this is bbc news, i'm shaun ley. the headlines at 2pm... an increase of three quarters of a percentage point, as it struggles to contain inflation. if we do not act forcefully now, it will be worse later on. and as the forecast we are publishing today shows, it is a tough road ahead. the second report into the manchester arena bombing in 2017 is expected in the next hour and is likely to be highly critical of the response of the emergency services. the former pakistani prime minister imran khan was shot first reports suggest he was hit in the foot and injured,

interest rates have gone up by three quarters of a percentage point, the biggest increase for more than 30 years. it pushes the base rate up to 3%, as the bank of england tries to control inflation. it's the eighth rise in a row, meaning higher mortgage bills for many homeowners. meanwhile the bank has also warned the uk could be on course for its longest recession since reliable records began, over a century ago. our economics correspondent,

andy verity, reports. it is the biggest interest rate rise in a third of a century. the cost of living has been rising at its fastest rate for a0 years for global reasons but the bank of england is trying to prevent runaway inflation from becoming embedded in the domestic economy. these are big changes, they have a real impact on people's lives, so why are we doing it? and why are we doing it now when so many people are already struggling with higher energy and food prices and other bills? quite simply we are increasing the bank rate because inflation is too high. it is ourjob to bring it down. in the past half—century, the interest rate has been much higher, but this year's rises mark the end of 13 years of what was supposed to be temporary emergency low rates, but they were kept there because under the policy of austerity economic growth was so weak. inflation can be caused by higher costs like the price of oil

but it can also be made worse by high demand. too much money spent by households and businesses chasing too few goods. the idea behind raising interest rates is to make it more expensive to borrow and to spend, and that should limit the amount of buying activity, reducing the upward pressure on prices. the risk is too far, too fast, you can make any recession even worse. thousands of families have already been hit hard. in north london, this man earns a good wage in the transport and logistics company but he's worked out that by next year his costs will have jumped by over £750 per month. one week i was really bad, kind of down, my wife telling me don't worry, we will do it somehow. he was paying 1.38% on a fixed rate mortgage thatjust expired, but the best rate he could move on to was 4.61%,

£371 extra per month. this is the reality. we were saving money, we didn't go for a holiday the last two years. haircuts we do minimum, occasionally i start shaving to save £20. if i am again not doing stuff like holidays and stuff, still i probably need £200. that means you have to start touching your savings, which are not comfortable. after the mini budget, markets were expecting the bank of england to raise rates to a peak of more than 6% next summer, but since the resignation of liz truss and kwasi kwarteng, it is expected to be 4.7%. the bank of england has raised interest rates this quickly, just as it says we are already in a recession expected to last until 202a. if on top of that the government raises taxes or cut spending too

soon or too severely, ordinary families will again have to pay notjust through higher bills but higher unemployment. andy verity, bbc news. well, in the past hour the chancellorjeremy hunt has been speaking to reporters. let's hear what he had to say. what my party has done is put in place a new prime minister, we also have a new chancellor of the exchequer. today's news is going to be very tough for families with mortgages up and down the country, for businesses with loans, but there is a global economic crisis, the imf, the international monetary fund, say a third of the world economy is now in recession and the best thing the government can do if we want to bring down these rises in interest rates is to show that we are bringing down our debt and families up and down the country has to balance their accounts at home and we must do the same as a government. well, labour's given their reaction. shadow chancellor rachel reeves highlighed the impact on both families and businesses.

it is incredibly concerning the forecast from the bank of england about the contraction of the economy and that we are already potentially in recession. families are already incredibly worried about what is happening in the economy with higher prices for everything and no economic growth to be seen. the government have had 12 years and what have we got? low growth, low productivity and a cost of living crisis. labourare productivity and a cost of living crisis. labour are possibly is planned to provide the need to tackle the cost of living crisis with an expansion of the windfall tax and enter grow the economy, investing anyjobs of the tax and enter grow the economy, investing any jobs of the future, clean and green technologies, life sciences, we have had potential as a country and this government is not eating those opportunities. susannah streeter, financial commentator and broadcaster, joins us now. good to speak to you again. this is hardly a surprise but there are some

signs of hope in the projection of how interest rates are likely to rise in the coming months. yes, certainly. _ rise in the coming months. yes, certainly. the — rise in the coming months. yes, certainly, the bank _ rise in the coming months. yes, certainly, the bank of _ rise in the coming months. 133 certainly, the bank of england for now is not for turning but we are expecting now from the indications that the governor made that interest rates won't peak at the level that was expected just after the disastrous mini budget and in fact could come in lower, than the financial markets have been flicking a short while ago. this morning, the expectation that rates will peak at 4.6%, it actually could come even lower than that. what the bank was indicated today depends on what their reading was and what the financial markets were expecting at that current time but the expectation is they will come in lower than 5%, so that is one percentage point lower than just after the minimum

percentage point lower than just afterthe minimum —— mini budget. even at 5%, it is still going to be extremely painfulfor even at 5%, it is still going to be extremely painful for anyone on a tracker mortgage, that has to see their borrowing costs really mount up their borrowing costs really mount up dramatically, or those people coming out of a fixed—rate ultracheap two—year deal. however, with a recession looming, it is going to be possibly we might cd flesh and re—forces coming in, so for example, if unemployment rises, as the bank is forecasting, to more than 6%, that should ease certainly the wage pressures that we have seen, which have caused inflation to keep spiralling upwards. what seen, which have caused inflation to keep spiralling upwards. what about the im act keep spiralling upwards. what about the impact on _ keep spiralling upwards. what about the impact on savers _ keep spiralling upwards. what about the impact on savers and _ keep spiralling upwards. what about the impact on savers and those - keep spiralling upwards. what about the impact on savers and those who | the impact on savers and those who have to live on the investments that are made and the interest rate they get, a lot of people who have retired will get a mortgage pension pot that they are drawing on, how much is this actually going to flow through to them, because a lot of

savers talk about the frustrations they felt that interest rates have been so low because of the impact on their savings, been so low because of the impact on theirsavings, making been so low because of the impact on their savings, making the increases often negligible?— often negligible? absolutely, certainl , often negligible? absolutely, certainly, banks _ often negligible? absolutely, certainly, banks and - often negligible? absolutely, certainly, banks and lenders | often negligible? absolutely, - certainly, banks and lenders have been slower to pass on those increases in interest rates to savers than they have two borrowers and that is partly because they have been benefiting from the pandemic savings. they have not had to attract new savers quite so much. but certainly with this rate rise, you will see it feeding through but interestingly, banking shares have fallen back today because of some disappointment that the fact that interest rates might not rise quite so steeply and they will not be able to make so much money from passing on those higher rates in terms of the offers that they put on those savings accounts. there are also lending to consumers and companies. but they will go up a little bit.

some relief there at least, but i think more pain is going to be felt in terms of borrowing because of course it is notjust be households, it is the companies as well. a lot of companies have taken on pretty high levels of debt in this era of ultracheap money and when they come to renew those deals with lenders, they will find it a lot more expensive, so likely to be more conservative and how they spend, which could have an impact on how they grow in the future. which again will have an impact on just the they grow in the future. which again will have ar the act on just the they grow in the future. which again will have ar the bank 1 just the they grow in the future. which again will have ar the bank of 1st the in press the a shallower recession longer a shallower recession but ~ longer one. ;hallower recession but ~ longer one. while ver recession but ~ longer c it. while ieggcéssien but . c, longer c it. while i a f*3£§;:sien but . c, longer c it. while i a 5255 time but . c, longer feed aihile 5 a 5255 time but . c, i think to feed through. we are seeing lots of different forces hitting the uk at the same time. we have got high and inflation and also

we had sluggish growth going h�* as ,, , have got high and inflation and also we had si impactgrowth going h�* as ., , iiil in want to �*have �* have grow so merge 1—7 we have i come l, of h of why likely a longerfor it longer for it recover longs of)r it recover l( to; of)r it recover l( to; of) at recover lttozof)at reco of weigh we will weigh on we will higher jh on we will they h’jh on we will they might|we will so they mi-wlf—sc 7777, 7- they miwutf—sc 7777, 7- they miwut in 0 ——fl7 yea rs' years' time, we could be looking a scenario with at a very different scenario with lots of deflationary pressures entering the economy during a recession and in be recession and in fact it could be deflation which could be the the rather than

in the future, rather than inflation, which we currently have. what a gloomy thought. thank on our website at bbc.co.uk/news at 3.30, we will be joined by our personal finance correspondent and two money experts to talk through some of the issues. send your questions via social media using the hashtag bbcyourquestions — or email us yourquestions@bbc.co.uk. and do join us this afternoon. could any of the victims of the manchester arena which is publishing —

in just under half an hour's time — its report into the response of the police, ambulance and fire services. 22 people died in the bombing five years ago at an ariana grande concert. our north of england correspondent, judith moritz, reports. breaking news out of greater manchester. 22nd of may, 2017. late at night, a major incident is announced. there have been confirmed a number of fatalities following reports of an explosion at manchester arena. sirens screeched towards the scene... start making your way towards the city centre, please! ..but the police were in disarray. paramedics mostly stayed out of the blast area, and the fire service didn't respond at all for more than two hours. firefighters were held back at a station three miles away. this firefighter is speaking

anonymously for fear of losing hisjob. so, as time and time went on, it was more embarrassing, and more and more frustrating, because you hear reports of people were dying. there were people getting ferried to hospitals all over the north west. and then there's the feeling of guilt — well, maybe if i did something. even so small, you know, you can hold your head up high. but to stand there and then do nothing all that time, it was embarrassing, shameful. the arena was full of young people who'd been at an ariana grande concert. moments after the performance ended, the bomb went off in the foyer area known as the city room. it was full of parents waiting to meet their children. andrea bradbury was there to collect her daughter. so there was just a massive blast and a whoosh, but then just felt like the backs of my legs were being strimmed with wire,

and then ijust hit the deck and was knocked unconscious. andrea soon came round and immediately knew a bomb had exploded. she'd onlyjust retired as a counter—terrorism police officer in lancashire, so she phoned the incident in and then, despite being injured, she travelled to greater manchester police headquarters, but says no—one there would listen to her. i just wanted to shout at them, i am an inspector from the counter—terrorism branch with a vast experience in contingency planning and i was in the middle of it. what you're saying is, you were doing your best to tell them what was happening. trying. and what you're saying is nobody there really paid attention to what you were saying. no, no, they were all rabbits running in headlights. the manchester arena inquiry spent months examining every aspect of the emergency response to the attack and each one of the blue light services accepted some failings and said sorry to the bereaved and injured.

22 people, including teenagers and children, were murdered. the public inquiry heard that 20 of them suffered injuries which were unsurvivable. but experts couldn't agree over whether the youngest victim, eight—year—old saffie—rose roussos, might have lived, with different care. and they believed that 28—year—old john atkinson could have survived had he been given treatment more quickly. the family have, for completely understandable reasons, just feel completely let down by north west ambulance service. that's something that they're going to have to live with for the rest of their life, that there were medical people there and yetjohn wasn't treated appropriately and as quickly as he should have been. today's report is the second of three which are being published by the public inquiry. more than five years after the bombing, which claimed and affected so many lives, the process to understand what happened continues. judith moritz, bbc news, manchester.

the former prime minister of pakistan, imran khan, has been shot while leading a protest march in the east of the country, near lahore. he's said to be in a stable condition in hospital, after being shot in the leg. imran khan was leading a march on the capital islamabad to demand snap elections. howard johnson reports. imran khan was giving a speech in north—eastern pakistan when a gunman opened fire. wounded, the 70—year—old politician was rushed to hospital. the former prime minister had been leading a motorised caravan across pakistan to urge the government to call a snap election. a man was detained at the scene. in april, he had a no—confidence vote over economic mismanagement and mishandling of the country's foreign policy. it's a far cry from the oxford graduate's carefree days as pakistan's charismatic cricket

captain. in 1992, he led the country to victory in the world cup. the fame that followed secured him a top table in london's social scene. in 1995, he married british heiressjemima goldsmith. after a nine—year relationship they separated, mr khan had turned his attention to politics in his country of birth, wading into pakistan's turbulent and corrupt political scene, he offered a fresh faced alternative to military and dynastic rule. he shunned his international playboy image and turned to islam. the move gave him broad—based support, becoming prime minister in 2018. following his ousting this year, he was arrested under anti—terror charges over allegations he made threats against state officials,

i'm joined now by uzair younus, the director of the pakistan initiative at the atlantic council's south asia center. thank you've much —— thank you very much will be in with us. the latest we appear to have is broadcasters and pakistan as you know, is replete with lots of broadcasters, lots of people putting out footage on a moving story like this. it seems to show a young man who appears in his 20s or 30s being carried on a stretcher and encouraging some following for the claim that this has been an assassination to take —— ten. has been an assassination to take -- ten. , , ., has been an assassination to take -- ten. h. ., ., ten. this is an assassination attem -t ten. this is an assassination attempt was _ ten. this is an assassination attempt was summarising . ten. this is an assassination - attempt was summarising questions about the nature of the video itself but even if legal by the questions

in that video, it seems like a assassination attempt. it is said that the gun was directed at where imran khan was standing. 0ne that the gun was directed at where imran khan was standing. one man is dead as well. it is undeniably an assassination attempt and a dramatic escalation in pakistan at this time. can you explain why it is imran khan was reading this protest? he can you explain why it is imran khan was reading this protest?— was reading this protest? he has been claiming — was reading this protest? he has been claiming since _ was reading this protest? he has been claiming since april- was reading this protest? he has been claiming since april that . was reading this protest? he has been claiming since april that he j been claiming since april that he was ousted in a us backed regime change operation, which led to a vote of no confidence in parliament and he has been claiming that he has and he has been claiming that he has a one agenda through this protest and he is agitating for early elections. he is to make his way to a slimmer bad and force a decision over there and enforce that decision

before pakistan appoints a new chief of staff which are supposed to happen before the end of november. it is an all—out game for power. he believes that his protest if he were to get to islamabad and force a lockdown of the streets of the city will force the military and the government to call snap elections and giving to his demands. there is alwa s a and giving to his demands. there is always a risk— and giving to his demands. there is always a risk in _ and giving to his demands. there is always a risk in pakistan _ and giving to his demands. there is always a risk in pakistan that - and giving to his demands. there is always a risk in pakistan that the i always a risk in pakistan that the military will not bother with slapping actions, they will take control again. slapping actions, they will take controlagain. it slapping actions, they will take control again. it has happened on more than one occasion in the past —— snap elections. we have had different military leaders. ben bhutto was assassinated almost 15 years ago now. what is it about the critical culture in pakistan that makes it prone to this kind of instability?— makes it prone to this kind of instabili ? ., , , instability? one of the things is obvious the _ instability? one of the things is obvious the as _ instability? one of the things is obvious the as you _ instability? one of the things is obvious the as you mentioned i instability? one of the things is i obvious the as you mentioned the history of military interventions and the military has been a

floundering democracy since 2008. the politicians are also to blame for that because rather than sitting across the table from each other, they have tried to engage with the military to play sides. at this point in time, the military, like it has many times in the past, said that it has many times in the past, said thatitis has many times in the past, said that it is not willing to get involved but the fact of the matter is they are the most powerful political player in the system and what islam —— imran khan is saying that he wants to make sure the military comes to his side and agrees to his demand, which is early elections because he feels the people are behind him and he can have a significant majority if elections were to be held soon. i am fascinated by — elections were to be held soon. i am fascinated by the _ elections were to be held soon. i am fascinated by the fact _ elections were to be held soon. i am fascinated by the fact you say to get behind him again. that alludes to the point you are making. 0ften to the point you are making. often the support switches from critical party to critical party. it is fine when the critical party issue ——

when the critical party issue —— when what they are covetable with but support and despair very cuddly —— political party. but support and despair very cuddly -- political party-— -- political party. since 2008, it has changed _ -- political party. since 2008, it has changed every _ -- political party. since 2008, it has changed every two _ -- political party. since 2008, it has changed every two to - -- political party. since 2008, it has changed every two to three l -- political party. since 2008, it - has changed every two to three years in terms of the direction of the wind blowing. it has been very challenging for the military to withdraw itself on politics and it keeps being drawn in. it has most recently been droning on economic issues as well and that this point in time, it is trying to stay outside the domain of politics but it is finding it very difficult. and some would even say that the statements should not be taken at face value, that there is a lot going on behind—the—scenes and that is where we are on the military you, whether we like it or not, is an important critical power broker in the pakistan game of thrones. thank ou ve the pakistan game of thrones. thank you very much _ the pakistan game of thrones. thank you very much for — the pakistan game of thrones. thank you very much forjoining _ the pakistan game of thrones. thank you very much forjoining us -- - you very much forjoining us —— political power.

the home secretary suella braverman has been visiting dover as the government grapples with the overcrowding crisis at the manston asylum site. the government is facing a possible legal challenge over its running of the immigration centre in kent as the high number of small boat channel crossings continues. 0ur correspondentjon donnison is in dover — and told us the latest. pretty grim morning weather—wise in dover, pretty unlikely anyone will be crossing in a small boat today but suella braverman here to see first—hand what she has acknowledged herself after 12 years of conservative government is a broken asylum system. she is under pressure and she swept into dover this morning in a convoy and certainly was not speaking to reporters. she went first to the processing centre on the quayside in dover, where we saw that petrol bomb attack over the weekend. she has also been speaking to the coastguard and this afternoon, she is heading to

manston. the overcrowding pressures have eased a little in the last two days. bus—loads of migrants have been leaving and taken to hotels around the country but you have to remember that is designed only to hold 1000 people and there were 4000 at the weekend and designed only to hold people for very short times —— he is a time. we have spoken to people who were there for more than three weeks. she is as you say under pressure because she faces a legal challenge potentially, arguing whether those detentions and those conditions were illegal and whether she ignored advice telling us such detentions were illegal. something she denies. parliament's committee on standards has recommended that the conservative mp, andrew bridgen, be suspended from the commons for five days for breaching its code of conduct. officials say he displayed a "cavalier attitude" to the rules on lobbying and made an "unacceptable attack" on the integrity of the the standards commissioner.

mr bridgen has said he's extremely disappointed but will accept the suspension. officials in ukraine say the zaporizhzia nuclear power plant has been disconnected from the power grid. it said that russian shelling had damaged the remaining high voltage lines connecting it to the national system. in recent weeks russian attacks has targetted civilian infrastructure. ukraine has lost as much as 40 percent of its power supply. with growing pressure on global energy supplies becaue of the war in ukraine, the uk increasingly relies on imports of liquefied natural gas — or lng. but that's coming at a cost to the environment, according to new research. it shows the production and transport of liquified natural gas can mean up to ten times the carbon emissions of pipeline gas. matt mcgrath reports. pembrokeshire in wales is famous for its beautiful beaches, butjust around the corner from some of the finest sands in the uk is this.

the area is also home to several oil and gas refineries, with the port of milford haven now one of the biggest lng terminals in europe. all across the continent, imports of liquefied natural gas are up around 65% since the invasion of ukraine at the start of this year. lng is basicallyjust natural gas, but in a liquid form. to make it, natural gas is cooled in giant fridges to —160 degrees celsius. as it liquefies, it shrinks and becomes 600 times smaller, making it easier to transport. but this convenience comes with a hidden cost for the planet. when the lng tankers come into port here at milford haven, the chilled liquefied gas is pumped ashore along this network of pipes here. it's then turned back into natural gas and sent across the country for everyone to use. but all that cooling and carrying of the gas is very energy—intensive and generates significant amounts of climate warming gases. according to a new analysis by norwegian research firm rystad energy, the making and shipping of liquefied natural

gas can generate up to ten times more c02 compared to gas that comes in a pipeline. it's almost or greater than ten times higher than piped gas from norway. if we compare that to russian piped gas, we're looking at greater than double the emissions intensity of russian piped gas. so whichever way you look at it, it's far more significant, the emissions from lng to piped gas. when liquefied natural gas is burned to create electricity or to keep us warm in our homes, it emits the same amount of c02 as regular piped gas. but it's these hidden emissions in the manufacture and transport that really make the difference. by the end of 2023, up to 35 million extra tonnes of c02 could be created by the switch. that's the equivalent of adding 16 million cars to the uk's roads for two years. this lng boom is having positive

impacts on the local economy here in pembrokeshire, and some 20 new terminals are also being brought into service across europe to cope with the influx of liquid gas. but there's a concern that this short—term energy fix will grow into longer—term dependence. and while europe and the uk are planning more renewables, these additional emissions in liquefied natural gas will put extra pressure on plans to cut carbon over the next eight years. matt mcgrath, bbc news, pembrokeshire. 0ur north of england correspondent danny savage is in manchester. 2:30pm is the embargo for this report being released. it is volume two of the manchester arena bombing

inquiry. 22 people were killed and hundreds were injured in 2017 when that bomb went off at the arena, not just to far from his manchester city centre. we are expecting a statement to be given on the findings with this latest part of the inquiry. we have heard volume one, we heard that 16 months ago, about security at the arena and that was the first part of the inquiry coming back. today is the second part, volume two, which looks at the emergency response to the attack and how the individuals died and could some of them have actually survived? two —— 22 people died at the conclusion was plenty of them had injuries they were never going to sit —— divide but there has always been concerned that the youngest victim of the atrocity may have been able to survive. experts were decided on that but there was clear

thinking thatjohn atkinson, 28 years old, may have survived if he had got treated sooner. he was comforted by a man at the time, and we heard from him in reports today about how upset it was full stop he spent all the time looking after him, saw him go off to be treated. and then later heard the following day thatjohn atkinson had died. he does not think anything today will satisfy him about the anger and bitterness he has taught them about what happened. so, in a few moments, we will be hearing from sirjohn saunders, who is the chairman of the inquiry. he has written all these hundreds of pages in volume two. the emergency response to the attack. we are about to hear from them response to the attack. we are about to hearfrom them in the next response to the attack. we are about to hear from them in the next few minutes about his thoughts, his summary, and what he has made of the

evidence that he heard over the months that you listen to all of those witnesses. we months that you listen to all of those witnesses.— months that you listen to all of those witnesses. we have started with eiuht those witnesses. we have started with eight minute's _ those witnesses. we have started with eight minute's silence - those witnesses. we have started with eight minute's silence to - with eight minute's silence to remind — with eight minute's silence to remind ourselves, if we needed reminding, that 22 special and much loved _ reminding, that 22 special and much loved individuals died as a result of the _ loved individuals died as a result of the murderous attack by salman abedi _ of the murderous attack by salman abedi on— of the murderous attack by salman abedi on the 22nd of may 2017. volume — abedi on the 22nd of may 2017. volume two of my report includes the summary— volume two of my report includes the summary of— volume two of my report includes the summary of the tributes which we heard _ summary of the tributes which we heard at— summary of the tributes which we heard at the beginning of the inquiry— heard at the beginning of the inquiry for each of those who died. the summary did not dojustice to that very— the summary did not dojustice to that very moving evidence, but i hope _ that very moving evidence, but i hope it— that very moving evidence, but i hope it does, to some extent, capture — hope it does, to some extent, capture the individual qualities of each of— capture the individual qualities of each of them. the majority of volume two deals _ each of them. the majority of volume two deals with what happened after the explosion, during the rescue operation —

the explosion, during the rescue operation carried out by the emergency services. in the course of the evidence — emergency services. in the course of the evidence of what happened after the evidence of what happened after the explosion, i saw cctv evidence and video— the explosion, i saw cctv evidence and video from body worn cameras that showed clearly the appalling aftermath of the explosion. it showed — aftermath of the explosion. it showed those who had died within seconds _ showed those who had died within seconds of the explosion, it showed victims _ seconds of the explosion, it showed victims with — seconds of the explosion, it showed victims with appalling injuries. i have _ victims with appalling injuries. i have considered postmortem evidence and expert— have considered postmortem evidence and expert evidence, which confirmed that those _ and expert evidence, which confirmed that those who died did so as a result— that those who died did so as a result of— that those who died did so as a result of injuries caused by a bomb exploding — result of injuries caused by a bomb exploding. there can be no question on the _ exploding. there can be no question on the evidence that those who died, died as— on the evidence that those who died, died as a _ on the evidence that those who died, died as a result of the actions of salman — died as a result of the actions of salman abedi. those actions also caused _ salman abedi. those actions also caused a — salman abedi. those actions also caused a severe injury suffered by

many— caused a severe injury suffered by many people who attended the concert or were _ many people who attended the concert or were waiting to collect children who had _ or were waiting to collect children who had attended. those who have listened _ who had attended. those who have listened to — who had attended. those who have listened to the evidence will not be surprised _ listened to the evidence will not be surprised that i am highly critical of many— surprised that i am highly critical of many aspects of the rescue operation. those criticisms must not overshadow— operation. those criticisms must not overshadow our admiration for the courage _ overshadow our admiration for the courage of— overshadow our admiration for the courage of those who went into the city room _ courage of those who went into the city room without any hesitation to help the _ city room without any hesitation to help the dying and the injured. there — help the dying and the injured. there were members of the public, there _ there were members of the public, there were — there were members of the public, there were people who were working at the _ there were people who were working at the arena on the 22nd of may, there _ at the arena on the 22nd of may, there were — at the arena on the 22nd of may, there were british transport police officers. _ there were british transport police officers, greater manchester police officers. _ officers, greater manchester police officers, travel safe officers, and paramedics who went into the city room _ paramedics who went into the city room to— paramedics who went into the city room to help others without regard for their— room to help others without regard for their own safety. while their courage — for their own safety. while their courage should be recognised by me,

and i courage should be recognised by me, and i do. _ courage should be recognised by me, and i do, what is most important at this time _ and i do, what is most important at this time is— and i do, what is most important at this time is that i identify what went— this time is that i identify what went wrong and recommend changes to ensure _ went wrong and recommend changes to ensure that _ went wrong and recommend changes to ensure that the same mistakes are not made — ensure that the same mistakes are not made again. that is what has guided _ not made again. that is what has guided my— not made again. that is what has guided my approach throughout this inquiry _ guided my approach throughout this inquiry. during the evidence, the suggestion was made that the greater manchester fire and rescue service, in particular. — manchester fire and rescue service, in particular, and the north west ambulance service, to a lesser extent, — ambulance service, to a lesser extent, where risk averse. while there _ extent, where risk averse. while there is— extent, where risk averse. while there is a — extent, where risk averse. while there is a case for saying that some of the _ there is a case for saying that some of the decisions made by some commanders were unduly cautious because _ commanders were unduly cautious because of— commanders were unduly cautious because of concerns they felt about the risks _ because of concerns they felt about the risks inherent in responding to a major— the risks inherent in responding to a major emergency, there was no evidence — a major emergency, there was no evidence that individual firefighters or members of the ambulance service where other than ready— ambulance service where other than ready and _ ambulance service where other than ready and willing to carry out their 'ob ready and willing to carry out their job of— ready and willing to carry out their job of protecting and saving lives.

