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tv   Newsbeat Debates  BBC News  September 14, 2018 8:30pm-9:01pm BST

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77 (il "u arr. think it's not the end, everything has a think it's not the end, everything hasa time, think it's not the end, everything has a time, i think it'sjust audiences are moving on a it didn't taste like when you went in, it was a different show it was not experimenting, it was —— it was experimenting, it was —— it was experiment and interesting analysis wannabes say people and not them from different walks of life as before. they're taking it back to basics for the show for tonight so apparently no one is then ask reality star which gives me hope and i think other channels will take it oni i think other channels will take it on i know they have been granted an extra three years for planning permission for big brother house why would you go for three more years if you have not got another channel interested something is crossed. maybe visitor attraction. my heart. the stories that evolved in the house made headline news, do you think those controversies rather have just got think those controversies rather havejust got more think those controversies rather have just got more controversial and too controversial for the audience? i think it's a bit contrived now come i think everyone who goes knows what they're going in for her which is eitherfame, and
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what they're going in for her which is either fame, and tried the money, they go in with an agenda so, i don't know, they back that it was more organic so headlines were organic as a result now it's a bit sort of plastic and contrived. it's funny to think about early days the big controversies back then because of voting rigging, that so tame now it's so different now, i will certainly for channel five in mika too controversial they're trying to change their brand they have people like michael doing programmes they do want to be associated with things there are more sleazy now that's what it has become sober them, it's over and i would have thought that's it for the show in general. over and i would have thought that's it for the show in generallj refuse to believe i'm a staunch advocate i won't have it. now it's time for a look at the weather with sarah keith—lucas. hello, it's been a pretty mixed picture out there we have had quite a bit of cloud, few spells of rain but also some sunshine around as well. as you move into the evening hours we see a few showers particularly in parts of northern england, wales, southwest england and scotland.
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most showers are set to ease away tonight, it will become dry and largely clear as well. we will be down in single figures across parts of scotland, chilly start saturday further south. lots of dry weather through the day saturday, particularly in the south and east. that increases from the west and rain in northern ireland later in the day, showers for northern england and the southeast is 21 degrees with spells of sunshine. during sunday looks like the rain will inch further south, across northern england into wales as well, some sunshine on either side of that, few showers in the far northwest, but in the south some sunshine thqat week and it'll be quite breezy, wind picking up as we look towards the new working week particularly tuesday, also being warm as well. bye— bye. hello, this is bbc news. the headlines... hurricane florence makes
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landfall on the east coast of the united states, with high winds and torrential rain. police say a mother and a baby have a been killed. in the philippines, typhoon mangkhut has made landfall with sustained winds of 125 mph. president trump's former campaign manager paul manafort agrees to plead guilty to two criminal charges after being accused of conspiracy against the united states and conspiracy to obstructjustice. "distressing" and "vivid" footage of the moment pc keith palmer was stabbed outside parliament during last year's westminster attack has been shown at an inquest into the victims‘ deaths. now on bbc news, facebook is the world's biggest social media platform, but it's faced intense scrutiny in recent months. in this special programme, facebook bosses take questions from bbc newsbeat listeners. here's steffan powell. walk down any street in the uk today
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and people will have their heads down looking at their phones. chances are a fair few of them will be on the world's biggest social media platform, facebook. carnaby street is a busy place in central london and is no different. but here today are some of the top bosses responsible for the content that people are scrolling through. it has been a tough year in the news for facebook, but this is a rare opportunity to put a face to the platform and ask the questions that you want answered. hello, my name is steffan powell. and joining me in central london are some listeners to bbc radio one's newsbeat.
