Skip to main content

tv   Reinventing the 9-5  BBC News  April 7, 2018 8:30pm-9:01pm BST

8:30 pm
so it means new the wing leg coming from the uk to bremen and there from bremen to toulouse will double the productivity of the aircraft. the beluga xl is due to go into service next year. but it won't be the biggest beast in the skies. boeing, for example, has its own transporter — the dream lifter, a 7a7 on steroids and it's even larger than the european giant. time for a look at the weather with nick miller. 19 degrees in kent helped by hazy sunshine but for much of the uk it was cloudy, with outbreaks of rain, but if that was yours today, tomorrow will be brighter and that should be the case in cumbria. brea ks should be the case in cumbria. breaks of rain overnight into scotla nd breaks of rain overnight into scotland beginning to edge away north, showers and northern ireland will clear but some reach into south—east india and east anglia late in the night, but elsewhere a mixture of cloud and clear spells and temperatures on the mild night in the south—east. maybe a bit lower
8:31 pm
with clear spells developing in north east scotland. the pitch of the sunday, quiet, but the weather front close to south—east england edging further north in the day, and that will bring outbreaks of rain, but elsewhere sunny spells, a lot of dry weather, but the chance of a shower, and that covers much of scotland, northern ireland, west wales and western parts of england. sunnis bell's developing, the chance ofa sunnis bell's developing, the chance of a shower in the afternoon —— some sunny spells for the much of east anglia and south—eastern and will stay cloudy, and start to see outbreaks of rain on and off especially from hampshire and sussex to london into the east midlands towards lincolnshire and maybe norfolk. a cooler day compared with saturday but elsewhere if you get sunshine, it will feel warmer. this is the picture on sunday evening, noticed the strip of cloud and the rain continuing. clear spells
8:32 pm
around. fairamount of rain continuing. clear spells around. fair amount of cloud as we go into monday but some sunny spells in northern england, into scotland and northern ireland, but elsewhere, the rest of england and wales with a good deal of cloud and outbreaks of rain edging west and temperatures similar, reaching about 1k. rain edging west and temperatures similar, reaching about 1a. the pitch if a tuesday, the frontal system affecting england and wales —— the picture for tuesday. this area of high pressure for scandinavia becomes dominant as we go to the way, not bitterly cold, but on the cold side towards the north sea coast with plenty of cloud and it looks likely in the week head north—east scotland will have the best of the dry and at times sunny weather. this is bbc news. our latest headlines: two people have been killed and at least 20 injured after a vehicle runs into crowds of people in the german city of munster — police say the driver shot himself at the scene. german police are searching an address in the city —
8:33 pm
believed to be the home of the attacker. tributes are paid to 1a people from a junior ice hockey team killed after a bus carrying them collides with a lorry in western canada. 300 extra police are on patrol across london. it comes after six people are killed in shootings and stabbings in the last week. now on bbc news, we investigate how work could change radically in the next two decades — in reinventing the 9 to 5. from self driving buses to relaxation pods and hologram meetings, the future of your working day might be closer than you think. starting in singapore and stopping off across the globe before ending in california, we have asked our correspondents to step into the future and see how
8:34 pm
every part of the 9—to—5 from the daily commute... look, no driver! ..to the future of meetings. now itjust looks silly nodding at midair, but that is how hologram technology works. ..and even your lunch break. i can be listening to my favourite song, and enjoy my lunch. this is the future of work, and reinventing the 9—to—5. people have long dreamed of taking a jetpack or a flying car to work. and that reality is closer than most of you think. the "last—mile challenge" means moving people from transportation hubs to their final destination. for urban planners it's a complex problem that involves congestion, runtimes and population density. and this is a driverless bus —
8:35 pm
the latest step that some cities are taking to get you where you need to go. look, no driver! the human nature is that if the last mile is not convenient or comfortable, then you don't adapt the technology. i think commuting should be less taxing, less time—consuming, more fun. from uber to airbus, global players are investing in unmanned passenger drones and could take taxis from the highway to the skies. dubai has even promised that a service will begin flying this year — but for now, battery—powered electricity vehicles are moving people in new ways. and for many commuters, this is the last mile solution. where their office is there and the train only takes them here. so how does it work?
8:36 pm
the electric scooter, it's a battery—operated scooter, you can actually use on app to activate it, by a qr code and it is ready to go. you see huge popular demand in all the places we have launched, especially places where they need connection from the mrt station to their office or school. and with everything you have told me, i'm really excited to try one of your electric scooters. tell me how to use it. select the drop—off point, it will assign you a scooter, this efficient battery, you scan the qr code and you hear a beeping sound, just press it on. it's ready to go! yes. jetpacks and hoverboards were once only use by the likes of james bond and marty mcfly, but a number of companies are turning science—fiction into science fact.
