the news. we will have the headlines and all the main stories at the top of the hour, straight after this programme. are you finally in a position to make some money? the big name companies do very nicely out of what you post but have the tables turn can we all make cash without composition if we were smarter about it? website offer fans the ability to pay

their favourite artists and writers greatly. tiktok and facebook have started offering cash to the most popular creators so is there money to be made into the so—called creator economy and how worried are the big beasts about the competition and who is moderating all of this online? let me introduce you to my guests, the co—founder and chief technical officer of patriot. in a few sentences, give us a flavour of what the company is and does? it is effectively a platform for creators getting paid in an ongoing and sustainable way. in return the community get access to content, access to the creators and a safe environment to the community.— to the community. becky is a youtube _ to the community. becky is a youtube influence _ to the community. becky is a youtube influence and - to the community. becky is a i youtube influence and founder of pepper studio. how do you

spot the next big youtube or tiktok star?— tiktok star? the really important _ tiktok star? the really important thing - tiktok star? the really important thing to - tiktok star? the really - important thing to remember is often we're going back to see and looking for things relatable. and more attainable than the typical celebrity. chris has written books about tiktok. it seems that tiktok has come out of nowhere? it has. nobody can be a beneficiary of the pandemic but perhaps tiktok has survived a bit better. we have spent as much time as we did from the stone age. that is quite a statistic? and covering the

creative economy? k. we are going to hear the words creator and influencer quite a lot in the next 25 minutes. i think a few years ago, we would have said instagram influencer and a youtube creator, but i think creator has become the more preferred word now, but i don't think there's a huge difference between them. it really refers to someone who has a following online and is creating content. let me stay with you for a moment on the status quo and what we might be changing from. say, for the sake of argument, someone has an instagram following of 100,000 people. how is she or he making money based on those 100,000 at the moment? the most common way by far is sponsored content, so that's promoting a product in an instagram post or in a story, so that's by far the most popular way people

make money, but creators have really branched out. they're, you know, teaching online courses, starting podcasts, selling merchandise, so there are a lot more ways to monetise, but sponsored content is still number one by far. that status quo, until at least fairly recently, wasn't necessarily going to make a huge amount of money, was it? it depends. it really depends. some people i talk to have a small niche following that they can really convert into buying things and they can make money, so it really depends on the creator. let me bring you in on the others involved — youtube, tiktok — either of those and again you're creating and influencing and let's interchange the words again — how much money are you potentially making? so, there was a study done in 2016 of several million . youtube channels that found i that basically from advertising revenue alone, so that is the adverts that you seel before, during, the videos that you watch on youtube, - for instance, 96.5% of people there did not get over the us| poverty line, they did not make enough money to even earn - a living off that, but, -

as she said, there are lots of other ways that you can. there is the sponsored content and you have the opportunity l also to do collaborations, off—line events. - we are seeing people selling out arenas for boxing events| off the back of their online influencer community, - so many different places. youtube and tiktok of course also starting now to - directly monetise people. but that 96.5% figure, that's quite telling, isn't it? it is. i think this is a really - broadly ranging subject and... the 'haves' have an awful lot of money and they have - the have—nots who are most of us when it comes to thatl creator space and i think that tiktok in particular by tryingl to develop a new way - of doing this where they try and monetise as many people as they can by giving them - a little bit, but there _ are always different platforms, not least patreon as well, - who are kind of offering other alternatives.