the evidence of the firefighters was on the _ the evidence of the firefighters was on the night of the attack they were angry— on the night of the attack they were angry that _ on the night of the attack they were angry that they had not been helping to rescue _ angry that they had not been helping to rescue the injured. i did not find _ to rescue the injured. i did not find there _ to rescue the injured. i did not find there was evidence to support any suggestion that the commanders making _ any suggestion that the commanders making the decisions were risk averse — making the decisions were risk averse for— making the decisions were risk averse for their own safety. it is one thing — averse for their own safety. it is one thing to take a risk on your own behalf, _ one thing to take a risk on your own behalf, it— one thing to take a risk on your own behalf, it is— one thing to take a risk on your own behalf, it is another to send people under— behalf, it is another to send people under your— behalf, it is another to send people under your control into a situation where _ under your control into a situation where they— under your control into a situation where they might be injured. having said that, _ where they might be injured. having said that, many things that go badly wrong, _ said that, many things that go badly wrong, and — said that, many things that go badly wrong, and it has been the drop of this inquiry— wrong, and it has been the drop of this inquiry to identify them, work out, if— this inquiry to identify them, work out, if possible, why they went wrong, — out, if possible, why they went wrong, and make recommendations to ensure. _ wrong, and make recommendations to ensure. if— wrong, and make recommendations to ensure, if possible, that they do not happen again. the criticisms that i_ not happen again. the criticisms that l have — not happen again. the criticisms that i have made are principally directed — that i have made are principally

directed at organisations, and there were significant failings by a number— were significant failings by a number of organisations in preparation and training for an emergency such as this, and in their actions _ emergency such as this, and in their actions on _ emergency such as this, and in their actions on the night of the attack. i actions on the night of the attack. l have _ actions on the night of the attack. l have also— actions on the night of the attack. i have also criticised some individuals for decisions they took on the _ individuals for decisions they took on the night. some may think that to criticise _ on the night. some may think that to criticise individuals, who were faced — criticise individuals, who were faced with an extremely difficult situation, is harsh. but we rely on people _ situation, is harsh. but we rely on people and — situation, is harsh. but we rely on people and command positions to make the right— people and command positions to make the right decisions when faced with a complex— the right decisions when faced with a complex emergency. none of them intended _ a complex emergency. none of them intended to _ a complex emergency. none of them intended to make the wrong decision, some _ intended to make the wrong decision, some had _ intended to make the wrong decision, some had not had sufficient instruction or training, and others were _ instruction or training, and others were doing — instruction or training, and others were doing their best to balance the need to— were doing their best to balance the need to help those who were injured with ensuring that people under their— with ensuring that people under their command were not to put in a position— their command were not to put in a position which carried excessive

risk~ _ position which carried excessive risk it— position which carried excessive risk it has— position which carried excessive risk. it has been myjob to identify when _ risk. it has been myjob to identify when and — risk. it has been myjob to identify when and how things went wrong. so, when _ when and how things went wrong. so, when incorrect decisions have been made. _ when incorrect decisions have been made, however understandable, i have had to— made, however understandable, i have had to identify them. i have not looked — had to identify them. i have not looked for— had to identify them. i have not looked for scapegoats. and everyone who i_ looked for scapegoats. and everyone who i have _ looked for scapegoats. and everyone who i have criticised has had the opportunity to respond to those criticisms. — opportunity to respond to those criticisms, and i have taken their observations into account in my report— observations into account in my report to — observations into account in my report to the extent that i accepted them _ report to the extent that i accepted them. many of the things that went wrong _ them. many of the things that went wrong on _ them. many of the things that went wrong on the 22nd of may have gone wrong _ wrong on the 22nd of may have gone wrong before, either in genuine emergencies or in exercises designed to test— emergencies or in exercises designed to test out— emergencies or in exercises designed to test out the emergency services procedures. the best example of this is the _ procedures. the best example of this is the failure of the joint emergency services interoperability programme. 0n the night of the 22nd

of may, _ programme. 0n the night of the 22nd of may, it— programme. 0n the night of the 22nd of may, it failed almost completely. it of may, it failed almost completely. it was _ of may, it failed almost completely. it was introduced in response to the recommendations of lady hallet after the inquest she held into the death caused _ the inquest she held into the death caused by— the inquest she held into the death caused by the 77 bombings. it is designed — caused by the 77 bombings. it is designed to ensure that any rescue attempt _ designed to ensure that any rescue attempt involving more than one of the emergency services is coordinated so that all follow the same _ coordinated so that all follow the same plan and share information so that well—informed decisions can be taken _ that well—informed decisions can be taken had — that well—informed decisions can be taken. had it worked on the 26th of may, _ taken. had it worked on the 26th of may, things could and should have been _ may, things could and should have been very— may, things could and should have been very different. there would have _ been very different. there would have been— been very different. there would have been a joint assessment of risk taken _ have been a joint assessment of risk taken by— have been a joint assessment of risk taken by all— have been a joint assessment of risk taken by all the emergency services, and the _ taken by all the emergency services, and the result of that should have been _ and the result of that should have been that— and the result of that should have been that there would have been more

paramedics— been that there would have been more paramedics using their skills to triage. — paramedics using their skills to triage, and where necessary, using their life _ triage, and where necessary, using their life saving skills to assist those — their life saving skills to assist those who could not wait to be removed — those who could not wait to be removed before he received treatment. firefighters would have arrived _ treatment. firefighters would have arrived on — treatment. firefighters would have arrived on the scene to use their considerable skills to ensure an organised — considerable skills to ensure an organised and safe removal of the injured _ organised and safe removal of the injured to— organised and safe removal of the injured to the station entrance where — injured to the station entrance where they could receive assessment and treatment pending a rapid transfer— and treatment pending a rapid transfer to hospital. instead, we heard _ transfer to hospital. instead, we heard heartbreaking evidence of the injured _ heard heartbreaking evidence of the injured and the rescuers, who were injured and the rescuers, who were in the _ injured and the rescuers, who were in the city— injured and the rescuers, who were in the city room, hearing the sirens of ambulances, knowing paramedics were close _ of ambulances, knowing paramedics were close by, expecting their imminent— were close by, expecting their imminent arrival, only for them not to arrive _ imminent arrival, only for them not to arrive in — imminent arrival, only for them not to arrive in the sort of numbers which _ to arrive in the sort of numbers which were _ to arrive in the sort of numbers which were needed. had firefighters .ot which were needed. had firefighters got to— which were needed. had firefighters got to the _ which were needed. had firefighters got to the city room as soon as they could _ got to the city room as soon as they could have — got to the city room as soon as they could have done, they would have

removed — could have done, they would have removed the injured using proper equipment, which would have been safe and _ equipment, which would have been safe and quick. instead, the injured had to— safe and quick. instead, the injured had to be _ safe and quick. instead, the injured had to be removed on railings and pieces— had to be removed on railings and pieces of— had to be removed on railings and pieces of cardboard, which were uncomfortable, unsafe, painfully, and inevitably this meant it took longer— and inevitably this meant it took longer for— and inevitably this meant it took longer for each patient to be removed. this is not the first time thatjeslp— removed. this is not the first time thatjesip has failed, both in real emergencies and in exercises. with the help— emergencies and in exercises. with the help of— emergencies and in exercises. with the help of core participants, i have _ the help of core participants, i have set — the help of core participants, i have set out a number of recommendations to try to ensure that it _ recommendations to try to ensure that it works in the future. those are only — that it works in the future. those are only some of the large number of recommendations which i hope will be accepted, _ recommendations which i hope will be accepted, but more importantly action— accepted, but more importantly action by— accepted, but more importantly action by those who are in a position— action by those who are in a position to make the necessary changes — position to make the necessary changes. 0ne position to make the necessary changes. one of the other areas covered — changes. 0ne of the other areas covered in— changes. one of the other areas covered in the report is the care gap~ _

covered in the report is the care gap~ that — covered in the report is the care gap~ that is _ covered in the report is the care gap. that is the inevitable gap between — gap. that is the inevitable gap between an event, such as this bomb explosion— between an event, such as this bomb explosion happening, and the arrival of people _ explosion happening, and the arrival of people trained to give expert medical— of people trained to give expert medical help. to try to reduce that gap. _ medical help. to try to reduce that gap. what — medical help. to try to reduce that gap, what we need to ensure is that there _ gap, what we need to ensure is that there are _ gap, what we need to ensure is that there are suitable people on site, at places— there are suitable people on site, at places such as the arena, who are able to— at places such as the arena, who are able to give — at places such as the arena, who are able to give emergency life—saving assistance, which may result in people — assistance, which may result in people surviving who otherwise would not if they— people surviving who otherwise would not if they had to wait for the arrival— not if they had to wait for the arrival of— not if they had to wait for the arrival of medical professionals. this could — arrival of medical professionals. this could be included as part of the protect duty that we will need to see what the government proposes. can i to see what the government proposes. can i repeat _ to see what the government proposes. can i repeat my encouragement to the government— can i repeat my encouragement to the government to consider bringing in legislation imposing a project duty on companies that operate large places— on companies that operate large places of— on companies that operate large places of entertainment, who cater for large _ places of entertainment, who cater for large audiences like the arena as soon— for large audiences like the arena as soon as — for large audiences like the arena as soon as possible, rather than try to include _

as soon as possible, rather than try to include that as part of a comprehensive protect duty. i am not to be _ comprehensive protect duty. i am not to be understood by that to be discouraging a protect duty for smaller— discouraging a protect duty for smaller venues, which i support. it isjust— smaller venues, which i support. it isjust that — smaller venues, which i support. it isjust that l — smaller venues, which i support. it isjust that i can see no reason why the duty— isjust that i can see no reason why the duty for— isjust that i can see no reason why the duty for larger venues not be completed quickly. as i think has been _ completed quickly. as i think has been accepted, police officers, firefighters, and those who were first on _ firefighters, and those who were first on the scene should also have those _ first on the scene should also have those necessary life—saving skills. finally, _ those necessary life—saving skills. finally, but not least important, members — finally, but not least important, members of the public who are unlucky— members of the public who are unlucky enough to find themselves at the aftermath of a disaster and choose — the aftermath of a disaster and choose to — the aftermath of a disaster and choose to remain and help should have _ choose to remain and help should have the — choose to remain and help should have the opportunity to get training to enable _ have the opportunity to get training to enable them to do something which may save _ to enable them to do something which may save a _ to enable them to do something which may save a life. members of the public— may save a life. members of the public made an enormous contribution on the _ public made an enormous contribution on the night _ public made an enormous contribution on the night of the 22nd of may, but

it would _ on the night of the 22nd of may, but it would have been even greater if they had _ it would have been even greater if they had had the training to deal with the — they had had the training to deal with the sort of injuries that they were _ with the sort of injuries that they were faced with. i have made recommendations on all these topics, although— recommendations on all these topics, although implementation in some cases— although implementation in some cases may already be taking place. we also _ cases may already be taking place. we also heard evidence about the different — we also heard evidence about the different systems used in other countries — different systems used in other countries to try to ensure the best possible _ countries to try to ensure the best possible chance of saving lives. some _ possible chance of saving lives. some of— possible chance of saving lives. some of those countries use different— some of those countries use different procedures to try to ensure — different procedures to try to ensure that the best possible medical— ensure that the best possible medical assistance is got to the injured — medical assistance is got to the injured quickly and they are removed to hospital— injured quickly and they are removed to hospital as soon as possible. it may not— to hospital as soon as possible. it may not be — to hospital as soon as possible. it may not be possible to replicate those _ may not be possible to replicate those systems in this country, but we should — those systems in this country, but we should consider radical alternatives to ensure the best possible — alternatives to ensure the best possible outcomes. i have made recommendations designed to ensure that these _ recommendations designed to ensure that these alternatives are

considered and that everything that can reasonably be done to fill the care gap— can reasonably be done to fill the care gap is— can reasonably be done to fill the care gap is done. we had a hearing guite _ care gap is done. we had a hearing quite a _ care gap is done. we had a hearing quite a long — care gap is done. we had a hearing quite a long time ago about the steps _ quite a long time ago about the steps that i needed to take in order to monitor— steps that i needed to take in order to monitor my recommendations, as i am determined to do. having carefully— am determined to do. having carefully considered those submissions, we have been in discussion— submissions, we have been in discussion with the home office to decide _ discussion with the home office to decide on— discussion with the home office to decide on the best way to achieve this _ decide on the best way to achieve this i_ decide on the best way to achieve this. i believe that in principle it is accepted that there is a strong argument — is accepted that there is a strong argument for some of the recommendations to be monitored. agreement has not yet been reached as to the _ agreement has not yet been reached as to the best mechanism for achieving _ as to the best mechanism for achieving this. i have had a meeting with the _ achieving this. i have had a meeting with the home secretary to try to bring _ with the home secretary to try to bring this— with the home secretary to try to bring this matter to a speedy conclusion, and that will be followed up by a further meeting. i believe _ followed up by a further meeting. i believe that i have reached the correct — believe that i have reached the correct conclusions about what went wrong _ correct conclusions about what went wrong i_ correct conclusions about what went wrong. i have had the assistance of

many— wrong. i have had the assistance of many very— wrong. i have had the assistance of many very clever and hard—working people. _ many very clever and hard—working people. to — many very clever and hard—working people, to all of whom i am extremely grateful. i also hope that this inquiry— extremely grateful. i also hope that this inquiry will make a difference and that— this inquiry will make a difference and that thing that went wrong on the 22nd — and that thing that went wrong on the 22nd of may will never be repeated. this is a hope which is shared _ repeated. this is a hope which is shared by— repeated. this is a hope which is shared by the home secretary, and i hope that— shared by the home secretary, and i hope that we can work together to achieve _ hope that we can work together to achieve that aim. i am confident that all— achieve that aim. i am confident that all the rescue services are also _ that all the rescue services are also determined that this should happen — sirjohn saunders, the chairman of the manchester arena inquiry, giving his summary, if you like, of what his summary, if you like, of what his findings were in that 1000 page

report. that we have been digesting for the last few hours. and from two 30p onwards, we can talk about publicly. let me try to pick out some of the key points he was mentioning. many things that go badly wrong, i think that was one of the key lines that you came out with. mainly organisational failure is, though. he stressed that any criticisms of individuals was done in the manner of having listened to what those individuals had to say before you voiced those criticisms. he says, "i have not looked for scapegoats." very clearly saying that he looked at what the processes were and what processes were in place at the time, and what did go wrong. and he talked in some detail aboutjesip, thejoint wrong. and he talked in some detail aboutjesip, the joint emergency services into operative programme. he says that built almost completely. he says that was a plan that should have been in place to actually make the events surrounding

the terror attack, such as what happened at the manchester arena, it should have been a well rehearsed, careful plan that immediately kicked in. he said that field is almost completely on the evening. 0ne in. he said that field is almost completely on the evening. one other thing to pick out, the protect duty. that is also known as martin's law. martin was one of the victims of the manchester arena bombing. martin was one of the victims of the manchesterarena bombing. his martin was one of the victims of the manchester arena bombing. his mother has campaigned ever since for a change in the law that venues which have the public coming to them should have a plan in place and should have a plan in place and should have a plan in place and should have people on site to actually deal with the potential for an event such as what happened, and what sirjohn saunders was saying is that he thinks this, for bigger venues especially, should come in sooner rather than later. he was very keen to hear from the government about what they say, but he is encouraging that larger venues especially bring in this protect duty so that there are people in

place, should an incident like this happen, where lives can be saved immediately by people who are on site and already trained, rather than waiting for emergency services to come in. one of the other he thinks that he concluded from his report, one of the lives, one of the 22 people who did die in the attack could have been saved. john atkinson was 28 years old. he was comforted by a man for quite awhile that night. what sirjohn saunders has concluded in report is thatjohn atkinson had survivable injuries, but the emergency services did not get him quickly enough, and as a result he died from heart failure after losing so much blood over a long period in the aftermath of the attack. so there are some very interesting key findings, some very hard hitting findings from what sir john saunders has said, but also his opening statement was interesting.

criticisms must not overshadow the admiration for those who did go to the city room, the foyer of the manchester arena, without regard for their own safety that night. he was very clear that those who did go in there where commended for doing so, and that a lot went wrong with the emergency response thereafter. throughout this happening, we'll hear from the throughout this happening, we'll hearfrom the emergency throughout this happening, we'll hear from the emergency services you're in greater manchester to see how they respond to the criticisms put to them in this report. i appreciate that the report issued and there is a lot of detail to work through, but i was struck in particular by one line in his statement, when he said, "it is one thing to take risk on your own behalf, it is quite another thing to take it on behalf of the people who work for you." there's a real tension that he is getting out between the duty of care towards firefighters, ambulance staff and

others, which is properly the responsibility of the people who are in charge of them, the duty to protect those who are at risk, those who are injured, those who may be dying. any sense, this seems to crystallise what happens when those two things come into conflict. at one point, as my understanding, 40 minutes after the bomb went off, there was only one paramedic inside there was only one paramedic inside the city room. i there was only one paramedic inside the city room-— the city room. i think throughout the city room. i think throughout the whole evening, _ the city room. i think throughout the whole evening, i _ the city room. i think throughout the whole evening, i think - the city room. i think throughout the whole evening, i think only l the whole evening, i think only three paramedics came into the city room. one of them busy creating patients to assess their state, so only effectively to paramedics throughout the whole post—incident time was actually in there treating patients with all those casualties in place. it took the fire service two hours and 18 minutes to get to the scene. i thought one of the telling things from what sirjohn saunders was saying as it was heartbreaking to hear... let me see

if i can find the quote. people were actually hearing the sirens, hearing the sirens going off outside. he said, "instead we heard heartbreaking evidence of people hearing sirens outside of the emergency services arriving but not any personnel then coming to their help." they had a psychological boost, anyway, of hearing help coming, but never seen it get to them. as he says, that was very heartbreaking to hear. butjust coming back to your point, listening to what his criticisms were of what went wrong that night, i think what he was trying to say was that he understood some of the decisions that emergency service personnel managers were making on the night, because they were making those decisions based on the responsibility that they had towards their personnel. so it was a firefighting decision, the senior firefighting decision, the senior fire officer would have been making a decision based on the safety of their staff, a decision based on the safety of theirstaff, ratherthan a decision based on the safety of

their staff, rather than not wanting to help people who were in need of help. the same with the ambulance service and the other emergency services. that was the scope of their thinking. their responsibility towards their staff, hence some of those decisions made that night of maybe holding back a bit because they were unsure what the situation was, whether there was a further threat at the scene or anything like that. that was the rationale of their thinking. their thinking was to protect their own staff. i think sirjohn saunders was very clear about that, that he appreciated the dilemma that they were facing. it is a huge report, we will hearfour or from the families, i suspect we hear this afternoon about the protect law, as well. bringing in new legislation for the bigger venues for protected people should something like this ever happen again. there will be more people on site to help them. we will also go from the emergency services about what they have to say. of course it

is hard—hitting, this is a terrible atrocity that happened here in manchester back in may 2017, and you have to draw sirjohn centres has to pull it all together, having listened to all the evidence and come up with some summaries of suggestions to stop something like this happening again and to make sure that we hear that phrase all the time, lessons have been learnt. he really is getting to the point that lessons have to be learned and things have to be done differently in future. . ~ things have to be done differently in future. ., ~ , ., , things have to be done differently in future. . ~' ,. , . ~ in future. thank you very much. we will be back— to you in the next hour. of course we will have a news conference involving the emergency services, involving the emergency services, involving the emergency services, involving the mayor of greater manchester and other civic leaders. to stay with us on bbc news. first reaction to the report is from the home secretary, suella braverman. she has put out on social media this statement.

without doubt our emergency services show incredible courage, it is right that we reflect together to learn from the tragedy and will carefully consider the recommendations made so far to strengthen our response. she then thanks the chairman of the inquiry for his ongoing work to examine the attack and remind people that anyone affected by a terrorist attack, or by the implication of this report, should contact victim support for free. this report, should contact victim support forfree. she this report, should contact victim support for free. she ends with the words, "you are not alone." that was a terrible feeling for many on the day of the attack, as danny was saying, they were, felt they were on their own, apart from those who are trying to attend the injured andy dying. and handle those loved ones

who were in shock about what was happening. they could hear the sirens, but nobody came through the doorfor an agonisingly sirens, but nobody came through the door for an agonisingly long time. we will hear more about that during the course of the next hour. for now, let's take a break and have a look at the weather. hello, there. we had a fair amount of wet weather across parts of the south—east of the country overnight last night, and that led to some issues on the transport front this morning. some big puddles and some flooding in places, not helped by all the leaves on the ground, either. some locations here are through parts of essex in towards kent and sussex, the greater london area, well, that was about half the usual amount of rain you'd see for the entire month of november. as we head into the afternoon, that rain clearing away across the south—east. elsewhere some sunshine through much of the rest of england. a rash of showers in towards wales, one or two in towards parts of northern ireland, scotland a pretty decent afternoon, too. into this evening and a rash of showers across the south of wales, in towards the south—west. these can be thundery, accompanied by gusty winds. strong north—north—westerlies, and those thundery downpours pushing eastwards.

but you can see on the pressure sequence overnight tonight that the system clears, and this ridge of high pressure building in, so that willjust quieten things down, and with clear skies it will be quite chilly across parts of scotland through the central belt. even in towns and cities it could be down to freezing, if not lower. it does mean it's a chilly start for someone friday, but a dry and bright one. any wet weather in the south—east clears, a rash of showers across the highlands and islands drifting south, but for many friday brings a lot of dry weather with some decent spells of sunshine around. still a brisk wind around the far north of scotland and the northern isles. temperatures 10—14 celsius north to south. then, as we look ahead, now, towards the weekend, we see weather fronts moving in off the atlantic, tracking eastwards across the country, bringing some spells of rain and some blustery showers at times, too. first off, let's take a look at saturday. you can see we've got this weather front working its way west to east across the country, bringing a spell of rain through the day, brightening up across northern ireland, the west of scotland and wales later on, but the cloud and rain lingering across parts

of the south and south—east. and, of course, saturday evening and saturday night, bonfire night, perhaps lots of firework displays going on, and for a good swathe of the country it should be mostly dry with some clear skies. towards the west and north—west, though, breezy with showers, and cloudy with rain at times lingering across parts of the south—east. so, for the weekend in general, saturday, by day, pretty wet at times with rain tracking eastwards. on sunday that rain likely to linger across parts of the south—east. that's the forecast. years old, may have survived if he

had got treated sooner.

