this is bbc news, the headlines... hours after suggesting a possible delay to november's election in the us, president trump has said he does want it to go ahead ash scheduled, but remains concerned that millions of postal ballots would cause problems. he says they'd lead to increased voter fraud but there's no evidence to prove the claim. the uk government has reimposed some coronavirus restrictions in parts of northern england — including greater manchester — in response to an increasing rate of transmission. the health secretary matt hancock said the spread of the virus was largely due to a failure to observe social distancing rules. australia has reported a record number of new infections and its deadliest day since the start of the pandemic — following a spike in cases at elderly—care homes. thirteen deaths and over 700 positive tests were reported in the southeastern state of victoria alone, well

now on bbc news... the travel show. this week airlines, anger, and still no answers. the people fighting a four—month battle to get their money back. hello and welcome to this week's travel show, coming from venice. now, if the smile on my face looks bigger than normal, that's because at last we are able to go on ourfirst foreign trip since coronavirus put a stop to almost everyone‘s travel plans around four months ago. but it's early days, and we are being very cautious. but you know what?

it feels so good to be back on the road. coming up on this week's show... refunds and your rights. why are some passengers still out of pocket for the flights that never took off? canals without the crowds. could the end of the lockdown mean a second chance for venice? and exit makes an exit, as the massive serbian summer festival is finally cancelled, we ask, what next for live music? first up, that issue thatjust doesn't go away — refunds. you may remember when we first started reporting on lockdown back at the end of march, it quickly became apparent that many people just couldn't get their money back for cancelled flights. well, four months on and we're still being contacted by viewers who can't get a refund from their airlines, so we've sent simon calder in to investigate why.

between march and june, we on the travel show estimate that at least half a billion travellers have had their flights cancelled worldwide, and, quite reasonably, many would like their money back. the airline's response has been very lacking in information, and the most important thing is how long i should expect to wait for my refund. the travel agent is saying that the airline is responsible, and the airline is telling me that the travel agent are responsible. we received the refund number on june 1st. and as yet we have had nothing else. we only know that there is 120 days' wait. the same as everybody else. and i have lost myjob now as well, so i have got no income any more, so it would have been nice to have it back a little sooner. with flights being cancelled, your rights are clear. at least in the uk and the european union.

you must get your money back within a week, whether you have booked direct with the airline, or through a travel agent. many other countries, including the us, india, brazil and egypt have similar rules, but, in this unprecedented crisis, it's clear that many airlines and agents are falling short of their refund obligations. here in st albans, one group of customers feel particularly let down. back in march, 21 members of the n56 performing arts school were supposed to fly to los angeles to compete in an international dance competition. basically two years of working every week, every sunday, and fundraising for as much money as you can, because it is very expensive to get over there. so we had various fundraising events. both my children got part—time jobs so that they could help raise money towards it. christmas was cut a little bit

short in the presents and things, obviously at the moment still we are waiting for that to come back. a few days before flying out, the group were notified by their carrier, virgin atlantic, that their flights had been cancelled. three and a half months later they were still waiting for their refund of £14,000. it's really frustrating. on a daily basis, having to e—mail them and we've obviously have been contacting the travel agent. various other mothers as well have been having to e—mail them constantly, and none of us have been getting anything back. or, we have been getting e—mails that say here is a reference number, and we will contact you within five days, and then we don't get contacted. it is just frustrating. virgin has apologised to the dance group for the delay, and told us... we are committed to processing each refund at the earliest opportunity, but, in some cases, this may take up to a maximum of 120 days. we are making every effort to reduce this timeframe.

fortunately, this story has a happy ending. since speaking to us, 0llie, nick and the group have got their money back. but the refund fiasco has created a new industry, helping passengers get their money back from airlines in return for a slice of the proceeds. a german company called flight right has brought a lawsuit over unpaid refunds against a number of international airlines, including lufthansa and klm. 0scar, have you got any idea how much, globally, is owed to passengers whose flights were cancelled 7 it's really an unprecedented amount. of course we do not know it on a global scale, but in germany, there is over i billion euros of refunds owed, and if you then extrapolate this to other countries, it means that in europe we are talking about multiple billions of ticket refunds owed to the customers. surely, then, this is an extraordinary time.

