hello, it's monday, it's 10 o'clock. i'm victoria derbyshire. people who lost all their posessions in a huge fire at a self—storage facility on new year's eve in london reject an apology made on this programme by the company. one woman told us she had lost everything. i'm still in shock. i feel devastated. i just... ifeel like a huge part of my personal identity has disappeared. you know, huge parts of my family history have just gone. yeah, ijust can't believe it. one of the victims tells us they believe they were misled about shurgard's ability to keep their possessions safe. we'll bring you the full exchange in the next few minutes. a new ten—year plan for the nhs could save up to half a million lives over the next decade, according to nhs leaders. what we're doing today is setting out what that phased improvement will look like over the next ten years, based on work that we've done with a lot

of the patients‘ groups, the charities, our front line staff, to say what are some of the practical changes we can bring about. we'll talk to people who work for the health service, and patients, about what's in the plan and whether it can make a real difference. awards season began in los angeles last night, and there were a bunch of british winners at the golden globes. thank you very much to the hfpa. most importantly, my friends and my family, and mum and dad, who flew all the way from scotland. i wouldn't be here without you. thank you very much. applause. and three years after we reported on the controverisal scheme in the uk that allows sex workers to walk the streets without being stopped by police, we find out if it has achieved its aim of keeping women safe and moving prostitution away from residential areas. the police and the charities sort of allowed it to flourish and run out of control, to the detriment of the people living in this area. hello...

welcome to the programme. we're live until 11 this morning. if you qwork in the nhs, and use the nhs, tell us what you think wld improve the service — we'll talk about the government's priorities in the ten year plan in the next half hour. use the hashtag #victorialive. if you're emailing and are happy for us to contact you, and maybe want to take part in the programme, please include your phone number in your message. if you text, you'll be charged at the standard network rate. here's reeta with a summary of the days news. nhs leaders are today unveiling a long—term plan they say will save half a million lives in england over the next ten years. it is hoped the 20—billion—pound—a—year boost will see more money for community care and mental health services, while transforming survival rates from some of britain's biggest killers. our health correspondent dominic hughes explained. there are a lot of different elements to this whole package, the 10—year plan for the future of the nhs in england from better

prevention and detection of diseases like cardiovascular disease, cancer, stroke. to the genetic testing of children who suffer from cancer to try and work out what the best medicines they could take are. those who suffer from rare genetic disorders and more money for community services, mental health services, gp services to try and help patients be treated closer to home or actually in their home and in fact, free of hospital beds in places like this for those who really need them. government sources have confirmed to the bbc that a meaningful vote on brexit will take place in the commons next tuesday. that pledge has come after the prime minister received a letterfrom more than 200 mp5, from different political parties, calling for her to rule out a no—deal brexit. organisers says that doing so would protect jobs and manufacturing. theresa may has invited those who signed the letter to meet her in downing street tomorrow, as she tries to bolster support for her withdrawal agreement

ahead of a commons vote next week. meanwhile a test for a no—deal brexit began a couple of hours ago, it's investigating whether routes to dover can cope with possible lorry congestion. 150 hgvs are driving 20 miles from manston airfield, near ramsgate, to the port of dover from eight o'clock this morning in an attempt to prevent a repeat of scenes like these. a man charged with murdering a fellow passenger on a train in surrey is due to appear before magistrates today. darren shane pencille, who's 35 and from farnham, is accused of stabbing 51—year—old lee pomeroy last friday afternoon. mr pomeroy was travelling with his 14—year—old son to london for a day out. a saudi woman who is fleeing her family is reported to have barricaded herself in her room in a thai airport hotel to prevent her own deportation. rahaf mohammed al-ounun is trapped in transit in bangkok and says her passport has been taken from her. human rights activists have urged

thailand to allow rahaf to continue her journey to australia. she says she has renounced islam, and fears that if she's forced to go home, that her life will be in danger. uk car sales last year saw the biggest annual fall since the financial crisis, according to the industry trade body. the society of motor manufacturers and traders said 2.36 million new cars were registered in 2018. that's down 6.8% on the previous year, the biggest drop since an 11% fall in 2008. meanwhile diesel sales sank by 30% on worries over possible tougher restrictions. the actor kevin spacey is due in court in massachusetts later today, over allegations of groping an 18 year—old male at a restaurant in 2016. he's the latest public figure to face legal action, after being accused of sexual assault by more than a dozen people, dating back to the 1980s. spacey is facing additional investigations in london and los angeles. it was a great night

for british stars at the golden globes in los angeles — including for olivia coleman, who picked up a prize for her role as queen anne in the period drama, as queen anne in the period drama the favourite. other award—winning british actors were richard madden, ben whishaw and christian bale. later in the programme we're going back to an authorised red—light district in leeds where sex workers are allowed to walk the streets without being stopped by the police. we reported on it when it was set up three years ago — goal was to make street workers safer and move priostitution away safer and move prostitution away from residential areas. has it worked? do get in touch with us throughout the morning — use the hashtag #victorialive. if you're emailing and are happy for us to contact you, and maybe want to take part in the programme,

