hello, it's tuesday, it's 10 o'clock, i'm victoria derbyshire. good morning. ebay has banned sellers from its site after this programme found children as young as 13 were being sold vaping products. and trading standards has exclusively told us its latest spot checks caught 40% of shops selling to underage kids. for me, ijust walked into the shop. they asked for id and was like, "bring it next time," so it was really easy the first time. i've never bought it online cos i don't trust it. i normally try before i buy and even in the shops theyjust give you a free tutorial, two free liquids, and then you're set. you're rarely id'd. rarely. england's euro 2020 qualifier against bulgaria had to be stopped twice last night because of abhorrent racist chanting.

i think we've made a major statement. i think we made a major statement with the way we played through such a difficult circumstance. i don't think a game has ever been stopped at this magnitude twice. what should the punishment be for bulgaria? closing half the stadium — which is what happened last night to punish a previous racist incident — clearly didn't work. do get in touch. extinction rebellion protesters have been banned by police from demonstrating anywhere in london after a week in which more than 1,400 people have been arrested. we will talk to them live later. and this poster was sent to the editor of a polish newspaper in the east midlands. we'll talk to her, along with others who've experienced hate crime. in the last half hour, new figures show there've been a record number of hate crimes in england and wales in the last year.

hello, welcome to the programme. we're live until 11 this morning. do get in touch on all the stories we're talking about — use the hashtag #victorialive. we will talk to two members of extinction rebellion later, who will tell as their views about being banned from protesting anywhere in london, and also people who are glad the police have taken this decision. what is your own view? was it a peaceful protest was disrupting your lives? does it matter if it was even disrupting your life? the point they we re disrupting your life? the point they were making it so important, to you? get into choosing the details on screen, but first annita mcveigh has the news. the government and football association have demanded u efa ta ke football association have demanded uefa take immediate action after england's by players were racially

abused during last night's international match against bulgaria. monkey chants and nazi salutes were directed towards the england team, resulting in the euro 2020 qualifier in sofia being stopped twice. the football association chairman called it one of the most appalling it had seen in the game. despite the stoppages, england won 6—0. almost 40% of e—cigarette sellers targeted by councils in england have been caught illegally allowing children to buy products, a trading standards report has found. 90 out of more than 200 premises tested sold vaping goods to under—age teenagers in 2018—19, a rise on last year's figures. by comparison, 18% of cigarette sellers were found breaking age rules. the chief executive of the chartered trading standards institute called for more resources to be made available to tackle illegal sales. where does vaping set with alcohol, tobacco, knives and assets? you can only do so much with the resource

you have. i say to the government, if you want policies delivered, you need appropriate resources and funding. the us has announced sanctions on turkey in response to the country's military offensive against kurdish forces in northern syria. president trump, who has been criticised for his decision to withdraw us troops from syria before the turkish offensive began, has phoned turkey's president erdogan to call for an immediate truce. the parents of 19—year—old harry dunn have asked the government to turn over all documents it has about the decision to grant diplomatic immunity to the suspect in the teenager's death. anne sacoolas left the uk days after the road crash that killed the motorcyclist. harry's parents charlotte charles and tim dunn travelled to the us to publicise the case and appeal for mrs sacoolas to return to the uk to face questioning. a "perfect storm" of increased demand and staff shortages means that people with learning disabilities in england are still being locked up in unsuitable secure units, according to a report from the care quality commission.

the watchdog also warns that more than half of england's accident and emergency departments are not good enough. the department of health and social care says the government is committed to providing everyone with the best quality care. a british couple are being held by united states immigration officials after they allegedly crossed the borderfrom canada illegally. the pair say it happened accidentally when they swerved to avoid hitting an animal while driving south of vancouver 12 days ago. us authorities have confirmed that the couple was arrested and are still being held in pennsylvania, along with their three—month—old baby. the number of people in work fell 56,000 in the three months to august, according to officialfigures. it's the sharpest decline in employment in four years. average earnings growth also slowed in the same period, the office for national statistics said total pay rose 3.8%, compared to 4.0% a month earlier.

and that is a summary of the news. back to you, victoria. studio: good morning, welcome to the programme. ebay says it's banned sellers from its site after this programme found they were selling vaping products to children as young as 13. trading standards has revealed to us that its spot checks this year found that 40% of shops in england were selling to underage kids. test purchases at more than 200 stores found that 90 failed to ask for id and sold e—cigarettes and vaping liquids to under 18s, up 12% on last year. here's callum tulley‘s report. i got a police officer here with me. you've just made this sale to a 15—year—old police cadet. a police officer saw you. a couple of packages arrived through the post. they had my son's name on them. it just didn't feel entirely comfortable, so i decided to open the packages. and that's when i discovered he'd bought an e—cigarette

and some liquid. i say to the government, if you want your policies delivered effectively you need to provide appropriate resources and funding through to the front lines so we can do that. are you being provided with appropriate funding and resources? no — not across the police. trading standards have previously warned both the shops in this film for selling vaping products to under—18s. i never knew what i'm doing — purely gave me money, walked up. now i realize — i can swear to anything that it is a mistake. undeliberately — unintentionally, i did that. i actually went into a real vaping shop. i said, "i forgot my id," and he just gave it to me. so he'sjust go online and got something. and going in shops, no—one really asks for id. these two police cadets are under 18. they're trying to buy vaping products. any shop that sells to them is breaking the law. you got three? yeah. three for £5.

