products you're watching bbc news at nine with me, annita mcveigh — the headlines more than 65,000 retired doctors and nurses are asked to return to work, to fight the coronavirus. it comes as the health secretary moves to reassure nhs staff that they'll have the protective gear they need. in terms of getting the protective equipment out, the masks and the other protective equipment, that is a massive operation that's ongoing right now. the chancellor is expected to announce new measures to try to protect millions of british jobs hit by the pandemic. ministers urge people to shop sensibly saying there is absolutely no need to stockpile food.

it comes as one critical care nurse appeals to people not to buy more than they need. people are just stripping the shelves of basic foods. you just need to stop it! because it's people like me that are going to be looking after you when you're at your lowest. just stop it! the number of dead in italy overtakes that of china — almost three and a half thousand people have now died. the queen issues a message of solidarity to the nation, saying she and her family are ready to play their part. and in sport — the olympic flame arrives injapan amid doubts over whether the games will be able to go ahead.

good morning. the government has announced new measures to boost the resilience of the health service, as infections from the coronavirus grow in the uk. england's top nurse and doctor have urged medics to re—register and return to the workforce, to help tackle what they call the "greatest global health threat in history". letters are being sent to more than 65,000 retired doctors and nurses, saying ‘your nhs needs you." it comes as the government publishes a list of key workers in england whose children will still be able to go to school after they shut down. the chancellor is expected to announce new measures to protectjobs amid warnings that thousands may be laid off. ministers have pledged

to ensure all hospitals have enough protective gear and ventilators. and the queen has urged people to come together for the common good. so far there have been 144 deaths and 3,269 confirmed cases of coronavirus in the uk. it comes as schools across the uk close indefinitely, except for those looking after the children of key workers and vulnerable children. simonjones reports. a premature end to term. schools are closing today to try to halt the spread of the virus, with the government denying it was slow to act. the government has revealed which keep workers in england will be sent to school to be looked after, they include nhs workers, nursery and teaching staff, police, armed forces and prison officers, transport workers, those involved in food production, distribution and sale,

people who work in essential financial services such as banks, and journalist providing public service broadcasting. families need only one key worker parent to qualify. there will also be provision for vulnerable children. last night, some workers were thanked in a message to played at wembley stadium and there are plans to boost numbers. the nhs is gearing up to boost numbers. the nhs is gearing upfor to boost numbers. the nhs is gearing up for what is said to be a hugely challenging period. health regulators are writing to 50,000 former nurses and 15,000 former doctors who've left the profession in the last three years, asking them to consider returning and doing their bit. this has been welcomed by their bit. this has been welcomed by the unite union which describes the coronavirus threat as a supreme public health battle of our generation. the health secretary says existing staff are getting their protective equipment they need. overnight 150 lorries to placate from the warehouse that we have with all the stockpiles to 150 hospitals. that's about half the

hospitals. that's about half the hospitals in the country. the rest will get their lorry load by the end of the weekend. for younger people who'd been continuing their social lives as normal the message is they may be less vulnerable than others but they must follow the guidelines on social distancing. this man who is 30 and has a weakened immune system has contracted the virus. please think about where you are going, who you are mixing with and the impact it might have on you because it can lead to you getting this virus. which is quite painful. it's quite difficult to manage. and it takes everything out of you. most people who get the virus won't feel many symptoms but some will end up in hospital. in another sign of how the disease is affecting all aspects of life, after the closure of some underground stations in london, from monday train services across the uk will be scaled back. there's been a

drop in demand of almost 70% on some routes, core services will be maintained to carry goods and ensure people can get to work and medical appointments and what the rail companies are calling a time of extraordinary national challenge. simonjones, bbc extraordinary national challenge. simon jones, bbc news. let's cross to westmninster now, where our correspondent iain watson has more. we have more detail of who the government is defining its key workers. tell us more. there are certainly some debate invite all about how extensive this list was going to be, how wide the net was going to be, how wide the net was going to be cast and the answer is pretty wide. matt hancock the health secretary said it may cover about 20% of the school rolls for example, if these key workers send their children to school next week. gavin williams in the education secretary suggested yesterday it might only be 10%. but it is extensive. —— gavin

williamson. people in the health service, social care, people in the armed forces, people who are providing policing. but it goes much, much wider than that, people who are involved in the food production, distribution and supply chains. it also includes people in manufacturing, logically enough, medical equipment. but it also takes ona medical equipment. but it also takes on a whole range of other people as well, people who had to administer the benefit system for example, people such as public service journalists. and religious staff. there's also people involved in financial services who are keeping the banks open. and rather more grimly, it also says i think the government ‘s words, those responsible for it basically managing the affairs of the deceased,in managing the affairs of the deceased, in other words, managing the affairs of the deceased, in otherwords, people organising funerals, coroners, that shows you, of course, the fear is that there are in government and wider society about what will happen

when the virus reaches its peak. that's potentially quite a lot of children are people engaged in all those different jobs, children are people engaged in all those differentjobs, going back to school. 0bviously, those differentjobs, going back to school. obviously, the government has a lot of information to communicate at the moment. is it struggling in any sense, do you think, to actually get this information across, the answer is that people want, in a timely way?” think there is a struggle just because of the sheer scale of the challenges that they are facing. it's not necessarily a question, i think, of competence but more of the scale of the challenge. nonetheless, they were forced into taking measures that perhaps they didn't necessarily envisage at certain times, for example, they were emphasising they wanted to keep the school is open for as long as possible, for logical reasons, they didn't want grandparents looking after children but what's happening though, some teachers who were self isolating, parents would taking kids out of school, as well as trying to slow the spread of the virus, it was

also becoming unsustainable for schools to function in many cases at the current level. but what they hadn't worked out, for example, is how do you assess pupils who are facing or would have been facing their exams in may and june? they been simply told they are discussing this with the appropriate regulators but people are still waiting in england, to get that clarification. as for schools next week, in some areas, especially rural areas, children may have to be sent to different schools, where there is lower demand, that's still unclear, but hasn't been put forward by the government is some kind of plan to keep what's called wraparound care, brea kfast clu bs, keep what's called wraparound care, breakfast clubs, after—school clubs going, and therefore, limited school hours may have been of limited use to some of these critical workers if they have to pick their kids up at 3:30pm. more widely in communications, the question is whether it's sure—footed or not, certainly over government plans for employment support, they've been very disciplined but it was

certainly the case that heresy seem to be running over rumours of a london lockdown, downing street had to work yesterday to quell that. thank you. we will be talking a little more on the employment support package later. well the health secretary, matt hancock, has been speaking to the bbc this morning about the strains on the nhs. appearing on bbc breakfast, he told medics: "your nhs needs you" well, everybody can see that this is an absolutely unprecedented crisis. and we are saying to anybody that has had a recent qualification and has let that qualification lapse, as a doctor, as a nurse, come back to the nhs, your nhs needs you. and they'll be receiving a letter from the regulator, the gmc for doctors, the nmc for nurses, those letters are going out today.

and the letter will explain what they need to do because they may need a refresher and we've got some online refresher courses and there'll be some put in place where they need to physically be there. and then also, critically, making sure they are trained especially the areas that we need for dealing with coronavirus because this is a respiratory illness, disease, so we've talked a lot about the ventilators that we are buying, we need more people trained to fit the ventilators and to care for people who are on ventilators, for instance. there is the letter going out, the call to action to say if you are a doctor 01’ a nurse and you receive a letter, we really need you to come back to the nhs to serve your nhs in what is going to be a really difficult time. matt hancock said the government had received a large

response from companies which are willing to manufactor more ventilators — adding that the country needs as many as it can get. it's a matter of scale and getting some of these big manufacturing pla nts some of these big manufacturing plants who've been able to turn their hand to this, to really scale up their hand to this, to really scale up the production. and you know, people have asked me how many do you need? and people have asked me how many do you need ? and the people have asked me how many do you need? and the answer is we need as many as you can possibly make and we will buy them because if we end up with too many for the nhs, that is a great problem to have and there's other countries around the world that also need ventilators. so no number is too big. wejust want people to get manufacturing, according to the spec that we have published on the website. competition laws have been temporarily suspended to allow rival supermarkets to work together as they struggle to cope

with panic buying. it's part of a package of measures which will allow stores to keep their shops staffed and stocked with food. there are increasing fears that crucial health workers, who are working long and unpredictable shifts, are unable to buy the food and products they need when they eventually reach a shop — all because of hoarding. dawn bilbrough, who's a critical care nurse, recorded this tearful message after a tiring shift. i'm a critical care nurse, i've just finished 48 hours of work, i just wanted to get some stuff in for the next 48 hours. there's no fruit, there's no vegetables, ijust don't know how i'm supposed to stay healthy. and there's people who are just stripping the shelves of basic foods. you just need to stop it, because there's people like me that are going to be looking after you when you're at your lowest. just stop it, please!

