with staff shortages. airlines including tui and easyjet are among those to make cancellations, although most customers are being given advance notice. one minute, you're looking forward to getting away, and the next minute, everything just comes crashing down around you. it's the not knowing what to do. that's the worst part. we don't know where we stand. the government says the responsibilities of the travel industry— responsibilities of the travel industry to sort out these issues. the us is to provide ukraine with advanced rocket systems — moscow warns it increases the risk of direct confrontation with washington. the deputy prime minister dismisses claims borisjohnson

will face a leadership contest, despite growing resignation calls from tory mps. the west ham footballer kurt zouma is sentenced to 180 hours' community service for kicking and slapping his pet cat. and i'm here at buckingham palace, where major preparations are under way for a four—day celebration of the queen's platinum jubilee. a group of stalwart royal supporters have spent the night camping out on the mall, determined to get a good view of tomorrow's trooping the colour. and a historic handshake — we look back at the queen's role in northern ireland after the troubles. and coming up on the bbc news channel. england's new test cricket era begins with a debut for durham fast bowler matthew potts in the first test against new zealand at lords.

good afternoon and welcome to the bbc�*s news at one. flight cancellations are continuing at british airports — as the industry struggles with staff shortages. british airways has dropped 124 short—haul services from heathrow today, but says passengers were given advance notice. the transport secretary grant shapps says he hasn't seen enough progress in tackling the disruption — but airlines have blamed the government for tough covid restrictions and a lack of support. unions have warned that the situation could get worse before it gets better. our correspondent, dan johnson, reports. as danjohnson, reports. you can see, the case is pac everything as you can see, the case is packed, everything ready to go, but we have nowhere to go. everything ready to go, but we have nowhere to 90-— everything ready to go, but we have nowhere to go— nowhere to go. steve's bags are acked, nowhere to go. steve's bags are packed. he _ nowhere to go. steve's bags are packed, he said _ nowhere to go. steve's bags are packed, he said goodbye - nowhere to go. steve's bags are packed, he said goodbye to - nowhere to go. steve's bags are packed, he said goodbye to the | packed, he said goodbye to the parrot, but there was a nasty surprise very early this morning. the e—mail came through at two o'clock this morning. his

the e-mail came through at two o'clock this morning.— the e-mail came through at two o'clock this morning. his flight to c rus o'clock this morning. his flight to cyprus was _ o'clock this morning. his flight to cyprus was cancelled _ o'clock this morning. his flight to cyprus was cancelled by - o'clock this morning. his flight to cyprus was cancelled by tui - o'clock this morning. his flight to i cyprus was cancelled by tui because of what they call operational disruption. of what they call operational disruotion-— of what they call operational disrution. , , , disruption. does ruin peoples enjoyment — disruption. does ruin peoples enjoyment and _ disruption. does ruin peoples enjoyment and chance - disruption. does ruin peoples enjoyment and chance to - disruption. does ruin peoples enjoyment and chance to get| disruption. does ruin peoples - enjoyment and chance to get away. we have been working so hard for a long time. ., ,_ have been working so hard for a long time. . . �* , have been working so hard for a long time. . �* , ~ time. easyjet and british airways have also cancelled _ time. easyjet and british airways have also cancelled flights, - time. easyjet and british airways - have also cancelled flights, meaning more disappointed passengers. others are queueing at the airport because of a shortage of security staff and baggage handlers holding everything up. this co—pilot took matters and luggage into his own hands to speed up luggage into his own hands to speed up loading his plane. it has been hard to recruit more staff after so many were laid off during a pandemic. government ministers say they will meet airline and airport bosses but it is up to the industry to sort this out. the transport secretary claims that operators have oversold flights and holidays and that has not gone down well. we are in a difficult — that has not gone down well. we are in a difficult situation. _