this is bbc news. the headlines... a report into the manchester arena bombing in 2017 says the performance of emergency services "fell far below the standard it should have been" — and at least one of the 22 people who was killed, would probably have survived, if help had arrived earlier. the bank of england hasjust raised its base rate to 3%, an increase of three quarters of a percentage point, as it struggles to contain inflation. if we do not act forcefully now, it will be worse later on. and as the forecast we are publishing today shows, it is a tough road ahead. the former pakistani prime minister imran khan was shot while campaigning in the east of the country ——first reports suggest he was hit in the foot

and injured, but his life is not in danger. the home secretary travelled to the manston migrant processing centre as she battles to get a grip amidst chaos in the asylum system. good afternoon and welcome to bbc news. a highly critical report on the emergency services' response to the manchester arena bombing has been published in the past hour. it says at least one of the 22 people who were killed would probably have survived, if help had arrived earlier. 22 people were killed

and hundreds were injured in a suicide attack at the end of an ariana grande concert on may 22 2017. the inquiry chairman said the performance of emergency services "fell far below the standard it should have been". the home secretary has welcomed the report and says it is right we reflect and learn from this tragedy. those who have listened to the evidence will not be surprised that i am highly critical of many aspects of the rescue operation. those criticisms must not overshadow our admiration for the courage of those who went into the city room without any hesitation to help the dying and the injured. there were members of the injured. there were members of the public, there were people who were working at the arena on the

22nd of may, there were british transport police officers, greater manchester police officers, travel safe officers, and paramedics, who went into the city room to help others without regard for their own safety. while their courage should be recognised by me and i do, what is most important at this time is that i identify what went wrong and recommend changes to ensure that the same mistakes are not made again. that is what has guided my approach throughout this inquiry. during the evidence, the suggestion was made that the greater manchester fire and rescue service in particular and the north west ambulance service to a lesser extent were risk—averse to. while there is a case for saying that some of the decisions made by

some commanders were unduly cautious because of concerns they felt about the risks inherent in responding to a major emergency, there was no evidence that individual firefighters or members of the ambulance service were other than ready and willing to carry out their job of protecting and saving lives. the evidence of the firefighters was on the night of the attack, they were angry that they had not been in the city room helping to rescue the injured. i did not find there was evidence to support any suggestion that the commanders making the decisions were risk—averse for their own safety. it is one thing to take a risk on your own behalf, it is another to send people under your control into a situation where they might be injured.

the chair of the inquiry speaking a little over half an hour ago. 0ur north of england correspondent, danny savage, is in manchester. it is going to be a busy afternoon of reaction, on top of the reaction where it was said a lot of this, he felt was down to organisation failure. , ~ ., ., , failure. yes, i think one of his many points _ failure. yes, i think one of his many points in _ failure. yes, i think one of his many points in this _ failure. yes, i think one of his many points in this very - failure. yes, i think one of his many points in this very long l failure. yes, i think one of his - many points in this very long 1000 page report, which is peppered with words like inadequate, unacceptable, and failure, about the emergency services response that night, many of those failures were procedural in their inadequacy at what happened, it was the situation that they were faced with, the emergency services, the managers of the senior officers, will have to look and assess the

situation and they were more concerned, it seems, about sending individuals under their care into a dangerous situation with unknown consequences. i think that was one of the key points from sirjohn saunders today. he does say that those criticisms must not overshadow the admiration for those who did go into the city room, where the bomb went off at night, without regard for their own safety. he said many things did go badly wrong, they were mainly organisational failures, we rely on people in command post —— positions to make the right decisions, and i think what he's basically saying is that there were some decisions made at night which was certainly not right and they should have been different with hindsight was he said i am not looking for scapegoats, he criticises the plan that should have beenin criticises the plan that should have been in place that was not implement it. he said it failed almost completely, a plan that was brought about after the bombings and the terror attacks in london many years ago. a new plan that was in place

for such incidents did not stand up to scrutiny that night, it failed, people did not implement it properly. he then talked through what should have happened and he also said that he heard heartbreaking evidence throughout his public... the evidence that was given to him, or people who were of the bomb at the manchester arena, trying to treat people, trying to do their best, victims as well lying injured, and many hundreds of them were injured that night, people hearing the sirens and the police, the other emergency bluelight services turning up at the scene but nobody coming into actually help them. three paramedics were at the scene throughout the aftermath of the bomb attack. it took the fire service to and a quarter hours to actually come onto the scene and he acknowledges that firefighters were angry about not being able to go in and help. there was deep frustration among the emergency services. and i think we have heard all this

evidence over a long period of time. and what sirjohn saunders has done is neatly pulled it together into what he believed happened that night on a step—by—step, minute by minute, factual basis, and what can be done in the future to stop some thing like this happening again if there was ever an incident such as this, what needs to be done. we are going to hear any next few minutes actually from a very prominent campaigner in the aftermath of the manchester bombing, she lost her son in it. she has been campaigning for a thing called martyn's law, which puts the onus on people who own big venues, and that sort of thing, to put more emphasis on them to have people in place and procedures in place to deal with incidents such as this and i think that is what sir john saunders was talking about in his summary today. that this thing called protect duty, a new law being

proposed, protect duty, needs to be brought in as soon is possible at large venues, especially, and his message to the government is he wants to hear back from them that something needs to be done urgently about this. and that is called protect duty, you will hear it being talked about over the next few hours but commonly known as martyn's law and we are expecting to hear more about that in the next few minutes. we had a sort of six—hour window this afternoon, this morning, to have a look at the report, as it was presented and then it was not released until 2:30pm. it is about 1000 pages long and some of the other key lines that have come out that my colleagues have been looking at, the report says avoidable mistakes were made and the performance of the emergency services was far below the standard should have been. there was a fundamentalfailure by should have been. there was a fundamental failure by the emergency services to work together, a lack of

coordination. 0ne services to work together, a lack of coordination. one of the other key things as well that came out today in the report is that one of the victims, john atkinson, 28 years old, his injuries were survivable, if he had received the treatment and care that he should have done. in earlier reports today, we have been hearing from the man who was with him that night, he was with him in the aftermath of the bomb going off and he tried to stem the bleeding from his leg injury and put a makeshift tourniquet on him and tried to reassure him. the last thing he saw wasjohn atkinson being taken away on a billboard effectively down to be treated and he later died of a heart attack but the man who was trying to help him that night did not find out until the next day that he had died. he left him fairly convinced that he was going to be ok and i think what sirjohn saunders has concluded in his report is that ifjohn atkinson had been received quicker treatment that night, he would have survived. he was one of 42 victims, the report

also concludes this afternoon that 20 of those victims who died at the arena bombing had an survivable injuries, so no matter what the response of the emergency services was, that would not have changed the outcome for them, they would have died as a result of the explosion but sirjohn —— john atkinson should have survived and it be interesting hear what his family has to say in the aftermath of this because what the aftermath of this because what the families as a group of insane up until this group is that they don't want to hear the apologies or anything that happened from the emergency services, they should simple have done a betterjob on the night and what is happening now with hindsight is not good enough. sir john saunders' report points to the fact that things do need to change. we will hear that things all the time, lessons must be learned, and he is making it clear that things need to be done differently in the future when it comes to this, incidents such as this, so that we don't have a repeat of these incidents with the emergency services holding off so long, no matter what their intentions were

all what their thinking was, and there should be much better cooperation between the emergency services and greater manchester police admit they should have done it better, they were the ones that have —— should have taken the lead, coordinating, communications, between all three of them and it did not work that night. that is a criticism in the report today and we will hear from the emergency services in greater manchester at a news conference this afternoon as well, after we have heard from some of the family in the next few minutes. of the family in the next few minutes-— of the family in the next few minutes. ., ~ , ., , . of the family in the next few minutes. ., ~ y., , . . minutes. thank you very much. we will obviously _ minutes. thank you very much. we will obviously join _ minutes. thank you very much. we will obviously join you _ minutes. thank you very much. we will obviously join you again - minutes. thank you very much. we will obviously join you again if - minutes. thank you very much. we will obviously join you again if we l will obviouslyjoin you again if we are hearing from family members in the next three quarters of an hour and after four o'clock, we should get those emergency services news conferences. thank you very much. interesting that the chairman, sir john saunders, was saying he has yet to agree with the home secretary how he will follow—up monitoring whether or not his report is being

implemented. interest rates have gone up by three quarters of a percentage point, the biggest increase for more than 30 years. it pushes the base rate up to 3%, as the bank of england tries to control inflation. it's the eighth rise in a row, meaning higher mortgage bills for many homeowners. meanwhile, the bank has also warned the uk could be on course for its longest recession since reliable records began, over a century ago. 0ur economics correspondent, andy verity, reports. it is the biggest interest rate rise in a third of a century. the cost of living has been rising at its fastest rate for 40 years for global reasons but the bank of england is trying to prevent runaway inflation from becoming embedded in the domestic economy. these are big changes, they have a real impact on people's lives, so why are we doing it? and why are we doing it now when so many people are already

struggling with higher energy and food prices and other bills? quite simply, we are increasing the bank rate because inflation is too high. it is ourjob to bring it down. in the past half—century, the interest rate has been much higher, but this year's rises mark the end of 13 years of what was supposed to be temporary emergency low rates, but they were kept there because under the policy of austerity economic growth was so weak. inflation can be caused by higher costs like the price of oil but it can also be made worse by high demand. too much money spent by households and businesses chasing too few goods. the idea behind raising interest rates is to make it more expensive to borrow and to spend, and that should limit the amount of buying activity, reducing the upward pressure on prices. the risk is if you raise interest rates too far, too fast, you can make any recession even worse. thousands of families have

already been hit hard. in north london, this man earns a good wage in the transport and logistics company but he's worked out that by next year his costs will have jumped by over £750 per month. one week i was really bad, kind of down, my wife telling me don't worry, we will do it somehow. he was paying 1.38% on a fixed rate mortgage thatjust expired, but the best rate he could move on to was 4.61%, £371 extra per month. this is the reality. we were saving money, we didn't go for a holiday the last two years. haircuts we do minimum, occasionally i start shaving to save £20. if i am again not doing stuff like holidays and stuff, still i probably need £200. that means you have to start touching your savings,

which are not comfortable. after the mini budget, markets were expecting the bank of england to raise rates to a peak at more than 6% next summer, but since the resignation of liz truss and kwasi kwarteng, it is expected to be 4.7%. what's extraordinary is the bank of england has raised interest rates this quickly, just as it says we are already in a recession expected to last until 2024. if on top of that the government raises taxes or cut spending too soon or too severely, ordinary families will again have to pay notjust through higher bills but higher unemployment. andy verity, bbc news. well, in the past hour the chancellorjeremy hunt has been speaking to reporters. let's hear what he had to say. what my party has done is put in place a new prime minister, we also have a new chancellor of the exchequer.

today's news is going to be very tough for families with mortgages up and down the country, for businesses with loans, but there is a global economic crisis, the imf, the international monetary fund, say a third of the world economy is now in recession and the best thing the government can do if we want to bring down these rises in interest rates is to show that we are bringing down our debt and families up and down the country has to balance their accounts at home and we must do the same as a government. i'm nowjoined by liberal democrat mp for richmond park and treasury & business spokesperson, sarah 0lney. and you for being with us. it is not altogether surprising that interest rates have been put up again. i suppose there is some kind of small hoping what the bank had to say about them not rising quite as deeply and as fast as some had

predicted they would. i deeply and as fast as some had predicted they would.— deeply and as fast as some had predicted they would. i don't think that'll be much _ predicted they would. i don't think that'll be much comfort _ predicted they would. i don't think that'll be much comfort at - predicted they would. i don't think that'll be much comfort at all- predicted they would. i don't think that'll be much comfort at all to i predicted they would. i don't think| that'll be much comfort at all to be honest to the thousands mortgage holders out there, who are going to see their mortgages... their mortgage payments increased by an average of about £3000 a year, which is the bank of england figures, and we know from other research that about £500 of that is directly attributable to the impact of the mini budget from last month. i don't think that'll very reassuring at all to the many, many families who are going to struggle as a result of this. and really overall, it is a pretty bleak picture, what with today's interest rate rise and inflation at such high levels, the highest levels in the g7, it is a very tough picture, both for families and for businesses. [30 very tough picture, both for families and for businesses. do you think that banks _ families and for businesses. do you think that banks and _ families and for businesses. do you think that banks and other - families and for businesses. do you think that banks and other financial| think that banks and other financial institutions are quick enough to pass on the benefits of higher interest rates to those perhaps all

the people who often live off their savings? i the people who often live off their savinus? ~ .,, ., , , ., the people who often live off their savinus? ~ ., , , ., , ., savings? i think obviously that is a matter for the _ savings? i think obviously that is a matter for the banks _ savings? i think obviously that is a matter for the banks and - savings? i think obviously that is a matter for the banks and it - savings? i think obviously that is a matter for the banks and it is - matter for the banks and it is important to remember that the bank of england... i important to remember that the bank of england- - -— of england... i am sorry to interrupt — of england... i am sorry to interrupt you. _ of england... i am sorry to interrupt you. we - of england. .. i am sorry to interrupt you. we will- of england... i am sorry to | interrupt you. we will have of england... i am sorry to i interrupt you. we will have to of england... i am sorry to - interrupt you. we will have to go back to manchester to hear from families' reaction to the manchester arena inquiry report. good afternoon. i am speaking on behalf of 11 families who i represented in this inquiries. today's report confirms everything we feared about the catastrophic sailings of the emergency services on the night of the manchester arena bombing. so many failures happened on that night, it is impossible to list them all here. this damning report sets out in the ticklish detail how the emergency services response lack preparedness,

planning, coordination, communication resources and equipment, everything that could go wrong did go wrong. it is totally unacceptable that members of the public were left seriously injured and dying in this way for what must have seemed like an eternity. it is clear that the so—called golden hour after the attack was utterly squandered by the catastrophic response of the emergency services. as sirjohn saunders says, the emergency services simply failed to get a grip. what makes this even worse is that so many of the lessons of today's report code and should have been learnt after the bombings in 2005. 12 years later, the same things went wrong again at manchester. the complete and to failure of the government and the emergency services to learn those lessons and implement them on islay —— national level is wholly

unacceptable. this must never happen again. as sirjohn saunders powerfully states in his report, some of our clients lying seriously injured in the city room could hear the sirens outside and kept expecting help to come. but no one came to help them. we agree with sir john saunders that there needs to be greater chart —— tolerance of risk across the emergency services. he has set out over 25 pages of detailed recommendations. the sheer scale of recommendations shows that the system is truly broken and needs a complete overhaul. every single emergency service needs to admit its mistakes honestly and commit without defensiveness or hesitation to impairment the recommendations without delay. it must happen, and happen right away. 0ur loved ones who died in this atrocity deserve nothing less. thank you.

i now have a statement on behalf of john atkinson's family, which they have asked me to read today. john was our son, brother, uncle and friend. everyone who knew him love being around him. he always put others first. as today's report says, his working life was spent helping those in care and his kindness and generosity were evident for all to see. he lit up our lives and there is less laughter in the world without him. since his passing, our lives have been shattered. today, the inquiry has answered our questions about his death. it is now clear beyond any doubt that on the night of the bombing, john was totally failed at every stage, both by the private medical providers at the arena, and the emergency services. it is crystal clear that due to those feelings, john died from injuries that he could and should have

survived. as the report says, timely medical treatment to stop or slow john's catastrophic breed —— breeding and get him to hospital would have saved him. during this critical time, would have saved him. during this criticaltime, ronald would have saved him. during this critical time, ronald blake acted heroically to try and savejohn. we want to say thank you again to ronald blake for all he did that night, howeverthe ronald blake for all he did that night, however the medical turner case he needed were not made available and the paramedics who could have helped him should have been at the scene a lot sooner. responsible t for these failures lies with et uk. and north west ambulance service. finally, had greater manchester fire and rescue service arrived at the scene earlier, as they should have done, they could have used their stretchers to getjohn out of the city room, much sooner, and with much less pain. even afterjohn was moved from the city room to the casualty clearing station, further

delays meant that he was not prioritised to hospital. he was left dying, without his dignity, on the floor, when it should have been obvious to medics that he needed to get straight to hospital. as we know from witnesses, john kept asking if he was going to die. john must have known that he was dying. and the pain that causes us to say that is too great to put into words. this should simply never have been allowed to happen. the apology from north west ambulance service means nothing, unless they act rapidly on this report to ensure that no family ever has to go through this horrific experience again. we welcome sir john saunders' promise to monitor the impairment age and of his recommendations. we will be watching to see what happens now. we thank the chair for his fearless report. john will always be in our thoughts and in our hearts. thank you.

but is the solicitor on behalf of the families. we will now hear from the families. we will now hear from the parents of one of the families. can i start by thanking sirjohn saunders for the amazing role he played as chair. i also want to thank our barrister, john cooper, from —— for his sometimes ferocious challenges throughout the inquiry and also our fantastic legal team who are still guiding us through this process. my statement, i want to make it clear that this is a statement as martyn possibly has mother. i do not speak on behalf of anyone else, and be —— apart from myself and i want to make that clear. today we have learnt about the failings of the emergency services, there is no denying that some of these failings lead to loss

of life. i am some of these failings lead to loss of life. iam not some of these failings lead to loss of life. i am not here to play the blame game. what we learned today will not bring martyn or anyone back for that matter but what is important from this day forward is to learn from these mistakes, so that they don't happen to anyone else in the future. we must ensure that the emergency services introduce measures befitting of today's recommendations to ensure that more lives are saved, should another such attack happen again in the future. including some of the recommendations in the report, better communication between all services, establishing a common use of language, so that everybody understands the terminology in the same way. joint training exercises on a regular basis. action cards in all services and training on how to use them correctly. understand each other�*s capabilities between the

services, expertise, specialist equipment available, and resources, but also limitations. better communication between senior command structure across all services, operational discretion, rather than just sticking blindly to rules. the use of technology, what was mentioned today was an app for key contacts as a possibility. regular reviews of operational procedures across all services and of course regular updates. trauma kits widely available accessible locations. trauma training for police officers, rather than just first aid training. licensed security people, this is something they need to consider. young people as part of the national curriculum, sirjohn saunders wants this introduced in schools, which i think is the right thing, and just imagine if every school child would

learn that, in another decade, every aduu learn that, in another decade, every adult would have those skills. and the general public of course, you know, in the arena there are lots of people from the general public, had they had the skills, they would have maybe been able to help better. and also, finally, another point that came out was learning from what other countries are doing. as many of you know, i have been also campaigning about martyn's law. what i ask is the government finally brings forward the legislation required to ensure the country's safety. despite the apparent government support that i have been promised and i keep being promised, this much—needed law seems to be constantly delayed. had martyn's law beenin constantly delayed. had martyn's law been in place that night, we now know that precious lives would have been saved. we cannot turn you clock back but for every passing day, that today because of the s recommendations and martyn's law are not in place, it is yet another day

where all of our safety is at risk. todayis where all of our safety is at risk. today is not a day for finger—pointing but a day for learning and moving forward with measures to keep us safe. uk politics may well be in turmoil, but there is absolutely no excuse for delaying or weakening legislation that could save thousands of lives. this must be absolutely a priority. the security of all citizens is at risk and it is about time that the people came first. 0ne risk and it is about time that the people came first. one last thing i would like to add is that sirjohn saunders made a comment about martyn's law earlier, the protective duty, to be hurried along for larger venues. that is really important but a lot of large venues already know what to do and it will be three once the legislation is being issued and they know what to do, but the legislation is crucially important the smaller venues as well, who actually often don't know what to do. and the training of staff,

guidelines of what to do in a terrorist attack, that is crucially important, more so for smaller venues. thank you very much. lam i am martyn's step and also a doctor. — i am martyn's step and also a doctor, gp, i have been working with the nhs _ doctor, gp, i have been working with the nhs 30 _ doctor, gp, i have been working with the nhs 30 years and listening to the nhs 30 years and listening to the evidence, certainly the medical failings, _ the evidence, certainly the medical failings, i_ the evidence, certainly the medical failings, i would like tojust say a few words — failings, i would like tojust say a few words. i have sat and listened and now _ few words. i have sat and listened and now we — few words. i have sat and listened and now we have the evidence. it is absolutely — and now we have the evidence. it is absolutely disgraceful and large corporate companies can make money by cutting _ corporate companies can make money by cutting back on basic first aid measures— by cutting back on basic first aid measures which have been proven to save lives _ measures which have been proven to save lives i— measures which have been proven to save lives. i call on the government, the department of health and social— government, the department of health

and social to follow sirjohn saunders' recommendations to collaborate with the care quality commission and to weed out this shameful— commission and to weed out this shameful practice. thank you. the mention arena bombing. you hurt his mum they're talking about what had happened to martin. you also heard martin stepfather, the gp talking about the failures about the manchester arena. talking about the failures about the manchesterarena. he talking about the failures about the manchester arena. he stuck and more generally about other venues that provide public acts of. martin's law which marked his mum is talking about their to ensure that venues that have the legal requirement to ensure that they have adequate safety measures to protect. particular in terms of medical support. you also heard before that

the lawyer, kim harrison, she spoke on behalf of the victim in that statement were talking about the case that would've contributed to helping conserve life. he was suffering big wounds to his leg. rob blake, the man who stayed with them, in the immediate aftermath of the attack was up actually was his wife built as a 20 k and hope to in place for more than an hour to try and stem the blood flow. i've believed he done enough to ensure thatjohn harrison survived the incident. and the other victims among the 22, 20 of them would have died had suffered catastrophic incidents from which they would not have recovered. john and some of the victims whose names i don't have could have survived but their chances were ended by the inadequate response in sirjohn's view based on inquests before he

took on the response was in the public inquiry. now we are going to move on and talk about the interest rate and the impact of that decision in your questions answered. let's get some answers to your questions on what effect today's rise in interest rates will have on things like mortgages, bank loans and credit card debt. with me here in the studio is our cost of living correspondent kevin peachey. we're also joined by the chair of the institute of money advisers, jane clack and the managing director at the mortgage hub, nicola schutrups. nicolette jane and kevin thank you for being with us. this plan strange in. kevin why do you think the banks interest rate rises will come back to inflation? is that what they're

really designed to do? it is to inflation? is that what they're really designed to do?— to inflation? is that what they're really designed to do? it is one of the biggest _ really designed to do? it is one of the biggest tools _ really designed to do? it is one of the biggest tools that _ really designed to do? it is one of the biggest tools that the - really designed to do? it is one of the biggest tools that the bank i really designed to do? it is one of the biggest tools that the bank ofj the biggest tools that the bank of england has to try and bring down those prices. that rate of price rises. so that's why we've seen eight interest rate rises in a row now. clearly, this is the biggest for 33 years. and it does have an impact. but it has a delayed impact. so, i think part of the impact here for the bank of england is there signal the days of ultralow rates are over. we are going to have to get use to something where rates are a bit higher. although the governor of the bank of england did say that they with a higher than somehow expecting. peaking at 4.5% next autumn. so there is some good news there if you like. we autumn. so there is some good news there if you like.— there if you like. we will have to wait for that _ there if you like. we will have to wait for that delayed _ wait for that delayed repetition will stop jane clack.