the critical care nurse there, just reflecting the views and concerns of many people during this crisis. concerns aboutjobs and wages during the eceonomic fallout of the pandemic are expected to be addressed by the chancellor today. it's thought rishi sunak will announce an emergency package to help those facing hardship in the fight against coronavirus. the government has come under pressure from labour, unions and senior conservatives to do more to help employees struggling because of the crisis. ben thompson is in our business newsroom good morning to you. lots of people saying this is absolutely fundamental. if people cannot afford to live through this crisis, they are going to try to go out and make money at the same time as they are being told to socially distance, self isolate, potentially. this really needs to be sorted out. what is the chancellor going to say? you are absolutely right, good morning to you. it is those workers who are often on the front line of many

businesses that are the ones who are told to stay at home and yet the ones that really rely on that everyday contact for their livelihood. i'm talking about coffee shops, hairdressers, cinemas, those sorts of organisations and we had that package of measures announced by the chancellor, £350 billion this week but that was aimed squarely at business, things like business rate relief, loan guarantees, those sorts of things but not too much detail about help for individual workers and so what we might get later today, our new updates on what could be offered to staff. some suggestions are this might follow a model that has already adopted in denmark, whereby if staff are laid off they get up to 75% of their wages paid by the government. that could be one option, in germany, there is a method that means if you are asked to reduce your hours at work, the government will top up the difference in your pay so you don't see that your income itself actually false. there are those options

potentially on the table. lots of questions about how it will be implemented, whether the systems are in place to allow that money to get to people that need it. one proposal is what's known as reverse national insurance, or reverse paye, rather than deducting from your payslip every month at the government would do is pay you via the payslip and they would credit your account, those are some options on the table. another is a form of universal basic income, that's a cash lump sum paid to people who are affected. that could be paid to them to make sure they've got enough money for day—to—day life. lots of big questions, we might get some more detail on that from the chancellor later. but as you say, quite clearly, the pressure is now managing to protect those staff who have seen a big change in their income. as life as we know it for now shuts down. and as far as you are aware, will all of this include something to help people who are freelance, self—employed, workers on zero hours contracts, for example?

will there be hell for them ? zero hours contracts, for example? will there be hell for them? yes, that's the big question in all of this. we get a sense of quite how thejob this. we get a sense of quite how the job market has changed over the last decade or so and some of these systems and rules may not have kept pace with that because remember, it's very difficult just to pace with that because remember, it's very difficultjust to be able to come up with the system to pay people, because it assumes they have paye or they are paying national insurance or are registered in some form or other so that's of big questions about how it would work. we note that talks and discussions went on late into last night, still ongoing this morning, we don't have an exact timing of when that announcement will be made but pressure mounting to take care of all pressure mounting to take care of a ll staff, pressure mounting to take care of all staff, not just those pressure mounting to take care of all staff, notjust those who are employed in some big organisations. because she might say those larger organisations might have a bit of a buffer, reserve in place to keep on some of those stopped for a bit longer. but if you are self—employed, working in a very small organisation, if you are a freelance worker, then yes, it is very difficult to know where your

income will come from because some of them have seen their work dry up overnight. and it's worth bearing in mind as well, big business around the country also failing this, big and small. we've had an update this morning from marks & spencer, they told us they expect to see a fall in reve nu es told us they expect to see a fall in revenues as a result of what's going on, they are moving some of their staff from things like clothing and home work towards the food side, i know you've been talking about some food shortages in some supermarkets because of panic buying. we've also had an update from jaguar land rover, they are closing their factory in solihull, also the one and halewood, those will cease production week. that marks the last uk manufacturer to shut down production for a while. big and small business really feeling this, the workers who are at the centre of all of these organisations now asking for some answers. they want to know whether they will get paid, how they will get paid, how much money they will have to live on and really big question is, hopefully we'll get answers from the chancellor later. thank you very

much. questions everywhere. and coming up at 9.110 we'll be answering your questions on coronavirus with doctor amir khan, a gp — and dr bharat pankhania, a senior consultant in communicable disease control at the university of exeter. get in touch with the hashtag #bbcyourquestions — or you email yourquestions@bbc.co.uk we will try, as ever, to answer as many of those as possible. now to europe, now the epicentre of coronavirus, and some eu countries are considering extending their lockdown periods. covid 19 has killed more people in italy than in any other country in the world. the number of deaths there now stands at 3,405, which is more than in china where the virus originated last year. in a major milestone, china recorded no new cases yesterday. globally nearly a quarter of a million people have tested positive for the respiratory illness and more than 10,000 people have died.

sima kotecha joins us now from rome growing news continues from there. the extended lockdown. the death toll growing, what is the latest about what the authorities are saying about what they are trying to do to stop the spread of this and people dying? some people are calling it the 9/11 of italy. as you said, the death toll here at surpassing the death toll in china, when you look at the population of the countries it's incredibly alarming. china has a population of 1.4 billion, here in italy it's 64 million, something significant has gone wrong somewhere. most of those cases and deaths are in the north of italy, hospitals they are dealing with this every day. they are incredibly stretched, running out of

key supplies such as and now there is deep—rooted concern from officials that the outbreak in the north could move to the south because in recent weeks, tens of thousands of people have been moving from the north to the south and in the south, the hospitals are not as well—equipped, don't have as much essential kit and if that happens, the authorities are thinking, some hospitals won't have the means to deal with this outbreak. so deep—rooted concern there, the prime minister saying it will get worse before it gets better. and these stringent measures that have been in place for 11 days now, stopping people from going outside on this absolutely essential, unless they are going to work or for a short walk with their dog, going to the supermarket, those stringent measures may be made even more strict as the government tries to curb this outbreak. they are saying now, the sports ministry saying there is a chance they might stop people from going for a job, for example. 11 days into these measures

being in place. people here are struggling with that amount of days, imagine those measurements being in place for the next month or so? you know, big questions being asked here, lots of people worried about the anxiety and frustration they are feeling just 11 days in. take care, thank you so much. meanwhile, the queen issued a message to the nation last night, which said the uk is "entering a period of great concern and uncertainty". she added..."we are all being advised to change our normal routines and regular patterns of life for the greater good...

so, millions of europeans in coronavirus lockdown, there's increasing speculation that tougher restrictive measures could be introduced in the uk. so far, although the government is advising people to ‘socially distance' themselves, and to avoid pubs, cafes and social gatherings, it is yet to impose a lockdown that obliges people to stay at home. we do know that 20,000 british armed forces personnel are on standby as part of a "covid task force". guidance seen by the bbc says that military leaders have been told by the head of the armed forces to be ready by the middle of next month to help respond to the pandemic.

joining us from birmingham is former senior military intelligence officer phillip ingram and also in liverpool, policing expert and former police inspector peter williams give to both of you and thank you both are taking the time to speak to us. we mention that covert support force on stand—by, a number of them trained to do things like driving oxygen tanks or the uk for example but i'd like to get your thoughts on whether you can envisage a point in this crisis where the military and police will be called in to take charge of some sort of lockdown either in london or elsewhere. peter, would you like to begin? yes, good morning. good morning. it's difficult to envisage how that might look like. in respect of how that is enforced, which i think is what your question is basically aiming at.

what i would direct our viewers to is what happened in 2017 in the immediate aftermath of the terrorist attacks in westminster in march. and in manchester in the may of that year. when the terrorist attack alert went to critical. that triggered the deployment of armed police and troops on the streets and on trains and that sort of thing. and they were there are basically to provide a visible presence, visible deterrent and that was basically their role. 0nce deterrent and that was basically their role. once it reversed down again to what became severe, they we re again to what became severe, they were then removed from the streets. if the military were deployed in that role, which i think would be an issue of last resort, they would be merely acting in support of the civil authority, in other words, the police service. let me bring in philip, you are nodding your head

when peter talks about the military being brought in as a last resort. would you agree? it's a last resort but it's a well practised process, as he outlined, saying military aid to the civil authorities and that's the key bit, it side to the civil authorities, it's not the military taking charge of anything, it's boosting up capability so the civil authorities have got everything that they need to deal with the crisis. what would that look like, in your opinion? the military have got some unique capabilities, first and foremost i got fantastic planning capabilities so the local civil contingency organisations, local authorities, their planning capability can be boosted by the military and remember, we are in this for the long game, people will get very, very tired. there other specialist skills that can come in to help boost the supplies of goods getting to hospitals and we heard that they are training people to drive oxygen tankers, there's not many oxygen tankers in the military, we still had to comply with health and safety legislation so drivers

had to be trained and then there's the ability to put military into guarding areas that would free up proper, warranted police officers like around our nuclear establishments and let the civil police prop up the police if needed. peter, what about if people are not complying with the notion of staying away from pubs and clubs and so on? as we've been hearing in london, in particular, compliance with that idea of social distancing has been patchy. can you envisage a situation where police officers, military, are called in to actually try to make people stay away from venues like that? well, the police service or anybody like that cannot enforce social distancing, that is a decision for an individual. all the police service can do and it won't be the military, it will be the police service involved in enforcement of any legislation, they

need legislation to enforce and i don't see where we are with that. i accept emergency legislation has been passed. but what i would say is that endorsing entirely what philip has said in respect of the military, which is why we got a 20,000 or so on stand—by. where this has come from is what we call the forum, they will be deployed under, its called a regional resilience forum, this is from the civil contingencies act passed in 2004, in the light of updating our outdated emergency powers act, which dated from the 19205. powers act, which dated from the 1920s. this was in the immediate aftermath obviously of 9/11. that is the normal forum that they are deployed in. ok, let me put it to you, phillip. as we look at other countries and compare the ukpos macro response to other countries, there is clearly a degree of discomfort if i can use that word, and the government here with taking

the step of ordering some kind of lockdown, be a partial or otherwise of london or anywhere else. is there something in the national psyche here that finds that idea particularly difficult, do you think? i don't think so, we have to recognise that every country is different, we are at different stages and there are some countries that are making decisions for political reasons, not necessarily the best health care reasons. there are other countries that are looking at things from a purely health—care perspective, some countries have got better health services, some countries don't so every response is going to be different and the government has to tailor its response against the scientific evidence that's been provided to it for the uk population. peter, final pre—thought from you if you wouldn't mind, on the issues of the fake videos that have been around, people have been saying, my goodness, there are trips on the street, police officers on the street, the danger officers on the street, the danger of rumours, how important it is clear communication from the government on this, at this time of high anxiety? completely. as you