that has not gone down well. we are in a difficult situation. to _ that has not gone down well. we are in a difficult situation. to have - in a difficult situation. to have the government blame us for something that they could so easily have supported, but very heavily the night, they close their eyes to us, they close their doors, they wouldn't listen, and now when it comes to a situation that we have now, they point the finger back on us, when we asked for help in the first place. us, when we asked for help in the first place-— first place. steve got a couple of e-mails first place. steve got a couple of e-maiis from — first place. steve got a couple of e-mails from tui _ first place. steve got a couple of e-mails from tui saying - first place. steve got a couple of e-mails from tui saying that - first place. steve got a couple of e-mails from tui saying that his| e—mails from tui saying that his plight has been rebooked for tomorrow, not to paphos in cyprus part two rhodes. {line tomorrow, not to paphos in cyprus part two rhodes-— tomorrow, not to paphos in cyprus part two rhodes. one minute you're lookin: part two rhodes. one minute you're looking forward _ part two rhodes. one minute you're looking forward to _ part two rhodes. one minute you're looking forward to getting _ part two rhodes. one minute you're looking forward to getting away, - part two rhodes. one minute you're looking forward to getting away, the next minute everything comes crashing — next minute everything comes crashing down and it is the work not knowing _ crashing down and it is the work not knowing what to do that is the worst part, _ knowing what to do that is the worst part. we _ knowing what to do that is the worst part, we don't know where we stand. dan johnson, bbc news. let's go live now to our correspondent, katy austin, who's in manchester. katy, how did this situation arise? it has been clear since before easter that some airports including manchester were struggling to cope with the volume of passengers

returning after travel restrictions were lifted. a major issue is staffing. the industry were so many people during the pandemic. and now they say things are improving in some areas like security. they have tried our best to recruit, but we have seen a number of airlines making advance cancellations. the point of that they say is to make the system more resilient and reduce the system more resilient and reduce the chances of last—minute disruption, but that is scant consolation if your plans have been affected or cancelled by that. tui was putting its cancellations down specifically really to a shortage in baggage handling, which it contracts out to another company, and i have been speaking to expert recruiters in the aviation industry and they say that baggage handling is one of the problem areas now, along with other roles like cleaning, even. they say that it is a really tight labour market. everyone is trying to recruit at the same time. many workers left for other industries during covid and they don't have the

same pool of european workers that they had before brexit, so, while they had before brexit, so, while the picture is improving, they say, there isn't a quick fix. ministers have accused the industry of overselling. they say that they have had time to prepare. but businesses haveit had time to prepare. but businesses have it back, saying actually they have it back, saying actually they have done their best to recover after a punishing two years when there were two years of unpredictable and they would say very harsh travel restrictions imposed by the government, and they point out that most passengers are being able to getting away on their holidays, find, without problems. == holidays, find, without problems. -- fine holidays, find, without problems. —— fine without problems. the united states has confirmed it's sending an advanced multiple launch rocket system to ukraine to bolster the country's defences against russia in the east. moscow has condemned the move, saying it risked direct confrontation between russia and the united states. russian forces are now said to be in control of around

70% of severodonetsk, a strategically important city. from kyiv, joe inwood reports. slowly, severodonetsk seems to be slipping from kyiv�*s control. street by street, one basement at a time, the russians say they are taking the city. these fighters, thought to be chechen, posted a video on social media, appearing to show them taking the state security headquarters. "have the engineers checked that?" one asks. "not really, it's not clear what is inside," his colleague replies. what is clear is that russia is taking this city, with the ukrainian governor saying his forces are pulling back to more defensible positions. it is maybe why president zelensky made this call. translation: everyone at all levels must now be lobbyist _ for the supply of modern, heavy weapons and artillery to our state. all those systems that can really speed up the victory of ukraine.