please include your phone number in your message. if you text, you'll be charged at the standard network rate. people who lost all their belongings in a huge fire at a self—storage warehouse in croydon in london have exclusively told this programme they believe they were misled by the firm. the facility was completely destroyed by the blaze on new year's eve. there were 1200 units and they we re eve. there were 1200 units and they were being used by customers to store personal items of furniture and business stock. it's their entire life, won customer told us. people have lost sentimental items, life savings and even the ashes of someone's brother. crucially, customers have told us, the shurgard website promises to keep the belongings of loved ones safe after they have died. yet the small print appears to contradict that, stating that the customer is forbidden from storing objects with an emotional or special value. in a moment we can

talk to the vice president of the company. and also to a labour mp of the area. first, we can speak to rachel gould, who lost almost everything in the fire including heirlooms from her recently deceased grandmother. and mark brewer who lost £180,000 worth of stock from his business. what did you have stored in that warehouse?” his business. what did you have stored in that warehouse? i sold my property in the summer, my house in cell floor would in croydon, and i haven't found anywhere else to buy so haven't found anywhere else to buy soi haven't found anywhere else to buy so i put all my belongings, i had two units at the shurgard storage centre on pearly way. i moved in with a friend to pirelli so all i took was to bags of clothes and my laptop. i put the entire contents of my house in that storage unit, all my house in that storage unit, all my furniture and most of my clothes, all of my books, by courts, cds, hundreds of items, two crates full of photos, more than 2000 photos, my

entire life. or my memories, my cards and letters from my family, from my parents, everything i've collected, memorabilia from concerts, all my crystal palace football clu b concerts, all my crystal palace football club stuff, everything was in there. and it has all gone how do you feel about that? i am still in shock, i feel devastated. ifeel like a huge part of my personal identity has disappeared. you know, huge parts of my family history have just gone. yeah, ijust can't believe it. that includes things that were left to you by your grandma? yes, she died in september of this year and i had lots of beautiful letters from her that i had from her when i was 18 about becoming an adult, i had pieces of herfurniture, 18 about becoming an adult, i had pieces of her furniture, and they have all gone. and i wanted to keep those teams for ever and pass them

on to my children and my family. mark, you had four units at the self storage facility, one was a personal one and then you had three for business stock — tell us what you have lost? i've lost £180,000 worth of stock. i've started my business from scratch, i have been a shurgard customer for four years and the business has grown over time and the amount of space that i have rented from shurgard has grown over time. so i've lost but stock. also the business operationally has stopped this month because i don't have anything to send out for the orders that we have. from a personal point of view, in my personal unit on the third floor, i had my wedding suit, out third floor, i had my wedding suit, our wedding suits, my dead mother's handbag, personal items of sentimental value to me. double why did you store items of sentimental value there? because we thought they

we re value there? because we thought they were safe. the company promotes themselves as being a safe and secure place to store your belongings, and across their marketing material, they say, and trust us with your most personal possessions. on their website they have a blog where they talk about different things you can store, like your heirlooms, your personal art work, like your cv and record collection, go photo albums, how to store your photo albums properly... so we entrusted them with our property which we store was going to be safe there. and for me as my business has grown, i've been looking for premises that are as secure as a looking for premises that are as secure as a shurgard unit and i hadn't actually found anywhere. and i think that is a good point, i would say i was looking for a secure unit, that unit is the biggest storage unit i've ever seen anywhere andi storage unit i've ever seen anywhere and i thought if anyone is going to be safe, even if there is a small fire or something happens, the size

of it means that it would mitigate the risk of that. and that hasn't been the case. do you feel misled by the company, then? 10096, yeah. yes. why? because i feel like... what they are marketing on the one hand is not what they are saying in the terms of conditions. that jimmy is... andi terms of conditions. that jimmy is... and ifeel like the building inherent in its design wasn't fit for purpose for dealing with a fire. even a contained fire, it was not able to stop it spreading. so for a, the units are made from venue very thin steel and the walls do not go up thin steel and the walls do not go up to the ceiling, there is a cavity above them. and they are stacked to the rafters full of very flammable objects. and that design you have only discovered since this? well, i have discovered that if they all go up have discovered that if they all go up inflames, have discovered that if they all go up in flames, it is going to pull the flames up and take it into the next units of the fire is going to spread quicker and there are no sprinklers in the building, there certainly weren't any sprinklers on my floor. i actually went inside at

8pm on the night of the fire and i could see the smoke coming out from the second and the third floor. and i'm still wondering how it got so out of hand over that amount of time and why they couldn't contain that fire. i am going to ask you what the company has offered you in a moment. i want to bring in the vice president of operations for shurgard. has your company misled these customers? well, if we look at these customers? well, if we look at the website, it does indeed say that we will store items from the home of bereaved... from a relative who has died. so yes? it does say that but it doesn't mention on the website about the sentimental items. in the terms and conditions, it does mention that we ask customers not to store items of sentimental or emotional value. so what do you think the possessions of a dead relative or if not sentimental and emotional value? contents of a home

could include things such as white goods, furniture, a whole variety of different items which could come from the home of a dead relative. come on, you... but i do understand, ido come on, you... but i do understand, i do understand... do you truly believe what you're saying' grey area here clearly. but it is an area that we will look at and if we think it is misleading then we will change its. do you think it could be misleading? if people are interpreting it in a different way to how it was meant on our website, then we will change it. we do not wa nt to then we will change it. we do not want to mislead people. there is no value in us misleading people in our business. we will look at what has come out of it and what is being viewed as misleading and we will also look at changing its. did any member of staff when you signed your contract, when you were having a tour of the building, when you are considering renting these units, point out the small print, the terms