quite rightly say, there is a lot of false information out there. philip has already made the point that one of the strengths of the military and we do know that there is a lot of on known s in this whole context but one of the unknown aspect is that we will get 110% professionalism when we deployed military on the streets and one of those is the ability to communicate directly. similarly with the police service. a lot better now than what they were years ago. in getting the communicative message out there and that message surely must include don't panic. ok, thank you both so much for your time and your thoughts on this story this morning. peter williams and philip ingram. the government are asking phone operators if they can use mobile data to help monitor whether the public are following social distancing advice

to tackle the coronavirus. bt — which owns ee — said it was in talks with the government over how it could aid in the fight against the covid—19 pandemic. 02 said it had been asked to support those mapping and seeking to control a the spread of the virus, but ruled out allowing individuals to be identified. in china — as we reported earlier, the infection rate is slowing and there have been no new locally—transmitted cases for the second day in a row. but the daily tally for infections involving travellers arriving in the country has surged to a new record of 39. there are concerns that could mean a second wave of the outbreak in china. we can talk now to robin brant — our correspondent in shanghai. known our correspondent in shanghai. local infections, do infections, known local infections, domestic infections, that is very good news. can we rely on that piece of information? let's deal with that

first. that's a thesis answer. china does not have a good reputation in terms of the credibility of domestic statistics but official government numbers are all we have to rely on and so we have to rely on them. todayis and so we have to rely on them. today is the second day of good news, 39 new cases, all of them imported, coming infrom international travellers. mostly chinese nationals returning to china freeing other countries where the coronavirus is now spreading. no new cases according to the official numbers in we had and the surrounding province. that is of course good news. the big focus is on international travellers. very stringent restrictions in place at international airports like shanghai and beijing. mandatory testing if you are stepping off an international flight from a prescribed country, a country including the uk, on the list that

china regards as being high risk. there are people waiting for eight, nine, ten hours sometimes for the results of those tests before being taken home in government vehicles to do 14 days of isolation. 0verall taken home in government vehicles to do 14 days of isolation. overall in wuhan we are told one in five residential compounds have coronavirus present, historic cases that are being treated, so that is 20% of residential compounds in that city. remember nearly 81,000 confirmed cases of the virus year and 3200 or so people have died so those numbers remain significant. china is a country that i think is approaching not the end but the beginning of the end. there will be a moment when it declares victory and it is military victory in the fight against coronavirus but not at the moment. there are attempts to get life back to a semblance of normality. in shanghai it is a

return to business but not a return to normal. you are talking about mobile phone companies. they play a critical role here in china with a phone app that people need to get into buildings. it is kind of like a traffic light system. it is mainly based on phone records of where you have been under police have access to those as well. the phone companies are playing along here. that is not an at all. thank you. it is the spring equinox today and we have fairly spring—like weather in the forecast over the next few days. for the remainder of the day blue skies and we are keeping this band of cloud and a few showers into the likes of kent and perhaps the odd rumble of thunder. further north it isa odd rumble of thunder. further north it is a dry picture into the

afternoon. temperatures not great for the time of year. quite a chilly easterly wind particularly in the south which stays with us this evening and overnight but clear skies and a fairly chilly night ahead with temperatures getting down to freezing or a little bit below especially in the north and north—west. generally above freezing in the south. high pressure with those on the weekend but drifting away and the winds rotating around that area of high pressure so lots of giant settled weather with spring, with sunshine. temperature is about 12 degrees. hello, this is bbc news. the headlines: more than 65,000 retired doctors and nurses are asked to return to work to fight the coronavirus. it comes as the health secretary moves to reassure nhs staff that they'll have the protective

gear they need. in terms of getting the protective equipment out, the masks and the other protective equipment, that is a massive operation that's ongoing right now. the chancellor is expected to announce new measures to try to protect millions of british jobs hit by the pandemic. sport now and a short round up from the bbc sport centre. sport from the bbc sport centre. is entirely affected byt a sport is entirely affected by this. a shorter bulletin than normal perhaps. good morning. the olympic flame has arrived injapan on a flight from athens. there was a scaled—down ceremony at an airbase in the north of the country. there are growing doubts that the tokyo games can start as scheduled onjuly 24 because of the coronavirus pandemic. earlier, i spoke to our tokyo correspondent rupert wingfield hayes.

japan seems to be doing quite a good job of controlling the epidemic here and because of that the japanese government is saying we are full stea m government is saying we are full steam ahead for the 24th ofjuly. the torch relay will begin as it is supposed to next week and it will go on this 121 day relay around the whole of japan. still planning on this 121 day relay around the whole ofjapan. still planning for all of this to go ahead but there are many other voices here. many people i have spoken to, experts, the former governor of tokyo said to me there is very little chance they think now it can go ahead as scheduled on the 24th ofjuly because even if everything is under control here and even if the epidemic here is under control what about the rest of the world? how can you carry on with the olympics when it is going on elsewhere? there is a huge amount of uncertainty. we are

waiting for the ioc and the who and the japanese government to make a decision but they say at the moment it is too early to make that decision and they are going full stea m decision and they are going full steam ahead for the opening ceremony. england manager gareth southgate says "we shouldn't spend another moment" thinking about the postponement of euro 2020 and called for all england fans to "look out for each other". in an open letter to supporters he wrote... positive thoughts from gareth southgate. that's all the sport for now.

the government is taking steps to boost the resilience of the health service — as infections from the coronavirus grow in the uk. england's top nurse and top doctor have urged medics to re—register and return to the workforce — to help tackle what they call the "greatest global health threat in history". let's take a look at some of the developments today. letters are being sent to more than 65,000 retired doctors and nurses, saying "your nhs needs you." in other key developments, the government has published a list of key workers in england whose children will still be able to go to school after they shut down. the chancellor is set to announce a wage subsidy package to protectjobs — amid warnings of thousands of lay—offs. ministers have pledged to ensure that all hospitals have enough protective gear and ventilators. the queen has urged people to come together for the common good. so far, there have been 144 deaths and 3,269 confirmed cases

of coronavirus in the uk. italy reported 427 more deaths on thursday — overtaking china's toll. california announces a state—wide stay at home order for its 40 million people. china again reports no new domestic cases. even before the coronvirus crisis, the nhs was experiencing the most severe pressures in its 70—year history. 0ur reporterjim reed has been to a gp practice in watford — where the staff are working around the clock to try to deal with the corona outbreak. they're putting their own health at risk serving their patients — but say it's part of their role in easing the pressure on hospitals and 111. so we are just walking through the main entrance here. through the double doors,

we have the main reception. we have a sign which obviously tells people to sanitise their hands when they walk in and this is the hot zone. all patients with routine appointments that need to be seen will be directed straight through the double doors and go up and the hot patients, we will direct them in, straight into the hot zone, which isjust this part here. in just a week, gps have changed the way they work completely. here in watford, this huge practice is now split across different floors. 0n the ground floor is a separate team of doctors, seeing patients only with a cough, fever, or a shortage of breath. obviously, we don't dress like this on our normal day—to—dayjobs. because of the situation we are in now, we are in scrubs. you are in proper scrubs at the moment. normally it would be much more casual than this. normally gps you would see quite casually dressed. this is not the norm for us. how do you feel about working in this kind of situation? it's not normal. it's not normal for us at all. the system that we are working in at the moment is totally different.

as my colleague said, we have literally had to change everything over the course of a weekend. the way we work has totally been radicalised. patients with possible covid symptoms first speak to a doctor on the phone. they are usually advised to self—isolate or go to the nhs111 website. hello. hi. do you want to come over to the window? i'll hand you their mask. if you put the mask on and come round the side, i'll come and get you. if they do need to see a gp, they are told to stay in their cars until called. then they pick up a mask from the window and come through. ok, if you pop that on, i'll come round the front. this patient gave us permission to film. without testing, which they can't do yet, in gp surgeries, we cannot know if she has the virus. we've met before, haven't we? yeah. come on in, have a seat. ok, that's fine. the last thing i want to do is test your blood pressure. your heart rate is quite fast as well actually. yeah. have you felt like your heart is racing? yeah. what have you taken today?

