paying the price for the computer fiasco that locked customers out of their bank accounts — the boss of tsb stands down. paul pester will still receive a pay—off worth more than £1.5 million. tsb customers say it's right that he should go. computers were haywire. and i think it was time. we'll be analysing what's gone wrong at tsb and who's to blame. also this lunchtime... protests at labour's hq as the party's national executive decides whether to accept an international definition of anti—semitism. the murder of a 13—year—old girl. demands that facebook hand over the password of her suspected killer. how old is your heart? an online test to determine your risk of a heart attack or a stroke. and a one yearjail sentence for the special one. jose mourinho accepts his punishment for tax evasion but is unlikely to go to prison. and coming up on bbc news,

grand slam number 21 will not happen in new york this year for the roger federer. he's out of the us open. good afternoon and welcome to the bbc news at one. the boss of tsb, one of britain's biggest high street banks, has paid the price for its disastrous it switch, which led to almost two million customers being locked out out of their accounts. paul pester is stepping down after seven years as the bank's chief executive. he will still walk away with a pay—off worth more than £1.5 million pounds.

here's our personal finance correspondent simon gompertz. paul pester was the boss who led millions of tsb customers out of lloyds and into a new independent bank to challenge the big names, triumphant at first of then disaster struck. i'm sorry, says the boss of tsb. taken down, tsb's online banking is suspended... in april a major systems upgrade to move customer details over from lloyds fell apart. nearly 2 million were shut out of their online accounts. some even managed to see other people's accounts details. at one point, paul pester said the bank was on its knees. it is a big apology to oui’ on its knees. it is a big apology to our customers. this is not the sort of service we want to give them nor are they used to receiving from tsb. the most staggering example of a chief executive who seems unwilling to realise the scale of the problem.

as the crisis went on, mps laid into him for saying tsb was running smoothly when people were still having trouble using their accounts. it is the right decision for paul pester to step down as chief executive of tsb. customers have been hugely inconvenienced for many weeks and months in a way that the it change ever happened and how it affected their accounts, and the committee was very disappointed with the complacent attitude that he paul pester shed when he appeared before us pester shed when he appeared before us twice. paul pester will still get £i.2 us twice. paul pester will still get £1.2 million of pay he due plus nearly half a million of bonus for previous years but a £2 million bonus connected to the upgrade has already been stripped away and any further pay—outs are on hold during the investigations into what went wrong. paul pester was the person in charge when the decision was taken to proceed with the disastrous it

upgrade. he was also widely criticised for being complacent afterwards. but tsb has been adamant that he is not being given all the blame. they simply don't want someone blame. they simply don't want someone at the helm who is distracted by investigations and the blame game. do tsb‘s users, like these in glasgow, think you should have gone? technically, yes, but there are other people to be blamed as well. it is hisjob there are other people to be blamed as well. it is his job to there are other people to be blamed as well. it is hisjob to make make sure things go right. it was time because the computers were haywire. the talk in the banking world has been when not if paul pester would lose hisjob. been when not if paul pester would lose his job. meanwhile, been when not if paul pester would lose hisjob. meanwhile, tsb still has work to do. yesterday its customers had problems using their online accounts yet again. and simon gompertz is here. mps had called on mr pester to go — but is it all his fault, or is he an easy scapegoat? sabadell andy banks. tsb was paying

hundreds of millions of pounds to use the lloyds systems. they saved a lot of that money by transferring it over to sabadell was lot of that money by transferring it over to sa badell was mac lot of that money by transferring it over to sabadell was mac systems, so pressure from there but paul pester was the hinge between the spanish bank and tsb, the uk subsidiary, and he bores in charge when the decisions were made. that is why he has, ina decisions were made. that is why he has, in a sense, had to carry the can. he always said while this crisis was unfolding that he wanted to stay in charge until their systems were up and running properly again so this decision that has been taken today is an indication tsb‘s board think the bank is running ok now but, looking to the future, they wa nt now but, looking to the future, they want a different captain to sail