and his call was answered — with us presidentjoe biden announcing a package of military support that includes these — gps—guided long—range missile artillery called himars. if delivered, they would be game—changing, but there will be restrictions on their use. as the president said, we won't be sending long—range rockets for use beyond the battlefield in ukraine. while us support has been crucial, there has been much criticism here in kyiv of the role of germany, with the suggestion that europe's largest economy has dragged its feet, especially on providing heavy weapons. well, today, chancellor olaf scholz said that will change and they will provide something called iris—t. he said it is the most high tech air defense system in the german arsenal. in the city of slovyansk you can see why protecting the skies is a top priority for ukraine. this block was hit by russian missiles. three people's lives might have been saved had the city been

better protected from above. translation: i felt devastated. where is this all coming from? will it end? we were living very well. quietly, calmly. and now i don't understand what is happening. while in the city of kharkiv even though the shelling has mostly stopped, they are still making grim discoveries. both bodies are here, he says. the true cost of this invasion is still yet to emerge, and as long as the fighting continues, it will continue to grow. joe inwood, bbc news, kyiv. borisjohnson has insisted he is not in breach of the ministerial code, after his ethics adviser said the prime minister's fine for breaking lockdown rules raised "legitimate questions" about whether he'd failed in his duty to comply with the law. our political correspondent, jonathan blake, reports.

the prime minister and his independent standards adviser, lord geidt. the two have clashed over borisjohnson's handling of parties that broke lockdown laws. after the prime minister was fined for this gathering in the cabinet room on his birthday two years ago, there was a legitimate question, lord geidt claimed, about whether he'd broken the ministerial code. i take full responsibility for everything that took place on my watch. not so, says borisjohnson, who insists his apology to the house of commons for unwittingly breaking the law meant he'd complied with the code. and ministers agree. the vast majority of viewers want us focused on the job and the priorities that they care about. and that's why i'm saying, look, these were significant issues, but we've had a whole range of accountability and transparency around it. very happy to answer the questions on lord geidt. i don't think this ends in a leadership challenge. borisjohnson is putting all this down to a misunderstanding, blaming poor communication. but it's clear lord geidt

was unimpressed with the prime minister's failure, as he saw it, to explain himself and how getting a fixed penalty notice meant he was still complying with the ministerial code and the overarching duty ministers have to abide by the law. the row seems to be settled for now, but it's come at a tricky time for borisjohnson, as in the last few days, more of his own mps have called publicly for him to go. ministers dismissed calls for the prime minister to resign. a great leader, the country is lucky to have him. and some backbenchers argue now is not the time for a leadership contest. myjudgement at the moment in this very serious situation that country faces itself in is that we should continue with the present prime minister. we can't expect to bej able to deliver policy, to deliver change to the people that need it the most, _ if we are at the same time changing our government, you just can't do both. yesterday the prime minister took questions from mumsnet users who questioned his honesty. she'd like to know why should

we believe anything you say when it has been proven you're a habitual liar? well, first of all, i don't agree with the conclusion. the best way for me to answer that is to say, look at what i get on and deliver, and what i say i'm going to deliver. lord geidt, we're told, is not planning to resign over the prime minister's handling of partygate, but labour say he should and accuse borisjohnson of ignoring his advice. i think he should consider his position, given that he's advised the prime minister constantly, according to his report yesterday, to do the right thing and explain why the prime minister has not abided by his own ministerial code in terms of having a fine from the metropolitan police. ministers may want to move on from partygate, but the political fallout continues. our political correspondent, jonathan blake, is at westminster. how much impact will these latest

events have on the pm's leadership? i don't think this spat with his stand is advisable seal boris johnson's fate either way, especially now that it seems that lord geidt is not going to resign over this, which would indicate that he considers the matter closed. boris johnson's he considers the matter closed. borisjohnson's critics, may he considers the matter closed. boris johnson's critics, may see he considers the matter closed. borisjohnson's critics, may see it as further evidence of what they view as a dysfunctional operation in downing street, or a prime minister with little regard for the rules, but mrjohnson's supporters say that he has answered lord geidt�*s questions and that should be the end of it. the question, then, is how much of a difference does it make to the conservative mps who are away from westminster this week, back in their constituencies and in many cases mulling things over in the wake of the sue gray report and the end of the police investigation, considering the prime minister's position. since that report was published last week, doesn't have come out and call publicly for the prime minister to go, taking the