wait for that delayed repetition will stopjane clack. jeffrey wait for that delayed repetition will stop jane clack. jeffrey wells is asking i imagine with a slight slide. will i ever see improvement in my savings or my pension? i actually find that quite difficult. he wilt — actually find that quite difficult. he will. but it would take a lot longer— he will. but it would take a lot longer was sub interest rate rises will affect— longer was sub interest rate rises will affect money going out as opposed to money coming in. so if you've _ opposed to money coming in. so if you've got — opposed to money coming in. so if you've got money to save, interest rate rises _ you've got money to save, interest rate rises since it affect mortgages very quickly within less than a month — very quickly within less than a month. any interest rates on savings generally— month. any interest rates on savings generally takes about a month to begin— generally takes about a month to begin and — generally takes about a month to begin and even then it's diddly sguat— begin and even then it's diddly sguat for— begin and even then it's diddly squat for most people. the rates of interest _ squat for most people. the rates of interest rising. somebody else, when you've _ interest rising. somebody else, when you've got _ interest rising. somebody else, when you've got high rates of interest on your credit — you've got high rates of interest on your credit card and you're lucky enough — your credit card and you're lucky enough i— your credit card and you're lucky enough. i don't know many people were _ enough. i don't know many people were getting 5% raises on their interests _ were getting 5% raises on their interests. i can't see one isn't

offsetting _ interests. i can't see one isn't offsetting the other. it's something i've always found hard to understand. why actually putting up interest _ understand. why actually putting up interest rates is going to improve the economy. they've got so many people _ the economy. they've got so many people living in cost—of—living crisis — people living in cost—of—living crisis this _ people living in cost—of—living crisis. this is going to be a cost to survive — crisis. this is going to be a cost to survive crisis for a lot of people _ to survive crisis for a lot of --eole. . ~ to survive crisis for a lot of people-— to survive crisis for a lot of --eole. . ~ , . to survive crisis for a lot of --eole. . , . people. thank you very much jane. nicholas this _ people. thank you very much jane. nicholas this is _ people. thank you very much jane. nicholas this is one _ people. thank you very much jane. nicholas this is one for— people. thank you very much jane. nicholas this is one for you. - people. thank you very much jane. nicholas this is one for you. emma j nicholas this is one for you. emma says i'm a mortgage holder whose fixed term has come to an end. talk about organ at the determent. is there anything the government can do to help me in that situation? that the to help me in that situation? at the moment it doesn't _ to help me in that situation? at the moment it doesn't let _ to help me in that situation? at the moment it doesn't let the - to help me in that situation? at the moment it doesn't let the government isn't going _ moment it doesn't let the government isn't going to — moment it doesn't let the government isn't going to be — moment it doesn't let the government isn't going to be doing _ moment it doesn't let the government isn't going to be doing anything - moment it doesn't let the government isn't going to be doing anything for- isn't going to be doing anything for people _ isn't going to be doing anything for people in— isn't going to be doing anything for people in that _ isn't going to be doing anything for people in that situation. _ isn't going to be doing anything for people in that situation. tracker. people in that situation. tracker rates _ people in that situation. tracker rates are — people in that situation. tracker rates are about _ people in that situation. tracker rates are about 1.5% _ people in that situation. tracker rates are about 1.5% lower- people in that situation. tracker rates are about 1.5% lower thanl rates are about 1.5% lower than fixed _ rates are about 1.5% lower than fixed rates _ rates are about 1.5% lower than fixed rates at _ rates are about 1.5% lower than fixed rates at the _ rates are about 1.5% lower than fixed rates at the moment. i rates are about 1.5% lower thanj fixed rates at the moment. and rates are about 1.5% lower than l fixed rates at the moment. and a rates are about 1.5% lower than i fixed rates at the moment. and a lot of vendors _ fixed rates at the moment. and a lot of vendors have _

fixed rates at the moment. and a lot of vendors have preempted - fixed rates at the moment. and a lot of vendors have preempted that i fixed rates at the moment. and a lot of vendors have preempted that rice| of vendors have preempted that rice today _ of vendors have preempted that rice today they— of vendors have preempted that rice today they have _ of vendors have preempted that rice today. they have put _ of vendors have preempted that rice today. they have put that _ of vendors have preempted that rice today. they have put that into - of vendors have preempted that rice today. they have put that into theirl today. they have put that into their fixed rates — today. they have put that into their fixed rates. and obviously- fixed rates. and obviously tracker rates _ fixed rates. and obviously tracker rates will— fixed rates. and obviously tracker rates will go up _ fixed rates. and obviously tracker rates will go up from .75- rates will go up from .75 straightaway. if- rates will go up from .75. straightaway. if the tracker rates is the _ straightaway. if the tracker rates is the right decision _ straightaway. if the tracker rates is the right decision in morgan i is the right decision in morgan uses up is the right decision in morgan uses up for— is the right decision in morgan uses up for renewal then _ is the right decision in morgan uses up for renewal then that is - is the right decision in morgan uses up for renewal then that is your- up for renewal then that is your decisioh — up for renewal then that is your decisioh at— up for renewal then that is your decision. at the _ up for renewal then that is your decision. at the moment - up for renewal then that is your decision. at the moment the i decision. at the moment the government— decision. at the moment the government gives _ decision. at the moment the government gives no - decision. at the moment the i government gives no indication decision. at the moment the - government gives no indication they are willing _ government gives no indication they are willing to — government gives no indication they are willing to help. _ government gives no indication they are willing to help. it _ government gives no indication they are willing to help. it might - government gives no indication they are willing to help. it might be i government gives no indication they are willing to help. it might be we i are willing to help. it might be we will see _ are willing to help. it might be we will see the — are willing to help. it might be we will see the cost _ are willing to help. it might be we will see the cost of— are willing to help. it might be we will see the cost of mortgages i are willing to help. it might be we| will see the cost of mortgages rise not immediately— will see the cost of mortgages rise not immediately but _ will see the cost of mortgages rise not immediately but more - will see the cost of mortgages rise not immediately but more so i will see the cost of mortgages rise not immediately but more so over| will see the cost of mortgages rise i not immediately but more so over the next year— not immediately but more so over the next year with — not immediately but more so over the next year with his _ not immediately but more so over the next year with his people, _ not immediately but more so over the next year with his people, much- not immediately but more so over the next year with his people, much of. next year with his people, much of their— next year with his people, much of their fixed — next year with his people, much of their fixed rate _ next year with his people, much of their fixed rate mortgages. - next year with his people, much of their fixed rate mortgages. so, i theirfixed rate mortgages. so, potentially— theirfixed rate mortgages. so, potentially the _ theirfixed rate mortgages. so, potentially the government i their fixed rate mortgages. so, i potentially the government may do something — potentially the government may do something then. _ potentially the government may do something then. but _ potentially the government may do something then. but nothing - potentially the government may do something then. but nothing at- potentially the government may doj something then. but nothing at the moment _ something then. but nothing at the moment. ., ,., , ., moment. yet, we had some figures an examle moment. yet, we had some figures an example from — moment. yet, we had some figures an example from andre _ moment. yet, we had some figures an example from andre blakely _ moment. yet, we had some figures an example from andre blakely the i example from andre blakely the governor. forsomeone example from andre blakely the governor. for someone coming to the end of their fixed governor. for someone coming to the end of theirfixed rate governor. for someone coming to the end of their fixed rate deal is probably likely, this is a typical scenario, if you like, it would pay £3000 more a year on their market mortgage. i we seen the upheaval of recent times that's the thing most clearly seen with mortgage rates. they have been rising, may be fixed

rates have peaks now stop and we may see them coming down. that is certainly what some brokers have been saying, but as we just mentioned there the tracker and vehicle dealers tend to be influenced. checkers will be directly influenced by the bank of england decisions. and variable will be to some degree. people on those kinds of mortgage deals will see their monthly repayments going up quite significantly. jahh their monthly repayments going up quite significantly.— quite significantly. john says why after interest _ quite significantly. john says why after interest rates, _ quite significantly. john says why after interest rates, speaking i quite significantly. john says why after interest rates, speaking of| quite significantly. john says why| after interest rates, speaking of a point we have heard really from yours about his pension increasing. jeff, john asked why are interest rates so abysmal equipment why is

there a lag. white deceivers immediately get hit by a horizon interest rates on things like your mortgage or credit card? but it doesn't happen quite so quickly in your savings rate?— your savings rate? there are practical reasons _ your savings rate? there are practical reasons for that. i your savings rate? there are | practical reasons for that. i'm not suggesting that the only reason. as john was saying the rates have been very little for a long time on savings and when we look at interest rates rising. clearly that is good news for savers to some degree. when that happens, not sure yet, it will be passed on with better rates. there are better deals out there for savers than there have been for some time. that's a good bit. unfortunately, when we have high levels of inflation, braces are rising at a rapid rate that means that buying power of those savings that buying power of those savings that are already there have been

reduced by that high inflation. it's worth pointing out that the building surveys association said about a third of people were relying on savings to get them through the higher bills at the moment. and that the rising cost of living. the idea of saving any money at the look for a lot of people seems a long way off. . ., ,, , a lot of people seems a long way off. .., ,, , ., ,~' ., off. nicolette, stephen asked i have a bite to let— off. nicolette, stephen asked i have a bite to let on _ off. nicolette, stephen asked i have a bite to let on a _ off. nicolette, stephen asked i have a bite to let on a second _ off. nicolette, stephen asked i have a bite to let on a second property i a bite to let on a second property due to covert policies i have to raise rent. the interest on this mortgage will be 12.5 per 3%. my lender will allow me to switch to a fixed rent. what can i do? that lender will allow me to switch to a fixed rent. what can i do?- fixed rent. what can i do? that is an interesting _ fixed rent. what can i do? that is an interesting one. _ fixed rent. what can i do? that is an interesting one. lenders i an interesting one. lenders shouldn't— an interesting one. lenders shouldn't really— an interesting one. lenders shouldn't really be - an interesting one. lenders shouldn't really be taking i an interesting one. lenders. shouldn't really be taking the rental — shouldn't really be taking the rental calculation _

shouldn't really be taking the rental calculation into - shouldn't really be taking the i rental calculation into account. shouldn't really be taking the - rental calculation into account. you already— rental calculation into account. you already owe — rental calculation into account. you already owe them _ rental calculation into account. you already owe them the _ rental calculation into account. you already owe them the money - rental calculation into account. you already owe them the money you i already owe them the money you already— already owe them the money you already have _ already owe them the money you already have a _ already owe them the money you already have a contract _ already owe them the money you already have a contract with i already owe them the money you. already have a contract with them. and they— already have a contract with them. and they are — already have a contract with them. and they are distinct _ already have a contract with them. and they are distinct advantage i already have a contract with them. and they are distinct advantage inl and they are distinct advantage in you by— and they are distinct advantage in you by not— and they are distinct advantage in you by not allowing _ and they are distinct advantage in you by not allowing you _ and they are distinct advantage in you by not allowing you to - and they are distinct advantage in you by not allowing you to switchl and they are distinct advantage in i you by not allowing you to switch to a lower— you by not allowing you to switch to a lower rate — you by not allowing you to switch to a lower rate i— you by not allowing you to switch to a lower rate. i would _ you by not allowing you to switch to a lower rate. i would definitely- a lower rate. i would definitely tell him — a lower rate. i would definitely tell him it _ a lower rate. i would definitely tell him it stiffened _ a lower rate. i would definitely tell him it stiffened to - a lower rate. i would definitely tell him it stiffened to get i a lower rate. i would definitely. tell him it stiffened to get some advice _ tell him it stiffened to get some advice and — tell him it stiffened to get some advice and speak— tell him it stiffened to get some advice and speak to _ tell him it stiffened to get some advice and speak to a _ tell him it stiffened to get some advice and speak to a broker. it| advice and speak to a broker. it might— advice and speak to a broker. it might be — advice and speak to a broker. it might be he _ advice and speak to a broker. it might be he would _ advice and speak to a broker. it might be he would be _ advice and speak to a broker. it might be he would be up- advice and speak to a broker. it might be he would be up to i advice and speak to a broker. it i might be he would be up to switch later~ _ might be he would be up to switch later~ each — might be he would be up to switch later. each vendor— might be he would be up to switch later. each vendor used _ might be he would be up to switch later. each vendor used a - might be he would be up to switch| later. each vendor used a different affordability — later. each vendor used a different affordability calculator. _ later. each vendor used a different affordability calculator. and - later. each vendor used a different affordability calculator. and may. later. each vendor used a differentl affordability calculator. and may be affordability calculator. and may be a different — affordability calculator. and may be a different one has _ affordability calculator. and may be a different one has a different- a different one has a different stress — a different one has a different stress capability. _ a different one has a different stress capability.— stress capability. sorry to interrupt _ stress capability. sorry to interrupt l _ stress capability. sorry to interrupt i am _ stress capability. sorry to interrupt i am interested | stress capability. sorry to i interrupt i am interested in the point you made there. a little people assume that if they borrowed money, they're kind of at the mercy of the lender. you said that something interesting not only the possibility switch. 0ne something interesting not only the possibility switch. one can always potentially switch and that depends on how competitive the market is. with other rates of there. like energy moment at the other but even

if it's ultimately high for people. on that point you said you may be a discriminated against

and they will say is there anything that you _ and they will say is there anything that you can do in this is something is there anything that can be done and was _ is there anything that can be done and was met with somebody then loses and was met with somebody then loses a job? _ and was met with somebody then loses a job? years— and was met with somebody then loses a job? years ago, and was met with somebody then loses ajob? years ago, there and was met with somebody then loses a job? years ago, there used to be a grant called — a job? years ago, there used to be a grant called support for the mortgage interest or had a similar name _ mortgage interest or had a similar name that— mortgage interest or had a similar name that paid up to, i believe, 50.000 — name that paid up to, i believe, £30,000. a long time ago when the grass— £30,000. a long time ago when the grass was— £30,000. a long time ago when the grass was green and britain was a

world _ grass was green and britain was a world empire, etc. today it's very different — world empire, etc. today it's very different. there were only about 12.000 — different. there were only about 12,000 people claiming it and think about— 12,000 people claiming it and think about the _ 12,000 people claiming it and think about the number of unemployed people _ about the number of unemployed people on benefits that we have. 12.000 _ people on benefits that we have. 12.000 is— people on benefits that we have. 12,000 is not a grant any more, is a loah _ 12,000 is not a grant any more, is a loah and _ 12,000 is not a grant any more, is a loah and it's— 12,000 is not a grant any more, is a loah and it's a _ 12,000 is not a grant any more, is a loan. and it's a loan that if you earn _ loan. and it's a loan that if you earn a — loan. and it's a loan that if you earn a pound, it gets taken away. and you _ earn a pound, it gets taken away. and you wait. imagine you are in trouble _ and you wait. imagine you are in trouble and you decide i've lost my 'ob, trouble and you decide i've lost my job, mortgage rates are going up, i'm job, mortgage rates are going up, l'm going — job, mortgage rates are going up, i'm going to apply for this loan. you have — i'm going to apply for this loan. you have to wait 39 weeks. how many mortgage _ you have to wait 39 weeks. how many mortgage companies are going to wait that length of time? or is it something in place that they have to. something in place that they have to do _ something in place that they have to. , ., ., something in place that they have to. ., ., ., to. do you want to come back on that? anyone — to. do you want to come back on that? anyone in _ to. do you want to come back on that? anyone in this _ to. do you want to come back on that? anyone in this situation i to. do you want to come back on that? anyone in this situation or| that? anyone in this situation or an one that? anyone in this situation or anyone who _ that? anyone in this situation or anyone who is — that? anyone in this situation or anyone who is struggling - that? anyone in this situation or anyone who is struggling to i that? anyone in this situation or anyone who is struggling to pay | anyone who is struggling to pay their— anyone who is struggling to pay their mortgage, _ anyone who is struggling to pay their mortgage, actually- anyone who is struggling to pay their mortgage, actually speakl anyone who is struggling to pay i their mortgage, actually speak to your lender— their mortgage, actually speak to your lender straightaway. - their mortgage, actually speak to your lender straightaway. they. their mortgage, actually speak to i your lender straightaway. they don't want you _ your lender straightaway. they don't want you to — your lender straightaway. they don't want you to be — your lender straightaway. they don't want you to be in— your lender straightaway. they don't want you to be in that _ your lender straightaway. they don't want you to be in that situation i your lender straightaway. they don't want you to be in that situation any. want you to be in that situation any more _ want you to be in that situation any more than they— want you to be in that situation any more than they want _ want you to be in that situation any more than they want un _ want you to be in that situation any more than they want un as - want you to be in that situation any more than they want un as they i want you to be in that situation anyl

more than they want un as they will appreciate _ more than they want un as they will appreciate you — more than they want un as they will appreciate you speaking _ more than they want un as they will appreciate you speaking with - more than they want un as they will appreciate you speaking with them. | appreciate you speaking with them. there _ appreciate you speaking with them. there are _ appreciate you speaking with them. there are some _ appreciate you speaking with them. there are some options— appreciate you speaking with them. there are some options they - appreciate you speaking with them. there are some options they can i appreciate you speaking with them. there are some options they can do have lenders — there are some options they can do have lenders with _ there are some options they can do have lenders with different - there are some options they can do| have lenders with different payment holidays, _ have lenders with different payment holidays, three _ have lenders with different payment holidays, three months, _ have lenders with different payment holidays, three months, six- have lenders with different paymentl holidays, three months, six months, ”p holidays, three months, six months, up to— holidays, three months, six months, up to 12 _ holidays, three months, six months, up to 12 months _ holidays, three months, six months, up to 12 months for _ holidays, three months, six months, up to 12 months for some _ holidays, three months, six months, up to 12 months for some of- holidays, three months, six months, up to 12 months for some of them. i up to 12 months for some of them. 0bviously— up to 12 months for some of them. obviously the _ up to 12 months for some of them. obviously the months _ up to 12 months for some of them. obviously the months are - up to 12 months for some of them. obviously the months are added i up to 12 months for some of them. j obviously the months are added to the end _ obviously the months are added to the end of— obviously the months are added to the end of the _ obviously the months are added to the end of the terms— obviously the months are added to the end of the terms you _ obviously the months are added to the end of the terms you are - the end of the terms you are extending _ the end of the terms you are extending your— the end of the terms you are extending your mortgage i the end of the terms you are| extending your mortgage and the end of the terms you are i extending your mortgage and you the end of the terms you are _ extending your mortgage and you need to look_ extending your mortgage and you need to look at_ extending your mortgage and you need to look at how— extending your mortgage and you need to look at how much _ extending your mortgage and you need to look at how much that _ extending your mortgage and you need to look at how much that is _ extending your mortgage and you need to look at how much that is going - extending your mortgage and you need to look at how much that is going to i to look at how much that is going to cost if_ to look at how much that is going to cost if that's — to look at how much that is going to cost if that's the _ to look at how much that is going to cost if that's the only _ to look at how much that is going to cost if that's the only option - to look at how much that is going to cost if that's the only option for- cost if that's the only option for right— cost if that's the only option for right now. could _ cost if that's the only option for right now. could also _ cost if that's the only option for right now. could also look - cost if that's the only option for right now. could also look at i right now. could also look at potentially _ right now. could also look at potentially putting _ right now. could also look at potentially putting some - right now. could also look at potentially putting some of i right now. could also look at. potentially putting some of your mortgage — potentially putting some of your mortgage on _ potentially putting some of your mortgage on interest— potentially putting some of your mortgage on interest only- potentially putting some of your mortgage on interest only to - potentially putting some of your- mortgage on interest only to reduce the payments — mortgage on interest only to reduce the payments. again _ mortgage on interest only to reduce the payments. again it— mortgage on interest only to reduce the payments. again it has- mortgage on interest only to reduce the payments. again it has an - mortgage on interest only to reduce. the payments. again it has an impact on the _ the payments. again it has an impact on the amount — the payments. again it has an impact on the amount of— the payments. again it has an impact on the amount of interest _ the payments. again it has an impact on the amount of interest you - the payments. again it has an impact on the amount of interest you were l on the amount of interest you were going to _ on the amount of interest you were going to pay— on the amount of interest you were going to pay across— on the amount of interest you were going to pay across the _ on the amount of interest you were going to pay across the term - on the amount of interest you were going to pay across the term acuity| going to pay across the term acuity were only— going to pay across the term acuity were only paying _ going to pay across the term acuity were only paying the _ going to pay across the term acuity were only paying the interest - going to pay across the term acuity were only paying the interest and i were only paying the interest and not the _ were only paying the interest and not the capital. _ were only paying the interest and not the capital. so _ were only paying the interest and not the capital. so they _ were only paying the interest and not the capital. so they are - not the capital. so they are short-term _ not the capital. so they are short—term options- not the capital. so they are short—term options to - not the capital. so they are short—term options to get. not the capital. so they are - short—term options to get through a very terrible — short—term options to get through a very terrible situation. _ short—term options to get through a very terrible situation. you - short—term options to get through a very terrible situation. you could . very terrible situation. you could look _ very terrible situation. you could look to _ very terrible situation. you could look to extend _ very terrible situation. you could look to extend the _ very terrible situation. you could look to extend the term - very terrible situation. you could look to extend the term in - very terrible situation. you could i look to extend the term in general as well _ look to extend the term in general as well there _ look to extend the term in general as well. there are _ look to extend the term in general as well. there are options - look to extend the term in general as well. there are options there i as well. there are options there so speak— as well. there are options there so speak to _ as well. there are options there so speak to your— as well. there are options there so speak to your lender— as well. there are options there so speak to your lender for— as well. there are options there so speak to your lender for sure - as well. there are options there so speak to your lender for sure and i as well. there are options there so| speak to your lender for sure and if you need _ speak to your lender for sure and if you need any— speak to your lender for sure and if you need any more _ speak to your lender for sure and if you need any more advice, - speak to your lender for sure and if you need any more advice, speak. speak to your lender for sure and ifi you need any more advice, speak to speak to your lender for sure and if. you need any more advice, speak to a broker _ you need any more advice, speak to a broker but _ you need any more advice, speak to a broker but i — you need any more advice, speak to a broker. but i agree, _ you need any more advice, speak to a broker. but i agree, if— you need any more advice, speak to a broker. but i agree, if you _ you need any more advice, speak to a broker. but i agree, if you find - broker. but i agree, if you find yourself in _ broker. but i agree, if you find yourself in that _ broker. but i agree, if you find yourself in that situation, - broker. but i agree, if you find yourself in that situation, it. broker. but i agree, if you find yourself in that situation, it is| yourself in that situation, it is tough — yourself in that situation, it is tough right— yourself in that situation, it is tough right now. _ yourself in that situation, it is tough right now.— yourself in that situation, it is tough right now. what about the 0 tion tough right now. what about the option given _ tough right now. what about the option given that _ tough right now. what about the option given that demand - tough right now. what about the option given that demand for. tough right now. what about the - option given that demand for housing is so acute in this country of

renting out a room or renting out space in a property to help you perhaps if you live in the property but maybe you were older or the kids have left home or at least they are not there most of the time. you have a room can make any rent without the kind of tax liability want to get the benefit of doing that? absolutely. the government has a scheme _ absolutely. the government has a scheme called _ absolutely. the government has a scheme called rent _ absolutely. the government has a scheme called rent a _ absolutely. the government has a scheme called rent a room - absolutely. the government has a scheme called rent a room it's- scheme called rent a room it's exactly— scheme called rent a room it's exactly as— scheme called rent a room it's exactly as he _ scheme called rent a room it's exactly as he described - scheme called rent a room it's exactly as he described camas scheme called rent a room it's. exactly as he described camas a scheme called rent a room it's- exactly as he described camas a 7500 per year. _ exactly as he described camas a 7500 peryear, 625— exactly as he described camas a 7500 peryear. 625 per— exactly as he described camas a 7500 per year, 625 per month _ exactly as he described camas a 7500 per year, 625 per month tax—free. - per year, 625 per month tax—free. ekec— per year, 625 per month tax—free. exec that— per year, 625 per month tax—free. exec that situation _ per year, 625 per month tax—free. exec that situation where - per year, 625 per month tax—free. exec that situation where any- exec that situation where any situation _ exec that situation where any situation but _ exec that situation where any situation but if— exec that situation where any situation but if you _ exec that situation where any situation but if you have - exec that situation where any situation but if you have a - exec that situation where any. situation but if you have a spare room: _ situation but if you have a spare room. it — situation but if you have a spare room. it has— situation but if you have a spare room, it has to _ situation but if you have a spare room, it has to be _ situation but if you have a spare room, it has to be furnished - room, it has to be furnished accommodation _ room, it has to be furnished accommodation in _ room, it has to be furnished accommodation in your- room, it has to be furnished - accommodation in your property so not a _ accommodation in your property so not a buy— accommodation in your property so not a buy to — accommodation in your property so not a buy to let— accommodation in your property so not a buy to let landlord _ accommodation in your property so not a buy to let landlord or - accommodation in your property so not a buy to let landlord or house l not a buy to let landlord or house multiple — not a buy to let landlord or house multiple occupants _ not a buy to let landlord or house multiple occupants but— not a buy to let landlord or house multiple occupants but renting i not a buy to let landlord or house multiple occupants but renting ai multiple occupants but renting a room _ multiple occupants but renting a room in — multiple occupants but renting a room in your— multiple occupants but renting a room in your house _ multiple occupants but renting a room in your house tax—free - multiple occupants but renting ai room in your house tax—free and multiple occupants but renting a - room in your house tax—free and also there _ room in your house tax—free and also there are _ room in your house tax—free and also there are a _ room in your house tax—free and also there are a handful— room in your house tax—free and also there are a handful of— room in your house tax—free and also there are a handful of lenders - room in your house tax—free and also there are a handful of lenders that i there are a handful of lenders that will use that — there are a handful of lenders that will use that income. _ there are a handful of lenders that will use that income. the - there are a handful of lenders that will use that income. the next- there are a handful of lenders thatl will use that income. the next time you come _ will use that income. the next time you come to — will use that income. the next time you come to look— will use that income. the next time you come to look at _ will use that income. the next time you come to look at your— will use that income. the next time| you come to look at your mortgage, they can _ you come to look at your mortgage, they can actually _ you come to look at your mortgage, they can actually put _ you come to look at your mortgage, they can actually put that _ you come to look at your mortgage, they can actually put that income i you come to look at your mortgage, i they can actually put that income on your application— they can actually put that income on your application some _ they can actually put that income on your application some if _ they can actually put that income on your application some if it _