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facebook has invited us in ahead of their facebook weekend. we have a look to the audience and the money for facebook and any of the questions that we are going to be asking tonight. everyone with us here has got something to say, so an issue to raise. what are we going to find out tonight? for me, if you're going to watch my browsing habits, and mark why you're watching me, that's a good thing but how must he really know about us and who else knows the information? 0k, thank you. what about you ? i take online privacy extremely seriously. i would love to know how much control i'd truly have over my data on facebook. thank you very much. and the answers to these and many of the questions and many
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of the questions are the experts from facebook itself. why don't you introduce yourselves? thank you, my name isjesse and i worked at facebook with teams that build our products. so the features, all of that, the buttons in our apps. for example, things like facebook watch that we rolled out recently. i am on the global public policy team at facebook, which means that governments anywhere around the world if they have issues they want to raise with the company, they come to me and my team and we try to work with them to resolve the challenges they bring forward. i am steve hatch, i run our business here in the uk and many lives working with the advertisers that use facebook to market. and i am julie and i work on keeping people safe on facebook and supposedly working through challenges like bullying and harassment. 0k, thank you very much, guys. now let's begin. steve, what are we doing here? well, first off, thank you for coming, and this is part of a number of events we have this space here which is people coming in and asking questions and understand some of the things that we know are on top people's mind. like, we are really aware that as technology has become a bigger
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part of peoples lives and facebook is a big part of that, that raises a lot of questions, sometimes with the good things we will our experience in social media, they will like us to get to get better in the way we produce our apps and products but also about some of the challenges and bad things who want to hear directly. we will make sure is that we are part of that debate him as one of the reasons why we're here today. the other reason is always trying to make things better, always try to improve the product that we make for you and i have no doubt that over the next few days and over the 45 minutes, you are going to get some things that we can take back to facebook doubt that over the next few days and over the 45 minutes, you are going to get some things that we can take back to facebook and hopefully make it even better than it is right now. 0k, thank you very much, steve. right now, let's get to it. we're going to start tonight by talking about what facebook has about you.
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who wants to get us started on that issue? hi, my first question of the night is facebook stores and actively uses facial biometric data without our explicit consent. and i just want to know why there is not an option to opt out of that, while sometimes we get a pop—up saying this might be a vote than maybe not everybody wants that. that is a great question. again, one of the things they want to do is to try and explain where we think there is misunderstanding and this is one of those areas. to be very clear, in the european union, which the uk is still a part, if you are a facebook user, then the biometric use, the use of your biometric data is absolutely optional. so you will have been shown the screen saying do you want this you want this turned on, they will only have turned on a few agreed on that screen. if you have, then you now have that feature would be if we think is useful. we think most people do want to know when someone uploads a photo of them. but we absolutely respect the fact that you should have a choice over that. you do choose to turn on and at anytime you want to, you can turn off.
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we delete the biometric data profile and we will not use any more. people want more control and i think tonight a number of you ask us for more and more control, so we build more build more and more controls and they feel it has got too complicated so we simplify it and i have not got enough control. so it is a real challenge. we are trying to get it right. we tried to make it both powerful and simple, and that is really tough challenge. but is one that is on us. and if you feel it is too complicated and you give us that feedback, st was saying, that is exactly the kind of feedback that we can take back to the engineers, who designed this stuff and say try and achieve that magic point where it is and simple. we have had, this is one of the big issues that has come up, we have had a question visit is it fully probably possible to delete all of your facebook data?
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yes. so we can be very clear, if you want to stop using facebook, we hope that's not the case but we understand that people may want to make that choice, there are two things you can do. first, you can decide that you just want to take some time out of facebook, say i want to deactivate my account. when you do that, it means all the data is still there but nobody else can see it. so it's not visible to anyone, but if you come back, it is there as it was before, you don't have to rebuild it. if you on the other hand side you never want to come by to facebook, there is an option to say delete my data. and if you do push the button and so you want to delete it, we wait a couple of weeks to make sure that you really do want to delete the data, it wasn't someone leaning over on your computer and pushing the delete button and deleting the entirety of your social life, as we wait a little bit of time and check. would you say to us you confirm you really want to delete that data, then we will take it off our servers. let's go back to the audience, i think naomi wants to speak on this one. hi, my name is naomi and i am 26 and from london. i reduced my use of facebook since about 2016 due to concerns over privacy.