he hasjust gone in that shop and actually bought three blueberry—coloured e—liquids with a warning on the outside of them not to sell to under—18s. these operations carried out by trading standards and the police are used to identify shops selling age—restricted products to under—18s. this clearly says, "this product contains nicotine, which is a highly addictive substance. " clearly a successful bust for the team. colleague and i will be adding that to the evidence bag. so they weren't even id‘d. there were no questions asked, according to the undercover police officer who witnessed the sale. this programme's learnt that for vaping products, four in every ten of the 227 shops tested this year didn't comply with age—restriction requirements — that's a 12% increase on last year. for tobacco products, the failure rate for this year was 18% —

compared with 10% the previous year. 3.6 million of britain's population use e—cigarettes — that's a rise of 12.5% from last year. to many, vaping is an effective way to quit smoking. but whilst rates of vaping among young people remain low, there are concerns that it's being marketed at teens. a recent study which looked at data from online surveys of over 12,000 16—to—19—year—olds found that 38% of them said vaping adverts made e—cigarettes seem appealing. 36% said they believe non—smokers were being purposely targeted. in the uk we have regulations against ads being appealing to youth. so under the advertising standards authority, the ads shouldn't appeal to youth. so that is quite concerning that they are and it signals that that regulation isn't working as it should. my name's kasey. i'm19 years old and i started vaping when i was 16. my name's sydney. i'm17 and i've been vaping since i was 16.

my name is georgia smith. i'm 16 years old. i've been vaping for a year and a bit. how easy is it to buy e—cigarettes and vaping liquids online? very easy. yeah. click of a button? yeah. no id? it's so easy. there's nothing to say about it — it'sjust so easy. some companies you do get id'd, like when they delivery it you get id'd at the door. how do you get your hands on e—cigarettes and vaping liquids? see, for me, ijust walked into the shop. they asked for id and was like, "bring it next time," so it was really easy the first time. i've never bought it online cos i don't trust it. i normally try before i buy and even in the shops theyjust give you a free tutorial, two free liquids, and then you're set. you're rarely id'd? rarely. 0nline you can get them easy but it was more like stores, market, stuff like that. they just sold them to whoever, you know. no—one was asking you for id? no.

proper official sites, sometimes they might. but the high majority of the time you're never really going to get asked for id online. i mean, there's a little box sometimes that says, "are you 18 or over?" but that's it — anyone can click yeah. we've spoken to several mothers whose children have been able to order vaping products online. 0ne mother — whose son is 13 — agreed to speak to us anonymously. the first i knew of it was when two little packages arrived through the letterbox one day. he's bought a couple of bits on ebay before, but it was quite unusual for something to arrive with his name on and for me not to know what it was. so i decided to open the packages and that's when i discovered that he'd bought an e—cigarette and some liquid. i was surprised at how easy it was for my son to have access to these products. he knows that he's too young and so he wouldn't go into a high—street store and try and buy them. but it was scarily easy for him to order these products online. my first instinct was anger and frustration at my son for doing

something that he shouldn't be doing, because he's too young and he knows he's too young to be buying e—cigarettes. and then once i calmed down a little bit and thought it through a bit more, my frustration and anger really turned to the retailer because there hadn't been any age—verification checks, which i really think that there should be on age—restricted items. an ebay spokesperson said... "ebay sellers are required to have an effective age—verification process to prevent the sale of e—cigarettes to minors. sellers who do not comply will be permanently suspended, and we have banned those referenced by the bbc. we have also launched an additional review of seller processes and practices to ensure businesses selling these products are carrying out the required age checks on buyers." it's really important that if these platforms are allowing sales of goods and services through their platforms, that they're taking appropriate

steps to make sure that consumers are protected. are you guys doing enough and have you made enough progress to ensure age—verification checks? yes. yeah, within the confines we have of resources, yes, i would say we are doing enough. if you're talking about underage sales, where does vaping sit with alcohol, tobacco, knives and acids? you know? because you can only do so much with the resource you've got. i say to the government, if you want your policies delivered effectively you need to provide appropriate resources and funding through to the front line so we can do that. and are you being provided with appropriate funding and resources? no, not across the police. we have a problem in our country. it's a new problem, it's a problem nobody really thought about too much, a few years ago when it was called vaping. .. us president donald trump plans to follow countries like norway, australia and japan, and place restrictions on what can be vaped. vaping has become a very big business, as i understand it — like, a giant business in a very short period of time. but we can't allow people to get sick and we can't

have our youth be so affected. he wants to ban flavoured e—cigarettes because of health—related problems and because he thinks they appeal to young people. but would such a ban help prevent teens vaping here? it would be easierfor us in many respects if that was banned because you've got a very straight line then — you can't supply flavoured products. sydney, you didn't smoke cigarettes before you started vaping, did you? no. would you still vape if there were no flavours? probably not because ijust feel like... it's the flavour that i'm mainly, like, attracted to. if there wasn't that many flavours, there wasn't a flavour that i liked i wouldn't do itjust because what's the point? if you don't really like it, why even do it? and i feel as time's gone by about me knowing, it's slowly become a think of, like, i can go days without it but then sometimes i will have that feeling of like, "oh, my god," yeah, ifeel i do need the nicotine in the vape. i had problems because of the vape.