a sort of way of spreading out your eggs in many, i many baskets. becky, let me talk to you a moment about when you were a youtube influencer as a teenager under the name of becky cruel, i think. and you did a lot of material which was watched and widely followed, particularly in japan. here's a clip of some of it. n0 audio no audio translation available so, how much money were you making out of that at the time, roughly? it's difficult to say because what happened was i started youtube before ad sense even existed so the intentions behind creating content back then were very different. we weren't going into youtube and seeing people with mansions and massive houses and cars

and things like that. we were just going to youtube to create and be part of the community. but you couldn't rely on it for a steady income? no, i mean, luckily, i was at school, so i still had my parents supporting me, but even though i was making my youtube videos — and my case was a little bit different because the content i was making wasn't fully monetiseable. it contained copyrighted music, which actually i didn't own the rights to and had to look elsewhere in terms of, as we've talked about, diversifying your income streams with regards to social media, so merchandise, fan funding, models such as patreon and other kind of things like that. so, chris, going back to you if the majority of people are not making much, if any, money out of this approach, at least at the moment, how do the social media companies make money out of what people are posting? well, they make money out of our attention. - we are engaged with all- of these creators, we find them really interesting and like to

develop into their lives. - i used to watch becky - when i was younger and from that, basically, they have our attention, so they serve - adverts against that in many instances. i you can buy an advert - on youtube that costs an awful lot of money, you can buy an advert on tiktok that l will be slotted into the feed videos that you see. - those things cost an awful lot. of money to buy for businesses and the money that they makej from that is basically ploughed into profits for the platform. youtube makes billions of dollars in advertisingj revenue every single year off the back of, | essentially, free labour of millions of people. l i was going to say, it is unpaid labour, isn't it, by those of us who are posting stuff? it is, but then, - there's the opportunity. why do people want to become celebrities is the question, - and i think that it's- because there is always this minute, 0.01%, i suppose, | chance of actually making it big and striking it- rich and getting those million—dollar mansions that becky was talking about. - i don't think you're

asking the right person about the celebrity idea, but i see where you're going. sam, i wanted to come to you about patreon in a bit more detail now. because that is, to an extent, meant to change at least some of it, as i understand it. you launched it back, i think it was 2013, with a university friend, jack conte. he was a musician, but was only earning tiny sums on youtube. was that how the idea began, to try and do something differently here? yes, i mean, even for myself personally i had studied... jack and i met in college because we were matched in a creative dorm. but i had studied 15 years of classical piano. my college essay was about how my mum chopped off part of my middle finger in a door hinge, but then i continued studying music and played in carnegie hall. but i didn't decide to do music as my career because at that time certainly you had to be the absolute best to even consider a possible path forward. where this was your life.

and i think nowadays what's fascinating with the internet is that you can connect with these subpockets of communities, directly with your fans, and get monetised. we've talked about how the majority of folks even in the youtube study aren't necessarily making a living, but what we're seeing now is there is absolutely a change in behaviour in understanding that consumers are willing to pay for content that they care about and because they particularly care about specific creators, so that's why it's called the creator economy versus what you have with a gig economy. it's not commoditised. the specific creator that you care about is the one you're willing to support. and your platform is not just musicians, is it? we have all kinds of creators and platforms, — musicians, journalists, people that do photography, a great creator, for instance, in new york who documents the plight of everyday humans, inventors, all kinds of folks who are able to connect to their community. how do the payments work?

if i put something on your platform, who is paying what to whom? it's the direct connection you have with your fans and your community. they want to support both you as a creator and to get access to the exclusive content you are making. right. so, people who want to know more about you because they have heard one thing you have put on your platform and like it, they will invest, if you like, and hope that as a result of doing so they will hear more? absolutely. i would also say what's happening in the whole ecosystem is there's been easier access to creation and democratisation of it. so, you look at tiktok, it's so easy now to create any piece of content and everyone has the chance to make it viral, and that's become more and more true as these tools become more advanced. and you have more access to it. effectively, you have all of these people who want to learn how to become creators and look up to these are the creators and find that

supporting them allows them to get deep into this craft. within that model, is there a monthly subscription option for those who want to go down that road? yes, patreon is primarily about sustainable funding, so most of the options we provide creators allow for a sustainable recurring monthly revenue. ok, so, they know what they're going to get each month and obviously, you're taking a cut out of that, otherwise you won't be able to run it. yes, we take a cut out of the revenues that come through. compared to many other platforms, i would say our take rate is substantially smaller. ok. can you put a figure on what you take? it ranges, depending on the options of what you're looking for. on our platform, patreon, depending on the options it's anywhere between 5% to 8% usually. in addition to that, are you offering attractions to those coming onto your platform, is there sponsorship, marketing, those kinds of things that might be a further attraction for them?