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the terms of service or terms of use, often can be quite convoluted and inaccesible. so i want to know what you need all of this data? what does it mean? again, some of the data, in fact most of the data you have on facebook is just part of the use of the service. the whole point of the service is that you are going to be sharing photos and status updates and things you are sharing with your friends. so with a social network, perhaps unlike other parts of the internet, the data is an integral part of the service. we cannot do it if there is not some data there. so that is really the primary reason. but i do want to say evidence came up in introduction, people asked what have you got? we have a tool called access to information which you can search on there and that will show you literally everything that we have. ok, let's go back into the audience. what you guys think? hi, i'm wales. wales is a big place, peter. it is a big place, currently in cardiff if you must know. now i do not mind my data being used for reasons like we mentioned. data is a huge resource and along with gold, oil, either the economics of saying economic posting the data implications, i do not mind it being used by the minded being misused. mark zuckerberg said that
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facebook will be for looking into data misuse in 2019. given the current political climate, there may be a general election, sorry, theresa may, or a referendum before then. what assurances can you give us that this data misuse will not happen again if there is a vote soon rather than later? thank you. back to me again, so there is a huge amount of work that is going on since the stories came out. some of you are familiar with, the company that took data that they should not have had and used it in the local campaigning in the us. so we are absolutely determined to stop those methods that let's just be clear, we're talking about cambridge analytica. yes, that company, yes. and they have actually are now out of business, but companies like that, we've had to make sure that they cannot do it again what happened with them. it should not have happened, we said it should not have happened and we have tried to make sure that
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that kind of data glitch is not possible. that is what these of the equation, mark has got the whole company, he is a very strong chief executive who says the company i need you to focus on this and we do. so he is really driving that hard. i am from north london and i want to know how much accountability is facebook going to take for posts that perhaps shouldn't be publicised? the filtering we are able to see if you compare it to instagram, which is quite a good algorithm, when see is what i'm actually interested in seeing. thanks for your question. i think we're always looking to create new tools and things that will make sure you have a comfortable and nice experience on facebook. so instagram launched a specific filter that you were talking about, facebook is different subtly but we're awfully certain we can do to make you connect to your friends
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and make that experience as enjoyable as possible. and you can do this through two ways as well. a lot of it is technology, artificial intelligence, some exciting stuff to make sure that a lot of bad content or inappropriate content never even gets seen by anybody. and the second thing is you see something on facebook you think should not be there because it is abusive, it is inappropriate, and make you feel uncomfortable, i do not know if you know that you can report this to us. so there is little reporting button beside every piece of content on the site. we do that, it gets to our team, they review it with 24 hours and remove it, and we are delighted to do it.
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we will go from 10,000 people working on my content review world to 20,000 working on preventing harms. julie and i have grown up with the company and that is an order of magnitude greater than we used to have. it is not everything, is not as simple as throwing people at it, but i hope you take that as a sign of how seriously we take this. i want to be clear, we're on a journey and we did not think thejob is done. i don't want anyone to the impression we think the job is done. so making that reporting system worked as people would expect it to, that is something that we are constantly improving, but also in terms of our policies. i'll be very clear that sometimes we get it wrong, we write policy with good intention, so for example, you might want people to be able to share awareness of animal cruelty so we allow a certain amount of content. if people have said is really important you can see what is happening in this farm or someplace. and we find other people use that policy or slipped to that policy
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to publish animal cruelty material people do not lie. we have a team injulie is part of this that meets every week understanding the kind of complaints that had been raised and refining the policy to try and get them as close as we can also be want you to enjoy the service and if you are coming to the service to seek out that you do not like, that is not great for us. so we really are on a mission that we totally accept that it is a journey and we are accelerating but there is quite a lot of ground still to cover. 0k, we have a finite amount of times so we'll move off that topic now and talk about our next theme tonight and that is going to all about trust. so it was touched upon a bit already. how can users trust the decision space that makes about his content they see on the platform was not who will pick us on this one? hi there, my name is tom. the us facebook ceded responsibility to take control fake news accounts and where does the line drawn between fake news and satirical news?
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i see quite a lot of this, these but should the reader understand the difference themselves or a division of the control of content? with this kind of misinformation, as a call, i think where we work is with particular at the third—party fact checker so we look to independent voices to verify things. if something is flagged as being in question, we also make sure that there will be times when we directly take things out of the feed. so clearly it needs to be removed. but often, there are times below might get something wrong and there is extensive use of where content is just wrong and we have called a ranking of facebook simply it means people fewer will said that if they think it is in doubt
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or is disputed more than those things that people are more comfortable with and believe. that is the system working there. a really complex... i can build on that. if you choose to follow a satirical page for example, you probably know it is your call. you are saying a i find it funny and i went to see it. it is when you share that and i see as your friend and i do not know the source of it becomes a bit more problematic because i think it is faster when you know it is a joke but i do not. so we do not want to take stuff off the site because hopefully you were enjoying the satire that you are reading. but hopefully we would do want to make sure it is not spreading into what is causing misinformation and confusion. the battle within the approach of nothing but making sure it reduces distribution so that you can keep enjoying it but if it has been flagged as potentially false, it is not going viral. how are is facebook to having ethical debate on the platform was with the people are sharing ideas above are not spreading misinformation.