they can actually put that income on your application some if it needs - they can actually put that income on your application some if it needs to| your application some if it needs to help for— your application some if it needs to help for affordability— your application some if it needs to help for affordability then - your application some if it needs to help for affordability then you - your application some if it needs to help for affordability then you can i help for affordability then you can do that— help for affordability then you can do that as — help for affordability then you can do that as well. _ help for affordability then you can do that as well.— do that as well. either way is a short-term — do that as well. either way is a short-term way _ do that as well. either way is a short-term way to _ do that as well. either way is a short-term way to maybe - do that as well. either way is a short-term way to maybe help do that as well. either way is a - short-term way to maybe help you short—term way to maybe help you through... i can see you nodding there. it's going to be long enough to give somebody who needs the room a bit of stability and also extra income that might offset some of the extra cost at the moment. not a lot because we do see potentially it being with people under difficult circumstances. let's move on to question from nicola. what can we do differently without downsizing or struggling each month and i've given one small example that will not work for everybody. it is one small example that will not work for everybody-— for everybody. it is a good example. in terms for everybody. it is a good example. in terms of— for everybody. it is a good example. in terms of your _ for everybody. it is a good example. in terms of your mortgage, - for everybody. it is a good example. in terms of your mortgage, some i for everybody. it is a good example. in terms of your mortgage, some of| in terms of your mortgage, some of the things— in terms of your mortgage, some of the things we've _ in terms of your mortgage, some of the things we've already— in terms of your mortgage, some of| the things we've already mentioned, look ahead _ the things we've already mentioned, look ahead at — the things we've already mentioned, look ahead at when _ the things we've already mentioned, look ahead at when it's _ the things we've already mentioned, look ahead at when it's coming - the things we've already mentioned, look ahead at when it's coming off. look ahead at when it's coming off to fixed _ look ahead at when it's coming off to fixed rates, _ look ahead at when it's coming off to fixed rates, more _ look ahead at when it's coming off to fixed rates, more important- look ahead at when it's coming offi to fixed rates, more important now than ever— to fixed rates, more important now than ever to — to fixed rates, more important now than ever to see _ to fixed rates, more important now than everto see a— to fixed rates, more important now than ever to see a broker— to fixed rates, more important now than ever to see a broker before i to fixed rates, more important now| than ever to see a broker before we were _ than ever to see a broker before we were comparing mortgages- than ever to see a broker before we were comparing mortgages for- than ever to see a broker before we were comparing mortgages for thei were comparing mortgages for the difference — were comparing mortgages for the difference in — were comparing mortgages for the difference in rate _ were comparing mortgages for the

difference in rate might've - were comparing mortgages for the difference in rate might've been. were comparing mortgages for thei difference in rate might've been 0.1 or0~25_ difference in rate might've been 0.1 or0~25a_ difference in rate might've been 0.1 or0~25a can— difference in rate might've been 0.1 or0.25a can save— difference in rate might've been 0.1 or 0.25 a can save a _ difference in rate might've been 0.1 or 0.25 a can save a few— difference in rate might've been 0.1 or 0.25 a can save a few pounds - difference in rate might've been 0.1| or 0.25 a can save a few pounds per month _ or 0.25 a can save a few pounds per month now— or 0.25 a can save a few pounds per month nowthe— or 0.25 a can save a few pounds per month. now the difference - or 0.25 a can save a few pounds per month. now the difference in- or 0.25 a can save a few pounds per month. now the difference in rate l month. now the difference in rate really— month. now the difference in rate really ranges _ month. now the difference in rate really ranges up _ month. now the difference in rate really ranges up to _ month. now the difference in rate really ranges up to a _ month. now the difference in rate really ranges up to a whole - month. now the difference in ratei really ranges up to a whole percent in the _ really ranges up to a whole percent in the course — really ranges up to a whole percent in the course across _ really ranges up to a whole percent in the course across your _ really ranges up to a whole percent in the course across your mortgage that's— in the course across your mortgage that's huge money. _ in the course across your mortgage that's huge money. take _ in the course across your mortgage that's huge money. take that - in the course across your mortgage i that's huge money. take that advice and also _ that's huge money. take that advice and also let— that's huge money. take that advice and also let all— that's huge money. take that advice and also let all lenders _ that's huge money. take that advice and also let all lenders are - that's huge money. take that advice and also let all lenders are lending i and also let all lenders are lending at the _ and also let all lenders are lending at the moment— and also let all lenders are lending at the moment so _ and also let all lenders are lending at the moment so might _ and also let all lenders are lending at the moment so might be - and also let all lenders are lending at the moment so might be the . at the moment so might be the existing — at the moment so might be the existing lender— at the moment so might be the existing lender might— at the moment so might be the existing lender might look- existing lender might look elsewhere. _ existing lender might look elsewhere. so _ existing lender might look elsewhere. so speak- existing lender might look elsewhere. so speak to i existing lender might look elsewhere. so speak to a i existing lender might look- elsewhere. so speak to a broker. make _ elsewhere. so speak to a broker. make your— elsewhere. so speak to a broker. make your home _ elsewhere. so speak to a broker. make your home as— elsewhere. so speak to a broker. make your home as economical. elsewhere. so speak to a broker. | make your home as economical as possible _ make your home as economical as possible and — make your home as economical as possible and look— make your home as economical as possible and look at _ make your home as economical as possible and look at options - make your home as economical as possible and look at options like l possible and look at options like solar— possible and look at options like solar energy _ possible and look at options like solar energy and _ possible and look at options like solar energy and insulation - possible and look at options like. solar energy and insulation within your house — solar energy and insulation within your house and _ solar energy and insulation within your house and just _ solar energy and insulation within your house and just making - solar energy and insulation within your house and just making it- solar energy and insulation within your house and just making it asi your house and just making it as cheap— your house and just making it as cheap as — your house and just making it as cheap as possible _ your house and just making it as cheap as possible to _ your house and just making it as cheap as possible to run - your house and just making it as cheap as possible to run your. your house and just making it as . cheap as possible to run your house outside _ cheap as possible to run your house outside of _ cheap as possible to run your house outside of your— cheap as possible to run your house outside of your mortgage. - cheap as possible to run your house outside of your mortgage. and - cheap as possible to run your house outside of your mortgage. and as l cheap as possible to run your house i outside of your mortgage. and as we already— outside of your mortgage. and as we already mentioned _ outside of your mortgage. and as we already mentioned with _ outside of your mortgage. and as we already mentioned with the - outside of your mortgage. and as we i already mentioned with the mortgage, interest-only. — already mentioned with the mortgage, interest—only, increasing _ already mentioned with the mortgage, interest—only, increasing the - already mentioned with the mortgage, interest—only, increasing the term, - interest—only, increasing the term, there _ interest—only, increasing the term, there are _ interest—only, increasing the term, there are some _ interest—only, increasing the term, there are some options— interest—only, increasing the term, there are some options there - interest—only, increasing the term, | there are some options there whilst there _ there are some options there whilst there will— there are some options there whilst there will be — there are some options there whilst there will be more _ there are some options there whilst there will be more costly _ there are some options there whilst there will be more costly over- there are some options there whilst there will be more costly over the l there will be more costly over the whole _ there will be more costly over the whole term — there will be more costly over the whole term to _ there will be more costly over the whole term to get _ there will be more costly over the whole term to get us _ there will be more costly over the whole term to get us through - there will be more costly over the whole term to get us through the| whole term to get us through the next sort — whole term to get us through the next sort of— whole term to get us through the next sort of 2—3 _ whole term to get us through the next sort of 2—3 years _ whole term to get us through the next sort of 2—3 years it - whole term to get us through the next sort of 2—3 years it might i whole term to get us through thej next sort of 2—3 years it might be the option— next sort of 2—3 years it might be the option b _ next sort of 2—3 years it might be the option b will— next sort of 2—3 years it might be the option b will need _ next sort of 2—3 years it might be the option b will need to- next sort of 2—3 years it might be the option b will need to look at. | the option b will need to look at. steve _ the option b will need to look at. steve asking _ the option b will need to look at. steve asking jane _ the option b will need to look at. steve asking jane whether- the option b will need to look at. steve asking jane whether house j steve asking jane whether house having rates rise in comparison with the answer is similarly we don't

know yet but david asked we are told that savings interest rates do not match the rate banks charge us for mortgage or credit cards we are never told such a discrepancy. david says what is my savings rate 5% of my credit card rate 20%? says what is my savings rate 596 of my credit card rate 20%? pragmatic. it's how my credit card rate 20%? pragmatic. it's how the — my credit card rate 20%? pragmatic. it's how the banks _ my credit card rate 20%? pragmatic. it's how the banks make _ my credit card rate 20%? pragmatic. it's how the banks make money. - it's how the banks make money. so obviously— it's how the banks make money. so obviously you were going to borrow more _ obviously you were going to borrow more and _ obviously you were going to borrow more and will pay more to borrow than _ more and will pay more to borrow than you — more and will pay more to borrow than you do— more and will pay more to borrow than you do to deposit which is financing — than you do to deposit which is financing to borrowing. that's the simple _ financing to borrowing. that's the simple answer. interest rates can with credit — simple answer. interest rates can with credit cards, you can get rates as low— with credit cards, you can get rates as low as _ with credit cards, you can get rates as low as 17% but people i know are paying 40% — as low as 17% but people i know are paying 40% interest rates on their credit card — paying 40% interest rates on their credit card. that's a huge difference in what is worrying is at the moment people are going to be tempted to take out cash on those credit— tempted to take out cash on those credit cards to pay other bills that are coming in. but the real reason you have — are coming in. but the real reason you have to— are coming in. but the real reason you have to be aware is that is how the banks— you have to be aware is that is how the banks make money. they are not a charitable institution. in the same

way as— charitable institution. in the same way as building societies are not charitable — way as building societies are not charitable institutions. their reputation is not intojust making money _ reputation is not intojust making money. but i'm sure you've known people — money. but i'm sure you've known people who _ money. but i'm sure you've known people who have gone to the bank and then being told this and they been sold that~ — then being told this and they been sold that. that's now finished, thank— sold that. that's now finished, thank goodness. i remember my son when _ thank goodness. i remember my son when he _ thank goodness. i remember my son when he was — thank goodness. i remember my son when he was doing his degree taking out a loan _ when he was doing his degree taking out a loan and they want him to take low protection insurance and he was not working — low protection insurance and he was not working. so these things all go around _ not working. so these things all go around |_ not working. so these things all go around. ., not working. so these things all go around. . , , ., . around. i laugh because mortgage rotection around. i laugh because mortgage protection insurance _ around. i laugh because mortgage protection insurance get _ around. i laugh because mortgage protection insurance get the - around. i laugh because mortgage| protection insurance get the banks into terrible trouble. it did protection insurance get the banks into terrible trouble.— into terrible trouble. it did in many got — into terrible trouble. it did in many got money _ into terrible trouble. it did in many got money back- into terrible trouble. it did in many got money back from | into terrible trouble. it did in l many got money back from it. and they did _ many got money back from it. and they did on — many got money back from it. and they did on credit cards and that loophole — they did on credit cards and that loophole is now gone out of they are now saying there could be something on the _ now saying there could be something on the tax _ now saying there could be something on the tax you had. but the big thing _ on the tax you had. but the big thing is — on the tax you had. but the big thing is and you cannot argue it, the big _ thing is and you cannot argue it, the big thing is that's how they make _ the big thing is that's how they make their money. that's why they are able _ make their money. that's why they are able to — make their money. that's why they are able to lend money, it's a nasty truth _ are able to lend money, it's a nasty truth but it— are able to lend money, it's a nasty truth but it is the truth. it�*s truth but it is the truth. it's worth making _ truth but it is the truth. it�*s

worth making and we cannot sugar pill all of these things. kevin, roger in london stop people spending in that the press as the economy but the bank pretty much acknowledges that. how do we recover? timer;r the bank pretty much acknowledges that. how do we recover? they have acknowledge — that. how do we recover? they have acknowledge that _ that. how do we recover? they have acknowledge that as _ that. how do we recover? they have acknowledge that as you _ that. how do we recover? they have acknowledge that as you say - that. how do we recover? they have acknowledge that as you say with . that. how do we recover? they have | acknowledge that as you say with the expectation of recession and river that period of declining economy and over two years longer than seen since comparable records began in the nineteen twenties... recessions are often nasty, brutish but mostly short. find recessions are often nasty, brutish but mostly short.— but mostly short. and plus what about some _ but mostly short. and plus what about some periods _ but mostly short. and plus what about some periods of - but mostly short. and plus what about some periods of growth i but mostly short. and plus what| about some periods of growth as but mostly short. and plus what - about some periods of growth as well so this is sort of longer and shallower and the government to date... ., , ., date... the definition is two quarters _ date... the definition is two quarters in _ date... the definition is two quarters in succession. - date... the definition is two j quarters in succession. yes, date... the definition is two i quarters in succession. yes, so economic— quarters in succession. yes, so economic growth _ quarters in succession. yes, so economic growth needs - quarters in succession. yes, so economic growth needs to - quarters in succession. yes, so i economic growth needs to reduce quarters in succession. yes, so - economic growth needs to reduce for two quarters, to periods of three months in a row.

and also send the economy will recover but it was sick sometime there some pain for that. and just very quickly on some points raised supplied by our experts and i've heard this a lot from charities and so on. the time to seek help is when you think you will be getting onto some kind of trouble. particularly with paying your mortgage because some options are closed to you when you start mixing payments. secondly, unfortunately, the sad grim reality is there are forces out there that would try to take advantage of situations like this so do be careful. in terms of if you have e—mails or phone calls about these kind of things. that you are not just assuming they are legitimate. that is a very good point kevin, thank you. in crisis b boot clutch

at straws and those controls are held by fraudsters. michelle, very last one here from paul. it's nice to have an optimist. is it best to invest in a one—year account or a two—year account right now? nicola do you hear that? is it best to invest in a one year fixed account right now are to your account? you're talking about savings right? yes. �* ., , ., . you're talking about savings right? yes. ., , ., ., yes. i'm no expert on that but the rates will continue _ yes. i'm no expert on that but the rates will continue to _ yes. i'm no expert on that but the rates will continue to arise - yes. i'm no expert on that but the rates will continue to arise but - yes. i'm no expert on that but the rates will continue to arise but in l rates will continue to arise but in a fierce _ rates will continue to arise but in a fierce time _ rates will continue to arise but in a fierce time you _ rates will continue to arise but in a fierce time you might - rates will continue to arise but in a fierce time you might be - rates will continue to arise but ini a fierce time you might be getting rates will continue to arise but in i a fierce time you might be getting a better_ a fierce time you might be getting a better rate~ — a fierce time you might be getting a better rate. it's _ a fierce time you might be getting a better rate. it's based _ a fierce time you might be getting a better rate. it's based on— a fierce time you might be getting a better rate. it's based on the - better rate. it's based on the possibility— better rate. it's based on the possibility of _ better rate. it's based on the possibility of the _ better rate. it's based on the possibility of the two - better rate. it's based on the possibility of the two year. better rate. it's based on the i possibility of the two year over better rate. it's based on the - possibility of the two year over the will gets _ possibility of the two year over the will gets enough _ possibility of the two year over the will gets enough over— possibility of the two year over the will gets enough over the - possibility of the two year over the will gets enough over the next - possibility of the two year over the will gets enough over the next two years _ will gets enough over the next two ears. �* i,

will gets enough over the next two ears. ~ t, t, , , will gets enough over the next two ears. ~ t, , , years. and that was up can i 'ust sa the if years. and that was up can i 'ust say the if you i years. and that was up can i 'ust say the if you have i years. and that was up can i 'ust say the if you have debt * years. and that was up can i just say the if you have debt rather i years. and that was up can i just i say the if you have debt rather than putting your money into savings. get our putting your money into savings. get your debt paid off where they are paying _ your debt paid off where they are paying much interest. get it out of the way _ paying much interest. get it out of the wa .g . . ~ paying much interest. get it out of the wa ., ~ , paying much interest. get it out of thewa. ., , . the way. jane thank you very much for that jane _ the way. jane thank you very much for that jane clark _ the way. jane thank you very much for that jane clark stop _ the way. jane thank you very much for that jane clark stop the - for that jane clark stop the nicholas was up and temperature are very large cost—of—living correspondent. thank you all for your questions which referred we've answered live answered them not me i don't know anything. a preview after the weather were going to go back to the weather were going to go back to the manchester magistrates' court. after the court where we are expecting for the reaction, in particular will get something from the emergency services. some statements made by sirjohn saunders this is inside the purse conference

room where there will be apparent sometime in the next few minutes. we will be back with you just after four o'clock for a look at the weather here is sabrina lee. good afternoon. i'm sure many of you have noticed those wet and windy conditions over the last few days, plenty of puddles around. now, here's the radar sequence, then, from the last few hours, showing some lingering rain, especially over parts of east anglia and the south—east. but over the next few hours, this persistent rain will largely clear away, and then we're left with a rash of showers mainly focused across western regions, some of which will nudge a little further inland at times, too. if you do catch any showers today, some will be on the heavy and possibly thundery side, but still some bright or sunny spells around, too. not as windy as it was yesterday for many of us, but we will keep quite windy conditions going in the northern isles and also the winds strengthening later in the south—west. and temperature—wise, today's afternoon high is then around 10—14 celsius, which is fairly typical of the time of year. we're going to keep some of those heavy showers going through this

evening and for a time overnight. these mainly across parts of south wales and also southern portions of england, some of which could include some rumbles of thunder, which could bring a few issues locally. remaining windy for parts of the south—west and across the channel, but then things will quieten down nicely overnight. something drier, clearer and colder for many of us. chilly enough for the chance of a touch of frost, too, especially in parts of the north—east. as for tomorrow, then, you can see this little bump in the isobars will bring a much more settled day for many of us. so, starting on friday, then, a chilly start, maybe a touch of frost in places, but then we're left with some decent spells of autumnal sunshine, a little patchy cloud in places. yes, there will still be a few showers with us, but, generally speaking, these fairly few and far between. again, highs of 10—14 celsius with that breeze coming in from the west or north—west. and then all change once again by the time we get to this weekend. low pressure back on the scene, frontal systems moving across us and you can see a squeeze in those isobars, too, bringing some windier

conditions for some. if you do have any plans for bonfire night, this is going to be the zone where we expect those drier and clearer conditions. either side of this, we'll expect some showers or some lingering spells of rain and a bit more cloud, too. and just a heads—up, then, for the weekend, so further showers or longer spells of rain in the forecast, breezy or windy on occasions and temperatures quite typical of the time of year. and that's your latest forecast.

this is bbc news. the headlines... a report into the manchester arena bombing five years ago says the performance of emergency services fell far below the standard it should have been and at least one of the 22 people killed would probably have survived if help had arrived sooner. many things did go badly wrong and it has been the job of this inquiry to identify them, work out is possible why they went wrong, and make recommendations to ensure, if possible, that they don't happen again. in the next few minutes, we are going to be hearing from two chief

constables, from the chief fire officer andy chief of north west ambulance service. the bank of england raised its base rate of interest to 3%, an increase of three quarters of a percentage point, as it struggles to contain inflation. if we do not act forcefully now, it will be worth later on. and as the forecast today shows, it is a tough road ahead. the home secretary travelled to the manston migrant processing centre earlier today, as he battles to get a grip amidst chaos in the asylum system. imran khan, seen here being helped to lead a location, after he was shot. the first reports suggest he may have been the victim of an assassination attempt but his life is not thought to be in danger.

good afternoon and welcome to bbc news. let's cross now live to the press conference will stop good afternoon. i am stephen watson, the chief constable for greater manchester. on the 22nd of may 2017, the manchester arena, 22 people were murdered and over 1000 injured in a planned indiscriminate and cowardly act of abject barbarity. today, our thoughts are with the bereaved families and the survivors, who have been central to everything we have

done since the attack took place. this inquiry set out to leave no stone unturned in its effort to provide answers about what happened on the night of the attack. the comprehensive report that we have received this morning records the very detailed summation of sirjohn saunders' findings and is the embodiment of the care taken by him to fulfil its purpose. we recognise that many aspects of the latest published volume will make for difficult and distressing reading for those most affected. on behalf of greater manchester police, i thank the inquiry team for the opportunities that we have been given to participate fully and fairly in the inquiry process and we welcome today's report. ifully accept the findings of the chair,

sirjohn saunders. beyond the selflessness and professionalism of so many of our front line staff, it is also clear that our coordination of the response to this atrocity was pooh of the response to this atrocity was poor. we had failed to plan effectively and the execution of that which was planned was simply not good enough. our actions were substantially inadequate and fell short of what the public have every right to expect. and for this, i apologise unreservedly. ourfailure to affect proper command and control of the incident from the outset undermined an effective multi—agency response to a dreadful set of circumstances. we did not act upon learning from previous exercises,

which could have reduced the burden or impact felt. for communications, poor planning, inadequate training and shortcomings in strategic leadership all played a part in our failure. all of these failings could and should have been identified and mitigated through learning from robustly designed training exercises, under the auspices of our local resilience forum. alas, these were opportunities that were not sufficiently taken. sadly, the combined failings were significant to the families and loved ones of those who died. i am truly sorry. it is important we now take the time to carefully consider every facet of

the volume published today and we have a dedicated team already in place for this purpose. but i also want to reassure the public that we have not waited for the publication of the findings before making a number of substantial and beneficial changes to our operating model. in recent years, we have strengthened our leadership at all levels and placed a premium on core operational competence and effectiveness. we have developed a detailed memorandum of understanding with the british transport police for the arena site, amongst others, to ensure absolute clarity between our organisations as to roles and responsibilities. we have now a rigorous process to ensure the greater testing and practical awareness of multi—agency communication methods to the point

today where their use is second nature. gmp has dramatically enhanced our commitment to the greater manchester local resilience forum and indeed one of our senior officers currently chairs this important element of ourjoint preparedness. we have completed the wholesale reform of our force control room function. significant investment has enabled single site working, additional staffing, and enhanced training. we have improved the way that we debrief critical incidents, so as to better capture and share organisational learning. we have invested substantially in improved first aid training and equipment for all our front line officers. for example, all gmp vehicles have been issued with enhanced first aid kits which include —— and we have increasing

number of defibrillators available to staff. in short, i am already able to confidently state that gmp is now in a fundamentally stronger position than it was in 2017, should we be called upon to lead and respond to a simile challenging and terrible event. i say this, not least because gmp and partner sir —— partner agencies have sadly had to apply our combined resources to a number of real—life major incident responses since 2017. in these circumstances, the fact that we have reviewed and tested our multi—agency responses have proved beneficial in delivering the professional and well coordinated operational effect required. i coordinated operational effect required. lam coordinated operational effect

required. i am also able to provide an assurance that our learning is currently being widely shared. whilst the inquiry has considered a dreadful event in greater manchester, the eyes of policing nationally are upon this report. we have already established a clear means of disseminating the learning throughout policing under the auspices of the national police chiefs' council and through the counterterrorism police network. as i have already indicated, we now have work to do and we will do so in earnest. i would like to stress the point that because of the terrible events at the arena that night, we do things differently and better. on the night, many of our offices ran