total number to 28, and there would need to be 5a to trigger a no—confidence vote and the only person who knows the exact number is sir graham brady, the chair of the i922 sir graham brady, the chair of the 1922 backbench committee, who is as usual keeping that number firmly to himself. ., ~ usual keeping that number firmly to himself. ., ,, , ., usual keeping that number firmly to himself. ., ,, ., ., usual keeping that number firmly to himself. ., ., ., himself. thank you, jonathan blake in westminster. _ research published in the british medicaljournal suggests violent incidents at gp surgeries, recorded by police, nearly doubled in five years. there were more than 1,000 incidents last year. 182 resulted in injury. the royal college of gps has called the findings �*unacceptable'. our health correspondent, dominic hughes, joins us. this data comes from freedom of information requests responded to by 70% of police forces across the uk. they have said that over the past five years violent incidents increase by more than 1000 in the last year, that was up by 200 on the previous year, and has nearly

doubled in that five year period. there has also been a significant increase in incidents such as vicious letters, e—mails, cyber bullying, stalking and harassment at surgeries and health authors. doctor gary howson is a gps speaks for the royal college of gps and says that whilst the vast majority of patients support the work of gps and staff were working under extreme stress at the moment, when abuse happens, it is very distressing. "i think most gp teams will reflect that the people who are at the brunt of the abuse are our reception teams. they're at the frontline and patients come in and if they get aggravated by the fact they can't get what they want when they want, quite often they start screaming or shouting, threatening violence or damage to property or staff members. and certainly as a gp, i've been spat at on one occasion and it'sjust really distressing. so, gps and doctors say there are several reasons behind this rise in aggression towards them. they say

many patients are frustrated at the increased use of remote telephone consultations, there are fewer gps doing more and more, so people are finding it harder to get the care they need as and when they need it, plus, they point the finger at some sections of the media promoting this false idea that gp surgeries were actually closed during the pandemic, and they say that they have stoked anger towards gps around the issue of face—to—face consultations. the department of health and social care in england has condemned any violence towards gps and their staff and said that they have taken measures to protect them, by increasing the maximum sentence for assaults on emergency workers, but we reported yesterday, there are vast shortages in some areas of the country for gps, and doctors say that this is not going to help that issue. ~' , ., that this is not going to help that issue. ~ , ., , that this is not going to help that issue. ~' i. , . . issue. like you very much, dominic use. -- issue. like you very much, dominic use- -- thank _ issue. like you very much, dominic use. -- thank you _ issue. like you very much, dominic use. -- thank you very _ issue. like you very much, dominic use. -- thank you very much, - issue. like you very much, dominic i use. -- thank you very much, dominic use. —— thank you very much, dominic hughes. our top story this lunchtime. flight cancellations continue

as the travel industry struggles with staff shortages. coming up: the media regulator ofcom says tech firms must do more coming up on the bbc news channel. ukraine are in scotland to play their first competitive game since russia's invasion. a place in the world cup is at stake with the winner playing wales on sunday. the bunting's going up in streets across the country as final preparations are made ahead of four days of celebrations that start tomorrow for the queen's platinum jubilee. a host of events are planned nationwide, with communities throwing their ownjubilee parties and activities to mark her majesty's 70 years on the throne. my colleague reeta chakrabarti is outside buckingham palace. all the preparations are well advanced by the look of it. yes, the whole area around buckingham palace is a hive of activity, with people preparing frantically for the official events —

tomorrow's trooping the colour and the lighting of beacons across the country and indeed across the commonwealth. the stage here is all set for the platinum party on saturday — there is already a dedicated band of royal enthusiasts who've been camping out overnight to secure their place on the mall and to witness this moment in the country's history. well, this platinumjubilee is a chance to look back at some of the momentous events and changes that have taken place in the last 70 years, in all the nations of the uk. and they include the queen's significant role in the northern ireland peace process, which is being remembered on both sides of the irish border this week. her cousin, lord mountbatten, was murdered during the conflict — but she made hugely significant gestures to re—build relations between britain and ireland. chris page has been assessing her contribution. when we're defining the queen's place in history, the art of diplomacy will surely be paramount, particularly