them ahead. 0k, simon, thank you. simon gompertz there. labour's ruling national executive is meeting this lunchtime to decide whether to adopt in full the international definition of anti—semitism. jewish groups, trade union leaders and many labour mps have urged the party to change it's stance, and defuse allegations of anti—semitism that have dogged the party leadership for months now. our political correspondent iain watson reports. these demonstrations outside labour's headquarters today underline just how controversial and emotional the party's position on anti—semitism has become. so, can jeremy corbyn detoxify a row that has raged all summer? he is on his way to a meeting of labour's ruling national executive, which will look again at how the party tackles the issue. jeremy corbyn's deputies says labour should accept all the examples of anti—semitism set out by the international holocaust remembrance alliance. i make no secret of my view that we should have the full definition,

the international holocaust remembrance alliance definition to our document. i have said that over the summer. i hope that is what the nec does. every example? every example of anti—semitism, so we can be clear we are serious about tackling anti—semitism in the labour party and in wider society. what is at issue? injuly, labour's national executive accepted an international definition of anti—semitism that makes it clear it is a form of racism. but it angered jewish mps and many in the wider community when it didn't incorporate into a new code of conduct four of the accompanying examples of anti—semitic behaviour. that is accusing people of being more loyal to israel than their home country. expecting higher standards of behaviour from israel than of the nations and comparing israeli policies to the nazis. labour says it has simply been worded and in some cases strengthened these examples. but one example, claiming israel's

existence as a state is a racist in deva, was resisted byjeremy corbyn and his supporters as it felt it would restrict the free speech of palestinians in particular. tensions are running high and under pressure to looks as though labour's national ruling executive will agree to accept all the international need to find examples of anti—semitism. but it is also likely it'll make crystal clear party members should be free to criticise the government of israel so long as there is no other evidence of anti—semitic intent. some in thejewish communities say there is no need for any caveats. some in thejewish communities say there is no need for any caveatsm would be helpful if critics were actually to read what the definition says. i actually think the examples in the definition are very helpful on that very point, what it says is that it on that very point, what it says is thatitis on that very point, what it says is that it is not anti—semitic to have criticism of israel if the standards

being applied are the same as to any other country. it is only about doing things in a common—sense fashion. labour hoped to defuse the i’ow fashion. labour hoped to defuse the row that has dominated over the summer row that has dominated over the summer but it also has the potential to inflict damage on labour. iain watson, bbc news. our assistant political editor norman smith is at westminster. this issue of anti—semitism has been a festering sore for the labour party for so long so is today the day the party can with it? it is all quiet outside labour headquarters. i think everyone has gone for lunch. earlier it was argy—bargy with rival groups of pro and anti jeremy corbyn protesters, hanging people as they arrived giving you a sense of how to and divisive this controversy has become with all the signs this meeting will not ended because although the executive committee will accept the international code on anti—semitism and its examples,

they will also attach tariff locations and caveats to enshrine the right to criticise israeli government and israeli policies which has incensed many in the jewish community who say the code should be accepted with no ifs and buts but it is no longer about language and legal text. this is a symbolic moment and mr corbyn's refusal to accept the code unamended is evidence of his continuing disregard for the jewish is evidence of his continuing disregard for thejewish committee, the code they say already allows criticism of israel. and this morning we heard from the british board of deputies who accuse mr corbyn of a further unwarranted provocation by, in effect, telling the jewish community you may provocation by, in effect, telling thejewish community you may have your definition of anti—semitism but we in the labour party have a slightly better definition. the consequence of that i think is that the row, will not disappear but will intensify and the gulf between mr

corbyn and thejewish community may now be unbridgeable. thank you, norman smith. britain's most senior police officer, cressida dick, has said social media companies should hand over "vital evidence" about criminal investigations straight away. the metropolitan police commissioner made the comments after it emerged that detectives were unable to access the facebook account of a man suspected of murdering a 13—year—old girl in hampshire. our correspondent angus crawford is here. tell us more about the case and its implications? lucy mchugh was 13 when she was found stabbed to death injuly this year. a man called stephen nicholson was sent to prison last week. why? he failed to disclose the password to his facebook account and investigators believe that account may include some highly relevant information to the murder inquiry. although facebook has agreed to put a preservation order on that