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whose responsibility is that? is it yours or is it the users? it's shared. we are very clear that the platform or try to build is one that builds healthy communities and i think we like everybody in this room believes that elections should be conducted in a free and fair way. and as a platform, we have a responsibility of supporting those of the communities in the healthy debate. it is hard. with particularly, we all know we're living in time for political debates have become very polarised. as people will do get very angry with each other and it is hard. with particularly, we all know we're living in time for political debates have become very polarised. so that is really difficult part of it. within that, i think steve and jesse have described we are trying to make sure we do not amplify that division or him about those stories while still allowing people to express themselves. some of the comments in the coming intimate this is coming from someone who is mentioning something you said earlier on about pay for being on a 12 yearjourney and it working the things out. suggesting that it is working. jennifer is also suggesting facebook is been going for so long of these issues should have been ironed out long ago.
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why is it taking so long? of course, we have teams of people who focus on preventing bad things from happening but often we have a connected nature we have in our platform, we cannot always predict what is going to happen in advance we have to respond. we are hearing loud and clear that we need to do a much betterjob of helping people to inform and really clear way had a use of systems. but a lot of time dealing with advertising and our approach to advertising is that you should be in control of those ads and you're interested here than people are saying a like seeing relevant and not seeing irrelevant ads. but also... the top of every single added facebook is three little dots and if you press on that, it will give you why am i seeing the ad? it said because this campaign is targeted to people in the uk 25-64. it is bringing in those little nudges, those little ways of being able to help you be able to be better informed where we were not in a position to do that at that time. and now we really are an early ramping that up. back to the audience. we gave seen social media
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impact things like brexit in the general election and honestly said to be a general election. my little brother is 18 years old in his next election to be voting for the first time. at what he sees on facebook is going to align to have a fair and balanced opinion when it comes to voting for the first time? so there's a few things here. one is at your newsfeed is full of the posts from friends, family or pages you have chosen to follow. that's sort of the fundamental underlying way the thing works. so if you've chosen to be friends with me for example, using a pose. if you're not presently commission not to my post when that way you sort of build up what you as a person want in yourfeed. we think that is important it will have the ability to decide what they see. within that, there are a lot of things we can do around having to make sure people are not seeing misinformation or to try and get
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them to see other types of information they might be interested in. so we have a unit with related articles where when you read an article and you come back, we can pop it underneath and what we do is try to feel that unit with either a fact check piece on the peice you read or other things about that topic that are coming from a spectrum of different outlets so you can see another opinion on it. let's move on now to our next topic of the night and this is one of the nhs system says one in six adults in the uk have symptoms of a common mental health disorder and group of mps is currently carrying out an inquiry into the feedback of social media screen use on young people's health. who from the audience wants to start us off here? hi, i am connor and 23 and my question is what it facebook do to support those affected by online bullying and hate speech, etc? i think and not enough of them not to people i know have ultimately committed suicide over it so i want to know what is
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what is facebook's response to that? that is a topic that we care very much about and we have been working on most of those issues for over 12 years. i think there is number of things that can be done here. one is our ability to understand what is happening on a platform, so if someone is posting from a fake account, they have created a fake account and they are intending to bully another person to get this that account off the platform really quickly. that is one of the things we can do. the other one is our artificial intelligence is able to detect a speech for example. we're not quite there yet. it is difficult but we are publishing numbers every six months which show how much progress we are making and identifying is really quickly. i think a tricky thing about bullying is that it is very nuanced. so you may know somebody in your circle of friends who is harassing you and they are posting nice comments on your facebook but you and them know what it means. we do not.
