people arriving anywhere in the uk from spain will have to quarantine for two weeks. it follows a sharp increase in spanish coronavirus infections, nearly 1000 new cases in the last two days. the spanish foreign ministry says the country is safe, saying outbreaks are localised and isolated. thousands of protesters gathered in cities across poland against the government's decision to withdraw from a european treaty combatting violence against women. according to the country's justice minister, the treaty undermines what he describes as the traditional family model. and tributes have been paid to the veteran of american television regis philbin, who has died at the age of 88. according to the guiness book of world records, mr philbin spent more hours in front of the camera than any other television personality. the british rapper wiley has

been given a seven—day twitter ban following anti—semitic comments he made on social media. the grime artist insulted jewish people and shared anti—semitic conspiracy theories with hundreds of thousands of his followers on twitter and instagram. his management company says it's now cut all ties with the rapper. charlotte gallagher reports. wiley is one of the biggest stars in the uk grime scene. so influential that he was dubbed the godfather of grime and awarded an mbe for services to music in 2018. but in a series of rambling tweets posted over a number of hours, the 41—year—old musician shared anti—semitic conspiracy theories, insulted jewish people and compared the community to the ku klux klan. we've chosen not to show the comments because of their content. the musician has now been

dropped by his manager. look at this liar. look at this man. i cut ties with you, fool! wiley has now been banned from twitter for seven days though the anti—semitic comments are still visible. twitter say that speech like this has no place on their site. facebook says there is no place for hate speech on instagram and it has deleted content violating policies and is continuing to investigate. but offensive comments are still visible. he needs some help and what it is doing is encouraging others to put out hatred as well, with others weighing in including far—right fascist groups. people have been banned from twitter before. recently the controversial

commentator katie hopkins was permanently suspended. it would be very hard for twitter to stand by its banning of katie hopkins and not take a very hard look what is going on with these tweets by wiley and consider the same course of action. wiley remains unapologetic despite widespread condemnation. some are now calling for him to be stripped of his mbe. charlotte gallagher, bbc news. now it's time for the travel show. this week, airlines, anger and still no answers. the people fighting a four month battle to get their money back.

hello, and welcome to this week's travel show, coming from venice. now, if the smile on my face looks bigger than normal, that's because at last we are able to go on ourfirst foreign trip since coronavirus put a stop to almost everyone‘s travel plans around four months ago. but it's early days, and we are being very cautious. but you know what? it feels so good to be back on the road. coming up on this week's show... refunds and your rights. why are some passengers still out of pocket for the flights that never took off? canals without the crowds. could the end of the lockdown mean a second chance for venice? and exit makes an exit, as the massive serbian summer festival is finally cancelled, we ask — what next for live music?

first up, that issue thatjust doesn't go away — refunds. you may remember when we first started reporting on lockdown back at the end of march, it quickly became apparent that many people just couldn't get their money back for cancelled flights. four months on, and we're still being contacted by viewers who can't get a refund from their airlines, so we've sent simon calder in to investigate why. between march and june, we on the travel show estimate that at least half a billion travellers have had their flights cancelled worldwide, and, quite reasonably, many would like their money back. the airline's response has been very lacking in information, and the most important thing is how long i should expect to wait for my refund. the travel agent is saying that the airline is responsible, and the airline is telling me

that the travel agent are responsible. we received the refund number on june ist. and as yet, we've had nothing else. we only know that there is 120 days' wait. the same as everybody else. i've lost myjob now as well, so i've got no income any more, so it would have been nice to have it back a little sooner. your flight‘s been cancelled, your rights are clear, at least in the uk and the european union. you must get your money back within a week, whether you have booked direct with the airline or through a travel agent. many other countries, including the us, india, brazil and egypt, have similar rules, but in this unprecedented crisis, it's clear that many airlines and agents are falling short of their refund obligations. here in st albans, one group of customers feel particularly let down.