and conditions which says, do not store hazardous materials, perishables, anything stolen or illegal and strictly forbidden from storing objects with an emotional or special value? no. that was never communicated either verbally or in writing. you are given a 1—page sheet of housekeeping rules and the only thing it says on their that you are not allowed to store is perishable items. there is nothing that says you cannot store personal or irreplaceable objects. why not? the housekeeping sheet referred to here isa the housekeeping sheet referred to here is a separate sheet to the contract and on the contract, on the front page there is a list of items to do with the terms of conditions... why not on the housekeeping sheet? because that is a separate document. it could easily be on there, it says don't store perishables so why not make it clear? there is then a list of items which we would ask customers not to store. the contract which is signed also includes a range of those items

and also confirms that the customer has read the terms and conditions. so it doesn't say on the website, don't store items of emotional significance. it doesn't say on the housekeeping sheet but it says it in tiny small print in many paragraphs of terms and conditions, do think thatis of terms and conditions, do think that is fair and transparent? on the terms and conditions are on the website. it is notjust when you ta ke website. it is notjust when you take out a unit, they are accessible on the website traffic is clearly something that we will look at. which is obviously no consolation to rachel and mark, the fact that you might look at this in the future. no, andi might look at this in the future. no, and i would like to apologise, and we've apologised by e—mail, on the phone, we have been contacting all of our customers individually, to offer our apologies and see what we can do to help and i welcome the chance to apologise here as well in person. do you accept that apology? no, i don't. i don't accept that

apology at this moment. we felt that as soon as it became very clear, very quickly, the extent of this incident, that we would prefer to speak to customers individually. so we put in place a call team starting on the 2nd ofjanuary, to contact every single customer individually and we did that within three days. and what have you been offered? all i've been offered is the insurance level that i have taken out with shurgard, so far two units it is £2000 per unit. as a big customer to shurgard haven't been offered everything, —— anything, i have been directed to the insurance company which is dealing with the claims. you will know that people who took out your insurance, they're insured forup to out your insurance, they're insured for up to £2000, as rachel says, but people had stuff in the units worth much more than that, what are you

going to do the those people? the level of cover is dependent on the value of the goods that was given to us by the customer. there isn't an insurance policy which is only up to £2000. it can go much higher than that, depending on the value of the goods that we are told by the customer gets i had insurance on my business units at £14,000 which i could have taken out there and then when i heard the units, which i did. but as my business has grown at a rapid rate, you know, within that unit, that was the maximum i could ta ke unit, that was the maximum i could take out at that point. when i signed those units. insurance is flexible and it can be moved up and down according to what is being kept in the unit. customers decide what they keep and don't keep in their units and that can change. £15,000 is the upper level that we can offer through the stores. however, direct contact with our insurance company and they can provide a bespoke cover for additional value. or customers

can take insurers with another provider. they are not obliged to ta ke provider. they are not obliged to take our insurance. but at the time of hiring the unit, you have to take out insurance. yeah, you have to ta ke out insurance. yeah, you have to take out insurance and if you decide to ta ke take out insurance and if you decide to take it with somebody else, then we will refund the insurance premium that you have paid to us within 14 days when you show us the evidence of your own insurance company. was there any security on that night? we don't have security overnight on any nights, the building is secured by an nights, the building is secured by a n a ccess nights, the building is secured by an access control system which is... again, your website says, staff on—site, we have highly trained staff to all our locations who can spot and react to any suspicious behaviour — that's not true. spot and react to any suspicious behaviour - that's not true. the staff are there during staff office hours... again, you have not made that clear. the staff are not there 24 hours. but you have not made that clear. access is from 6am in the morning... i'm not talking about access, i'm talking about staff on

site who you say can react to any suspicious behaviour — except not on new year's eve, when a fire was started one tosh we have staff on—site office hours. not made clear on—site office hours. not made clear on the website, though. we've never had staff 24 hours. i've been running the company now for almost 20 years and that is our standard way of working, 9—6 office hours, staff on—site. way of working, 9—6 office hours, staff on-site. did you think it was staff on-site. did you think it was staff on—site office hours?|j staff on-site. did you think it was staff on-site office hours? i wasn't sure but i just staff on-site office hours? i wasn't sure but ijust think staff on-site office hours? i wasn't sure but i just think when you staff on-site office hours? i wasn't sure but ijust think when you have got a unit of that size, five floors high, packed with millions and millions of pounds‘ worth of people‘s stock for their businesses and personal possessions, why on earth you cannot afford to have 24—hour security with the amount of money we are paying you in our fees alone, to be looking after that property. a couple of salaries for a security team is nothing compared to what we are paying you every month. steve, you a re

what we are paying you every month. steve, you are the labour mp for croydon north, what concerns do you have about the design of the facility? we just heard from rachel and mark, they put their possessions and mark, they put their possessions and business goods in this place and they expected them to be kept safe. but not only was the design of the building not constructed to contain fire, it sounds like it was constructed to facilitate the spread of fire. the fact that the walls didn't go up to the top of every unit allows the flames to spread from one unit to another, the fact that you had no idea what was in each of these units, it could have beena each of these units, it could have been a flammable materials, it could have been drums of oil for all people know. it means the whole thing could have gone up. there were is in place. so that if a fire started it could be put out quickly. it sounds to me that these people have been sold these services on the basis that this facility was safe and secure but actually no measures have been put in to make sure that a fire like this couldn't get out of