each surgery has a different way of working. here they try to limit appointments like this to five minutes. you're quite breathless just at rest as well, aren't you? i think also it'sjust when i'm trying not to cough. 0k. trying not to cough is what's causing... sure. 0k. i think i'm going to get you seen by the medical team at the hospital because it is quite high. this may or may not be coronavirus, we can't say for certain. because you've got underlying asthma, it's quite difficult. but i can't actually... on your chest, you don't sound that wheezy at the moment but you are quite short of breath, so i do want to get you seen. just with those observations, i'm slightly worried that, you know, they're not normal, so i want the medical team to see you. so, that was quite interesting. that was a bit unexpected actually, yeah. was it? it could be a viral, as in another viral thing,

not just coronavirus, but i think i need to get her seen in hospital. this is precisely the reason we have this hot clinic, you know, set up. the doctor calls the local hospital. where do i send her to? if she calls 111, its not... they're just going to do a triage, aren't they? he speaks to the consultant there and they agree to see his patient for further tests. the doctors in the hot zone here say the system is coping. they have though already seen a sharp increase in calls. that's partly what we need to get around, actually. they've been working 11—hour days since the weekend. the pace is described as relentless. we are working downstairs here and treating it almost like an a&e department. we're seeing all the sick patients with fever, cough, flu—like illnesses. we've got a second team of doctors, we're calling them the cold doctors. we're trying to keep clean. they are in a separate floor of the building and they're seeing all the normal kind of bread—and—butter stuff we see day in,

day out, which is lumps, bumps, back pain. all the staff in this section do expect to get the virus at some point. the idea is then to replace them with clean doctors from the so—called cold zone, or those working from home. in terms of protective gear, there's different levels of, and that's worth looking at. this is what we've been provided with, so we have these aprons which, to be honest, i'd use with my children at home for arts and crafts. these literally will just cover, you know, like a cooking apron basically. we use a single one of those each time, normal gloves, and then these are the sort of, i would call these more of like a dental mask. now, these don't fit the kind of high, proper protection one would expect in this situation but it's the best we have. we don't want to leave our patients at risk. how confident do you feel in that? it's better than nothing but it's what they have. at the end of the day we have to use equipment provided by nhs england and i guess that's what they've made available and then gloves. compare that with the fitted mask,

which paramedic adam now wears on a home visit. 0nly because this was left over from his days working with the ambulance service. what's the kind of response you've got when you turn up like that? usually, you tell them that you're coming in, like, personal protective equipment and masks but there is not necessarily, this is what you're going to look like. normally when they open the door, they'lljust be like, "argh!" the doctors at this surgery are now being promised better safety equipment. it should arrive in the next few days. there is no doubt nhs staff here are taking a risk. the message they want to get across to the public though is to stay calm. for most, this virus, if you catch it, is mild and recovery should be straightforward. people need to look outside themselves, think about their sick neighbour next door, go and see if your local neighbour needs looking after that's got dementia, or is on their own. this is a good chance for, dare i mention, david cameron,

but his big society. if there is ever a time for the big society, surely it is now, we can actually do something together. our team — we had a conversation with the cleaners the other day. we said, "you are the most important people in the building right now because we need you to do a good job of cleaning all the rooms." so, you know, everybody working together, this is how we're going to beat this. thank you to the team there. it is the update of the condition of the patient in the report. she was sent to hospital and she had a blood test and an x—ray but no test for coronavirus. she was told to self—isolate and is making a recovery at home. now it's time for your questions answered. this morning, we'll be putting your questions on health and self—isolation to the experts. we can speak now to dr amir khan — who's a gp in leeds — and to dr bharat pankhania — a senior consultant in communicable disease control

at the university of exeter. thank you both so much forjoining us to answer questions from our viewers. i will begin with this from john who says i have had pneumonia twice and three chest infections as well as chest sepsis. will i be more at risk from coronavirus? we have to ask him whether he has got an underlying health condition that makes him prone to test infections. it says as that he has and given that history he should be self isolating where possible for 12 weeks or at least social distancing. it starts in the upper airways and makes its way down and there is a risk of pneumonia with immunocompromised or at—risk people which it sounds like he falls into so self isolation 12 weeks and is good idea. a broader question. you specialise in pandemic outbreak

planning. when the news started coming out of wuhan could you have predicted what would follow? yes. the scenario is that we have lived through for many years and in light of what we already know i think it is really important to talk to people who practice these pandemics and take heed from what we need to do with regard to control measures. there is a lot of theoretical work that we do on modelling but modelling is modelling is modelling is equations. you also have to talk to communicable disease control and people like myself who have almost lived through such pandemics. georgie asks our daughter who lives at home with us works as a cashier ina at home with us works as a cashier in a supermarket. the cashiers appear to have little protection, having to rely on bringing their own sanitiser. yesterday no cleaning

rules on hotel. my husband is 73 with type—2 diabetes and heart condition. we had limiting our contact with other people but our biggest risk is from our daughter. what is your advice? it is a really ha rd what is your advice? it is a really hard situation. certainly the father is on the high risk category and should be south self isolating but it is hard when your daughter is not really important job. we it is hard when your daughter is not really importantjob. we talk about health care workers and nhs workers being front line but people selling things to us food —wise are front line as well i need to be recognised as such on their health needs to be picked as a priority and sanitisers and hygiene is really important and her employer and perhaps even the government should be thinking about how to keep them healthy, so it is a really ha rd how to keep them healthy, so it is a really hard situation, but again the work her daughter is doing is vital for all of us including myself. absolutely. we all need to get to the supermarket or get our food from

somewhere. what are your thoughts on what people should be doing right now or how people are behaving in terms of that social distancing or self isolation if necessary? we have heard the social distancing is very patchy in places. do you think people have still not taken the messaging on board?” people have still not taken the messaging on board? i am very concerned. i cannot emphasise how concerned. i cannot emphasise how concerned diane and i am not prone to drama. if you follow my timeline you will see i have always been measured but i am telling people this is serious. you need to take this is serious. you need to take this very seriously. we haven't got enough ventilators to keep you alive if you need them, so you have to prevent yourself from getting infected. stay away. stay at home if you are over 60. timetable washing your hands. this thing about washing your hands. this thing about washing your hands. this thing about washing your hands is water off a duck's back to most people. wash your hands

every two hours. make it a timetable and socially distance yourself from other people at least two metres. you are an expert in pandemics. you are seeing stay—at—home if you are over 60. what if you are in good health i need to go out perhaps to get food? i am concerned. i can only go on data and the data clearly shows once you go over 60 especially if you have pre—existing medical conditions you are at risk of severe illness so i do not want you to be illness so i do not want you to be ill or damaged. i do not want to to have a ventilator to keep you alive. it isa have a ventilator to keep you alive. it is a small price to pay. you are talking about over 60s with existing health conditions. having said that, as soon as you are going over 60, evenif as soon as you are going over 60, even if you haven't got health conditions, there is an increased risk from h. back together. bringing

on the question of diabetes. sarah asks i am a nurse working in primary care. i have type—2 diabetes and have had it for more than 20 years and it is well controlled. should i continue to work? it is a really tricky situation with diabetes. it is number one in the list of putting you at risk of complications of the coronavirus is an underlying condition. the better control your diabetes is a lesser risk is that it is still a risk. certainly poorly controlled diabetics should be taking extra precautions socially isolating themselves. we know that diabetes of any kind will leave your immunocompromised but particularly if it is poorly controlled. with regards to working in the nhs, it is a conversation we are all having. there are lots of nhs workers who have long—term health conditions and my personal opinion is we have to

carry on, we have a job to do, try to keep your health condition and check as much as possible, but of all the people with long—term health conditions took time away from the nhs we would have no nhs. so it is a ha rd nhs we would have no nhs. so it is a hard conversation to have and perhaps colleagues might be able to help you protect your diabetes is well enough control that is the best thing you can do but we have to go to work and help people and patients. people have to take control of their own health as well and self—isolate. that is the most important thing and that is how you can protect us as nhs workers as well. another one for you. could you tell me if the symptoms i have are likely to be corona? this is difficult because lots of people have different symptoms. could it be corona or a regular code? ifeel tight around my upper respiratory area, sore throat and congested. my daughter is pregnant and i worry i

could transfer to her if i go near her. yes. so, we know people with a fever of 37.8 and a new persistent cough, usually dry, could be coronavirus, but there are percentages getting sore throats as well and we know the way these coming through the nasal passages and upper airways they can quite easily give fewer sore throat. you have to be really cautious and assume it is coronavirus until you ride out the symptoms, so self—isolate. there is no way to test for that. we are looking at clinical symptoms which can be vague and some people can have mild symptoms so it probably isn't but we do not know is that you have to take the necessary precautions of self isolation. pregnancy has been murdered to the risk category because of the fluctuating immune system because of the fluctuating immune syste m — — because of the fluctuating immune system —— been moved. there is no

evidence pregnant women can pass it onto their unborn baby at the moment so is important to stress but i think grandma should be responsible and take sensible precautions and self—isolate. this is the new normal. we have to get used to it. let's talk about the new normal. 0n your twitter feed you wrote something along the lines of we are beyond last orders. i wonder if that was particularly directed that younger people. it was interesting to hear the chief medical officer for the uk to hear the chief medical officer forthe uk and to hear the chief medical officer for the uk and chief scientific 0fficer seeing the majority of people whatever age will have mild or moderate symptoms but young people need to take active steps not to get best just people need to take active steps not to get bestjust as much older people. i totally agree and hence my face. we are beyond last orders. we are in the exponential phase of this outbreak which means we are going to have a very steep rise in the number of cases. of those cases some of

them are going to be ill and some of them are going to be ill and some of them very ill. if we create a huge pulse of patients needing hospital ca re we pulse of patients needing hospital care we cannot cope and also there is huge pulse of infected people go on to infect other vulnerable people and therefore it is last orders for everyone. we have to take immediate action and care are now. we only have a few seconds. jana says she feels like she has a nose cold and cough but not a fever. what should she do? self-isolate. don't take any risks. thank you both so much for your time risks. thank you both so much for yourtime and risks. thank you both so much for your time and expertise. we are not quite ready to go to the weather. let me tell you about what we have coming up. we will be talking to a doctor from the world health 0rganization doctor from the world health organization and talking about what

is happening globally with coronavirus and we will be speaking toa group coronavirus and we will be speaking to a group about anxiety as people become more anxious during this pandemic. it is the spring equinox today and we have fairly spring—like weather in the forecast over the next few days. for the remainder of the day blue skies and we are keeping this band of cloud and a few showers into the likes of kent and perhaps the odd rumble of thunder. further north it is a dry picture into the afternoon. temperatures not great for the time of year. quite a chilly easterly wind particularly in the south which stays with us this evening and overnight but clear skies and a fairly chilly night ahead with temperatures getting down to freezing or a little bit below especially in the north and north—west. generally above freezing in the south. high pressure with us on the weekend but drifting away and the winds rotating around that

area of high pressure pressure so lots of dry, settled weather with sunshine. temperatures about 12 degrees.