we've seen the airlines making redundant many thousands of workers. they have no cash coming in — shouldn't they be given a little leniency? so, in our opinion, this leniency is up to the customer. the customer has entered into a contract with these airlines, and if they want to act as a kind of micro—loan, as a bank, for the airlines, then it is up to them. but on the other hand, if you just say it's just my money, and i don't want to give you a loan, then it's up to the customer to get the money back as soon as the law is able to give it back to them. one of the other airlines in oscar's sights is ryanair, the biggest budget airline in europe. there is no shortage of people out there who are trying to make money on the back of airlines. all that's going to happen to the customer is, they will wait just as long and they won't get the full refund, because these claims harvesters will take a fee for themselves. so why is it proving

so difficult to give customers their money back? it's volume. we have in excess of 20 million passengers to deal with. we are working our way through that. we are, in excess of 750 million euros now of vouchers, cash refunds, or flight changes. but the important issue is, everybody who wants their money back will get it back. 0k? it is just taking some time. the head of the aviation trade association, iata, goes further, saying that delaying passenger refunds is vital for the industry's cash flow. it's a matter of survival for us, and the cash position, the cash crisis, that we are facing is probably the most urgent and the most difficult part of our situation currently, so we are conscious of, how can i qualify, the help we are asking

passengers for. it would be nice to share the burden, if you want us to survive. the airlines say that if the refund rules were enforced to the letter, they'd simply close down, to everyone‘s detriment. but one possible outcome is that your airfare could be held in trust — once you have touched down safely, the airline gets your money or, if the flight is cancelled, you get the cash back. worse for the airline's cash flow, better for yours. that must be incredibly frustrating, and i hope it's not too long before everyone who's owed a refund gets one, but do stay with us, because still to come... here in venice, we meet the people hoping to kick—start a new kind of tourism.

now, normally at this time of year, europe is buzzing with some of the biggest summer music festivals. millions of us travel to them each year, attracted by the muddy fields, the long queues to the toilets and some of the biggest live music acts on the planet. but thanks to covid—i9, 2020 has been a total write—off, so we've sent radio i and ixtra dj tiffany calver to find out exactly what this means for the live music scene. this is the site of the exit festival in serbia. for 20 years it has welcomed 50,000 people every summer to this amazing fortress in novi sad, to see acts like liam gallagher, skepta, and carl cox. the organisers were desperately hoping to be the only big established festival to keep the show on the road this year. but, last week, just a month before opening,

it became clear that running such a big event during a global pandemic is just too difficult. given the nature of the virus and how it spreads, it's no surprise that gigs and festivals are still in a state of lockdown. #15 years in the game as a producer and mc... as a dj myself, i, like many other artists, need venues to be open in order to work. but i have spent the summer at home baking banana bread rather than travelling the world. in addition to myjob as a dj on bbc radioi and on bbc radio ixtra, i was booked to play all over the world at festivals like wireless in the uk, and ibiza rocks in spain. first we thought to reduce capacity by 50%, but after the cases started building again we were even ready to go with 90% readjustment of capacity. we discussed with officials

the possibility for all of the visitors to get tested before entry. so, for many of us, it's clearly been a wasted summer. and while we cannot wait to get back into venues and perform we understand it has to be done in a safe way. some promoters are using empty car parks for live drive—in concerts. here's the idea. you stay in your car, listen to car radio and enjoy the gig from a safe distance. in germany, 2a drive—in concerts and shows have been staged as well as films and three weddings. so, tell us how it works. you show the ticket through your window so you don't have any contact with people. you drive in and you watch a great music show, and you listen with your own car radio. and what is the atmosphere like? this is very interesting.

we were very scared when we started this, but the atmosphere was incredible. and for the artists that are performing obviously to cars, what do they think? some artists did two or three shows, the second night wasjust like a regular concert. i think we did a total of 40 shows and after 40 shows, there isn't any alternative. live music revenues had predicted to reach $34.9 billion by 2023, so people are being seriously motivated to get things moving again. singer—songwriter laura marling has had a busy summer of shows all over the world grind to a complete halt. with european and american tours cancelled, laura has felt the impact of coronavirus first—hand.