control rapidly produce exactly what we saw on new year's eve. is very important to stress that the building, in keeping with all of shurgard‘s buildings in the uk, fully complied with all building and five galatians. so the building... well, we saw grenfell tower, we know there are problems with the fire regulations, i think you need to be going above and beyond the bare minimum. these people believe, rachel's whole life was put in that unit, mark's whole business was put in that unit, it's all gone because you didn't provide the level of security and assurance from fire that they were led to believe they we re that they were led to believe they were paying for when they put their things in your facility. do you really understand the gravity of what‘s happened ? really understand the gravity of what's happened? we do. we have... there are unfortunately a number of cases where people have been really seriously hit, sentimentally, but also in terms of value. we do genuinely understand. and what

responsibility do you accept the what‘s happened ? responsibility do you accept the what's happened? we run a business and we run a site which as i said to you before is fully compliant all building and fire regulation is. so what responsibility do you accept the what‘s happened ? what responsibility do you accept the what's happened? we will work with each individual, and we have beenin with each individual, and we have been in contact with everybody personally since the incident to work with them as to what we can conclude. is that no responsibility orfull conclude. is that no responsibility or full responsibility...? conclude. is that no responsibility or full responsibility. . . ? of course we are responsible for putting in place a functioning self storage site, which is what we did. all the regulation is which we are obliged to comply with. nobody envisaged that this was going to happen, and we are responding in the best and quickest way that we possibly can. but it is very important to understand that everything to do with that site was fully compliant and was regularly checked, made to mince was completely up—to—date. we have a very well functioning repair and maintenance programme which

meant that that storm was fully compliant with all regulations. thank you all of you for talking to us this morning. we will see what happens. marie has e—mailed to say that she had to move out of her house where she had lived for 27 years and she stored all her stuff in five units at this facility and she learned through e—mail on the 2nd ofjanuary that the disaster had taken place and, she says, my 27 years of sentiment is no more. it is only today i pick up my phone to contact the storage company shurgard and it is shocking that they have not set up is shocking that they have not set upa is shocking that they have not set up a dedicated telephone line for those of us who are going through this traumatic situation. i was unable to talk to anybody who could help me with matters relating to moving forward. if you were affected, do let us know this morning. still to come...

it was a great night for british talent at the golden globes last night. olivia colman, christian bale, richard madden and ben whishaw all picked up prizes. and we‘ll go back to an authorised red—light district in holbeck in leeds that allows sex workers to walk the streets without being stopped by police, we first reported on it three years ago —, we‘ll we find out if it‘s kept women safe and how it‘s affected people living nearby. 70 years after the nhs was founded, a new 10—year—plan for the health service in england is being unveiled. from maternity care to mental health to support for the elderly, nhs england claims this proposal will save half a million lives. gps, mental health and community care will get the biggest funding increases. the nhs says the plan will prevent 150,000 heart attacks, strokes and dementia cases, and 345,000 more children and young people will get mental health support. theresa may has called this a "historic moment" for the nhs

and promises patients will have access to "world class" care. but labour claim the "funding isn‘t sufficient and the staffing isn‘t there". well, let‘s now talk to four people who work or have been treated by the nhs. dr zeshan qureshi is a clinical paediatrician at kings college hospital in london and an academic. rohit sagoo is a nurse who teaches children nursing. he‘s also the founder of british sikh nurses. hope virgo, admitted to a mental health hospital when she was a teenager after developing anorexia. she‘s now a mental health campaigner. dr zeshan qureshi, what is the biggest issue that you face on a daily basis and does this new plan help that? it is a massive problem when it comes to the workforce. not enough staff? not enough staff to do thejob enough staff? not enough staff to do the job that we expect it to do. and

if you have a sick child in front of you, you just do what‘s necessary, evenif you, you just do what‘s necessary, even if the staff aren‘t around. a recent survey showed that paediatrics was short 10—15% of doctors working in a hospital on the ground. and it is exhausting. because you skip your breaks, you come in early, you stay late, and it‘s affecting the well—being and mental health of doctors, lots of people have just celebrated christmas, one of my colleagues tragically committed suicide, that‘s how bad mental health is getting the doctors. we‘ve got double the suicide rate of the general population. and you need healthy doctors to have healthy patients. if we cannot perform at our best then we cannot perform at our best then we can‘t deliver the care which this plan is promising to deliver. that this plan deal with the issue of vacancies in the nhs? it talks about prioritising, getting more staff, but we‘ve had this conversation,

we‘ve had this promise already. what we‘ve had this promise already. what we need to know is specifically what is going to be done to incentivise people to work here and in the whole brexit discussion, there‘s huge concern about staff not wanting to be here and not being attracted to come here because of what might come out of it, the details of which we don‘t know. and we have this problem of mental health within the workforce which isn‘t adequately being dealt with with the rates of depression and anxiety and burnout all being unacceptably high. hope virgo let‘s talk further about mental health, the plan today talks a lot about improving access to improving access to services for children and young people, we‘ve done a lock on this programme about people waiting years, young people, to get help, with their mental health, and you have personal experience of that — tell us about it? so, i developed anorexia when i was about 12 years old and lived with it up until i was 17. and then eventually when i was 17 i was