i went to hospital and they took my blood and said there's too much liquid in my lungs, and they gave me some tablets for a course of two weeks. and after that i'm still getting the pains today, but it's not as bad as it was. because it's new, there's not much about it but i do feel like, in years to come, there will be cancers, there will be this, there will be that. and i do think that they need to look into it a bit more. this week public health england doubled down on their assertion that vaping is 95% less harmful than smoking. they also told us there's no evidence that flavours are leading kids who don't smoke into vaping. meanwhile, trading standards continue to struggle to stop stores selling e—cigarettes to teens. we will talk about that in a moment, but first some breaking news to do with boris johnson's but first some breaking news to do with borisjohnson‘s brexit proposal. the eu chief brexit negotiator michel barnier has told

his eu 27 ministers that a brexit deal with britain as possible at the eu summit, which starts on thursday, but there has to be agreement with the uk by tonight. not sure what time tonight, not sure if it is midnight, not sure what happens after midnight, but the eu brexit negotiator michel barnier has said the deadline for a deal or agreements with the uk is tonight. we will talk to our brussels reporter adam fleming before the end of the programme. the clock is ticking. let's talk about vaping. lots to talk about with 17—year—old georgia smith, who you saw in callum's film, who used to smoke but now vapes. professorjohn britton, directorfor the uk centre for tobacco and alcohol studies from the university of nottingham and the conservative mp glyn davies who is mp for montgomeryshire and on the all—party parliamentaty group for vaping. professorjump professor jump written, you professorjump written, you argue in favour of vaping as an alternative

to smoking, so how worried argue about how difficult it is for underage people to get their hands on it? —— professorjohn britton. underage people to get their hands on it? —— professorjohn brittonm is worrying, it is illegal and we wa nt to is worrying, it is illegal and we want to clamp—down on it is possible. the same applies to conventional cigarettes for young people, we need to stop that. for adults who smoke, electronic cigarettes are a way out of an addiction which will take a year of life off them for every year that they smoke. glyn davies, how do you react to sellers selling to under 18s? they are breaking the law, we need to stop that. it is a cost to law enforcement, but it is breaking the law. you heard the trading standards guys say we do not have enough resources? that is a question for government. there are lots of laws to enforce, but i think it is a big public health issue in terms of

young people entering it. it is an exit activity, not an entry activity, we need to take that seriously. how easy was it for you to get hold of this? very, very easy. i went into a shop, saying i had forgotten my id, knowing full well i did not have one. they were like, yeah, bring it next time. i think the guy selling was probably only three years older or something so only three years older or something so probably knew what it was like, it was super easy. do you switch from vaping to smoking?” it was super easy. do you switch from vaping to smoking? i used to smoke and then i switched to vaping because apparently it was better for me, thenl because apparently it was better for me, then i ended up in hospital because of it and ever since then i have been vaping, smoking, vaping, smoking, i have not found a way to stop. if sellers were not selling to you, you could not get hold of the vaping products or cigarettes? that's true, but some people,

especially teenagers, just had to put on a bit of make—up, especially teenage girls, it is easy for teenage girls, it is easy for teenage girls, it is easy for teenage girls to get it because they had to put make—up on, look pretty, go to had to put make—up on, look pretty, gotoa had to put make—up on, look pretty, go to a shop and the men will sell it to them. do you take any responsibility for asking for this underage? sometimes, yeah, of course, but at the end of the day i feel like i need it and it all depends, if they told me no, i probably would not have had the addiction in the first place, but because they gave it to me from such a young age without asking for my id to start with... you are smiling, why? georgia smokes before she vapes, the move from smoking to vaping is very rational. my question would be how did you access the cigarette so easily when you were well under 18? the move for vaping for a smoker is a no—brainer. but it is also a bad idea for anybody who does not already use nicotine to start vaping. do you think we should

ban flavoured e—cigarettes, glenda davies, as they are looking to do in the us? there is need for research, we don't want vaping to become particularly attractive unsaleable to young people. i think flavouring is designed to do that. i am suspicious to be on the same side as donald trump on this argument but i think it makes a really good point that the flavouring is really designed to make it more marketable to young people, as an entry into vaping. ithink to young people, as an entry into vaping. i think the government will have to look at whether we could stop that. you would back that? i think so. do you think flavoured e—cigarettes are targeted at young people? absolutely, they have popcorn, strobe shortca ke, people? absolutely, they have popcorn, strobe shortcake, jelly. my friend sidney said she would never have vapes if it were not for the flavours, she would never have never beena flavours, she would never have never

been a smoker. do you think it is important to stop flavours? no, because many smokers trying to stop smoking through vaping say they find the nicotine vapour irritating without the flavour. unlike in the us, we do not have an epidemic of vaping in young people, and smoking rates among young people are falling quickly. i think the problem is under control, it needs to be watched carefully at these problems need to be enforced. king's college looked at online surveys from over 12,00016 looked at online surveys from over 12,000 16 to 19—year—olds, 38% said vaping adverts made e—cigarettes seem appealing, 36% said they believe nonsmokers were being purposefully targeted. vaping advertising is pretty tightly controlled in the uk, and a bit like underage selling, if the advertising is coming through, it needs to be closed down. but that goes to the flavour point, popcorn flavour, that

is not for adults giving up fags, is it? about a quarter to a third of adults who switch to vaping use those kinds of flavours. fruit flavours are the most popular. most don't? most used tobacco or menthol, but i would accept we do not need the thousands of flavours on the markets, but i think we need some flavours to help adults quit. glyn davies? it is a simple issue, if flavours are being used to target new interest in young people than i think government has to make certain there is enough proper research in place to make certain that we know that, and if there is any kind of proof of that, then we had to act. if there isn't, it is rather pointless legislation. ben and facebook said i switch from tobacco to vaping and have not stopped after realising, for me, vaping is much more addictive than tobacco. jason says i went from smoking to vaping, to help me give up. thomas says