singing i would have gone on, like, a 28—day us tour, followed by a 3—week european tour, so i think it was a total of around 40 shows that were cancelled. singing i know we are here in the union chapel. shall we talk a little bit about why we are here? yeah! i did a live streamed audience free pay— per—view show from here, and it was an incredible experience. # when i think about this life i leave behind # i still raise no praise to the skies... we sold a lot more tickets than you can physically get people in this room. that was a nice experience for me, and the people who

watched the show found it satisfying in a way that they might find a solo show satisfying. going from the union chapel all the way to worthy farm, another brand—new experience, i guess, replacing a glastonbury crowd with... with a cow! several cows. what was that like? it was surreal. and doing a socially distanced bbc broadcast was surreal as well, but it was nice. applause unique and captivating — venice is a dream destination for the millions of tourists who fill its narrow streets every summer. but in recent years, mass tourism has driven up rents and driven out locals, leading some to call the city a historical theme park.

the rise of low—cost airlines, the dizzying size of some of the visiting cruise liners and an influx of tourists from emerging asian markets have all put local infrastructure under strain. almost six months ago, all of that came to a sudden halt when coronavirus hit and the new travel restrictions exposed just how heavily many venetians rely on tourism. you can see by what is on sale how quickly the people here have had to adapt to life after covid. they have even got venetian—style face masks. now, there are less people than usual, but let me say that it can be a good moment to come, because you can find that you can go round, for instance, venice, but the rest of italy and in places that are less crowded, with the safety measures that are very good, very high, very severe

in some cases, and because we are concerned about the risk, but we have taken important and severe measures to make sure that people who come are safe in italy. only 55,000 people call this place home, but over 26 million people arrive here each year. and whilst the newly empty streets have been a welcome breather for some, they have been catastrophic for others. another business that has always relied on venice's steady flow of visitors is the iconic cafe florian. the coffee house is an international hot spot attracting multiple customers such as andy warhol, charlie chaplin and clark gable. it is one of the oldest cafes in the world, and was due to celebrate its 300th anniversary this year. instead, they have been closed for overfour months.

having been recently reopened, anna tells me how how they have been getting on. we closed the very lat day of carnival, the end of february. has the cafe ever been closed for that long? never, not even during the world war. how much down are you on business — 50%, 60%? i would say, 70%. as much as that? venice relies on tourists. no tourists, no life in venice. there was a complaint, what shall we do without tourists? now, a good proportion of florian‘s clientele come straight from the cruise liners. in fact, in total, those ships account for about 1.5 million extra visitors every

year. but not everyone here is delighted to see them. the recent pause in tourism provided by the pandemic has fuelled local protests calling for the government to seize the moment to turn the tide on mass tourism. this woman is part of a network of over 3,000 venetian residents campaigning to protect the heritage of their city. do you think about the cruise liners? did you see a huge difference or a change during the pandemic because they were no longer allowed to come here? oh, yes, yes, of course. without them, the air was completely more clear, more fresh, more light. but the cruise ships bring a lot of people who must bring money to the city. not so much. people who stay in the cruise ships, they sleep there, they eat there, they buy some really cheap souvenirs, all for one

euro. we want to increase social housing and also to attract investments, to create newjobs, new opportunities that are not only related to tourism, because you cannot find the economy of a place only in one sector, because when this sector is in crisis, the economy of the city collapses. so, do you think it is possible for you to make these changes? because it is big, what you want to do. you need political and existential and economic change. we are very, very motivated and we love the place where we live. and in your life, i think if there are something you don't like, you have to fight to change it. and another venetian doing just that is valeria, founder of venezia

autentica. she has created a platform urging tourists to spend their money in the right places and preserve venice's local culture. 0oh, this looks good, grazie! those are finger foods, they are called ciceti. is this the type of thing you are trying to preserve? absolutely. this is very much the way of life. how much of an opportunity do you think venice now has to restart tourism in a different way? people are going to finally be ok to say that true, it is not ok the way it is. we need to move from the way it is, which is not sustainable, which is destructive, and do something better. are you being a little bit naive here? because, ultimately, tourism is about money,