referred to cams and spent a year in a mental health hospital learning to re cove r, a mental health hospital learning to recover, learning about food and exercise and learning to talk about how i felt, to me the anorexia was like having this best friend in my head constantly telling me what i should be doing, give me a sense of value and purpose and when i re cove red value and purpose and when i recovered and try to get on top of it, i realised that i could get on top of it and there were other ways top of it and there were other ways to manage my emotions. and so this plan aims to make things better, in terms of access to mental health treatment for young people, is it going to happen? i am quite sceptical about it, i think as has already been said, we have heard it so already been said, we have heard it so many times before. at the moment through the work that i do in hospitals and schools i have so many stories of young people really struggling, struggling to get a diagnosis, particularly with things like eating disorders, there's huge misunderstanding that to get a diagnosis for an eating disorder you have to be really, really underweight before you can access

any support. sol underweight before you can access any support. so i think it is about getting to people before they get a full— blown mental health getting to people before they get a full—blown mental health problem getting to people before they get a full— blown mental health problem and then trying to prevent it worsening as well. we have reported on that before, you have two reach a certain weight, decline and you said that isn‘t true? yes, we have a campaign called dump the scales and hundreds of people have been in touch with me saying, this is still happening, what can we do because a lot of the time, there is nowhere to refer people to. someone has sent a text message and said the nhs is at breaking point, underfunded and understaffed and not fit for purpose. putting patient safety at risk because it cannot reach the demands. would you agree? completely, with this 10—year plan, there are some positives in terms of a generation of money, especially

for children‘s services and mental health. early screening and detection for cancer as well. we have to look positively in that respect, but it is about the workforce, getting those numbers of nurses and staff to judah workforce, getting those numbers of nurses and staff tojudah job you are doing. if they have tasks for the next ten years the government wa nt the next ten years the government want done you have to have the staff to do that task. is there anything in this plan you can see will bring more staff into the nhs?|j in this plan you can see will bring more staff into the nhs? i don't see anything within that plan. from a nursing perspective we are about 40,000 short in terms of nurses. to have a return of the bursary would be the start of having a fractional amount of stuff that will come in as newly qualified nurses and doctors as well, to stop the ball rolling to get it going for the next ten years of what the government are little

ambitious with. david says, any changes will have to begin with the basics to help with early diagnosis. quicker access to gps. my gp practice has a three—week wait for an appointment. having that appointment i was sent for a blood test and then had to make another appointment so already another five and a half weeks without any diagnosis. this is where the changes must begin. barbara says, as a retired nurse, police training —— nurse training should be paid like police training and the army. abby says i would love the pressure taken of a&e and urging care by seeing more out of hours gp and walk—in centres, open to everyone and not just registered patients because people fall ill at all hours and sitting and waiting in an emergency department for five hours, sitting and waiting in an emergency department forfive hours, there

isn‘t any other options. do you think children will get their own genetic testing which should help their treatment be more personalised to them and i would be more effective? as a paediatrician i welcome any advance in the quality of care for children and if we have more information to act on under employed technology positively, that is really important. i worry a focus on things like cancer might neglect from the bigger, wider issues, from workforce and neglected groups. they are not getting the attention they need at the moment under the current system. like who? undocumented migrants, a group of 600,000 people who are being charged to use nhs services. delivery will cost £600,000 for that. at the livery? you mean having a baby? yes, having

a baby. research has shown that women from these vulnerable groups are not getting the antenatal care they need. then these women come into hospital with complications. then giving birth to a baby that even dies and then given a massive bill for that. that is leaving staff in tears, having to preside over this knowing vulnerable people are being charged for routine care and complications that are probably avoidable. there is a whole other conversation about resources on priorities in terms of who should get priority, but we don‘t have time for now, but thank you for coming on the programme. still to come. three years after we reported on the controverisal scheme in the uk that allows sex workers to walk the streets without being stopped by police, we find out if it‘s kept women safe and moved prostitution away from residential areas.

it was a great night for british stars at the golden globes awards last night. richard madden, ben whishaw and olivia colman, were among the winners at the first major ceremony of the hollywood awards season. there was one award for killing eve — that went to sandra oh, who plays eve and was named best actress in a tv drama — she also co—hosted the ceremony in los angeles. let‘s talk to sinead garvan, entertainment news presenter at radio1 — and lukejennings, who wrote the original short stories on which the series killing eve was based. hello, both of you. it was pretty good for the brits, olivia coleman? it is so beautiful to wake up and see that incredible smile. she is not very well—known in america. she won best actress for the favourite a film that has been talked about in the last few months. they will do well in all the awards season. it is great to see her, she seemed

genuinely pleased and delighted and now we have to wait and see if she can replicate it in the oscars. and, who else? richard madden, the bodyguard huge show here and it has translated in america. people think he could be the next james translated in america. people think he could be the nextjames bond translated in america. people think he could be the next james bond and it puts him in front of the producers to say, he has a global audience now and this is what he can do. and then ben wilshaw, another very popular british actor. maybe not as well—known as in the state. he was known in paddington, and now a very british scandal but definitely the night belonged to olivia coleman. i want to talk about sundre oh. we want to bring you in. she co—hosted it and she won... sundre oh. we want to bring you in. she co-hosted it and she won... best