we have added plenty of features like merchandising. kaya mentioned are some of the options creators have today. the key piece of patreon is nothing here is exclusive and you can partake in all these monetisation opportunities even as you are building up a membership sustainable revenue stream in our platform. and you're obviously building up numbers. do you know how many patrons there are at the moment? yes, we have over 8 million paying patrons as of last month when i last checked. we also have over 200,000 creators that are getting paid every single month right now. right, kaya how big an impact you think patreon is having, has already had? yes, i think it works for certain people. i spoke with a creator recently who makes 80% of her income through youtube channel memberships and patreon channel memberships and she said that really works for her because she doesn't want to do sponsored content and push ads in front of her audiences,

so she prefers to paywall content. other people say they don't want to take any money from the audience and they like the ad model, so it really depends on the creator. some have seen success and some haven't. but if you are a traditional outlet — a newspaper ora broadcaster, how do you see the arrival of a concept like this? is this something to be wary of? is this something to try and work alongside? i don't know if it's to be wary of. i think we're seeing this really interesting thing happen now where some journalists are going independent. they have really big twitter followings and loyal audiences and are going off on their own and joining sub—stacks. so i think that's something to watch for traditional news rooms, but i don't know that patreon is really necessarily a threat to news outlets. what of other social media companies, though? we've seen launches of, quote "content creator funds" by facebook, by tiktok. is that what they're trying to deal with now? they're suddenly thinking

we need to do something different here? yes, i think tiktok and the pandemic have just been such big drivers of this. tiktok has totally up—ended the creator ecosystem. as sam mentioned, they have made it so easy for the average person to go viral and garner a big audience and i think that social media platforms are realising that creators drive a lot of engagement and trends, and it's not enough any more to just give them a place to grow an audience. they need to offer them better features and ways to get money, and besides youtube, which used to be the only game in town, there wasn't a way to earn directly from social media networks until the last year or so. becky, what do you make of these new developments? i think there is a really growing trend of creators who are trying to, kind of, almost regain the connection between themselves and their audiences without the platform because at the end of the day,

it's really hard to trust the platforms. you know, changes are being made every single day to the algorithms, how our content is being served to our audiences and it's often done in a very hard to read, almost like black box algorithmic way, which is hard to decipher and decode and you often second—guess yourself and what you're doing. am i doing something wrong, why are my videos not performing very well any more? it can take a very big toll on your mental health as well so i think opportunities for creators to, kind of, regain that connection with their audience in a more direct way is something that's going to be really beneficial going forward. we have talked about making money via social media, but of course, for every well—intentioned musician, there is someone perhaps with slightly darker motives. i have been speaking to cath, who is a reporterfrom the bbc panorama programme.

he has been investigating a new kind of criminal, the fraud influencer. a fraud influencer is someone who has a large following but the difference is the engaging content they are putting out there is fraud. they are promoting this glamorous, criminal lifestyle and sometimes even using social media to sell criminal services, fraudulent services. now, you looked into an influencer called tankz. how many followers does he have online and what are those followers seeing? he has over 150,000 followers across different platforms. tiktok, instagram, snapchat, twitter, and he posts these day in the life videos, day in the life of tankz, day in the life of a clicker — a slang word for fraud — and you can see him glamorising fraud, waving large amounts of cash, wielding multiple bank cards and on instagram he is selling manuals, methods he calls them, on how you can commit fraud. you bought some of these manuals, these guides, to have a look at what was