account, it won't or can't simply hand over the information which means hampshire police have got to start a long, drawn—out, expensive process on something called the mutual legal assistance treaty which could take months. as you said in your introduction there has been huge criticism from lucy mchugh‘s mother and commissioner dick, saying this simply isn't good enough. facebook in its responses it is a terrible case but they are working closely with law enforcement, using established legal mechanisms but the problem is this comes one day after the home secretary called out the big tech companies for not doing enough. rightly or wrongly, this story may only really reinforce perceptions about facebook and what many people will see as its lack of accountability. all right, thank you. the ticket reseller viagogo is suing musician ed sheeran's promoter stuart galbraith for an alleged multi—million—pound fraud. it's claimed that galbraith‘s company kilimanjaro live

set up fake viagogo stalls at music venues where customers were told they had to buy new tickets. the move is the latest in a long running fued between artists and promoters on the one hand and ticket resellers on the other. people over 30 are being urged to take an online test to find out if they are at an increased risk of suffering a heart attack or stroke. almost two million people have already taken the test and public health england says as many as four out of five of them have hearts which are more damaged than they should be for their age, as our health correspondent sophie hutchinson reports. heart attacks and strokes kill around 84,000 people every year in england but the vast majority are preventable, according to public health england. that is why officials want everyone over 30 to complete the online test to assess their heart's health by calculating its age. we know too many people are dying prematurely from heart

attacks and strokes. in fact, it is the leading cause of death in men and second—leading cause of death in women. so people taking the online heart age test will allow them to understand what the risk is and, more important, take action on addressing that risk. the test asks 16 questions about health and lifestyle. it also estimates the risk of having a heart attack or stroke. of the two million who have already taken it, 78% had a heart age older than their actual age. of those, 34% had hearts more than five years older and 14% had a heart age at least ten years above their age. i know my blood pressure. today, a mobile clinic was out and about offering help with the test. georgina wallace is 42 years old. but the test estimated her heart age is 50. you don't realise the impact of your lifestyle on things like your heart. obviously, your heart

health is so important. when you see such a statistic, up seven years, eight years older than what you currently are, it does make you really think what else can i change in my life to help my future, keep myself healthier long time. eating more than five portions of fruit and vegetables a day, giving up smoking and exercising all help. the test doesn't give a medical diagnosis. it's a rough guide hoping to encourage people to make vital lifestyle changes. sophie hutchinson, bbc news. you can find out more about the heart test, including a link to the nhs test itself, at the bbc news website, in health. japan is being battered by the most powerful typhoon to hit the country in a quarter of a century. winds of over 100mph have prompted evacuation orders for thousands of people. hundreds of flights have been cancelled after a ship smashed into the causeway linking kansai

airport with the mainland. jenny kumah has the latest. this extraordinary weather is causing some extraordinary sights. shreiking. this lorry and car narrowly avoiding being blown into the sea. typhoonjebi, one of the most powerful in 25 years, is causing widespread disruption. winds have reached up to 107 mph. transport is badly hit. this is the runway at kansai international airport. it is built on a man—made island about three miles off the coast of osaka in western japan. hundreds of flights have been cancelled. this causeway leading to the airport is also closed. the winds smashing

a tanker into its side. the storms have led to power cuts, with 350,000 buildings reported to be without electricity. debris from buildings and trees made it dangerous out on the streets. japan has suffered a summer of weather phenomena, a record—breaking heatwave, landslides and floods killing hundreds of people. but, so far, typhoonjebi, which means "swallow" in korean, doesn't seem as deadly. many have stayed put and braved it out, but around a million people have been advised to evacuate. some have opted for the calm at the shelter. keeping safe from the ferocious storm. jenny kumah, bbc news. our top story this lunchtime. tsb boss paul pester has