actress for killing eve. what did you think based on your stories?|j was very happy with it, i was pleased to see that people got it, they loved it. they ran with it and we had exactly the cast we wanted. sandra was absolutely wonderful and a well—deserved award for her. sandra was absolutely wonderful and a well-deserved award for her. how did the stories go from you to film? what is usually quite a long journey was actually quite quick. i started writing the stories in 2014. within six months of publishing the first one on amazon, the concept had been optioned and we were talking seriously about going into production for it, finding broadcasters, writing scripts and there was one hiccup. sky picked up

there was one hiccup. sky picked up the series. don't talk about the hiccup, it is fine. i wanted to ask you about the strong, female characters, where did they come from, what was your inspiration?” love thrillers and i get very bored with the cardboard guys in thrillers and series on tv. i wanted to write and series on tv. i wanted to write a series with two female characters to get rid of the banks to guy and he has the alcohol problems and the re st of he has the alcohol problems and the rest of it. -- thanks. the flawed genius? the flawed genius with the broken marriage and all that stuff. but we wanted related ball and transgressive women in the frame running everything. this seemed to me like a pretty open goal, people

hadn't done that. i was quite confident that it would be picked up in fact. the golden globe slashed year marked the start of #metoo, eve ryo ne year marked the start of #metoo, everyone in black. it wasn't like last year, with the sombre tone. this year all the colours were back. there were a few references, the opening monologue from sundre oh and lady gaga when she won best original song from a star is born. she did mention you had difficulties being a woman in the movie industry. and another actor said, anything she producers will have 50% women involved and admitted it is a very difficult thing to do but once eve ryo ne difficult thing to do but once everyone to take on the challenge. there was a few things there, not a huge amount. thank you both for

coming in. in the world of politicis, it feels a bit like groundhog day. the government has confirmed its vote on theresa may‘s brexit agrement will go ahead next tuesday. most still seem to think she won‘t win — but she might pull something out of the hat in the next few days to try and get her deal over the line. meanwhile, more than 200 mps have signed a letter to the pm urging her to rule out a no—deal brexit. the mp5, including both leave and remain supporters, have been invited to meet the prime—minister tomorrow. let‘s get more from our political guru norman smith. what is different now from what was a month ago? nothing has changed all that it a month ago? nothing has changed all thatitis a month ago? nothing has changed all that it is mrs may is adamant the big vote will be next tuesday. but, if mrs may loses it, she has not ruled out the possibility she could

go back to brussels and try and get a bit of nip and tuck on her deal and then come back and try another vote. we could be in a rolling process as mrs may tries to get more concessions. next used a probably will not be the end of the story by a long way. but all the signs are, mrs may is heading for defeat. nothing really has changed. we have got the dup still adamantly opposed to the deal, describing it as toxic and poison. we‘ve got the eu not really offering any further concessions. we‘ve got borisjohnson and others warning mrs may that her deal is an acceptable and mrs may saying, my deal is the only deal in town. it is a bit like a stuck record going round and round and there doesn‘t seem to be a game changing moment anywhere soon. what about this letter from the mps and the meeting with the prime minister?

200 mp5, cross—party mps writing to the prime minister saying, rule out the prime minister saying, rule out the idea of a no deal because it would be a disaster. that isjust one of so many different ideas floating around because at the same time we have got another group of cross— party m ps time we have got another group of cross—party mps saying why don‘t we tried the norway model of brexit and then we have got another group of brexiteers saying, let‘s relax about no deal. then another group of mps threatening parliamentary gorilla wa rfa re threatening parliamentary gorilla warfare and snarling up legislation if mrs may presses ahead. you get the sense her opponents are at sixes and sevens, all over the place, pulling in different directions. the one thing mrs may, seems to me, has in herfavour, she does seem one thing mrs may, seems to me, has in her favour, she does seem to one thing mrs may, seems to me, has in herfavour, she does seem to have a plan. which is trying to offer more concessions and crank up the pressure on mps by moving ever closer to the deadline of march the 29th and possibly leaving without a deal. thank you, norman. we will

focus on what a no—deal brexit might look like for the country next week. almost three years ago, this programme went inside the first district in the uk which allows sex workers to walk the streets without being stopped by police, effectively making street prostitution legal. the idea behind the managed zone in holbeck in leeds was to try and offer sex workers some level of protection and make it safer for them, as well as keeping street prostitution away from residential areas. now the politician who came up with the idea, councillor mark dobson, says it was a mistake, saying, "we got it wrong." our reporterjames waterhouse has been to holbeck to investigate. this is holbeck. by day, home to car dealerships and wholesalers. by night, it‘s what‘s called a "managed approach zone". in short, women can sell sex from the kerb without worrying about getting arrested. it‘s surprisingly busy — for an out—of—hours industrial estate. there aren‘t exactly many reasons

to be driving around here. it‘s also not actually illegal to sell sex in britain, but it is illegal to solicit — offering sex in a public place. we spoke to one woman while she was working. she didn‘t want to be identified. so, how long have you been working here? eight years, on and off. my benefits got stopped a long time ago so i started doing it and it just went from there. so what‘s an average day for you? sometimes i see four people a day, i come down and see maybe two people on the day and two people on the night time. it‘s a lot more busy through the week, a lot of people come from the city centre, that are staying in the city centre. business type men. we drive on some more, and meetjulie. how long have you been doing this? i've been doing this for about 20 years. i was a nurse and i got pregnant, had a stillborn baby daughter, and... i had a nervous breakdown,