on offer, so what did you find? i can't go into too much detail because we don't want to teach people how to commit fraud! fair enough. but it came in the form of a cloud storage link, and you click on it and find various step—by—step guides on how to exploit weaknesses in the systems of online retailers, banks, a guide on how to defraud the government's universal credit scheme. he also provided you with links to websites where you can go and buy people's stolen personal information, known as "fulls. " we can hear a little bit from your panorama now. # i'm a london scammer, i see it, i want it, # | click it. ..# this l is the sound of tankz, a fraud influencer. he posts tracks on youtube bragging about scams, while keeping his true identity hidden. he has more than 150,000 followers across various social media platforms. tankz and others like him are oh so openly trading tricks for defrauding individuals, companies, banks and even

the benefit system. now, these fraud influencers use a whole array of different social media platforms, so what did those platforms say when you told them about tankz? i've got to look at my list because we contacted quite a few social media platforms. we contacted tiktok, twitter, instagram, facebook, snapchat, youtube. they all say they don't allow fraud content on their platforms and in relation to tankz per se, his accounts and those respective platforms barring twitter and youtube, they've been taken down. let's get into the nuts and bolts of your investigation to an extent because there was some good old—fashioned journalism going on here. how did you first come across these fraud influencers?

0k, well, i might not look it, but i'm quite young and like a lot of young people, i... you've got a few years' advantage on me, let's put it that way! i hope so! i spend a lot of time on social media scrolling through instagram and snapchat and i kept noticing these fraud posts popping up on my feed and it turns out i'm not the only one because as part of this investigation, i went to my old school to speak to some 16 and 17—year—olds. they said they were seeing the same thing, people glamorising fraud, selling methods on how you can commit fraud, and that's how i came across it and it turned out i'm not the only young person who has seen this kind of thing. and in the documentary, we see you exchanging messages, even phone calls with some of the fraudsters. did that mean using burner phones, fake social media profiles to make sure that you are protecting yourself? yes, so there were times when i was walking around with several burner phones with burner sim cards in them and multiple sock puppet identities online and fake profiles. the fraudsters remain anonymous, so we were doing the same thing to protect ourselves. i know you tracked down

the person who seemed to have been tankz and his own social media posts seem to have been part of that. what did you spot there? what led you to the man you think is tankz? so, that's the problem with these fraud influencers because part of being an influencer means showing your life online and tankz showed a bit too much online. there were little clues in his videos which helped us track him down. for starters, one video gave us a glimpse of his car number plate, which we were able to search official records and identify as a grey vauxhall corsa. another video showed a distinctive patterned carpet which we linked to a student accommodation block in wembley.

the next step was to go to that student accommodation block, wait for the vauxhall corsa to arrive and take pictures of tankz. in terms of his name, that was an old ebay account account called we are tankz and when you look at the seller information you can see the real name of the ebay seller, luke josef. that name appears once again in an apple music track copyrighted to luke josef. but it's tankz singing. all of these clues put together makes us believe that tankz may be a student from london by the name of luke josef. so, having put all those clues together, what did you then do with the results of the investigation? are police, for example, now pursuing some of these fraud influencers? in terms of the police, i'm not sure what they're doing. that's definitely one for them. kafui 0kpattah, speaking to me a little earlier.

speaking to me a little earlier about panorama: hunting the social media fraudsters is available now on iplayer. 0nline harm is a big issue at the moment. there is the fraud we have just heard about, in locations in the shooting in plymouth in the last week or so about radicalisation online. what are the social media companies doing about this just now? they're focused on content moderation and this - is a perennial problem - because for as long as there have been social media i platforms there have been issues of inappropriate i content or radicalisation through inappropriate consumption. - youtube, tiktok, instagram, facebook, twitter, all- of the above use a combination of either computer technology, j artificial intelligence, j which basically combs through what you say, - what you write, to try and find out, you know, inappropriate words and things like that. and try to take them down i and also human moderators. this is the human side i of social media, we pay an awful lot of poorly— contracted, poorly paid workers to try and deal with some l

