged 17 but she refused. she believes education is vital but uses music and theatre to engage and empower girls. they sing "don't marry me off," these girls sing. translation: if you just speak rhetorically to people, the impact is much less. but when you talk about these issues through activities like music, then people pay extra attention to it. they remember it. she says boys should now be targeted, too. translation: communities can take time in listening to what girls

are saying but the boys, they always are heard instantly. so if you work with both sexes, then we will get 100% results. over in this desert village, the wider community is getting involved as they watch a puppet show tackling the issue. afterwards, the villagers rise to their feet and pledge to abandon child marriage. it is a poignant moment and a sign that in this part of india, things are beginning to change after years of entrenched custom. one of those who watched the show is pooja. married aged ten, though still at school for now, she's determined there should be no more child brides. translation: my name is pooja. i got married three years ago. i want to study further and become a teacher. i want to say to everyone in my village that girls should be educated.

don't get underage girls married. don't ruin their lives. if someone does that forcefully, call 10—9—8. this will help stop child marriage. pooja is still in school because her parents have agreed to let herfinish her studies before gauna, the moment she goes to live with her in—laws and has sex with her husband. back at monica's house, she chats to her new friend priti on the stoop of her family home. herfuture is uncertain because her education has been disrupted by her brush with marriage. but she takes comfort in the fact her story is being told to others. translation: i'm glad that my experience will be shared with others. maybe some other girl will learn from my case and she too can stop her child marriage. and if she can't stop it, then i will even help her out myself. this was so nearly a childhood lost.

now, through an act of teenage rebellion, it is a childhood regained. still to come. and on and is beginning a three—day visit to britain with lunch with the green followed by trade talks with the prime minister. —— saudi arabia's crowned prince is beginning. we will hear more about the man who is being held as a radical reformer. we'll hear from people who shelled out hundreds of pounds over the odds for tickets — as the advertising standards agency clamps down on "secondary ticketing" companies. in time for the latest news — here's annita. the headlines: detectives investigating the circumstances around a former russian spy and his daughter are taken around a former russian spy and his daughter are ta ken seriously. sergei skripal and his daughter yulia remain

in a critical condition in hospital after being found unconscious on a park bench on sunday. scientists at the military research facility at porton down are carrying out tests to discover what made them so violently ill. the top economic adviser to the white house, gary cohn, has resigned — after failing to persuade president trump not to impose significant tariffs on imports of steel and aluminium. mr cohn was regarded by many business leaders as a moderating influence in the administration. he's the latest in a long line of people who've left the white house. the chancellor philip hammond will outline his vision of an eu free trade deal for the financial services sector after brexit. mr hammond is expected to use his speech in london to focus on an agreement which he says will be of mutual interest to both parties. the european commission has previously said that a free trade deal including the city is not an option. up to 15 people have been injured after two double

decker buses crashed in manchester city centre. it happened at 7.30 this morning on minshull street at junction of aytoun street outside the holiday inn. greater manchester police say most injuries are minor, one person is thought to have more serious injuries. saudi arabia's crown prince, mohammed bin salman, is beginning a three—day visit to britain. he'll have lunch with the queen and meet the prime minister for trade talks. the government regards saudi arabia as an important strategic ally, but protest marches are planned by campaign groups angered by the war in yemen, where the kingdom is fighting rebels. that's a summary of the latest bbc news. here's some sport now with will perry. england's one—day series will be decided in christchurch on friday after new zealand won. england made 335-9. but

after new zealand won. england made 335—9. but england lost eight wickets for 46 runs. jurgen klopp says liverpool belong in the champions league quarter—finals after a goalless second leg at anfield gave them a 5—0 aggregate win over porto. joining them real madrid who, beat psg2—1 last night. ronaldo on the scoreline again. england's women can main the she believes cup if they get at least a draw with the united states tonight. phil neville's side have beaten france, drawn with germany. more sport on the news channel throughout the day. thank you. from today the advertising standards authority will clamp down on secondary ticket sites. crucially it means the likes of stubhub, viagogo, and the ticketmaster owned seatwave and getmein will be forced to display the actual price they are charging per ticket