got involved in drugs and alcohol, and started working because of that. managed approach — it‘s been around for four years now. has it worked? the girls feel a lot safer, definitely feel a lot safer. the police aren't harassing us like they used to. instead, they're asking us if we're all right, if there's any problem customers around, what cars they're driving, is there anybody dodgy wandering around. however, that‘s not always been enough. a year into the scheme, a polish sex worker called daria pionko was found seriously injured in holbeck after being robbed of £80. she died in hospital. lewis pierre, a lorry driver‘s assistant, was jailed for life for murdering her. and how do you think things will be without the managed area? yeah, i think all the abuse would start again off people. people know about the managed area.

we get a bit more respect. i feel more safer. you had some really dodgy people coming around, do you know what i mean? the idea is that sex workers can feel more confident reporting crimes to the police. not only that, it was promised that the residents and businesses that share these streets would be shielded from the realities of street prostitution. but that doesn‘t seem to have happened. there is regeneration and building work going on in this area... claire bentley—smith‘s lived here for the last eight years. it's pushing the prostitution industry right up to the residential area again. the managed zone is quite a territorial place, so that the patch is an eastern european corner, and you'll see that a minibus will come and drop a group of girls off. you can see schoolboys walking over

from the local school there. so, you can see there, there is a used condom just dropped on the path. and this is the main path that runs from the residential area of holbeck and beeston down into town. you don't want your children to fall onto a needle or see used condoms. we're always reacting to the fact that a prostitution zone is here. some of the sex workers say they do feel safer, and whilst it is a far from ideal situation, is it not heading in the right direction, do you think? it's had four years, and they, the police and the charities, sort of allowed it to flourish and run out of control, to the detriment of the people living in this area. we also spoke to local businesses. the feeling — that the scheme only tries to hide a problem rather than solve it. mark lawson runs an engineering company. while he doesn‘t have an issue with the zone itself, he questions the approach

as a whole. the challenge i‘ve got with the whole thing is they‘re almost having a managed approach to how they manage the drug users, rather than the... the girls are only doing it because they‘re drug users. and... ..that‘s why they‘re forced to work out there in all weathers. personally, i‘d rather see them do something to either help them get off the drugs and stay off the drugs, or arrest the people supplying the drugs, or spend the resources that way. and if they‘re going to say well, it‘s going to be a legal area, will build a, i don‘t know, build a hotel and say you can work in the hotel. they are making an effort to police it a little better. we‘ve seen an increase in community safety people. the great thing for us is we get road sweepers. we never use to get road sweepers. say this is going to happen, somewhere, isn‘t it? is it a case ofjust not in your back garden? i personally feel that, in 2018, in an age where we're fighting misogyny and saying that wolf

whistling out of vans is going to be potentially made a criminal offence, to condone the buying and selling of drugged and exploited women on street corners is so hypocritical. i don't want it to be moved somewhere else, because then the suffering of these women, trafficked women and coerced and exploited on drug addicted women, just carries on. i don‘t want to sort of assume — would you rather not be doing this? yeah, i'd rather not be doing this. and what do you think needs to happen for you not to be doing this? with people with criminal records like myself, or the background that i've got... yeah. ..access tojobs... yeah. ..that are going to give us a chance to be able to earn our own money. take care. cheers, julie, bye. leeds city council, meanwhile, says it‘s listened to the different views and is doing more in the area to deal with the issues raised. it adds it‘ll then carry out an independent review

of managed approach. that‘s despite the now independent councillor mark dobson, the pioneer behind this whole scheme, describing it as a mistake. he couldn‘t appear on this film, but he‘s texted us. he says, "the idea is that the issue of street prostitution would be contained. women would feel more confident to report crime." it goes on, "it‘s time to collectively accept we got it wrong and look constructively as to what needs to happen next. but for the vulnerable women and residents, we cannot walk away or continue to bury our heads in the sand." i think it‘lljust carry on, it‘ll just go underground. it won‘t never stop. they‘ll never be able to stop it. the girls will be in a lot more danger, i think. we won‘t feel as safe. we can speak now to councillor amanda carter, who‘s a conservative councillor and a member of the safer leeds

board — she‘s succeeded in getting the council to agree to an independent review of the managed zone. here in the studio is nikki adams, from the english collective of prostitutes. councillor and amanda carter, has it failed? yes, it has. if you listen to the residents and the businesses in the local area, they will tell you it is worse than it was originally. what was interesting when it came out in a council meeting, councillor mark dobson, the labour person in charge of implementing this has now admitted it was wrong. let me ask micky adams, do you think it has failed? i am shocked a conservative councillor has not mentioned the policies that leads to prostitution. it has been

increased and that is directly the result of the conservative government's policies benefit sanctions, which in some areas have caused 166% increase in street prostitution. if you take away the money people have to live on, the majority of sex workers and mothers, you take away the money, what will women do, they will go out... benefit sanctions had a massive impact. universal credit, i have personal experience from my family what a torturous and cruel system. those issues have to be addressed and that is why prostitution has increased, not only in leeds but the uk. that is nothing to do with the managed zone. it is. what you are saying is an insult to the women who are struggling who don‘t go into prostitution. women go into prostitution. women go into prostitution because the alternatives are not viable. if you are a mother trying to pay for