back in march, 21 members of the nsg performing arts school were supposed to fly to los angeles to compete in an international dance competition. basically two years of working every week, every sunday, and fundraising for as much money as you can because it is very expensive to get over there. so, we had various fundraising events. both my children got part—time jobs so that they could help raise money towards it. christmas was cut a little bit short in the presents and things, and obviously at the moment still we are waiting for that to come back. a few days before flying out, the group were notified by their carrier, virgin atlantic, that their flights had been cancelled. three and a half months later, they were still waiting for their refund of £14,000. it's really frustrating. on a daily basis, having to e—mail them and obviously have been contacting the travel agent. various other mothers

as well have been having to e—mail them constantly, and none of us have been getting anything back. or we have been getting e—mails that say here is a reference number and we will contact you within five days, and then we don't get contacted. it's just frustrating. virgin has apologised to the dance group for the delay, and told us... we are committed to processing each refund at the earliest opportunity, but in some cases, this may take up to a maximum of 120 days. we are making every effort to reduce this timeframe. fortunately, the story has a happy ending. since speaking to us, 0llie, nick and the group have got their money back. but the refund fiasco has created a new industry, helping passengers get their money back from airlines in return for a slice of the proceeds. a german company called flight right has brought a lawsuit over unpaid refunds against a number of international airlines, including lufthansa and klm.

0scar, have you got any idea how much, globally, is owed to passengers whose flights were cancelled 7 it's really an unprecedented amount. of course we do not know it on a global scale, but in germany, there's over 1 billion euros of refunds owed, and if you then extrapolate this to other countries, it means that in europe, we are talking about multiple billions of ticket refunds owed to the customers. surely, then, this is an extraordinary time. we've seen the airlines making redundant thousands of workers. they have no cash coming in. shouldn't they be given a little leniency? so, in our opinion, this leniency is up to the customer. the customer has entered into a contract with these airlines, and if they want to act as a kind of micro—loan, as a bank for the airlines, then it's up to them, but on the other hand,

if you just say it's my money and i don't want to give you a loan, then it is up to the customer to get the money back as soon as the law is able to give it back to them. one of the other airlines in 0scar‘s sights is ryanair, the biggest budget airline in europe. there is no shortage of people out there who are trying to make money on the back of airlines. all that's going to happen to the customer is, they will wait just as long and they won't get the full refund, because these claims harvesters will take a piece for themselves. so, why‘s it proving so difficult to give customers their money back? it's volume. we have in excess of 20 million passengers to deal with. we're working our way through that. we are in excess of 750 million euros now of vouchers, cash refunds or flight changes. but the important issue is everybody who wants their money back will get it back. it isjust taking some time. the head of the aviation

trade association, iata, goes further, saying that delaying passenger refunds is vital for the industry's cash flow. it's a matter of survival for us, and the cash position, the cash crisis that we are facing is probably the most urgent and the most difficult part of our situation currently, so we are conscious of, how can i qualify, the help we are asking passengers for. it would be nice to share the burden if you want us to survive. the airlines say that if the refund rules were enforced to the letter, they'd simply close down, to everyone's detriment. but one possible outcome is that your airfare could be held in trust. once you've touched down safely, the airline gets your money, or if the flight is cancelled,

you get the cash back. worse for the airline's cash flow, better for yours. that must be incredibly frustrating, and i hope it's not too long before everyone who is owed a refund gets one, but do stay with us, because still to come... here in venice, we meet the people hoping to kick—start a new kind of tourism. now, normally at this time of year, europe is buzzing with some of the biggest summer music festivals. millions of us travel to them each year, attracted by the muddy fields, the long toilet queues and some of the biggest live music acts on the planet. but thanks to covid—19, 2020 has been a total write—off, so we've sent radio 1 and 1extra dj tiffany to find out exactly what this means for the live music scene.

this is the site of the exit festival in serbia. for 20 years, it's welcomed 50,000 people every summer to this amazing fortress in novi sad, to see acts like liam gallagher, skepta and carl cox. the organisers were desperately hoping to be the only big established festival to keep the show on the road this year. but, last week, just a month before opening, it became clear that running such a big event during a global pandemic is just too difficult. given the nature of the virus and how it spreads, it's no surprise that gigs and festivals are still in a state of lockdown. # 15 years as a producer and mc... as a dj myself, i, like many other artists, need venues to be open in order to work. but i spent the summer at home baking banana bread rather

than travelling the world performing. in addition to myjob as a dj on bbc radio1 and on bbc radio 1extra, i was booked to play all over the world at festivals like wireless in the uk, and ibiza rocks in spain. first we thought to reduce capacity by 50%, but after the cases started building again, we were ready to go with 90% readjustment of capacity. we discussed with officials the possibility for all of the visitors to get tested before entry. for many of us, it's clearly been a wasted summer, and while we cannot wait to get back into venues and perform, we understand it has to be done in a safe way. some promoters are using empty car parks for live drive—in concerts. here's the idea.