8:37 pm
former us air force pilot paco bearreta says learning to fly this one—man aircraft is easier than riding a bicycle. now we're at the stage where i think we can get into really exploring the dream and the idea and the concept and the science behind true human flight. not for commuting just yet, but for occupations like police, fire and rescue could be using them soon. i don't have a jetpackjust yet but one thing is for sure, the way we get to work is constantly changing and it will be vastly different in the future. ah, my lift is here! i've got to get to the office, i don't want to be late. do you go to work every day and worry that a machine is about to steal yourjob? i think the impact to people
8:38 pm
is psychologically, they will feel threatened. robots and artificial intelligence are not new, but their combined power and potential is revolutionising the workplace. if there are types of routine jobs, that will be total replacement. so assembly—line, inspection, customer service representative, telemarketing, it will be a total replacement. unseen software robots using artificial intelligence are having a big impact on office workers. they learn from human behaviour and take on simple tasks. this is xiao si — she is al powered, and she's trying to make justice worker bit better. translation: the smarter system reads digitised case files can instantly. based on that it searches and categorises problems in the case, or items that demand attention.
8:39 pm
it makes basicjudgements that need to be confirmed by prosecutors. china believes it can lead the world in al and robot development. it believes its huge population gives it the edge. i have got to admit i am not feeling that comfortable, but this is how a visit to the dentist could look in the future. no human hands delving in, no hot breath on your cheek — instead this, a robot doing all the hard work, including of course... drill spins. this robot dentist has been four years in the making at a military hospital in xi'an. it operated on a human for the first time last september. movement has been a challenge though, as it is with most robots. moving patients flinching in pain are a problem. but the next big wave of change will be with robots that you can't see, the ones that deal with your bank complaint or insurance claim. ai is an enabler, not an arms race.
8:40 pm
movement has been a challenge though, as it is with most robots. moving patients flinching in pain are a problem. but the next big wave of change will be with robots that you can't see, the ones that deal with your bank complaint or insurance claim. ai is an enabler, not an arms race. so i think we should think about it as doing great things for every country, and how can we work together to benefit from it and to solve the challenges that it brings about. it's lunchtime here in mumbai, and i'm heading out for something to eat. even though lots of indians go out to work every day, having a hearty meal at lunchtime is still top priority. for more than 100 years,
8:41 pm
this is how hundreds of thousands of indians have been getting their lunch at work. dabbawalas are a network of couriers who deliver home—cooked lunches known as tiffins from kitchens around the city to offices. it is one of the most efficient logistics systems in the world. but the nature of work and food is changing. so what might the future hold? thank you. have you been sitting at work starting but completely unexcited by what is in your lunchbox? you're probably unsure of what to eat, but when you finally order something else it takes so much time to get to you. but what if your order could just drop out of the sky? one restaurant in mumbai is trying to do just that. in a city like bombay, if you imagine all the delivery boys off the street, it would really ease up traffic in a big way, very environmentally friendly,
8:42 pm
it is cheaper than having a bike, you can reach much quicker. save me it was a logical thing to do. inspired by amazon on delivering packages by drone, mumbai—based francesco‘s delivered the world's first pizza the same way in 2014. drones have become cheaper, better, more efficient, they can carry larger payloads and fly for longer periods of time now. mikhel is confident he can make drone deliveries a reality as soon as the indian government makes itlegal to fly them. but he admits that lots of safeguards need to be put in place, not least a flight control centre just for drones. so it's notjust about how food gets to you, but the entire experience. and rather than have my lunch sitting at my desk, i can be transported to somewhere much more exotic. so here i am in this beautiful setting somewhere in italy. and over in the corner,
8:43 pm
is is some sunshine, which we don't always see in the workplace. if i really want i could be listening to my favourite song and enjoying my lunch. smells like teen spirit plays. what about the type of food we are eating? aspartika biotech, a company based in southern india, is turning silkworms into food for humans. and rather than have a pot of guacamole with your nachos, you can have this nice looking flower made from the same ingredients. this 3d printer prints layers of food from purees, saving you time on making fiddly food. and because it can print a variety of shapes, it can make your food a whole lot more interesting. in what could be next, meat made in test tubes? at capsule to one day replace a meal?