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so the rules that we have been able report visual bullying content to us is to trust your gut and what you were telling us to remove this content from the platform. so anybody who is watching this is being bullied or suffering from harassing comments, please report these to us. you can report anonymously in literally five clicks. our team is ready to look at your report and they will get the comments off the platform and the bullies off the platform. we're suggesting you do is to reach us to expert organisations like childline, like childnet who can actually help tackle this in the real world because we can remove the piece of content quickly but it does not solve the issue that is happening in school and workplace. people who are messaging in are suggesting that there should be more practical work for facebook to help find those links and they hear words like please
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report all and they feel they are doing that and are not getting any answers they feel like they are due. do you recognise those frustrations? we understand and i speak to a lot of teens and parents and teachers about the week and i get this. i think what richard mentioned is we are very much... this is not everything we want to do. we want to make sure we get things right and improve and having worked in the company for over eight years now, i have seen the massive progress that has been done on the tools side, on the support side, please report to us. your group are so important, particularly comfortable in, it is a new one. when you tell us i do not like this. the last question, i will turn to you steve. would you ever consider banning people who only use facebook? similar to what gambling firms have done with problem gamblers. would you consider doing that in order to help protect mental health? i thank you for talking about this,
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it's awareness of some of the tools thatjust alluded to also the not using social media at all is going to be a good thing. what we have seen, maybe people on facebook mike like this, but sometimes some of that long usage can be for people that that is the connection with the world and they can be incredibly helpful to them. so time spent is not a metric that we spend time thinking about it facebook. and we design products to encourage more time but i do that we do need a broader debate as a society about the use of screens and that is one of the things richard is talking about. thank you very much. so one more comment from the audience. and we're going to go over here, thank you very much. i am rebecca from liverpool, and these people freely post their personal information on facebook every day with with vic about mental health and the burden of pressures on health care in the uk, especially, what did facebook do with analytics and data that you have two actually to create a healthier population and exciting things in the future? this is one of the areas we want to work and we've seen people example already using banks
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of photos to be able to pick up particular conditions. if you work in med tech, you understand visual intelligence, machine learning, a lot of that depends on being able to see billions of photos of people's eyes and you can spot those particular conditions of the retina. that kind of usage is great. there are huge privacy implications, and we want to make sure we get that right. so i think you will see conversations which i hope are very open and honest conversations around the ethics of the use of data, where i think health applications that people will say i am very comfortable if i trust that person to use data in a health application. very sensitive but as users point out, potentially this is one of the areas with a great benefit that we turn this data into something that actually helps all of the stay healthier for longer. thank you to all newsbeat listeners for coming along
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and thank you to richard, state, jesse and julie from facebook for your time as well. and before we go, there isjust the time the site you have to go on bbc newsbeat to check out all the great content and while you and while you were there, give us like as well. for now, goodbye. good evening, the weather is not looking too bad. so cloud, sunshine, quite breezy as well that most of the showers we have seen tend to fade away overnight. still a bit of light rain here and there especially across northern england in northwest scotla nd across northern england in northwest scotland as well. clear skies from any of us overnight and it will be quite chilly, especially the cross until and easter scotland. the new single figures, with a touch of frost and milder further south. single figures, with a touch of frost and milderfurther south. the few showers in england for early in
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the morning or later afternoon more rain rides cross northern ireland and the west of scotland and the bulk of the country much of the day looks fine and dry. temperatures a degree or two warmer than they were today. sunday path that would become the frontal system is further southeast were so i think he will be pa rt southeast were so i think he will be part of northern england and wales it will seep most of that rainfall during the day on sunday but not raining all day. could be further south than this but he doesn't like the east midlands and stay dry much of the day. 23 degrees or so here so warming up in the cooler day northwest of the few blustery showers and also some sunshine around too. those temperatures in the south will continue to climb into next week but the winds will pick up as we see the remnants of ex—hurricane had leaned on the way. this is bbc world news today.
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i'm tanya beckett. our top stories... hurricane florence is pounding the carolina coast with powerful winds and devastating rains. the first fatailities are reported, and the worst could be still to come. as far as as farasi as far as i know the eye is still off the coast and heading south, so we will be in this wind for a long time. waters rising hours after the hurricane made landfall in north carolina, flooding is now the greatest threat. meanwhile in the philippines thousands of people are being moved to safety as super typhoon mangkhut closes in. the manager this hotel has taped up the windows to stop them from blowing in when the storm

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