on the island of ireland. to be on the throne and to witness that there was the opportunity for peace in ireland, i got the impression that that was incredibly important to her. the newsreels of her early visits to northern ireland focused on public euphoria. but beneath the devotion, there was tension. the conflict, known as the troubles, was largely about whether northern ireland should stay in the united kingdom. but in 1993, the first ever meeting between an irish president and a british monarch helped to create the climate for peace. it was a very big step when the queen invited me to come and have tea with her in buckingham palace. and the symbolism of that, two heads of state, two women equal in office standing there, it meant a huge amount.

and i mentioned that i would love if she could come and visit, how her eyes lit up! that wish was fulfilled 18 years later. the queen's state visit to ireland was laden with historic healing gestures. when the queen went to our garden of remembrance, which honours many who fought against the british empire and britain, when she bowed her head in that particular way, and she knew exactly what she was doing, and it was very emotional, you know. because... ..it kind of symbolised that she profoundly understood that we needed to become good neighbours. the sovereign herself was touched by the tragedy of the troubles. in 1979 her cousin, lord mountbatten, was killed in an ira bomb attack on his fishing boat. but 33 years on, the queen shook the hand of a former commander in the paramilitary group. by then, martin mcguinness was northern ireland's deputy first minister.

the man who stood next to them remembers the magnitude. even though it only lasted seconds, i think you could not help but have known that you were in a moment of significant history. i remember saying to myself, i was going to take time, almost in slow motion to watch this happening. it was a demonstration of the cementing of the peace process. the queen's relationship with northern ireland reflects a story which is harrowing and hopeful. the local artist who painted this wanted to capture how she'd chosen to draw a line under a painful past. here was the british head of state, very aware that this was an irish painting of her. the queen, who, having suffered personal loss through the troubles here, reached out the hand of friendship. chris page reporting there. as well as considering the past, there is great excitement

here in the present — my colleague helena wilkinson is down on the mall — tell us what's going on? the celebrations do not officially begin until tomorrow but hundreds of people have already gathered here and some of them are tourists. he spoke about royal enthusiasm and some have pitched tents close to buckingham palace to get that prime position for what will be this historic occasion. the first event tomorrow will be trooping the colour followed by the traditional balcony appearance by members of the royal family and then after that 1500 beacons will be let across the uk and the commonwealth. the nearest is closest to you and it includes recycled steel trees and we will have a special ceremony tomorrow evening to light that beacon and

members of the royal family will attend that special service. helen wilkinson, many _ attend that special service. helen wilkinson, many thanks. - the festivities start tomorrow and we will of course bring you full coverage of each day as the uk celebrates the queen's unprecedented 70 year reign. the premier league footballer kurt zouma has been ordered to carry out 180 hours of community service, and banned from keeping cats for five years, after he admitted kicking and slapping his pet cat. a video of the attack was posted on the snapchat app. zouma had blamed the family pet for damaging a chair. our correspondent, matt graveling was at the hearing. what happened in court? districtjudge susan district judge susan holden districtjudge susan holden called the incident in february a disgrace and she told kurt zouma her cat looked to you to care for its needs

but instead you caused it unnecessary harm for your own amusement. thejudge recognised both kurt zouma and his brother yoan had shown genuine remorse and had also received death threats online. yoan was handed 140 hours of community service. kurt zouma the judge said was a role model and should have acted differently has already been fined £250,000 by his club west ham and lost a sponsorship deal with adidas. today west ham said they condemned any form of animal abuse and cruelty but they help now the court has reached this decision that will give people the chance to allow him the opportunity to learn from his mistakes and move on with his life. the rspca told me the video had been widely shared online and they had a lot of similar abuses taking place to cats. they say they have the sentence will be a reminder that all animals should be treated with respect and kindness. kurt zouma's cats are now in the process of being rehomed and the brothers