bravely straight into the face of danger and gave of their very best to help those injured by any means necessary. with courage, determination and compassion and without regard to their own safety. and i and grateful to the chair for his acknowledgement of their commitment and for the positive words written of their contribution. i am also proud of the painstaking and exemplary criminal investigation which followed the to and exemplary criminal investigation whi bomber�*s othe. ,, ,. ,, ,, .to and exemplary criminal investigation whi bomber�*s brother .. .. .. .to and exemplary criminal investigation whi bomber�*s brother on . .. .. .. .to and exemplary criminal investigation whi bomber�* a "other on . .. .. .. .to years imprisonment. the horrific of many us to

will never in ll never repeat. w ,, in ll ne the eneat m; ,, be i'n'lln'g£h§';;;£,fi§'f;.fi,j,.fi,'f ,, z ”bé'cofifid'eaifilfri'e theeutfiff;j,;ffi ,, 7 7 ”be confident of ne the 9.9th w ,, is confident of ne the eggat. ww ,, is cor veryt of ne the eggét. w ,, is cor very least a the egeétw w ,, is cor very least of he egeétw w ,, is cor very least of what eétw w ,, 7 7 wis cor very least of what gmp w w �*to �* to who are still �*ia who are still �* 1 a fierce who are still that and hurt will be in vain. ladies and not be in vain. ladies and gentlemen, i would not be in vain. ladies and gentlemen, iwould now like not be in vain. ladies and gentlemen, i would now like to introduce to you the chief constable for british transport police, who will make a statement of her own. everyone. peopte everyone. people were murdered

this cit 22 --le were murdered w this cit 22 eo le were murdered the evil actions this city. 22 people were murdered , the evil actions of lives must with _ recommendations team. participate in the inquiry. significant errors were made in significaflt'err§rs'wei’e"i�*fl§de in’ the - leading up significaflterrats'wei’ei�*i�*iade in’ the - leading up to significaflterrats'wei’ei�*i�*iade in'the leading up to this significant'errors'weémadein't'ne leading up to this horrendous hours leading up to this horrendous attack— hours leading up to this horrendous attack and — hours leading up to this horrendous attack and in immediate ezlrze f aftermath. our planning and preparation was inadequate to respond — preparation was inadequate to respond to an incident of this magnitude. forthose respond to an incident of this magnitude. for those errors, respond to an incident of this magnitude. forthose errors, i respond to an incident of this magnitude. for those errors, iwant to apologise — magnitude. for those errors, iwant to apologise to the families of the victims _ to apologise to the families of the victims and to everyone of you affected — victims and to everyone of you affected by that terrible night. on

behatf— affected by that terrible night. on behatf of— affected by that terrible night. on behalf of everyone in british transport police, i am truly sorry. there _ transport police, i am truly sorry. there were — transport police, i am truly sorry. there were mistakes and misjudgments but there _ there were mistakes and misjudgments but there was also compassion and bravery _ but there was also compassion and bravery. police officers and staff who ran — bravery. police officers and staff who ran towards the attack without hesitation, — who ran towards the attack without hesitation, as well as security staff— hesitation, as well as security staff and _ hesitation, as well as security staff and members of the public. in the time _ staff and members of the public. in the time that has passed, those responders have also carried the trauma _ responders have also carried the trauma of— responders have also carried the trauma of that night. they too deserve — trauma of that night. they too deserve audi sport —— support. this is a part— deserve audi sport —— support. this is a part of— deserve audi sport —— support. this is a part of btp's history, which we will never— is a part of btp's history, which we will never forget. and as you would expect, _ will never forget. and as you would expect, today's report does not mark the start _ expect, today's report does not mark the start of— expect, today's report does not mark the start of our improvements but it acts as _ the start of our improvements but it acts as an— the start of our improvements but it acts as an invaluable aid to build on the _ acts as an invaluable aid to build on the improvements we have already made _ on the improvements we have already made and _ on the improvements we have already made and are continuing to make sense _ made and are continuing to make sense may— made and are continuing to make sense may 2017. we are already working — sense may 2017. we are already working more closely than ever with

the agencies alongside me here today. — the agencies alongside me here today, committing to programmes of 'oint today, committing to programmes of joint exercising and testing, so that we — joint exercising and testing, so that we are better prepared. our major— that we are better prepared. our major incident plan has been reviewed, simplified and improved and our— reviewed, simplified and improved and our officers are better trained, including _ and our officers are better trained, including those in key command rotes~ _ including those in key command roles in— including those in key command roles. in btp, one of our values is that we _ roles. in btp, one of our values is that we strive to be better every day _ that we strive to be better every day this — that we strive to be better every day. this means continually improving our planning and response to major— improving our planning and response to major incidents. the changes we have made — to major incidents. the changes we have made and those that are planned mean _ have made and those that are planned mean we _ have made and those that are planned mean we are _ have made and those that are planned mean we are in a much stronger position— mean we are in a much stronger position to — mean we are in a much stronger position to respond effectively with our partners to incidents of this nature — our partners to incidents of this nature. across the railways of england. — nature. across the railways of england, scotland and wales. the families— england, scotland and wales. the families and friends of the victims and the _ families and friends of the victims and the city of manchester will

continue — and the city of manchester will continue to grieve for years to come — continue to grieve for years to come we _ continue to grieve for years to come. we share this heartache, not 'ust come. we share this heartache, not just as _ come. we share this heartache, not just as an— come. we share this heartache, not just as an organisation, but as individuals. no learning can turn back— individuals. no learning can turn back the — individuals. no learning can turn back the clock. no apology can mend a broken _ back the clock. no apology can mend a broken heart. we can only reflect on today's — a broken heart. we can only reflect on today's report with panda and i absolutely — on today's report with panda and i absolutely promise you we will do better _ absolutely promise you we will do better~ i _ absolutely promise you we will do better. i am absolutely promise you we will do better. iam now absolutely promise you we will do better. i am now going to pass over to david _ better. i am now going to pass over to david russell, chief fire officer~ _ good afternoon, everyone. the manchester arena inquiry volume two report was made for very difficult

reading for me as chief fire officer of greater manchester fire and rescue service and my colleagues. i want to start by wholeheartedly apologising to the families of the 22 innocent people who lost their lives on that tragic night of the 22nd of may 2017. and to the survivors whose lives have changed forever. our response that night was wholly inadequate and totally ineffective. and that will forever be a matter of deep regret for our service. we let the families and the public down in their time of need and for that, i am truly sorry. i know that no apology will take away the pain and suffering of the families who lost loved ones and of

the survivors, but i want them to know that i fully accept the inquiry�*s criticisms of our service and i accept the recommendations in full. i also want to thank sirjohn saunders for his work throughout the inquiry and in producing this report. the inquiries's process has been one of the most challenging times in our service's history and todayis times in our service's history and today is a very difficult day for many, especially those who so desperately wanted to help that night. every firefighter whojoins night. every firefighter who joins greater manchester night. every firefighter whojoins greater manchester fire and rescue service once to do their best. the bestjob service once to do their best. the best job they service once to do their best. the bestjob they can, to help, to support, to assist the public, and to save lives. those that were eventually deployed to the incident

that night did the bestjob they could, albeit it was far too late. while we have already made significant changes to address the failings in how we responded on the night, the inquiry puzzle vs recommendations provide a critically important framework for ensuring that we take all the necessary steps to always be ready and able to respond to a terrorist attack anywhere in our city region. the report is long and complex, it will take time to digestive the recommendations fully. and cross—reference them against the improvements which we have already put in place and to consider whether any gaps remain. i do however want to address a few issues the report raises. as i have said, and the inquiry notes, we would simply too late in our response. but five years

on from the attack, i want the public to know that this will never happen again. today's greater manchester fire and rescue service is better prepared, better equipped, better trained, is better prepared, better equipped, bettertrained, better is better prepared, better equipped, better trained, better exercised and more resilient. the kerslake review set up by the mayor of greater manchester after the attack identified a number of recommendations which we have already put in place to improve and drive meaningful change within our service. and these changes have been tested during the multi—agency response to many major incidents in recent years. we knew immediately after the arena attack that there had been a complete failing in multi—agency working. the inquiry

report makes that clear and this has been a major focus for us since the attack. there has been a substantial shift in the leadership and culture of our service, recognised positively by his majesty's inspectorate of constabulary and fire rescue services for we have undertaken a major overhaul of our policies and procedures in relation to a terrorist incident. revising and simplifying our mobilised arrangements, which ensure an automatic response to the scene. the dedicated radio channel is now established, which guarantees immediate contact 2a seven between blue light services and our control rules. in addition to this, a national interagency liaison officer is now colocated with gmp�*s duty

officer during working hours with a dedicated emergency phone line for all other times. there is greater investment in training, multi—agency exercising, and increased emphasis on decision—making autonomy, meaning incident commanders can confidently make decisions with discretion. wholesale changes have been made to organisational learning and our debrief processes, as well as major improvements in how we communicate and work together with our partner agencies during and after incidents, in conjunction with northwest fire control and importantly across the wider resilience forum. we have also established a more resilient marauding terrorist attack

capability for greater manchester by increasing our capacity and capability which sees every firefighter being fully trained and every fire appliance better equipped to respond to all forms of terrorist or mass casualty incidents. i know the spotlight today is rightly on what our service got wrong on the night of the attack and i want to reiterate my deepest apologies to the families and survivors. i want the families and survivors. i want the public to know the same mistakes will not be made today and have confidence that never again will we four short of what the public should rightly expect of their fire and rescue service. i hope that the public will recognise that greater manchester fire and rescue service is a very different organisation today to what it was in 2017. and that the improvements we have made

and continue to make will provide confidence that we are prepared and able to respond to support the people of greater manchester when it its fire and rescue services are needed. thank you. i would now like to introduce the chief executive of north west ambulance service. good afternoon. for everyone connected with the atrocity on the 22nd _ connected with the atrocity on the 22nd of— connected with the atrocity on the 22nd of may 2017, the last five years — 22nd of may 2017, the last five years have already produced painful reminders _ years have already produced painful reminders of that night's events and although— reminders of that night's events and although i— reminders of that night's events and although i am well aware this day has been — although i am well aware this day has been a — although i am well aware this day has been a long time coming for many. _ has been a long time coming for many. i— has been a long time coming for many, i know the feeling of pain, loss, _ many, i know the feeling of pain, toss. fear— many, i know the feeling of pain, loss, fear and many, i know the feeling of pain, loss, fearand anger do many, i know the feeling of pain, loss, fear and anger do not go away.

my thoughts and sympathies are with you att~ _ my thoughts and sympathies are with you all. especially with the bereaved families and the injured. we witt— bereaved families and the injured. we will never forget the profound impact _ we will never forget the profound impact of — we will never forget the profound impact of the attack on you. every member— impact of the attack on you. every member of— impact of the attack on you. every member of the ambulance service in the communities we serve. i hope that the _ the communities we serve. i hope that the report can give some answers. _ that the report can give some answers, howeveri that the report can give some answers, however i understand that the answers may not be what everyone was looking _ the answers may not be what everyone was looking for. i accept the findings _ was looking for. i accept the findings and i thank sirjohn saunders and his team for their ditigence~ — saunders and his team for their diligence. all those participating in emergency response that night did so trving _ in emergency response that night did so trying to— in emergency response that night did so trying to do their best and save lives _ so trying to do their best and save lives and — so trying to do their best and save lives. and repeatedly did just that. brave _ lives. and repeatedly did just that. brave actions which help many people — brave actions which help many people. staying with them in their time of— people. staying with them in their time of need and in administering ongoing _ time of need and in administering ongoing care. notjust those from the ambulance service, but of course workers _ the ambulance service, but of course workers from other emergency services, — workers from other emergency services, nhs, and members of the public _ services, nhs, and members of the public to _ services, nhs, and members of the

public. to all of you, you should be incredibly— public. to all of you, you should be incredibly proud of your efforts. your _ incredibly proud of your efforts. your interventions will not be forgotten by the people who received them _ forgotten by the people who received them. tragically, as we are all aware. — them. tragically, as we are all aware. i— them. tragically, as we are all aware, i people did not survive that night _ aware, i people did not survive that night and _ aware, i people did not survive that night and many others were seriously injured _ night and many others were seriously injured. when people do lose their lives, _ injured. when people do lose their lives, we _ injured. when people do lose their lives, we understand that is how our performance will ultimately be judged — performance will ultimately be judged and this quite rightly is remembered today. we accept that more _ remembered today. we accept that more of— remembered today. we accept that more of our staff should have been deployed _ more of our staff should have been deployed into the city room, to help patients _ deployed into the city room, to help patients and manage their evacuation. what also produces deep regret— evacuation. what also produces deep regret is— evacuation. what also produces deep regret is our— evacuation. what also produces deep regret is our ability to work together— regret is our ability to work together as bluelight partners fell well short of the standards we all expect— well short of the standards we all expect full. the principles of multi—agency working are incredibly

important _ multi—agency working are incredibly important to the way that we deal with incidents. we take our share of the responsibility for that. we faited — the responsibility for that. we failed to— the responsibility for that. we failed to share our major incident declarations and we failed to establish adequate communication between _ establish adequate communication between our control rooms and each other _ between our control rooms and each other also, — between our control rooms and each other. also, what was laid bare during — other. also, what was laid bare during the _ other. also, what was laid bare during the inquiry is how we failed to learn— during the inquiry is how we failed to learn from previous joint training _ to learn from previous joint training exercises. to say we have now acted. — training exercises. to say we have now acted. i— training exercises. to say we have now acted, i admit, seems little too late, _ now acted, i admit, seems little too late, nonetheless, it is important we do _ late, nonetheless, it is important we do. since the bombing, we have taken _ we do. since the bombing, we have taken a _ we do. since the bombing, we have taken a series of important steps to ensure _ taken a series of important steps to ensure we _ taken a series of important steps to ensure we capture learning and initiate — ensure we capture learning and initiate change and prove —— improve communications between emergency control— communications between emergency control rooms and enhance awareness of multi—agency capabilities. we have _ of multi—agency capabilities. we have updated our incident plans and introduced _ have updated our incident plans and introduced new specific oddities for

the arena _ introduced new specific oddities for the arena and share these with our operator— the arena and share these with our operator and bluelight partner. once more, _ operator and bluelight partner. once more. we _ operator and bluelight partner. once more, we have enhanced our training and made _ more, we have enhanced our training and made it— more, we have enhanced our training and made it more rigorous and sustained _ and made it more rigorous and sustained so skills are maintained and refreshed. of course, there is still much — and refreshed. of course, there is still much more to be digested from the report— still much more to be digested from the report and its recommendations. igladly— the report and its recommendations. i gladly take on the responsibility to make — i gladly take on the responsibility to make sure that progress is made. and in— to make sure that progress is made. and in my— to make sure that progress is made. and in my other role as a chair of the association ambulance chief executive, i would endorse changes required _ executive, i would endorse changes required of— executive, i would endorse changes required of our national partners to improve _ required of our national partners to improve responses all over the countrv — improve responses all over the countrv i— improve responses all over the country. i am confident that if something like this happens again, the response will have more effective _ the response will have more effective preparation, management and coordination between bluelight partners _ and coordination between bluelight partners here today. i also believe that everyone would strive to respond _ that everyone would strive to respond with professionalism, compassion and a desire to help. on

occasions _ compassion and a desire to help. on occasions like this, the word sorry has the _ occasions like this, the word sorry has the risk— occasions like this, the word sorry has the risk of sounding hollow. nevertheless, i want to make it clear— nevertheless, i want to make it clear that — nevertheless, i want to make it clear that whilst our actions were well—intentioned, we apologise wholeheartedly for our failures. thev _ wholeheartedly for our failures. they weigh heavily on us individually and as an organisation. lasttv. _ individually and as an organisation. lasttv. '— individually and as an organisation. lastly, i want to use this opportunity to invite the families of those — opportunity to invite the families of those who have lost loved ones, should _ of those who have lost loved ones, should they wish, to meet with us and ask— should they wish, to meet with us and ask any— should they wish, to meet with us and ask any questions they have. thank— and ask any questions they have. thank you — and ask any questions they have. thank yon-— thank you. that is the chief executive — thank you. that is the chief executive of _ thank you. that is the chief executive of the _ thank you. that is the chief executive of the north - thank you. that is the chief| executive of the north west ambulance service. we are just listening across what the organising press officer is telling us about questions and so on. it looks like we are going to take questions. sorry about the sound quality at this point. we are in the hands of those who have organised the event.

we will stay with the press conference. if we get any more problems with the sound, we will... i think most interesting observation there was offered by the chief fire officer from greater manchester, there was offered by the chief fire officerfrom greater manchester, who officer from greater manchester, who was officerfrom greater manchester, who was saying that effectively with kin —— complete candidacy, saying our response was wholly inadequate and totally ineffective, which is damning of their performance. we are going to hearfrom damning of their performance. we are going to hear from the chief constable.— going to hear from the chief constable. . ., w, , , going to hear from the chief constable. . ., , , , constable. and of course, this very detailed report _ constable. and of course, this very detailed report will _ constable. and of course, this very detailed report will be _ constable. and of course, this very detailed report will be taken - constable. and of course, this very detailed report will be taken for . detailed report will be taken for the account —— fully account of i am sure,... probably unfair... i’m

sure,... probably unfair... i'm sorry about— sure,... probably unfair... i'm sorry about this. _ sure,... probably unfair... i'm sorry about this. we _ sure,... probably unfair... i'm sorry about this. we are hoping to get the sound sorted out. i don't know if anyone down there realises that the saudis receiving interference from one of the radio mics. it appears to be cutting out the other microphones. as soon as we get that sorted, we will go back to the chief exhaust —— chief constable. i don't wish to diminish what the statements were, but none of these chief officers were in charge at the time, were they? ha. chief officers were in charge at the time, were they?— chief officers were in charge at the time, were they? no. we are talking five ears time, were they? no. we are talking five years now _ time, were they? no. we are talking five years now on — time, were they? no. we are talking five years now on from _ time, were they? no. we are talking five years now on from when - time, were they? no. we are talking five years now on from when the - five years now on from when the incident happened. people have left their posts. the chief constable of greater manchester police left his post after being requested to do so by the mayor andy burnham. not directly because of what happened at the arena, but because of other

crime issues in the greater manchester area. you are right, you do not have the same people in charge. but what you got from that news conference in a few minutes ago, the statement saying they fully accept what today's inquiry has found. they are making changes, they have learned lessons. what you have to sort of balance that with is what are the feelings of the families? there were 22 people who died, many hundreds injured that night. i think some of the most interesting word spoken this afternoon were from kim harrison, who was the solicitor representing 11 of the families involved in the atrocity. she said that so many failures happened that night, it is impossible to list them. almost everything that could go wrong did go wrong. the golden hour was squandered by a catastrophic response. the golden hour is the hour after a serious incident, when you can get treatment to people, they are more likely to survive. they failed to get a grip,

she said, the emergency services. this must never happen again. i think you have to take into account the anger still from some of the families involved in all of this about what happened. then you have the development today, the conclusion about one of those who died, john atkinson, sirjohn saunders has concluded that he should not have died that night, he should not have died that night, he should have got his treatment. j should not have died that night, he should have got his treatment. i am should have got his treatment. i am crateful to should have got his treatment. i am grateful to you _ should have got his treatment. i am grateful to you. we _ should have got his treatment. i am grateful to you. we will go back to the chief constable, he has just finished, of course. all in the timing! he hasjust finished, but he is taking another question. the year before the attack, _ is taking another question. the year before the attack, you _ is taking another question. the year before the attack, you were - is taking another question. the year before the attack, you were told - before the attack, you were told then you needed to learn lessons. you did not wear them, so why should the confidence of the public be placed in you to learn that this time? what has changed, why should we believe you? i time? what has changed, why should we believe you?— we believe you? i reiterate some of the oints we believe you? i reiterate some of the points that _ we believe you? i reiterate some of the points that i _ we believe you? i reiterate some of the points that i have _ we believe you? i reiterate some of the points that i have made. - we believe you? i reiterate some of the points that i have made. i - we believe you? i reiterate some of the points that i have made. i will. the points that i have made. i will turn, _ the points that i have made. i will turn, if— the points that i have made. i will turn, if i _ the points that i have made. i will turn, if i might, to david, just to speak— turn, if i might, to david, just to speak to — turn, if i might, to david, just to speak to shared issues within the

local— speak to shared issues within the local resilience forum in a minute, if you _ local resilience forum in a minute, if you might, — local resilience forum in a minute, if you might, david. but i repeat my point _ if you might, david. but i repeat my point about— if you might, david. but i repeat my point about the local resilience forum — point about the local resilience forum i— point about the local resilience forum. i do not, in any sense, seek to duck— forum. i do not, in any sense, seek to duckthe— forum. i do not, in any sense, seek to duck the very fact that this volume — to duck the very fact that this volume sets out very clearly that there _ volume sets out very clearly that there were some lessons that were absolutely — there were some lessons that were absolutely germane to what subsequently went wrong. and its nose _ subsequently went wrong. and its nose excuse for it. we should have learned _ nose excuse for it. we should have learned from those lessons, those lessons _ learned from those lessons, those lessons were not picked up upon. please _ lessons were not picked up upon. please do— lessons were not picked up upon. please do not underestimate the excoriating effect of that very effect — excoriating effect of that very effect the mac fact upon us all. it is that— effect the mac fact upon us all. it is that galvanising effect of that that makes a big difference. in so far as _ that makes a big difference. in so far as the — that makes a big difference. in so far as the rl if f is concerned, david, — far as the rl if f is concerned, david, perhaps you can comment from your own _ david, perhaps you can comment from your own perspective as to the work we have _ your own perspective as to the work we have done in that regard. i your own perspective as to the work we have done in that regard.- we have done in that regard. i can. i think we have done in that regard. i can. i think it's — we have done in that regard. i can. i think it's important _ we have done in that regard. i can. i think it's important to _ i think it's important to acknowledge _ i think it's important to acknowledge that - i think it's important to- acknowledge that winchester occurred. _ acknowledge that winchester occurred, specifically-

acknowledge that winchester occurred, specifically the - acknowledge that winchester| occurred, specifically the year prior— occurred, specifically the year prior to — occurred, specifically the year prior to the _ occurred, specifically the year prior to the attack, _ occurred, specifically the year prior to the attack, was - occurred, specifically the year prior to the attack, was an - occurred, specifically the year- prior to the attack, was an exercise where _ prior to the attack, was an exercise where lessons _ prior to the attack, was an exercise where lessons that _ prior to the attack, was an exercise where lessons that have _ prior to the attack, was an exercise where lessons that have been - prior to the attack, was an exercise l where lessons that have been learnt played _ where lessons that have been learnt played out _ where lessons that have been learnt played out at — where lessons that have been learnt played out at that _ where lessons that have been learnt played out at that particular - played out at that particular exercise _ played out at that particular exercise i— played out at that particular exercise. ithink— played out at that particular exercise. i think in- played out at that particular exercise. i think in terms. played out at that particular exercise. i think in terms ofj played out at that particular - exercise. i think in terms of why should _ exercise. i think in terms of why should the — exercise. i think in terms of why should the public— exercise. i think in terms of why should the public take _ exercise. i think in terms of whyi should the public take confidence now, _ should the public take confidence now. stephen— should the public take confidence now, stephen has— should the public take confidence now, stephen has mentioned, i should the public take confidence i now, stephen has mentioned, there has a _ now, stephen has mentioned, there has a significant _ now, stephen has mentioned, there has a significant overhaul— now, stephen has mentioned, there has a significant overhaul with - now, stephen has mentioned, there has a significant overhaul with the l has a significant overhaul with the greater— has a significant overhaul with the greater manchester _ has a significant overhaul with the greater manchester resilience - has a significant overhaul with the - greater manchester resilience forum, particularly _ greater manchester resilience forum, particularly how — greater manchester resilience forum, particularly how robustly _ greater manchester resilience forum, particularly how robustly learning - particularly how robustly learning is tracked — particularly how robustly learning is tracked through _ particularly how robustly learning is tracked through and _ particularly how robustly learning is tracked through and drives - is tracked through and drives meaningful— is tracked through and drives meaningful change _ is tracked through and drives meaningful change across i is tracked through and drivesi meaningful change across the is tracked through and drives - meaningful change across the blue li-ht meaningful change across the blue light services _ meaningful change across the blue light services. there _ meaningful change across the blue light services. there is— meaningful change across the blue light services. there is a _ meaningful change across the blue light services. there is a level- meaningful change across the blue light services. there is a level of. light services. there is a level of accountability— light services. there is a level of accountability that _ light services. there is a level of accountability that we _ light services. there is a level of accountability that we deliver- light services. there is a level of accountability that we deliver on| accountability that we deliver on those _ accountability that we deliver on those recommendations. - accountability that we deliver on those recommendations. since. accountability that we deliver on . those recommendations. since the attack, _ those recommendations. since the attack, there's— those recommendations. since the attack, there's been— those recommendations. since the attack, there's been an _ those recommendations. since the attack, there's been an excess - those recommendations. since the attack, there's been an excess of i attack, there's been an excess of 160 multi—agency_ attack, there's been an excess of 160 multi—agency exercises, - attack, there's been an excess of| 160 multi—agency exercises, there has been — 160 multi—agency exercises, there has been 15— 160 multi—agency exercises, there has been 15 major— 160 multi—agency exercises, there has been 15 major declarations - 160 multi—agency exercises, there has been 15 major declarations of| 160 multi—agency exercises, there| has been 15 major declarations of a major_ has been 15 major declarations of a major incident _ has been 15 major declarations of a major incident across _ has been 15 major declarations of a major incident across greater - major incident across greater manchester _ major incident across greater manchester since _ major incident across greater manchester since 2017 - major incident across greater manchester since 2017 wherej major incident across greater - manchester since 2017 where the blue li-ht manchester since 2017 where the blue light services — manchester since 2017 where the blue light services have _ manchester since 2017 where the blue light services have displayed - manchester since 2017 where the blue light services have displayed that - light services have displayed that they can — light services have displayed that they can confidently _ light services have displayed that they can confidently perform - light services have displayed that. they can confidently perform against they can confidently perform against the back— they can confidently perform against the back three — they can confidently perform against