8:44 pm
that would certainly be convenient for someone with a job like mine, but not so good for my mental health. well, that's my lunch break over, time to get back to the grind. another day at the office. let's hope it will be a productive one. maybe there's some technology can help me. could a study of my brainwaves make me more productive? trey azan‘s company mindplay certainly thinks so. i will wear this brain monitor through my working day. during exciting meetings, important phone calls, even when i go to get my lunch. we will find out later what the results are. when it comes to productivity in factories, it's easy enough
8:45 pm
to work out how you measure it, and boosting it can be as easy as taking away people and adding machines. but how do you make anyone who works in an office, an economist, say, more productive? better technology tends to increase the amount that we can produce per person. so if i work with better software, better computers, i am likely to be more productive. if a factory worker is working with a better machine they are likely to be more productive. so that's 11:30 on the 28th, i will see you then. here is another trend, we'tr all producing vast amounts of communications data in the office — phone calls, emails, chats, messages of all kinds. what if we could analyse that and learn some lessons about productivity? this company is using artificial intelligence to do just that. you have telephony data, that's phone call data, email data... behavox monitors communications by bank workers,
8:46 pm
mainly to spot any unlawful or unethical activity. burn, baby, burn! now it was to take this product further, using artificial intelligence to assess whether your communications are productive. it will go through chats and understand, are you friendly in that discussion, with the clients, or are you friendly with your colleagues and employees? it is able to use content of communications to make inferences about what it means for relationships between people, what it means for discussions between those people. it all feels a bit big brother. in our personal lives we're actually giving this data away for free to companies like facebook for example. when it comes to workplace, everyone is so upset that the company is going to use that data to make more money or to improve performance or to improve happiness in the workplace. but maybe all this pressure to be more productive is going to stress us out.
8:47 pm
this pod provides a relaxing multi—sense experience. wearing a virtual reality headset i am taking out of the noisy city to a peaceful landscape. i can even smell my surroundings why though would an employer pay big money for this? it's not that expensive. you see these days a lot of people getting stressed out, they get burnt out, they don't show up to work, and that is really costly. but enough relaxation, let's find out what that brain monitor says about me. how productive am i in meetings? for the first ten minutes, you are highly engaged, but after that you had a slow tapering off of attention. that is because you become less involved in the meeting, or because the meeting has gone to a subject you are less interested in. sorry, what were you saying? exactly! what is the wider lesson that this technology can give companies about productivity? if we can train ourselves through understanding our own
8:48 pm
deficiencies or areas of improvement required, we can make ourselves better at managing attention, better at managing stress and more productive throughout the day. i think it has been a productive day, but there is one thing i still need to do. yes, yet another meeting. what part of your work day do you dread to be most? there's certainly one thing i least look forward to, and i'm sure a lot of you will agree with that. meetings are hard. they can be boring, and sometimes go on for too long. but they're necessary, too. they are where some of the most important decisions are taken. now, in an office like ours, meetings are easy to have because we all sit across from each other. but some estimates suggest that a0—50% of america's workforce could
8:49 pm
be remote by 2020. so what could meetings of the future look like? companies are turning to futuristic solutions like robots. this is a segway—like device with an ipad for a face. a person sitting in a remote location can log in, and their face is visible on the screen. double robotics, a silicon valley—based start—up, says they have sold these to more than 4000 customers. i'm a hologram, come up here with me. but could telepresence be made to feel any more real? ok, now ijust look silly nodding at thin air, but that's how hologram technology works. it makes you feel like you're in the same place as somebody who isn't physically there. it requires hardware
8:50 pm
to be specially set up and is still in its early days. some large companies have begun to use it. our clients are a lot of corporate fortune 500 clients, using it for telepresence. they are using it for conferences, keynote contributions. this is all about technology that allows people to be face—to—face. but companies like these are also on the lookout for innovation to do with processes that could make everything to do with meetings simpler, starting with scheduling them. i get an email which i have seen a thousand times before. dennis mortensen and his team have been working on this. they have developed artificial intelligence which works like a personal assistant. to test it out i sent him an email about a possible meeting next week. i have cc‘d amy... amy is not a real person, but a programme which will read emails and check his calendar and help to fix the meeting. sure enough, she replies, and it's all set up.
8:51 pm
of course, the most critical thing about meetings is to ensure that work actually gets done. there is a lot of innovation to make them more efficient. of course, it's critical to stay awake, so i've got my coffee. here i go. now, if you are going to get your dream job, you will of course have to impress in an interview. but what if your interview isn't even a person? i'm about to learn about some not—so—human resources. this company in salt lake city takes online applications and looks at them for signs that humans might typically pick up on, things like enthusiasm or sincerity. it's like a normaljob interview but instead of talking to a person you are doing your best to impress an algorithm. looking for the same things you or i would look for, if we were sitting across from someone. what they say, what words do they use to respond, how do they say it?