after accusations they were misleading customers. the asa specifically banned viagogo from using the claim "official site" and from using the term "100% guarentee" as they think it misleads fans who are not necessarily guaranteed entry to the events they purchased tickets for. let's talk now to russ tannen who runs the ticketing app dice which works with artists to ensure tickets only go to fans for face value. rebecca montague who forked out over £600 for four tickets to depeche mode last year, sarah west who bought tickets for dancing on ice, but can't afford the huge £85 fee per ticket sarah, that is frustrating, her face time line has frozen. russ, talk to me about your concerns about the current state of the ticketing market? we welcomed the changes, the

legislation. but we think there is another part to this and this is where technology comes in, where dice comes in. we also believe that the price that fans pay should be the price that fans pay should be the price that is up front. we think there is another layer, which is stopping the tickets from being resold, offering fans the chance to refu nd resold, offering fans the chance to refund if they can't make it and operating our own platform, that is a waiting list where fans can get tickets once they have been returned. how do you stop them being resold? we are a mobile app and the tickets are kept within the device. the tickets can't be resold on to the secondary market. the challenge is, i went last night on viagogo to look at how it worked and there was real high pressure tactics, you can see the seat and the row, as you're searching, tickets, it says 75

people are looking at this ticket and you get sucked into this sense of i'm not going to get a ticket? yes they're bad tactics. it is an important part of the legislation is the pricing and making sure it can't say it is 100% official. that is important that fans understand the difference between a primary ticketing outlet like dice and a secondary ticketing organisation. people don't may not understand the difference and just want a ticket. do you think the whole system even with these changes is too complicated? it is complicated. but i think what we have to look at is technological solutions and can we stop the tickets from being resold, can we use the fact that we carry

mobile phones to stop the tickets going on to secondary sites and shutting off the sup floi the touts. —— supply to the touts. shutting off the sup floi the touts. -- supply to the touts. a lot of people are making a lot of money and people are making a lot of money and people like viagogo can pay to go to the top of a google search. i know we talked to a gentleman who said they're working with google to try and get that changed, do you have concerns about that? yes, it is frustrating they can be at top, but google who have brought in changes, i think the confusions is when it says official site. that is important that does change. do we need to be more savvy as consumers, we have had people getting in touch saying, come onjust we have had people getting in touch saying, come on just go to the official web—site, stop being naive. yes there is an element of that.

when people use dice, they come back rather than going to google. you know it is a trusted source of tickets. bands don't want this, do they? they don't want to see their fa ns they? they don't want to see their fans being ripped off. no, before we started dice, we were managing artists and we wanted to fix tickets for artists and at the weekend for example, the charlata ns for artists and at the weekend for example, the charlatans used us for a series of concerts and we stopped any tickets being resold. when we saw a fan trying to resell a ticket to use tim burgess's quote, we fried the tickets and gave them to real fans. rachel ended up paying £450 for two ed sheeran tickets that were tissed on viagogo for £85 each. you went to viagogo. yes, we went

online the order them and they came up online the order them and they came up at £85. we went through system and entered the card details like requested. we got to the end and they said, confirm, so we clicked confirm and once we clicked that, it came up they wanted to charge us £225 per ticket. you had nothing until you clicked confirm to say that it was that much? no. nothing at all. to say that there would be that much extra put on it. we tried to claim the money back via the credit company. but to get hold of viagogo it is disgusting, there is no customer service, they don't answer tweets no, e—mail. they

wouldn't do anything. to be told the tickets we had purchased at that price were more than likely we wouldn't be able to use and we would have to purchase another two off an official site. so we have now got four tickets. do you think, some people have got in touch say, saying, you're being naive, we know we shouldn't just saying, you're being naive, we know we shouldn'tjust google ed sheeran, but go to the approved web—site. do you think that is a fair criticism? no you have got to think of people who work 9 to 5, when they say they're releasing tickets at 9am and you have have a job and anybody who has small children that wants to go and see concerts and things like that, you do anything you can the get them there. but not those prices. and being told to attend a concert that you need too take four forms of identification to what,

after paying that much to prove that you did get repped off. i think —— ripped off. i think that is wrong. we have connected with is a sarah west who had a nightmare with getting dancing on ice tickets. what happened to you ? getting dancing on ice tickets. what happened to you? we took up the offer at the end of the show to... now that line would suggest sarah's line has not improved at all. let me read you some comments who have come in. sharon hodge son said, i'm pleased this issue is getting coverage. what we need to do is serious enforcement and sanctions, otherwise it is business as usual. pauline got in touch and said, i bought a ticket toed tr stereophonics in —— for the stereophonics in —— for the stereophonics in —— for the stereophonics in cardiff. they sent me an e—mail saying i could be