the back three principal. _ they can confidently perform against the back three principal. i— they can confidently perform against the back three principal. i do - they can confidently perform against the back three principal. i do think. the back three principal. i do think the back three principal. i do think the environment _ the back three principal. ! do think the environment today— the back three principal. i do think the environment today is - the back three principal. i do think the environment today is differentj the environment today is different than it— the environment today is different than it was— the environment today is different than it was in— the environment today is different than it was in 2017. _ the environment today is different than it was in 2017. —— _ the environment today is different than it was in 2017. —— the - the environment today is different than it was in 2017. —— the jesip l than it was in 2017. —— the jesip principle~ — than it was in 2017. —— the jesip principle it— than it was in 2017. —— the jesip principle. it is— than it was in 2017. —— the jesip principle. it is important- than it was in 2017. —— the jesip principle. it is important we - principle. it is important we continue _ principle. it is important we continue to— principle. it is important we continue to drive _ principle. it is important we continue to drive that - principle. it is important we - continue to drive that improvement. lam right i am right in thinking no one has been disciplined yet, certainly not sacked, no one has been disciplined for any of that you represent for their actions or inaction on the night? their actions or inaction on the niuht? ., . their actions or inaction on the niuht? . ,. ., , their actions or inaction on the niuht? . w ., vw . night? that is certainly correct from a greater— night? that is certainly correct from a greater manchester - night? that is certainly correct| from a greater manchester fire night? that is certainly correct - from a greater manchester fire and rescue _ from a greater manchester fire and rescue perspective _ from a greater manchester fire and rescue perspective. if— from a greater manchester fire and rescue perspective. if i _ from a greater manchester fire and rescue perspective. if i can- from a greater manchester fire and rescue perspective. if i can respond to that, _ rescue perspective. if i can respond to that, i— rescue perspective. if i can respond to that, ithink— rescue perspective. if i can respond to that, i think throughout - rescue perspective. if i can respond to that, i think throughout the - to that, i think throughout the inquiry. — to that, i think throughout the inquiry. and _ to that, i think throughout the inquiry, and indeed _ to that, i think throughout the inquiry, and indeed in- to that, i think throughout the inquiry, and indeed in terms. to that, i think throughout the | inquiry, and indeed in terms of to that, i think throughout the - inquiry, and indeed in terms of my statement, — inquiry, and indeed in terms of my statement, i— inquiry, and indeed in terms of my statement, i acknowledge - inquiry, and indeed in terms of my statement, i acknowledge that - statement, i acknowledge that individual— statement, i acknowledge that individual mistakes _ statement, i acknowledge that individual mistakes were - statement, i acknowledge that individual mistakes were made statement, i acknowledge that. individual mistakes were made on that night, — individual mistakes were made on that night, and _ individual mistakes were made on that night, and witnesses- individual mistakes were made on that night, and witnesses from i individual mistakes were made on| that night, and witnesses from my service _ that night, and witnesses from my service made — that night, and witnesses from my service made those _ that night, and witnesses from my service made those concessions i service made those concessions during _ service made those concessions during the — service made those concessions during the course _ service made those concessions during the course of— service made those concessions during the course of the - service made those concessions| during the course of the inquiry. what _ during the course of the inquiry. what i _ during the course of the inquiry. what i do — during the course of the inquiry. what i do believe _ during the course of the inquiry. what i do believe is _

during the course of the inquiry. what i do believe is that- during the course of the inquiry. what i do believe is that this i during the course of the inquiry. i what i do believe is that this was a systems— what i do believe is that this was a systems failure. _ what i do believe is that this was a systems failure. it _ what i do believe is that this was a systems failure. it was _ what i do believe is that this was a systems failure. it was a _ systems failure. it was a catastrophic— systems failure. it was a catastrophic failure i systems failure. it was a catastrophic failure of. systems failure. it was a i catastrophic failure ofjesip working. _ catastrophic failure ofjesip working, where _ catastrophic failure ofjesip working, where the - catastrophic failure ofjesip working, where the systemj catastrophic failure of jesip - working, where the system failed. and it _ working, where the system failed. and it is _ working, where the system failed. and it is that— working, where the system failed. and it is that where _ working, where the system failed. and it is that where the _ working, where the system failed. and it is that where the real- and it is that where the real improvements _ and it is that where the real improvements live, - and it is that where the real improvements live, in- and it is that where the real improvements live, in my. and it is that where the real- improvements live, in my view, as opposed _ improvements live, in my view, as opposed to — improvements live, in my view, as opposed to focusing _ improvements live, in my view, as opposed to focusing on _ improvements live, in my view, as opposed to focusing on specific- opposed to focusing on specific individuals _ opposed to focusing on specific individuals. mistakes— opposed to focusing on specific individuals. mistakes were i opposed to focusing on specific. individuals. mistakes were made opposed to focusing on specific- individuals. mistakes were made by them, _ individuals. mistakes were made by them, but it— individuals. mistakes were made by them, but it wasn't _ individuals. mistakes were made by them, but it wasn't one _ individuals. mistakes were made by them, but it wasn't one individual's| them, but it wasn't one individual's mistake _ them, but it wasn't one individual's mistake that — them, but it wasn't one individual's mistake that led _ them, but it wasn't one individual's mistake that led to _ them, but it wasn't one individual's mistake that led to the _ them, but it wasn't one individual's mistake that led to the response i them, but it wasn't one individual's| mistake that led to the response on the night _ mistake that led to the response on the night so— mistake that led to the response on the night. so where _ mistake that led to the response on the night. so where we _ mistake that led to the response on the night. so where we need - mistake that led to the response on the night. so where we need to i mistake that led to the response on. the night. so where we need to focus on is continuing — the night. so where we need to focus on is continuing the _ the night. so where we need to focus on is continuing the joint _ on is continuing the joint multi-agency_ on is continuing the joint| multi—agency preparation on is continuing the joint - multi—agency preparation training, exercising, — multi—agency preparation training, exercising, and _ multi—agency preparation training, exercising, and learning, - multi—agency preparation training, exercising, and learning, and i multi—agency preparation training, | exercising, and learning, and make sure that _ exercising, and learning, and make sure that is — exercising, and learning, and make sure that is channelled _ exercising, and learning, and make sure that is channelled robustly- sure that is channelled robustly through— sure that is channelled robustly through the _ sure that is channelled robustly through the greater— sure that is channelled robustly| through the greater manchester resilience — through the greater manchester resilience forum. _ through the greater manchester resilience forum.— through the greater manchester resilience forum. perhaps i could mention in _ resilience forum. perhaps i could mention in relation _ resilience forum. perhaps i could mention in relation to _ resilience forum. perhaps i could mention in relation to british i mention in relation to british transport _ mention in relation to british transport police, we obviously reflected — transport police, we obviously reflected on the findings in volume one. reflected on the findings in volume one the _ reflected on the findings in volume one. the position we are in at the

moment— one. the position we are in at the moment in— one. the position we are in at the moment in relation to our officers that should have been on patrol in the area, — that should have been on patrol in the area, an — that should have been on patrol in the area, an investigation remains under— the area, an investigation remains under way, — the area, an investigation remains underway, it is the area, an investigation remains under way, it is a directed investigation by the iop c. i am sure, _ investigation by the iop c. i am sure. as — investigation by the iop c. i am sure, as you will appreciate, because _ sure, as you will appreciate, because it _ sure, as you will appreciate, because it tells still continuing, i would _ because it tells still continuing, i would not — because it tells still continuing, i would not want to see anything here today— would not want to see anything here today that _ would not want to see anything here today that is likely to undermine that process. but i do share the disappointment that i have heard people _ disappointment that i have heard people comment on in terms of the length _ people comment on in terms of the length of— people comment on in terms of the length of time that that is taking. from _ length of time that that is taking. from a _ length of time that that is taking. from a north west ambulance service perspective, i know that all of our ambulance staff, including the commanders, that responded that night, responded to do their best and save lives. that is why ijoined the ambulance service as a paramedic many years ago, and i know they wanted to do that that night. i am truly sorry, as dave says, that we collectively did not get things right on the night, as we have already heard from the report. so i am sorry for that. just

already heard from the report. so i am sorry for that.— am sorry for that. just concluding on panel's _ am sorry for that. just concluding on panel's commentary, - am sorry for that. just concluding on panel's commentary, without| on panel's commentary, without necessarily repeating what i have said before, also referencing the iop c. _ said before, also referencing the i0p c, but— said before, also referencing the iop c, but ijust reiterate the point — iop c, but ijust reiterate the point that— iop c, but ijust reiterate the point that david hasjust made, that there _ point that david hasjust made, that there were — point that david hasjust made, that there were a number of mistakes that were made. _ there were a number of mistakes that were made, and mistakes were made at an individual— were made, and mistakes were made at an individual level, but i am also clear— an individual level, but i am also clear that — an individual level, but i am also clear that gmp as an organisation cannot— clear that gmp as an organisation cannot absolve itself of responsibility for having put people into positions where potentially, through— into positions where potentially, through a — into positions where potentially, through a lack of training or a lack of support, — through a lack of training or a lack of support, or a lack of systemic support— of support, or a lack of systemic support because of inadequate processes and many of those other things— processes and many of those other things we _ processes and many of those other things we have already described, that they— things we have already described, that they have failed in their duty. i do that they have failed in their duty. i do think— that they have failed in their duty. i do think it — that they have failed in their duty. i do think it is importantjust to reflect— i do think it is importantjust to reflect that some of those mistakes were born _ reflect that some of those mistakes were born of a corporate failure as opposed _ were born of a corporate failure as opposed to — were born of a corporate failure as opposed to individuals misconduct.

andy from — opposed to individuals misconduct. andy from granada. sol opposed to individuals misconduct. andy from granada.— opposed to individuals misconduct. andy from granada. so i think what the families — andy from granada. so i think what the families want _ andy from granada. so i think what the families want or _ andy from granada. so i think what the families want or maybe - andy from granada. so i think what the families want or maybe need i andy from granada. so i think what the families want or maybe need is| the families want or maybe need is accountability _ the families want or maybe need is accountability. you _ the families want or maybe need is accountability. you talk _ the families want or maybe need is accountability. you talk about i accountability. you talk about systemic— accountability. you talk about systemic failures. _ accountability. you talk about systemic failures. the - accountability. you talk about systemic failures. the formerj accountability. you talk about - systemic failures. the former police and fire _ systemic failures. the former police and fire chiefs _ systemic failures. the former police and fire chiefs are _ systemic failures. the former police and fire chiefs are both _ systemic failures. the former police and fire chiefs are both no - systemic failures. the former police and fire chiefs are both no longer. and fire chiefs are both no longer in possession. _ and fire chiefs are both no longer in possession, so _ and fire chiefs are both no longer in possession, so where - and fire chiefs are both no longer in possession, so where should l and fire chiefs are both no longer. in possession, so where should the buck stop? — in possession, so where should the buck sto? ~ ., buck stop? well, i mean, the buck sto -s with buck stop? well, i mean, the buck steps with me- _ buck stop? well, i mean, the buck stops with me. i— buck stop? well, i mean, the buck stops with me. i am _ buck stop? well, i mean, the buck stops with me. i am head - buck stop? well, i mean, the buck stops with me. i am head of i buck stop? well, i mean, the buck. stops with me. i am head of service, i am the chief fire officer of greater manchester fire and rescue service, joined the service two years ago, i take responsibility for the performance of the service on the performance of the service on the night. what i can control is what i have done in the two years i have been in the service. as i say, we are a service that is better prepared, better trained, we are a service that is better prepared, bettertrained, better exercised and more resilient. the guarantee that i can provide is that should there be a similar event anywhere across our city region, the

response from my service will be fundamentally different than it was backin fundamentally different than it was back in 2017. in a fundamentally different than it was back in 2017-— back in 2017. in a similar way, the buck steps — back in 2017. in a similar way, the buck stops with _ back in 2017. in a similar way, the buck stops with me, _ back in 2017. in a similar way, the buck stops with me, on _ back in 2017. in a similar way, the buck stops with me, on behalf i back in 2017. in a similar way, the buck stops with me, on behalf of| buck stops with me, on behalf of gmp _ buck stops with me, on behalf of gmp it— buck stops with me, on behalf of gmp it is— buck stops with me, on behalf of gmp. it is not within my gift to cast— gmp. it is not within my gift to cast backward, it is only within my .ift cast backward, it is only within my gift to _ cast backward, it is only within my gift to make sure that the service that i— gift to make sure that the service that i know — gift to make sure that the service that i know leader does what we have said. that i know leader does what we have said we _ that i know leader does what we have said we are — that i know leader does what we have said. we are accountable, and we will be _ said. we are accountable, and we will be accountable, and properly so, for— will be accountable, and properly so, for our— will be accountable, and properly so, for our performance against the many— so, for our performance against the many recommendations in this volume. it is many recommendations in this volume. it is against _ many recommendations in this volume. it is against those recommendations that we _ it is against those recommendations that we will make absolutely sure that we will make absolutely sure that it _ that we will make absolutely sure that it never again do we repeat these _ that it never again do we repeat these failures. the bottom line is one always — these failures. the bottom line is one always has to accept responsibility. for what it is worth, _ responsibility. for what it is worth, i— responsibility. for what it is worth, i do not in any way shy away from _ worth, i do not in any way shy away from personal responsibility as the

lead for— from personal responsibility as the lead for gmp to get this right going forward _ lead for gmp to get this right going forward. the lead for gmp to get this right going forward. ., , ., . ., forward. the ones who were in charge at the time. — forward. the ones who were in charge at the time. do _ forward. the ones who were in charge at the time, do they _ forward. the ones who were in charge at the time, do they accept _ forward. the ones who were in charge at the time, do they accept their i at the time, do they accept their responsibility? _ at the time, do they accept their responsibility? sign— at the time, do they accept their responsibility? sign i— at the time, do they accept their responsibility? sign i can - at the time, do they accept their responsibility? sign i can only. at the time, do they accept their. responsibility? sign i can only tell you what— responsibility? sign i can only tell you what i— responsibility? sign i can only tell you what i am _ responsibility? sign i can only tell you what i am doing _ responsibility? sign i can only tell you what i am doing now, - responsibility? sign i can only tell you what i am doing now, what. responsibility? sign i can only tell you what i am doing now, what i. you what i am doing now, what i intend _ you what i am doing now, what i intend to — you what i am doing now, what i intend to do _ you what i am doing now, what i intend to do in _ you what i am doing now, what i intend to do in the _ you what i am doing now, what i intend to do in the future, - you what i am doing now, what i intend to do in the future, and l you what i am doing now, what i. intend to do in the future, and how the public— intend to do in the future, and how the public might— intend to do in the future, and how the public might view— intend to do in the future, and how the public might view me - intend to do in the future, and how the public might view me as- intend to do in the future, and how the public might view me as an i the public might view me as an accountable _ the public might view me as an accountable servant— the public might view me as an accountable servant of- the public might view me as an accountable servant of our- the public might view me as an - accountable servant of our community in greater— accountable servant of our community in greater manchester. _ accountable servant of our community in greater manchester. if— accountable servant of our community in greater manchester. if i _ accountable servant of our community in greater manchester.— in greater manchester. if i could add to that. _ in greater manchester. if i could add to that. i — in greater manchester. if i could add to that, i am _ in greater manchester. if i could add to that, i am responsible i in greater manchester. if i could j add to that, i am responsible for british transport police, but what i would say, i think it is our collective responsibility as the four people who are leading emergency services in greater manchester to make sure our people are well equipped, well—trained, to be able to do the job that the public expect and that we expect them to do. i’m public expect and that we expect them to do— public expect and that we expect them to do. �* ., ., ., , ., them to do. i'm not going to repeat what has already _ them to do. i'm not going to repeat what has already been _ them to do. i'm not going to repeat what has already been said, - them to do. i'm not going to repeat| what has already been said, clearly, butjust_ what has already been said, clearly, butjust to _ what has already been said, clearly, butjust to give what has already been said, clearly, but just to give assurance to the public— but just to give assurance to the public across not just a north west, as you _ public across not just a north west, as you heard earlier on i am also the chair— as you heard earlier on i am also the chair of— as you heard earlier on i am also the chair of the association of ambulance chief executives, i will

do everything i can to ensure that every— do everything i can to ensure that every single one of the recommendations for the ambulance sector— recommendations for the ambulance sector are _ recommendations for the ambulance sector are actioned and notjust heard _ sector are actioned and notjust heard across the north west but right— heard across the north west but right across the whole country. | heard across the north west but right across the whole country. i am atan right across the whole country. i am ttoin to right across the whole country. i am going to go — right across the whole country. i am going to go to _ right across the whole country. i am going to go to greg _ right across the whole country. i am going to go to greg from sky. chief constable, you said that in previous tragedies we have seen the lesson is not being learned and implemented. is this were to happen again tomorrow, how do you reassure the public that some of these mistakes, all of these mistakes will not be made again? has mistakes, all of these mistakes will not be made again?— not be made again? as has been sut tested not be made again? as has been suggested many _ not be made again? as has been suggested many of _ not be made again? as has been suggested many of the - not be made again? as has been i suggested many of the amendments to our operating model, which have already— our operating model, which have already been made, have been exercised — already been made, have been exercised both in the exercise arena and in _ exercised both in the exercise arena and in real—time events. so we have had over— and in real—time events. so we have had over 15— and in real—time events. so we have had over 15 multi—agency major incidents— had over 15 multi—agency major incidents to which we have responded. and on the basis of the amendments we have made to the

operating — amendments we have made to the operating model, those things that ought _ operating model, those things that ought to— operating model, those things that ought to have swung into place dead, and the _ ought to have swung into place dead, and the required operational effect was achieved. but i do think that in terms _ was achieved. but i do think that in terms of— was achieved. but i do think that in terms of my— was achieved. but i do think that in terms of my reflections, both on behalf— terms of my reflections, both on behalf of— terms of my reflections, both on behalf of a — terms of my reflections, both on behalf of a wider system but pro clearly _ behalf of a wider system but pro clearly in — behalf of a wider system but pro clearly in respect of gmp, i do recognise _ clearly in respect of gmp, i do recognise that so much of what went wrong _ recognise that so much of what went wrong stemmed right from the outset from a _ wrong stemmed right from the outset from a failure to coordinate as we ought _ from a failure to coordinate as we ought to— from a failure to coordinate as we ought to have done. and it is that that then — ought to have done. and it is that that then gave rise to so much that subsequently went wrong. it is in respect _ subsequently went wrong. it is in respect of— subsequently went wrong. it is in respect of that early grip, the command, the coordination, and fto that will— command, the coordination, and fto that will not — command, the coordination, and fto that will not be overwhelmed, a function — that will not be overwhelmed, a function within the control room that will— function within the control room that will not be overwhelmed, it is that will not be overwhelmed, it is that that _ that will not be overwhelmed, it is that that gives me absolute

confidence god forbid we should have to do this _ confidence god forbid we should have to do this again that some of the things— to do this again that some of the things that went wrong almost as a domino— things that went wrong almost as a domino from not getting it right at the outset — domino from not getting it right at the outset would just not happen again _ the outset would just not happen again 0f— the outset would just not happen again. of that, i am absolutely 100% confident~ _ again. of that, i am absolutely 10096 confident. , ., . ~ again. of that, i am absolutely 10096 confident. , . . ,, ., ., confident. jackie from channel 4. thank you- _ confident. jackie from channel 4. thank you. kelly _ confident. jackie from channel 4. thank you. kelly lost _ confident. jackie from channel 4. thank you. kelly lost her - confident. jackie from channel 4. thank you. kelly lost her life i confident. jackie from channel 4. j thank you. kelly lost her life that night while they waited for help z saidshehad tara’sh'e’fiaaar " ’fgat’a�*gsfiaa 15.25. ' '7sattt'etietiadte’ntate a” 77 �*said she had to make a choice clear said she had to make a choice between helping her sister and helping her 12—year—old daughter. she told the inquiry she learnt a terrible truth that night, that essential if you get caught up in a terrorist incident, you are on your own. she said, "you will have to look after yourself or rely on the public." i wonder, when you are talking to someone who has been so let down, how can you convince them that these reassurances, this idea

that these reassurances, this idea that lessons have already been learned, is worth hearing? again, my thouthts learned, is worth hearing? again, my thoughts and — learned, is worth hearing? again, my thoughts and sympathies _ learned, is worth hearing? again, my thoughts and sympathies go - learned, is worth hearing? again, my thoughts and sympathies go out i learned, is worth hearing? again, my thoughts and sympathies go out to i thoughts and sympathies go out to the family affected in this terrible incident — the family affected in this terrible incident. we have heard a lot today incident. we have heard a lot today in the _ incident. we have heard a lot today in the report about the care gap. we know_ in the report about the care gap. we know there — in the report about the care gap. we know there are a number of recommendations trying to address what to— recommendations trying to address what to do— recommendations trying to address what to do in that time it takes for emergency— what to do in that time it takes for emergency services to arrive on scene — emergency services to arrive on scene. again, we are going to take time— scene. again, we are going to take time to— scene. again, we are going to take time to look— scene. again, we are going to take time to look at the report and make sure that _ time to look at the report and make sure that those recommendations, in particular— sure that those recommendations, in particular the question you have asked. — particular the question you have asked, the care gap, we see what more _ asked, the care gap, we see what more we — asked, the care gap, we see what more we can do to support the public until such _ more we can do to support the public until such time as emergency services _ until such time as emergency services arrive on scene stop. services arrive on scene julian until such time as emergency services arrive on scene julian from channel five _ services arrive on scene julian from channel five or— services arrive on scene julian from channel five or kevin _ services arrive on scene julian from channel five or kevin from - services arrive on scene julian from channel five or kevin from radio - channel five or kevin from radio manchesten _ do you want me to move on? at a time

when the uk _ do you want me to move on? at a time when the uk is — do you want me to move on? at a time when the uk is facing _ do you want me to move on? at a time when the uk is facing financial- when the uk is facing financial crisis and organisations are seemingly always needing to cut back and tighten their budgets, how can the families and also the general public be assured that these recommendations will be met and resourced, but importantly that they will continue to be resourced and prioritised in future years amidst tightening budgets? i prioritised in future years amidst tightening budgets?— prioritised in future years amidst tightening budgets? i mean, for me, it is 'ust tightening budgets? i mean, for me, it is just really _ tightening budgets? i mean, for me, it isjust really important _ tightening budgets? i mean, for me, it is just really important that - tightening budgets? i mean, for me, it is just really important that we - it is just really important that we make _ it is just really important that we make sure — it is just really important that we make sure we are absolutely transparent in terms of ensuring that people can see the fact that we are making — that people can see the fact that we are making these changes. for me, this is— are making these changes. for me, this is e _ are making these changes. for me, this is a non—negotiable aspect of spent _ this is a non—negotiable aspect of spent for— this is a non—negotiable aspect of spent for our budget. there is not a choice _ spent for our budget. there is not a choice to— spent for our budget. there is not a choice to be — spent for our budget. there is not a choice to be made in terms of making sure that _ choice to be made in terms of making sure that we — choice to be made in terms of making sure that we are well prepared for the future, — sure that we are well prepared for the future, should there be such a horrific— the future, should there be such a horrific attack ever again. making