you're watching bbc news at nine with me annita mcveigh — the headlines the number of dead in italy overtakes that of china — almost three and a half thousand people have now died. california's governor takes drastic action to combat coronavirus — putting america's most populous state into lockdown this is a moment we need to make tough decisions. this is a moment where we need some straight talk and we need to tell people the truth. in china, the infection rate continues to slow — with no new domestic cases for a second consecutive day. the british government urges more than 65,000 retired doctors to return to work, to fight the coronavirus. the government says more than a thousand companies have

offered to help make new ventilators as hospitals scramble to prepare for a wave of new infections. and new measures are expected to be announced in the uk to try to protect millions ofjobs threatened by the pandemic. good morning. you're watching the bbc news channel with me, annita mcveigh, and welcome to our audiences around the world. as around the world. well as viewers on bbc two. the number of deaths from coronavirus has passed ten thousand — with more than a quarter of a million confirmed cases globally. the death toll in italy has climbed to 3,405 after 427 more deaths were announced —

making it the worst affected country. the us state of california has ordered all its residents to "stay at home", with governor gavin newsom saying he expects more than half of the state's 40 million residents to get the virus in the next two months. and china reports the infection rate there is slowing, and there have been no new locally—transmitted cases for the second day in a row. in the uk letters are being sent to more than 65,000 retired doctors and nurses, urging them to re—register and return to the workforce to help tackle what they call the "greatest global health threat in history". hundreds of firms in britain have offered to help make more ventilators. the uk government is expected to announce new measures to protect jobs expected to announce new measures to protectjobs amid warnings that thousands may be laid off. in italy, the death toll continues to rise with hospitals overwhelmed in the worst hit areas —

especially in the north of the country. with the latest from rome, here's sima kotecha. some people here in italy are calling it the 9/11 of italy. incredibly alarming figures. and as you say, we've now surpassed china. if you look at the population of the two countries, china having a population of 1.4 billion, italy having a population of 64 million, there are questions to be asked, why this has happened, in a smaller country with fewer people. and it's very prevalent, as you said, in the north of the country, where hospitals are stretched, they are running out of key equipment. stringent measures that had been put in place across the country now for 11 days, restricting people's movement, closing businesses and schools. telling people to stay in their homes unless they want to go for a jog or go outside for health reasons or go to the shop, get some medicine from the pharmacy. those stringent measures could be made even more strict. there is talk from the sports

ministry that they might actually say to people you can't even go outside to have a jog any more. so if those measures are implemented and they are even more strict, we are going to see fewer people on the streets. walking around rome, you do see the odd person having a run or making their way to the shops. what is interesting about here in rome, how people are being innovative, if you like, lots of balconies across here, people doing exercise on the balconies, starjumps, yoga, some people playing music, it's really challenging people as to how they can spend their time with all these hours and days inside their homes. 0ur europe correspondent gavin lee says other eu countries are now looking at italy as they prepare for the weeks ahead. across the eu, across europe, schools, colleges have closed. there are various degrees of strict confinement, the czech republic last night for example saying it is now a legal requirement for everybody who is on the street in small

numbers, no more than ten, has to wear a face mask, scarf covering. here in belgium you cannot be in gatherings of more than one friend and people are being advised to call the police if you see groups on the streets congregating. it's a two strike system, first you will get a warning, secondly there is a 4000 euros fine or a three—month prison sentence, that's how seriously this is being taken but you are right, on the hospital issue, look at the curve. you have the italian system, 40,000 cases, seemed to be two weeks ahead of european countries depending on what measures they put in to curb this flow. spain suddenly 18,000 cases in the past 24 hours, big rise there. you have germany on 15,000 cases, france on 11,000, switzerland, very small comparative country, on 4000 cases. i say these points because these are the five countries that others are looking at, like the british, like the dutch and here in belgium as well, to say this is what is going to happen in a few days. belgian doctors, i've been in one hospital yesterday talking

to some hospital staff, belgian doctors have told me they've been told to expect an explosion in the next three days in numbers and they are being given a fixed guide of who they should turn away and who they should treat if they cannot deal with them in the icu units because they're too busy. that's the position they're in here. forty million people in california have been ordered to stay at home, to help fight the spread of the coronavirus. california's governor, gavin newsom, warned that the disease was now forecast to infect more than half of the state's population and said it was time to make tough decisions. david willis reports. california is america's most popular state. it has also been identified as one of the main centres of the coronavirus here in the us. now the state's governor gavin newsome is ordering people here to stay at home. we can make decisions to meet moments. this is a moment we need to make tough decisions. this is a moment where we need some straight talk and we need

to tell people the truth. there is a recognition of our interdependence that requires of this moment that we direct a state—wide orderfor people to stay at home. that directive goes into force and effect this evening and we are confident that the people in the state of california will abide by it. the governor calling for $1 billion in federal funding to help cope with that and for the deployment of a us navy hospital ship in the port of los angeles to provide additional hospital beds. california, it is thought, has 20,000 fewer beds than it may need in order to cope with the effects of this crisis. the announcement came less than an hour after officials in los angeles county ordered the closure of all indoor shopping malls and nonessential retail outlets. gavin newsome has estimated more than half of the residents of california could contract the coronavirus over the course of the next eight weeks.

in china — the infection rate is slowing and there have been no new locally—transmitted cases for the second day in a row. but there are thousands of chinese citizens flying back home, to escape the spiralling number of infections overseas, especially in europe. 0ur correspondent robin brant has more from shanghai. they believe this isn't the end but it is the beginning of the end and the peak has passed. we heard those words from senior officials last week. they believe the ending is in sight in terms of being victorious and it is very much that kind of sentiment. this is a military victory that china's ruling communist party will declare as and when we get to the point where there are absolutely no new cases in this country. it is the case that figures yesterday suggested still in 20% of residential compounds in wuhan,

the city at the centre of the outbreak, there are still cases of covid—19 existing, one in five residential compounds. that is a high number. in 80 others, new cases or historical cases are gone. for the second day running, good news, no reported new cases in terms of official government numbers and it is official government numbers we have to rely on here. but the increase continues in terms of new cases and they are all coming from abroad, 39 new cases today, most of those in the city of guandong, down in the south. they are particularly worried about returning students, students fleeing. that is the right word — the united states, canada and europe, wanting to come back to china and some of them appear to be bringing coronavirus with them. we got confirmation last week, amidst a realfocus on international flights, a fear of foreigners, i think it is fair to say but

confirmation last week that in beijing all of the cases there were chinese nationals returning from abroad and bringing it with them. let's get a view of how other countries are dealing with the pandemic. argentina has become the first country in south america to impose a lockdown for its whole population. the president has announced a "preventive and compulsory" closure from friday to, at least, the end of march. people will be able to leave their homes to shop for basic goods, such as food and medicine. argentina has recorded 128 cases of the virus, and three deaths. people in the philippines have been forced to walk for hours along empty roads to get to work, after the coronavirus outbreak prompted a shutdown of public transportation in the capital, manila. from midnight on sunday, foreigners won't be allowed into the country although the government says all foreign visitors will be allowed to leave the country. and in the united states nasa says it is suspending work at two rocket centres

after an engineer was diagnosed with covid—19. the announcement is a major setback to the space agency's goal of returning americans to the moon by 2024. the bases in new orleans and mississippi were testing hardware for the vehicles set to carry the astronauts on the mission. here in the uk, more than 65,000 retired doctors and nurses are asked to return to work, to fight the coronavirus. the health secretary, matt hancock, has been speaking to the bbc this morning about the strains on the nhs. appearing on bbc breakfast, he told medics: "your nhs needs you" everybody can see that this is an absolutely unprecedented crisis. we are saying to anybody who has had a recent qualification and has let that qualification lapse, it is a doctor, as a nurse, to come back to

the nhs, your nhs needs you. and they'll be receiving a letter from they'll be receiving a letter from the regulator, the gmc for doctors, the regulator, the gmc for doctors, the nmc for nurses, those letters are going out today. and the letter will explain what they need to do because they may need a refresher and we've got some online refresher courses and there'll be some put in place where they need to physically be there. and then also, critically, making sure they are trained especially in the areas that we need for dealing with coronavirus because this is a respiratory illness, disease, and so we've talked a lot about the ventilators that we are buying. we need more people trained to fit the ventilators and to care for people who are on ventilators, for people who are on ventilators, for instance. so there is the letter going out, the call to action, to say, if you or a nurse and you receive a letter, we really need you

to come back to the nhs, to serve your nhs in what is going to be a really difficult time. matt hancock said the uk government had received a large response from companies which are willing to manufactor more ventilators — adding that the country needs as many as it can get. it's a matter of scale. and getting some of these, these big manufacturing plants who have been able to turn their hand to this, to really scale up their production. and you know, people have asked me how many do you need? and the answer is we need as many as you can possibly make and we will buy them because if we end up with too many for the nhs, that is a great problem to have and there's other countries around the world that also need ventilators. so no number is too big. wejust ventilators. so no number is too big. we just want people to get manufacturing, according to the spec to be published on the website.