upgraded to get closer to the band. as that was not an option for me i didn't reply. the following week an e—mail said they could not supply the ticket. i tried to contact them, they didn't come back. as i had paid through the nose i wanted to find out what was going on and managed to speak to somebody, but had to have my money returned. i'm very annoyed with viagogo, we will never use them, i'm in my 70s and still hope to see them. rachel, do you feel these changes by the asa are sufficient to protect fans like you? yes and no. a lot more does need to be done. they need to be policed, anybody can go online and get a web—site and that these days. but i think there needs to be a lot more put in place, especially when it

comes to younger people than myself trying to get tickets and being, well, taken for a ride for a lot of money. some people can't afford. rachel, thank you. russ thank you also. we we contacted all four companies mentioned by the asa. none of them would join us on the programme but some did send these statements. a stubhub spokesperson said: "stubhub supports any measures which make ticket buying easier, more convenient and more transparent for fans. we welcome this opportunity to work closely with the asa and we will be fully compliant with its decision. we hope that other players in the ticketing industry, including primary issuers, follow suit." and ticketmaster who owns seat wave and get me in said: "our ticket resale sites already ensure fans know exactly what they will pay at every stage of the buying process, displaying all fees as soon as the customer selects and submits the number of tickets they are looking to buy. we will continue to work with both the asa and the cma to further develop levels of transparency and consumer protection

within the uk ticketing sector." viagogo did not respond to our request for interview or for comment. let me bring you this update on the fire at the university hospital in coventry. a spoke person for the university hospital coventry said, we can confirm that this morning there has been a small fire in an out patient building adjacent to the west wing of university hospital in coventry. the fire service was called immediately and the fire fire is now out. we have needed to move a small number of patients. no further evacuations are needed and there have been no injury. we would like to thank the fire service and our staff. confirming that incident has finished, the fire is out at the

university hospital in coventry and all confirmation that there have been no injuries. cobra, the government's emergency committee, are meeting to discuss the suspected poisoning of a former russian double agent. sergei skripal, 66, and his daughter yulia, 33, have spent a third night in a critical condition in hospital after being found unconscious in salisbury. scientists at the uk's military research facility at porton down are examining an "unknown substance". 0ur political guru norman smith joins me now from the houses of parliament. explain to us the a cobra meeting, why are they convened. cobra brings together all the officials involved in any sort of emergency to update senior ministers on the latest information. today, the meeting will be chaired by the home secretary, amber rudd and she will hear not just from the police involved in the investigation, but from health officials about any possible risks

from contamination and hearfrom the security services to try and build up security services to try and build upa security services to try and build up a broader picture of the scale of the threat. but crucial i imagine to today's meeting will be whether there is any information about the poison that was used. that seems to be the key next step in trying to establish who was responsible for this. 0nce establish who was responsible for this. once you know the poison, then you can begin to work out where it came from and who may have had access and who would have been able to use it and how it was transported and build up a bigger picture, which enables you to start putting together who might be responsible. so the key thing i imagine the home secretary will want to know is whether there is any outcome on the toxicology reports. the indicates so far is this may still take some time. that may still be having to wait for the results of toxicology

reports. that means the diplomatic response may also have to be on hold. because yesterday boris johnson went full throttle and only he said he wasn't blaming russia, he went close to it and it seemed clear he believes it was a russian—backed attack. later on what will be interesting when we hear from theresa may at prime minister's questions and she will be asked about it, whether she rose in behind borisjohnson in about it, whether she rose in behind boris johnson in blaming about it, whether she rose in behind borisjohnson in blaming the russian state and vladimir putin or whether she holds back. i think that will be an important nuance from which we canjudge whether the an important nuance from which we can judge whether the government really is convinced that this was directed and orchestrated by moscow. the on the government. in uk ran out

of gas we turned to russia. post brexit there will be a greater reliance on russia. —— this is going to bea reliance on russia. —— this is going to be a tricky line for the government to tread. there is a really difficult line that has to be walked. it is usually problematic. not least because russia is a very powerful country. it is rearming, quite willing to flout international law, to defy the west. and there was no clear sign that the sanctions imposed on it already over ukraine and the crimea have in any way reshaped vladimir putin's behaviour. he seems willing to bear the economic cost of sanctions. secondly, there is the difficulty, can britain, on its own, meaningfully hurt president putin without working with other countries. what works against that is the alexander litvinenko factor. if this is alexander litvinenko mach two, the pressure for the government