resigned after months of it problems at the bank, but he will still receive a pay off worth more than £1.5 million. and coming up, nike court controversy with the face of their new advertising campaign. coming up on bbc news, reports suggest that manchester united manager jose mourinho has accepted a one—year prison sentence over a tax fraud case in spain, but he is unlikely to spend any time injail. it may sound like something out of a science fiction film but police are now increasingly using powerful artificial intelligence tools to solve complex crimes. the techniques include cctv facial recognition and programmes that can scan hundreds of thousands of documents for incriminating information. our home affairs correspondent danny shaw was given exclusive access to the serious fraud office

to see how it works. this is the computer software helping fraud investigators join the dots. it trawls through e—mails and electronic documents to identify patterns in communications, working fast, faster than human. i don't have to think a lot. i don't have to work out who is involved, why they are involved. i just click a couple of buttons and it takes me directly to what i would be interested to see. the serious fraud office hardly ever allows cameras in here. the crimes it investigates are sensitive and complex. there are tens of millions of documents to read in each case. some material has to be screened out by barristers. they work through 300 documents a day. so how many can the computer do? the computer was going through 600,000 a day. you can find the hot documents faster and the system, because of the machine learning and ai capabilities of it,

can learn from that. so you tell it what is relevant, what isn't relevant, and it will help you to find things which are along the same lines. in the same way that amazon might suggest something that you might like to buy based on what other people have bought, who have similar tastes to you. the serious fraud office is one of the first law enforcement agencies to use artificial intelligence to examine computer files and documents. but ai is being used in other ways as well to help solve crimes. among the cases was that of corrie mckeague, an airman who went missing on a night out. police asked a technology company to trawl through hours of cctv footage. i can take a specific image, for example, when this crime occurs. in a separate case, analysts use an attack at a subway station in sweden to show how the system works. it is able to match faces and movements from one camera to another to track suspects more easily. using the person detection tool, we can get to the relevant pieces

of footage much quicker than looking in all the wrong places. but there are concerns the new technology may be unreliable. is there any fear that al is going to lead to terrible miscarriages ofjustice and mistakes being made there? i am a lawyer, lawyers are inherently conservative people. we are going to test and retest and make sure that this is an appropriate use of technology before we let it out anywhere near a criminal court. it is early days, but artificial intelligence seems to be the only realistic solution to sorting through the vast amounts of data in crime investigations. danny shaw, bbc news. the balance of power between conservatives and liberals in america's supreme court could be tilted this week. the senate begins hearings today on whether to approve president trump's nominee for a vacant seat. democrats fear his choice, brett kavanaugh, would shift the court's balance decisively

to the right. he's seen as socially conservative on many key issues such as abortion and gay rights. gary o'donoghue is at capitol hill. gary this could change the supreme court for years to come. i think it will change the complexion of the supreme court for yea rs complexion of the supreme court for years to come and as things stand with the resignation ofjustice anthony kennedy, key was the swing vote between four liberals and conservatives. brett kavanagh is a conservative and if confirmed it will set the direction, tilted towards a conservative view for a long time because it is a lifetime appointment. democrats fear it will mean issues like abortion could be revisited, that decision in 1973 to grant abortion rights nationwide,

they believe it could be taken apart by this change of direction by the court and other issues like voting rights, perhaps things like gay marriage could be revisited. brett kavanagh marriage could be revisited. brett kava nagh this marriage could be revisited. brett kavanagh this morning issued comments from his opening statement saying he would be an umpire, impartial, an arbiter who would favour the law, not policy all personal preference, and democrats will look at the sincerity of that view and examine every part of his record over the last two, three decades. a survey of nursery providers in england shows many feel underfinancial strain because of the government's offer of free childcare to working parents. but the free provision for three and four—year—olds, introduced a year ago, has proved highly popular with parents, as olivia richwald reports. uh—oh, we've got to go. off we go. stumble, trip! it was a vote—winning offer —