teenagers are teenagers, it is hardly the end of the world if they vape. what do you say? is it the edge of the world of teenagers fate? obviously if it causes damage to some teenagers, it is not the end of the well but it is very serious. some teenagers, it is not the end of the well but it is very seriousm is illegal for the well but it is very seriousm is illegalfor a the well but it is very seriousm is illegal for a reason? the well but it is very seriousm is illegalfor a reason? it is the well but it is very seriousm is illegal for a reason? it is not great and we want to discourage it. graham says tobacco products were and still are being sold to children and still are being sold to children and fake products were always going to follow suit. thank you all for coming on the programme. european football's governing body uefa is under growing pressure to take tough action after england's black players were racially abused during that international in bulgaria last night. their euro 2020 qualifier — which they won 6—0 — was stopped twice while fans were warned nazi salutes and monkey chanting. —— were warned about. the referee was following uefa's three step racism protocol. the first incident occurred in the 28th minute when england were leading 2—0. a stadium announcement was made condemning the abuse and warned fans if anything else happened the match

might be abandoned. the game was stopped again just before half time, and was restarted after discussions between the officials and the england manager, gareth southgate. a group of bulgarian fans who were making racist chants and gestures then left the stadium. have a look at this — tyrone mings, playing his first match for england, turned to one of the officials and said, "did you hear that?". imean, i i mean, i heard it before i even got to the other side of the pitch in the warm up. we spoke about it coming off the pitch after the warm up. and then obviously what is happening in the game. like i said, it is difficult to categorise the whole country, i think it is perhaps a minority and the second half was a lot better, so... england manager gareth southgate said he was proud of the way his players conducted themselves,

and said it was a team decision to carry on. iam i am incredibly proud of all of the players and all of the staff. i don't think of course, we could be criticised for not going far enough, but i think we have made a huge statement and, frankly, we were in an impossible situation to get it right to the satisfaction of everybody. various tweets from england players after the game. raheem sterling said... "feeling sorry for bulgaria to be represented by such idiots in their stadium. 6—0 and we go back home, at least we did ourjob. safe travel to our fans, u guys did well." marcus rashford said, "not an easy situation to play in and not one which should be happening in 2019. proud we rose above it to take three points but this needs stamping out." the bulgarian prime minister has called for the head of the country's football union to resign, and the the fa chairman here greg clarke, who was at the game, said it had left a number of the england players and staff visibly upset.

what a disappointing night, probably one of the most appalling nights i have seen in football. we talk to the players at half—time and they got together and said no, we want to play, we want to finish, we want to win the game, we do not want the racists to win. let's speak to 0sei sankofa — he is a former professional footballer who started his career at charlton. he is the education officer at kick it out. that is an anti—discrimination charity. alsojoining us is imrul gazi — he is the manager of semi—pro team sporting bengal. he brought his players off the pitch due to racist abuse and says the way it was dealt with by the fa left a sour taste. and also william kedjanyi, he is a betting analyst and a podcaster and sportswriter. he appeared on our programme as part of "56 black men" — which highlighted racism. welcome, all. osei, how do you think the players and the manager handled it, from an england point of view? the players and the manager handled it, from an england point of view?” think the players did tremendously well, we saw a clip of tyrone mings

speaking about the abuse on the pitch, he spoke so eloquently, clearly a nd pitch, he spoke so eloquently, clearly and calmly about what he was going through. the players decided to get together and wanted to get through the game and finished the match, they have left with their dignity and integrity intact and have shown the world what they had to put up with. william, how do you think they handle data?|j to put up with. william, how do you think they handle data? i thought they handled it tremendously well, extra praise to gareth southgate and also greg clark, i think he made a very dignified statement not only to itv but also at the end of the evening. whilst it is appalling that not only black players there but also black ferns had to suffer through this indignity, i think england responded as well as they could have, especially given the young age of the players being abused. —— not only black players but also lack fans. they were all under30, but also lack fans. they were all under 30, tyrone mings was having

his first match, they coped incredibly well. imrul, i have looked at various punishment uefa have handed out over the last year 01’ have handed out over the last year or two years, greece were handed a partial stadium ban and a fine because of racist behaviour in a 1—0 win over estonia, remaining fa, £44,500 fine. red star belgrade, stadium ban and 61,500 p van. 0ut £44,500 fine. red star belgrade, stadium ban and 61,500 p van. out of bulgaria cosmic stadium was closed last night because of previous racist incidents, which did not work. what should happen to bulgaria now? listen, i think work. what should happen to bulgaria now? listen, ithink we work. what should happen to bulgaria now? listen, i think we need to be harsher. the authorities and the organisations, the world governing bodies that look after the sport definitely need to be more aggressive in dealing with this. we are into thousand 19, 2020 is around the corner, and for young footballers to be held abuse they way they were last night had to deal with certain such a mature manner,

credit to them and credit to the england team and the management team and the backroom staff. what it does tougher mean, in your view? literary expulsion, i think that is the answer. it is not like it is anything new. —— literally expulsion. it has been happening for a numberof years. expulsion. it has been happening for a number of years. whether you deduct points, it has to happen. it is nice to see that steps are taken but it is not enough. it is the same team is doing it. i heard chris waddle on the radio saying that if you start expelling teams like bulgaria from various tournaments, you run the risk of opposing fans shouting at racist chants to get a rival team expelled, is that really a risk? it could be, i don't think you can put anything beyond these people who go into stadiums to deliberately target players, but you would hope that uefa have the