to act is enormous. because after that murder the british government didn't do much and some people accused it of appeasement. this is the option to turn the other cheek and do nothing. there will be a premium on a robust response. i would suggest, looking at things like perhaps saying that officials cannot go to the world cup probably do not do it. it'll have to be much more significant. finding the mechanism to do that is still very difficult. irrespective of who carried this attack out of the uk street, that in itself is a worry for the government, that this can happen on our streets. it is a com plete happen on our streets. it is a complete breach of normal international rules. states don't go around murdering a the citizens' individuals on the streets. how far

those who were involved in espionage and are now living in britain are afforded protection, isuspect, will be another area which might be looked at. although the signs are when you have these swaps it is almost taken as a given that you then do not go after the former spies and seek to eliminate them. because that undermines the idea of prisoner swaps. why do it if your quys prisoner swaps. why do it if your guys will be bumped off anyway? it undercuts the value of switches. russia's interest, —— in russia's interest in the west‘s interest. maybe this isn't a russian state sponsored attack, because what they get out of it? don't they undermine their possibility of having swaps in their possibility of having swaps in the future. there is also questions over why on earth kill the daughter, yulia, the publicity from that isn't

perhaps something vladimir putin would want. there are loose threads here. it is probably too early to say this is the action of the russian state. although clearly that appears to be the thinking in the foreign office. thanks very much. saudi arabia's crown prince, mohammed bin salman, is beginning a three—day visit to britain. he'll have lunch with the queen and hold talks with the prime minister later this afternoon. the government regards saudi arabia as an important strategic ally — but protest marches are planned by campaign groups angered by saudi's role in the war in yemen. let's discuss this further with: doctor salwa nugali, she's a professor of american literature, who lives in riyadh, the capital of saudi arabia. professor fawaz gerges, professor of middle east studies at the london school of economics. and chris nineham, vice chair of stop the war, a campaign group concerned about human rights and the war in yemen. also, a journalist and commentator

on middle east current affairs. she is writing a book about saudi women. thank you forjoining us. tell us about the crown prince. and his popularity in saudi. i've been spending a lot of time lately in saudl spending a lot of time lately in saudi. the euphoria is visible when you visit saudi arabia. especially with the young. they feel this is somebody who represents them. we had quite old kings lately and crown princess. so i think for the young he is the one who represents them, or that is what they feel. —— crown princes. especially for women, these women were fighting to drive. not that it women were fighting to drive. not thatitis women were fighting to drive. not that it is very important to them, but there is the guardianship problem, which is more important for a woman... please explain that our viewers. saudi women have to have a party with them when they go out and they cannot drive... they have to

have regarded with them when they travel. they have to take permission when they travel. but lately, especially in the big cities, and the eastern province, these girls have very good fathers that allow them to travel. they go on the internet, they have the password, they put it on their passport they can travel. it doesn't mean all saudi women can do that. many can't because saudi arabia is a very conservative society. to be honest, successively the kings and crown princes have been more liberal than the population. saudi arabia is a very young population. there is confusion, shall we put it, in saudi arabia. you have the crown prince who is trying to remove the ban on driving for women, saying there will be less segregation, women might be

allowed to go to football matches and things. but there is also their involvement in the war in yemen. the war in yemen is controversial. saudi arabia is leading a coalition against islamic state to restore the legitimate yemeni government which was ousted. this group has killed more than 10,000 people. millions of people are on the verge of starvation. the un calls the war is the world's worst humanitarian crisis. what has happened in yemen in the past three years has become the war a proxy between saudi arabia, yemen, and iran iran supports the group who took power three years ago. yemen is the soft belly of saudi arabia. the challenge now is to end the war. this particular visit is important. i hope britain and european countries would really play a major role to try to end this particular war by