you stay in your car, listen through your car radio and enjoy the gig from a safe distance. in germany, 2a drive—in concerts and shows have been staged as well as three weddings. so, tell us how it works. you show the ticket through your window so you don't have any contact with people. you drive in and you watch a great music show, and you listen with your own car radio. and what's the atmosphere like? this is interesting. we were scared when we started, but the atmosphere was incredible. and for the artists that are performing to cars, what do they think? some artists did two or three shows, the second night was just like a regular concert. we in total a0 shows and after a0 shows, there isn't any alternative. live music revenues had

been predicted to reach $31.49 billion by 2023, so people are being seriously motivated to get things moving again. singer—songwriter laura marling has had a busy summer of shows all over the world grind to a complete halt. with european and american tours cancelled, laura has felt the impact of coronavirus first—hand. i would have gone on like a 28—day us tour, followed by a three—week european tour, so i think it was a total of around 40 shows that were cancelled. we are here in the union chapel, shall we talk about why? i did a live—streamed audience free pay— per—view show

from here, and it was an incredible experience. # when i think about this life i leave behind # i still raise no praise to the skies...# we sold more tickets than you can physically get people in this room. that was a nice experience for me, and for the people who watched the show, they found it satisfying in a way that they might find a solo show satisfying. going from the union chapel to worthy farm, another brand—new experience, i guess, replacing a glastonbury crowd with. .. with a cow. it was surreal. and doing a socially distanced bbc broadcast was surreal as well, but it was fun. applause.

unique and captivating, venice is a dream destination for the millions of tourists who fill its narrow streets every summer, but in recent years, mass tourism has driven up rents and driven out locals leaving some to call the city an historical theme park. the rise of low—cost airlines and visiting cruise liners and an influx of tourists from emerging asian markets have put local infrastructure under strain. almost six months ago, all of that came to a sudden halt when coronavirus hit and new travel restrictions exposed just how heavily many venetians rely on tourism.

you can see by what's on sale how quickly the people here have had to adapt to life after covid. they've even got the venetian—style facemasks. there are less people than usual, but let me say that it can be a good moment to come, because you can find that you can go around for instance venice but the rest of italy in places that are less crowded, which the safety measures that are very good, very high, in some cases, and because we are concerned about the virus, but we have taken severe measures to make sure that people who come are safe in italy. only 55,000 people call this place home, but over 26 million people arrive here each year and whilst the newly empty streets have been a welcome breather for some, they have been catastrophic for others.

another business that has always relied on venice's steady flow of visitors is the iconic florian cafe which is an international hotspot attracting multiple customers such as andy warhol, charlie chaplin and clark gable. it is one of the oldest cafes in the world, and was due to celebrate its 300th anniversary this year. instead, they have been closed for overfour months. having been recently reopened, anna tells me how how they have been getting on. it was carnival, the end of february. has the cafe ever been closed for that long? never, not even during the world war. how much down are you on business, 50, 60%? i would say 70%. as much as that?

venice relies on tourists. no tourists, no life in venice. those who complain, what shall we do without tourists? now, a good proportion of the clientele here come straight from the cruise liners. in total, those ships account for about 1.5 million extra visitors every year, but not everyone here is delighted to see them. the recent pause in tourism provided by the pandemic has fuelled local protests calling for the government to seize the moment to turn the tide on mass tourism. this woman is part of a network of over 3000 venetian residents campaigning to protect the heritage of their city. what do you think

about the cruise liners? did you see a huge difference or a change during the pandemic because they were no longer allowed to come here? yes, yes, of course, without them, the air was completely more clear, more fresh. but those cruise ships bring a lot of people who must bring money to the city. not so much. people who stay in the cruise ships, they sleep there, they eat there, they're buying some cheap souvenirs, all for one euro. we want to increase social housing and also attract investments to create newjobs, new opportunities that are not only related to tourism, because you can't found the economy of a place only in one sector, because when this sector is in crisis, the economy of the city collapses.