resources to investigate and would hope that would not happen. i think u efa hope that would not happen. i think uefa have the resources, it should not be an issue. so do you backless, it is time to start throwing teams out of tournaments? uefa needs a any means out of tournaments? uefa needs a any mea ns necessary out of tournaments? uefa needs a any means necessary approach. the paltry fines and partial stadium closure is obviously does nothing. the fans we re obviously does nothing. the fans were in outright defiance of uefa in the stadium yesterday, it needs to be by any means necessary. for me, the good thing to come out of yesterday is that it has been highlighted for the whole world to see over a 90 minute game. 0ver highlighted for the whole world to see over a 90 minute game. over to you, uefa, once again. william, have you, uefa, once again. william, have you any confidence that uefa will handle this properly?” you any confidence that uefa will handle this properly? i have very little confidence in uefa to handle it properly. the record you read out earlier, i think, it properly. the record you read out earlier, ithink, suggests it properly. the record you read out earlier, i think, suggests that the countries and the associations have not been hit where it hurts. this is not been hit where it hurts. this is not new. the moral arc of history is

meant to indicate we have made lots of progress and racism, there has been progress in pr campaigns but when it comes to punishments, sadly they are quite inefficient. i agree with the others on the panel, i think we should look at expulsion and maybe also points deductions for the next tournament. we are talking about the elite level, now, you have experience of this at a grassroots level, and it is pretty prolific, across the country, at lower levels. tell us your own experience. so, a number of experiences that we have had over the years, if you think it is bad in the years, if you think it is bad in the professional game, times that by 100 and you will get a picture of what it is like at grassroots level, whether you are a young footballer, ora whether you are a young footballer, or a non—league footballer. we had an experience last year, we experienced covert racism, it was

done by the officials. i took the action of taking the team off the field of play at the time, cup semifinal, huge game. when you say, covert, what do you mean? it was like, racism isn't always about in your face, as we heard last night, monkey chanting and the abuse and offensive language, there is an underlying factor, sometimes things can be done, gestures. if something feels racist, it usually is. that evening, in terms of what was going on, whether you are a player on the foot ball on, whether you are a player on the football pitch, whether you are management team off the field, whether you are a supporter in the stands, totally neutral, they could see what was going on. as a manager of that particular team, at that time, iwas of that particular team, at that time, i was having players coming to me, and asking me, this cannot go

on, the officials here are not fair. we we re on, the officials here are not fair. we were playing a game in the middle of essex. you took your team off the pitch? we took action, took the team off the pitch, full of the case with the fa, and local fas, and we proved out the fa, and local fas, and we proved our case the fa, and local fas, and we proved our case to be right. —— we fought the case. even off the back of that, the case. even off the back of that, the whole process is, as the victim, i felt that i was guilty, at the time, we felt we were guilty. let me bring you back in on this, in terms of the grassroots level, one team's experience, not a pleasant experience, not a pleasant experience, on the receiving end all the way they felt it was investigated. what do you say about what is going on at grassroots level? i say the opposite -- i sit opposite to the people who have to feel the cold, i feel sorry for the fa ct feel the cold, i feel sorry for the fact they have to deal with the volume of calls that they do. by all

accounts, the grassroots level could be described as the wild west, some of the stories i have heard, it is a heavily under resourced part of the game, something that kick it out is trying to address but funding is difficult. because the problem in terms of trying to police it. thank you very much, all of you, really appreciate it. a couple of messages. kevin says, banned bulgaria from international football for three yea rs, international football for three years, when the football hero key say that, they will not even be playing qualifying matches for 2022, they might finally do something about racist fans. —— when the football hierarchy say that. linda says, i lived in bulgaria and the behaviour of these thugs is in no way representative of bulgaria as a whole. new figures released in the last hour show there's been a 10% rise in hate crimes recorded by police in england and wales. home office figures show there

were 103,379 offences in 2018—19 — a record number. race hate crimes accounted for around three—quarters of offences, a rise of 11% on the year before. transgender hate crime went up 37%, sexual orientation hate crime up 25%, disability hate up 14%. in the studio this morning is writer and journalist anita sethi, who was racailly abused on a train earlier this year. also here is robbie de santos from the lgbt charity stonewall, he has also been the victim of hate crime. in cardiff this morning is josh reeves, who was abused by someone on a gaming platform simply because he has cerebal palsy. and in nottingham is beata polanowska. she's the editor of a polish newspaper in the east midlands. earlier this year it received a letter with a logo on it telling migrants, "our country needs migrants to stay away." and a warning that some

of the language you're about to hear is really offensive — we've decided to include some of these words used by abusers to illustrate the extent of the abuse our guests have suffered. you were racially abused on a train, what happened ? you were racially abused on a train, what happened? may 17, iwas you were racially abused on a train, what happened? may 17, i was on a train going from liverpool to newcastle, a man was playing his music really loudly, and i politely asked him if he could turn it down asked him if he could turn it down as it was giving me i migraine. he burst into a torrent of racial abuse, the first thing he said was, do you have a british passport? he told me to get back on the banana boat, he called me names, he told me to f—off and the c—word. he talked about people coming over on banana boats, i stood up from my seat, i knocked on a door marked staff and reported what was happening. the train manager was really supportive, he accompanied me back to the train

carriage, where the man was. he recorded some of this. my instinct was to record it because i had previously explained racial abuse, for which i had no evidence, u nfortu nately for which i had no evidence, unfortunately it is burden of proof for these hate crimes to be convicted. recording on your phone, did it help? it was indisputable evidence, i started did it help? it was indisputable evidence, istarted recording him, then he lunged at me, so i turned on voice memos. as well as recorded evidence, i had six witnesses on the train carriage. what happened to him? the british transport police we re him? the british transport police were called by the train manager, they acted swiftly, the man was arrested at darlington, the next stop on the train. and he was charged with a racially aggravated public order offence. a couple of weeks later, he pleaded guilty, and he was convicted. how do you feel about what happened to you on the train? well, i was shocked