pressuring iran to end its support for that group and allowing saudi arabia to reach a political settlement. what we have now is that yemen is fighting for survival as the yemeni state. it is the poorest country in the arab world. the infrastructure has been destroyed. that is why saudi arabia is very much involved because it feels that iran is really trying to get bogged down in the killing fields of yemen. in that case is it important we have the crown prince of visiting the uk so that the pressure can be exerted on it to stop the war in yemen. this is the worst thing we could do. we are rolling out the red carpet for the person who is the main protagonists, the main organiser of the war in yemen. they are conducting notjust the war in yemen. they are conducting not just these terrible bombing raids but they are blockading the ports, they are in contravention of all sorts of un demands. this isn't a meeting about human rights or a meeting about

peace, justice in the middle east, this is a meeting between one of the most violent countries. they hop of violence in the middle east. and the country that provides it with more arms than anywhere else in the world. —— a hub of violence. britain sells billions and billions of pounds worth of weapons to saudi arabia every year. i will get your response in a moment. i want to bring in the doctor on the line in riyadh. how do you react to that, that the crown prince shouldn't be welcomed in britain because of the war yemen? it's ridiculous. how do you want to create peace if you don't negotiate? if you don't accept all parties at the table to negotiate and find a solution? do you think it is the right approach by the british government not to bring the crown prince over here to specifically talk about that, but on

the sidelines bring that into the discussions? whatever. it is at the beginning. it is the beginning to bring him in, to try to create a dialogue, a negotiation, a discussion, to find a solution to the problem. you don't end the problem by isolating people from coming into the table and talking. is that a fair point? we need to have business ties with saudi arabia. if we are looking ahead post brexit benny to be trade deals with people and different countries around the world. —— post brexit that we need to have trade deals with people. pressure can be exerted on the sidelines, for example. there are 194 countries in the world. most of them do not behead people in public on a regular basis. most of them don't drop cluster bombs on their neighbours. if we are going to have anything approaching a policy that needs to be certain standards.

saudi arabia is one of the most authoritarian and brutal regimes in the world which is currently creating a desperate humanitarian catastrophe. but it is also making changes. hang on. if we want to talk about anything, we should be talking about anything, we should be talking about ending that war and now. there are changes, there are concessions, it won't happen quickly.” are changes, there are concessions, it won't happen quickly. i think there is this image that my colleague here is talking about. however, in reality, if you go to saudi arabia they feel it is an unnecessary war and they were forced into it. i visited an area next to yemen. i was hearing the bombardment. saudi arabia received 90 ballistic missile is. two missiles hit riyadh. i'm not sure saudi arabia is very happy about spending all the billions on this war. also this idea theyjust like to have war. iran, in fact,

war. also this idea theyjust like to have war. iran, infact, is circulating many countries in the area. they already dominate iraq, lebanon, syria, they are trying to do the same with bahrain, so this is not a war saudi arabia is happy about, i think. my not a war saudi arabia is happy about, ithink. my take not a war saudi arabia is happy about, i think. my take on it is that human rights, economic trades, are not exclusive. for your viewers, the british hope that the crown prince has a modernisation programme for saudi arabia, you are talking about hundreds of billions of pounds. the british hope that there would be investment in the next ten years from saudi arabia. that's important for britain. i also think britain and other european countries have a moral and ethical responsibility to try to end the war in yemen. it's very essential. this is real. at the end of the day, we must engage the saudis in order to bring about the end of this war. must engage the saudis in order to bring about the end of this war]! this the man to do it? will he end

the war in yemen? i have no doubts about it. he started it, i hope he ends it. we are out of time. thank you for your company today. we will carry on this discussion. have a good day. maximum temperature is getting up to about six to 11, even 12 degrees. we will see more showers moving to south—west england and wales. those showers could continue overnight. we could see snow down to lower levels by thursday morning. eventually the snow will clear away. then we are looking at dry weather. for much of thursday. some showers over scotland. when trina so the higher ground. top temperatures between seven to 10 celsius. goodbye. —— wintry on higher ground. this is bbc news,

and these are the top stories developing at 11. the government's emergency committee cobra is being updated on the police probe into the suspected poisoning of a former russian double agent. sergei skripal and his daughter yulia have spent a third night in a critical condition in hospital after being found scientists are examining an "unknown substance", while counter terrorism officers extended cordons in the city overnight. also coming up — chancellor philip hammond says he wants to include financial services in a free trade agreement. later donald tusk will set out the eu's draft guidelines for the post—brexit relationship with the uk.

saudi arabia's crown prince is starting a three—day visit to the uk amid protests planned against his country's role in the war in yemen.