the government has released the list of key workers whose children will still be able to go to school from monday. it includes... nhs staff including all frontline health care staff and those working in the medical supply chain for medicines and medical equipment. nursery and teaching staff are included — so they can continue to work and look after the children who will still go school and nursery. public safety and national security workers including the police, military and prison officers. transport workers also count as essential workers that includes those transporting freight as well as public transport. food workers — this includes those involved in production — processing — distribution, sale and delivery. those working in essential financial services will also be able to send their children to school and poeple working in public service broadcasting have also been classed as key workers. the full list is available

on the government website and if you think you fall inside the government list you should contact your employer. well, our political corresopndent ian watson gave us this update on the list of uk key workers. there certainly some debate in whitehall over how extensive this list was going to be, how wide the was going to be cast and the answer is pretty wide. matt hancock the health secretary says it may cover about 20% of the school rolls, for example, if these key workers send their children to school next week. gavin williamson, the education secretary, suggested yesterday it might only be 10% but it is extensive, some of it is entirely logical and anyone knows these people will be critical workers, people will be critical workers, people in the health service, social care, armed forces, people providing policing. but it goes much, much wider than that, people involved in

the food production, distribution and supply chains. it also includes people manufacturing, logically enough, medical equipment. but it also takes on a range of other people as well, people who have to administer the benefits system for example, people such as public service journalists. example, people such as public servicejournalists. and religious staff. there's also people involved in financial services who are keeping the banks open. that was iain watson, our political correspondent. governments around the world are expected to announce measures to counter a tide of redundancies. in britain, concerns aboutjobs and wages during the eceonomic fallout of the pandemic are expected to be addressed by the uk chancellor today. it's thought rishi sunak will announce an emergency package to help those facing hardship in the fight against coronavirus. the government has come under pressure from labour, unions and senior conservatives to do more to help employees struggling because of the crisis.

0ur correspondent ben thompson ran through some of the options open to the chancellor it is those workers who are often on the front line of many businesses that are the ones who are told to stay at home and yet are the ones who really rely on that everyday contact who really rely on that everyday co nta ct for who really rely on that everyday contact for their livelihood. i'm talking about coffee shops, hairdressers, cinemas, hotels, those sorts of organisations and we have that package of measures announced by the chancellor, £350 billion this week but that was aimed squarely at business, things like this miss rate relief, loan guarantees, those sorts of things. but not too much detail about help for individual workers and so what we might get later today new updates on what could be offered to staff. some suggestions are that this might follow a model that has already adopted in denmark whereby if staff are laid off, they get up to 75% of their wages paid by the government. that could be one

option. in germany there is a method that means if you are asked to reduce your hours at work, the government will top up the difference in your pace you don't see that your income itself actually false. there are those options potentially on the table. lots of questions about how it will be implemented, but that the systems are in place to allow that money to get to people that need it. one proposal is what's known as reverse national insurance or reverse paye, rather than deducting from your payslip every month, but the government would do is pay you via the payslip and they would credit your account so those are some options on the table. another is a form of universal basic income, that's a cash lump sum paid to people who are affected. that could be paid to them to make sure they've got enough money for day to day life. love the big question is, we might get some more detail on that from the chancellor later. quite clearly, the pressure mounting to protect those staff who have seen a big change in their income. as life

as we know it for now, shuts down. that was our business presenter ben thompson. the headlines on bbc news... the number of dead in italy overtakes that of china — almost three and a half thousand people have now died. california's governor takes drastic action to combat coronavirus — putting america's most populous state into lockdown the british government urges more than 65 thousand retired doctors to return to work, to fight the coronavirus. nearly 220,000 people have now been confirmed with the coronavirus around the world. at least 84,000 have recovered from but more than 8,800 have died. italy has now overtaken china with the number of registered deaths. let's speak to dr margaret harris, a spokeswoman for the world health organisation.

thank you so much forjoining us today. perhaps the best place to begin is with an overview of where we are at with this pandemic today, both in italy, china and elsewhere? yes, good morning. we are certainly seeing an acceleration of this pandemic, 12 days to go from 100,000-200,000 and it took 12 pandemic, 12 days to go from 100,000—200,000 and it took 12 weeks to reach 100,000. we are seeing a huge acceleration as a result of the very big epicentre now in europe and the large outbreaks also in the americas. so now, definitely, is a time for us all to double down on our efforts, to really, really slow this down. we are seeing far too many people dying and as you reported, italy, particularly, overwhelmed by the number of people dying. we will come back to italy in a second but you said a moment ago

now is the time to double down our effo rts now is the time to double down our efforts in the state of the pandemic. worth repeating what the key efforts from all of us as individuals should be right now. key effo rts individuals should be right now. key efforts as individuals, are distance. all these things we talk about, distancing, do not, stay away from each other in order to bring us all together healthy. keep that six feet away from each other. all these different methods, closing down of places where people gather, the closing down of schools, these are effo rts closing down of schools, these are efforts to try to break the links between people. children don't get sick per children can get mild illness and carry it between councils. all those things which are great inconveniences now will lead toa great inconveniences now will lead to a much better outcome in the future. we have seen this in china. and we can do it in all the other countries. the other thing is hygiene. we bang on about it and

bang on about it, even though it sounds simple, it's very hard to do, lots of people are doing the wash hands challenge. really, really think about it. even after using the bathroom and before eating, before ever bringing your hand to your mouth, nose and eyes, ensure its absolutely spotless and really ensure your children do the same. the other things that are very important respiratory hygiene. if you are coughing or sneezing into a tissue, into the crook of your arm and dispose of it safely, don'tjust stick the tissue in your pocket. those sound so busy but honestly, none of us are very good at it, including me. i don't think we can really those things often enough cupboard to be honest, so it's good to hit us again. let's return to the grim situation in italy, the largest death total from this virus anywhere in the world. why has italy got into this point? are we any clearer in

our understanding and how might that inform what's happening elsewhere? well, it seems, and again we will know much more in the wash up when we do our after action reviews, what happened in many, many countries but it seems that there was a circulation of the virus undetected and if you suddenly have an explosion of cases, you are already way behind your curve. so that's why we say test, test, test, because if you test you know where the virus and you can find all the people who have been exposed to the virus, to the person with the case. you can follow those people, teach them how to isolate, self—isolate, you can find a place for them to isolate if possible, this is what china did, they moved people to places they could isolate, they followed them, monitor them and anybody who gets ill, you can start treating them as early as possible. you can save life that way. you were critical recently of the uk, saying the uk needed to

ta ke of the uk, saying the uk needed to take more action on dealing with coronavirus. certainly the government has announced plans to test many more people. what do you make of the ukpos macro response at this point was to mark other countries have introduced lockdown. here in london we are told that compliance is patchy on that idea of social distancing, there isn't a lockdown yet but many people do not wa nt to lockdown yet but many people do not want to see that. it's really heartening to hear that you've mobilised this army of doctors and nurses, you've got a tremendous people in your country. you've got one of the best public health systems in the world, you've got some of the best brains in public health in the world and you've got a really, really high standard of medical care, medicaland really, really high standard of medical care, medical and nursing ca re medical care, medical and nursing care adult level so immobilising those people is an extremely important and really valuable and really positive step. because health workers get exhausted. if you do not have the back—up teams, when i say give them space, i mean give them rest. if they don't have that back—up they get exhausted and that's when they are most likely to

get infected. we are seeing far too many health workers infected in italy and it's just heartbreaking, so many of them are dying as well. do not let this happen in britain. health workers, keep on talking about them in military terms like they are the front line but they are not soldiers, they did not sign up to kill people, they did not sign up to kill people, they did not sign up to be killed, they signed up to save lives. we are just hearing as we talk to you, you may already know this, we arejust talk to you, you may already know this, we are just hearing, talk to you, you may already know this, we arejust hearing, in austria, it is extending restrictions on movement to the 13th of april in an attempt to halt the spread of the coronavirus. i'd like to ifi spread of the coronavirus. i'd like to if i could turn to something rather more positive, news out of china. no new domestic cases, although they are reporting cases from chinese nationals who have been elsewhere, particularly in europe and travelling back to the country. are you heartened by that and what lessons are you heartened by that and what lesso ns ca n are you heartened by that and what lessons can we learn from the movement of the virus in china? we are very heartened by that.