afterwards, i was traumatised, i experienced panic attacks and anxiety but i was provided victim support by the police. i feel it is hugely important that i speak out about what happened to me, to encourage other people to experience this, to speak out and not be ashamed about what happened, and not be scared. i would also like witnesses, other people, the onus should not only be on the victim, it should not only be on the victim, it should be on every human being. anyone can find themselves in a situation where they see someone being abused, and they need to know how to react to the situation. let me bring in robbie. we have had these figures out. record figures in all areas. how do you react to that? it is not surprising for us, as shocking as it is, we have seen numbers going up over the last few years. and particularly to see the lg bt years. and particularly to see the lgbt hate years. and particularly to see the lg bt hate crimes years. and particularly to see the lgbt hate crimes and trends hate crimes going up, that is something we have been seeing through our work across the country. —— trans hate

crime. is that because there are more, or because it has much more of a high profile and people feel more confident in reporting? really hard to say, i imagine it is a bit of both, things are improving in terms of confidence, that things will be taken of confidence, that things will be ta ken seriously. we of confidence, that things will be taken seriously. we know that this isa taken seriously. we know that this is a toxic and heightened environment at the moment, a lot of debate about lg bt environment at the moment, a lot of debate about lgbt issues and identity... a huge amount of debate about trans issues and rights and some of it not particularly pleasant. even in mainstream media. exactly, and it is hard to say whether that is having a direct effect but it is an unpleasant climate. it is clear that some violence will occur as a result of that, and that is really worrying for us. let me bring in... is it pronounced

"bee—atta" or "beata"? tell us about the letter you received and what it was telling you to do. hello, we received a letter, a hate letter, it was an anonymous letter. it consisted of a photo copy ofa letter. it consisted of a photo copy of a poster, the home secretary at the time, sajid javid, telling migrants to stay away from great britain, or the uk. migrants to stay away from great britain, orthe uk. and telling migrants to stay away from great britain, or the uk. and telling us as well to stay out of great britain, the united kingdom. how did you react to that? we were surprised and shocked. a bit of time had passed since the referendum, since the results were around, and since

we we re the results were around, and since we were receiving negative comments addressed to eastern europeans. i was surprised. however, i think i should not be surprised, because we had years of negative discussion about eastern european migrants taking jobs. taking places at school. claiming benefits. so, may be, what happened with the referendum stirred up feelings that we re referendum stirred up feelings that were already there. bringing in josh,in were already there. bringing in josh, in the cardiff studio, good morning. thank you for coming on the programme. you were abused by someone you programme. you were abused by someone you met programme. you were abused by someone you met on a programme. you were abused by someone you met on a video game app. why were you targeted?” someone you met on a video game app. why were you targeted? i think i was targeted because he thought i was vulnerable and weak and at the time

idid vulnerable and weak and at the time i did feel weak, i was embarrassed, ididn't i did feel weak, i was embarrassed, i didn't tell my parents, i did not report it to the police, because at that age, six years ago, this was, i did not know anything about disability hate crime, did not even know it existed. i reported it to microsoft but they did not seem to do anything. they didn't do anything? no. i filed do anything. they didn't do anything? no. ifiled a do anything. they didn't do anything? no. i filed a complaint on the xbox and they banned him for one day but they did not warn him to stop doing it again, he carried on doing it. my friends didn't believe me. at the time. until, obviously, they saw him actually doing it. then, obviously, my friends believed me. i felt very embarrassed and i

did not want to tell my parents because i did not know it was such a big deal. but it really hurt me, really affected me, because this person used the words such as handicapped, cripple, spazzy, he said, why are you planning on going, you can't walk. did you report what happened to you to the police? no, i didn't, because i felt weak, and i felt like... like, if i have to report it to the police, i have to tell my mum and my dad and at the timel tell my mum and my dad and at the time i did not want to tell them because i felt embarrassed. and i felt weak and i did not want to be that weak person that i was at the time. buti that weak person that i was at the time. but i wish i could turn it around now. after working for an

organisation, and with me being more confident now, i will actually be more willing to report that to the police, if ever an incident like that happened again. i'm very grateful you are talking on our programme and talking to the whole nation. it really, it will really help other people. do you agree? absolutely, heartbreaking, iam help other people. do you agree? absolutely, heartbreaking, i am so sorry you had to go through that. all those feelings, i completely relate to. when you tell someone that you have been the victim of a hate crime or abuse, many people, their instinct was to say, are you sure? that induces complete rage in may, it is called gas lighting, the instinct to deny someone's experiences. to feel shame, to feel all those —— rage in me. things. it should not be us, the victims, feeling bad, that is why we need

education about hate crime. do you think that is right, we need more education about hate crime? all the exa m ples education about hate crime? all the examples you have given us today, we have not even talked about what happened to you, ten years ago, on a bus, briefly, tell us. i was happened to you, ten years ago, on a bus, briefly, tell us. iwas on happened to you, ten years ago, on a bus, briefly, tell us. i was on the way home from a night out with a friend, andl way home from a night out with a friend, and i was called offensive names, on a packed bus, and within seconds, i felt... names, on a packed bus, and within seconds, ifelt... i names, on a packed bus, and within seconds, i felt... i was punched in the face, even after all this time, my lip was broken, it is still a bit puffy. i was thrown out of the double doors of the bus, i did not get to go home but he did! i was lying ina get to go home but he did! i was lying in a heap on the floor of tottenham court road, luckily my friend was with me, he was able to call the police and we went to the hospital. absolutely vile. what education is needed to explain, that what happened to any of you, is wrong? come on, we know what is