30 hours a week of free childcare for working parents of three and four—year—olds in england. and it saved families thousands of pounds a year. i don't pay a penny now because of the 30 free hours, so it's like nearly £300 a month in money that i save. i think it is a fantastic scheme. it means i will probably be able to go back to work an extra day, because i'll be able to afford to do that. so far, 340,000 children have benefited. but, as the scheme begins its second year, the government has been accused of not funding it properly. 8000 members of the preschool learning alliance were sent a survey. 1300 of them replied and of them, 843 said the fees paid by the government were less than the hourly rate. more than 400 said the scheme was putting a strain on their finances. it really is that bad. we are seeing closures almost on a daily basis. settings that have been around for 20, 25 years, that, frankly, have just said that the new offer,

the 30—hour funded places offer, is just the final nail in the coffin. as a result, many nurseries are now asking parents for contributions. some of up to £10 a day. last year, this nursery in bradford offered its children free places. but this year, the city's funding has been cut, so now parents will contribute an extra £3 a day. we have to be viable. if we are not viable, then we disappear, and lots of providers nationally have disappeared. my parents have been very understanding. they are willing to pay because they love our nursery. childminders have been affected too. helen linkhorn has been caring for preschoolers for 18 years. she says the rates paid are really tough. sheffield city council pay £4.07 an hour. my hourly rate is £5 an hour. so i'm losing 93p an hour. so if i have a child for eight hours a day,

i'm pretty much losing £8 a day. the department for education says the rates it pays for childcare only and not for additional services and meals. it says it has commissioned new research looking into the cost of childcare and adds that 80% of providers around the country have been willing to take part in this scheme. olivia richwald, bbc news. it's being reported in spain that the manchester united manager jose mourinho has reached a deal with the spanish tax authorities to accept a one—year prison sentence for tax evasion. but he won't actually have to go to jail because under spanish law, time for a first offence can be served on probation. our sports correspondent richard conwayjoins me now. this would be an embarrassment for jose mourinho and manchester united? it dates back to his time as manager of real madrid and the spanish tax

authorities claim they used offshore companies to —— for image rights and services. he has been fined 60% of money involved which equates to £1.8 million and a possible prison sentence has been averted because of his co—operation and acceptance of this deal, that is what we are hearing. he appeared in court last year and hearing. he appeared in court last yearand said hearing. he appeared in court last year and said afterwards he considered the case closed and he would pay what he owed will stop this is part of an aggressive stance by the spanish tax authorities to go after those in the football industry they feel have evaded tax and we have seen lionel messi, cristiano ronaldo, alexis sanchez falling foul of the spanish tax authorities in recent months. roger federer has been knocked out of the us open in new york. federer, the five—time champion, said he struggled to cope with the hot weather following his four—set defeat to the world number 55,

australia's john millman. millman now faces novak djokovic in his first grand slam quarter—final on wednesday. the sport giant nike has said its latest advertising campaign will feature colin kaepernick, the former american football quarterback who led a protest against police brutality towards african—america ns. instead of standing, he knelt when the us national anthem was played before matches. other players followed suit, but the protest divided the country and sparked donald trump's anger, as caroline rigby reports. "believe in something, even if it means sacrificing everything" — the words of former nfl quarterback colin kaepernick, part of an advertising campaign for the sport brand nike. kaepernick was at the san francisco 49ers when he began kneeling during the national anthem in the 2016 nfl season, a protest against racial injustice and police brutality —

what he saw as state oppression against african—americans and people of colour. his actions sparked a wider movement and national debate. criticised by some, including president trump, for being disrespectful to both the american flag and the military. now a free agent, kaepernick is suing the nfl, alleging team owners colluded to prevent him from signing with another team. being chosen as the face of nike's latest advertising venture is likely to be welcomed by many, but raise eyebrows, too. in a statement, the company said... news of kaepernick‘s involvement comes just days before the first game of the new nfl season, where protests could once again flare up. this advert yet more proof that sports continues to be a front line in the american political

and racial divide. caroline rigby, bbc news. time for a look at the weather. here's tomasz schafernaker. the atlantic clouds are rolling in and it has gone downhill for some of us and it has gone downhill for some of us but today is a funny day because some are enjoying sunny spells and pleasa nt some are enjoying sunny spells and pleasant weather off western scotland, northern ireland is not too bad. across yorkshire, the midlands, overcast and so little wind to stir the clouds. the clouds lurking in the atlantic, heading in oui’ lurking in the atlantic, heading in our direction, hence the weather will deteriorate towards the end of the week. this