honestly, it was such a huge outbreak, more than 80,000 cases. even we are utterly amazed by what has been achieved there in such a short time. and yes, they are really a bellwether for the rest of us, short time. and yes, they are really a bellwetherfor the rest of us, we can see what worked there and that's why we are really hammering the test, identify, trace your contacts, follow those contacts, isolate the contacts and monitor, monitor, monitor. because china did that, they mobilised an army of people to really, really follow everybody who could potentially have a case and that's how they broke down, they stopped transmission. a lot of the focus has been on lap dance and so on, that's one element but really, it's those hard yards, finding every case, following every case. isolating everybody. and breaking transmission of the virus. everyone is desperate of course, to know when they will get to the other side of this. the prime minister in the uk

saying yesterday that perhaps in 12 weeks, you know, the back of this could be broken. but how much do those sorts of hopes depend on people, all of us, following the guidelines that have been set out? how key, crucial, will that be in keeping the worst of this virus to as short a period as possible? you have really hit the nail on the head, commitment, solidarity. following what's asked of you, even if inconvenient, not fun. i'm speaking to you from my study because we are not going into the office, we are trying to socially distance as much as possible as well. really follow those guidelines. and you will then see a result. it's in some ways good news. if you do it, you can achieve the excellent outcome that we are seeing in other countries. if we don't do it, the peak will last for longer? this is what what the epidemiology certainly tells us. if you are going

up certainly tells us. if you are going up your doubling every three days and you will keep doubling and doubling. there is limited capacity. there is no hospital with thousands of respirators. certainly, even if you had thousands of respirators, for your health care workers? you do not have that capacity so it's not just if we don't, it's a must. finally, i want to talk to you about antibody tests and about prospects for a vaccine. update us on where we are with those. ok, the antibody tests really tell you where it is in your population. but the level of potential immunity is in your population. that provides very good information about perhaps whether the virus was there earlier and all sorts of questions that scientists need answering. 0n the vaccines, it's an extra ordinary story. to see all the scientists really collaborating, we've brought them together early in february and it was a very exciting moment,

honestly, scientists are very competitive, like the rest of us. you know, seeing this collaboration for the good of the human species is an exciting thing so we now have 30 candidates under investigation and as you've seen, the first human trials have begun with one of the vaccines. and there will be more of these. but remember, these are safety trials, you have to ensure its safe and you have to ensure that its safe and you have to ensure that itinduces its safe and you have to ensure that it induces the right kind of immunological response and these are things that take time, you can't just stay overnight, that works. you have to do it in large numbers and over time, so don't expect a vaccine to end this. this is going to take the old—fashioned to end this. this is going to take the old —fashioned public to end this. this is going to take the old—fashioned public health methods. and the commitment of every person on this planet. doctor margaret harris from the world health organisation, thank you so much. really interesting to talk to you. talking to us from your study at home. following the advice of social distancing and really interesting to hear from the

doctorate there, just with repetition i think. this virus went from 100,000 cases up to 200,000 cases globally in 12 days. it had taken 12 weeks to get to 100,000 cases so you can see how we really are on the upward curve of this pandemic. really interesting statistic from her. in africa, there are fewer covid—19 cases than in many parts of the world, but the head of the world health 0rganization has warned that the continent should prepare for the worst. in informal settlements where millions of people live, many fear that measures such as keeping social distance and self—isolation are impossible to follow, as the bbc‘s sylvia chebet found out in one of africa's largest slums in the kenyan capital nairobi. a few miles from nairobi's city

centre lies this slum. hundreds of thousands of people are thought to live here, struggling for food, for money, and for space. welcome to my house, this is where i'm living. joseph's house is like many here. it has some chairs, a stove, and somewhere to sleep. he knows how devastating a coronavirus outbreak would be here. 0fficial guidance says keep your distance. stay away from others, self isolate if you show symptoms. but in a one—room house with no windows and a toilet shared with 25 neighbours, following that advice isn't easy. my my worry is in case i am infected andi my worry is in case i am infected and i infect them. it is easy to get it from one person to another. space isn't the only

thing that is scarce how. water is, too. the world health organization says people should be washing their hands with clean water and soap for 20 seconds to prevent the spread of the virus. some are following that advice. but for others — like joseph's wife janet — washing hands is a luxury. we are being told we must wash our hands every time we touch things, and we must use 20 seconds washing our hands, and that water is so much, we don't have much. my life has changed. nowadays you can't greet somebody without washing your hands, so coronavirus has made our lives change. but — while many things have changed for some people — this pathologist — who grew up here — thinks the situation needs to be taken more seriously. there is almost a complete lack

of serious awareness. people have heard about it because it is all over the media but unfortunately it is still something like a foreign thing — affecting nationalities outside so people don't actually know self quarantine and self isolation, people don't seem to understand that this is something that can explode. this is just one of the many slums in kenya and across africa. in a place like this, houses are tightly packed together, disease can spread fast, and so can fear. joseph is scared, but knows that fare can't protect his family. he is doing whatever he can to keep them healthy. sylvia chebet, bbc news, nairobi. australia's strictest ever travel ban is now in force. at 9pm on friday, the country banned the entry of all non residents, only allowing citizens, permanent residents and their families to enter. the country has now recorded its seventh death from the virus. 0ur correspondent in sydney,

shaimaa khalil, has more details. this is the most far—reaching ban that we have heard of here in australia, also done in coordination with new zealand. happening now, it's already kicked in in new zealand, and in a few hours all foreigners will be banned of crossing the border and coming into australia. as you mentioned, citizens, permanent residents and their families will be allowed in, but even then they will have to remain in quarantine for 14 days. this has actually been the latest in a progressive wave of measures and restrictions here in australia. earlier this week all people who were coming in were being told to quarantine. australians have been told not to travel abroad. those overseas have been told to come back. all leading up to this blanket ban

on all foreigners coming in, effective at 9pm here. a sharp rise in the last 24 hours. we now have more than 700 cases in the country. 75 in the last 24 hours. the chief executive of the nhs has been talking about misinformation. he is seeing the nhs knows all too well the dangers posed by online misinformation, thickeners and quick fix clears peddled by trolls, and he is talking about how they have been quick to retaliate to block these pieces of misinformation and unveiling a package of measures to help the public. he says it has never been modern pop important for the public to be able —— more

important for the public to be able to access accurate information. as the coronavirus pandemic spreads, there's been plenty of misleading advice online on how to tackle it. chris morris has been fact—checking some of the most prominent examples. we know what the experts say. above all, wash your hands frequently to try to limit the coronavirus spread, but there have also been a variety of myth circulating on social media and elsewhere which are to health advice. here are a few to ignore. eat garlic to avoid infection. there is no question that gaelic is a healthy food. the same goes for other fruit and vegetables, but the world health organization says there is no evidence eating garlic or anything else has protected people from coronavirus. drink water every 15 minutes. again, staying hydrated is good for you but that does not mean it can stop coronavirus. you get a virus like this when you

breathe then. there is no biological mechanism to suggest you can flush it out of your system by constantly drinking water. myth number three, don't eat ice cream. the idea of avoiding ice cream or other cold foods can prevent the virus taking hold is totally untrue. trying to heat your body to make an inhospitable environment for the virus will not work. we know the flow does not survive well outside the body during summer heat but we do not know enough about how that heat might impact the new coronavirus. myth number four, drinkable silver, the use of colloidal silver, tiny particles of the metal suspended in liquid, has been suggested, but the clear advice from health authorities as it does not treat infections in the body or boost immunity and it could cause serious side effects like kidney damage, seizures or even turning your skin blue. the best advice in

all circumstances, keep washing your hands. chris morris with some good advice. most of us are extremely worried — not just for ourselves — but for our loved ones as well — and this is compounded for anyone with mental health conditions. so, how do you best cope with these feelings and deal with potentially prolonged isolation in a situation that you can't control? we can talk to michelle mould — a psychotherapist from anxiety uk — and i'm alsojoined by phoebe brown — phoebe is a pr manager in london who wrote an article about her anxieties around coronavirus earlier this month. welcome to both of you. thank you for joining welcome to both of you. thank you forjoining us today. i am going to begin with you phoebe, tell us about your health anxiety, when did it start and how are you feeling specifically about this pandemic?” have had it for as long as i can remember. i remember my first ever

panic attack when i was about 11. i had the same kind of worries when swine flu was going on in the same with ebola. during this time it has been quite hard for me and other people suffering similar later rationalise how not to worry about a pandemic like this. what are the symptoms? as well as your mental well—being, the stress on your mental well—being, do you experience physical symptoms? yeah, physical symptoms can involve panic attacks, which is probably the worst one, which is probably the worst one, which arejust which is probably the worst one, which are just feel this rising panic. some people cry, some people experience shortness of breath. i feel a bit sick sometimes if i am feeling particularly anxious but it varies for different people. your phone lines at anxiety good to have been logjam. the sort of thing

phoebe is talking about, is that typically what people are saying to you when they ring up to talk about coronavirus? yes, absolutely. when we think of health anxiety any ideas that we have on helping people with that we have on helping people with that are basically the same that we would have for general anxiety disorder, and still yes, the anxiety, panic attacks, this is where we are feeling that we are under threat in some way, where the fight flight under threat in some way, where the fight flight and fright system comes into play, it is a survival instinct we have as human beings and in actual fact in most situations in modern day life we are not under real threat of losing our life, for example, in that instant, so it is where that system is kicking and

through cues in our environment unnecessarily, and there are some very good that any good therapist will be able share with people that will be able share with people that will help in those circumstances.” am going to ask you about those strategies in a moment. back to phoebe, specifically about coronavirus, because it is something that clearly is here in the uk, cases are rising worldwide, how has that made you feel compared to other issues you have had worries about and have you been able to employ any sorts of strategies to help calm your feelings of nervousness? this has been a particularly bad time. i think i have been panicking since about two months ago when a lot of people were telling me to stop being ridiculous and now i feel everyone else is catching up with the same level of panic i have been experiencing. in terms of strategies, i think talking to other

people, muting the words on twitter as much as you can are not looking at new sources because at least beforehand the media were causing bigger panic than was necessary, so i think avoiding those kind of sources and only reading the straight facts from places like anxiety uk or the nhs, listening to that advice is key, and talking to girlfriends as much as possible and keeping in touch with everyone. we that there ahead of the nhs saying it is important that it is important that people get accurate information from trusted sources. michelle, let's talk about those strategies. what are the key general ways people can help control any feelings of panic, anxiety, stress and worry over the virus? when we come to people who are feeling panicky, then