were told they have to pay almost £9,000 in costs, something we have been told kurt zouma will be paying. a new study suggests changing cervical screening from routine three—yearly checks to five—yearly ones is as safe and will not mean cancers are missed. the change is possible thanks to a better lab test for smear samples. it checks for an infection called hpv — the cause of most cervical cancers. the head of media regulator ofcom says tech firms must do more to protect women online, after its report revealed they were more likely to be victims of online abuse. only 42% of the women in its survey said they felt comfortable about speaking freely online. ofcom is set to become the regulator of social—media platforms as part of the government's 0nline harms bill. our technology editor zoe kleinman reports.

# take me back to summer time... #. 24—year—old scots folk singer iona fyfe uses social media to promote her music. but she gets a lot of online abuse. she says the comments can be relentless, distressing and scary. when it's a prolonged, extended pile—on, it really does get to you. you question your self—worth, you question your talent, you question if you're good enough. i think that's really sad. a report out today from the regulator ofcom has found that women in the uk experience more abuse than men online, are more distressed by it, and are less likely to feel they can speak freely on the internet. iona wants to keep her voice. i don't think we should be bullied out of the room. i've worked really hard to create a platform for myself, whether that be for music orfor voicing my opinions. but it seems that a lot of people just want to tear us down. dame melanie dawes is the head of ofcom and she says the tech companies need to do more to protect their users.

too many companies prioritise growth and revenues over user safety, and don't actually think enough about the impact on the frontline user who's actually on their service. once the online harms bill gets through parliament, ofcom will have the power to issue big fines if the tech firms don't act quickly to remove harmful content. it's really important that they get women's voices in there up front when services are being designed, rather than trying to retrofit safety later when it's much, much harder. ofcom's media habits report gives a colourful snapshot of the life of uk adults online. we spend an average of four hours a day online, mostly on our phones. our most used apps are facebook, whatsapp, messenger and instagram. nine out of ten of us use amazon, and 2.5 million of us are still playing the 10—year—old mobile game candy crush saga. the social networks do have a number of tools for finding and removing harmful content, including human moderators, automated systems, and of course there's

also the block button. but ofcom and plenty of the internet users it's spoken to, want more to be done. zoe kleiman, bbc news. it's going to be an emotional evening at hampden park tonight when scotland host ukraine in a world cup play—off semi—final. it will be ukraine's first competitive fixture since russia invaded in february. 0ur sports correspondent, jane dougall, is in glasgow. the ukraine side will be assured of a warm welcome? yes and it is going to be undoubtedly a very emotionally charged match. the circumstances are unlike any other. 2000 ukrainians who have sought refuge across britain will travel here to support their team and the country and the singing of the ukrainian national anthem before kick—off is expected to be a particularly poignant

moment. leaflets with english translation of the anthem will be handed out so the entire stadium can sing along if they want to. that will be a special moment for the players any of whom are based in ukraine but have been given special permission to leave the country and take part in a month long training camp in slovenia and then travelled here to glasgow in preparation for the match. nine of the ukrainian squad played football outside their home country and that includes manchester city phil foden who became very emotional during the pre—match conference and spoke about the impact of the war and also said he helped people back home would be able to see the squad play. i'm pretty sure that all ukraine who has this opportunity is going to watch us. and we're going to feel this support, that is 100%. and like i said already many times, to be fair, you know, we can speak a lot, but we need to do it on the pitch.

so that is what we are going to try to do. this match was postponed in march obviously because of the invasion from russia. the sfa hastily arranged a friendly match at a charity match between poland and scotland the proceeds of which went towards helping the victims of the ukrainian war. so the sfa feel they have been very supportive and the scotland squad also say that but they say when the whistle goes for 90 minutes or sentimentality will be put to one side as scotland try to get one step closer to qualifying for a world cup for the first time since 1998. time for a look at the weather. here's alina jenkins. we need street party weather! there will be some showers around. some showers this afternoon. not as many