so, do you think it's possible for you to make these changes? because it's big what you want to do. you need political and existential and economic change. we are very motivated, and we love the place where we live. if there is something you don't like, you have to fight to change it. another venetian doing just that is valeria, founder of venezia autentica, who has created a platform connecting tourists and urging them to spend their money in the right places and preserve the local culture of venice. this looks good, grazie. those are finger food, and they are called ciceti. this is very much the venetian way of life.

how much of an opportunity do you think venice now has to restart tourism in a different way? people are going to finally be ok to say that it is not ok the way it is. we need to move from the way it is, which is not sustainable, which is destructive, and do something better. are you being a little bit naive here, because ultimately tourism is about money and you are going up against the machine that is bringing millions and millions of euros into venice. the way things happen now, people were doing tourism business, they are selling the destinations. they can make business only as long as there is something to sell, so they are extracting everything and destroying the social and economic tissue, the heritage, the environment. they will not have anything they can sell any more,

so now is an incredible opportunity to rethink tourism and if you want to act, it is now, because tourism impacts everything in the places where we live and travel, so that we can truly build a better world. well, that's it for this week. coming up next time... we're taking a look back at some of our favourite adventures in spain, including the time krista practised table manners at a recreated medieval banquet. what do i do for a knife and fork? trust me, that is definitely worth a watch. don't forget, you can catch up on some of our past adventures on the bbc iplayer. but for now, keep planning your next adventure, and i will see you all very soon. goodbye.

hello. after a saturday which brought us some torrential downpours, some thunderstorms, even a tornado, sunday is looking a little bit quieter by comparison. a lot more in the way of sunshine around for many of you. some will stay dry, but there'll still be a scattering of showers to hide from every now and again. and one or two showers have continued through the night into the first thing in the morning. a fresher feel, as well, but still temperatures in double figures. and with the sunshine on your back across england and wales, that won't feel too bad in particular. plenty of dry, bright weather here to begin with. a few isolated showers in the west in the morning developing more widely into the afternoon. showery morning followed by a largely sunny afternoon for northern ireland and southern and eastern scotland. but more persistent

rain will be arriving into the hebrides later on, and it's here where winds will strengthen to gale—force. elsewhere, though, more of a breeze around compared with what we saw through saturday. temperatures will have dropped, but don't forget with a bit more sunshine and strong july sunshine on your back at that, it shouldn't feel too bad, around 17—23 degrees. coolest of all, though, in the north west of scotland, where the strong winds, heavy rain will continue into the first part of the night. after a dry start to the night elsewhere, though, cloud and rain will develop in england and wales to take us into the monday morning rush—hour. temperatures climbing again. could be down to single figures, though, to start the day across parts of scotla nd and northern ireland. so, a cool start to the week here. but here's the chart that shows what's happening through sunday night into monday. outbreaks of rain comes from this weather system. now, a little bit of uncertainty how close that'll get to northern ireland and southern scotland. it does look like we'll see some wet weather for a time, but that should ease for northern ireland later. heaviest of the rain, most persistent of the rain in northern and western parts of england, as well as across wales. the rain fairly showery towards the south east, and it's across the south and east where we see the strongest of the winds, touching gale—force

for one or two. temperatures, well down again on what we'll see on sunday. and given the fact there'll be cloud and rain for many, too, it is going to feel distinctly cool and a cooler feel as we go into the middle part of the week. that weather system clears out during monday night. tuesday allows a north—westerly flow to develop, coming all the way from the north atlantic. bringing a few showers across northern and western areas. varying amounts of cloud, driest and brightest further the south and east you are, but when you're out of the sunshine, a noticeable chill. temperatures for many sitting in the teens throughout. that cooler feel continues into wednesday, too. we could see rain return to scotland and northern ireland through thursday and friday. but further south and east, could we see the return of some summer warmth with temperatures approaching 30 degrees?

a this is bbc news. i'm aaron safir with the latest headlines for viewers in the uk and around the world. anyone arriving in the uk from spain will now have to quarantine for two weeks. it follows a spike in coronavirus cases in spain, and the return of restrictions in some regions including catalonia. india records nearly 100,000 new cases of covid—19 in two days — a chief minister is one of those testing positive. thousands protest poland's decision to withdraw from a european treaty combatting violence against women. and tributes are paid to the veteran american tv star