of the messes that we have on social media. they have limited success i in taking down some of this content and that'sjust simply because there i is a torrent of it. this is a massive fire . hose full of information that is being posted everyl single day and it is difficult to keep on track, although journalists like us often i try to keep them a bit more honest than they are. - how does patreon tackle this particular issue? it is interesting, chris mentioning the human moderation. we do want to take a human outlook on this and we don't necessarily want to be the arbiters of what art is or isn't, we believe in a diversity of opinions. but as i led, you know, in explaining what patreon was at the very beginning, we also want us to foster safe communities, so i think for us there are certain types of behaviours that are very explicit. actually, i thought initially when you were talking about fraud it was committing fraud against your community. sometimes, you know, telling them to pay you in order to get financial independence or something like that.

but for us in particular there are certain things around hate speech or around bullying or doxxing, where you expose someone's address, that are just lines that do not support any sort of safe community. becky, i know you recently gave evidence to a select committee enquiry at westminster about this and about influencers? what did they want to know? it's really great that the government is taking more interest in influencers and social media in general and this was an enquiry into influencer culture, and they wanted to investigate the power of influencers on social media, how does influencer culture operate and also crucially about regulation, in particular with advertising. it's been, kind of, a few occasions over the past ten years, i would say, since influencers in marketing and advertising with social media has emerged that we have had a few incidences where people have got in trouble, and this is the crucial thing that i think connects all of this

is the internet and social media and influencer culture itself is moving so quickly that the rules really haven't been written yet. we're playing a catch—up game where everything has to happen before we then decide how do we want to regulate it and how do we want to enforce it, and so these conversations being had in parliament at the moment hopefully are going to give us a little bit more concrete direction into how we can make the internet a safer and fairer place for everybody. that is all we have time for today, so thank you very much to all of our guests who have taken part in the media show. sam yam, co—founder of patreon, thank you. kafui 0kpattah, reporter at the information. reporter information, becky flint, youtube influencer and found of pepper studio, author of tiktok boom, chris stokel—walker. and earlier, we heard from kafui 0kpattah from panorama. we will be back at the same time next week with the media show. thank you very much for watching and goodbye.

hello there. after the rather cloudy weather we had to contend with last week, this week does promise something just a little bit brighter. certainly it will be largely dry with some spells of warm sunshine. having said that, no heatwave on the way temperatures will be nothing exceptional for the time of year, but the high pressure firmly building in and taking control of our weather. that is why it will be mainly dry and settled but the winds around high pressure flow in a clockwise direction so we will pull out air down from the north and not tapping into any of this heat across parts of southern europe. as we head through monday, we will start off with a lot of mist and murkiness and a lot of cloud around, but much will break up to reveal some spells of sunshine. i think it will stay a little misty and murky on some western coasts and it will be another quite grey and gloomy day across shetland. a small chance for a shower over high ground in western scotland, wales and the south—west but most places

fine with light winds, some spells of sunshine so not feeling too bad. up to 2a degrees in parts of western scotland. as we head through monday evening, any showers that do crop up in the west will fade and it's going to be dry with clear spells but areas of cloud. in this area of cloud here may well work into parts of eastern england and perhaps into the midlands and then continue its journey westwards as we head through the day on tuesday. so it could cloud over a little bit across some parts of wales, perhaps even with the odd spot of drizzle. some misty and murky weather clinging to northern and western coasts but, elsewhere, tuesday will bring further spells of sunshine. high temperature again across western scotland, parts of northern ireland as well. up to 2a, possibly 25 degrees. wednesday, a similar sort of day and the best of the sunshine in the west, more cloud filtering into eastern areas and also there is noticeable northerly wind starting to develop close to eastern coasts so that will highest temperatures once again out

towards the west. a change as we head towards thursday, an area of high pressure is likely away northwards allowing a frontal system to work into the picture. not a lot of rain with that, but a lot of cloud into eastern areas and coupled with that strong northerly breeze that will feel really quite cool for the eastern coast. not quite as cool further west, but even here temperatures are coming down a little as we head towards the end of the week.