sure that — horrific attack ever again. making sure that we invest in training, command _ sure that we invest in training, command training, training of our officers. — command training, training of our officers. our— command training, training of our officers, our community support officers — officers, our community support officers again is not negotiable. and also if we look at some of the other— and also if we look at some of the other areas— and also if we look at some of the other areas for learning, and also if we look at some of the otherareas for learning, in and also if we look at some of the other areas for learning, in terms of first-aid. — other areas for learning, in terms of first—aid, equipment, you know, it is my— of first—aid, equipment, you know, it is my responsibility as a chief constable — it is my responsibility as a chief constable to make sure that everybody has the right training and equipment to do the job effectively, which _ equipment to do the job effectively, which is _ equipment to do the job effectively, which is to— equipment to do the job effectively, which is to protect the public. you know, _ which is to protect the public. you know. i_ which is to protect the public. you know, i recognise your question about— know, i recognise your question about some of the challenges of finance, — about some of the challenges of finance, but for me there are other choices— finance, but for me there are other choices that — finance, but for me there are other choices that would need to be made because _ choices that would need to be made because this is not a negotiable area _ because this is not a negotiable area in— because this is not a negotiable area in terms of cutting spend. | area in terms of cutting spend. would very area in terms of cutting spend. i would very much echo that. as it happens. — would very much echo that. as it happens. of— would very much echo that. as it happens, of course, _ would very much echo that. as it happens, of course, in _ would very much echo that. as it happens, of course, in policing l would very much echo that. as iti happens, of course, in policing at the moment, _ happens, of course, in policing at the moment, we— happens, of course, in policing at the moment, we are _ happens, of course, in policing at the moment, we are in— happens, of course, in policing at the moment, we are in a - happens, of course, in policing at the moment, we are in a position�* happens, of course, in policing at. the moment, we are in a position of growth, _ the moment, we are in a position of growth, happitv _ the moment, we are in a position of growth, happily. that— the moment, we are in a position of growth, happily. that may- the moment, we are in a position of growth, happily. that may not - growth, happily. that may not sustain— growth, happily. that may not sustain itself, _ growth, happily. that may not sustain itself, but— growth, happily. that may not sustain itself, but we - growth, happily. that may not sustain itself, but we are - growth, happily. that may not sustain itself, but we are at i growth, happily. that may not. sustain itself, but we are at the moment— sustain itself, but we are at the moment growing _ sustain itself, but we are at the moment growing very - sustain itself, but we are at the i moment growing very powerfully sustain itself, but we are at the - moment growing very powerfully in terms _ moment growing very powerfully in terms of— moment growing very powerfully in terms of hours _ moment growing very powerfully in terms of hours resources. -

moment growing very powerfully in terms of hours resources. but - moment growing very powerfully in terms of hours resources. but in. terms of hours resources. but in greater— terms of hours resources. but in greater manchester _ terms of hours resources. but in greater manchester police, - terms of hours resources. but in greater manchester police, we i terms of hours resources. but in- greater manchester police, we have made _ greater manchester police, we have made a _ greater manchester police, we have made a number— greater manchester police, we have made a number of— greater manchester police, we have made a number of improvements i made a number of improvements recently. — made a number of improvements recently. and _ made a number of improvements recently, and that _ made a number of improvements recently, and that has— made a number of improvements recently, and that has been- recently, and that has been recognised _ recently, and that has been recognised out _ recently, and that has been recognised out with - recently, and that has been recognised out with the - recently, and that has been. recognised out with the force recently, and that has been- recognised out with the force as recently— recognised out with the force as recently as— recognised out with the force as recently as last _ recognised out with the force as recently as last week. _ recognised out with the force as recently as last week. but - recognised out with the force as recently as last week. but the l recognised out with the force as - recently as last week. but the point about— recently as last week. but the point about those — recently as last week. but the point about those improvements - recently as last week. but the point about those improvements that - recently as last week. but the point about those improvements that we | about those improvements that we have made — about those improvements that we have made is— about those improvements that we have made is very _ about those improvements that we have made is very much _ about those improvements that we have made is very much about - about those improvements that we have made is very much about a i have made is very much about a really— have made is very much about a really vigorous. _ have made is very much about a really vigorous, assiduous - have made is very much about a really vigorous, assiduous focus�* have made is very much about a i really vigorous, assiduous focus on getting _ really vigorous, assiduous focus on getting the — really vigorous, assiduous focus on getting the basics _ really vigorous, assiduous focus on getting the basics right. _ really vigorous, assiduous focus on getting the basics right. it- really vigorous, assiduous focus on getting the basics right. it is- getting the basics right. it is against _ getting the basics right. it is against those _ getting the basics right. it is against those measures - getting the basics right. it is} against those measures that getting the basics right. it is- against those measures that we have made _ against those measures that we have made so _ against those measures that we have made so many— against those measures that we have made so many strides. _ against those measures that we have made so many strides. and - against those measures that we have made so many strides. and in- against those measures that we have| made so many strides. and in echoing the point _ made so many strides. and in echoing the point the — made so many strides. and in echoing the point the chief _ made so many strides. and in echoing the point the chief constable - made so many strides. and in echoing the point the chief constable has - the point the chief constable has 'ust the point the chief constable has just issued. _ the point the chief constable has just issued, for— the point the chief constable has just issued, for me _ the point the chief constable has just issued, for me the _ the point the chief constable has just issued, for me the ability. the point the chief constable has just issued, for me the ability to| just issued, for me the ability to respond — just issued, for me the ability to respond to— just issued, for me the ability to respond to an _ just issued, for me the ability to respond to an emergency - just issued, for me the ability to respond to an emergency well, i just issued, for me the ability to- respond to an emergency well, with partners. _ respond to an emergency well, with partners. is— respond to an emergency well, with partners. isa— respond to an emergency well, with partners, is a basic— respond to an emergency well, with partners, is a basic requirement - respond to an emergency well, with partners, is a basic requirement of| partners, is a basic requirement of an effective — partners, is a basic requirement of an effective force, _ partners, is a basic requirement of an effective force, and _ partners, is a basic requirement of an effective force, and it _ partners, is a basic requirement of an effective force, and it is - an effective force, and it is therefore _ an effective force, and it is therefore the _ an effective force, and it is therefore the case - an effective force, and it is therefore the case where l an effective force, and it is therefore the case where i| therefore the case where i absolutely _ therefore the case where i absolutely endorse - therefore the case where i absolutely endorse the - therefore the case where i. absolutely endorse the point therefore the case where i- absolutely endorse the point just made _ absolutely endorse the point just made that— absolutely endorse the point just made that this _ absolutely endorse the point just made that this is _ absolutely endorse the point just made that this is not _ absolutely endorse the point just made that this is not the - absolutely endorse the point just made that this is not the first. made that this is not the first place — made that this is not the first place you _ made that this is not the first place you would _ made that this is not the first place you would go, - made that this is not the first place you would go, even - made that this is not the first place you would go, even if. place you would go, even if resources _ place you would go, even if resources tighten— place you would go, even if resources tighten up. - place you would go, even if resources tighten up. it - place you would go, even if resources tighten up. it is i place you would go, even if. resources tighten up. it is very

much — resources tighten up. it is very much the _ resources tighten up. it is very much the last _ resources tighten up. it is very much the last place. _ resources tighten up. it is very much the last place. and - resources tighten up. it is very much the last place. and it - resources tighten up. it is very much the last place. and it is. much the last place. and it is certainly— much the last place. and it is certainly the _ much the last place. and it is certainly the last _ much the last place. and it is certainly the last place - much the last place. and it is certainly the last place we . much the last place. and it is| certainly the last place we will much the last place. and it is - certainly the last place we will be going _ certainly the last place we will be going if— certainly the last place we will be going if t — certainly the last place we will be oiiin _ . ., , certainly the last place we will be anoin. , , ., certainly the last place we will be ioini. , , . ., certainly the last place we will be a oin a . . ., , , ., ., , going. if i can 'ust repeat what my colleaiues going. if i can just repeat what my colleagues have _ going. if i can just repeat what my colleagues have just _ going. if i can just repeat what my colleagues have just said. - going. if i can just repeat what my colleagues have just said. i - going. if i can just repeat what my colleagues have just said. i am . colleagues have just said. i am unequivocal in my view that the most important _ unequivocal in my view that the most important service we provide is our emergency— important service we provide is our emergency response service. how we prepare. _ emergency response service. how we prepare, how we respond, how we learn _ prepare, how we respond, how we team will— prepare, how we respond, how we learn will remain my priority whilst i am learn will remain my priority whilst i am chief— learn will remain my priority whilst i am chief of greater manchester fire and — i am chief of greater manchester fire and rescue service. importantly, and alluded to in my statement, we have made incrementally over the last five years _ incrementally over the last five years significant improvements in the service. none more so than what we are _ the service. none more so than what we are currently doing around improving our capacity and capability to respond to a terrorist attack, _ capability to respond to a terrorist attack, which will see firefighters who are better trained, better access— who are better trained, better access to _ who are better trained, better access to medical equipment, better access— access to medical equipment, better access to _ access to medical equipment, better access to ppe to be able to deploy at the _

access to ppe to be able to deploy at the incident. and the importance of our— at the incident. and the importance of our emergency response will always— of our emergency response will always remain front and centre. just iioin back always remain front and centre. just going back to kevin from radio manchester _ going back to kevin from radio manchester. sorry, _ going back to kevin from radio manchester. sorry, i- going back to kevin from radio manchester. sorry, i cut- going back to kevin from radio manchester. sorry, i cut you l going back to kevin from radio. manchester. sorry, i cut you off guard — manchester. sorry, i cut you off iuard. . . ., manchester. sorry, i cut you off iuard. , , . , ., ., manchester. sorry, i cut you off iuard. , _, , ., ., guard. this is a question to you all, but particularly _ guard. this is a question to you all, but particularly to - guard. this is a question to you all, but particularly to the - guard. this is a question to you all, but particularly to the fire l all, but particularly to the fire and ambulance services. have you anything to say to the family of john atkinson, who the report said would have survived had it not been for some of the mistakes that were made? �* , ., , . made? are my thoughts and condolences _ made? are my thoughts and condolences very _ made? are my thoughts and condolences very much - made? are my thoughts and condolences very much go . made? are my thoughts and i condolences very much go out made? are my thoughts and - condolences very much go out to john's— condolences very much go out to john's family. we wish we could have done more _ john's family. we wish we could have done more to have saved john and got to don _ done more to have saved john and got to don quicker than we did. as we have _ to don quicker than we did. as we have already heard, there were a number— have already heard, there were a number of— have already heard, there were a number of multi—agencies feelings that contributed to not perhaps getting — that contributed to not perhaps getting tojohn that contributed to not perhaps getting to john perhaps as quickly as anyone — getting to john perhaps as quickly as anyone would have liked. i am more _ as anyone would have liked. i am more than — as anyone would have liked. i am more than happily to sit down to the family— more than happily to sit down to the family and _ more than happily to sit down to the family and explain that in more detail, — family and explain that in more detail, but not today. |

family and explain that in more detail, but not today.— family and explain that in more detail, but not today. i can only apologise _ detail, but not today. i can only apologise unreservedly - detail, but not today. i can only apologise unreservedly to - detail, but not today. i can only apologise unreservedly to john | detail, but not today. i can only . apologise unreservedly to john and his apologise unreservedly tojohn and his family. apologise unreservedly to john and his family. the fact that we were not there as a service, as i have said, will forever be a matter of regret. helping people is wired into the dna for a firefighter. we had a role there, we would have been able to support the triage process, the treatment, and extrication of casualties. and the fact that we were not there, in the context of not being able to supportjohn, i am truly, truly sorry about that. illustrate truly, truly sorry about that. wrote 'ust iioin truly, truly sorry about that. wrote just going to _ truly, truly sorry about that. wrote just going to mark— truly, truly sorry about that. wrote just going to mark from _ truly, truly sorry about that. wrote just going to mark from the - just going to mark from the guardian, _ just going to mark from the guardian, then— just going to mark from the guardian, then we - just going to mark from the guardian, then we will- just going to mark from the guardian, then we will takei just going to mark from the - guardian, then we will take probably one final— guardian, then we will take probably one final question. _ guardian, then we will take probably one final question. can— guardian, then we will take probably one final question. (an i— guardian, then we will take probably one final question.— one final question. can i 'ust ask whoever wants * one final question. can i 'ust ask whoever wants to h one final question. can ijust ask whoever wants to answer, - one final question. can ijust ask whoever wants to answer, how l one final question. can i just ask. whoever wants to answer, how are one final question. can i just ask- whoever wants to answer, how are you feeling personally? are you angry, shame? i

feeling personally? are you angry, shame? . ., ., ~ , shame? i will start. frankly, the emotions of _ shame? i will start. frankly, the emotions of today _ shame? i will start. frankly, the emotions of today are _ shame? i will start. frankly, the emotions of today are very - shame? i will start. frankly, the emotions of today are very raw i shame? iwill start. frankly, the. emotions of today are very raw for us. emotions of today are very raw for us i_ emotions of today are very raw for us. i personally feel so very strongly— us. i personally feel so very strongly for the families who we have _ strongly for the families who we have let — strongly for the families who we have let down. we strongly for the families who we have letdown. we do describe for ourselves — have letdown. we do describe for ourselves very high standards, and when _ ourselves very high standards, and when we _ ourselves very high standards, and when we fail to achieve those, it is pretty— when we fail to achieve those, it is pretty miserable. but nothing, of course, _ pretty miserable. but nothing, of course, in — pretty miserable. but nothing, of course, in our reflection, in any way— course, in our reflection, in any way touches— course, in our reflection, in any way touches upon what we know families — way touches upon what we know families must be feeling. i think it is a combination therefore of real sadness, — is a combination therefore of real sadness, real disappointment, an element — sadness, real disappointment, an element of being ashamed that we have not— element of being ashamed that we have not done what it is that we set out to _ have not done what it is that we set out to do. _ have not done what it is that we set out to do, but also a real, genuine determination to make sure that this never— determination to make sure that this never happens again. and in that respect, —

never happens again. and in that respect, the point about making sure that the _ respect, the point about making sure that the hurt and the terrible pain that the hurt and the terrible pain that people find themselves in is not totally for nothing, but it certainly _ not totally for nothing, but it certainly galvanises any and all of those _ certainly galvanises any and all of those that i work with in gmp is to make _ those that i work with in gmp is to make sure — those that i work with in gmp is to make sure that we redouble our efforts — make sure that we redouble our efforts to — make sure that we redouble our efforts to make sure, notjust to suspect, — efforts to make sure, notjust to suspect, not to have an inkling of, but to— suspect, not to have an inkling of, but to be — suspect, not to have an inkling of, but to be absolutely certain that our response is first class and it is resilient _ our response is first class and it is resilient and it does what it is supposed — is resilient and it does what it is supposed to do in extremism. | supposed to do in extremism. walked supposed to do in extremism. i walked through the arena last night, late last _ walked through the arena last night, late last night, — walked through the arena last night, late last night, and _ walked through the arena last night, late last night, and i— walked through the arena last night, late last night, and i walked - late last night, and i walked through— late last night, and i walked through it _ late last night, and i walked through it again _ late last night, and i walked through it again this - late last night, and i walked l through it again this morning, late last night, and i walked - through it again this morning, and i felt terriblv — through it again this morning, and i felt terribly emotional. _ through it again this morning, and i felt terribly emotional. i _ through it again this morning, and i felt terribly emotional. i felt - felt terribly emotional. i felt really— felt terribly emotional. i felt really angry _ felt terribly emotional. i felt really angry and _ felt terribly emotional. i felt really angry and hugely - felt terribly emotional. i felt - really angry and hugely disappointed around _ really angry and hugely disappointed around the _ really angry and hugely disappointed around the delivery _ really angry and hugely disappointed around the delivery on _ really angry and hugely disappointed around the delivery on that - really angry and hugely disappointed around the delivery on that night. i around the delivery on that night. but what — around the delivery on that night. but what i — around the delivery on that night. but what i am _ around the delivery on that night. but what i am absolutely -

around the delivery on that night. i but what i am absolutely committed to ensuring. — but what i am absolutely committed to ensuring. with— but what i am absolutely committed to ensuring, with my— but what i am absolutely committed to ensuring, with my force _ but what i am absolutely committed to ensuring, with my force and - to ensuring, with my force and specifically— to ensuring, with my force and specifically with _ to ensuring, with my force and specifically with my _ to ensuring, with my force and specifically with my chief - to ensuring, with my force andl specifically with my chief officer team, _ specifically with my chief officer team, is— specifically with my chief officer team, is ensuring _ specifically with my chief officer team, is ensuring — _ specifically with my chief officer team, is ensuring — and - specifically with my chief officer team, is ensuring — and i- specifically with my chief officeri team, is ensuring — and i know, actually. — team, is ensuring — and i know, actually. i— team, is ensuring — and i know, actually, i absolutely _ team, is ensuring — and i know, actually, i absolutely know- team, is ensuring — and i know, l actually, i absolutely know today that we _ actually, i absolutely know today that we are — actually, i absolutely know today that we are in— actually, i absolutely know today that we are in a _ actually, i absolutely know today that we are in a different- actually, i absolutely know today. that we are in a different position, we would — that we are in a different position, we would respond _ that we are in a different position, we would respond more _ that we are in a different position, i we would respond more effectively, but i we would respond more effectively, but i will— we would respond more effectively, but i will be — we would respond more effectively, but i will be absolutely _ we would respond more effectively, but i will be absolutely focused - we would respond more effectively, but i will be absolutely focused on i but i will be absolutely focused on making _ but i will be absolutely focused on making sure — but i will be absolutely focused on making sure we _ but i will be absolutely focused on making sure we just— but i will be absolutely focused on making sure we just continue - but i will be absolutely focused on making sure we just continue to l but i will be absolutely focused on i making sure we just continue to get better— making sure we just continue to get better and _ making sure we just continue to get better and better. _ making sure we just continue to get better and better. that _ making sure we just continue to get better and better. that is _ making sure we just continue to get better and better. that is my- better and better. that is my commitment _ better and better. that is my commitment to _ better and better. that is my commitment to the - better and better. that is my commitment to the families, better and better. that is my- commitment to the families, everyone who was— commitment to the families, everyone who was present — commitment to the families, everyone who was present on _ commitment to the families, everyone who was present on the _ commitment to the families, everyone who was present on the night, - commitment to the families, everyone who was present on the night, and - who was present on the night, and the communities— who was present on the night, and the communities of— who was present on the night, and the communities of greater- the communities of greater manchester. _ the communities of greater manchester. mgr— the communities of greater manchester.— the communities of greater manchester. g ., , , . manchester. my thoughts, first and foremost, remain _ manchester. my thoughts, first and foremost, remain with _ manchester. my thoughts, first and foremost, remain with the - manchester. my thoughts, first and foremost, remain with the families | foremost, remain with the families and the survivors. in terms of how do i feel, i do feel saddened and i do i feel, i do feel saddened and i do feel ashamed. on appointment, i invested hundreds and hundreds of hours talking to front line firefighters and fire officers in my service, and the pain and the sadness that they were not there to

do what they were trained to do will always, always be a deep matter of regret for the service. as colleagues have said, and as i have accepted as the head of the service, the buck stops with me. what it does do is drive a real inner determination, because leadership plays a key part year in making sure that the response of our service is better, and the response of our service in the multi—agency setting is far, far more efficient and effective than it was back in may 2017. i effective than it was back in may 2017. “ effective than it was back in may 2017. ~ ., , effective than it was back in may 2017. ~ ., y, 2017. i think from my perspective, it is really kind _ 2017. i think from my perspective, it is really kind of _ 2017. i think from my perspective, it is really kind of mixed _ 2017. i think from my perspective, it is really kind of mixed emotions| it is really kind of mixed emotions because _ it is really kind of mixed emotions because we had a lot of positive things— because we had a lot of positive things come out of the report today, and we _ things come out of the report today, and we had — things come out of the report today, and we had some real examples of bravery— and we had some real examples of bravery from many emergency responders, members of the public and staff, _ responders, members of the public and staff, but equally real sadness and staff, but equally real sadness

and disappointment that we made mistakes — and disappointment that we made mistakes and we do not get things i’ilht mistakes and we do not get things right for— mistakes and we do not get things right for everybody on the night. i'm right for everybody on the night. i'm just — right for everybody on the night. i'm just going to take one more final— i'm just going to take one more final guestion _ i'm just going to take one more final question if— i'm just going to take one more final question if anybody - i'm just going to take one more final question if anybody wantsi i'm just going to take one more i final question if anybody wants to ask one — final question if anybody wants to ask one are _ final question if anybody wants to ask one. are we _ final question if anybody wants to ask one. are we good? _ final question if anybody wants to ask one. are we good? ok. - final question if anybody wants to | ask one. are we good? ok. thank final question if anybody wants to - ask one. are we good? ok. thank you very much _ ask one. are we good? 0k. thank you ve much. ., . ask one. are we good? 0k. thank you very much-— very much. that is the news conference _ very much. that is the news conference taking _ very much. that is the news conference taking place. - very much. that is the newsi conference taking place. we very much. that is the news - conference taking place. we heard from two chief police constables, the chief of greater manchester police and chief of the british transport police. the chief of the north west ambulance service and the chief fire officer for greater manchester. our north of england will i thought we had done like we do have our north of england correspondent danny savage. he will be with us. danny, if you could briefly sum up for us, what do you think of the significance of these admissions of responsibility? you know, it admissions of responsibility? you know. it was _ admissions of responsibility? gm. know, it was spelt out in quite great detail during the inquiry what

the failings were. and what went wrong. so, the emergency services have got nowhere to go to sort of dispute what was said. i think what they all say is that they fully accept the findings of the inquiry, which has come out today, and the feelings that happened. i think this very interesting to look at perhaps the word ofjohn atkinson's family. one of the things to come out the inquiry today was whether or not any lives could have been saved of those who did die. sirjohn saunders concluded that 20 of the 22 people who died had on survivable injuries. he thought that probably saffie roussos could have

survived, butjohn atkinson definitely could have survived. he died from injuries that the definitely could have survived. the medical treatment was not adequate for him. i think although the emergency services are taking on board what went wrong, there is still a great deal of anger from the families about what should have happened that night and did not. thank you very much. ben brown will be here at 5pm to carry you through the reaction, including from the mayor of greater manchester andy burnham and other civic leaders. thank you very much for your company this evening. let's go to the weather. early november has but wet and windy conditions to many areas. the early lingering rain is now fading away, we are left with your spouse. cherish mimi becoming focused across parts of south wales and southern portions of england. if you issues

locally. the strongest winds will be found in parts of the south—west. through the channel. but overnight, it will quieten down. drier, clearer and colderfor many, also the it will quieten down. drier, clearer and colder for many, also the chance for a touch of frost, especially in parts of the north—east. but then all change tomorrow, a ridge of high pressure will build on. for most of you, tomorrow will be the most settled date of the week. dry and bright, some lengthy spells of sunshine. still if you shall perish, but generally these are few and far between. the bees will tend to come in from the west, nothing too significant in terms of that wind strength. temperature is quite similar to today, eyes of io—ili. —— highs of io—ili.

good afternoon. this is bbc news with me, ben brown. a report into the manchester arena bombing in 2017 says the performance of emergency services "fell far below the standard it should have been", and at least one of the 22 people who was killed would probably have survived if help had arrived earlier. many things did go badly wrong, and it has been the job of this inquiry to identify them, work out if possible by they went wrong and make recommendations to ensure, if possible, that they don't happen again. possible, that they don't happen aiain. ,, possible, that they don't happen aiain. ., ., possible, that they don't happen aiain. ,, ., . , .

again. she would have survived had she been given _ again. she would have survived had she been given the _ again. she would have survived had she been given the correct - again. she would have survived had she been given the correct medical| she been given the correct medical attention— she been given the correct medical attention she needed. i do believe that _