right and what is wrong.” wrong? come on, we know what is right and what is wrong. i think it has to start at an early age, and certainly for lgbt issues, inclusive relationships and sex education is really vital, starting to talk about diversity, really, and all the different families and backgrounds that we come from at an early age is really important. but i think also, as has been said, for everyone who is watching the programme, to realise that they have a part to play in this. and whether it is about these really clear crimes that happened but also subtle crimes, micro—aggressions, all of it, that experience, the narratives that are out there, demeaning people. we have to challenge them. some messages, "i was at a party, i am disabled, severe mobility problems, a chair was kicked and it nearly hit me and isaid, was kicked and it nearly hit me and i said, could you just be careful, please? the person said, do you want me to kick you out of your chair? i

was shaking and i was glad that i had friends to look out for me." another, "hate crime has always been there, it just has another, "hate crime has always been there, itjust has a label which makes it more prominent, does not makes it more prominent, does not make it right". that brexit feeling has also produced a high rise in racism and hate crimes, how about dealing with that as well? and, "well done to anita for speaking out against the so—called human beings, i hope we all stand up to racism. " very briefly, some people might see a racist incident, or abuse to a gay man or woman or abuse to someone with a disability, ora abuse to someone with a disability, or a polish woman, and they might think, i can't get involved in this because the abuser may have a knife and it is not worth it. what would you say to that? they should immediately report it to the authorities, they can act as soon as possible. they should also sit with and stay with the person being abused. 0ne

and stay with the person being abused. one of the witnesses did that with me, he told me he was gay, and had previously experienced homophobic abuse. that was hugely helpful, that someone stayed with me on the train while it was happening. thank you for coming in. extinction rebellion activists say they've now left trafalgar square after they were banned last night from protesting anywhere in london. police had said anyone demonstrating after nine o'clock last night would be arrested. some protesters initially glued themselves to the ground and refused to leave. more than 1,400 people have been arrested since the protests began on monday last week. they were supposed to go on for another week. it all comes as the government publishes what it calls a "landmark" bill to tackle urgent environmental problems. so should the demonstrators have been allowed to continue or was the disruption they caused just too much to cope with? we can speak to two extinction rebellion supporters. richard ecclestone is a former metropolitan police officer, and paul stevens,

who's ex—army and a former police chief superintendent. he's someone who liaises with the police over the group's protests. we asked the met for an interview, u nfortu nately we asked the met for an interview, unfortunately no one was available. first of all, your reaction to the fa ct first of all, your reaction to the fact that the police have banned further protest in london? first of all, iam further protest in london? first of all, i am a former detective sergeant and a former... he is the soldier. i beg your pardon, got it com pletely soldier. i beg your pardon, got it completely wrong. it is difficult to understand because section 14 should balance human rights with disruption. what does that mean? it allows the police to put conditions on public protest. section 14 is for assemblies, section 12 is for processions. i clarified with the police yesterday that there is no section 12 in place, so, technically, we can process, but they have said, you have to assemble

to protest, processions are banned. they are being really sloppy with the law, and it won't stand up in court. that is what is going to happen, extinction rebellion will ta ke happen, extinction rebellion will take them to court? there will be a review, a judicial review. do take them to court? there will be a review, ajudicial review. do you understand the reasons behind it?” do, and my take on it is, my concern, do, and my take on it is, my concern, actually, is that, in fact, peaceful protest has been completely shut down by the actions of the metropolitan police. i am not sure thatis metropolitan police. i am not sure that is proportionate. we are facing an emergency here, and the government is failing to act on that emergency, despite their words. government is failing to act on that emergency, despite theirwords. and so, it is really, really important that people, concerned citizens, are able to express themselves, as we have done, peacefully, and highlight this issue. i suspect most people watching would think, of course you can highlight these issues peacefully, when it comes to the point where cancer patients are

being stopped from getting into hospital, doing a massive detail, they are breathless on the way to chemotherapy, that is disrupting peoples lives too much. when this whole thing started... deal with that example. i wasn't aware of that example, we apologise for any disruption, obviously we apologise but we cause the same amount of disruption as royal weddings, opening of parliament, marathons, this is a far more important issue, the most important issue. what do you say to do the disruption of peoples lives? people try to get to work do theirjob, get to hospital. we a cce pt work do theirjob, get to hospital. we accept that, we are very sorry for the disruption we have caused, but... it doesn't feel like you mean that. you say you are sorry... then you carry on with the disruption. it is proportionate, we are not doing it for no reason. i'm not sure if it would be pushing it to the cancer patient. i'm happy to apologise personally to the cancer patient but we have had disabled people who wish

to protest have their disabled ramps, their wheelchair ramps, taken away, and their disabled toilets have been seized. that will be challenged in court as well, very little legal basis. this will be a judicial review of the metropolitan police decision to ban you, is that what you are saying? it is with barristers at the moment, it will be challenged. you will not breach the ban, you will not go back on the streets today? i think... ban, you will not go back on the streets today? ithink... let ban, you will not go back on the streets today? i think... let me deal with this one, at the end of the day, people who are with the movement are autonomous, they may well decide that, actually, despite this, they will continue to protest, because they believe they have the right to do so. they believe they have the issue, that the issue is so important, that peaceful protest cannot be allowed to be shut down like this. it is not good enough. will you go back on the streets?” will. will you? i will.