childcare and you have your benefits cuts, there are very few options you have in order to survive and feed your kids. i think going into prostitution in those circumstances has been a very courageous act. women are determined to make sure their kids are fed and they have shoes and there are meals on the table. i don't think it is an insult. i think sex workers under those circumstances should be commended for finding a way to survive. we're not ashamed of any of the ways we have found to survive under these harsh, economic the ways we have found to survive underthese harsh, economic times. the real problem is, women working street prostitution in hold are mostly hooked on drugs or alcohol and have mental health problems and they are feeding that habit. most of them will tell you they are on drugs and that is why they are doing it. why don‘t you advocate shutting this managed zone down?” why don‘t you advocate shutting this managed zone down? i did suggest that, if the council cannot get it

to work, they should suspend it. but what was key that came out of the council meeting, this has never been properly resourced. how can it ever work. the police have said they have put up to four dedicated officers into this area. recently? yes, to help focus on the sex workers. into this area. recently? yes, to help focus on the sex workersm into this area. recently? yes, to help focus on the sex workers. it is the local businesses and residents. how are we going to help the girls u nless we how are we going to help the girls unless we put more resources into drug and alcohol addiction and getting them off those. that would bea getting them off those. that would be a very good move. but if you close down the zone, what will happen is women will go back to being arrested and safety will be undermined. at the moment, in the zone, at the very least women have more time to negotiate with clients and they can report pilots. reports of violence has gone up to of reported crimes and that is a massive improvement. you are saying

because women feel more confident in reporting, not necessarily because incidents have increased ? reporting, not necessarily because incidents have increased? no, for the first time you feel like you are not running from the police. at the moment, for most women working on the street and in premises, every contact with the police is a hostile act. but in the zone in leeds people have been able to report violence and get help. that has to be a primary consideration. what do you say tojohn primary consideration. what do you say to john who primary consideration. what do you say tojohn who has e—mailed and thatis say tojohn who has e—mailed and that is in the area. he says, women are plying their trade outside the managed zone, outside the hours of agreed usage, children are being accosted by punters and women cannot wait for a taxi without being asked if they are wanting business. there are discarded needles, drugs paraphernalia, used condom is. has

it work? no it has not. will be powers that be admit it? no they will not. they talked about increased litter collections and other resources being put into the area. some of the residents are not hostile to the zone, they have been supportive because they recognise it is safer. there is a zone and there is safer. there is a zone and there isa is safer. there is a zone and there is a problem with it being a zone, people are crammed together in one area. we are pressing for an end to arrests all together, we want decriminalisation. if women could get off the streets and work from premises. at the moment, if you need money, one of the ways you get it is you go on the streets. the counsellor that speaks about drug services, that is needed. councillor carter, is it true that people are being accosted by punters, women are being accosted by punters, women are being asked if they are available when they are just waiting for a taxi? we are getting a lot of

reports of children being accosted and it is appalling. children should not have this see that kind of thing. we have asked for an independent review of the area, which the labour administration have agreed to do now. although not until after the may elections. it will be interesting to know why the leader of the ‘s, explaining what is happening under her watch. there is still an issue and the big problem. the people who live and work there are struggling and suffering. it may be better for the girls... just a couple of messages from people watching. someone says, now the uk endorses prostitution? it is illegal and run by organised crime gangs who have passed now to send girls out onto the streets. what these later that as a conservative councillor? my that as a conservative councillor? my view is, the pimps should be prosecuted and the police should come down on the drug barons. how

can we ever solve the problem out. thank you very much, both of you. bbc newsroom live is coming up next. thank you for your company today. have a good day. we are back tomorrow at 10am. good morning, we have rain in the forecast. been moving south across scotla nd forecast. been moving south across scotland and northern ireland and a patch of rain across northern parts of england and around lincolnshire and around east anglia. through this afternoon for england and wales we will continue at the cloud, spots of rain here and there. brighter skies in northern ireland and the southern and eastern areas of scotland. the rain continues in the far north—west. it is a windy afternoon, especially in the northern half of

the uk. gusts of 65 to 75 malls are now across the far north of scotland could lead to destruction today. a lot of the rain were clear tonight and the wind will ease. a strong, north—westerly wind tonight and varying amounts of cloud. temperatures above freezing and three to six celsius. into tuesday variable amounts of cloud. decent bright and sunny spells. with the north—easterly wind it will feel colder. maximum temperature is eight to 10 celsius. goodbye. you‘re watching bbc newsroom live — it‘s 11am and these are the main stories this morning: a new long—term plan for the nhs —

due to be revealed this hour — could save up to half a million lives over the next 10 years. that‘s according to nhs leaders. and what we are doing today is setting out of what that phrase improvement over what looked like over ten yea rs improvement over what looked like over ten years based on what we have done with patients groups, charities and front line staff to say what the practical changes are we can bring about. mps will vote on the prime minister‘s brexit deal a week tomorrow, it‘s confirmed — as more than 200 of them sign a letter, urging her to rule out leaving the eu with no deal. what a no—deal brexit might look like — the government tests plans for handling a lorry backlog at ports. adam