8:52 pm
my name is gabriella... typically, an interview will be 12 or so questions, some written and some recorded. i'm passionate about helping people. i'm passionate about the company, i think it would be a great firm to work for. i have to role—play a bit, which some might find difficult. what is it looking for? it's looking for verbal and non—verbal cues. head movement, the way that your eyes react. if more successful people have that eye movement, it's good. a higher view is just one of several ai—powered recruitment companies who hope that their approach will make it not only easier for companies to handle large numbers of applicants quickly, but will also remove the subconscious human bias in that process. 0ne company here in san francisco is helping recruiters find people regardless of their gender, race background. in fact, it's helping recruiters find people who might not be looking for a position at all — at least not yet. in the future you will
8:53 pm
not look for a job. ajob will look for you. intelo is a firm which scrapes online services to build up profiles of people in the workforce, a huge, half a billion strong database of expertise. where it gets really interesting is with its product envoy. by looking at this huge data suite of people, we can see indicators that might suggest somebody is ready to make a change. that could be based on tenure in a role, events at that company which might be triggering reasons for them to look for a new position. removing people from at least part of the recruitment process should remove some of the discrimination, at least in theory. but what if the data is bad? what if the data is biased? hiring people using algorithms is a trend which has some data experts concerned. angelina is a data scientist at stanford university and she's writing a book about the concerns about big data making big decisions. the problem is that it's historical data. it's data from the real world
8:54 pm
which has been shaped by existing social structures, which means that the data itself shows patterns of discrimination. so the data you are using, there is no magic to it. it will show biases against women, against minorities, against protected groups in general. that's a fair point. if companies never hire a woman in a particular role, people will say, well, you'll never see a woman. but that isn't the case. we are not looking at whether a person is a man or a woman, the algorithms don't care. what robots cannot yet do is replace the value of human interaction in recruitment. for now, at least, that is not going away. the chief executive of the charles schwab bank brings out potential employees for a meal, but he rings the restaurant ahead of time and asks them
8:55 pm
to deliberately muck up the order. it lets him see what human qualities people can show when faced with an awkward situation. that can be a neat trick, but as we have been learning, sussing out your colleagues could be more difficult in the future. who cares about you? where will i be in five years? 19 degrees in kent today held by some hazy sunshine but for much of the uk, cloudy. some of us had up rigs of rain. tomorrow will be
8:56 pm
brighter. some outbreaks of rain overnight and scotland beginning to edge away northwards, showers in northern ireland caring but some reach into south england and east anglia later in the night. cloud, clear spells and temperatures on the mild side in the south—east. elsewhere, three 7 degrees. clear spells developing in north—east scotla nd spells developing in north—east scotland after the rain. a weather front is close to south—east england edging further northwards during the day and that will bring rain. elsewhere, some sunny spells, a lot of dry weather to be found and a chance of a shower. sunny spells developing after cloudy start, the chance of a shower in the afternoon that could be heavy and possibly thundery. much of east anglia, midlands, yorkshire, will stay
8:57 pm
cloudy and will see rain as well on and off during the day, particular hampshire, sussex, london, into lincolnshire and norfolk, too. cooler, compared to saturday. in the sunshine, it will feel warmer. 0n sunday evening, noticed this strip of rain. clear spells around. cloud as we going to monday but some sunny spells, initially through northern england, the cloud increasing into scotla nd england, the cloud increasing into scotland and northern ireland, still with some showers around. elsewhere, the rest of england and wales see cloud and rain edges westward. cambridge is fairly similar, ten to 14 cambridge is fairly similar, ten to 1a degrees. tuesday, the frontal systems to affecting england and wales. this area of high pressure in scandinavia becomes dominant as we go through the week, developing but not bitterly cold. plenty of cloud.
8:58 pm
north—west scotland will see the best of the dry in the week ahead and at times sunny weather. this is bbc world news today. our top stories. three people dead, around 20 injured, in the german city of muenster after a van is driven into a crowd. police say they're treating the incident as an attack — the attacker may have been a mentally disturbed german. in other news — a bus carrying a junior ice hockey team crashes in canada — 1a people are dead. brazil's former president lula says he's not guilty of corruption — but will hand himself in to begin a prison term. manchester united disrupt city's plans to win the english premier league. for now. hello and welcome to world news today.
8:59 pm
9:00 pm

96 Views

info Stream Only

Uploaded by TV Archive on