will you go back on the streets?” will. will you? iwill. paul will you go back on the streets?” will. will you? i will. paul says, this is not the actions of peaceful protest, it is the action of the anarchist far left, who have hijacked the calls to further their own agenda. wanton vandalism, flying drones, defacing statues, gluing themselves to aircraft, it is getting dangerous. it is a pity borisjohnson had getting dangerous. it is a pity boris johnson had to getting dangerous. it is a pity borisjohnson had to get rid of his water cannon. i spoke to an amazing police officer on the line two days ago, explained why we were "wasting resou rces" ago, explained why we were "wasting resources" and he said, "bangladesh will be underwater very soon, i am com pletely will be underwater very soon, i am completely behind you". the police officers on the front line are behind us. is it in terms of you being a former police officer, and now extinction rebellion protesters? how did that come about? the way i put it is this, i am a former army officer and police officer, i should not be having to do this, i really shouldn't. but it really is the last resort. i have tried everything else, lots of people have tried, lots of other ways to get the government to listen, and to act on

this emergency. and these methods have... they have helped, but they have... they have helped, but they have not solved it. they have not got through so the government takes this issue as seriously as it could do. talking to your mp is great, i have spoken to my mp many times in person about this but nothing has happened, significantly, as a result of that. we have to do this. in order to keep the issue alive, in order to keep the issue alive, in order to keep the issue alive, in order to make the government listen, to tell the truth, and to act on the emergency. if there was one thing they could do right now, what would you say? i say they should convene a citizens assembly, to actually discuss this issue, and it is a method which takes the politics out of it, it allows a representative proportion of the population to have their say proportion of the population to have theirsay and to

proportion of the population to have their say and to listen to the issues in detail and then work out how we should progress as a society to tackle this together, collectively, for a better future. thank you very much forjoining us. and keep coming to the programme. former army, former police, and former police. the former boss of thomas cook has this morning told mps he is deeply sorry for the travel firm's collapse. ex—chief executive peter fankhauser told mps who are starting an enquiry into the firm's collapse that senior figures at the company regretted being unable to save the iconic brand. let's hear a bit of what he had to say. i'm deeply sorry about this failure, and i'm deeply sorry for the distress we caused to millions of customers who booked holidays with us and who were on holiday with us. i'm deeply sorry for our suppliers, who were long—standing partners and who were loyal to us throughout this time. and i'm especially sorry for all my colleagues who worked extremely

hard and tirelessly to make thomas cook a better company. let's get some reaction now from claire hoang, a former thomas cook employee who managed the firm's social media accounts, and jason roberts, who was a thomas cook pilot forfour years until he lost his job last month. your reaction to this, he has apologised before, he says he is deeply sorry, how do you respond?- be honest with you, it has not changed my mind from kind of how it was on the day that we all got fired. what i thought at the time. the situation still feels similar. i think the bosses, they were put in a very difficult situation, everyone put ina very difficult situation, everyone put in a difficult situation. for me, it is still the case that if the banks had not been asked for the 200 million, if the government had supported us, we would not be in the place we are now. jason, what about

you? i feel pretty much the same, maybe hands were tied behind their backs, or whatever, it maybe hands were tied behind their backs, orwhatever, it is maybe hands were tied behind their backs, or whatever, it is difficult to negotiate in the situation the company was in, especially the upper echelons of management. do you accept the apology? what is important that we do now is accept the process that is going on, the process that is going on with the judicial review, whatever you want to call it, a grilling from mps, in the fullness of time we will know what is going on, then we can inform that form an opinion. that is the sensible thing to do. another thing he said, he will reflect on whether to return some of his cash bonus from last year, to help to pay redundancies. he said it was not something he had considered until now. he got a £750,000 bonus, in 2017. what should he do with the bonus? to me, that is a drop in the ocean, to be honest, we are... keep

it or hand it back? if he gives it to us, it is less than £100 per staff member. would you like him to keep it, or give it to you? doesn't make a difference, don't concentrate on the wrong thing; people going after his bonus, that is not the issue. the issue is, why we were still allowed to get into the position, and where they were wrong was they were allowed to get into that position where they knew that this would happen. i'm going to stop you there, we have come to the end of the programme, so grateful to yourtime, of the programme, so grateful to your time, thank you very much. bbc newsroom live is coming up next. have a good day. weather not quite as wet as it has been over recent days but a lot of cloud around and we have showers in the forecast today as well. things will gradually brighten up, a few sunny spells coming up in the afternoon but also showers, there will be showers affecting parts of

wales, southern parts of england, particularly the south—east and parts of sussex and kent as we go on through the day today. with the weather slowly brightening up, temperatures climbing to 14 to 17 degrees for many of us overnight. relatively mild night, seven in newcastle, 14 and the channel islands, and then, tomorrow, for many of us, wet start to the day. rain will clear away from northern ireland, so, here, it will brighten up ireland, so, here, it will brighten up with sunshine, further east, the rain could be slow—moving, means we could have rain for much of the afternoon, and coming back into south—east england, may be as far as the london area. that is the weather forecast.

you're watching bbc newsroom live — it's11am and these are the main stories this morning: nazi salutes and racist chants at england's euro—qualifer against bulgaria — as the match had to be stopped twice. whatever we do might be perceived as not being enough, but i think we've made a major statement. i think we've made a major statement with the way we played through such a difficult circumstance. i don't think a game has ever been stopped, of this magnitude, twice. england players take to social media to share their disgust — marcus rashford says racism in football "needs stamping out". the uk proposes new customs plans as efforts to reach a brexit deal before an eu summit this week go to the wire.