something called other 7—11 breathing or calm breathing technique would be a first go to, and when we think of that fight and three system coming into play our breathing changes so we are breathing changes so we are breathing in more oxygen and are in breathing in more oxygen and are in breath is longer than our outburst, and that is actually what sends signals to the brain seeing we are ina signals to the brain seeing we are in a threatening situation. something we can do to counteract thatis something we can do to counteract that is to change our breathing so that is to change our breathing so that our outburst is longer than the in breath. it is called 7—11 because you breathe in 47 and eight 411. that isjust a loose recommendation. i would always say to my clients to try three and five or five and seven. work out what feels best for

you. not only does it give as a signal to the brain seeing we are calm, because that is the kind of breathing we do when we are resting and we are in a sort of calm situation, it is also a distraction, because we are counting. this is something to be in control. what advice would you give to people who are self isolating and maybe are on their own or self isolating as a group of people living in a house, whether it is flatmates, family and so on, and are struggling with that? what advice would you give? so on, and are struggling with that? what advice would you give ?m so on, and are struggling with that? what advice would you give? it is about trying not to let our thoughts wander into the future and start catastrophe rising. it is about being present in the moment. it is also about finding things we can do that are either useful things are enjoyable things within the home but

it is also about making sure if there is lots of people together perhaps there is a space in the house that you can get away from everybody else and have a little bit of your own time, because we are not just to on top of each other as families for 20 four sevenths at any numberof families for 20 four sevenths at any number of days usually, so that may be something else to consider. there are some very good information on the anxiety good to channel. they have been doing some live broadcasts one of which i did myself on mindfulness, so some of those exercises might be very useful today. i totally agree with the other lady. i am going to interactive. we are running out of time andi interactive. we are running out of time and i want to ask phoebe again. thank you, because i wanted to ask you where people could go for good

advice. phoebe, have you been staying in a lot have you been able to go out a little bit? i have been staying in. i started working from home on tuesday but before that when i was going on i was avoiding public transport and taking my bike where possible, staying on as much as i possibly can, which i think is what eve ryo ne possibly can, which i think is what everyone should be doing. would you feel confident to go to the supermarket on a pharmacy?” feel confident to go to the supermarket on a pharmacy? i would, but i think i would be careful about making sure to wash my hands are potentially wearing gloves when i go there. that is very good advice. thank you very much, michelle and phoebe. a psychotherapist with anxiety uk with some very good advice. the headlines on bbc news:

the number of dead in italy overtakes that of china — almost three and a half thousand people have now died. california's governor takes drastic action to combat coronavirus — putting america's most populous state into lockdown. the british government urges more than 65 thousand retired doctors to return to work, to fight the coronavirus. 149 new fatalities have been confirmed in the iran in the last day. reports many people have ignored warnings not to travel ahead of the persian new year. translation: i hope everybody has prayed that there is no year is going to be a good yearfull of

success for everyone “— going to be a good yearfull of success for everyone —— this new year is going to be a good one. more than 600 infected cases have been reported from yesterday until now. many of them, 149 cases of death, and in total we have 1433 cases of death due to coronavirus. the latest figures from iran on the coronavirus and typed there. the olympic flame has arrived injapan on a flight from athens. there was a scaled—down ceremony at an airbase in the north of the country. amid growing doubts that the tokyo games can start as scheduled on july 24th because of coronavirus. even if the pandemic peaks soon, athletes are asking how they are supposed to qualify, which must take place in the next two months.

now, the former governor of tokyo, who led much of the early planning for the games, has told the bbc he is almost certain the games will not take place as scheduled onjuly 24th. from tokyo rupert wingfield hayes reports. there may not be much surf for her to show off in today, but every day in the water counts. this woman has her sights set on a middle, in the first ever 0lympic surfing contest. at least, that was the plan until the virus arrived. translation: right now, i'm afraid. i don't know what is going to happen. the olympics is a dream for me, but we don't want to have a bad 0lympics, so maybe it's better to have the olympics when the fear has gone. here injapan, you could be forgiven for thinking

that there is no global pandemic. schools are closed but, apart from that, life is going on pretty much as normal, and it is the same with the olympic games. the japanese government insist it is full steam ahead for the opening ceremony on july the 24th. there are now some prominent voices saying that is denying reality. in central tokyo, the brand—new 0lympic stadium is ready. $30 billion has been spent preparing the city. but the former governor of tokyo says the chances of holding the olympics this year are now tiny. cancel or postpone. 90%. japan looks like it has the coronavirus under control. this was the popular district of tokyo today.

there is no sign of social distancing or public panic that has been witnessed across europe. but experts say that does not mean that tokyo 2020 can be held safely. even if you could be successful in controlling the disease injapan, if other nations like europe and africa were really suffering from the infectious disease, nobody could come to japan because of the risk of infection, so you have to have control in japan and you have to have control of the infectious disease worldwide. now, is it likely? i doubt. many athletes, both here injapan and around the world, are asking for an end to the uncertainty. they all desperately want the olympics to go ahead. if it can't, they need to be told soon.

glastonbury festival and eurovision are among the high—profile events to be cancelled this week and entertainment venues across the uk have also been forced to shut their doors. here's our entertainment correspondent, colin paterson. so, this is the main auditorium we're heading into? this is the main venue. how many people can get in here? for a standard show, about 350. band on the wall, normally one of manchester's busiest music venues, but it's shut. normally there are people in the venue, it would have been full of flight cases and everybody working really hard. for the staff of 40, it's a worrying time. don't have any shows to go on, we don't have any shifts to give to those people so yes, it's incredibly worrying and heartbreaking. have you had to make some difficult phone calls this week? yes, really difficult phone calls.

when a band can't tour, it means no work for their behind—the—scenes team. bombay bicycle club have cancelled their gigs, so melanie kott will not be running her merchandise stall. social media has a stream of people losing work and losing work. we don't get paid if a gig doesn't happen. people are really struggling? absolutely. everyone from top to bottom is losing out. the gigs go away, everything just disappears. with glastonbury gone and other festivals following, those who normally work at them are having to be creative to find employment. in my experience, there's a lot of logistics so delivery drivers for grocery companies, supermarkets, would be ideal, actually, but i quite like my fitness so i'm considering going with maybe like something along the lines of deliveroo. theatres are also shut around the country, from london's shaftesbury avenue to small independent venues.

hope mill theatre in manchester was set up 4.5 years ago on a £10,000 bank loan. their musicals have won awards and transferred to london but the success story could be about to end. how worried are you? oh, it's been, um, it's tough, it's really tough. it's our livelihood, it's all we know now and we certainly have not slept at all. we could probably stay dark till june but if anything else happens it's a further delay, for us, that would mean we probably would never reopen. the reality is that i think we all know inevitably that a lot of businesses and individuals aren't going to survive this. however, there are signs of people trying to fight back. tonight, the musical eugenius! will be streaming online, viewers asked to donate to acting for others, a charity for those in the industry

fighting financial hardship. and comedians are getting creative as well. maddy anholt has had her next six months of gigs wiped out and lost £50,000 in sponsorship for her show at edinburgh. to try and recoup losses, she is doing virtual tutoring. one of my most popular courses is screenwriting and i thought to myself, hold on a minute, i can do this one on line, probably more than an acting class and they are going really well. i don't think i'll be able to get back what i've lost but i can at least live and i'm kind ofjust doing it month by month. i know that i'm ok for the next two months and i don't know what's going to happen after that. that's a feeling shared back at band on the wall, where the hope is that audiences will in time be allowed to return and hear live once more. colin patterson, bbc

news, manchester. we are going to say goodbye to viewers around the world on bbc world. thank you for watching. now the weather with sarah keith lucas. it is the spring equinox and although it was a chilly start in the morning many others are seeing a dry day with some sunshine. this is the picture in cumbria with beautiful blue skies. through the rest of the table will keep the sunny spells and a chilly wind blowing but they will not be sunshine everywhere. we have a slow—moving weather front across parts of southern england that has been with us a few days and still with us through today so that is producing cloud and a few spots of drizzle but high pressure builds on elsewhere so a lot of blue sky and sunshine. a brisk easterly wind is going to make things feel chilly

around coastal parts of norfolk. a few showers here and down towards the channel isles, some of them heavy with hail and lightning. in the sunshine temperature is not great for the time of year, it to 11 degrees. 0vernight largely clear skies and a bit of a breeze and a bit more cloud on the far south keeping temperatures above freezing but further north temperatures down to freezing or below. a frosty morning first thing saturday for most of us. high pressure with us as we head into the weekend but drifting towards the east so it will be sitting across scandinavia and with the wind is rotating around the high pressure in largely dry picture through the weekend with variable amounts of cloud and sunshine on offer but quite a chilly wind. certainly do not pack away your winter coat yet but there will be some sunshine after a cold and frosty start. most of us looking at a dry day with the wind is coming in

from the east which will take the edge of the temperatures. seven to 12 degrees. a bit of cloud in the far south and south—west. into sunday, we have a little more cloud and a few spots of drizzly rain for the western isles and the northern isles but for the rest of the uk another dry day with some sunshine. a little less when the —— windy on sunday. seven to 11 degrees. high pressure with a centre next week and we are looking at sunny spells and dry weather for most of us. temperatures perhaps up to 12 degrees by tuesday. goodbye.

this is bbc news. the headlines at 11.00. more than 65,000 retired doctors and nurses are asked to return to work to fight the coronavirus. it comes as the health secretary moves to reassure nhs staff that they'll have the protective gear they need. in terms of getting the protective equipment out, the masks and the other protective equipment, that is a massive operation that's ongoing right now. the chancellor is expected to announce new measures to try to protect millions of british jobs hit by the pandemic. ministers urge people to shop sensibly, saying there is no need to stockpile food. it comes as one critical care nurse appeals to people not to buy