and you are going up against the machine that is bringing millions and millions of euros into venice. the way things happen now, people were doing tourism business, they are selling the destination. they can make business only as long as there is something to sell. so if we continue that way, extracting everything from venice, and destroying the social and economic tissue, the heritage, the environment. they will not have anything they can sell any more, so now is an incredible opportunity to rethink tourism. and if you want to achieve it, it is now, because tourism impacts everything in the places where we live and travel, so that we can truly build a better world. well, that's it for this week. coming up next time: we are taking a look back

at some of our favourite adventures in spain, including the time krista practised table manners at a recreated medieval banquet. what do i do for a knife and fork? now, trust me, that is definitely worth a watch. and don't forget, you can catch up on some of our past adventures on bbc iplayer. but for now, keep planning your next adventure, and i will see you all very soon. bye— bye! hello there. the heat is continuing to build across much of the country. it's going to be a short—lived heat because the wind direction

changes again by the weekend. but a southerly breeze on thursday and bags of sunshine in the south lifted temperatures to 30 degrees around london. further north, you can see much more cloud where there is some rain too, only 16 in the central area for scotland. that rain is moving away and we have clearing skies and we start with these temperatures, 17 in liverpool, 18 in london, 20 or so in the channel islands where the heat is coming from. we are drawing all of that heat from france out over the channel, heading its way northwards across much of the country. that heat comes ahead of a weather front here, which is slowly pushing in western areas through the day. so, it is not going to be hot everywhere, northern ireland likely to miss out, for example, because on that weatherfront, we have a narrow band of cloud that is going to bring some patchy rain and some of that cloud will head into the western fringes of scotland, into the west coast of wales and the far southwest of england. but ahead of that, lots of sunshine, more of a breeze perhaps for a time, but southerly and southeasterly breeze and the heat pushes

northwards in the scotland. much warmer day in scotland. 28 degrees possible, widely 29, 30 degrees across england and east wells, 34 around the london area. across england and east wales, 34 around the london area. but you may notice the cloud developing into the afternoon and late in the day and into the evening, there could be showers heading across eastern parts of england and those are likely to be heavy and thundery too. the rain coming in from that band of cloud is very light and patchy area and it sweeps eastwards overnight and patchy and it sweeps eastwards overnight and out of the way by the start of the weekend. but we push away all of that heat towards germany and we introduce the atlantic breezes coming in and that means cooler and fresher air. over the weekend, there'll be some sunshine and a few showers, but you can see here on saturday that there are not too many showers, many places will be fine and dry. you will notice a cooler and fresher feel. still, very pleasant for the eastern side of england with highs of 25 in the southeast. for the second half of the weekend, you get a fairly gentle westerly breeze for much of the country, most of the showers in the northwest of the uk,

cloud amounts increasing across england and wales. but again, it is cooler and fresher throughout sunday and those temperatures continuing to slip away and this time, we're looking at higher temperatures in the southeast, around 22 celsius. $z/endfeed.

$z/startfeed. welcome to bbc news, i'm aaron safir. our top stories... president trump now says he doesn't want a delay to november's election but believes postal voting will cause problems. i don't want to delay, i want to have the election. but i also don't want to have to wait for three months and then find out that the ballots are all missing and the election doesn't mean anything. in parts of northern england — coronavirus restrictions are reimposed after a rise in cases. canadian prime minister justin trudeau denies any conflict of interest in awarding a lucrative government contract to a charity with links to his family. and nasa launches

its mission to mars — a rover to retreive rock samples from the red planet. hello and welcome. we start in the united states. president trump has said he doesn't want a delay to november's election just hours after a tweeting it might be a possibility. democrats and republicans united to say the date was enshrined in law and wasn't going to be moved. but speaking at a press conference later, mr trump said the vote might be crooked if postal ballots were used. he offered no evidence for his claim. here's a little of what the president had to say. i don't want to see an election that... so many years i have been watching elections. and they say the projected

winner or the winner